FORD EXPEDITION 2020

Complete listing of complaints and recalls for this vehicle

384
Complaints
87
Recalls

Complaints & Recalls

384 Complaints 87 Recalls

Official Safety Recalls - Important!

87 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V346000 SAFETY RECALL
426 Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.

Potential Risk:
Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S56
Notice Date: Jun 25, 2025
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V197000 SAFETY RECALL
112.9K Vehicles Affected
Recall Date: Mar 28, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect the seat belt retractor date codes and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed May 23, 2025. A second notice will be sent once the final remedy is available. The parts are anticipated to be available the third quarter of 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S31
Recall Date: Mar 28, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V099000 SAFETY RECALL
77.6K Vehicles Affected
Recall Date: Feb 9, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.

Potential Risk:
Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
FREE Recall Solution:
Dealers will inspect and replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S06
Notice Date: Jul 8, 2024
Recall Date: Feb 9, 2024
Ford Motor Company
NHTSA Campaign: 23V420000 SAFETY RECALL
691.1K Vehicles Affected
Recall Date: Jun 9, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Potential Risk:
Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23C20
Notice Date: Jul 21, 2023
Recall Date: Jun 9, 2023
Ford Motor Company
NHTSA Campaign: 22V250000 SAFETY RECALL
653K Vehicles Affected
Recall Date: Apr 14, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Potential Risk:
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S26
Notice Date: Oct 21, 2022
Recall Date: Apr 14, 2022
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V574000 SAFETY RECALL
123 Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The seat belt tension sensor may incorrectly classify a child occupant as an adult.

Potential Risk:
In the event of a crash, the incorrect classification would enable the passenger air bag to deploy instead of disabling it, increasing the risk of injury to the seat occupant.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the seat belt buckle, free of charge. The recall began October 16, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S54
Notice Date: Oct 16, 2020
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V366000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Jun 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

Potential Risk:
An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C12
Notice Date: Jul 8, 2020
Recall Date: Jun 23, 2020
Ford Motor Company
NHTSA Campaign: 20V262000 SAFETY RECALL
25.1K Vehicles Affected
Recall Date: May 8, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.

Potential Risk:
If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
FREE Recall Solution:
Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S20
Notice Date: May 26, 2020
Recall Date: May 8, 2020
Ford Motor Company
NHTSA Campaign: 20V217000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Apr 16, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Expedition vehicles. The front passenger seatbelt buckle's Belt Tension Sensor (BTS) may malfunction and may result in the seat occupant being misclassified.

Potential Risk:
In the event of a crash, the restraint system may not provide the intended level of protection, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the front passenger seatbelt buckle, free of charge. The recall began May 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S17.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S17
Notice Date: May 11, 2020
Recall Date: Apr 16, 2020
Ford Motor Company
NHTSA Campaign: 20V197000 SAFETY RECALL
55.2K Vehicles Affected
Recall Date: Apr 3, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.

Potential Risk:
If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S18
Notice Date: Apr 27, 2020
Recall Date: Apr 3, 2020
Ford Motor Company
NHTSA Campaign: 19V633000 SAFETY RECALL
639.1K Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C07
Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

384 Complaints
Ford Motor Company
Campaign: 11473465 Other
Jul 11, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

When accellerating in 5th, or6th gear trans slips out hard and car wont accelerate for 1 to 2 seconds. It displays being in 1st while this happens before it goes back into precious gear and starts driving.

Corrective Action:

When accellerating in 5th, or6th gear trans slips out hard and car wont accelerate for 1 to 2 seconds. It displays being in 1st while this happens before it goes back into precious gear and starts driving.

Additional Notes:

When accellerating in 5th, or6th gear trans slips out hard and car wont accelerate for 1 to 2 seconds. It displays being in 1st while this happens before it goes back into precious gear and starts driving.

