Complaints & Recalls
Official Safety Recalls - Important!
23 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S63
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S40
Recall Date: Nov 29, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C11
Recall Date: Jun 28, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S14
Recall Date: Mar 31, 2016
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15S26
Recall Date: Sep 28, 2015
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15C07
Recall Date: Jul 24, 2015
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ODOR OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ODOR OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ODOR OF EXHAUST FUMES INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
Mfg Campaign: 10971617
Recall Date: Apr 10, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING AND RPMS ARE ABOVE 3000. IT IS WORSE IN THE BACK OF THE VEHICLE. ONE FORD DEALERSHIP HAS ALREADY TOLD ME THEY CANT FIX THE PROBLEM AFTER MULTIPLE ATTEMPTS. FORD MOTOR COMPANY HAS NOW TOLD ME I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND SEE IF THEY CAN FIX THE ISSUE. THE ISSUE FIRST APPEARED AFTER THE VEHICLE HAD ABOUT 13-15K MILES AND IS STILL AN ONGOING ISSUE AT 20K MILES.
Corrective Action:
EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING AND RPMS ARE ABOVE 3000. IT IS WORSE IN THE BACK OF THE VEHICLE. ONE FORD DEALERSHIP HAS ALREADY TOLD ME THEY CANT FIX THE PROBLEM AFTER MULTIPLE ATTEMPTS. FORD MOTOR COMPANY HAS NOW TOLD ME I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND SEE IF THEY CAN FIX THE ISSUE. THE ISSUE FIRST APPEARED AFTER THE VEHICLE HAD ABOUT 13-15K MILES AND IS STILL AN ONGOING ISSUE AT 20K MILES.
Additional Notes:
EXHAUST FUMES FILL THE CABIN WHEN ACCELERATING AND RPMS ARE ABOVE 3000. IT IS WORSE IN THE BACK OF THE VEHICLE. ONE FORD DEALERSHIP HAS ALREADY TOLD ME THEY CANT FIX THE PROBLEM AFTER MULTIPLE ATTEMPTS. FORD MOTOR COMPANY HAS NOW TOLD ME I NEED TO TAKE IT TO ANOTHER DEALERSHIP AND SEE IF THEY CAN FIX THE ISSUE. THE ISSUE FIRST APPEARED AFTER THE VEHICLE HAD ABOUT 13-15K MILES AND IS STILL AN ONGOING ISSUE AT 20K MILES.
Mfg Campaign: 10971189
Recall Date: Apr 7, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AUTO HATCH CLOSES WITHOUT WARNING WHEN LOAD THE REAR OF CAR TRAPPING PERSON BETWEEN DOOR AND CAR. DOOR DOES NOT REVERSE TO OPEN.
Corrective Action:
AUTO HATCH CLOSES WITHOUT WARNING WHEN LOAD THE REAR OF CAR TRAPPING PERSON BETWEEN DOOR AND CAR. DOOR DOES NOT REVERSE TO OPEN.
Additional Notes:
AUTO HATCH CLOSES WITHOUT WARNING WHEN LOAD THE REAR OF CAR TRAPPING PERSON BETWEEN DOOR AND CAR. DOOR DOES NOT REVERSE TO OPEN.
Mfg Campaign: 10969905
Recall Date: Apr 1, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN STATIONARY THE AUTO HATCH FEATURE OPENS BY ITSELF WHEN WALKING BY ADJACENT TO THE VEHICLE OR PULLING ON THE DRIVER'S DOOR HANDLE TO UNLOCK THE CAR.
Corrective Action:
WHEN STATIONARY THE AUTO HATCH FEATURE OPENS BY ITSELF WHEN WALKING BY ADJACENT TO THE VEHICLE OR PULLING ON THE DRIVER'S DOOR HANDLE TO UNLOCK THE CAR.
Additional Notes:
WHEN STATIONARY THE AUTO HATCH FEATURE OPENS BY ITSELF WHEN WALKING BY ADJACENT TO THE VEHICLE OR PULLING ON THE DRIVER'S DOOR HANDLE TO UNLOCK THE CAR.
Mfg Campaign: 10969903
Recall Date: Apr 1, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN COLD STARTING CAR IN GARAGE, PANORAMIC MOON ROOF OPENED BY ITSELF.
Corrective Action:
WHEN COLD STARTING CAR IN GARAGE, PANORAMIC MOON ROOF OPENED BY ITSELF.
Additional Notes:
WHEN COLD STARTING CAR IN GARAGE, PANORAMIC MOON ROOF OPENED BY ITSELF.
Mfg Campaign: 10969907
Recall Date: Apr 1, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN.
Corrective Action:
ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN.
Additional Notes:
ALL FRONT PARKING ASSIST RED LIGHTS AND ALARM CAME ON WHILE STOPPED THREE FEET BEHIND ANOTHER VEHICLE AT A TRAFFIC LIGHT. WHEN I TOOK MY FOOT OFF THE BRAKE AND ACCELERATED THE LIGHTS AND ALARM STOPPED. IT HAS NEVER HAPPENED, AGAIN.
Mfg Campaign: 10969910
Recall Date: Apr 1, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE IS AN EXHAUST SMELL THAT COMES INTO THE VEHICLE SOMETIMES. I HAVE 2 CHILDREN AND DO NOT WANT THEM GETTING SICK FROM IT. IT STARTED WHEN I BOUGHT THE VEHICLE NEW. I EMAILED THE SALESMAN AND HE SAID ITS PROBABLY JUST THE MOTOR BECAUSE IT WAS A NEW VEHICLE AND ONCE I GOT MORE MILE ON IT THE SMELL WOULD FADE. IT DID GET BETTER BUT IT STILL DOES IT.
Corrective Action:
THERE IS AN EXHAUST SMELL THAT COMES INTO THE VEHICLE SOMETIMES. I HAVE 2 CHILDREN AND DO NOT WANT THEM GETTING SICK FROM IT. IT STARTED WHEN I BOUGHT THE VEHICLE NEW. I EMAILED THE SALESMAN AND HE SAID ITS PROBABLY JUST THE MOTOR BECAUSE IT WAS A NEW VEHICLE AND ONCE I GOT MORE MILE ON IT THE SMELL WOULD FADE. IT DID GET BETTER BUT IT STILL DOES IT.
Additional Notes:
THERE IS AN EXHAUST SMELL THAT COMES INTO THE VEHICLE SOMETIMES. I HAVE 2 CHILDREN AND DO NOT WANT THEM GETTING SICK FROM IT. IT STARTED WHEN I BOUGHT THE VEHICLE NEW. I EMAILED THE SALESMAN AND HE SAID ITS PROBABLY JUST THE MOTOR BECAUSE IT WAS A NEW VEHICLE AND ONCE I GOT MORE MILE ON IT THE SMELL WOULD FADE. IT DID GET BETTER BUT IT STILL DOES IT.
Mfg Campaign: 10969528
Recall Date: Mar 30, 2017
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
HANKOOK VENTUS S1 NOBLE 2 255/50R20 105H TIRES. AT 20,000 NOTICED RUBBER PIECES OF TREAD PEELING AWAY AND CHIPPING FROM ALL FOUR CLEARLY DEFECTIVE TIRES. THIS DEFECT APPEARS SIMILAR TO TREAD BEING SLICED BY RAZOR BLADES ALL OVER THE TIRES. DEALER ACKNOWLEDGES DEFECTIVE TIRES, BUT REFUSES TO HONOR FORDS WARRANTY TO PRORATE REPLACEMENT AT LESS 60 PERCENT, AND IS ONLY WILLING TO REPLACE WITH SAME BRAND OF TIRE AT 20 PERCENT DISCOUNT OFF $242.00 WHICH IS CLEARLY OVERCHARGING AS I CAN FIND THESE TIRES FOR $97 RETAIL.. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED IN LIKE MANNER AS HANKOOKS OTHER 47000 TIRES WHICH WERE RECALLED. I HAVE SEEN OTHER REPORTS ON THE SAME TIRES ON FORD EXPLORERS. SOMETHING MUST BE DONE BEFORE PEOPLE ARE INJURED BY THE MALFUNCTION OF THESE TIRES, OR WORSE. FORD SHOULD BE FORCED TO RECALL THESE TIRES.
Corrective Action:
HANKOOK VENTUS S1 NOBLE 2 255/50R20 105H TIRES. AT 20,000 NOTICED RUBBER PIECES OF TREAD PEELING AWAY AND CHIPPING FROM ALL FOUR CLEARLY DEFECTIVE TIRES. THIS DEFECT APPEARS SIMILAR TO TREAD BEING SLICED BY RAZOR BLADES ALL OVER THE TIRES. DEALER ACKNOWLEDGES DEFECTIVE TIRES, BUT REFUSES TO HONOR FORDS WARRANTY TO PRORATE REPLACEMENT AT LESS 60 PERCENT, AND IS ONLY WILLING TO REPLACE WITH SAME BRAND OF TIRE AT 20 PERCENT DISCOUNT OFF $242.00 WHICH IS CLEARLY OVERCHARGING AS I CAN FIND THESE TIRES FOR $97 RETAIL.. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED IN LIKE MANNER AS HANKOOKS OTHER 47000 TIRES WHICH WERE RECALLED. I HAVE SEEN OTHER REPORTS ON THE SAME TIRES ON FORD EXPLORERS. SOMETHING MUST BE DONE BEFORE PEOPLE ARE INJURED BY THE MALFUNCTION OF THESE TIRES, OR WORSE. FORD SHOULD BE FORCED TO RECALL THESE TIRES.
Additional Notes:
HANKOOK VENTUS S1 NOBLE 2 255/50R20 105H TIRES. AT 20,000 NOTICED RUBBER PIECES OF TREAD PEELING AWAY AND CHIPPING FROM ALL FOUR CLEARLY DEFECTIVE TIRES. THIS DEFECT APPEARS SIMILAR TO TREAD BEING SLICED BY RAZOR BLADES ALL OVER THE TIRES. DEALER ACKNOWLEDGES DEFECTIVE TIRES, BUT REFUSES TO HONOR FORDS WARRANTY TO PRORATE REPLACEMENT AT LESS 60 PERCENT, AND IS ONLY WILLING TO REPLACE WITH SAME BRAND OF TIRE AT 20 PERCENT DISCOUNT OFF $242.00 WHICH IS CLEARLY OVERCHARGING AS I CAN FIND THESE TIRES FOR $97 RETAIL.. THESE TIRES ARE DANGEROUS AND SHOULD BE RECALLED IN LIKE MANNER AS HANKOOKS OTHER 47000 TIRES WHICH WERE RECALLED. I HAVE SEEN OTHER REPORTS ON THE SAME TIRES ON FORD EXPLORERS. SOMETHING MUST BE DONE BEFORE PEOPLE ARE INJURED BY THE MALFUNCTION OF THESE TIRES, OR WORSE. FORD SHOULD BE FORCED TO RECALL THESE TIRES.
