Complaints & Recalls
Official Safety Recalls - Important!
61 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 F-150, Expedition, and Lincoln Navigator vehicles. The brake master cylinder may allow brake fluid to leak from the front wheel circuit into the brake booster.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171) or go to www.safercar.gov.
Mfg Campaign: 25S37
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-888-275-9171), or go to www.nhtsa.gov.
Mfg Campaign: 25S31
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S06
Recall Date: Feb 9, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C20
Recall Date: Jun 9, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Lincoln Navigator, and Ford Expedition vehicles. The second row center seat track assemblies may be missing one or both of the J-Channel reinforcement brackets, possibly allowing the seat to move in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S37
Recall Date: Nov 14, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition, F-150, and Lincoln Navigator vehicles equipped with 3.5L GTDI V6 engines. These vehicles have high pressure fuel pump assemblies with welds that can fracture, which may cause an oil or fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S17
Recall Date: Jun 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 F-650 and F-750 vehicles equipped with 6-speed automatic transmissions and 2018 Ford F-150 and Expedition vehicles equipped with 10-speed automatic transmissions (excluding Expedition vehicles with a Rotary Gear Shift Dial on the console). The gear shift cable clip may not be properly seated, allowing the transmission to be in a different gear than indicated by the gear shift lever position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S10
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford F-150 and 2018 Ford Expedition and Mustang and Lincoln Navigator vehicles equipped with 10-speed automatic transmissions. A roll pin may not have been installed in the transmission, potentially causing a loss of the "Park" function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S09
Recall Date: Apr 4, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Expedition and Lincoln Navigator vehicles. The second row window control modules may intermittently stop the movement of the power window. If something, such as a finger, is pinched by the window glass, the stopped window control module may prevent the window from automatically reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18C01
Recall Date: Jan 16, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Expedition vehicles. The second row outboard seats may have excessive forward adjustment capability and/or may have an improperly installed bolt that secures the seat back to the seat base. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints", number 207, "Seating Systems", and number 210, "Seat Belt Anchorage System."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C20
Recall Date: Dec 1, 2017
Consumer Complaints
396 ComplaintsFord Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE AIR BAG WARNING LIGHT IS ON WHICH MAY CAUSE THE AIRBAGS NOT TO FUNCTION PROPERLY. WE HAVE NOT HAD AN ACCIDENT TO CAUSE THE AIR BAG LIGHT ON THE DASHBOARD TURN ON. WE ARE TAKING IT TO THE DEALERSHIP LATER IN THE MONTH TO FIND OUT THE EXACT CAUSE OF THIS MALFUNCTION. BUT THE POTENTIAL OF AN ACCIDENT AND THE AIR BASS FAILING TO DEPLOY IS IN THE BACK OF MY MIND. PLEASE LOOK INTO THIS MATTER NOW SO IT PREVENTS ANY FUTURE FAMILIES BEING AFFECTED.
Corrective Action:
THE AIR BAG WARNING LIGHT IS ON WHICH MAY CAUSE THE AIRBAGS NOT TO FUNCTION PROPERLY. WE HAVE NOT HAD AN ACCIDENT TO CAUSE THE AIR BAG LIGHT ON THE DASHBOARD TURN ON. WE ARE TAKING IT TO THE DEALERSHIP LATER IN THE MONTH TO FIND OUT THE EXACT CAUSE OF THIS MALFUNCTION. BUT THE POTENTIAL OF AN ACCIDENT AND THE AIR BASS FAILING TO DEPLOY IS IN THE BACK OF MY MIND. PLEASE LOOK INTO THIS MATTER NOW SO IT PREVENTS ANY FUTURE FAMILIES BEING AFFECTED.
Additional Notes:
THE AIR BAG WARNING LIGHT IS ON WHICH MAY CAUSE THE AIRBAGS NOT TO FUNCTION PROPERLY. WE HAVE NOT HAD AN ACCIDENT TO CAUSE THE AIR BAG LIGHT ON THE DASHBOARD TURN ON. WE ARE TAKING IT TO THE DEALERSHIP LATER IN THE MONTH TO FIND OUT THE EXACT CAUSE OF THIS MALFUNCTION. BUT THE POTENTIAL OF AN ACCIDENT AND THE AIR BASS FAILING TO DEPLOY IS IN THE BACK OF MY MIND. PLEASE LOOK INTO THIS MATTER NOW SO IT PREVENTS ANY FUTURE FAMILIES BEING AFFECTED.
Mfg Campaign: 11172356
Recall Date: Jan 27, 2019
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HEADLIGHT POWER ON THE VEHICLE IS INADEQUATE, DOES NOT PROVIDE ENOUGH FORWARD VISIBILITY. NOTICED AFTER PURCHASE OF VEHICLE IN DEC. 2018
Corrective Action:
HEADLIGHT POWER ON THE VEHICLE IS INADEQUATE, DOES NOT PROVIDE ENOUGH FORWARD VISIBILITY. NOTICED AFTER PURCHASE OF VEHICLE IN DEC. 2018
Additional Notes:
HEADLIGHT POWER ON THE VEHICLE IS INADEQUATE, DOES NOT PROVIDE ENOUGH FORWARD VISIBILITY. NOTICED AFTER PURCHASE OF VEHICLE IN DEC. 2018
Mfg Campaign: 11170337
Recall Date: Jan 16, 2019
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Corrective Action:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Additional Notes:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Mfg Campaign: 11165405
Recall Date: Jan 5, 2019
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Corrective Action:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Additional Notes:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Mfg Campaign: 11165405
Recall Date: Jan 5, 2019
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Corrective Action:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Additional Notes:
ELECTRONIC DIAL SHIFTER WILL AUTOMATICALLY SWITCH FROM DRIVE TO PARK IF THE VEHICLE START STOP BUTTON IS DEPRESSED WHEN THE CAR IS RUNNING. THE PARKING BRAKE ALSO AUTOMATICALLY SWITCHES ON AT THE SAME TIME. CONSIDER WHAT WOULD HAPPEN IF A 2018 FORD EXPEDITION IS TRAVELING ON A FREEWAY IN TRAFFIC AND THE START STOP BUTTON WERE ACCIDENTALLY DEPRESSED. THE CAR WOULD SHIFT INTO PARK, THE PARKING BRAKE WOULD ENGAGE AND THE DRIVER WOULD DECELERATE RAPIDLY FROM 65 MPH TO A STOP WITH NO NOTICE, LIKELY BEING REAR ENDED BY TRAFFIC IE; A SEMI TRUCK AT HIGHWAY SPEED. THE ELECTRONIC SHIFTER SHOULD STAY IN THE SELECTED GEAR WHEN THE START STOP BUTTON IS DEPRESSED AS A CONVENTION SHIFTER WOULD, ELECTRIC OR MECHANICAL. I DETERMINED THIS AFTER GOING TO A CAR WASH, PUTTING THE CAR IN NEUTRAL THEN DEPRESSING THE STOP BUTTON TO SAVE FUEL. THE CARIMMEDIATELY SHIFTED FROM NEUTRAL TO PARK AND ENGAGED THE PARKING BRAKE. I TESTED THE DRIVE, START BUTTON OFF, IMMEDIATELY SWITCHES TO PARK ON A FLAT STREET AT ZERO SPEED. I REALIZED AS AN ENGINEER THAT IF THIS HAPPENED AT SPEED A FATAL ACCIDENT COULD OCCUR. FORD CAN REMOVE THIS RISK WITH A SOFTWARE UPDATE TO THE ELECTRONIC SHIFTING, LEAVING THE CAR IN THE SELECTED GEAR IF THE START STOP BUTTON IS DEPRESSED.
Mfg Campaign: 11165405
Recall Date: Jan 5, 2019
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HALOGEN HEADLIGHTS IN MY 2018 FORD EXPEDITION LIMITED ARE TOO DIM AND UNSAFE FOR ROADS THAT ARE NOT LIT OR FOR DRIVING IN THE RAIN ON ANY ROAD. I CANNOT SEE THE ROAD WELL AND I FEEL THAT THE HALOGEN BULBS ARE NOT A GOOD ENOUGH OPTION IN A 60K+ VEHICLE. I AM EXTREMELY DISAPPOINTED IN FORD MOTOR COMPANY FOR CUTTING CORNERS AND NOT MAKING THE LED HEADLIGHT HOUSING STANDARD FOR ALL OF THEIR VEHICLES. THE FORD OEM HALOGEN BULBS ARE EXTREMELY DIM AND UNSAFE FOR CONSUMER USE. IF THERE WAS SOMETHING IN THE ROAD, I DON'T THINK MY HEADLIGHTS WOULD GIVE ME ENOUGH NOTICE TO AVOID AN OBSTRUCTION. VERY UNSAFE.
