Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11510641
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact received notification of an unknown NHTSA Campaign Number related to the Enginehowever, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact received notification of an unknown NHTSA Campaign Number related to the Enginehowever, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact received notification of an unknown NHTSA Campaign Number related to the Enginehowever, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was/was not made aware of the issue. The contact had not experienced a failure.
Mfg Campaign: 11510673
Recall Date: Mar 7, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown front driver’s side door latch assembly part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown front driver’s side door latch assembly part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown front driver’s side door latch assembly part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 74,000.
Mfg Campaign: 11510359
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown front driver’s side door latch assembly part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 74,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown front driver’s side door latch assembly part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 74,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that she heard a cracking sound in the front driver’s side door. The contact then stated that the front driver’s side window failed to operate as designed. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that an unknown front driver’s side door latch assembly part needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 74,000.
Mfg Campaign: 11510359
Recall Date: Mar 6, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that after coming to a stop at a traffic light or stop sign, when the accelerator pedal was depressed, the vehicle nearly stalled. The vehicle then lunged forward at an excessive speed. The contact stated no warning light was illuminated. The contact stated that the failure was at first intermittent but became more frequent. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that after coming to a stop at a traffic light or stop sign, when the accelerator pedal was depressed, the vehicle nearly stalled. The vehicle then lunged forward at an excessive speed. The contact stated no warning light was illuminated. The contact stated that the failure was at first intermittent but became more frequent. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that after coming to a stop at a traffic light or stop sign, when the accelerator pedal was depressed, the vehicle nearly stalled. The vehicle then lunged forward at an excessive speed. The contact stated no warning light was illuminated. The contact stated that the failure was at first intermittent but became more frequent. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11509858
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that after coming to a stop at a traffic light or stop sign, when the accelerator pedal was depressed, the vehicle nearly stalled. The vehicle then lunged forward at an excessive speed. The contact stated no warning light was illuminated. The contact stated that the failure was at first intermittent but became more frequent. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that after coming to a stop at a traffic light or stop sign, when the accelerator pedal was depressed, the vehicle nearly stalled. The vehicle then lunged forward at an excessive speed. The contact stated no warning light was illuminated. The contact stated that the failure was at first intermittent but became more frequent. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that after coming to a stop at a traffic light or stop sign, when the accelerator pedal was depressed, the vehicle nearly stalled. The vehicle then lunged forward at an excessive speed. The contact stated no warning light was illuminated. The contact stated that the failure was at first intermittent but became more frequent. The contact had driven the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 25,000.
Mfg Campaign: 11509858
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door hinge broke away from the frame and as a result you cannot open the drivers door nor can you roll down the window because of this I have to climb over into the passenger side to get out of the car...if I am in a wreck or the car catches on fire I cannot get out from the driver's side. If I am unconscious because of an accident , rescuers cannot get to me because of the door hinge..warranty will not pay for repair..this is a safety issue
Corrective Action:
Driver side door hinge broke away from the frame and as a result you cannot open the drivers door nor can you roll down the window because of this I have to climb over into the passenger side to get out of the car...if I am in a wreck or the car catches on fire I cannot get out from the driver's side. If I am unconscious because of an accident , rescuers cannot get to me because of the door hinge..warranty will not pay for repair..this is a safety issue
Additional Notes:
Driver side door hinge broke away from the frame and as a result you cannot open the drivers door nor can you roll down the window because of this I have to climb over into the passenger side to get out of the car...if I am in a wreck or the car catches on fire I cannot get out from the driver's side. If I am unconscious because of an accident , rescuers cannot get to me because of the door hinge..warranty will not pay for repair..this is a safety issue
Mfg Campaign: 11509939
Recall Date: Mar 2, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side door was making abnormally loud sounds while opening and closing the door. The contact stated that the latch on the door fractured, causing the door to swing open unintendedly. Additionally, it was difficult to roll the window up or down. There was no warning prior to the failure. The vehicle was taken to a dealer, and it was determined that the door welds were fractured causing the failure. The vehicle was not yet repaired. The manufacture was notified of the failure. The failure mileage was approximately 22,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side door was making abnormally loud sounds while opening and closing the door. The contact stated that the latch on the door fractured, causing the door to swing open unintendedly. Additionally, it was difficult to roll the window up or down. There was no warning prior to the failure. The vehicle was taken to a dealer, and it was determined that the door welds were fractured causing the failure. The vehicle was not yet repaired. The manufacture was notified of the failure. The failure mileage was approximately 22,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while the vehicle was parked, the driver’s side door was making abnormally loud sounds while opening and closing the door. The contact stated that the latch on the door fractured, causing the door to swing open unintendedly. Additionally, it was difficult to roll the window up or down. There was no warning prior to the failure. The vehicle was taken to a dealer, and it was determined that the door welds were fractured causing the failure. The vehicle was not yet repaired. The manufacture was notified of the failure. The failure mileage was approximately 22,000.
Mfg Campaign: 11509745
Recall Date: Mar 1, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
Corrective Action:
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
Additional Notes:
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
Mfg Campaign: 11509417
Recall Date: Feb 27, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
Corrective Action:
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
Additional Notes:
I purchased this car brand new in July of 2020. In the Fall of 2022 the driver side door started making a popping sound when opening and closing and wouldn't close properly. At this point the window started not going down all the way. I took it in to the dealership and was told that the regulator would have to be replaced. They ordered the part and when it came in they replaced it but they discovered that the welds on the bracket holding the check strap to the inside of the door had come detached and the track had become bent and was actually keeping the window from going down. They said that it could not be repaired and the whole door would have to be replaced. To me this sounds like a factory defect and Ford should be responsible for 100% of this replacement. I was outside of my factory warranty so I would be out of pocket for the replacement. The service advisor reached out to Ford to ask what they could do. Ford offered to cover a portion of the expense but still left me with an out of pocket amount that I can't afford to pay. This car was barely 2 years old when this happened and this should not be happening under normal use. The dealership riveted the bracket back to the inside of the door and it's a temporary fix but the window still doesn't go down. It is a major inconvenience and I'm concerned if in an emergency I won't be able to get my window down. I'm paying good money for a new car and should not be having this issue. FORD YOU ARE RESPONSIBLE AND YOU SHOULD PAY FOR THIS REPLACEMENT! I'VE SEEN MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE.
Mfg Campaign: 11509417
Recall Date: Feb 27, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603
Corrective Action:
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603
Additional Notes:
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603
Mfg Campaign: 11508503
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603
Corrective Action:
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603
Additional Notes:
The driver door frame has a fracture spot weld on the inside of the door, causing the window to fail to move up or down as needed. The failure caused the door to make a lot of grinding and cranking sound while being opened out wide. I took the vehicle to the dealer who diagnosed that the door either needed to be replaced or just the inner portion of the door needed to be repaired. Ford would not cover the cost of repair. Manufacturer is aware of the problem and has released a TSB about the issue Manufacturer Communication Number: SSM 50150 NHTSA ID Number: 10201603
Mfg Campaign: 11508503
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Unknown- transmission seems to shift roughly. Transmission message popped up briefly for a second and then disappeared
Corrective Action:
Unknown- transmission seems to shift roughly. Transmission message popped up briefly for a second and then disappeared
Additional Notes:
Unknown- transmission seems to shift roughly. Transmission message popped up briefly for a second and then disappeared
Mfg Campaign: 11508640
Recall Date: Feb 22, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact received notification of the NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was notified of the issue and confirmed that the parts were not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11508282
Recall Date: Feb 21, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact's wife owns a 2020 Ford Escape. The owner received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted about the recall and the contact was informed to only drive the vehicle whenever necessary and to park the vehicle away from structures. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact's wife owns a 2020 Ford Escape. The owner received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted about the recall and the contact was informed to only drive the vehicle whenever necessary and to park the vehicle away from structures. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact's wife owns a 2020 Ford Escape. The owner received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted about the recall and the contact was informed to only drive the vehicle whenever necessary and to park the vehicle away from structures. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11508301
Recall Date: Feb 21, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door internal function has failed. Door window not functioning properly, not opening correctly and does not stay open in position.