Mfg Campaign: 10969602
Recall Date: Mar 30, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
ENGINE COOLANT OVERHEATING - ABOUT 30 DAYS AGO, MY CAR BEGAN OVERHEATING AND IT WAS DISCOVERED THAT I WAS OUT OF ENGINE COOLANT. REFILLED AND LET IT SIT FOR A FEW DAYS AND NO 30 DAYS LATER MY CAR IS DOING THE SAME THING. PLACE SERVICE CALL AND IT WAS DETERMINED THAT I NEEDED A NEW WATER PUMP. 1 YEAR OLD CAR AND ALREADY HAD TO HAVE THE OIL SENDING UNIT REPLACED AND NOW A NEW WATER PUMP.
Corrective Action:
ENGINE COOLANT OVERHEATING - ABOUT 30 DAYS AGO, MY CAR BEGAN OVERHEATING AND IT WAS DISCOVERED THAT I WAS OUT OF ENGINE COOLANT. REFILLED AND LET IT SIT FOR A FEW DAYS AND NO 30 DAYS LATER MY CAR IS DOING THE SAME THING. PLACE SERVICE CALL AND IT WAS DETERMINED THAT I NEEDED A NEW WATER PUMP. 1 YEAR OLD CAR AND ALREADY HAD TO HAVE THE OIL SENDING UNIT REPLACED AND NOW A NEW WATER PUMP.
Additional Notes:
ENGINE COOLANT OVERHEATING - ABOUT 30 DAYS AGO, MY CAR BEGAN OVERHEATING AND IT WAS DISCOVERED THAT I WAS OUT OF ENGINE COOLANT. REFILLED AND LET IT SIT FOR A FEW DAYS AND NO 30 DAYS LATER MY CAR IS DOING THE SAME THING. PLACE SERVICE CALL AND IT WAS DETERMINED THAT I NEEDED A NEW WATER PUMP. 1 YEAR OLD CAR AND ALREADY HAD TO HAVE THE OIL SENDING UNIT REPLACED AND NOW A NEW WATER PUMP.
Mfg Campaign: 10968975
Recall Date: Mar 28, 2017
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT NOTICED A ROTTEN EGG ODOR WITHOUT WARNING. THE MANUFACTURER ADVISED NOT TO TOUCH THE FAILURE DUE TO A LACK OF REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NEITHER DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT NOTICED A ROTTEN EGG ODOR WITHOUT WARNING. THE MANUFACTURER ADVISED NOT TO TOUCH THE FAILURE DUE TO A LACK OF REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NEITHER DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT NOTICED A ROTTEN EGG ODOR WITHOUT WARNING. THE MANUFACTURER ADVISED NOT TO TOUCH THE FAILURE DUE TO A LACK OF REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NEITHER DIAGNOSED NOR REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 500.
Mfg Campaign: 10969079
Recall Date: Mar 28, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING CARBON DIOXIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT FAMILIAR WITH THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN INVESTIGATION REGARDING THE FAILURE; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING CARBON DIOXIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT FAMILIAR WITH THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN INVESTIGATION REGARDING THE FAILURE; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHENEVER THE AIR CONDITIONING RECIRCULATING OPTION WAS ACTIVATED, THE VEHICLE BEGAN TO FILL UP WITH CARBON DIOXIDE. THE CONTACT PURCHASED A CARBON DIOXIDE MONITOR THAT INDICATED THAT THE AIR CONDITIONING WAS RELEASING CARBON DIOXIDE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS NOT FAMILIAR WITH THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS AN INVESTIGATION REGARDING THE FAILURE; HOWEVER, A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Mfg Campaign: 10968352
Recall Date: Mar 24, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST LEAKS WHICH CONTAINS CARBON MONOXIDE, LEAKING INTO THE CABIN OF FORD EXPLORERS, LIKELY THROUGH UNSEALED SEAMS IN THE REAR OF THE SUV.
Corrective Action:
EXHAUST LEAKS WHICH CONTAINS CARBON MONOXIDE, LEAKING INTO THE CABIN OF FORD EXPLORERS, LIKELY THROUGH UNSEALED SEAMS IN THE REAR OF THE SUV.
Additional Notes:
EXHAUST LEAKS WHICH CONTAINS CARBON MONOXIDE, LEAKING INTO THE CABIN OF FORD EXPLORERS, LIKELY THROUGH UNSEALED SEAMS IN THE REAR OF THE SUV.
Mfg Campaign: 10968428
Recall Date: Mar 24, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STRONG EXHAUST FUME SMELL IN CABIN AFTER SHORT, RAPID, ACCELERATION OR WHEN THE CAR DRIVES UP AN INCLINE.
Corrective Action:
STRONG EXHAUST FUME SMELL IN CABIN AFTER SHORT, RAPID, ACCELERATION OR WHEN THE CAR DRIVES UP AN INCLINE.
Additional Notes:
STRONG EXHAUST FUME SMELL IN CABIN AFTER SHORT, RAPID, ACCELERATION OR WHEN THE CAR DRIVES UP AN INCLINE.
Mfg Campaign: 10967113
Recall Date: Mar 20, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON MONDAY, MARCH 13, 2017, WHILE IN MY SON'S DRIVEWAY (20225 WOODBINE, DETROIT, MI 48219);I STARTED THE IGNITION AND JUST AS THE ENGINE LEVELED OUT, THE REAR LIFT GATE GLASS "EXPLODED." NO FOREIGN OBJECTS WERE FOUND IN OR AROUND THE VEHICLE. BEING PARKED BETWEEN TWO HOMES, I FOUND IT ODD THAT SUCH AN EVENT WOULD OCCUR. I TOOK MY VEHICLE TO BILL BROWN FORD FOR REPAIR, AND ADVISE THEM OF THE SITUATION. ONCE I WAS HOME, I CONTACTED FORD MOTOR COMPANY, AND SPOKE WITH A PERSON NAMED "MAGGIE," WHO GAVE ME A REFERENCE NUMBER (CAS11880598) AND SAID THAT THE DEALERSHIP WOULD DO AN INVESTIGATION AS TO WHAT OCCURRED. ON MARCH 15, 2017, I PICKED UP MY VEHICLE. HOWEVER, PRIOR TO LEAVING I ADVISED MARY OF THE BODY SHOP THAT FORD ISSUED ME THE ABOVE REFERENCE NUMBER, AND THAT THEY (DEALERSHIP) WOULD DO AN INVESTIGATION AS TO WHAT HAPPEN. ON MONDAY, MARCH 20, 2017, BILL BROWN FORD STATED THAT THE FORD MOTOR COMPANY WOULD NOT REIMBURSE MY EXPENDITURE AND CONSIDERED THE MATTER CLOSED. I HAVE READ THAT THIS HAS HAPPEN BEFORE ON THE 2016 MODELS. I WOULD HATE FOR THIS TO HAPPEN ON ANY OTHER WINDOW ON MY VEHICLE WHILE IN OPERATION ON ANY PUBLIC ROADWAY. I WAS FORTUNATE IT HAPPEN IN A DRIVEWAY. PLEASE VIEW THIS MATTER AS A "SAFETY CONCERN."
Corrective Action:
ON MONDAY, MARCH 13, 2017, WHILE IN MY SON'S DRIVEWAY (20225 WOODBINE, DETROIT, MI 48219);I STARTED THE IGNITION AND JUST AS THE ENGINE LEVELED OUT, THE REAR LIFT GATE GLASS "EXPLODED." NO FOREIGN OBJECTS WERE FOUND IN OR AROUND THE VEHICLE. BEING PARKED BETWEEN TWO HOMES, I FOUND IT ODD THAT SUCH AN EVENT WOULD OCCUR. I TOOK MY VEHICLE TO BILL BROWN FORD FOR REPAIR, AND ADVISE THEM OF THE SITUATION. ONCE I WAS HOME, I CONTACTED FORD MOTOR COMPANY, AND SPOKE WITH A PERSON NAMED "MAGGIE," WHO GAVE ME A REFERENCE NUMBER (CAS11880598) AND SAID THAT THE DEALERSHIP WOULD DO AN INVESTIGATION AS TO WHAT OCCURRED. ON MARCH 15, 2017, I PICKED UP MY VEHICLE. HOWEVER, PRIOR TO LEAVING I ADVISED MARY OF THE BODY SHOP THAT FORD ISSUED ME THE ABOVE REFERENCE NUMBER, AND THAT THEY (DEALERSHIP) WOULD DO AN INVESTIGATION AS TO WHAT HAPPEN. ON MONDAY, MARCH 20, 2017, BILL BROWN FORD STATED THAT THE FORD MOTOR COMPANY WOULD NOT REIMBURSE MY EXPENDITURE AND CONSIDERED THE MATTER CLOSED. I HAVE READ THAT THIS HAS HAPPEN BEFORE ON THE 2016 MODELS. I WOULD HATE FOR THIS TO HAPPEN ON ANY OTHER WINDOW ON MY VEHICLE WHILE IN OPERATION ON ANY PUBLIC ROADWAY. I WAS FORTUNATE IT HAPPEN IN A DRIVEWAY. PLEASE VIEW THIS MATTER AS A "SAFETY CONCERN."