Manufacturer: FORD
Mfg Campaign: 11473465
Notice Date: Jul 11, 2022
Recall Date: Jul 11, 2022
Ford Motor Company
Campaign: 11472947 Other
Jul 8, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The Car ELECTRIC 120V 150Watt connector is failing to hold into any plug into the socket thus falling or pulling halfway out and creating a dangerous situation to our children sitting on the back. In trying to plug back in one of our children got an electrical shock. On another instance the electrical plug came halfway out and made contact with some metal and an electrical arc was created and started a small fire with our children sitting on the back. The circuit braker did NOT pop or quit working so we had to dry stop in the middle of traffic to prevent fire from spreading. We took the car to a Ford dealership to be repaired and they dismiss us till I show them our other 2021 F350 same electrical plug exactly the same and how tight it holds the electrical plug! Not till then the Service advisor told us "Yes it needs to be change" we have been waiting for this to happen over 6 months now without resolution.

Corrective Action:

The Car ELECTRIC 120V 150Watt connector is failing to hold into any plug into the socket thus falling or pulling halfway out and creating a dangerous situation to our children sitting on the back. In trying to plug back in one of our children got an electrical shock. On another instance the electrical plug came halfway out and made contact with some metal and an electrical arc was created and started a small fire with our children sitting on the back. The circuit braker did NOT pop or quit working so we had to dry stop in the middle of traffic to prevent fire from spreading. We took the car to a Ford dealership to be repaired and they dismiss us till I show them our other 2021 F350 same electrical plug exactly the same and how tight it holds the electrical plug! Not till then the Service advisor told us "Yes it needs to be change" we have been waiting for this to happen over 6 months now without resolution.

Additional Notes:

The Car ELECTRIC 120V 150Watt connector is failing to hold into any plug into the socket thus falling or pulling halfway out and creating a dangerous situation to our children sitting on the back. In trying to plug back in one of our children got an electrical shock. On another instance the electrical plug came halfway out and made contact with some metal and an electrical arc was created and started a small fire with our children sitting on the back. The circuit braker did NOT pop or quit working so we had to dry stop in the middle of traffic to prevent fire from spreading. We took the car to a Ford dealership to be repaired and they dismiss us till I show them our other 2021 F350 same electrical plug exactly the same and how tight it holds the electrical plug! Not till then the Service advisor told us "Yes it needs to be change" we have been waiting for this to happen over 6 months now without resolution.

Manufacturer: FORD
Mfg Campaign: 11472947
Notice Date: Jul 8, 2022
Recall Date: Jul 8, 2022
Ford Motor Company
Campaign: 11471613 Other
5 Vehicles Affected
Jun 29, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

Corrective Action:

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

Additional Notes:

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

Manufacturer: FORD
Mfg Campaign: 11471613
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Ford Motor Company
Campaign: 11471613 Other
5 Vehicles Affected
Jun 29, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

Corrective Action:

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

Additional Notes:

While driving down the highway I heard a pop in my vehicle and realized my sunroof had burst. Glass separated and flew into my car and cut myself and my 4 small children. No warning lights were on in my vehicle at this time. When brought to the dealership for repair, the repair shop reported that this will happen with these vehicles and to pursue reimbursement with Ford. Unfortunately, Ford reports that vehicle is not under warranty and the repairs won’t be covered.

Manufacturer: FORD
Mfg Campaign: 11471613
Notice Date: Jun 29, 2022
Recall Date: Jun 29, 2022
Ford Motor Company
Campaign: 11471317 Other
Jun 28, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle started to decelerate independently. The contact stated the error system failure warning light was illuminated. The contact also started to hear an abnormal noise. The contact stated after a few seconds the failure independently stopped and he was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown TBS to be completed. The vehicle was serviced for the bulletin but continued to experience the failure. The contact took the vehicle back to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

Corrective Action:

The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle started to decelerate independently. The contact stated the error system failure warning light was illuminated. The contact also started to hear an abnormal noise. The contact stated after a few seconds the failure independently stopped and he was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown TBS to be completed. The vehicle was serviced for the bulletin but continued to experience the failure. The contact took the vehicle back to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

Additional Notes:

The contact owns a 2020 Ford Expedition. The contact stated while driving at various speeds, the vehicle started to decelerate independently. The contact stated the error system failure warning light was illuminated. The contact also started to hear an abnormal noise. The contact stated after a few seconds the failure independently stopped and he was able to continue driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing an unknown TBS to be completed. The vehicle was serviced for the bulletin but continued to experience the failure. The contact took the vehicle back to the dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

Manufacturer: FORD
Mfg Campaign: 11471317
Notice Date: Jun 28, 2022
Recall Date: Jun 28, 2022
Ford Motor Company
Campaign: 11470014 Other
Jun 20, 2022
Defect Description:

ENGINE

Potential Consequences:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Corrective Action:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Additional Notes:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Manufacturer: FORD
Mfg Campaign: 11470014
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Ford Motor Company
Campaign: 11470014 Other
Jun 20, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Corrective Action:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Additional Notes:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Manufacturer: FORD
Mfg Campaign: 11470014
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Ford Motor Company
Campaign: 11470014 Other
Jun 20, 2022
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Corrective Action:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Additional Notes:

Can be driving on freeway at 70 mph and all of sudden vehicle stalls or transmission begins to slip or stall. Make this grinding clinking sound.all lights on dash light up. Nearly caused a crash . Vehicle jerks and jumps back into gear and then takes off again. Will also do this at even 35 mph too. This has happened numerous times. We have taken it in to Ford and they can’t find anything wrong with it

Manufacturer: FORD
Mfg Campaign: 11470014
Notice Date: Jun 20, 2022
Recall Date: Jun 20, 2022
Ford Motor Company
Campaign: 11469326 Other
Jun 15, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

At 70+ MPH the automatic transmission made a loud clinking sound, lost acceleration/power for approximant 5-8 sec, and the "wrench" and other lights on the cluster board lite up with every light flashing on the interstate in a passing lane, and heavy traffic all around. This same incident occurred just 2 days later at approx 35 mph. It was erratic, disorienting and very distracting. The sudden change in behavior of the vehicle could have caused me to lose control of the vehicle at speed on a the interstate and could easily resulted in an accident causing major injury and damage. This issue has occurred approximately 8 time in the last year starting at approx 22K miles. The dealer says the car has no fault codes and they have download "updates" to the software. One time the dealer had a code of "Stuck in park". That did not resolve the issues. To date they have no explanation for why the vehicle behaved in this manner. Honestly, i am very reluctant to drive this vehicle. I am at a loss on where to go with this issue.

Corrective Action:

At 70+ MPH the automatic transmission made a loud clinking sound, lost acceleration/power for approximant 5-8 sec, and the "wrench" and other lights on the cluster board lite up with every light flashing on the interstate in a passing lane, and heavy traffic all around. This same incident occurred just 2 days later at approx 35 mph. It was erratic, disorienting and very distracting. The sudden change in behavior of the vehicle could have caused me to lose control of the vehicle at speed on a the interstate and could easily resulted in an accident causing major injury and damage. This issue has occurred approximately 8 time in the last year starting at approx 22K miles. The dealer says the car has no fault codes and they have download "updates" to the software. One time the dealer had a code of "Stuck in park". That did not resolve the issues. To date they have no explanation for why the vehicle behaved in this manner. Honestly, i am very reluctant to drive this vehicle. I am at a loss on where to go with this issue.

