Complaints & Recalls
Official Safety Recalls - Important!
55 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Expedition, 2021-2022 Super Duty F-250, F-350, F-450, F-550, F-600, and 2020-2022 Lincoln Corsair vehicles. The rearview camera may display a blank or distorted image.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 25S05
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Expedition and Lincoln Navigator vehicles. An engine compartment fire may occur while driving or parked, even with the ignition in the "Off" position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S36
Recall Date: May 17, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S26
Recall Date: Apr 14, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022 Super Duty F-250, F-350, 2021 F-150, Expedition, and Lincoln Navigator vehicles. The front-door side impact pressure sensor modules may have been damaged during supplier assembly, which can cause the side impact air bags to not deploy properly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21C26
Recall Date: Oct 15, 2021
Consumer Complaints
207 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Shifting from park to drive on a level surface, the transmission will sporadically slam into gear so hard that the vehicle lurches forward. By the time I got to the dealership, it would not duplicate the problem. This vehicle has had the transmission rebuilt/replaced 4 times for this issue (among other issues), and there is less that 40,000 miles on the vehicle. The transmission also slams into gear on 3rd, 5th, and sometimes 6th (upshift and downshift). It will sporadically downshift when at highway speeds regardless of changes in speed or incline.
Corrective Action:
Shifting from park to drive on a level surface, the transmission will sporadically slam into gear so hard that the vehicle lurches forward. By the time I got to the dealership, it would not duplicate the problem. This vehicle has had the transmission rebuilt/replaced 4 times for this issue (among other issues), and there is less that 40,000 miles on the vehicle. The transmission also slams into gear on 3rd, 5th, and sometimes 6th (upshift and downshift). It will sporadically downshift when at highway speeds regardless of changes in speed or incline.
Additional Notes:
Shifting from park to drive on a level surface, the transmission will sporadically slam into gear so hard that the vehicle lurches forward. By the time I got to the dealership, it would not duplicate the problem. This vehicle has had the transmission rebuilt/replaced 4 times for this issue (among other issues), and there is less that 40,000 miles on the vehicle. The transmission also slams into gear on 3rd, 5th, and sometimes 6th (upshift and downshift). It will sporadically downshift when at highway speeds regardless of changes in speed or incline.
Mfg Campaign: 11612417
Recall Date: Sep 3, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The power train failed to accelerate and completely disengaged. While trying to avoid being t-boned by another car, the vehicle failed to accelerate when required. The RPM gauge showed the acceleration demand but it did not transfer to the power train. Luckily the car running the red light swerved to miss us because we were not able to proactively avoid the collision. Ford first replaced the transmission plate, after recurrence is now offering a transmission rebuild under warranty. Now out of warranty, concerned issues will continue as Ford dealer not forthcoming on the repairs being done stating multiple issues are not related.
Corrective Action:
The power train failed to accelerate and completely disengaged. While trying to avoid being t-boned by another car, the vehicle failed to accelerate when required. The RPM gauge showed the acceleration demand but it did not transfer to the power train. Luckily the car running the red light swerved to miss us because we were not able to proactively avoid the collision. Ford first replaced the transmission plate, after recurrence is now offering a transmission rebuild under warranty. Now out of warranty, concerned issues will continue as Ford dealer not forthcoming on the repairs being done stating multiple issues are not related.
Additional Notes:
The power train failed to accelerate and completely disengaged. While trying to avoid being t-boned by another car, the vehicle failed to accelerate when required. The RPM gauge showed the acceleration demand but it did not transfer to the power train. Luckily the car running the red light swerved to miss us because we were not able to proactively avoid the collision. Ford first replaced the transmission plate, after recurrence is now offering a transmission rebuild under warranty. Now out of warranty, concerned issues will continue as Ford dealer not forthcoming on the repairs being done stating multiple issues are not related.