Corrective Action:
THE HALOGEN HEADLIGHTS IN MY 2018 FORD EXPEDITION LIMITED ARE TOO DIM AND UNSAFE FOR ROADS THAT ARE NOT LIT OR FOR DRIVING IN THE RAIN ON ANY ROAD. I CANNOT SEE THE ROAD WELL AND I FEEL THAT THE HALOGEN BULBS ARE NOT A GOOD ENOUGH OPTION IN A 60K+ VEHICLE. I AM EXTREMELY DISAPPOINTED IN FORD MOTOR COMPANY FOR CUTTING CORNERS AND NOT MAKING THE LED HEADLIGHT HOUSING STANDARD FOR ALL OF THEIR VEHICLES. THE FORD OEM HALOGEN BULBS ARE EXTREMELY DIM AND UNSAFE FOR CONSUMER USE. IF THERE WAS SOMETHING IN THE ROAD, I DON'T THINK MY HEADLIGHTS WOULD GIVE ME ENOUGH NOTICE TO AVOID AN OBSTRUCTION. VERY UNSAFE.
Additional Notes:
THE HALOGEN HEADLIGHTS IN MY 2018 FORD EXPEDITION LIMITED ARE TOO DIM AND UNSAFE FOR ROADS THAT ARE NOT LIT OR FOR DRIVING IN THE RAIN ON ANY ROAD. I CANNOT SEE THE ROAD WELL AND I FEEL THAT THE HALOGEN BULBS ARE NOT A GOOD ENOUGH OPTION IN A 60K+ VEHICLE. I AM EXTREMELY DISAPPOINTED IN FORD MOTOR COMPANY FOR CUTTING CORNERS AND NOT MAKING THE LED HEADLIGHT HOUSING STANDARD FOR ALL OF THEIR VEHICLES. THE FORD OEM HALOGEN BULBS ARE EXTREMELY DIM AND UNSAFE FOR CONSUMER USE. IF THERE WAS SOMETHING IN THE ROAD, I DON'T THINK MY HEADLIGHTS WOULD GIVE ME ENOUGH NOTICE TO AVOID AN OBSTRUCTION. VERY UNSAFE.
Mfg Campaign: 11161029
Recall Date: Dec 12, 2018
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE TRUCK WAS BEING BACKED INTO A PARKING SPOT ,THE TRUCKS TURNED OFF I PUSHED THE PEDAL TO START THE TRUCK TO BACK UP AND IT PROPELLED INTO THE WALL OF THE ESTABLISHMENT THAT I WAS GOING INTO TO EAT DINNER CAUSING A GREAT DEAL OF DAMAGE TO THE BUILDING AND MY VEHICLE. MY BIGGEST CONCERN IS THIS PROBLEM NOT BEING LOOKED INTO. I HAVE A FAMILY AND WE ALL RIDE IN THIS TRUCK I WOULD NEVER WANT TO PUT THERE LIVES IN DANGER KNOWING THAT THIS IS A PROBLEM GOING ON WITH THESE TRUCKS.
Corrective Action:
THE TRUCK WAS BEING BACKED INTO A PARKING SPOT ,THE TRUCKS TURNED OFF I PUSHED THE PEDAL TO START THE TRUCK TO BACK UP AND IT PROPELLED INTO THE WALL OF THE ESTABLISHMENT THAT I WAS GOING INTO TO EAT DINNER CAUSING A GREAT DEAL OF DAMAGE TO THE BUILDING AND MY VEHICLE. MY BIGGEST CONCERN IS THIS PROBLEM NOT BEING LOOKED INTO. I HAVE A FAMILY AND WE ALL RIDE IN THIS TRUCK I WOULD NEVER WANT TO PUT THERE LIVES IN DANGER KNOWING THAT THIS IS A PROBLEM GOING ON WITH THESE TRUCKS.
Additional Notes:
THE TRUCK WAS BEING BACKED INTO A PARKING SPOT ,THE TRUCKS TURNED OFF I PUSHED THE PEDAL TO START THE TRUCK TO BACK UP AND IT PROPELLED INTO THE WALL OF THE ESTABLISHMENT THAT I WAS GOING INTO TO EAT DINNER CAUSING A GREAT DEAL OF DAMAGE TO THE BUILDING AND MY VEHICLE. MY BIGGEST CONCERN IS THIS PROBLEM NOT BEING LOOKED INTO. I HAVE A FAMILY AND WE ALL RIDE IN THIS TRUCK I WOULD NEVER WANT TO PUT THERE LIVES IN DANGER KNOWING THAT THIS IS A PROBLEM GOING ON WITH THESE TRUCKS.
Mfg Campaign: 11144483
Recall Date: Oct 31, 2018
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HALOGEN HEADLAMPS ON THE 2018 EXPEDITION ARE COMPLETELY INADEQUATE FOR A 2018 VEHICLE. THEY ARE DIM, AND THEY ARE ANGLED DOWN WITH A LOW CUTOFF. I BROUGHT MY VEHICLE TO THE DEALER AND THEY ADJUSTED THE LIGHTS AS HIGH AS POSSIBLE, WHICH DID NOT ADDRESS THIS ISSUE. FORD OFFERS AN OPTIONAL LED HEADLAMP SYSTEM WHICH APPEARS SIGNIFICANTLY BRIGHTER AND SAFER, BUT AT THE TIME OF PURCHASE THEY DIDN'T HAVE THESE ON THE DEALER LOTS. IT'S WILDLY IRRESPONSIBLE TO SELL A BRAND NEW VEHICLE FOR $65000 + THAT HAS HEADLIGHTS FROM THE 1990S. THEY ALSO CLAIM THAT THIS SYSTEM CAN NOT BE RETROFITTED TO THE HALOGEN HEADLAMP MODELS. DRIVING AT NIGHT ON A ROAD WITHOUT STREET LIGHTS IS UNSAFE. YOU CAN'T SEE ROAD SIGNS, ONCOMING TRAFFIC, PEDESTRIANS ON THE ROAD, ETC. VISIBILITY IS LIMITED TO A VERY SHORT DISTANCE. THERE ARE MULTIPLE COMPLAINTS ON THIS NHTSA SITE ABOUT THE INADEQUATE LIGHTING, WHAT WILL IT TAKE TO GET FORD TO REPLACE THE HALOGEN LIGHTS WITH THE LED LIGHTS?
Corrective Action:
THE HALOGEN HEADLAMPS ON THE 2018 EXPEDITION ARE COMPLETELY INADEQUATE FOR A 2018 VEHICLE. THEY ARE DIM, AND THEY ARE ANGLED DOWN WITH A LOW CUTOFF. I BROUGHT MY VEHICLE TO THE DEALER AND THEY ADJUSTED THE LIGHTS AS HIGH AS POSSIBLE, WHICH DID NOT ADDRESS THIS ISSUE. FORD OFFERS AN OPTIONAL LED HEADLAMP SYSTEM WHICH APPEARS SIGNIFICANTLY BRIGHTER AND SAFER, BUT AT THE TIME OF PURCHASE THEY DIDN'T HAVE THESE ON THE DEALER LOTS. IT'S WILDLY IRRESPONSIBLE TO SELL A BRAND NEW VEHICLE FOR $65000 + THAT HAS HEADLIGHTS FROM THE 1990S. THEY ALSO CLAIM THAT THIS SYSTEM CAN NOT BE RETROFITTED TO THE HALOGEN HEADLAMP MODELS. DRIVING AT NIGHT ON A ROAD WITHOUT STREET LIGHTS IS UNSAFE. YOU CAN'T SEE ROAD SIGNS, ONCOMING TRAFFIC, PEDESTRIANS ON THE ROAD, ETC. VISIBILITY IS LIMITED TO A VERY SHORT DISTANCE. THERE ARE MULTIPLE COMPLAINTS ON THIS NHTSA SITE ABOUT THE INADEQUATE LIGHTING, WHAT WILL IT TAKE TO GET FORD TO REPLACE THE HALOGEN LIGHTS WITH THE LED LIGHTS?
Additional Notes:
THE HALOGEN HEADLAMPS ON THE 2018 EXPEDITION ARE COMPLETELY INADEQUATE FOR A 2018 VEHICLE. THEY ARE DIM, AND THEY ARE ANGLED DOWN WITH A LOW CUTOFF. I BROUGHT MY VEHICLE TO THE DEALER AND THEY ADJUSTED THE LIGHTS AS HIGH AS POSSIBLE, WHICH DID NOT ADDRESS THIS ISSUE. FORD OFFERS AN OPTIONAL LED HEADLAMP SYSTEM WHICH APPEARS SIGNIFICANTLY BRIGHTER AND SAFER, BUT AT THE TIME OF PURCHASE THEY DIDN'T HAVE THESE ON THE DEALER LOTS. IT'S WILDLY IRRESPONSIBLE TO SELL A BRAND NEW VEHICLE FOR $65000 + THAT HAS HEADLIGHTS FROM THE 1990S. THEY ALSO CLAIM THAT THIS SYSTEM CAN NOT BE RETROFITTED TO THE HALOGEN HEADLAMP MODELS. DRIVING AT NIGHT ON A ROAD WITHOUT STREET LIGHTS IS UNSAFE. YOU CAN'T SEE ROAD SIGNS, ONCOMING TRAFFIC, PEDESTRIANS ON THE ROAD, ETC. VISIBILITY IS LIMITED TO A VERY SHORT DISTANCE. THERE ARE MULTIPLE COMPLAINTS ON THIS NHTSA SITE ABOUT THE INADEQUATE LIGHTING, WHAT WILL IT TAKE TO GET FORD TO REPLACE THE HALOGEN LIGHTS WITH THE LED LIGHTS?
