Complaints & Recalls
Official Safety Recalls - Important!
75 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S09
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20C19
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S44
Recall Date: Sep 22, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S11
Recall Date: Mar 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S72
Recall Date: Dec 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S68
Recall Date: Nov 24, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S65
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S50
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S48
Recall Date: Aug 21, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S49
Recall Date: Dec 4, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S32
Recall Date: Sep 30, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C06
Recall Date: Aug 5, 2019
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING WHEEL SHAKES AND ENGINE SOUNDS AS IT IS GOING TO STALL AT SPEEDS BETWEEN, 35 AND 45 MPH. FORD HAD VEHICLE FOR TWO WEEKS TOTAL AND CONFIRMED ISSUES. THEY DID NOT KNOW HOW TP FIX. THEY SAID VEHICLE IS WITHIN SPECIFICATIONS'
Corrective Action:
STEERING WHEEL SHAKES AND ENGINE SOUNDS AS IT IS GOING TO STALL AT SPEEDS BETWEEN, 35 AND 45 MPH. FORD HAD VEHICLE FOR TWO WEEKS TOTAL AND CONFIRMED ISSUES. THEY DID NOT KNOW HOW TP FIX. THEY SAID VEHICLE IS WITHIN SPECIFICATIONS'
Additional Notes:
STEERING WHEEL SHAKES AND ENGINE SOUNDS AS IT IS GOING TO STALL AT SPEEDS BETWEEN, 35 AND 45 MPH. FORD HAD VEHICLE FOR TWO WEEKS TOTAL AND CONFIRMED ISSUES. THEY DID NOT KNOW HOW TP FIX. THEY SAID VEHICLE IS WITHIN SPECIFICATIONS'
Mfg Campaign: 11399302
Recall Date: Mar 5, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BRAKES LOCKED UP, STEERING WHEEL LOCKED, GAS LOCKED, ALL SENSORS WENT HAYWIRE AND I SLID OFF MY DRIVEWAY AND INTO THE WOODS THANKFULLY AVOIDING COLLISION ON MY PROPERTY. DEALERSHIP COULD NOT DUPLICATE THE ISSUE. I WAS LEAVING MY HOUSE ON MY DRIVEWAY WHEN IT HAPPENED.*DT*JB
Corrective Action:
THE BRAKES LOCKED UP, STEERING WHEEL LOCKED, GAS LOCKED, ALL SENSORS WENT HAYWIRE AND I SLID OFF MY DRIVEWAY AND INTO THE WOODS THANKFULLY AVOIDING COLLISION ON MY PROPERTY. DEALERSHIP COULD NOT DUPLICATE THE ISSUE. I WAS LEAVING MY HOUSE ON MY DRIVEWAY WHEN IT HAPPENED.*DT*JB
Additional Notes:
THE BRAKES LOCKED UP, STEERING WHEEL LOCKED, GAS LOCKED, ALL SENSORS WENT HAYWIRE AND I SLID OFF MY DRIVEWAY AND INTO THE WOODS THANKFULLY AVOIDING COLLISION ON MY PROPERTY. DEALERSHIP COULD NOT DUPLICATE THE ISSUE. I WAS LEAVING MY HOUSE ON MY DRIVEWAY WHEN IT HAPPENED.*DT*JB
Mfg Campaign: 11398960
Recall Date: Mar 3, 2021
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Corrective Action:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Additional Notes:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Mfg Campaign: 11398753
Recall Date: Mar 2, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Corrective Action:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Additional Notes:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Mfg Campaign: 11398753
Recall Date: Mar 2, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Corrective Action:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Additional Notes:
THE MOST RECENT AND SEVERE INCIDENT OCCURRED FEBRUARY 27 2021. I'VE STARTED MY 2020 FORD EXPLORER ST VIA REMOTE AND ENTERED IT TO MOVE IT IN ORDER TO LOAD THE VEHICLE. THE LOADING THE VEHICLE ALL IN ALL TOOK ABOUT 15 MINUTES, THE WHOLE TIME, IT WAS IDLING. I'VE PUT THE VEHICLE IN REVERSE, BACKED OUT OF A SPOT AND STARTED DRIVING FORWARD IN THE LOT I WAS IN AT ABOUT 10MPH. I'VE ATTEMPTED TO STOP THE VEHICLE, BUT THEN IT WAS NOT SLOWING DOWN PROPERLY. I HAD TO USE THE E-BRAKE BUTTON TO STOP IT. IT CAME TO AN IMMEDIATE STOP. THE DASH WAS CYCLING THROUGH NUMEROUS WARNINGS; 1. HILL DESCENT CONTROL FAULT 2. ANTI LOCK BRAKE FAULT 3. PRE COLLISION ASSIST NOT AVAILABLE 4. HILL START ASSIST WARNING 5. HILL DESCENT CONTROL FAULT 6. SERVICE ADVANCE TRACK SYSTEM 7. CHECK BRAKE SYSTEM 8. PARK BRAKE FAULT SERVICE NOW I TRIED TESTING THE BRAKES, WHILE GOING FORWARD AND BACKWARDS, THE WERE WEAK AND INCONSISTENT. LIKE THEY WERE PULSING WITH FULL POWER AND THEN NOTHING. RESTARTING THE VEHICLE MADE ALL THOSE WARNINGS DISAPPEAR. TOOK IT TO THE DEALERSHIP, WHICH IS THE 2ND TIME THAT IS IT GOING IN FOR BRAKE AND POWER TRAIN RELATED ISSUES. FEW TIMES A MONTHS SINCE I'VE BOUGHT IT, THE ONLY ISSUE I WOULD HAVE, IS ON STARTUP AND IMMEDIATE MOVEMENT, THE BRAKES WOULD SOMETIMES BOTTOM OUT AND NOT BE ABLE TO STOP THE VEHICLE WHEN IN GEAR UNLESS I PUT IT IN NEUTRAL OR PUMP THE BRAKES. WAS TOLD THAT THEY DO NOT SEE ANY CODES, AND MIGHT BE JUST A WEIRD TIMING WITH MY START UPS. THE MOST RECENT EVENT ON THE 27TH, WAS WHAT PROMPTED ME TO REPORT THIS. VEHICLE WAS IDLING FOR A WHILE AND MOVING WITH WEAK OR NO BRAKES TO STOP. THAT COULD HAVE RESULTED IN AN INCIDENT.
Mfg Campaign: 11398753
Recall Date: Mar 2, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE REARVIEW CAMERA WOULD LOSE STREAM UPON USE AS THE REVERSE BRAKE ASSIST NOT AVAILABLE; SEE MANUAL WARNING MESSAGE WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT SPOKE WITH TOMBALL FORD (22702 TX-249, TOMBALL, TX 77375) WHERE HE WAS INFORMED THAT THEY WERE UNAWARE OF ANY ISSUES WITH THE REARVIEW CAMERA HOWEVER, UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) WHICH HE LINKED TO THE FAILURE. THE DEALER OFFERED TO REPAIR THE FAILURE HOWEVER, DECLINED TO REPAIR THE PART FOR FREE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20.
Corrective Action:
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE REARVIEW CAMERA WOULD LOSE STREAM UPON USE AS THE REVERSE BRAKE ASSIST NOT AVAILABLE; SEE MANUAL WARNING MESSAGE WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT SPOKE WITH TOMBALL FORD (22702 TX-249, TOMBALL, TX 77375) WHERE HE WAS INFORMED THAT THEY WERE UNAWARE OF ANY ISSUES WITH THE REARVIEW CAMERA HOWEVER, UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) WHICH HE LINKED TO THE FAILURE. THE DEALER OFFERED TO REPAIR THE FAILURE HOWEVER, DECLINED TO REPAIR THE PART FOR FREE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20.
Additional Notes:
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE REARVIEW CAMERA WOULD LOSE STREAM UPON USE AS THE REVERSE BRAKE ASSIST NOT AVAILABLE; SEE MANUAL WARNING MESSAGE WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE CONTACT SPOKE WITH TOMBALL FORD (22702 TX-249, TOMBALL, TX 77375) WHERE HE WAS INFORMED THAT THEY WERE UNAWARE OF ANY ISSUES WITH THE REARVIEW CAMERA HOWEVER, UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY) WHICH HE LINKED TO THE FAILURE. THE DEALER OFFERED TO REPAIR THE FAILURE HOWEVER, DECLINED TO REPAIR THE PART FOR FREE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20.
Mfg Campaign: 11398538
Recall Date: Mar 1, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VERY HARD JERKY SHIFTING. WHEN ACCELERATING AND BRAKING. 1ST TO 2ND GEAR AND 2ND TO 3RD. HAS GOTTEN WORSE OVER TIME. HAPPENING FOR MONTHS
Corrective Action:
VERY HARD JERKY SHIFTING. WHEN ACCELERATING AND BRAKING. 1ST TO 2ND GEAR AND 2ND TO 3RD. HAS GOTTEN WORSE OVER TIME. HAPPENING FOR MONTHS
Additional Notes:
VERY HARD JERKY SHIFTING. WHEN ACCELERATING AND BRAKING. 1ST TO 2ND GEAR AND 2ND TO 3RD. HAS GOTTEN WORSE OVER TIME. HAPPENING FOR MONTHS
Mfg Campaign: 11398267
Recall Date: Feb 28, 2021
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
CAR WAS THUMPING AT LEFT REAR AFTER RECALL (FOR TRANSMISSION OIL COOLER) WAS JUST COMPLETED. I HADN'T LEFT THE PARKING LOT. FORD MECHANIC SAID IT WAS THE SHOCK. I WAS TOLD THAT THE CAR WAS SAFE TO DRIVE AND TO BRING IT BACK AFTER 3 DAYS. I'M HAVING MY DOUBTS AS TO WHETHER IT'S SAFE OR NOT. THEY SAID THEY'D CHANGE ONLY THAT ABSORBER. IF ONE IS BAD AFTER 3 MONTHS, WHY WOULDN'T THE OTHERS? I BOUGHT THE CAR NEW IN NOVEMBER 2020.
Corrective Action:
CAR WAS THUMPING AT LEFT REAR AFTER RECALL (FOR TRANSMISSION OIL COOLER) WAS JUST COMPLETED. I HADN'T LEFT THE PARKING LOT. FORD MECHANIC SAID IT WAS THE SHOCK. I WAS TOLD THAT THE CAR WAS SAFE TO DRIVE AND TO BRING IT BACK AFTER 3 DAYS. I'M HAVING MY DOUBTS AS TO WHETHER IT'S SAFE OR NOT. THEY SAID THEY'D CHANGE ONLY THAT ABSORBER. IF ONE IS BAD AFTER 3 MONTHS, WHY WOULDN'T THE OTHERS? I BOUGHT THE CAR NEW IN NOVEMBER 2020.
Additional Notes:
CAR WAS THUMPING AT LEFT REAR AFTER RECALL (FOR TRANSMISSION OIL COOLER) WAS JUST COMPLETED. I HADN'T LEFT THE PARKING LOT. FORD MECHANIC SAID IT WAS THE SHOCK. I WAS TOLD THAT THE CAR WAS SAFE TO DRIVE AND TO BRING IT BACK AFTER 3 DAYS. I'M HAVING MY DOUBTS AS TO WHETHER IT'S SAFE OR NOT. THEY SAID THEY'D CHANGE ONLY THAT ABSORBER. IF ONE IS BAD AFTER 3 MONTHS, WHY WOULDN'T THE OTHERS? I BOUGHT THE CAR NEW IN NOVEMBER 2020.
Mfg Campaign: 11398168
Recall Date: Feb 27, 2021
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN PARKING VEHICLE OR BACKING OUT OF GARAGE SLOWLY, YOU HEAR FUEL SLOSHING UNDER THE FRONT SEATS LIKE THERE IS NO BAFFLE IN THE TANK. VERY VERY NOTICEABLE AND ALSO MENTIONED ON THIS SITE FROM OTHER FORD OWNERS. A TSB SHOULD BE ISSUED BY FORD IMMEDIATELY AS THEY DID FOR THE SAME ISSUE WITH TSB 18-2378. THIS IS NOT A NORMAL CONDITION AND IT'S A COP OUT FOR FORD NOT TO ADDRESS THIS PROBLEM THAT THEY HAVE HAD IN OTHER FORD PRODUCTS AND THIS ONE NOW AS WELL!!
Corrective Action:
WHEN PARKING VEHICLE OR BACKING OUT OF GARAGE SLOWLY, YOU HEAR FUEL SLOSHING UNDER THE FRONT SEATS LIKE THERE IS NO BAFFLE IN THE TANK. VERY VERY NOTICEABLE AND ALSO MENTIONED ON THIS SITE FROM OTHER FORD OWNERS. A TSB SHOULD BE ISSUED BY FORD IMMEDIATELY AS THEY DID FOR THE SAME ISSUE WITH TSB 18-2378. THIS IS NOT A NORMAL CONDITION AND IT'S A COP OUT FOR FORD NOT TO ADDRESS THIS PROBLEM THAT THEY HAVE HAD IN OTHER FORD PRODUCTS AND THIS ONE NOW AS WELL!!
Additional Notes:
WHEN PARKING VEHICLE OR BACKING OUT OF GARAGE SLOWLY, YOU HEAR FUEL SLOSHING UNDER THE FRONT SEATS LIKE THERE IS NO BAFFLE IN THE TANK. VERY VERY NOTICEABLE AND ALSO MENTIONED ON THIS SITE FROM OTHER FORD OWNERS. A TSB SHOULD BE ISSUED BY FORD IMMEDIATELY AS THEY DID FOR THE SAME ISSUE WITH TSB 18-2378. THIS IS NOT A NORMAL CONDITION AND IT'S A COP OUT FOR FORD NOT TO ADDRESS THIS PROBLEM THAT THEY HAVE HAD IN OTHER FORD PRODUCTS AND THIS ONE NOW AS WELL!!
Mfg Campaign: 11397819
Recall Date: Feb 24, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Corrective Action:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Additional Notes:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Mfg Campaign: 11397158
Recall Date: Feb 21, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Corrective Action:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Additional Notes:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Mfg Campaign: 11397158
Recall Date: Feb 21, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Corrective Action:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Additional Notes:
THE VEHICLE WILL JUST SHUT OFF AT ANYTIME. IT'S NOT THE AUTO START FEATURE, ALL POWER WILL TURN OFF AT ANYTIME. IT HAS HAPPENED NUMEROUS TIMES WHILE DRIVING WAITING AT A RED LIGHT OR TO MAKE A TURN. IT ALWAYS HAPPENS WHILE DRIVING IN THE CITY.
Mfg Campaign: 11397158
Recall Date: Feb 21, 2021
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THE TRANSMISSION ON THE VEHICLE STARTED GOING OUT AS WE WERE DRIVING BACK FROM AN OUT OF TOWN TRIP ON A HIGHWAY. MY HUSBAND MADE A STOP AT A LIGHT AND UPON ACCELERATING AFTER THE STOP, THE VEHICLE MADE A GRINDING SOUND AND BEGAN HAVING ENGINE ISSUES. WE MADE AN APPOINTMENT AT THE LOCAL DEALERSHIP WHERE MY HUSBAND DROVE THE VEHICLE ON CITY STREETS DUE TO HIGH RPMS DESPITE LOW SPEED. THE VEHICLE IS AT THE DEALERSHIP AS OF MONDAY FEBRUARY 8TH AND WE HAVE BEEN TOLD PARTS ARE ON BACK ORDER WITH NO ETA. THE VEHICLE DOES HAVE A RECALL FOR A TRANSMISSION INTERCOOLER. WE HAVE READ ABOUT THIS ISSUE IN NUMEROUS 2020 FORD EXPLORERS.
Corrective Action:
THE TRANSMISSION ON THE VEHICLE STARTED GOING OUT AS WE WERE DRIVING BACK FROM AN OUT OF TOWN TRIP ON A HIGHWAY. MY HUSBAND MADE A STOP AT A LIGHT AND UPON ACCELERATING AFTER THE STOP, THE VEHICLE MADE A GRINDING SOUND AND BEGAN HAVING ENGINE ISSUES. WE MADE AN APPOINTMENT AT THE LOCAL DEALERSHIP WHERE MY HUSBAND DROVE THE VEHICLE ON CITY STREETS DUE TO HIGH RPMS DESPITE LOW SPEED. THE VEHICLE IS AT THE DEALERSHIP AS OF MONDAY FEBRUARY 8TH AND WE HAVE BEEN TOLD PARTS ARE ON BACK ORDER WITH NO ETA. THE VEHICLE DOES HAVE A RECALL FOR A TRANSMISSION INTERCOOLER. WE HAVE READ ABOUT THIS ISSUE IN NUMEROUS 2020 FORD EXPLORERS.