Mfg Campaign: 11610170
Recall Date: Aug 22, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My catalytic converter of my 2021 expedition is going out. We had a 2019 Ford Expedition Texas Edition and I had the same issue. We purchased our current expedition in April of 2023. This spring the converter was signaled with the check engine light and since then my vehicle has had issues with acceleration, it consumes gas at an extremely high rate and my engine works harder over time. My concern is that my vehicle will have an engine malfunction or put me into bankruptcy by the amount of gas it consumes per trip. I found that many other expeditions from the years 2018-2022 have similar issues to mine, in fact one of my friends in town had the same issue. I reported my issue to Ford and they said they would not repair. My vehicle has less than 80k miles on it.
Corrective Action:
My catalytic converter of my 2021 expedition is going out. We had a 2019 Ford Expedition Texas Edition and I had the same issue. We purchased our current expedition in April of 2023. This spring the converter was signaled with the check engine light and since then my vehicle has had issues with acceleration, it consumes gas at an extremely high rate and my engine works harder over time. My concern is that my vehicle will have an engine malfunction or put me into bankruptcy by the amount of gas it consumes per trip. I found that many other expeditions from the years 2018-2022 have similar issues to mine, in fact one of my friends in town had the same issue. I reported my issue to Ford and they said they would not repair. My vehicle has less than 80k miles on it.
Additional Notes:
My catalytic converter of my 2021 expedition is going out. We had a 2019 Ford Expedition Texas Edition and I had the same issue. We purchased our current expedition in April of 2023. This spring the converter was signaled with the check engine light and since then my vehicle has had issues with acceleration, it consumes gas at an extremely high rate and my engine works harder over time. My concern is that my vehicle will have an engine malfunction or put me into bankruptcy by the amount of gas it consumes per trip. I found that many other expeditions from the years 2018-2022 have similar issues to mine, in fact one of my friends in town had the same issue. I reported my issue to Ford and they said they would not repair. My vehicle has less than 80k miles on it.
Mfg Campaign: 11608787
Recall Date: Aug 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Expedition has roughly 33,000 miles on it. I took it into the dealer for service b/c the transmission was acting jumpy. By the time it got to the dealer for service, Pacifico Marple Ford deemed it undrivable and it needs a new transmission. I don't think the transmission should have went that quickly.
Corrective Action:
Expedition has roughly 33,000 miles on it. I took it into the dealer for service b/c the transmission was acting jumpy. By the time it got to the dealer for service, Pacifico Marple Ford deemed it undrivable and it needs a new transmission. I don't think the transmission should have went that quickly.
Additional Notes:
Expedition has roughly 33,000 miles on it. I took it into the dealer for service b/c the transmission was acting jumpy. By the time it got to the dealer for service, Pacifico Marple Ford deemed it undrivable and it needs a new transmission. I don't think the transmission should have went that quickly.
Mfg Campaign: 11606955
Recall Date: Aug 7, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The 360 degree backup camera displays a black screen when activated in both reverse and forward parking mode. This causes myself & any other driver to not have clear vision around the vehicle while in reverse posing a severe safety hazard. This problem has been reported & confirmed diagnostically from my local dealership as well as reported to Ford Motors itself resulting in a case being opened regarding the safety issue. I have been told by Ford on multiple occasions that they will expedite my case & call me back with information, however it has been over 6 weeks and I have had to call them e Rey time to follow up. This back up camera safety issue has already been recalled on other makes & models of Ford vehicles including the year model before my vehicle. My dealership told me that although this exact same issue is recalled on other vehicles, I would need to pay the estimated $1500 to repair my issue. This has caused me and my family a significant amount of stress because we have young children, drive carpool for elementary school and need to be able to see our surroundings dings when backing up and parking. Several times I have come close to hitting something when parking because I can’t see from the camera. The NTHSB has also issued safety recalls for Ford backup cameras having this exact same issue and this is a huge safety issue for my model Ford as well. Ford knows there’s a safety issue and is not taking this seriously. We intentionally paid extra for this camera to ensure adequate vision while reversing and parking, this is unacceptable on Ford’s part to not escalate this issue and repair the defective camera at no cost. I desperately need help in getting Ford to fix this before a serious avoidable injury or accident occurs. I do not have another car I can drive and am stressed every time I drive now.