Additional Notes:
ON MONDAY, MARCH 13, 2017, WHILE IN MY SON'S DRIVEWAY (20225 WOODBINE, DETROIT, MI 48219);I STARTED THE IGNITION AND JUST AS THE ENGINE LEVELED OUT, THE REAR LIFT GATE GLASS "EXPLODED." NO FOREIGN OBJECTS WERE FOUND IN OR AROUND THE VEHICLE. BEING PARKED BETWEEN TWO HOMES, I FOUND IT ODD THAT SUCH AN EVENT WOULD OCCUR. I TOOK MY VEHICLE TO BILL BROWN FORD FOR REPAIR, AND ADVISE THEM OF THE SITUATION. ONCE I WAS HOME, I CONTACTED FORD MOTOR COMPANY, AND SPOKE WITH A PERSON NAMED "MAGGIE," WHO GAVE ME A REFERENCE NUMBER (CAS11880598) AND SAID THAT THE DEALERSHIP WOULD DO AN INVESTIGATION AS TO WHAT OCCURRED. ON MARCH 15, 2017, I PICKED UP MY VEHICLE. HOWEVER, PRIOR TO LEAVING I ADVISED MARY OF THE BODY SHOP THAT FORD ISSUED ME THE ABOVE REFERENCE NUMBER, AND THAT THEY (DEALERSHIP) WOULD DO AN INVESTIGATION AS TO WHAT HAPPEN. ON MONDAY, MARCH 20, 2017, BILL BROWN FORD STATED THAT THE FORD MOTOR COMPANY WOULD NOT REIMBURSE MY EXPENDITURE AND CONSIDERED THE MATTER CLOSED. I HAVE READ THAT THIS HAS HAPPEN BEFORE ON THE 2016 MODELS. I WOULD HATE FOR THIS TO HAPPEN ON ANY OTHER WINDOW ON MY VEHICLE WHILE IN OPERATION ON ANY PUBLIC ROADWAY. I WAS FORTUNATE IT HAPPEN IN A DRIVEWAY. PLEASE VIEW THIS MATTER AS A "SAFETY CONCERN."
Mfg Campaign: 10967237
Recall Date: Mar 20, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
LEAK IN ROOF DUE TO BODY WELD ISSUES. LEAK CAUSED RAIN TO ENTER. 3RD ROW SEATBELT WAS WET, AS WELL AS ELECTRICAL OUTLET IN TRUNK.
Corrective Action:
LEAK IN ROOF DUE TO BODY WELD ISSUES. LEAK CAUSED RAIN TO ENTER. 3RD ROW SEATBELT WAS WET, AS WELL AS ELECTRICAL OUTLET IN TRUNK.
Additional Notes:
LEAK IN ROOF DUE TO BODY WELD ISSUES. LEAK CAUSED RAIN TO ENTER. 3RD ROW SEATBELT WAS WET, AS WELL AS ELECTRICAL OUTLET IN TRUNK.
Mfg Campaign: 10967307
Recall Date: Mar 20, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
RECENTLY WHILE TRAVELING ON THE HIGHWAY WE EXPERIENCED THE SMELL OF EXHAUST INSIDE THE VEHICLE. THE WINDOWS WERE CLOSED, AC WAS ON AND RECIRCULATING INSIDE THE VEHICLE. THERE WERE NO OTHER VEHICLES AROUND US WHEN WE SMELLED THE EXHAUST FUMES. ALSO, MY WIFE HAS COMPLAINED OF FEELING NAUSEOUS WHILE RIDING IN THIS VEHICLE. WE HAVE NOT TAKEN VEHICLE YET TO THE FORD DEALER BUT BASED ON WHAT WE HAVE READ ABOUT THE EXPLORER, THIS IS HAPPENING TO A LOT OF PEOPLE AND FORD IS UNABLE TO RECTIFY THE ISSUE.
Corrective Action:
RECENTLY WHILE TRAVELING ON THE HIGHWAY WE EXPERIENCED THE SMELL OF EXHAUST INSIDE THE VEHICLE. THE WINDOWS WERE CLOSED, AC WAS ON AND RECIRCULATING INSIDE THE VEHICLE. THERE WERE NO OTHER VEHICLES AROUND US WHEN WE SMELLED THE EXHAUST FUMES. ALSO, MY WIFE HAS COMPLAINED OF FEELING NAUSEOUS WHILE RIDING IN THIS VEHICLE. WE HAVE NOT TAKEN VEHICLE YET TO THE FORD DEALER BUT BASED ON WHAT WE HAVE READ ABOUT THE EXPLORER, THIS IS HAPPENING TO A LOT OF PEOPLE AND FORD IS UNABLE TO RECTIFY THE ISSUE.
Additional Notes:
RECENTLY WHILE TRAVELING ON THE HIGHWAY WE EXPERIENCED THE SMELL OF EXHAUST INSIDE THE VEHICLE. THE WINDOWS WERE CLOSED, AC WAS ON AND RECIRCULATING INSIDE THE VEHICLE. THERE WERE NO OTHER VEHICLES AROUND US WHEN WE SMELLED THE EXHAUST FUMES. ALSO, MY WIFE HAS COMPLAINED OF FEELING NAUSEOUS WHILE RIDING IN THIS VEHICLE. WE HAVE NOT TAKEN VEHICLE YET TO THE FORD DEALER BUT BASED ON WHAT WE HAVE READ ABOUT THE EXPLORER, THIS IS HAPPENING TO A LOT OF PEOPLE AND FORD IS UNABLE TO RECTIFY THE ISSUE.
Mfg Campaign: 10967057
Recall Date: Mar 19, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PURCHASED A NEW 2016 FORD EXPLORER SPORT. I HAVE HAD THE VEHICLE FOR ABOUT A YEAR NOW. WE HAVE HAD REPEATEDLY NOTICED A GAS / EXHAUST ODOR IN THE VEHICLE CABIN. IT'S SEEMS TO BE COMING FROM THE VENTS AND BECOMES STRONGER WHEN IN IDLE OR ON AN INCLINE. I HAVE TWICE TAKEN THE VEHICLE TO A FORD DEALERSHIP SERVICE CENTER AND BOTH TIMES HAD IT DISMISSED AND WAS TOLD THEY COULD NOT SMELL THE ODOR. THE FIRST TIME I LEFT THE VEHICLE WITH THEM FOR THE DAY AND THE SECOND TIME I DROVE OVER WHEN THE ODOR WAS CLEARLY PRESENT BUT RESULTS WERE THE SAME. HOWEVER GUESTS IN MY VEHICLE AND OTHER NON- FORD TECHNICIANS HAVE BEEN ABLE TO SMELL THE ODOR. I FEEL THIS IS A SAFETY CONCERN FOR THIS VEHICLE AND NEEDS TO BE ADDRESSED.
Corrective Action:
I PURCHASED A NEW 2016 FORD EXPLORER SPORT. I HAVE HAD THE VEHICLE FOR ABOUT A YEAR NOW. WE HAVE HAD REPEATEDLY NOTICED A GAS / EXHAUST ODOR IN THE VEHICLE CABIN. IT'S SEEMS TO BE COMING FROM THE VENTS AND BECOMES STRONGER WHEN IN IDLE OR ON AN INCLINE. I HAVE TWICE TAKEN THE VEHICLE TO A FORD DEALERSHIP SERVICE CENTER AND BOTH TIMES HAD IT DISMISSED AND WAS TOLD THEY COULD NOT SMELL THE ODOR. THE FIRST TIME I LEFT THE VEHICLE WITH THEM FOR THE DAY AND THE SECOND TIME I DROVE OVER WHEN THE ODOR WAS CLEARLY PRESENT BUT RESULTS WERE THE SAME. HOWEVER GUESTS IN MY VEHICLE AND OTHER NON- FORD TECHNICIANS HAVE BEEN ABLE TO SMELL THE ODOR. I FEEL THIS IS A SAFETY CONCERN FOR THIS VEHICLE AND NEEDS TO BE ADDRESSED.
Additional Notes:
I PURCHASED A NEW 2016 FORD EXPLORER SPORT. I HAVE HAD THE VEHICLE FOR ABOUT A YEAR NOW. WE HAVE HAD REPEATEDLY NOTICED A GAS / EXHAUST ODOR IN THE VEHICLE CABIN. IT'S SEEMS TO BE COMING FROM THE VENTS AND BECOMES STRONGER WHEN IN IDLE OR ON AN INCLINE. I HAVE TWICE TAKEN THE VEHICLE TO A FORD DEALERSHIP SERVICE CENTER AND BOTH TIMES HAD IT DISMISSED AND WAS TOLD THEY COULD NOT SMELL THE ODOR. THE FIRST TIME I LEFT THE VEHICLE WITH THEM FOR THE DAY AND THE SECOND TIME I DROVE OVER WHEN THE ODOR WAS CLEARLY PRESENT BUT RESULTS WERE THE SAME. HOWEVER GUESTS IN MY VEHICLE AND OTHER NON- FORD TECHNICIANS HAVE BEEN ABLE TO SMELL THE ODOR. I FEEL THIS IS A SAFETY CONCERN FOR THIS VEHICLE AND NEEDS TO BE ADDRESSED.
Mfg Campaign: 10966592
Recall Date: Mar 17, 2017
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.
Corrective Action:
NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.
Additional Notes:
NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.
Mfg Campaign: 10965736
Recall Date: Mar 13, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.
Corrective Action:
NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.