Additional Notes:
THE TRANSMISSION ON THE VEHICLE STARTED GOING OUT AS WE WERE DRIVING BACK FROM AN OUT OF TOWN TRIP ON A HIGHWAY. MY HUSBAND MADE A STOP AT A LIGHT AND UPON ACCELERATING AFTER THE STOP, THE VEHICLE MADE A GRINDING SOUND AND BEGAN HAVING ENGINE ISSUES. WE MADE AN APPOINTMENT AT THE LOCAL DEALERSHIP WHERE MY HUSBAND DROVE THE VEHICLE ON CITY STREETS DUE TO HIGH RPMS DESPITE LOW SPEED. THE VEHICLE IS AT THE DEALERSHIP AS OF MONDAY FEBRUARY 8TH AND WE HAVE BEEN TOLD PARTS ARE ON BACK ORDER WITH NO ETA. THE VEHICLE DOES HAVE A RECALL FOR A TRANSMISSION INTERCOOLER. WE HAVE READ ABOUT THIS ISSUE IN NUMEROUS 2020 FORD EXPLORERS.
Mfg Campaign: 11396164
Recall Date: Feb 14, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRANSMISSION ON THE VEHICLE STARTED GOING OUT AS WE WERE DRIVING BACK FROM AN OUT OF TOWN TRIP ON A HIGHWAY. MY HUSBAND MADE A STOP AT A LIGHT AND UPON ACCELERATING AFTER THE STOP, THE VEHICLE MADE A GRINDING SOUND AND BEGAN HAVING ENGINE ISSUES. WE MADE AN APPOINTMENT AT THE LOCAL DEALERSHIP WHERE MY HUSBAND DROVE THE VEHICLE ON CITY STREETS DUE TO HIGH RPMS DESPITE LOW SPEED. THE VEHICLE IS AT THE DEALERSHIP AS OF MONDAY FEBRUARY 8TH AND WE HAVE BEEN TOLD PARTS ARE ON BACK ORDER WITH NO ETA. THE VEHICLE DOES HAVE A RECALL FOR A TRANSMISSION INTERCOOLER. WE HAVE READ ABOUT THIS ISSUE IN NUMEROUS 2020 FORD EXPLORERS.
Corrective Action:
THE TRANSMISSION ON THE VEHICLE STARTED GOING OUT AS WE WERE DRIVING BACK FROM AN OUT OF TOWN TRIP ON A HIGHWAY. MY HUSBAND MADE A STOP AT A LIGHT AND UPON ACCELERATING AFTER THE STOP, THE VEHICLE MADE A GRINDING SOUND AND BEGAN HAVING ENGINE ISSUES. WE MADE AN APPOINTMENT AT THE LOCAL DEALERSHIP WHERE MY HUSBAND DROVE THE VEHICLE ON CITY STREETS DUE TO HIGH RPMS DESPITE LOW SPEED. THE VEHICLE IS AT THE DEALERSHIP AS OF MONDAY FEBRUARY 8TH AND WE HAVE BEEN TOLD PARTS ARE ON BACK ORDER WITH NO ETA. THE VEHICLE DOES HAVE A RECALL FOR A TRANSMISSION INTERCOOLER. WE HAVE READ ABOUT THIS ISSUE IN NUMEROUS 2020 FORD EXPLORERS.
Additional Notes:
THE TRANSMISSION ON THE VEHICLE STARTED GOING OUT AS WE WERE DRIVING BACK FROM AN OUT OF TOWN TRIP ON A HIGHWAY. MY HUSBAND MADE A STOP AT A LIGHT AND UPON ACCELERATING AFTER THE STOP, THE VEHICLE MADE A GRINDING SOUND AND BEGAN HAVING ENGINE ISSUES. WE MADE AN APPOINTMENT AT THE LOCAL DEALERSHIP WHERE MY HUSBAND DROVE THE VEHICLE ON CITY STREETS DUE TO HIGH RPMS DESPITE LOW SPEED. THE VEHICLE IS AT THE DEALERSHIP AS OF MONDAY FEBRUARY 8TH AND WE HAVE BEEN TOLD PARTS ARE ON BACK ORDER WITH NO ETA. THE VEHICLE DOES HAVE A RECALL FOR A TRANSMISSION INTERCOOLER. WE HAVE READ ABOUT THIS ISSUE IN NUMEROUS 2020 FORD EXPLORERS.
Mfg Campaign: 11396164
Recall Date: Feb 14, 2021
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
DRIVERS DOOR LOCKS AND WILL NOT LET YOU ENTER AND/OR EXIT VEHICLE AT ITS DISCRETION . I AM HANDICAPPED AND CANNOT CLIMB OVER SEATS TO EXIT VEHICLE. ONLY HAPPENS TO DRIVER'S DOOR. WOULD BE SAFETY ISSUE IF IN AN ACCIDENT AND/OR FIRE.
Corrective Action:
DRIVERS DOOR LOCKS AND WILL NOT LET YOU ENTER AND/OR EXIT VEHICLE AT ITS DISCRETION . I AM HANDICAPPED AND CANNOT CLIMB OVER SEATS TO EXIT VEHICLE. ONLY HAPPENS TO DRIVER'S DOOR. WOULD BE SAFETY ISSUE IF IN AN ACCIDENT AND/OR FIRE.
Additional Notes:
DRIVERS DOOR LOCKS AND WILL NOT LET YOU ENTER AND/OR EXIT VEHICLE AT ITS DISCRETION . I AM HANDICAPPED AND CANNOT CLIMB OVER SEATS TO EXIT VEHICLE. ONLY HAPPENS TO DRIVER'S DOOR. WOULD BE SAFETY ISSUE IF IN AN ACCIDENT AND/OR FIRE.
Mfg Campaign: 11395894
Recall Date: Feb 12, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: CAMERA SYSTEM
Potential Consequences:
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Corrective Action:
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Additional Notes:
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Mfg Campaign: 11395333
Recall Date: Feb 9, 2021
Ford Motor Company
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Corrective Action:
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Additional Notes:
ALL CAMERAS INTERMITTENTLY NOT FUNCTIONING. DEALER REPLACED CAMERA MODULE. REAR CAMERA STILL NOT FUNCTIONING. SAID CURRENT RECALL FOR REAR CAMERA DOES NOT APPLY BECAUSE MY VEHICLE MANUFACTURER DATE IS OUT OF RANGE FOR RECALL. DEALER BLAMING REAR CAMERA NOT WORKING ON FORD ACCESSORY DASH CAMERA.
Mfg Campaign: 11395333
Recall Date: Feb 9, 2021
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE RECEIVED A AUTO HOLD SYSTEM FAULT MESSAGE ON MY CLUSTER. THE DEALER IS UNABLE TO REPLICATE OR PRODUCE ANY FAULT CODES. THIS IS PART OF THE BRAKING SYSTEM.
Corrective Action:
I HAVE RECEIVED A AUTO HOLD SYSTEM FAULT MESSAGE ON MY CLUSTER. THE DEALER IS UNABLE TO REPLICATE OR PRODUCE ANY FAULT CODES. THIS IS PART OF THE BRAKING SYSTEM.
Additional Notes:
I HAVE RECEIVED A AUTO HOLD SYSTEM FAULT MESSAGE ON MY CLUSTER. THE DEALER IS UNABLE TO REPLICATE OR PRODUCE ANY FAULT CODES. THIS IS PART OF THE BRAKING SYSTEM.
Mfg Campaign: 11395372
Recall Date: Feb 9, 2021
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION SHIFTS ERRATICALLY, HARD SHIFTS, AND TWICE PRESS THE ACCELERATE AND VEHICLE DOES NOT MOVE.
Corrective Action:
TRANSMISSION SHIFTS ERRATICALLY, HARD SHIFTS, AND TWICE PRESS THE ACCELERATE AND VEHICLE DOES NOT MOVE.
Additional Notes:
TRANSMISSION SHIFTS ERRATICALLY, HARD SHIFTS, AND TWICE PRESS THE ACCELERATE AND VEHICLE DOES NOT MOVE.
Mfg Campaign: 11395375
Recall Date: Feb 9, 2021
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CHROME ON WINDOWS SWITCHES PEELS CUTTING USER.
Corrective Action:
CHROME ON WINDOWS SWITCHES PEELS CUTTING USER.
Additional Notes:
CHROME ON WINDOWS SWITCHES PEELS CUTTING USER.
Mfg Campaign: 11395376
Recall Date: Feb 9, 2021
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