Corrective Action:
The 360 degree backup camera displays a black screen when activated in both reverse and forward parking mode. This causes myself & any other driver to not have clear vision around the vehicle while in reverse posing a severe safety hazard. This problem has been reported & confirmed diagnostically from my local dealership as well as reported to Ford Motors itself resulting in a case being opened regarding the safety issue. I have been told by Ford on multiple occasions that they will expedite my case & call me back with information, however it has been over 6 weeks and I have had to call them e Rey time to follow up. This back up camera safety issue has already been recalled on other makes & models of Ford vehicles including the year model before my vehicle. My dealership told me that although this exact same issue is recalled on other vehicles, I would need to pay the estimated $1500 to repair my issue. This has caused me and my family a significant amount of stress because we have young children, drive carpool for elementary school and need to be able to see our surroundings dings when backing up and parking. Several times I have come close to hitting something when parking because I can’t see from the camera. The NTHSB has also issued safety recalls for Ford backup cameras having this exact same issue and this is a huge safety issue for my model Ford as well. Ford knows there’s a safety issue and is not taking this seriously. We intentionally paid extra for this camera to ensure adequate vision while reversing and parking, this is unacceptable on Ford’s part to not escalate this issue and repair the defective camera at no cost. I desperately need help in getting Ford to fix this before a serious avoidable injury or accident occurs. I do not have another car I can drive and am stressed every time I drive now.
Additional Notes:
The 360 degree backup camera displays a black screen when activated in both reverse and forward parking mode. This causes myself & any other driver to not have clear vision around the vehicle while in reverse posing a severe safety hazard. This problem has been reported & confirmed diagnostically from my local dealership as well as reported to Ford Motors itself resulting in a case being opened regarding the safety issue. I have been told by Ford on multiple occasions that they will expedite my case & call me back with information, however it has been over 6 weeks and I have had to call them e Rey time to follow up. This back up camera safety issue has already been recalled on other makes & models of Ford vehicles including the year model before my vehicle. My dealership told me that although this exact same issue is recalled on other vehicles, I would need to pay the estimated $1500 to repair my issue. This has caused me and my family a significant amount of stress because we have young children, drive carpool for elementary school and need to be able to see our surroundings dings when backing up and parking. Several times I have come close to hitting something when parking because I can’t see from the camera. The NTHSB has also issued safety recalls for Ford backup cameras having this exact same issue and this is a huge safety issue for my model Ford as well. Ford knows there’s a safety issue and is not taking this seriously. We intentionally paid extra for this camera to ensure adequate vision while reversing and parking, this is unacceptable on Ford’s part to not escalate this issue and repair the defective camera at no cost. I desperately need help in getting Ford to fix this before a serious avoidable injury or accident occurs. I do not have another car I can drive and am stressed every time I drive now.
Mfg Campaign: 11604517
Recall Date: Jul 25, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
The 360 degree backup camera displays a black screen when activated in both reverse and forward parking mode. This causes myself & any other driver to not have clear vision around the vehicle while in reverse posing a severe safety hazard. This problem has been reported & confirmed diagnostically from my local dealership as well as reported to Ford Motors itself resulting in a case being opened regarding the safety issue. I have been told by Ford on multiple occasions that they will expedite my case & call me back with information, however it has been over 6 weeks and I have had to call them e Rey time to follow up. This back up camera safety issue has already been recalled on other makes & models of Ford vehicles including the year model before my vehicle. My dealership told me that although this exact same issue is recalled on other vehicles, I would need to pay the estimated $1500 to repair my issue. This has caused me and my family a significant amount of stress because we have young children, drive carpool for elementary school and need to be able to see our surroundings dings when backing up and parking. Several times I have come close to hitting something when parking because I can’t see from the camera. The NTHSB has also issued safety recalls for Ford backup cameras having this exact same issue and this is a huge safety issue for my model Ford as well. Ford knows there’s a safety issue and is not taking this seriously. We intentionally paid extra for this camera to ensure adequate vision while reversing and parking, this is unacceptable on Ford’s part to not escalate this issue and repair the defective camera at no cost. I desperately need help in getting Ford to fix this before a serious avoidable injury or accident occurs. I do not have another car I can drive and am stressed every time I drive now.
