Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At around 66,000, I opened the driver's side door and noticed a popping sound when the door opened wide. I investigated a bit and noticed the door welds were cracked. The workaround was to only open the driver's side door slightly when entering and exiting. Then the driver's side window began behaving erratically. It could lower slightly but then may roll back up or roll all the way down without human intervention. Then, if it was lowered, you may have to help guide the window back up to the top using the button and pulling the window upward. I do not know if this issue affects the integrity of the door, and if it is at risk of becoming dislodged. I took it to Ford who wanted to charge me to replace the door, which I have not yet done. There is a communication number and an NHTSA ID number, but so far Ford is not doing the right thing by having a recall for this defective engineering and safety issue. NHTSA ID Number: 10201603 Manufacturer Communication Number: SSM 50150
Corrective Action:
At around 66,000, I opened the driver's side door and noticed a popping sound when the door opened wide. I investigated a bit and noticed the door welds were cracked. The workaround was to only open the driver's side door slightly when entering and exiting. Then the driver's side window began behaving erratically. It could lower slightly but then may roll back up or roll all the way down without human intervention. Then, if it was lowered, you may have to help guide the window back up to the top using the button and pulling the window upward. I do not know if this issue affects the integrity of the door, and if it is at risk of becoming dislodged. I took it to Ford who wanted to charge me to replace the door, which I have not yet done. There is a communication number and an NHTSA ID number, but so far Ford is not doing the right thing by having a recall for this defective engineering and safety issue. NHTSA ID Number: 10201603 Manufacturer Communication Number: SSM 50150
Additional Notes:
At around 66,000, I opened the driver's side door and noticed a popping sound when the door opened wide. I investigated a bit and noticed the door welds were cracked. The workaround was to only open the driver's side door slightly when entering and exiting. Then the driver's side window began behaving erratically. It could lower slightly but then may roll back up or roll all the way down without human intervention. Then, if it was lowered, you may have to help guide the window back up to the top using the button and pulling the window upward. I do not know if this issue affects the integrity of the door, and if it is at risk of becoming dislodged. I took it to Ford who wanted to charge me to replace the door, which I have not yet done. There is a communication number and an NHTSA ID number, but so far Ford is not doing the right thing by having a recall for this defective engineering and safety issue. NHTSA ID Number: 10201603 Manufacturer Communication Number: SSM 50150
Mfg Campaign: 11528113
Recall Date: Jun 21, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door guide hinge failed where the guide hinge is "welded" (glued) to the internal frame of the door, causing the door to sometimes not to close, window to stop lowering, and inoperable lock. Shockingly not covered under warranty
Corrective Action:
Door guide hinge failed where the guide hinge is "welded" (glued) to the internal frame of the door, causing the door to sometimes not to close, window to stop lowering, and inoperable lock. Shockingly not covered under warranty
Additional Notes:
Door guide hinge failed where the guide hinge is "welded" (glued) to the internal frame of the door, causing the door to sometimes not to close, window to stop lowering, and inoperable lock. Shockingly not covered under warranty
Mfg Campaign: 11527908
Recall Date: Jun 20, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Door guide hinge failed where the guide hinge is "welded" (glued) to the internal frame of the door, causing the door to sometimes not to close, window to stop lowering, and inoperable lock. Shockingly not covered under warranty
Corrective Action:
Door guide hinge failed where the guide hinge is "welded" (glued) to the internal frame of the door, causing the door to sometimes not to close, window to stop lowering, and inoperable lock. Shockingly not covered under warranty
Additional Notes:
Door guide hinge failed where the guide hinge is "welded" (glued) to the internal frame of the door, causing the door to sometimes not to close, window to stop lowering, and inoperable lock. Shockingly not covered under warranty
Mfg Campaign: 11527908
Recall Date: Jun 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door hinge welds were fractured. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 35,900.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door hinge welds were fractured. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 35,900.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door hinge welds were fractured. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 35,900.