Corrective Action:
Driver side door internal function has failed. Door window not functioning properly, not opening correctly and does not stay open in position.
Additional Notes:
Driver side door internal function has failed. Door window not functioning properly, not opening correctly and does not stay open in position.
Mfg Campaign: 11508194
Recall Date: Feb 20, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was a burning odor detected. The check engine warning light was illuminated. The contact also stated that after starting the vehicle, the vehicle lost motive power. After several attempts, the vehicle restarted. The contact stated that upon entering the vehicle, there was an abnormal odor detected inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline). The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was a burning odor detected. The check engine warning light was illuminated. The contact also stated that after starting the vehicle, the vehicle lost motive power. After several attempts, the vehicle restarted. The contact stated that upon entering the vehicle, there was an abnormal odor detected inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline). The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was a burning odor detected. The check engine warning light was illuminated. The contact also stated that after starting the vehicle, the vehicle lost motive power. After several attempts, the vehicle restarted. The contact stated that upon entering the vehicle, there was an abnormal odor detected inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline). The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11507872
Recall Date: Feb 17, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was a burning odor detected. The check engine warning light was illuminated. The contact also stated that after starting the vehicle, the vehicle lost motive power. After several attempts, the vehicle restarted. The contact stated that upon entering the vehicle, there was an abnormal odor detected inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline). The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was a burning odor detected. The check engine warning light was illuminated. The contact also stated that after starting the vehicle, the vehicle lost motive power. After several attempts, the vehicle restarted. The contact stated that upon entering the vehicle, there was an abnormal odor detected inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline). The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at various speeds, there was a burning odor detected. The check engine warning light was illuminated. The contact also stated that after starting the vehicle, the vehicle lost motive power. After several attempts, the vehicle restarted. The contact stated that upon entering the vehicle, there was an abnormal odor detected inside the cabin of the vehicle. The contact received notification of NHTSA Campaign Number: 22V191000 (Engine and Engine Cooling) and 22V859000 (Fuel System, Gasoline). The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11507872
Recall Date: Feb 17, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The transmission and check engine warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with diagnostic trouble code (DTC): P0766 (Shift Solenoid "D" Performance/Stuck Off) and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 21-2421 (FWD - 1.5L - 8F24 Transmission - No Reverse Engagement with DTCs P0766 And P2703) however, the vehicle was not covered under the TSB. The failure mileage was approximately 19,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The transmission and check engine warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with diagnostic trouble code (DTC): P0766 (Shift Solenoid "D" Performance/Stuck Off) and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 21-2421 (FWD - 1.5L - 8F24 Transmission - No Reverse Engagement with DTCs P0766 And P2703) however, the vehicle was not covered under the TSB. The failure mileage was approximately 19,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to reverse while the transmission was shifted into reverse(R). The transmission and check engine warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with diagnostic trouble code (DTC): P0766 (Shift Solenoid "D" Performance/Stuck Off) and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to Technical Service Bulletin: 21-2421 (FWD - 1.5L - 8F24 Transmission - No Reverse Engagement with DTCs P0766 And P2703) however, the vehicle was not covered under the TSB. The failure mileage was approximately 19,000.
Mfg Campaign: 11507627
Recall Date: Feb 16, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly. The contact also stated that the front driver’s side window failed to roll down after several attempts. Upon investigation, the contact discovered that the window failure was also related to the door failure. The dealer was notified of the failure and provided an estimate for an inspection. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly. The contact also stated that the front driver’s side window failed to roll down after several attempts. Upon investigation, the contact discovered that the window failure was also related to the door failure. The dealer was notified of the failure and provided an estimate for an inspection. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that there was an abnormal cracking sound coming from the front driver’s side door hinge. The contact stated that the failure progressively worsened, with the front driver’s side door being difficult to close properly. The contact also stated that the front driver’s side window failed to roll down after several attempts. Upon investigation, the contact discovered that the window failure was also related to the door failure. The dealer was notified of the failure and provided an estimate for an inspection. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Mfg Campaign: 11507074
Recall Date: Feb 13, 2023
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