Additional Notes:
NOTICED A MONTH AFTER PURCHASE OF NEW CAR, CABIN FILLED UP WITH GAS SMELL ENTERING FREEWAY. SPOKE TO CAR SALESMAN.(HAD JUST FILLED CAR WITH GAS & W/CAPLESS SYSTEM I CONNECTED THE DOTS, THOUGHT THAT'S WHY IT HAPPENED & SPOKE TO SALESMAN. THEN NEXT TIME I HAD TO REV THE ENGINE TO ACCELERATE/PASS, IT HAPPENED WITH 1/4 TANK GAS. SENT A PS TO SALESMAN 11/29/16 THRU EMAIL. HE SAID IT TAKES THE CAR 3K-5K MI. TO BREAK IN. I JUST TRIED NOT TO GET ON FREEWAY, ONLY DROVE IT AROUND TOWN. WE USED MY HUBBY'S TRUCK FOR FREEWAY. THIS WEEKEND, WENT TO NEPHEW'S BB GAME ON 2 LANE 42 MILE RD. HAD TO PASS SLOW CAR IN FRONT OF ME--CAR HAD SUCH A GAS SMELL, I GOT A SORE THROAT FROM IT AND HAD TO ROLL DOWN WINDOWS TO BREATHE. I WAS SHOCKED IT HAPPENED AGAIN. LOOKED UP ON INTERNET WHAT I COULD FIND AND WAS HORRIFIED AT THE PGS. AND PGS. OF COMMENTS REGARDING THIS ISSUE AND CLASS ACTION LAWSUIT AS WELL FOR 2011-2015'S. I HAVE A NEW 2016 WITH 4200 MI. MY HEART ACHES FOR ALL THESE HUNDREDS OF FAMILIES WITH SM. KIDS WHILE CO AND CARCINOGENIC GASES ARE COMING THRU THE VENTS AND NO ONE IS DOING ANYTHING ABOUT IT. I SAVED FOR A LONG TIME TO BUY THIS VEHICLE. MY EX AND I HAVE BOUGHT 10 FORD'S. I'M DEVASTATED THAT THIS EXPENSIVE CAR (FOR ME) IS SLOWLY KILLING ME. LOOK AT THE CLASSACTION.ORG, TONS OF COMMENTS. LOOK AT CARPROBLEMSZOO.COM, TONS OF COMMENTS. THEY HAD SO MANY THEY NEEDED A PART 1 AND PART 2. IF YOU GO TO 2016 FORD OWNER COMMENTS, THEY ARE THERE TOO. I DOWNLOADED APPROX. 50 PAGES OF OWNERS' COMMENTS WITH THE SAME PROB. THE VAST MAJORITY HAD NO RESOLUTION. I'M SO SAD. SOMEBODY NEEDS TO TAKE CARE OF THESE PROBLEMS. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL. SOMEONE IS DROPPING THE BALL. I GUY STARTED TO PASS OUT WHILE HE WAS DRIVING BUT MANAGED TO PULL OVER. SERVICE MGR. CALLED-- SCHEDULING MY CAR TOMORROW-6 PGS. OF TSB TO GO THRU. WE'LL SEE.
Mfg Campaign: 10965736
Recall Date: Mar 13, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING ON A HIGHWAY AT APPROXIMATELY 70MPH, I COMPLETELY LOST CONTROL OF MY VEHICLE FOR NO KNOWN REASON. I VEERED ACROSS 3 LANES OF TRAFFIC AND BACK ACROSS 2 MORE. CARS WERE SWERVING AROUND ME AND MIRACULOUSLY I WAS NOT IN AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AND OTHER CARS TRAVELING BEHIND ME AT THE TIME DID TOO. WE COULDN'T SEE ANY REASON WHY THE CAR WASN'T WORKING PROPERLY SO AFTER CATCHING MY BREATH, I TRIED TO GET BACK ON THE ROAD. I COULD FEEL MY CAR INTERMITTENTLY "SLIPPING". IT FELT AS THOUGH IT WAS LOSING TRACTION AND I WAS LOSING CONTROL AND NOT ABLE TO STEER. I ULTIMATELY PULLED OVER AND CALLED A TOWTRUCK AS I KNEW MY VEHICLE WAS UNSAFE TO DRIVE. THE TOW TRUCK DRIVER SAW THAT MY REAR TIRES WERE COMPLETELY BALD ONLY ON THE INSIDE. MY CAR HAD 27,000MILES ON IT AT THE TIME. I REPLACED THE BACK 2 TIRES THAT DAY. AND THE FRONT 2 THE FOLLOWING DAY. 2 WEEKS LATER, MY CAR WAS NOT DRIVING PROPERLY AND I BROUGHT IT INTO A LOCAL FORD DEALERSHIP FOR SERVICE. THEY PERFORMED A DIAGNOSTIC. THEY TOLD ME MY REAR SUSPENSION WAS A MESS, THE UPPERCONTROL ARM NEEDED TO BE REPLACED, THE BUSHINGS ON MY BACK RIGHT WHEEL WERE LOSE AND HAD A LOT OF PLAY AND THAT NONE OF THIS WAS COVERED UNDER MY B2B WARRANTY BECAUSE THE RIGHT REAR TOW LINK WAS BENT AND THE WEDDINGS WERE LOSE. ALSO, THE TIRES I PUT ON 2 WEEKS AGO WERE STRIPPED BALD ON THE INSIDES AGAIN AND NEEDED TOMBS REPLACED. MY CAR HAS NEVER BEEN IN AN ACCIDENT. FORD RECALLED 75,000 EXPLORES MADE IN 2014-15 DUE TO FAULTY REAR SUSPENSION FROM IMPROPER WELDING OF TOW LINKS. I BELIEVE MY CAR IS A DEMONSTRATION THAT THIS IS STILL AN ONGOING MANUFACTURER ISSUE WITH THESE VEHICLES AND I WANT TO PROPERLY REPORT IT SO THAT OTHER YOUNG MOTHERS DO NOT HAVE THE SAME DANGEROUS ENCOUNTER THAT I HAD.
Corrective Action:
WHEN DRIVING ON A HIGHWAY AT APPROXIMATELY 70MPH, I COMPLETELY LOST CONTROL OF MY VEHICLE FOR NO KNOWN REASON. I VEERED ACROSS 3 LANES OF TRAFFIC AND BACK ACROSS 2 MORE. CARS WERE SWERVING AROUND ME AND MIRACULOUSLY I WAS NOT IN AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AND OTHER CARS TRAVELING BEHIND ME AT THE TIME DID TOO. WE COULDN'T SEE ANY REASON WHY THE CAR WASN'T WORKING PROPERLY SO AFTER CATCHING MY BREATH, I TRIED TO GET BACK ON THE ROAD. I COULD FEEL MY CAR INTERMITTENTLY "SLIPPING". IT FELT AS THOUGH IT WAS LOSING TRACTION AND I WAS LOSING CONTROL AND NOT ABLE TO STEER. I ULTIMATELY PULLED OVER AND CALLED A TOWTRUCK AS I KNEW MY VEHICLE WAS UNSAFE TO DRIVE. THE TOW TRUCK DRIVER SAW THAT MY REAR TIRES WERE COMPLETELY BALD ONLY ON THE INSIDE. MY CAR HAD 27,000MILES ON IT AT THE TIME. I REPLACED THE BACK 2 TIRES THAT DAY. AND THE FRONT 2 THE FOLLOWING DAY. 2 WEEKS LATER, MY CAR WAS NOT DRIVING PROPERLY AND I BROUGHT IT INTO A LOCAL FORD DEALERSHIP FOR SERVICE. THEY PERFORMED A DIAGNOSTIC. THEY TOLD ME MY REAR SUSPENSION WAS A MESS, THE UPPERCONTROL ARM NEEDED TO BE REPLACED, THE BUSHINGS ON MY BACK RIGHT WHEEL WERE LOSE AND HAD A LOT OF PLAY AND THAT NONE OF THIS WAS COVERED UNDER MY B2B WARRANTY BECAUSE THE RIGHT REAR TOW LINK WAS BENT AND THE WEDDINGS WERE LOSE. ALSO, THE TIRES I PUT ON 2 WEEKS AGO WERE STRIPPED BALD ON THE INSIDES AGAIN AND NEEDED TOMBS REPLACED. MY CAR HAS NEVER BEEN IN AN ACCIDENT. FORD RECALLED 75,000 EXPLORES MADE IN 2014-15 DUE TO FAULTY REAR SUSPENSION FROM IMPROPER WELDING OF TOW LINKS. I BELIEVE MY CAR IS A DEMONSTRATION THAT THIS IS STILL AN ONGOING MANUFACTURER ISSUE WITH THESE VEHICLES AND I WANT TO PROPERLY REPORT IT SO THAT OTHER YOUNG MOTHERS DO NOT HAVE THE SAME DANGEROUS ENCOUNTER THAT I HAD.
Additional Notes:
WHEN DRIVING ON A HIGHWAY AT APPROXIMATELY 70MPH, I COMPLETELY LOST CONTROL OF MY VEHICLE FOR NO KNOWN REASON. I VEERED ACROSS 3 LANES OF TRAFFIC AND BACK ACROSS 2 MORE. CARS WERE SWERVING AROUND ME AND MIRACULOUSLY I WAS NOT IN AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AND OTHER CARS TRAVELING BEHIND ME AT THE TIME DID TOO. WE COULDN'T SEE ANY REASON WHY THE CAR WASN'T WORKING PROPERLY SO AFTER CATCHING MY BREATH, I TRIED TO GET BACK ON THE ROAD. I COULD FEEL MY CAR INTERMITTENTLY "SLIPPING". IT FELT AS THOUGH IT WAS LOSING TRACTION AND I WAS LOSING CONTROL AND NOT ABLE TO STEER. I ULTIMATELY PULLED OVER AND CALLED A TOWTRUCK AS I KNEW MY VEHICLE WAS UNSAFE TO DRIVE. THE TOW TRUCK DRIVER SAW THAT MY REAR TIRES WERE COMPLETELY BALD ONLY ON THE INSIDE. MY CAR HAD 27,000MILES ON IT AT THE TIME. I REPLACED THE BACK 2 TIRES THAT DAY. AND THE FRONT 2 THE FOLLOWING DAY. 2 WEEKS LATER, MY CAR WAS NOT DRIVING PROPERLY AND I BROUGHT IT INTO A LOCAL FORD DEALERSHIP FOR SERVICE. THEY PERFORMED A DIAGNOSTIC. THEY TOLD ME MY REAR SUSPENSION WAS A MESS, THE UPPERCONTROL ARM NEEDED TO BE REPLACED, THE BUSHINGS ON MY BACK RIGHT WHEEL WERE LOSE AND HAD A LOT OF PLAY AND THAT NONE OF THIS WAS COVERED UNDER MY B2B WARRANTY BECAUSE THE RIGHT REAR TOW LINK WAS BENT AND THE WEDDINGS WERE LOSE. ALSO, THE TIRES I PUT ON 2 WEEKS AGO WERE STRIPPED BALD ON THE INSIDES AGAIN AND NEEDED TOMBS REPLACED. MY CAR HAS NEVER BEEN IN AN ACCIDENT. FORD RECALLED 75,000 EXPLORES MADE IN 2014-15 DUE TO FAULTY REAR SUSPENSION FROM IMPROPER WELDING OF TOW LINKS. I BELIEVE MY CAR IS A DEMONSTRATION THAT THIS IS STILL AN ONGOING MANUFACTURER ISSUE WITH THESE VEHICLES AND I WANT TO PROPERLY REPORT IT SO THAT OTHER YOUNG MOTHERS DO NOT HAVE THE SAME DANGEROUS ENCOUNTER THAT I HAD.
Mfg Campaign: 10959706
Recall Date: Mar 9, 2017
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury