FORD EXPLORER 2020 Complaints - Lemon Law Database

Complaints & Recalls

1.3K Complaints 75 Recalls

Official Safety Recalls - Important!

75 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company

NHTSA Campaign: 25V442000 SAFETY RECALL

200.1K Vehicles Affected

Recall Date: Jun 27, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S72

Recall Date: Jun 27, 2025

Ford Motor Company

NHTSA Campaign: 25V393000 SAFETY RECALL

304.7K Vehicles Affected

Recall Date: Jun 13, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Potential Risk:

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

FREE Recall Solution:

Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 26, 2025 and June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S67

Recall Date: Jun 13, 2025

Ford Motor Company

NHTSA Campaign: 25V159000 SAFETY RECALL

49.4K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S27

Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 25V166000 SAFETY RECALL

4.2K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S22

Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 25V093000 SAFETY RECALL

240.5K Vehicles Affected

Recall Date: Feb 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Potential Risk:

A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

FREE Recall Solution:

Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S09

Notice Date: Jun 5, 2025
Recall Date: Feb 14, 2025

Ford Motor Company

NHTSA Campaign: 24V852000 SAFETY RECALL

27.7K Vehicles Affected

Recall Date: Nov 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

FREE Recall Solution:

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24C39

Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024

Ford Motor Company

NHTSA Campaign: 24V598000 SAFETY RECALL

85.2K Vehicles Affected

Recall Date: Aug 9, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Interim letters explaining the safety risk were mailed August 23, 2024. A second notice will be sent once the remedy becomes available, anticipated 2nd Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S52

Recall Date: Aug 9, 2024

Ford Motor Company

NHTSA Campaign: 24V188000 SAFETY RECALL

2K Vehicles Affected

Recall Date: Mar 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Apr 4, 2024
Recall Date: Mar 8, 2024

Ford Motor Company

NHTSA Campaign: 23V675000 SAFETY RECALL

238.4K Vehicles Affected

Recall Date: Oct 6, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S55

Notice Date: Jan 19, 2024
Recall Date: Oct 6, 2023

Ford Motor Company

NHTSA Campaign: 23V626000 SAFETY RECALL

3K Vehicles Affected

Recall Date: Sep 8, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FREE Recall Solution:

Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S53

Notice Date: Apr 8, 2024
Recall Date: Sep 8, 2023

Ford Motor Company

NHTSA Campaign: 23V342000 SAFETY RECALL

443K Vehicles Affected

Recall Date: May 12, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S23

Notice Date: Nov 10, 2023
Recall Date: May 12, 2023

Ford Motor Company

NHTSA Campaign: 23V305000 SAFETY RECALL

523 Vehicles Affected

Recall Date: Apr 28, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

FREE Recall Solution:

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23C14

Notice Date: Jul 27, 2023
Recall Date: Apr 28, 2023

Ford Motor Company

NHTSA Campaign: 23V199000 SAFETY RECALL

674 Vehicles Affected

Recall Date: Mar 24, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S16

Notice Date: May 31, 2023
Recall Date: Mar 24, 2023

Ford Motor Company

NHTSA Campaign: 23V069000 SAFETY RECALL

3.7K Vehicles Affected

Recall Date: Feb 10, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Potential Risk:

A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

FREE Recall Solution:

Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S05

Notice Date: Mar 28, 2023
Recall Date: Feb 10, 2023

Ford Motor Company

NHTSA Campaign: 23V022000 SAFETY RECALL

382.8K Vehicles Affected

Recall Date: Jan 23, 2023

Safety Issue:

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S02

Notice Date: Feb 13, 2023
Recall Date: Jan 23, 2023

Ford Motor Company

NHTSA Campaign: 21V735000 SAFETY RECALL

228.3K Vehicles Affected

Recall Date: Sep 22, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S44

Notice Date: Nov 16, 2021
Recall Date: Sep 22, 2021

Ford Motor Company

NHTSA Campaign: 21V154000 SAFETY RECALL

49 Vehicles Affected

Recall Date: Mar 10, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Potential Risk:

Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S11

Notice Date: Apr 2, 2021
Recall Date: Mar 10, 2021

Ford Motor Company

NHTSA Campaign: 20V788000 SAFETY RECALL

1.4K Vehicles Affected

Recall Date: Dec 17, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Potential Risk:

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S72

Notice Date: Feb 3, 2021
Recall Date: Dec 17, 2020

Ford Motor Company

NHTSA Campaign: 20V730000 SAFETY RECALL

17 Vehicles Affected

Recall Date: Nov 24, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

Potential Risk:

An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S68

Notice Date: Dec 8, 2020
Recall Date: Nov 24, 2020

Ford Motor Company

NHTSA Campaign: 20V693000 SAFETY RECALL

10.9K Vehicles Affected

Recall Date: Nov 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

Potential Risk:

Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

FREE Recall Solution:

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S65

Notice Date: Dec 11, 2020
Recall Date: Nov 10, 2020

Ford Motor Company

NHTSA Campaign: 20V575000 SAFETY RECALL

620.2K Vehicles Affected

Recall Date: Sep 23, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

Reduced rearward visibility can increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020

Ford Motor Company

NHTSA Campaign: 20V549000 SAFETY RECALL

29 Vehicles Affected

Recall Date: Sep 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

Potential Risk:

Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S50

Notice Date: Nov 6, 2020
Recall Date: Sep 10, 2020

Ford Motor Company

NHTSA Campaign: 20V497000 SAFETY RECALL

488 Vehicles Affected

Recall Date: Aug 21, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

Potential Risk:

If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S48

Notice Date: Sep 10, 2020
Recall Date: Aug 21, 2020

Ford Motor Company

NHTSA Campaign: 19V859000 SAFETY RECALL

3.9K Vehicles Affected

Recall Date: Dec 4, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

Potential Risk:

A fuel leak in the presence of an ignition source increases the risk of a fire.

FREE Recall Solution:

Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19S49

Notice Date: Mar 23, 2020
Recall Date: Dec 4, 2019

Ford Motor Company

NHTSA Campaign: 19V687000 SAFETY RECALL

10.7K Vehicles Affected

Recall Date: Sep 30, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Potential Risk:

The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

FREE Recall Solution:

Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19S32

Notice Date: Oct 21, 2019
Recall Date: Sep 30, 2019

Ford Motor Company

NHTSA Campaign: 19V633000 SAFETY RECALL

639.1K Vehicles Affected

Recall Date: Aug 28, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C07

Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Ford Motor Company

NHTSA Campaign: 19V575000 SAFETY RECALL

13.9K Vehicles Affected

Recall Date: Aug 5, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

Potential Risk:

Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C06

Notice Date: Aug 23, 2019
Recall Date: Aug 5, 2019

Consumer Complaints

1.3K Complaints

Ford Motor Company

Campaign: 11649371 Other

Mar 19, 2025

Defect Description:

SERVICE BRAKES

Potential Consequences:

What component or system failed or malfunctioned, and is it available for inspection upon request? - driveline, brakes, acceleration, and steering. Ford and 2 dealerships now refuse to take my complaints seriously even though I’m willing to pay diagnosis fees for them too try to figure out what the issue is. Yes available. How was your safety or the safety risk? - delay and at times complete lack of braking and acceleration, being unable to steer, accelerating when braking and vehicle moving when in park. The vehicle shakes, wobbles, vibrates and chimys. Vehicle warning lights have flashed only to be gone in 2 seconds. Has the problem been reproduced or confirmed by a dealer? Yes and no. Initially many parts in the driveline including the transfer case was replaced. The vehicle went into the dealership multiple times because the symptoms kept returning. However, now the same dealership refuses to take the vehicle back because they couldn’t figure out what the issue was and now the second dealership is trying to push back and even accepting my money to take a look at the vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer including ford engineers. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The warning lights seem to appear and then disappear as quickly as they show up. I have tried to log some of them, but sometimes I do not get to see it in time as when starting the car I’m closing my door and out putting my seat belt on. There have been multiple cars for this vehicle, including customer satisfaction programs. The most recent one a steering torque sensor failure posted on the NHTSA site as well as Ford. However on Ford’s website, it is being misrepresented as a loose seatbelt (see attachment). I don’t believe they are being transparent. There are recalls that I believe are excluding VINs purposefully.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11649371

Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025

Ford Motor Company

Campaign: 11649371 Other

Mar 19, 2025

Defect Description:

STEERING

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11649371

Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025

Ford Motor Company

Campaign: 11649371 Other

Mar 19, 2025

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11649371

Notice Date: Mar 19, 2025
Recall Date: Mar 19, 2025

Ford Motor Company

Campaign: 11649139 Other

Mar 18, 2025

Defect Description:

VISIBILITY/WIPER

Potential Consequences:

The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.

Corrective Action:

The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.

Additional Notes:

The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.

Manufacturer: FORD
Mfg Campaign: 11649139

Notice Date: Mar 18, 2025
Recall Date: Mar 18, 2025

Ford Motor Company

Campaign: 11649139 Other

Mar 18, 2025

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.

Corrective Action:

The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.

Additional Notes:

The button to adjust rear view side mirrors malfunctioned. The side mirrors no longer adjust or respond to the button.

Manufacturer: FORD
Mfg Campaign: 11649139

Notice Date: Mar 18, 2025
Recall Date: Mar 18, 2025

Ford Motor Company

Campaign: 11648506 Other

Mar 15, 2025

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AWD Module Fault: No Hill-Assist No Collision-Assist No Traction Control Service AdvanceTrac Service AWD

Corrective Action:

AWD Module Fault: No Hill-Assist No Collision-Assist No Traction Control Service AdvanceTrac Service AWD

Additional Notes:

AWD Module Fault: No Hill-Assist No Collision-Assist No Traction Control Service AdvanceTrac Service AWD

Manufacturer: FORD
Mfg Campaign: 11648506

Notice Date: Mar 15, 2025
Recall Date: Mar 15, 2025

Ford Motor Company

Campaign: 11648341 Other

Mar 14, 2025

Defect Description:

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated while the vehicle was parked, the contact discovered that the rear hatch had failed to open. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 40,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11648341

Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

Campaign: 11648351 Other

Mar 14, 2025

Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that while driving 30 MPH, the vehicle lost motive power and stalled. An abnormal sound was coming from the engine. No warning light was illuminated. The contact was able to pull over to the side of the road where the vehicle failed to restart. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the front passenger’s side axle had detached, and the engine had failed. The vehicle was not repaired. The contact was provided NHTSA Campaign Number: 20V788000 (Engine). The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 90,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11648351

Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

Campaign: 11648424 Other

Mar 14, 2025

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

2020 Ford Explorer ST my panoramic sun blind is off track It is blocking rear view.

Corrective Action:

2020 Ford Explorer ST my panoramic sun blind is off track It is blocking rear view.

Additional Notes:

2020 Ford Explorer ST my panoramic sun blind is off track It is blocking rear view.

Manufacturer: FORD
Mfg Campaign: 11648424

Notice Date: Mar 14, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

Campaign: 11647870 Other

Mar 12, 2025

Defect Description:

ENGINE

Potential Consequences:

The car has 66,311 miles and both catalytic converters are cracked and leaking exhaust into the passenger compartment. The down pipe flex joint on the passenger side is leaking and the one on the driver’s side is deteriorating. Car is currently at the dealership being evaluated. This appears to be a known problem with the 3.0 Ford Explorer in the model years 2020-2022 but no recall has been issued. The problem has been identified by both the dealership and an independent transmission repair shop. There has been no warning lights just strong exhaust smell in passenger compartment when idling at stop signs or lights.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11647870

Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025

Ford Motor Company

Campaign: 11647950 Other

Mar 12, 2025

Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Headlight designed to last lifetime of vehicle failed after five years. Ford has designed so you can’t replace the bulbs for around 100 bucks but have to replace entire units for 1500 dollars apiece. Had issues before where it was off and on and they told me they couldn’t replace it unless it was off at time of inspection.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11647950

Notice Date: Mar 12, 2025
Recall Date: Mar 12, 2025

Ford Motor Company

Campaign: 11647671 Other

Mar 11, 2025

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that while driving at 30 MPH, the power train warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the AWD module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 43,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11647671

Notice Date: Mar 11, 2025
Recall Date: Mar 11, 2025

Ford Motor Company

Campaign: 11647292 Other

Mar 10, 2025

Defect Description:

POWER TRAIN

Potential Consequences:

Transmission had been slipping on and off for a long long time. Finally started slipping multiple times in a mile. Transmission needed replaced

Corrective Action:

Transmission had been slipping on and off for a long long time. Finally started slipping multiple times in a mile. Transmission needed replaced

Additional Notes:

Transmission had been slipping on and off for a long long time. Finally started slipping multiple times in a mile. Transmission needed replaced

Manufacturer: FORD
Mfg Campaign: 11647292

Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025

Ford Motor Company

Campaign: 11647429 Other

Mar 10, 2025

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that while operating the vehicle, the touchscreen monitor and backup camera display were extremely hot to the touch. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 104,009.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11647429

Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025

Ford Motor Company

Campaign: 11647429 Other

Mar 10, 2025

Defect Description:

BACK OVER PREVENTION

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11647429

Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025

Ford Motor Company

Campaign: 11647438 Other

Mar 10, 2025

Defect Description:

POWER TRAIN

Potential Consequences:

Hard shifting up and down through the transmission shifting sequence. Multiple clutch friction codes and powertrain warnings from Ford service advisor on 3/10/25. Check engine light on. Vehicle mileage 58,735 under warranty but no communication from Ford Motor Company until we brought the vehicle to a dealership. 5-6 week projected repair process at this time. TSB’s on the 10R80 and 10R80 MHT transmissions reported back through 2020 MY. Claim started with Ford Motor Company 3/10/25 and claim number assigned due to mileage of vehicle under the 60,000 mile warranty termination point.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11647438

Notice Date: Mar 10, 2025
Recall Date: Mar 10, 2025

Ford Motor Company

Campaign: 11647247 Other

Mar 9, 2025

Defect Description:

POWER TRAIN

Potential Consequences:

Hard Downshifting and Jerking. Valve body replaced 10/2024 for the same issue. Complaint filed at that time as well.

Corrective Action:

Hard Downshifting and Jerking. Valve body replaced 10/2024 for the same issue. Complaint filed at that time as well.

Additional Notes:

Hard Downshifting and Jerking. Valve body replaced 10/2024 for the same issue. Complaint filed at that time as well.

Manufacturer: FORD
Mfg Campaign: 11647247

Notice Date: Mar 9, 2025
Recall Date: Mar 9, 2025

Ford Motor Company

Campaign: 11646665 Other

Mar 6, 2025

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle came into our shop with the charging system fault light on. Upon checking for codes BCM battery code B11D9:09:0A was present. During diagnosis the technician found that the battery cable was rubbing against the floorboard of the vehicle causing arching/welding of the positive battery against the floorboard of the vehicle leaving visible damage to the vehicle.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11646665

Notice Date: Mar 6, 2025
Recall Date: Mar 6, 2025

Ford Motor Company

Campaign: 11646599 Other

Mar 5, 2025

Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted and the vehicle jerked with the check engine warning light illuminated. The vehicle was able to be restarted. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 101,400.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11646599

Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025

Ford Motor Company

Campaign: 11646599 Other

Mar 5, 2025

Defect Description:

ENGINE

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11646599

Notice Date: Mar 5, 2025
Recall Date: Mar 5, 2025

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