Additional Notes:

At 70+ MPH the automatic transmission made a loud clinking sound, lost acceleration/power for approximant 5-8 sec, and the "wrench" and other lights on the cluster board lite up with every light flashing on the interstate in a passing lane, and heavy traffic all around. This same incident occurred just 2 days later at approx 35 mph. It was erratic, disorienting and very distracting. The sudden change in behavior of the vehicle could have caused me to lose control of the vehicle at speed on a the interstate and could easily resulted in an accident causing major injury and damage. This issue has occurred approximately 8 time in the last year starting at approx 22K miles. The dealer says the car has no fault codes and they have download "updates" to the software. One time the dealer had a code of "Stuck in park". That did not resolve the issues. To date they have no explanation for why the vehicle behaved in this manner. Honestly, i am very reluctant to drive this vehicle. I am at a loss on where to go with this issue.

Manufacturer: FORD
Mfg Campaign: 11469326
Notice Date: Jun 15, 2022
Recall Date: Jun 15, 2022
Ford Motor Company
Campaign: 11467108 Other
Jun 2, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The MOONROOF EXPLODED- PLEASE come look at it before this kills someone!!!!!! Had the curtain been open the glass would have gone all over my children, it also poses danger to those that might be driving behind/around you should the glass fly into their vehicle/passerby's. It appears this has been a issue but a recall has yet to be issued which is mind blowing to me- as these vehicles often are hauling large families posing a huge safety risk. There were NO WARNINGS!!!!!!!!!!!! GLASS EVERYWHERE_ ADDRESS this before someone gets killed!!

Corrective Action:

The MOONROOF EXPLODED- PLEASE come look at it before this kills someone!!!!!! Had the curtain been open the glass would have gone all over my children, it also poses danger to those that might be driving behind/around you should the glass fly into their vehicle/passerby's. It appears this has been a issue but a recall has yet to be issued which is mind blowing to me- as these vehicles often are hauling large families posing a huge safety risk. There were NO WARNINGS!!!!!!!!!!!! GLASS EVERYWHERE_ ADDRESS this before someone gets killed!!

Additional Notes:

The MOONROOF EXPLODED- PLEASE come look at it before this kills someone!!!!!! Had the curtain been open the glass would have gone all over my children, it also poses danger to those that might be driving behind/around you should the glass fly into their vehicle/passerby's. It appears this has been a issue but a recall has yet to be issued which is mind blowing to me- as these vehicles often are hauling large families posing a huge safety risk. There were NO WARNINGS!!!!!!!!!!!! GLASS EVERYWHERE_ ADDRESS this before someone gets killed!!

Manufacturer: FORD
Mfg Campaign: 11467108
Notice Date: Jun 2, 2022
Recall Date: Jun 2, 2022
Ford Motor Company
Campaign: 11466029 Other
May 25, 2022
Defect Description:

ENGINE

Potential Consequences:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Corrective Action:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Additional Notes:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Manufacturer: FORD
Mfg Campaign: 11466029
Notice Date: May 25, 2022
Recall Date: May 25, 2022
Ford Motor Company
Campaign: 11466029 Other
May 25, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Corrective Action:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Additional Notes:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Manufacturer: FORD
Mfg Campaign: 11466029
Notice Date: May 25, 2022
Recall Date: May 25, 2022
Ford Motor Company
Campaign: 11466029 Other
May 25, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Corrective Action:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Additional Notes:

At least 5 different times while driving I go to push the accelerator and the gear seems to slip and an awful sound like gears grinding is heard. I always feel like my transmission is going to fall out from under the car. It prohibits the car from moving and I have almost been hit from behind because I cannot accelerate at the time. It has happened on the freeway, in town driving, and even accelerating up my driveway. I have taken it to a Ford dealership but no answers.

Manufacturer: FORD
Mfg Campaign: 11466029
Notice Date: May 25, 2022
Recall Date: May 25, 2022
Ford Motor Company
Campaign: 11462914 Other
May 1, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.

Corrective Action:

My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.

Additional Notes:

My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.

Manufacturer: FORD
Mfg Campaign: 11462914
Notice Date: May 1, 2022
Recall Date: May 1, 2022
Ford Motor Company
Campaign: 11462914 Other
May 1, 2022
Defect Description:

BACK OVER PREVENTION: WARNINGS

Potential Consequences:

My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.