Mfg Campaign: 11138814
Recall Date: Oct 6, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TODAY I EXPERIENCED A COMPLETE FAILURE OF THE BRAKES ON MY 2018 FORD EXPEDITION EL. THE BRAKE PEDAL WOULD NOT BUILD ANY PRESSURE WHICH ALMOST CAUSED AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE. TO ANSWER THE SPECIFICS REQUESTED BY NHTSA, THE VEHICLE WAS BEING DRIVEN AT 45MPH OR LESS ON A CITY STREET AND THE PROBLEM STILL PERSISTED WHEN THE VEHICLE WAS STOPPED. THE ONLY WAY TO BUILD BRAKE PRESSURE WAS TO TURN THE VEHICLE OFF AND PUMP THE PEDAL. THIS VEHICLE IS LESS THAN 6 MONTHS OLD AND FOR HOW MUCH FORD CHARGES FOR A LIMITED EDITION EXPEDITION YOU EXPECT TO NOT HAVE YOUR BRAKES FAIL. THIS IS UNACCEPTABLE, FORD! THANK GOD NOBODY WAS KILLED BY THIS MANUFACTURING FLAW.
Corrective Action:
TODAY I EXPERIENCED A COMPLETE FAILURE OF THE BRAKES ON MY 2018 FORD EXPEDITION EL. THE BRAKE PEDAL WOULD NOT BUILD ANY PRESSURE WHICH ALMOST CAUSED AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE. TO ANSWER THE SPECIFICS REQUESTED BY NHTSA, THE VEHICLE WAS BEING DRIVEN AT 45MPH OR LESS ON A CITY STREET AND THE PROBLEM STILL PERSISTED WHEN THE VEHICLE WAS STOPPED. THE ONLY WAY TO BUILD BRAKE PRESSURE WAS TO TURN THE VEHICLE OFF AND PUMP THE PEDAL. THIS VEHICLE IS LESS THAN 6 MONTHS OLD AND FOR HOW MUCH FORD CHARGES FOR A LIMITED EDITION EXPEDITION YOU EXPECT TO NOT HAVE YOUR BRAKES FAIL. THIS IS UNACCEPTABLE, FORD! THANK GOD NOBODY WAS KILLED BY THIS MANUFACTURING FLAW.
Additional Notes:
TODAY I EXPERIENCED A COMPLETE FAILURE OF THE BRAKES ON MY 2018 FORD EXPEDITION EL. THE BRAKE PEDAL WOULD NOT BUILD ANY PRESSURE WHICH ALMOST CAUSED AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE. TO ANSWER THE SPECIFICS REQUESTED BY NHTSA, THE VEHICLE WAS BEING DRIVEN AT 45MPH OR LESS ON A CITY STREET AND THE PROBLEM STILL PERSISTED WHEN THE VEHICLE WAS STOPPED. THE ONLY WAY TO BUILD BRAKE PRESSURE WAS TO TURN THE VEHICLE OFF AND PUMP THE PEDAL. THIS VEHICLE IS LESS THAN 6 MONTHS OLD AND FOR HOW MUCH FORD CHARGES FOR A LIMITED EDITION EXPEDITION YOU EXPECT TO NOT HAVE YOUR BRAKES FAIL. THIS IS UNACCEPTABLE, FORD! THANK GOD NOBODY WAS KILLED BY THIS MANUFACTURING FLAW.
Mfg Campaign: 11132898
Recall Date: Oct 2, 2018
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE LOW BEAM HEADLIGHTS SHINE VERY LOW AND NOT FAR ENOUGH AHEAD OF THE VEHICLE. THEY ARE ALSO VERY DIM.
Corrective Action:
THE LOW BEAM HEADLIGHTS SHINE VERY LOW AND NOT FAR ENOUGH AHEAD OF THE VEHICLE. THEY ARE ALSO VERY DIM.
