FORD EXPLORER 2020 Complaints - Lemon Law Database

Complaints & Recalls

1.3K Complaints 75 Recalls

Official Safety Recalls - Important!

75 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company

NHTSA Campaign: 25V442000 SAFETY RECALL

200.1K Vehicles Affected

Recall Date: Jun 27, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S72

Recall Date: Jun 27, 2025

Ford Motor Company

NHTSA Campaign: 25V393000 SAFETY RECALL

304.7K Vehicles Affected

Recall Date: Jun 13, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Potential Risk:

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

FREE Recall Solution:

Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 26, 2025 and June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S67

Recall Date: Jun 13, 2025

Ford Motor Company

NHTSA Campaign: 25V159000 SAFETY RECALL

49.4K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S27

Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 25V166000 SAFETY RECALL

4.2K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S22

Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 25V093000 SAFETY RECALL

240.5K Vehicles Affected

Recall Date: Feb 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Potential Risk:

A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

FREE Recall Solution:

Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S09

Notice Date: Jun 5, 2025
Recall Date: Feb 14, 2025

Ford Motor Company

NHTSA Campaign: 24V852000 SAFETY RECALL

27.7K Vehicles Affected

Recall Date: Nov 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

FREE Recall Solution:

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24C39

Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024

Ford Motor Company

NHTSA Campaign: 24V598000 SAFETY RECALL

85.2K Vehicles Affected

Recall Date: Aug 9, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Interim letters explaining the safety risk were mailed August 23, 2024. A second notice will be sent once the remedy becomes available, anticipated 2nd Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S52

Recall Date: Aug 9, 2024

Ford Motor Company

NHTSA Campaign: 24V188000 SAFETY RECALL

2K Vehicles Affected

Recall Date: Mar 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Apr 4, 2024
Recall Date: Mar 8, 2024

Ford Motor Company

NHTSA Campaign: 23V675000 SAFETY RECALL

238.4K Vehicles Affected

Recall Date: Oct 6, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S55

Notice Date: Jan 19, 2024
Recall Date: Oct 6, 2023

Ford Motor Company

NHTSA Campaign: 23V626000 SAFETY RECALL

3K Vehicles Affected

Recall Date: Sep 8, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FREE Recall Solution:

Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S53

Notice Date: Apr 8, 2024
Recall Date: Sep 8, 2023

Ford Motor Company

NHTSA Campaign: 23V342000 SAFETY RECALL

443K Vehicles Affected

Recall Date: May 12, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S23

Notice Date: Nov 10, 2023
Recall Date: May 12, 2023

Ford Motor Company

NHTSA Campaign: 23V305000 SAFETY RECALL

523 Vehicles Affected

Recall Date: Apr 28, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

FREE Recall Solution:

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23C14

Notice Date: Jul 27, 2023
Recall Date: Apr 28, 2023

Ford Motor Company

NHTSA Campaign: 23V199000 SAFETY RECALL

674 Vehicles Affected

Recall Date: Mar 24, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S16

Notice Date: May 31, 2023
Recall Date: Mar 24, 2023

Ford Motor Company

NHTSA Campaign: 23V069000 SAFETY RECALL

3.7K Vehicles Affected

Recall Date: Feb 10, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Potential Risk:

A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

FREE Recall Solution:

Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S05

Notice Date: Mar 28, 2023
Recall Date: Feb 10, 2023

Ford Motor Company

NHTSA Campaign: 23V022000 SAFETY RECALL

382.8K Vehicles Affected

Recall Date: Jan 23, 2023

Safety Issue:

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S02

Notice Date: Feb 13, 2023
Recall Date: Jan 23, 2023

Ford Motor Company

NHTSA Campaign: 21V735000 SAFETY RECALL

228.3K Vehicles Affected

Recall Date: Sep 22, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S44

Notice Date: Nov 16, 2021
Recall Date: Sep 22, 2021

Ford Motor Company

NHTSA Campaign: 21V154000 SAFETY RECALL

49 Vehicles Affected

Recall Date: Mar 10, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Potential Risk:

Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S11

Notice Date: Apr 2, 2021
Recall Date: Mar 10, 2021

Ford Motor Company

NHTSA Campaign: 20V788000 SAFETY RECALL

1.4K Vehicles Affected

Recall Date: Dec 17, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Potential Risk:

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S72

Notice Date: Feb 3, 2021
Recall Date: Dec 17, 2020

Ford Motor Company

NHTSA Campaign: 20V730000 SAFETY RECALL

17 Vehicles Affected

Recall Date: Nov 24, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

Potential Risk:

An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S68

Notice Date: Dec 8, 2020
Recall Date: Nov 24, 2020

Ford Motor Company

NHTSA Campaign: 20V693000 SAFETY RECALL

10.9K Vehicles Affected

Recall Date: Nov 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

Potential Risk:

Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

FREE Recall Solution:

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S65

Notice Date: Dec 11, 2020
Recall Date: Nov 10, 2020

Ford Motor Company

NHTSA Campaign: 20V575000 SAFETY RECALL

620.2K Vehicles Affected

Recall Date: Sep 23, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

Reduced rearward visibility can increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020

Ford Motor Company

NHTSA Campaign: 20V549000 SAFETY RECALL

29 Vehicles Affected

Recall Date: Sep 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

Potential Risk:

Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S50

Notice Date: Nov 6, 2020
Recall Date: Sep 10, 2020

Ford Motor Company

NHTSA Campaign: 20V497000 SAFETY RECALL

488 Vehicles Affected

Recall Date: Aug 21, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

Potential Risk:

If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S48

Notice Date: Sep 10, 2020
Recall Date: Aug 21, 2020

Ford Motor Company

NHTSA Campaign: 19V859000 SAFETY RECALL

3.9K Vehicles Affected

Recall Date: Dec 4, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

Potential Risk:

A fuel leak in the presence of an ignition source increases the risk of a fire.

FREE Recall Solution:

Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19S49

Notice Date: Mar 23, 2020
Recall Date: Dec 4, 2019

Ford Motor Company

NHTSA Campaign: 19V687000 SAFETY RECALL

10.7K Vehicles Affected

Recall Date: Sep 30, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Potential Risk:

The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

FREE Recall Solution:

Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19S32

Notice Date: Oct 21, 2019
Recall Date: Sep 30, 2019

Ford Motor Company

NHTSA Campaign: 19V633000 SAFETY RECALL

639.1K Vehicles Affected

Recall Date: Aug 28, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C07

Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Ford Motor Company

NHTSA Campaign: 19V575000 SAFETY RECALL

13.9K Vehicles Affected

Recall Date: Aug 5, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

Potential Risk:

Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C06

Notice Date: Aug 23, 2019
Recall Date: Aug 5, 2019

Consumer Complaints

1.3K Complaints

Ford Motor Company

Campaign: 11561087 Other

Dec 20, 2023

Defect Description:

LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that the brake warning light was illuminated. The brake pedal was engaged and continued to depress independently. After turning off the vehicle, an abnormal sound was detected. The contact stated that while driving, there was a line on the screen. The vehicle was taken to an independent mechanic and the contact was referred to the local dealer. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 50,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11561087

Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023

Ford Motor Company

Campaign: 11561087 Other

Dec 20, 2023

Defect Description:

SERVICE BRAKES

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11561087

Notice Date: Dec 20, 2023
Recall Date: Dec 20, 2023

Ford Motor Company

Campaign: 11560235 Other

Dec 15, 2023

Defect Description:

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that the rear seat headrests failed to remain in the upright position. The contact stated that while attempting to adjust the headrest, the headrest failed to lock into the selected position. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11560235

Notice Date: Dec 15, 2023
Recall Date: Dec 15, 2023

Ford Motor Company

Campaign: 11560074 Other

Dec 14, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11560074

Notice Date: Dec 14, 2023
Recall Date: Dec 14, 2023

Ford Motor Company

Campaign: 11559658 Other

Dec 12, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

Power train malfunction (wrench) indicator came on. I eventually slowed down and when turning sharply, I could feel some grinding. I didn't want to drive any longer than necessary and got the vehicle to a shop. There was a bulletin for this problem-23-2114 requiring replacement of multiple parts including intermediate shaft and half shaft. Considering this was in the front end drive train, I was very concerned this could have affected the steering ability.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11559658

Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023

Ford Motor Company

Campaign: 11559737 Other

Dec 12, 2023

Defect Description:

TIRES

Potential Consequences:

I recently had an increasing tire vibration problem on my 2020 ST with 18,500 miles. Took the ST to a Costco tire center to have the tire balance checked for lost weight, damaged rim or whatever. Balancer had massive weight shift so they took tire off the rim. Unknown to me, the original Pirelli P Zero tires have a foam coat inside the tire for noise comfort(????). It had deteriated and was formaing clumps and coming off the rubber.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11559737

Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023

Ford Motor Company

Campaign: 11559497 Other

Dec 11, 2023

Defect Description:

BACK OVER PREVENTION

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention). The contact stated that while the vehicle was in reverse(R), the rear-view camera screen was blue. The vehicle was taken to a dealer where it was diagnosed that the rear-view camera needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 5,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11559497

Notice Date: Dec 11, 2023
Recall Date: Dec 11, 2023

Ford Motor Company

Campaign: 11558722 Other

Dec 6, 2023

Defect Description:

ENGINE AND ENGINE COOLING

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated while driving 35 MPH, an unknown warning light illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed and determined that the EVAP system was leaking. The vehicle was not repaired. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 82,253.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11558722

Notice Date: Dec 6, 2023
Recall Date: Dec 6, 2023

Ford Motor Company

Campaign: 11558559 Other

Dec 5, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle was violently jerking. No warning light was illuminated. The contact stated that the rear axle bolt had previously been replaced; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,200. VIN tool confirms parts not available.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11558559

Notice Date: Dec 5, 2023
Recall Date: Dec 5, 2023

Ford Motor Company

Campaign: 11558417 Other

Dec 4, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle jerked and shook excessively. The contact stated that while depressing the accelerator pedal, the vehicle lost motive power and failed to accelerate as intended. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle jerked and shook excessively. The contact stated that while depressing the accelerator pedal, the vehicle lost motive power and failed to accelerate as intended. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle jerked and shook excessively. The contact stated that while depressing the accelerator pedal, the vehicle lost motive power and failed to accelerate as intended. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Manufacturer: FORD
Mfg Campaign: 11558417

Notice Date: Dec 4, 2023
Recall Date: Dec 4, 2023

Ford Motor Company

Campaign: 11557671 Other

Nov 30, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

How does a canadian vehicles imported april 24th allowed to be titled april 28th when it was bond released in Sept ???

Corrective Action:

How does a canadian vehicles imported april 24th allowed to be titled april 28th when it was bond released in Sept ???

Additional Notes:

How does a canadian vehicles imported april 24th allowed to be titled april 28th when it was bond released in Sept ???

Manufacturer: FORD
Mfg Campaign: 11557671

Notice Date: Nov 30, 2023
Recall Date: Nov 30, 2023

Ford Motor Company

Campaign: 11556654 Other

Nov 24, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after he started the vehicle, the vehicle failed to shift into drive (D), reverse (R), or neutral (N). The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after he started the vehicle, the vehicle failed to shift into drive (D), reverse (R), or neutral (N). The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that after he started the vehicle, the vehicle failed to shift into drive (D), reverse (R), or neutral (N). The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Manufacturer: FORD
Mfg Campaign: 11556654

Notice Date: Nov 24, 2023
Recall Date: Nov 24, 2023

Ford Motor Company

Campaign: 11556333 Other

Nov 21, 2023

Defect Description:

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Potential Consequences:

My backup and 360 camera repeatedly fails. It maybe works 1% of the time. Ford is aware and has no resolution for the problem.

Corrective Action:

My backup and 360 camera repeatedly fails. It maybe works 1% of the time. Ford is aware and has no resolution for the problem.

Additional Notes:

My backup and 360 camera repeatedly fails. It maybe works 1% of the time. Ford is aware and has no resolution for the problem.

Manufacturer: FORD
Mfg Campaign: 11556333

Notice Date: Nov 21, 2023
Recall Date: Nov 21, 2023

Ford Motor Company

Campaign: 11555480 Other

Nov 16, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Overwhelming amount of exhaust gases blowing in through ventilation system. One vehicle is in motion very little, but when stopped and extreme amount of exhaust gases, enter through the vent system. Creating burning, sore throat, at certain times nauseating it’s actually unbearable. Reported it to the dealership they had mentioned it was oil on the exhaust pipe from the transfer case? Transfer case was repaired. Sorry to say I know the difference between burning oil and exhaust gases.. All passengers also as witnesses will agree. On long trips it will create headaches. Even if the exhaust system has a leak, it should not come up through the ventilation system. It’s actually really bad. I noticed there were recalls on older vehicles even related in accidents in police cruisers. I was never issued a recall for the situation yet I have the same situation that have been complained about and documented.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11555480

Notice Date: Nov 16, 2023
Recall Date: Nov 16, 2023

Ford Motor Company

Campaign: 11555485 Other

Nov 16, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11555485

Notice Date: Nov 16, 2023
Recall Date: Nov 16, 2023

Ford Motor Company

Campaign: 11555199 Other

Nov 15, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that while the transmission was shifting gear, there was an abnormally loud grinding sound coming from the front-end of the vehicle. There was transmission fluid leaking underneath the vehicle while the vehicle was idling. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the transmission cooler had fractured and needed to be replaced. The contact related the failure to Customer Satisfaction Program NHTSA ID Number: 10185994 (Power Train, Equipment) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the Customer Satisfaction Program. The repair was not covered under warranty. The approximate failure mileage was 31,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11555199

Notice Date: Nov 15, 2023
Recall Date: Nov 15, 2023

Ford Motor Company

Campaign: 11555199 Other

Nov 15, 2023

Defect Description:

EQUIPMENT

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11555199

Notice Date: Nov 15, 2023
Recall Date: Nov 15, 2023

Ford Motor Company

Campaign: 11555250 Other

Nov 15, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that with the vehicle in park, the vehicle started reversing independently. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure was due to several faulty parts inside of the transmission. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was approximately 78,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11555250

Notice Date: Nov 15, 2023
Recall Date: Nov 15, 2023

Ford Motor Company

Campaign: 11554862 Other

Nov 13, 2023

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V342000 (Back Over Prevention) and 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11554862

Notice Date: Nov 13, 2023
Recall Date: Nov 13, 2023

Ford Motor Company

Campaign: 11554862 Other

Nov 13, 2023

Defect Description:

BACK OVER PREVENTION

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11554862

Notice Date: Nov 13, 2023
Recall Date: Nov 13, 2023

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