Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.
Mfg Campaign: 11505110
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.
Corrective Action:
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.
Additional Notes:
The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the front driver’s and passenger’s side window trims detached from the window and struck the side mirror. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 79,000.
Mfg Campaign: 11505110
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
Corrective Action:
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
Additional Notes:
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
Mfg Campaign: 11505134
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
Corrective Action:
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
Additional Notes:
Every since I bought this vehicle back in December 2016. I've had major problems that consist of the battery lasting a year an half. In 2018, Ford had it for two weeks due to a major problem that they repaired but never told me what the issue was. Still, to this day, I don't know what they repaired. In 2021, My water pump went out, something is wrong with he fuel injection that may be causing the engine light to be on. Every year since 2016 there's been something going wrong with my Explorer, including the radio panel/cameras monitor. Last year, 2022, I was driving down the highway when my windshield trim panels flew off! I thought it was something from another car until I stopped and realized, my windshield didn't have a cover on the driver side. I'm hoping I didn't caused harm or almost caused harm to any drivers behind me! Nonetheless, since my incident, I have noticed other Explorers missing a windshield cover.
Mfg Campaign: 11505134
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2016 Ford Explorer. The contact stated that on two separate occasions; the windshield trim panels on the passenger’s and driver’s side detached from the vehicle. The contact replaced the parts himself; however, the failure returned less than a year after the initial failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.
Corrective Action:
The contact owns a 2016 Ford Explorer. The contact stated that on two separate occasions; the windshield trim panels on the passenger’s and driver’s side detached from the vehicle. The contact replaced the parts himself; however, the failure returned less than a year after the initial failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.
Additional Notes:
The contact owns a 2016 Ford Explorer. The contact stated that on two separate occasions; the windshield trim panels on the passenger’s and driver’s side detached from the vehicle. The contact replaced the parts himself; however, the failure returned less than a year after the initial failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.
Mfg Campaign: 11505143
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.
Corrective Action:
The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.
Additional Notes:
The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.
Mfg Campaign: 11505215
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.
Corrective Action:
The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.
Additional Notes:
The plastic piece on the drivers' side of the windshield was loose and flapping. Before I could get it looked at and fixed, while driving down the highway one morning I heard a noise and in my rearview mirror saw black plastic shattering all over the road. If I didn't realize quickly what the noise was, I could have reacted and caused myself harm in an accident and if there were cars close to me, or a motorcycle or even worse a pedestrian, they could have been damaged or hurt. The missing piece has not been replaced or inspected so it is still missing. I had noticed the flapping plastic piece a couple weeks prior to the incident, a month tops.
Mfg Campaign: 11505215
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Trim piece on driver-side windshield flew off while driving. To the best of my knowledge it did not hit any surrounding vehicles. There was no warning prior to this happening...I just realized it was missing when I returned to my vehicle after work. I had just heard on the news about window trim pieces flying off Ford Explorers the same day this happened to mine.
Corrective Action:
Trim piece on driver-side windshield flew off while driving. To the best of my knowledge it did not hit any surrounding vehicles. There was no warning prior to this happening...I just realized it was missing when I returned to my vehicle after work. I had just heard on the news about window trim pieces flying off Ford Explorers the same day this happened to mine.
Additional Notes:
Trim piece on driver-side windshield flew off while driving. To the best of my knowledge it did not hit any surrounding vehicles. There was no warning prior to this happening...I just realized it was missing when I returned to my vehicle after work. I had just heard on the news about window trim pieces flying off Ford Explorers the same day this happened to mine.
Mfg Campaign: 11505251
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have had to replaced two separate times my windshield trim pieces that cover the hardware on windshield. Every time I have lost them it has occurred on the highway where I was going a speed of 65-70mph. When I have had a professional reinstall new parts it has cost me almost $350.00 The parts are coming directly from ford nothing aftermarket and they are being reinstalled by a professional. I should not have keep paying for the same parts. All due to the fact they don’t stay adhered to the vehicle properly and they’re the parts coming directly from Ford manufacturer. I know no accidents have been reported but we shouldn’t wait until one happens either. Ford needs to correct this issue and stop costing the consumer so much to replace and deal with same problem.
Corrective Action:
I have had to replaced two separate times my windshield trim pieces that cover the hardware on windshield. Every time I have lost them it has occurred on the highway where I was going a speed of 65-70mph. When I have had a professional reinstall new parts it has cost me almost $350.00 The parts are coming directly from ford nothing aftermarket and they are being reinstalled by a professional. I should not have keep paying for the same parts. All due to the fact they don’t stay adhered to the vehicle properly and they’re the parts coming directly from Ford manufacturer. I know no accidents have been reported but we shouldn’t wait until one happens either. Ford needs to correct this issue and stop costing the consumer so much to replace and deal with same problem.
Additional Notes:
I have had to replaced two separate times my windshield trim pieces that cover the hardware on windshield. Every time I have lost them it has occurred on the highway where I was going a speed of 65-70mph. When I have had a professional reinstall new parts it has cost me almost $350.00 The parts are coming directly from ford nothing aftermarket and they are being reinstalled by a professional. I should not have keep paying for the same parts. All due to the fact they don’t stay adhered to the vehicle properly and they’re the parts coming directly from Ford manufacturer. I know no accidents have been reported but we shouldn’t wait until one happens either. Ford needs to correct this issue and stop costing the consumer so much to replace and deal with same problem.
Mfg Campaign: 11505275
Recall Date: Feb 2, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving 60mph on the highway my windshield molding on the passenger side flew off.
Corrective Action:
While driving 60mph on the highway my windshield molding on the passenger side flew off.
Additional Notes:
While driving 60mph on the highway my windshield molding on the passenger side flew off.
Mfg Campaign: 11504839
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
Our trim around our windshield came off while driving on a highway. Tried to fix it ourselves but trim replacement would not fit on it properly.
Corrective Action:
Our trim around our windshield came off while driving on a highway. Tried to fix it ourselves but trim replacement would not fit on it properly.
Additional Notes:
Our trim around our windshield came off while driving on a highway. Tried to fix it ourselves but trim replacement would not fit on it properly.
Mfg Campaign: 11504870
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
My windshield panel trim came off while i was driving
Corrective Action:
My windshield panel trim came off while i was driving
Additional Notes:
My windshield panel trim came off while i was driving
Mfg Campaign: 11504886
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY:GLASS, SIDE/REAR
Potential Consequences:
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front window detached. The vehicle was taken to the dealer, where the thread was replaced; however, the failure recurred. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Corrective Action:
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front window detached. The vehicle was taken to the dealer, where the thread was replaced; however, the failure recurred. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Additional Notes:
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side front window detached. The vehicle was taken to the dealer, where the thread was replaced; however, the failure recurred. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.
Mfg Campaign: 11504889
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.
Corrective Action:
The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.
Additional Notes:
The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.
Mfg Campaign: 11504898
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.
Corrective Action:
The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.
Additional Notes:
The trim on the passenger side pillar next to the windshield detached and flew off of the vehicle while driving on the highway. The trim piece was not recovered as it is unknown where it landed. There was traffic on the highway behind the vehicle and it could have hit another vehicle or later been run over by another vehicle if it landed on the road. The vehicle was subsequently taken to a Ford dealership to have the missing part replaced.
Mfg Campaign: 11504898
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Potential Consequences:
While driving normal speed on the freeway, the passenger windshield molding flew off. Also, the driver side side window meeting has flown off. Both replaced at my cost. Both of these objects flying off the car could impact or hit other motorists causing damage or potential injusry.
Corrective Action:
While driving normal speed on the freeway, the passenger windshield molding flew off. Also, the driver side side window meeting has flown off. Both replaced at my cost. Both of these objects flying off the car could impact or hit other motorists causing damage or potential injusry.
Additional Notes:
While driving normal speed on the freeway, the passenger windshield molding flew off. Also, the driver side side window meeting has flown off. Both replaced at my cost. Both of these objects flying off the car could impact or hit other motorists causing damage or potential injusry.
Mfg Campaign: 11504912
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The plastic windshield trim on the passenger side of the vehicle broke and flew off while driving down the interstate. The piece was then run over by another vehicle. Luckily it did not hit another vehicle or someone on a motorcycle . When I called the dealership near us they said that they were aware of the problem. The dealer said it has happened to several explorers that the were aware of but there was no recall. They gave me a quote of 400 dollars to replace it. The vehicle has not been repaired and is still being driven. Hopefully the piece that is still remaining does not come off and hit someone. There needs to be a recall to fix this problem.
Corrective Action:
The plastic windshield trim on the passenger side of the vehicle broke and flew off while driving down the interstate. The piece was then run over by another vehicle. Luckily it did not hit another vehicle or someone on a motorcycle . When I called the dealership near us they said that they were aware of the problem. The dealer said it has happened to several explorers that the were aware of but there was no recall. They gave me a quote of 400 dollars to replace it. The vehicle has not been repaired and is still being driven. Hopefully the piece that is still remaining does not come off and hit someone. There needs to be a recall to fix this problem.
Additional Notes:
The plastic windshield trim on the passenger side of the vehicle broke and flew off while driving down the interstate. The piece was then run over by another vehicle. Luckily it did not hit another vehicle or someone on a motorcycle . When I called the dealership near us they said that they were aware of the problem. The dealer said it has happened to several explorers that the were aware of but there was no recall. They gave me a quote of 400 dollars to replace it. The vehicle has not been repaired and is still being driven. Hopefully the piece that is still remaining does not come off and hit someone. There needs to be a recall to fix this problem.
Mfg Campaign: 11504913
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I was driving down the road 50 mph The driver side, plastic piece that goes around.the outside of the windshield blew off.Upon further inspection the passenger side is also loose and ready to fall off. The rubber that goes around the whole windshield is dry rotted and all broke off .
Corrective Action:
I was driving down the road 50 mph The driver side, plastic piece that goes around.the outside of the windshield blew off.Upon further inspection the passenger side is also loose and ready to fall off. The rubber that goes around the whole windshield is dry rotted and all broke off .
Additional Notes:
I was driving down the road 50 mph The driver side, plastic piece that goes around.the outside of the windshield blew off.Upon further inspection the passenger side is also loose and ready to fall off. The rubber that goes around the whole windshield is dry rotted and all broke off .
Mfg Campaign: 11504943
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
Corrective Action:
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
Additional Notes:
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
Mfg Campaign: 11504979
Recall Date: Feb 1, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
Corrective Action:
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
Additional Notes:
The windshield trim panel blew off. It was repaired at Camargo Cadillac where the Explorer was purchased. It blew off on the way home. Camargo replaced the panel again. It blew off 2 days after the second repair. We were reimbursed and it was suggested we go to a Ford dealer. I called Beechmont Ford and I have waited 5 months plus for an appointment for recalls that have not been done. I always felt it was very dangerous when the metal part blew off. In today’s paper I noticed NHTSA is investigating complaints that the windshield panels can fly off of Ford Explorers while traveling at highway speeds.We certainly know this to be true. Please add this to your recalls with instructions on how to correctly fix it. To our knowledge we were never notified about serious issue with the rear suspension toe links either.
Mfg Campaign: 11504979
Recall Date: Feb 1, 2023
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