Additional Notes:
THE LOW BEAM HEADLIGHTS SHINE VERY LOW AND NOT FAR ENOUGH AHEAD OF THE VEHICLE. THEY ARE ALSO VERY DIM.
Mfg Campaign: 11123923
Recall Date: Sep 1, 2018
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON THIS VEHICLE ARE ABSOLUTELY THE WORST OF ANY CAR I'VE EVER DRIVEN. DID NIGHT DRIVING YESTERDAY; THE PERIPHERAL LIGHTING WAS VIRTUALLY NON-EXISTENT, AND I COULDN'T EVEN SEE MY DRIVEWAY FROM THE ROAD. THERE IS NO MENTION ON THE WINDOW STICKER ABOUT WHAT TYPE OF LIGHT FIXTURES THE CAR HAS. I FEEL EXTREMELY UNSAFE WHEN DRIVING THIS VEHICLE AT NIGHT, AND WILL LIMIT THIS EXPOSURE WHEN I CAN. TOTALLY UNSAFE IN THE DARK OF NIGHT. THE ROAD TO OUR PLACE IS UNLIGHTED AND KINDA COUNTRY . . . COULDN'T SEE THE DRIVEWAY AT 10MPH WITH THE TURN SIGNAL FLASHING
Corrective Action:
THE HEADLIGHTS ON THIS VEHICLE ARE ABSOLUTELY THE WORST OF ANY CAR I'VE EVER DRIVEN. DID NIGHT DRIVING YESTERDAY; THE PERIPHERAL LIGHTING WAS VIRTUALLY NON-EXISTENT, AND I COULDN'T EVEN SEE MY DRIVEWAY FROM THE ROAD. THERE IS NO MENTION ON THE WINDOW STICKER ABOUT WHAT TYPE OF LIGHT FIXTURES THE CAR HAS. I FEEL EXTREMELY UNSAFE WHEN DRIVING THIS VEHICLE AT NIGHT, AND WILL LIMIT THIS EXPOSURE WHEN I CAN. TOTALLY UNSAFE IN THE DARK OF NIGHT. THE ROAD TO OUR PLACE IS UNLIGHTED AND KINDA COUNTRY . . . COULDN'T SEE THE DRIVEWAY AT 10MPH WITH THE TURN SIGNAL FLASHING
Additional Notes:
THE HEADLIGHTS ON THIS VEHICLE ARE ABSOLUTELY THE WORST OF ANY CAR I'VE EVER DRIVEN. DID NIGHT DRIVING YESTERDAY; THE PERIPHERAL LIGHTING WAS VIRTUALLY NON-EXISTENT, AND I COULDN'T EVEN SEE MY DRIVEWAY FROM THE ROAD. THERE IS NO MENTION ON THE WINDOW STICKER ABOUT WHAT TYPE OF LIGHT FIXTURES THE CAR HAS. I FEEL EXTREMELY UNSAFE WHEN DRIVING THIS VEHICLE AT NIGHT, AND WILL LIMIT THIS EXPOSURE WHEN I CAN. TOTALLY UNSAFE IN THE DARK OF NIGHT. THE ROAD TO OUR PLACE IS UNLIGHTED AND KINDA COUNTRY . . . COULDN'T SEE THE DRIVEWAY AT 10MPH WITH THE TURN SIGNAL FLASHING
Mfg Campaign: 11122445
Recall Date: Aug 26, 2018
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
AFTER CALLING 3 FORD DEALERS AROUND KANSAS CITY MO. THEY ALL TOLD ME THAT FORD DOES NOT HAVE SEAT BELT EXTENSION FOR 2018 EXPEDITION.
Corrective Action:
AFTER CALLING 3 FORD DEALERS AROUND KANSAS CITY MO. THEY ALL TOLD ME THAT FORD DOES NOT HAVE SEAT BELT EXTENSION FOR 2018 EXPEDITION.
Additional Notes:
AFTER CALLING 3 FORD DEALERS AROUND KANSAS CITY MO. THEY ALL TOLD ME THAT FORD DOES NOT HAVE SEAT BELT EXTENSION FOR 2018 EXPEDITION.