Corrective Action:
The 360 degree backup camera displays a black screen when activated in both reverse and forward parking mode. This causes myself & any other driver to not have clear vision around the vehicle while in reverse posing a severe safety hazard. This problem has been reported & confirmed diagnostically from my local dealership as well as reported to Ford Motors itself resulting in a case being opened regarding the safety issue. I have been told by Ford on multiple occasions that they will expedite my case & call me back with information, however it has been over 6 weeks and I have had to call them e Rey time to follow up. This back up camera safety issue has already been recalled on other makes & models of Ford vehicles including the year model before my vehicle. My dealership told me that although this exact same issue is recalled on other vehicles, I would need to pay the estimated $1500 to repair my issue. This has caused me and my family a significant amount of stress because we have young children, drive carpool for elementary school and need to be able to see our surroundings dings when backing up and parking. Several times I have come close to hitting something when parking because I can’t see from the camera. The NTHSB has also issued safety recalls for Ford backup cameras having this exact same issue and this is a huge safety issue for my model Ford as well. Ford knows there’s a safety issue and is not taking this seriously. We intentionally paid extra for this camera to ensure adequate vision while reversing and parking, this is unacceptable on Ford’s part to not escalate this issue and repair the defective camera at no cost. I desperately need help in getting Ford to fix this before a serious avoidable injury or accident occurs. I do not have another car I can drive and am stressed every time I drive now.
Additional Notes:
The 360 degree backup camera displays a black screen when activated in both reverse and forward parking mode. This causes myself & any other driver to not have clear vision around the vehicle while in reverse posing a severe safety hazard. This problem has been reported & confirmed diagnostically from my local dealership as well as reported to Ford Motors itself resulting in a case being opened regarding the safety issue. I have been told by Ford on multiple occasions that they will expedite my case & call me back with information, however it has been over 6 weeks and I have had to call them e Rey time to follow up. This back up camera safety issue has already been recalled on other makes & models of Ford vehicles including the year model before my vehicle. My dealership told me that although this exact same issue is recalled on other vehicles, I would need to pay the estimated $1500 to repair my issue. This has caused me and my family a significant amount of stress because we have young children, drive carpool for elementary school and need to be able to see our surroundings dings when backing up and parking. Several times I have come close to hitting something when parking because I can’t see from the camera. The NTHSB has also issued safety recalls for Ford backup cameras having this exact same issue and this is a huge safety issue for my model Ford as well. Ford knows there’s a safety issue and is not taking this seriously. We intentionally paid extra for this camera to ensure adequate vision while reversing and parking, this is unacceptable on Ford’s part to not escalate this issue and repair the defective camera at no cost. I desperately need help in getting Ford to fix this before a serious avoidable injury or accident occurs. I do not have another car I can drive and am stressed every time I drive now.
Mfg Campaign: 11604517
Recall Date: Jul 25, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission in this vehicle has been consistently needing repair. It is available for inspection. Concerned transmission will fail and leave family stranded. The problem has been reported to the dealer and the manufacturer 8 times over the past two years and they are still unable to fix the transmission. The vehicle has also had error messages about the problem.
Corrective Action:
The transmission in this vehicle has been consistently needing repair. It is available for inspection. Concerned transmission will fail and leave family stranded. The problem has been reported to the dealer and the manufacturer 8 times over the past two years and they are still unable to fix the transmission. The vehicle has also had error messages about the problem.
Additional Notes:
The transmission in this vehicle has been consistently needing repair. It is available for inspection. Concerned transmission will fail and leave family stranded. The problem has been reported to the dealer and the manufacturer 8 times over the past two years and they are still unable to fix the transmission. The vehicle has also had error messages about the problem.
Mfg Campaign: 11604190
Recall Date: Jul 24, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unknown, it appears to be a Transmission issue the vehicle shifts hard, loses power while driving, and delayed acceleration.
Corrective Action:
Unknown, it appears to be a Transmission issue the vehicle shifts hard, loses power while driving, and delayed acceleration.
Additional Notes:
Unknown, it appears to be a Transmission issue the vehicle shifts hard, loses power while driving, and delayed acceleration.
Mfg Campaign: 11603546
Recall Date: Jul 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that while at a four-way stop, the vehicle failed to move, and downshifted to first gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 115,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that while at a four-way stop, the vehicle failed to move, and downshifted to first gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 115,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that while at a four-way stop, the vehicle failed to move, and downshifted to first gear. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 115,000.
Mfg Campaign: 11603115
Recall Date: Jul 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the passenger's side catalytic converter was replaced; however, the failure recurred. The vehicle was taken to a second dealer, Bozard Ford Lincoln (540 Outlet Mall Blvd, St. Augustine, FL 32084), where the passenger's side catalytic converter was replaced; however, the failure recurred 8 months later. The vehicle was taken back to the second dealer, where the driver's and passenger's side catalytic converters were replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered monetary compensation; however, the contact stated that the monetary compensation was not adequate to correct the persistent failure. The failure mileage was approximately 11,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the passenger's side catalytic converter was replaced; however, the failure recurred. The vehicle was taken to a second dealer, Bozard Ford Lincoln (540 Outlet Mall Blvd, St. Augustine, FL 32084), where the passenger's side catalytic converter was replaced; however, the failure recurred 8 months later. The vehicle was taken back to the second dealer, where the driver's and passenger's side catalytic converters were replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered monetary compensation; however, the contact stated that the monetary compensation was not adequate to correct the persistent failure. The failure mileage was approximately 11,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where the passenger's side catalytic converter was replaced; however, the failure recurred. The vehicle was taken to a second dealer, Bozard Ford Lincoln (540 Outlet Mall Blvd, St. Augustine, FL 32084), where the passenger's side catalytic converter was replaced; however, the failure recurred 8 months later. The vehicle was taken back to the second dealer, where the driver's and passenger's side catalytic converters were replaced. The vehicle was repaired. The manufacturer was notified of the failure and offered monetary compensation; however, the contact stated that the monetary compensation was not adequate to correct the persistent failure. The failure mileage was approximately 11,000.
Mfg Campaign: 11602351
Recall Date: Jul 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
It started with transmission issues and has since been nothing but trouble. Car has been in and out of shop, now the ac is out. Ford takes no accountability
Corrective Action:
It started with transmission issues and has since been nothing but trouble. Car has been in and out of shop, now the ac is out. Ford takes no accountability
Additional Notes:
It started with transmission issues and has since been nothing but trouble. Car has been in and out of shop, now the ac is out. Ford takes no accountability
Mfg Campaign: 11599309
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
It started with transmission issues and has since been nothing but trouble. Car has been in and out of shop, now the ac is out. Ford takes no accountability
Corrective Action:
It started with transmission issues and has since been nothing but trouble. Car has been in and out of shop, now the ac is out. Ford takes no accountability
Additional Notes:
It started with transmission issues and has since been nothing but trouble. Car has been in and out of shop, now the ac is out. Ford takes no accountability
Mfg Campaign: 11599309
Recall Date: Jul 5, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
There is a chrome decorative trim on the interior of the vehicle that surrounds the cup holders and storage areas. This chrome decorative trim is beginning to delaminate and had a razor-sharp edge. When reaching into the storage compartment that is also a phone charging station the delaminating chrome sliced my hand resulting in me requiring stiches from urgent care.
Corrective Action:
There is a chrome decorative trim on the interior of the vehicle that surrounds the cup holders and storage areas. This chrome decorative trim is beginning to delaminate and had a razor-sharp edge. When reaching into the storage compartment that is also a phone charging station the delaminating chrome sliced my hand resulting in me requiring stiches from urgent care.
Additional Notes:
There is a chrome decorative trim on the interior of the vehicle that surrounds the cup holders and storage areas. This chrome decorative trim is beginning to delaminate and had a razor-sharp edge. When reaching into the storage compartment that is also a phone charging station the delaminating chrome sliced my hand resulting in me requiring stiches from urgent care.
Mfg Campaign: 11596373
Recall Date: Jun 25, 2024
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.
Corrective Action:
Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.
Additional Notes:
Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.
Mfg Campaign: 11594980
Recall Date: Jun 18, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.
Corrective Action:
Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.
Additional Notes:
Second row power folding captain chair can fold down without anybody touching button. Rear hatch opens intermittently while parked or driving. The latest incident occurred while driving on city streets, and dash flashed a warning about rear hatch being opened while driving about 20mph.
Mfg Campaign: 11594980
Recall Date: Jun 18, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to be replaced; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to be replaced; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to be replaced; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 23,000.
Mfg Campaign: 11594849
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to be replaced; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 23,000.
Corrective Action:
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to be replaced; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 23,000.
Additional Notes:
The contact owns a 2021 Ford Expedition. The contact stated that while the vehicle was parked, he became aware that the automatic power running board was suddenly raising and lowering independently. The vehicle was taken to a local dealer where it was confirmed that the power running board needed to be replaced; however, the vehicle was no longer under warranty. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was approximately 23,000.
Mfg Campaign: 11594849
Recall Date: Jun 17, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
When driving at interstate speeds, the transmission locked into 7th gear and refused to change gears with changes in speed. This was especially dangerous when I exited the interstate and had to drive in traffic at city speeds. Starting from a stop in 7th gear was extremely dangerous and made me a hazard to myself and other cars around me.
Corrective Action:
When driving at interstate speeds, the transmission locked into 7th gear and refused to change gears with changes in speed. This was especially dangerous when I exited the interstate and had to drive in traffic at city speeds. Starting from a stop in 7th gear was extremely dangerous and made me a hazard to myself and other cars around me.
Additional Notes:
When driving at interstate speeds, the transmission locked into 7th gear and refused to change gears with changes in speed. This was especially dangerous when I exited the interstate and had to drive in traffic at city speeds. Starting from a stop in 7th gear was extremely dangerous and made me a hazard to myself and other cars around me.
Mfg Campaign: 11594665
Recall Date: Jun 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle loses acceleration. When I attempt to pass someone on the interstate, the vehicle does not accelerate. When I push the gas the engine revs, but does not engage. I have to take my foot off the gas for 10-15 seconds for it to go back into gear. Error reads "stuck in park". It has been to Ford numerous times with the same result, they can't duplicate the problem.
Corrective Action:
Vehicle loses acceleration. When I attempt to pass someone on the interstate, the vehicle does not accelerate. When I push the gas the engine revs, but does not engage. I have to take my foot off the gas for 10-15 seconds for it to go back into gear. Error reads "stuck in park". It has been to Ford numerous times with the same result, they can't duplicate the problem.
Additional Notes:
Vehicle loses acceleration. When I attempt to pass someone on the interstate, the vehicle does not accelerate. When I push the gas the engine revs, but does not engage. I have to take my foot off the gas for 10-15 seconds for it to go back into gear. Error reads "stuck in park". It has been to Ford numerous times with the same result, they can't duplicate the problem.
Mfg Campaign: 11593442
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmissions quickly break down. First signs are hard/loud gear shifting followed by slipping gears then eventual inability to accelerate. Regular transmission drains find metal contamination indicating breakdown of gears. Ford Motor Company is aware of this issue and will replace the transmission with the same failing transmission. Their proprietary system makes it difficult to diagnose and repair leading consumers to have to buy a replacement after 60k miles (which just so happens to be the extent of their warranty).
Corrective Action:
Transmissions quickly break down. First signs are hard/loud gear shifting followed by slipping gears then eventual inability to accelerate. Regular transmission drains find metal contamination indicating breakdown of gears. Ford Motor Company is aware of this issue and will replace the transmission with the same failing transmission. Their proprietary system makes it difficult to diagnose and repair leading consumers to have to buy a replacement after 60k miles (which just so happens to be the extent of their warranty).
Additional Notes:
Transmissions quickly break down. First signs are hard/loud gear shifting followed by slipping gears then eventual inability to accelerate. Regular transmission drains find metal contamination indicating breakdown of gears. Ford Motor Company is aware of this issue and will replace the transmission with the same failing transmission. Their proprietary system makes it difficult to diagnose and repair leading consumers to have to buy a replacement after 60k miles (which just so happens to be the extent of their warranty).
Mfg Campaign: 11590486
Recall Date: May 23, 2024
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Valencia, CA • 36 yrs
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