Corrective Action:

My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.

Additional Notes:

My car has been skipping between 3 rpm and up. The other day the collision assist pulled up and my car did a crazy jerking and almost cut off while driving. I drove slowly home with it constantly skipping and making it hard to accelerate. After it sat overnight the collision warning went off. It’s still skipping some and the power is not there like it once was.

Manufacturer: FORD
Mfg Campaign: 11462914
Notice Date: May 1, 2022
Recall Date: May 1, 2022
Ford Motor Company
Campaign: 11462774 Other
Apr 29, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission is slipping very bad. Really shifts hard between gears, especially from 4th to 5th gear. Went to pass a vehicle, on acceleration the transmission slipped and the engine rpm's went very high. I let off the accelerator and the gear caught. I thought the transmission was done at that time.

Corrective Action:

Transmission is slipping very bad. Really shifts hard between gears, especially from 4th to 5th gear. Went to pass a vehicle, on acceleration the transmission slipped and the engine rpm's went very high. I let off the accelerator and the gear caught. I thought the transmission was done at that time.

Additional Notes:

Transmission is slipping very bad. Really shifts hard between gears, especially from 4th to 5th gear. Went to pass a vehicle, on acceleration the transmission slipped and the engine rpm's went very high. I let off the accelerator and the gear caught. I thought the transmission was done at that time.

Manufacturer: FORD
Mfg Campaign: 11462774
Notice Date: Apr 29, 2022
Recall Date: Apr 29, 2022
Ford Motor Company
Campaign: 11461435 Other
Apr 20, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

While driving down the highway I heard a noise of something on the roof of my car I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car

Corrective Action:

While driving down the highway I heard a noise of something on the roof of my car I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car

Additional Notes:

While driving down the highway I heard a noise of something on the roof of my car I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car

Manufacturer: FORD
Mfg Campaign: 11461435
Notice Date: Apr 20, 2022
Recall Date: Apr 20, 2022
Ford Motor Company
Campaign: 11458386 Other
Mar 25, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.

Corrective Action:

The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.

Additional Notes:

The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.

Manufacturer: FORD
Mfg Campaign: 11458386
Notice Date: Mar 25, 2022
Recall Date: Mar 25, 2022
Ford Motor Company
Campaign: 11450825 Other
Feb 7, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

While driving the Vehicle in 4A and sometimes 2 WD at 75MPH it shifts into neutral and you have to pull over and slow down to 50 MPH to get it to go back into gear. I have another vehicle just like it and the same problem exists and Ford dealer says they can't find anything. This is definitely a Safety Issue as it occurs mostly on the Interstate.

Corrective Action:

While driving the Vehicle in 4A and sometimes 2 WD at 75MPH it shifts into neutral and you have to pull over and slow down to 50 MPH to get it to go back into gear. I have another vehicle just like it and the same problem exists and Ford dealer says they can't find anything. This is definitely a Safety Issue as it occurs mostly on the Interstate.

Additional Notes:

While driving the Vehicle in 4A and sometimes 2 WD at 75MPH it shifts into neutral and you have to pull over and slow down to 50 MPH to get it to go back into gear. I have another vehicle just like it and the same problem exists and Ford dealer says they can't find anything. This is definitely a Safety Issue as it occurs mostly on the Interstate.

Manufacturer: FORD
Mfg Campaign: 11450825
Notice Date: Feb 7, 2022
Recall Date: Feb 7, 2022
Ford Motor Company
Campaign: 11448798 Other
Jan 25, 2022
Defect Description:

VISIBILITY:WINDSHIELD

Potential Consequences:

The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.

Corrective Action:

The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.

Additional Notes:

The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.

Manufacturer: FORD
Mfg Campaign: 11448798
Notice Date: Jan 25, 2022
Recall Date: Jan 25, 2022

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