Mfg Campaign: 11121769
Recall Date: Aug 22, 2018
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
PURCHASED NEW 2018 EXPEDITION FX4 XLT WOTH CLASS IV TOWING PACKAGE AND OTHER OPTIONS RELYING ON FORD, ITS DEALERS, AND FORD'S PR, THAT VEHICLE COULD TOW TRAILERS UP TO CERTAIN WEIGHT. BUT, ONCE WENT TO PURCHASE TRAVEL TRAILER TO TOW, DISCOVER THAT FINE PRINT HARD TO FIND FORD DISCLOSURE HAD FAR LOWER TOWING LIMITS UNLESS PURCHASE ADDITIONAL EXPENSIVE TOWING OPTIONS. ALSO, VEHICLE LACKS TRAILER BRAKE CONTROLLER THAT IS REQUIRED IN MANY PLACES BY LAW AND NECESSARY TO TOW ALMOST ANYTHING SAFELY. IT IS POSSIBLE THAT BUYERS WILL NOT KNOW THE FOREGOING AND TOW RESULTING IN DANGEROUS RISKS AND POTENTIAL THIRD PERSON INJURIES/DEATHS IN CRASHES INVOLVING THE TOWING OF HEAVY TRAILERS WITH NO BRAKE CONTROLLERS.
Corrective Action:
PURCHASED NEW 2018 EXPEDITION FX4 XLT WOTH CLASS IV TOWING PACKAGE AND OTHER OPTIONS RELYING ON FORD, ITS DEALERS, AND FORD'S PR, THAT VEHICLE COULD TOW TRAILERS UP TO CERTAIN WEIGHT. BUT, ONCE WENT TO PURCHASE TRAVEL TRAILER TO TOW, DISCOVER THAT FINE PRINT HARD TO FIND FORD DISCLOSURE HAD FAR LOWER TOWING LIMITS UNLESS PURCHASE ADDITIONAL EXPENSIVE TOWING OPTIONS. ALSO, VEHICLE LACKS TRAILER BRAKE CONTROLLER THAT IS REQUIRED IN MANY PLACES BY LAW AND NECESSARY TO TOW ALMOST ANYTHING SAFELY. IT IS POSSIBLE THAT BUYERS WILL NOT KNOW THE FOREGOING AND TOW RESULTING IN DANGEROUS RISKS AND POTENTIAL THIRD PERSON INJURIES/DEATHS IN CRASHES INVOLVING THE TOWING OF HEAVY TRAILERS WITH NO BRAKE CONTROLLERS.
Additional Notes:
PURCHASED NEW 2018 EXPEDITION FX4 XLT WOTH CLASS IV TOWING PACKAGE AND OTHER OPTIONS RELYING ON FORD, ITS DEALERS, AND FORD'S PR, THAT VEHICLE COULD TOW TRAILERS UP TO CERTAIN WEIGHT. BUT, ONCE WENT TO PURCHASE TRAVEL TRAILER TO TOW, DISCOVER THAT FINE PRINT HARD TO FIND FORD DISCLOSURE HAD FAR LOWER TOWING LIMITS UNLESS PURCHASE ADDITIONAL EXPENSIVE TOWING OPTIONS. ALSO, VEHICLE LACKS TRAILER BRAKE CONTROLLER THAT IS REQUIRED IN MANY PLACES BY LAW AND NECESSARY TO TOW ALMOST ANYTHING SAFELY. IT IS POSSIBLE THAT BUYERS WILL NOT KNOW THE FOREGOING AND TOW RESULTING IN DANGEROUS RISKS AND POTENTIAL THIRD PERSON INJURIES/DEATHS IN CRASHES INVOLVING THE TOWING OF HEAVY TRAILERS WITH NO BRAKE CONTROLLERS.
Mfg Campaign: 11118957
Recall Date: Aug 10, 2018
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
RECENTLY I RENTED A FORD EXPEDITION. MUCH OF THE DRIVING WAS IN AN AROUND THE MOUNTAINS SURROUNDING YELLOWSTONE NATIONAL PARK. WHILE I FOUND THE VEHICLE EASY TO DRIVE THERE IS ONE GLARING SAFETY ISSUE CONCERNING THE ABILITY TO DOWNSHIFT. ONE MUST TAKE THEIR EYES OFF THE ROAD TO LOCATE THE + OR - BUTTONS ON THE CENTER CONSOLE TO CHANGE GEARS. THESE BUTTONS SHOULD BE LOCATED ON THE STEERING WHEEL. NOT ON THE CENTER CONSOLE.