Mfg Campaign: 11527938
Recall Date: Jun 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers door started making grinding noise when opening and shutting. Found all six spot welds broke. Car has less than 29000 miles on it and just out of warranty. Dealer said Ford wants the door replaced. Cost me 1,880.00 dollars to replace. Highway robbery!. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Drivers door started making grinding noise when opening and shutting. Found all six spot welds broke. Car has less than 29000 miles on it and just out of warranty. Dealer said Ford wants the door replaced. Cost me 1,880.00 dollars to replace. Highway robbery!. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Drivers door started making grinding noise when opening and shutting. Found all six spot welds broke. Car has less than 29000 miles on it and just out of warranty. Dealer said Ford wants the door replaced. Cost me 1,880.00 dollars to replace. Highway robbery!. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11527674
Recall Date: Jun 19, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Screen goes out periodically, not able to use backup camera, or radio, or anything.
Corrective Action:
Screen goes out periodically, not able to use backup camera, or radio, or anything.
Additional Notes:
Screen goes out periodically, not able to use backup camera, or radio, or anything.
Mfg Campaign: 11527564
Recall Date: Jun 17, 2023
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
Screen goes out periodically, not able to use backup camera, or radio, or anything.
Corrective Action:
Screen goes out periodically, not able to use backup camera, or radio, or anything.
Additional Notes:
Screen goes out periodically, not able to use backup camera, or radio, or anything.
Mfg Campaign: 11527564
Recall Date: Jun 17, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door will make a loud clank everytime you open the door as if it is coming off the hinge. The driver side window will no longer go down properly. The driver side door lock won't open with the key fab but the key only. I took it to ford to be fixed under warranty and they tried to say it wasn't their problem and it isn't covered. They said it was in an accident and it wasn't.They said I had to have the whole door welded back together. I have seen numerous people with this same problem on the same 2020 escape. Are our doors falling off gonna be enough of a safety issue? This started last month.
Corrective Action:
Driver side door will make a loud clank everytime you open the door as if it is coming off the hinge. The driver side window will no longer go down properly. The driver side door lock won't open with the key fab but the key only. I took it to ford to be fixed under warranty and they tried to say it wasn't their problem and it isn't covered. They said it was in an accident and it wasn't.They said I had to have the whole door welded back together. I have seen numerous people with this same problem on the same 2020 escape. Are our doors falling off gonna be enough of a safety issue? This started last month.
Additional Notes:
Driver side door will make a loud clank everytime you open the door as if it is coming off the hinge. The driver side window will no longer go down properly. The driver side door lock won't open with the key fab but the key only. I took it to ford to be fixed under warranty and they tried to say it wasn't their problem and it isn't covered. They said it was in an accident and it wasn't.They said I had to have the whole door welded back together. I have seen numerous people with this same problem on the same 2020 escape. Are our doors falling off gonna be enough of a safety issue? This started last month.
Mfg Campaign: 11527192
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that upon opening the driver’s side door, a popping sound was coming from the vehicle. The vehicle was taken to a dealer where the contact was informed that the spot weld on the front driver’s side door had fractured at the check arm attachment point. The contact then took the vehicle to two other independent mechanics who provided the same results and provided an estimate for repair. The manufacturer was not notified the failure. The vehicle was not repaired. The failure mileage was 39,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that upon opening the driver’s side door, a popping sound was coming from the vehicle. The vehicle was taken to a dealer where the contact was informed that the spot weld on the front driver’s side door had fractured at the check arm attachment point. The contact then took the vehicle to two other independent mechanics who provided the same results and provided an estimate for repair. The manufacturer was not notified the failure. The vehicle was not repaired. The failure mileage was 39,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that upon opening the driver’s side door, a popping sound was coming from the vehicle. The vehicle was taken to a dealer where the contact was informed that the spot weld on the front driver’s side door had fractured at the check arm attachment point. The contact then took the vehicle to two other independent mechanics who provided the same results and provided an estimate for repair. The manufacturer was not notified the failure. The vehicle was not repaired. The failure mileage was 39,000.
Mfg Campaign: 11527195
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Mfg Campaign: 11527213
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side hinge had fractured. The contact stated that there were three holes in the door. While opening and closing the door, there was an abnormal popping sound heard. Additionally, the window failed to roll down completely. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door and hinges needed to be replaced. The mechanic informed the contact that the repair was not covered under warranty. The vehicle was not repaired. The manufacturer was contacted and provided a case number. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 42,000.
Mfg Campaign: 11527213
Recall Date: Jun 15, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Manufacturer Recall Number22S73 NHTSA Recall Number22V859 I received notice that a recall was necessary to prevent fire and/or injury. I scheduled an appointment for 4/10/23 at a Ford dealership. Soon after, I received notice from the dealership that the part was not available and would be ordered. On 6/8/23, I looked up the recall status on the NHTSA.gov website and it stated that "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE". At that time, I made a new appointment with the dealership and they called to let me know that the part was still not available. I just want to go on record as making several attempts to resolve this matter, should my vehicle cause a fire and/or injury. Thank you.
Corrective Action:
Manufacturer Recall Number22S73 NHTSA Recall Number22V859 I received notice that a recall was necessary to prevent fire and/or injury. I scheduled an appointment for 4/10/23 at a Ford dealership. Soon after, I received notice from the dealership that the part was not available and would be ordered. On 6/8/23, I looked up the recall status on the NHTSA.gov website and it stated that "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE". At that time, I made a new appointment with the dealership and they called to let me know that the part was still not available. I just want to go on record as making several attempts to resolve this matter, should my vehicle cause a fire and/or injury. Thank you.
Additional Notes:
Manufacturer Recall Number22S73 NHTSA Recall Number22V859 I received notice that a recall was necessary to prevent fire and/or injury. I scheduled an appointment for 4/10/23 at a Ford dealership. Soon after, I received notice from the dealership that the part was not available and would be ordered. On 6/8/23, I looked up the recall status on the NHTSA.gov website and it stated that "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE". At that time, I made a new appointment with the dealership and they called to let me know that the part was still not available. I just want to go on record as making several attempts to resolve this matter, should my vehicle cause a fire and/or injury. Thank you.
Mfg Campaign: 11527006
Recall Date: Jun 14, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Spot welds failed on left front door at door check arm mount. This allowed damage to the door and window mechanism and also prevented the door from closing. See SSM 50150.
Corrective Action:
Spot welds failed on left front door at door check arm mount. This allowed damage to the door and window mechanism and also prevented the door from closing. See SSM 50150.
Additional Notes:
Spot welds failed on left front door at door check arm mount. This allowed damage to the door and window mechanism and also prevented the door from closing. See SSM 50150.
Mfg Campaign: 11526533
Recall Date: Jun 12, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Corrective Action:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Additional Notes:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Mfg Campaign: 11526233
Recall Date: Jun 9, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Corrective Action:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Additional Notes:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Mfg Campaign: 11526233
Recall Date: Jun 9, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Corrective Action:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Additional Notes:
I have been the only driver/owner since May of 2020. Vehicle has not been in any type of accident. 2020 Ford Escape has approximately 18,000 miles. I did purchase (bumper to bumper) warranty. Vehicle is scheduled for service on July 10, 2023. Ford dealerships are understaffed and can only service vehicles on urgency of issue or issues. July date was soonest and was from the 3rd Ford dealership I called. Issues started on May 13, 2023. While vehicle is parked and while it’s being driven, the following warnings occur: •AWD Off •AWD Service Required •Powertrain Malfunction •Powertrain Service Required •Pre-collision Assist Not Available •Service Advance Trac •See Manual •Passenger window opens/closes on its own When vehicle is in park: •Power Lift-gate opens halfway or does not open •Doors unlock and lock on their own
Mfg Campaign: 11526233
Recall Date: Jun 9, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Corrective Action:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Additional Notes:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Mfg Campaign: 11525754
Recall Date: Jun 7, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Corrective Action:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Additional Notes:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Mfg Campaign: 11525754
Recall Date: Jun 7, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Corrective Action:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Additional Notes:
AWD Fault Service Required popped up on screen. Which Then resulted in others system failures such as auto start. Stop cruise control emergency breaking. I was within manufacturer powertrain warranty, but was told it was not covered under the powertrain warranty.
Mfg Campaign: 11525754
Recall Date: Jun 7, 2023
Ford Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11525822
Recall Date: Jun 7, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury