Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Mfg Campaign: 10908504
Recall Date: Sep 21, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Mfg Campaign: 10908504
Recall Date: Sep 21, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF
Mfg Campaign: 10908504
Recall Date: Sep 21, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING THROUGH A MAJOR CITY ON THE EXPRESSWAY AT RUSH HOUR, THE VEHICLE SUDDENLY LOST POWER. THE DASH ILLUMINATED A WRENCH (POWERTRAIN FAULT) AND CHECK OWNERS MANUAL. WE DECELERATED IN TRAFFIC DOWN TO ABOUT 5 MPH. WE WERE EXTREMELY FORTUNATE THAT NO ONE WAS HURT AS WE TRIED TO MAKE OUR WAY TO THE RIGHT SHOULDER FROM THE LEFT LANE (THERE WAS INADEQUATE SHOULDER ON THE LEFT WHEN THE FAILURE OCCURRED). NO QUESTION IN OUR MIND THAT THIS IS LIFE THREATENING! WE FEEL FORTUNATE WE WERE NEAR AN EXIT, SO WE LIMPED ALONG AT 5 MPH TO A GAS STATION. THE VEHICLE WAS TOWED TO A DEALERSHIP AND NEXT DAY VERIFIED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. THE DEALER CHANGED THIS PART OUT AND WE FORTUNATELY HAVE NOT HAD A RECURRENCE. MILEAGE AT FAILURE WAS 9456. ONE WOULD NOT EXPECT A THROTTLE BODY TO FAIL, ESPECIALLY AT LOW MILEAGE. WE NOW READ THAT MANY 2016 EXPLORERS HAVE THIS DEFECT AND THAT OTHER DRIVERS HAVE EXPERIENCED THE SAME LIFE THREATENING EVENT THAT WE DID.
Corrective Action:
WHILE DRIVING THROUGH A MAJOR CITY ON THE EXPRESSWAY AT RUSH HOUR, THE VEHICLE SUDDENLY LOST POWER. THE DASH ILLUMINATED A WRENCH (POWERTRAIN FAULT) AND CHECK OWNERS MANUAL. WE DECELERATED IN TRAFFIC DOWN TO ABOUT 5 MPH. WE WERE EXTREMELY FORTUNATE THAT NO ONE WAS HURT AS WE TRIED TO MAKE OUR WAY TO THE RIGHT SHOULDER FROM THE LEFT LANE (THERE WAS INADEQUATE SHOULDER ON THE LEFT WHEN THE FAILURE OCCURRED). NO QUESTION IN OUR MIND THAT THIS IS LIFE THREATENING! WE FEEL FORTUNATE WE WERE NEAR AN EXIT, SO WE LIMPED ALONG AT 5 MPH TO A GAS STATION. THE VEHICLE WAS TOWED TO A DEALERSHIP AND NEXT DAY VERIFIED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. THE DEALER CHANGED THIS PART OUT AND WE FORTUNATELY HAVE NOT HAD A RECURRENCE. MILEAGE AT FAILURE WAS 9456. ONE WOULD NOT EXPECT A THROTTLE BODY TO FAIL, ESPECIALLY AT LOW MILEAGE. WE NOW READ THAT MANY 2016 EXPLORERS HAVE THIS DEFECT AND THAT OTHER DRIVERS HAVE EXPERIENCED THE SAME LIFE THREATENING EVENT THAT WE DID.
Additional Notes:
WHILE DRIVING THROUGH A MAJOR CITY ON THE EXPRESSWAY AT RUSH HOUR, THE VEHICLE SUDDENLY LOST POWER. THE DASH ILLUMINATED A WRENCH (POWERTRAIN FAULT) AND CHECK OWNERS MANUAL. WE DECELERATED IN TRAFFIC DOWN TO ABOUT 5 MPH. WE WERE EXTREMELY FORTUNATE THAT NO ONE WAS HURT AS WE TRIED TO MAKE OUR WAY TO THE RIGHT SHOULDER FROM THE LEFT LANE (THERE WAS INADEQUATE SHOULDER ON THE LEFT WHEN THE FAILURE OCCURRED). NO QUESTION IN OUR MIND THAT THIS IS LIFE THREATENING! WE FEEL FORTUNATE WE WERE NEAR AN EXIT, SO WE LIMPED ALONG AT 5 MPH TO A GAS STATION. THE VEHICLE WAS TOWED TO A DEALERSHIP AND NEXT DAY VERIFIED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. THE DEALER CHANGED THIS PART OUT AND WE FORTUNATELY HAVE NOT HAD A RECURRENCE. MILEAGE AT FAILURE WAS 9456. ONE WOULD NOT EXPECT A THROTTLE BODY TO FAIL, ESPECIALLY AT LOW MILEAGE. WE NOW READ THAT MANY 2016 EXPLORERS HAVE THIS DEFECT AND THAT OTHER DRIVERS HAVE EXPERIENCED THE SAME LIFE THREATENING EVENT THAT WE DID.
Mfg Campaign: 10908173
Recall Date: Sep 20, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
MY VEHICLE ENGINE STALLED WHILE I WAS DRIVING, A WRENCH AND AIRBAG ICON DISPLAYED WHICH SAID SEE MANUAL. THE FORD DEALERSHIP TOLD ME TO RESTART THE VEHICLE. WHILE WAITING TO GET IT IN FOR SERVICE, I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE SHUT DOWN AGAIN CAUSING ME TO COAST TO THE MEDIAN. I WAS NEARLY REAR ENDED AS A RESULT.
Corrective Action:
MY VEHICLE ENGINE STALLED WHILE I WAS DRIVING, A WRENCH AND AIRBAG ICON DISPLAYED WHICH SAID SEE MANUAL. THE FORD DEALERSHIP TOLD ME TO RESTART THE VEHICLE. WHILE WAITING TO GET IT IN FOR SERVICE, I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE SHUT DOWN AGAIN CAUSING ME TO COAST TO THE MEDIAN. I WAS NEARLY REAR ENDED AS A RESULT.
Additional Notes:
MY VEHICLE ENGINE STALLED WHILE I WAS DRIVING, A WRENCH AND AIRBAG ICON DISPLAYED WHICH SAID SEE MANUAL. THE FORD DEALERSHIP TOLD ME TO RESTART THE VEHICLE. WHILE WAITING TO GET IT IN FOR SERVICE, I WAS DRIVING ON A BUSY HIGHWAY AND THE VEHICLE SHUT DOWN AGAIN CAUSING ME TO COAST TO THE MEDIAN. I WAS NEARLY REAR ENDED AS A RESULT.
Mfg Campaign: 10908312
Recall Date: Sep 20, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE. THIS IS MY DAILY DRIVER. I HAVE 4 SMALL CHILDREN. I LIVE IN MY CAR. PLEASE RESEARCH THIS AND ISSUE A RECALL. THIS IS NOT SAFE AT ALL. THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70+ MPH. ALSO MY CAR WAS PURCHASED DEC 2015 AND WAS A DEALER TRADE FROM A TX DEALER.
Corrective Action:
THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE. THIS IS MY DAILY DRIVER. I HAVE 4 SMALL CHILDREN. I LIVE IN MY CAR. PLEASE RESEARCH THIS AND ISSUE A RECALL. THIS IS NOT SAFE AT ALL. THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70+ MPH. ALSO MY CAR WAS PURCHASED DEC 2015 AND WAS A DEALER TRADE FROM A TX DEALER.
Additional Notes:
THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE. THIS IS MY DAILY DRIVER. I HAVE 4 SMALL CHILDREN. I LIVE IN MY CAR. PLEASE RESEARCH THIS AND ISSUE A RECALL. THIS IS NOT SAFE AT ALL. THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70+ MPH. ALSO MY CAR WAS PURCHASED DEC 2015 AND WAS A DEALER TRADE FROM A TX DEALER.
Mfg Campaign: 10906364
Recall Date: Sep 14, 2016
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE. THIS IS MY DAILY DRIVER. I HAVE 4 SMALL CHILDREN. I LIVE IN MY CAR. PLEASE RESEARCH THIS AND ISSUE A RECALL. THIS IS NOT SAFE AT ALL. THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70+ MPH. ALSO MY CAR WAS PURCHASED DEC 2015 AND WAS A DEALER TRADE FROM A TX DEALER.
Corrective Action:
THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE. THIS IS MY DAILY DRIVER. I HAVE 4 SMALL CHILDREN. I LIVE IN MY CAR. PLEASE RESEARCH THIS AND ISSUE A RECALL. THIS IS NOT SAFE AT ALL. THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70+ MPH. ALSO MY CAR WAS PURCHASED DEC 2015 AND WAS A DEALER TRADE FROM A TX DEALER.