Corrective Action:
RECENTLY I RENTED A FORD EXPEDITION. MUCH OF THE DRIVING WAS IN AN AROUND THE MOUNTAINS SURROUNDING YELLOWSTONE NATIONAL PARK. WHILE I FOUND THE VEHICLE EASY TO DRIVE THERE IS ONE GLARING SAFETY ISSUE CONCERNING THE ABILITY TO DOWNSHIFT. ONE MUST TAKE THEIR EYES OFF THE ROAD TO LOCATE THE + OR - BUTTONS ON THE CENTER CONSOLE TO CHANGE GEARS. THESE BUTTONS SHOULD BE LOCATED ON THE STEERING WHEEL. NOT ON THE CENTER CONSOLE.
Additional Notes:
RECENTLY I RENTED A FORD EXPEDITION. MUCH OF THE DRIVING WAS IN AN AROUND THE MOUNTAINS SURROUNDING YELLOWSTONE NATIONAL PARK. WHILE I FOUND THE VEHICLE EASY TO DRIVE THERE IS ONE GLARING SAFETY ISSUE CONCERNING THE ABILITY TO DOWNSHIFT. ONE MUST TAKE THEIR EYES OFF THE ROAD TO LOCATE THE + OR - BUTTONS ON THE CENTER CONSOLE TO CHANGE GEARS. THESE BUTTONS SHOULD BE LOCATED ON THE STEERING WHEEL. NOT ON THE CENTER CONSOLE.
Mfg Campaign: 11115787
Recall Date: Aug 5, 2018
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
CPSC: THE PURPORTED PURPOSE OF FORD'S 'PROJECTOR' HEADLIGHT DESIGN WAS TO INCREASE LUMENS WHILE DECREASING POWER CONSUMPTION. INSTEAD OF THE HEADLIGHT (AS WITH 'NORMAL' LOW-BEAM HEADLIGHTS) BEING AIMED AWAY FROM ONCOMING VEHICLES AND DISPLAYING THE ENTIRE ROAD AHEAD, THE HEADLIGHT ROAD VISIBILITY (AS VIEWED BY THE DRIVER THROUGH THE WINDSHIELD) HAS A DISTINCT, HORIZONTAL LINE ABOVE WHICH IS ABSOLUTELY DARK AND BELOW IS LIT. *DT *JS *TT
Corrective Action:
CPSC: THE PURPORTED PURPOSE OF FORD'S 'PROJECTOR' HEADLIGHT DESIGN WAS TO INCREASE LUMENS WHILE DECREASING POWER CONSUMPTION. INSTEAD OF THE HEADLIGHT (AS WITH 'NORMAL' LOW-BEAM HEADLIGHTS) BEING AIMED AWAY FROM ONCOMING VEHICLES AND DISPLAYING THE ENTIRE ROAD AHEAD, THE HEADLIGHT ROAD VISIBILITY (AS VIEWED BY THE DRIVER THROUGH THE WINDSHIELD) HAS A DISTINCT, HORIZONTAL LINE ABOVE WHICH IS ABSOLUTELY DARK AND BELOW IS LIT. *DT *JS *TT
Additional Notes:
CPSC: THE PURPORTED PURPOSE OF FORD'S 'PROJECTOR' HEADLIGHT DESIGN WAS TO INCREASE LUMENS WHILE DECREASING POWER CONSUMPTION. INSTEAD OF THE HEADLIGHT (AS WITH 'NORMAL' LOW-BEAM HEADLIGHTS) BEING AIMED AWAY FROM ONCOMING VEHICLES AND DISPLAYING THE ENTIRE ROAD AHEAD, THE HEADLIGHT ROAD VISIBILITY (AS VIEWED BY THE DRIVER THROUGH THE WINDSHIELD) HAS A DISTINCT, HORIZONTAL LINE ABOVE WHICH IS ABSOLUTELY DARK AND BELOW IS LIT. *DT *JS *TT
Mfg Campaign: 11109448
Recall Date: Jul 2, 2018
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2018 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLE BEING SEVERELY UNDER POWERED HAVING ONLY A 6-CYLINDER ENGINE IN A VEHICLE SO LARGE. *LD *JS
Corrective Action:
2018 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLE BEING SEVERELY UNDER POWERED HAVING ONLY A 6-CYLINDER ENGINE IN A VEHICLE SO LARGE. *LD *JS
Additional Notes:
2018 FORD EXPEDITION. CONSUMER WRITES IN REGARDS TO VEHICLE BEING SEVERELY UNDER POWERED HAVING ONLY A 6-CYLINDER ENGINE IN A VEHICLE SO LARGE. *LD *JS
Mfg Campaign: 11093148
Recall Date: May 16, 2018
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