Additional Notes:
THIS IS THE SECOND TIME THIS HAPPENED TO ME WHILE DRIVING MY 2016 EXPLORER LIMITED. MY CAR HAS EVERY OPTION AVAILABLE. A FEW MONTHS AGO AS I WAS TURNING ONTO THE HIGHWAY A "LANE KEEPING SYS MALFUNCTION" ALERT CAME ACROSS MY DISPLAY AND MY STEERING LOCKED IN PLACE. I COULD NOT TURN MY STEERING WHEEL AT ALL. I HAD A SKETCHY VEHICLE FOR MY FIRST VEHICLE AND KNEW THAT I NEEDED TO PUT THE CAR IN PARK AND TURN IT OFF FOR A FEW SECONDS AND RESTART THE CAR. DOING THIS FREED MY STEERING WHEEL AND I WAS ABLE TO DRIVE TO THE DEALERSHIP. THE DEALERSHIP RAN DIAGNOSTICS AND CAME TO THE CONCLUSION THAT THE SENSITIVITY WAS SET TOO HIGH. FFW MONTHS LATER. 9/13/16 I AM DRIVING BACK AT ABOUT 65 MPH, FROM A DR. APT ON A BUSY ROAD AND THE CAR TELLS ME MY STEERING IS MALFUNCTIONING TO SERVICE MY VEHICLE. MY GAME PLAN WAS TO PULL OVER SAFELY AND RUN A VEHICLE HEALTH REPORT AND CALL THE DEALER. SECONDS LATER I GET THE SAME MESSAGE ALONG WITH LANE KEEPING MALFUNCTION & MY STEERING LOCKED. I HAD TO COME TO A COMPLETE STOP ON THE MIDDLE OF A BUSY HWY WITH A CAR COMING AT MY REAR AND THROW IT IN PARK AND KILL MY ENGINE AND RESTART MY CAR FOR THE STEERING TO UNLOCK. I SPOKE WITH THE SERVICE DEPT. AFTER THEY RAN DIAGNOSTICS AND MY VEHICLE IS "SPITTING OUT CODES LIKE CRAZY" AND WAS TOLD IT MAY BE A MODULE IN MY COMPUTER THAT CONTROLS STEERING & LANE KEEPING SYSTEMS OR MY KEY FOB IS NOT BEING DETECTED BY MY COMPUTER AND IS NOT SENDING AN ALERT AND MY CAR THINKS IT IS BEING STOLEN. CRAZY. DEFINITELY NOT SAFE. THIS IS MY DAILY DRIVER. I HAVE 4 SMALL CHILDREN. I LIVE IN MY CAR. PLEASE RESEARCH THIS AND ISSUE A RECALL. THIS IS NOT SAFE AT ALL. THANKFULLY I WAS NOT ON AN INTERSTATE GOING 70+ MPH. ALSO MY CAR WAS PURCHASED DEC 2015 AND WAS A DEALER TRADE FROM A TX DEALER.
Mfg Campaign: 10906364
Recall Date: Sep 14, 2016
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I HAVE A 2016 FORD EXPLORER ,WHEN I EXCEED 3000 RPM THERE WILL BE STRONG EXHAUST SMELL COMING THROUGH THE A/C VENTILATION SYSTEM,I WENT TO THE DEALERSHIP THREE TIMES THEY DIDN'T FIX IT,I HAVE FOUR KIDS AGES 5 MONTHS TO 12 YEARS.
Corrective Action:
I HAVE A 2016 FORD EXPLORER ,WHEN I EXCEED 3000 RPM THERE WILL BE STRONG EXHAUST SMELL COMING THROUGH THE A/C VENTILATION SYSTEM,I WENT TO THE DEALERSHIP THREE TIMES THEY DIDN'T FIX IT,I HAVE FOUR KIDS AGES 5 MONTHS TO 12 YEARS.
Additional Notes:
I HAVE A 2016 FORD EXPLORER ,WHEN I EXCEED 3000 RPM THERE WILL BE STRONG EXHAUST SMELL COMING THROUGH THE A/C VENTILATION SYSTEM,I WENT TO THE DEALERSHIP THREE TIMES THEY DIDN'T FIX IT,I HAVE FOUR KIDS AGES 5 MONTHS TO 12 YEARS.
Mfg Campaign: 10906761
Recall Date: Sep 14, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10906148
Recall Date: Sep 13, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.
Mfg Campaign: 10906148
Recall Date: Sep 13, 2016
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEATH. THE VEHICLE WAS PARKED. THIS HAPPENED ON SEVERAL OCCASIONS AND CLOSED ON ME, MY SON AND MY DOG. THIS IS THE 4TH MAJOR PROBLEM WITH THIS BRAND NEW CAR!
Corrective Action:
THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEATH. THE VEHICLE WAS PARKED. THIS HAPPENED ON SEVERAL OCCASIONS AND CLOSED ON ME, MY SON AND MY DOG. THIS IS THE 4TH MAJOR PROBLEM WITH THIS BRAND NEW CAR!
Additional Notes:
THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEATH. THE VEHICLE WAS PARKED. THIS HAPPENED ON SEVERAL OCCASIONS AND CLOSED ON ME, MY SON AND MY DOG. THIS IS THE 4TH MAJOR PROBLEM WITH THIS BRAND NEW CAR!
Mfg Campaign: 10905607
Recall Date: Sep 11, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2016 FORD EXPLORER SPORT - FULLY LOADED 3.5L ECO BOOST. WITHIN WEEKS OF BUYING WE NOTICED AN EXHAUST/SULFUR SMELL IN CABIN WHEN CLIMATE CONTROL ON AND FRONT + REAR AIR GOING WITH RECIRCULATE ON AS WELL. IT STARTED WHILE ACCELERATING/PASSING GEAR ON HILLS/GRADES BUT NOW DOES IT ALL THE TIME...EVEN WHEN STOPPED AT A RED LIGHT! WE HAVE TAKEN IT TO DEALER FOUR TIMES WHILE THEY HAVE HAD MY EXPLORER FOR OVER 50 DAYS TOTAL. DEALER WILL NOT ACKNOWLEDGE SMELL EVEN THOUGH WE HAVE TAKEN MULTIPLE TEST DRIVES WITH PORTABLE CARBON MONOXIDE READER SHOWING EXTREMELY HIGH LEVELS WITH SMELL PRESENT & RECORDING THE INCIDENTS AT THE SAME TIME (FORD TECH IN VEHICLE WITH US WITNESSING THE CO READER LEVELS). CORPORATE FORD ENGINEERS ARE DENYING AND DOWNPLAYING ODOR & CO READINGS. WE HAVE BEEN DEALING WITH THIS FOR OVER FOUR MONTHS - FORD HAS YET TO PROVIDE A LOANER BUT THEY WANT ME TO PICK UP MY CAR WHEN IT'S NOT REPAIRED BUT THEY DEEM "SAFE". QUITE A LIABILITY DON'T YOU THINK? WE ARE "EXTREME COMMUTERS" SO WE ARE IN OUR EXPLORER AT LEAST 15 HOURS A WEEK AND NOW EXPERIENCE MIGRAINES, DROWSINESS, BEING NAUSEOUS, AND MY WIFE IS CURRENTLY BEING TESTED FOR CANCER. PLEASE INCLUDE THE 2016 EXPLORER MODELS WITH YOUR INVESTIGATION SO MY FAMILY AND I CAN BE HEALTHY + SAFE WHILE DRIVING. WE IMPLORE THE NHTSA TO HELP US AND OTHERS WITH FAMILIES THAT FORD IS WILLFULLY EXPOSING CO POISON TO AND THEY ARE NOT ACTING TO REMEDY THIS SITUATION ON THEIR OWN WITH YOUR INTERVENTION. I INVITE FORD CEO'S ALONG WITH THEIR FAMILIES TO DRIVE MY CAR THAT THEY CLAIM IS 'SAFE' FOR A MONTH TO SEE HOW THEY FEEL BEING UNPROTECTED AND LAID BARE TO THEIR OWN CONTAMINANTS.
Corrective Action:
2016 FORD EXPLORER SPORT - FULLY LOADED 3.5L ECO BOOST. WITHIN WEEKS OF BUYING WE NOTICED AN EXHAUST/SULFUR SMELL IN CABIN WHEN CLIMATE CONTROL ON AND FRONT + REAR AIR GOING WITH RECIRCULATE ON AS WELL. IT STARTED WHILE ACCELERATING/PASSING GEAR ON HILLS/GRADES BUT NOW DOES IT ALL THE TIME...EVEN WHEN STOPPED AT A RED LIGHT! WE HAVE TAKEN IT TO DEALER FOUR TIMES WHILE THEY HAVE HAD MY EXPLORER FOR OVER 50 DAYS TOTAL. DEALER WILL NOT ACKNOWLEDGE SMELL EVEN THOUGH WE HAVE TAKEN MULTIPLE TEST DRIVES WITH PORTABLE CARBON MONOXIDE READER SHOWING EXTREMELY HIGH LEVELS WITH SMELL PRESENT & RECORDING THE INCIDENTS AT THE SAME TIME (FORD TECH IN VEHICLE WITH US WITNESSING THE CO READER LEVELS). CORPORATE FORD ENGINEERS ARE DENYING AND DOWNPLAYING ODOR & CO READINGS. WE HAVE BEEN DEALING WITH THIS FOR OVER FOUR MONTHS - FORD HAS YET TO PROVIDE A LOANER BUT THEY WANT ME TO PICK UP MY CAR WHEN IT'S NOT REPAIRED BUT THEY DEEM "SAFE". QUITE A LIABILITY DON'T YOU THINK? WE ARE "EXTREME COMMUTERS" SO WE ARE IN OUR EXPLORER AT LEAST 15 HOURS A WEEK AND NOW EXPERIENCE MIGRAINES, DROWSINESS, BEING NAUSEOUS, AND MY WIFE IS CURRENTLY BEING TESTED FOR CANCER. PLEASE INCLUDE THE 2016 EXPLORER MODELS WITH YOUR INVESTIGATION SO MY FAMILY AND I CAN BE HEALTHY + SAFE WHILE DRIVING. WE IMPLORE THE NHTSA TO HELP US AND OTHERS WITH FAMILIES THAT FORD IS WILLFULLY EXPOSING CO POISON TO AND THEY ARE NOT ACTING TO REMEDY THIS SITUATION ON THEIR OWN WITH YOUR INTERVENTION. I INVITE FORD CEO'S ALONG WITH THEIR FAMILIES TO DRIVE MY CAR THAT THEY CLAIM IS 'SAFE' FOR A MONTH TO SEE HOW THEY FEEL BEING UNPROTECTED AND LAID BARE TO THEIR OWN CONTAMINANTS.
Additional Notes:
2016 FORD EXPLORER SPORT - FULLY LOADED 3.5L ECO BOOST. WITHIN WEEKS OF BUYING WE NOTICED AN EXHAUST/SULFUR SMELL IN CABIN WHEN CLIMATE CONTROL ON AND FRONT + REAR AIR GOING WITH RECIRCULATE ON AS WELL. IT STARTED WHILE ACCELERATING/PASSING GEAR ON HILLS/GRADES BUT NOW DOES IT ALL THE TIME...EVEN WHEN STOPPED AT A RED LIGHT! WE HAVE TAKEN IT TO DEALER FOUR TIMES WHILE THEY HAVE HAD MY EXPLORER FOR OVER 50 DAYS TOTAL. DEALER WILL NOT ACKNOWLEDGE SMELL EVEN THOUGH WE HAVE TAKEN MULTIPLE TEST DRIVES WITH PORTABLE CARBON MONOXIDE READER SHOWING EXTREMELY HIGH LEVELS WITH SMELL PRESENT & RECORDING THE INCIDENTS AT THE SAME TIME (FORD TECH IN VEHICLE WITH US WITNESSING THE CO READER LEVELS). CORPORATE FORD ENGINEERS ARE DENYING AND DOWNPLAYING ODOR & CO READINGS. WE HAVE BEEN DEALING WITH THIS FOR OVER FOUR MONTHS - FORD HAS YET TO PROVIDE A LOANER BUT THEY WANT ME TO PICK UP MY CAR WHEN IT'S NOT REPAIRED BUT THEY DEEM "SAFE". QUITE A LIABILITY DON'T YOU THINK? WE ARE "EXTREME COMMUTERS" SO WE ARE IN OUR EXPLORER AT LEAST 15 HOURS A WEEK AND NOW EXPERIENCE MIGRAINES, DROWSINESS, BEING NAUSEOUS, AND MY WIFE IS CURRENTLY BEING TESTED FOR CANCER. PLEASE INCLUDE THE 2016 EXPLORER MODELS WITH YOUR INVESTIGATION SO MY FAMILY AND I CAN BE HEALTHY + SAFE WHILE DRIVING. WE IMPLORE THE NHTSA TO HELP US AND OTHERS WITH FAMILIES THAT FORD IS WILLFULLY EXPOSING CO POISON TO AND THEY ARE NOT ACTING TO REMEDY THIS SITUATION ON THEIR OWN WITH YOUR INTERVENTION. I INVITE FORD CEO'S ALONG WITH THEIR FAMILIES TO DRIVE MY CAR THAT THEY CLAIM IS 'SAFE' FOR A MONTH TO SEE HOW THEY FEEL BEING UNPROTECTED AND LAID BARE TO THEIR OWN CONTAMINANTS.
Mfg Campaign: 10905147
Recall Date: Sep 9, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED SUDDENLY DECELERATED TO 45 MPH AND THE WRENCH SENSOR INDICATOR ILLUMINATED. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED SUDDENLY DECELERATED TO 45 MPH AND THE WRENCH SENSOR INDICATOR ILLUMINATED. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED SUDDENLY DECELERATED TO 45 MPH AND THE WRENCH SENSOR INDICATOR ILLUMINATED. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,700.
Mfg Campaign: 10904307
Recall Date: Sep 7, 2016
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN ACCELERATING UP A HILL OR PASSING A VEHICLE OR ENTERING A FREEWAY AND THEN LEVELING OFF TO A NORMAL SPEED YOU GET FUMES IN THE CABIN THROUGH THE VENTILATION SYSTEM. SOMETIMES THESE FUMES BURN YOUR EYES, NOSE AND AFFECT YOUR BREATHING. WE HAVE HAD OUR VEHICLE TO DEALERSHIP AND BEEN IN CONTACT WITH A FORD CUSTOMER SERVICE REP ABOUT SIX TIMES WITH NO FIX.
Corrective Action:
WHEN ACCELERATING UP A HILL OR PASSING A VEHICLE OR ENTERING A FREEWAY AND THEN LEVELING OFF TO A NORMAL SPEED YOU GET FUMES IN THE CABIN THROUGH THE VENTILATION SYSTEM. SOMETIMES THESE FUMES BURN YOUR EYES, NOSE AND AFFECT YOUR BREATHING. WE HAVE HAD OUR VEHICLE TO DEALERSHIP AND BEEN IN CONTACT WITH A FORD CUSTOMER SERVICE REP ABOUT SIX TIMES WITH NO FIX.
Additional Notes:
WHEN ACCELERATING UP A HILL OR PASSING A VEHICLE OR ENTERING A FREEWAY AND THEN LEVELING OFF TO A NORMAL SPEED YOU GET FUMES IN THE CABIN THROUGH THE VENTILATION SYSTEM. SOMETIMES THESE FUMES BURN YOUR EYES, NOSE AND AFFECT YOUR BREATHING. WE HAVE HAD OUR VEHICLE TO DEALERSHIP AND BEEN IN CONTACT WITH A FORD CUSTOMER SERVICE REP ABOUT SIX TIMES WITH NO FIX.
Mfg Campaign: 10903589
Recall Date: Sep 4, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS ON A TRIP AWAY FROM HOME, COMING DOWN A 2 LANE COUNTRY ROAD AND MY 2016 EXPLORER JUST BEGAN TO SLOW DOWN. I HIT THE GAS, BUT NO REPOSNE FROM THE VECHILE. I COULD ONLY THROW ON MY FLASHERS AND CRINGE AS THE CARS PILED UP BEHIND ME, HOPING NO ONE WOULD HIT ME. WE COASTED AT LEAST HALF A MILE BEFORE FINDING A PLACE TO SAFLEY EXIT THE ROAD. I CALLED ROADSIDE ASSISTANCE AND THEY WOUD NOT AUTHORIZE PAYMENT TO TOW MY VECHILE BACK HOME, AND I HAD TO WAIT 45 MINUTES FOR ASSISTANCE TO ARRIVE. I AM SO DISAPPOINTED AND SADDENED TO THINK WHAT MAY HAVE HAPPENED IF I HAD CHOOSE TO TAKE THE HIGHWAY INSTEAD. I COULD ONLY CLUTCH THE STEERING WHEEL AS I WATCHED MY SPEEDOMETER DROP FROM 58 TO 20 SOMETHING IN A MATTER OF MINUTES. I HAD CHILDREN SITTING IN THE 3RD ROW AND WAS CONCERNED THAT SOMEONE WOULD RUN INTO ME DUE TO MY SUDDEN DECLINE IN SPEED. I CANNOT BELIEVE THAT I WAS NOT NOTIFIED THAT THIS COULD HAPPEN. WHY ISN'T THIS A RECALL? I MADE IT SAFELY, BUT NO ONE SHOULD HAVE TO SUFER INJURY OR LOSS BEFORE FORD TAKES THIS SERIOUSLY.
Corrective Action:
I WAS ON A TRIP AWAY FROM HOME, COMING DOWN A 2 LANE COUNTRY ROAD AND MY 2016 EXPLORER JUST BEGAN TO SLOW DOWN. I HIT THE GAS, BUT NO REPOSNE FROM THE VECHILE. I COULD ONLY THROW ON MY FLASHERS AND CRINGE AS THE CARS PILED UP BEHIND ME, HOPING NO ONE WOULD HIT ME. WE COASTED AT LEAST HALF A MILE BEFORE FINDING A PLACE TO SAFLEY EXIT THE ROAD. I CALLED ROADSIDE ASSISTANCE AND THEY WOUD NOT AUTHORIZE PAYMENT TO TOW MY VECHILE BACK HOME, AND I HAD TO WAIT 45 MINUTES FOR ASSISTANCE TO ARRIVE. I AM SO DISAPPOINTED AND SADDENED TO THINK WHAT MAY HAVE HAPPENED IF I HAD CHOOSE TO TAKE THE HIGHWAY INSTEAD. I COULD ONLY CLUTCH THE STEERING WHEEL AS I WATCHED MY SPEEDOMETER DROP FROM 58 TO 20 SOMETHING IN A MATTER OF MINUTES. I HAD CHILDREN SITTING IN THE 3RD ROW AND WAS CONCERNED THAT SOMEONE WOULD RUN INTO ME DUE TO MY SUDDEN DECLINE IN SPEED. I CANNOT BELIEVE THAT I WAS NOT NOTIFIED THAT THIS COULD HAPPEN. WHY ISN'T THIS A RECALL? I MADE IT SAFELY, BUT NO ONE SHOULD HAVE TO SUFER INJURY OR LOSS BEFORE FORD TAKES THIS SERIOUSLY.
Additional Notes:
I WAS ON A TRIP AWAY FROM HOME, COMING DOWN A 2 LANE COUNTRY ROAD AND MY 2016 EXPLORER JUST BEGAN TO SLOW DOWN. I HIT THE GAS, BUT NO REPOSNE FROM THE VECHILE. I COULD ONLY THROW ON MY FLASHERS AND CRINGE AS THE CARS PILED UP BEHIND ME, HOPING NO ONE WOULD HIT ME. WE COASTED AT LEAST HALF A MILE BEFORE FINDING A PLACE TO SAFLEY EXIT THE ROAD. I CALLED ROADSIDE ASSISTANCE AND THEY WOUD NOT AUTHORIZE PAYMENT TO TOW MY VECHILE BACK HOME, AND I HAD TO WAIT 45 MINUTES FOR ASSISTANCE TO ARRIVE. I AM SO DISAPPOINTED AND SADDENED TO THINK WHAT MAY HAVE HAPPENED IF I HAD CHOOSE TO TAKE THE HIGHWAY INSTEAD. I COULD ONLY CLUTCH THE STEERING WHEEL AS I WATCHED MY SPEEDOMETER DROP FROM 58 TO 20 SOMETHING IN A MATTER OF MINUTES. I HAD CHILDREN SITTING IN THE 3RD ROW AND WAS CONCERNED THAT SOMEONE WOULD RUN INTO ME DUE TO MY SUDDEN DECLINE IN SPEED. I CANNOT BELIEVE THAT I WAS NOT NOTIFIED THAT THIS COULD HAPPEN. WHY ISN'T THIS A RECALL? I MADE IT SAFELY, BUT NO ONE SHOULD HAVE TO SUFER INJURY OR LOSS BEFORE FORD TAKES THIS SERIOUSLY.
Mfg Campaign: 10899476
Recall Date: Aug 30, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I PREVIOUSLY OWNED AND 2013 FORD EXPLORER XLT AND TOOK IT 3 TIMES T DEALERSHIP FOR HAVING IT CHECK FOR FUMES COMING INTO THE CABIN WHEN SUDDENLY ACCELERATING THE VEHICLE. THE ISSUE WAS NEVER CORRECTED. I PURCHASED AND 2016 XLT HOPING TO HAVE THIS ISSUE NOT LONGER BOTHERING, SADLY I AM EXPERIENCING THE SAME ISSUE WITH MY NEW EXPLORER. I DISCUSSED THIS WITH THE DEALER'S MANAGER AND HE HAD NOT A SOLUTION FOR MY ISSUE.
Corrective Action:
I PREVIOUSLY OWNED AND 2013 FORD EXPLORER XLT AND TOOK IT 3 TIMES T DEALERSHIP FOR HAVING IT CHECK FOR FUMES COMING INTO THE CABIN WHEN SUDDENLY ACCELERATING THE VEHICLE. THE ISSUE WAS NEVER CORRECTED. I PURCHASED AND 2016 XLT HOPING TO HAVE THIS ISSUE NOT LONGER BOTHERING, SADLY I AM EXPERIENCING THE SAME ISSUE WITH MY NEW EXPLORER. I DISCUSSED THIS WITH THE DEALER'S MANAGER AND HE HAD NOT A SOLUTION FOR MY ISSUE.
Additional Notes:
I PREVIOUSLY OWNED AND 2013 FORD EXPLORER XLT AND TOOK IT 3 TIMES T DEALERSHIP FOR HAVING IT CHECK FOR FUMES COMING INTO THE CABIN WHEN SUDDENLY ACCELERATING THE VEHICLE. THE ISSUE WAS NEVER CORRECTED. I PURCHASED AND 2016 XLT HOPING TO HAVE THIS ISSUE NOT LONGER BOTHERING, SADLY I AM EXPERIENCING THE SAME ISSUE WITH MY NEW EXPLORER. I DISCUSSED THIS WITH THE DEALER'S MANAGER AND HE HAD NOT A SOLUTION FOR MY ISSUE.
Mfg Campaign: 10899119
Recall Date: Aug 29, 2016
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE LOST POWER IN THE CITY GOING ABOUT 35MPH, HAD TO COAST TO SIDE OF THE ROAD, BAD THROTTLE BODY...... 6600 MILES ON THE CAR SERVICE LIGHT CAME ON ZERO THROTTLE RESPONSE.
Corrective Action:
VEHICLE LOST POWER IN THE CITY GOING ABOUT 35MPH, HAD TO COAST TO SIDE OF THE ROAD, BAD THROTTLE BODY...... 6600 MILES ON THE CAR SERVICE LIGHT CAME ON ZERO THROTTLE RESPONSE.
Additional Notes:
VEHICLE LOST POWER IN THE CITY GOING ABOUT 35MPH, HAD TO COAST TO SIDE OF THE ROAD, BAD THROTTLE BODY...... 6600 MILES ON THE CAR SERVICE LIGHT CAME ON ZERO THROTTLE RESPONSE.
Mfg Campaign: 10899222
Recall Date: Aug 29, 2016
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Corrective Action:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Additional Notes:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Mfg Campaign: 10899006
Recall Date: Aug 26, 2016
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Corrective Action:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Additional Notes:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Mfg Campaign: 10899006
Recall Date: Aug 26, 2016
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Corrective Action:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Additional Notes:
WHILE DRIVING BELOW 30 MPH ATTEMPTED TO ACCELERATE AND FELT A JOLT,ENGINE CUT OFF,"WRENCH" LIGHT AND AIR BAG LIGHT CAME ON (LAST ONE PROBABLY WHEN THE ENGINE SHUT OFF).HAD TO COAST TO THE SIDE,RE-STARTED ENGINE AND IT STARTED SHAKING,RPMS KEPT GOING UP AND DOWN BETWEEN 1-2000.TURNED OFF AND WAITED A FEW MINUTES.STARTED ENGINE AGAIN AND IT WAS RUNNING NORMAL EXCEPT CHECK ENGINE WAS ON.WENT TO LOCAL FORD DEALER (WE WERE ON VACATION) WHO COULDN'T TAKE US IN FOR AT LEAST 6 HRS AND WANTED US TO PAY FOR DIAGNOSTIC (NEW CAR,JUST HAD FIRST OIL CHANGE).WENT TO AUTO ZONE AND THEY READ CODE P2112 -THROTTLE BODY FAILURE AND ARMED WITH THAT SCHEDULED SERVICE AT MY LOCAL DEALER.ON THE WAY BACK ISSUE REPEATED ITSELF TWO MORE TIMES.ALL ON LOWER SPEEDS (CITY DRIVING).CURRENT MILES 6200.
Mfg Campaign: 10899006
Recall Date: Aug 26, 2016
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