Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Corrective Action:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Additional Notes:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Mfg Campaign: 11632865
Recall Date: Dec 28, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Corrective Action:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Additional Notes:
Purge valve stuck open causing check engine light to come on. Same as current recall on Ford Focus 2012-2018 vehicles. Ford Escapes within the same time frame should be included in the recall. Every time I fill gas there is a hard turn on since beginning of December. Then check engine light came on and code P1450.
Mfg Campaign: 11632865
Recall Date: Dec 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaks into my engine’s cylinders, is causing cylinder misfire, overheating, engine corrosion, oil dilution and contamination, with high potential for the cylinder head cracking, total engine failure, and/or engine fires, according to my mechanic.
Corrective Action:
Coolant leaks into my engine’s cylinders, is causing cylinder misfire, overheating, engine corrosion, oil dilution and contamination, with high potential for the cylinder head cracking, total engine failure, and/or engine fires, according to my mechanic.
Additional Notes:
Coolant leaks into my engine’s cylinders, is causing cylinder misfire, overheating, engine corrosion, oil dilution and contamination, with high potential for the cylinder head cracking, total engine failure, and/or engine fires, according to my mechanic.
Mfg Campaign: 11632632
Recall Date: Dec 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaked into engine and the vehicle now needs a new engine.
Corrective Action:
Coolant leaked into engine and the vehicle now needs a new engine.
Additional Notes:
Coolant leaked into engine and the vehicle now needs a new engine.
Mfg Campaign: 11632443
Recall Date: Dec 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine design flaw with coolant channels caused coolant to leak into cylinder 3 causing misfire and rapid coolant loss.
Corrective Action:
Engine design flaw with coolant channels caused coolant to leak into cylinder 3 causing misfire and rapid coolant loss.
Additional Notes:
Engine design flaw with coolant channels caused coolant to leak into cylinder 3 causing misfire and rapid coolant loss.
Mfg Campaign: 11632509
Recall Date: Dec 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was told by Ford during an oil change around 06/2024 that my coolant is leaking and I needed a new engine.. now my car keeps overheating and I haven't been able to drive it for about 5 months....my extended warranty is also expired now....they said there was a recall for this, but expired back in 2022? I never received notification of this... it makes no sense to me.
Corrective Action:
I was told by Ford during an oil change around 06/2024 that my coolant is leaking and I needed a new engine.. now my car keeps overheating and I haven't been able to drive it for about 5 months....my extended warranty is also expired now....they said there was a recall for this, but expired back in 2022? I never received notification of this... it makes no sense to me.
Additional Notes:
I was told by Ford during an oil change around 06/2024 that my coolant is leaking and I needed a new engine.. now my car keeps overheating and I haven't been able to drive it for about 5 months....my extended warranty is also expired now....they said there was a recall for this, but expired back in 2022? I never received notification of this... it makes no sense to me.
Mfg Campaign: 11631738
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was a coolant intrusion resulting in a misfire and damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was a coolant intrusion resulting in a misfire and damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 30 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that there was a coolant intrusion resulting in a misfire and damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 80,000.
Mfg Campaign: 11631773
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Ford 2.0l EcoBoost engine has a design failure Ford has been aware of prior to 2019. My 2018 Ford Escape, I bought new with less then 45000 miles on it has failed due to this design where coolant is sucked into the #2 cylinder. I have contacted Ford, and they will not admit it their design failure. Ford also issues two technical service bulletins concerning this issue in 2019 where the recommend replacing the engine. TECHNICAL SERVICE BULLETIN 19-2208 and 19-2346. I've contacted Ford and they are willing to pay for the labor but not the parts. This failure was caused by Ford and since I could do nothing to fix it nor did they inform me about the possible issue prior to the expiration of the 5-year warranty in 2023. I am having to foot a bill for something they knew about for years. This is consumer fraud.
Corrective Action:
Ford 2.0l EcoBoost engine has a design failure Ford has been aware of prior to 2019. My 2018 Ford Escape, I bought new with less then 45000 miles on it has failed due to this design where coolant is sucked into the #2 cylinder. I have contacted Ford, and they will not admit it their design failure. Ford also issues two technical service bulletins concerning this issue in 2019 where the recommend replacing the engine. TECHNICAL SERVICE BULLETIN 19-2208 and 19-2346. I've contacted Ford and they are willing to pay for the labor but not the parts. This failure was caused by Ford and since I could do nothing to fix it nor did they inform me about the possible issue prior to the expiration of the 5-year warranty in 2023. I am having to foot a bill for something they knew about for years. This is consumer fraud.
Additional Notes:
Ford 2.0l EcoBoost engine has a design failure Ford has been aware of prior to 2019. My 2018 Ford Escape, I bought new with less then 45000 miles on it has failed due to this design where coolant is sucked into the #2 cylinder. I have contacted Ford, and they will not admit it their design failure. Ford also issues two technical service bulletins concerning this issue in 2019 where the recommend replacing the engine. TECHNICAL SERVICE BULLETIN 19-2208 and 19-2346. I've contacted Ford and they are willing to pay for the labor but not the parts. This failure was caused by Ford and since I could do nothing to fix it nor did they inform me about the possible issue prior to the expiration of the 5-year warranty in 2023. I am having to foot a bill for something they knew about for years. This is consumer fraud.
Mfg Campaign: 11631775
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
APIM is not fuctional. Rear camera does not work, display does not work, stereo does not work. Resetting the system does not work. Fuses are all good, and electrical connections confirmed good. APIM issues have been an issue with this year of Ford.
Corrective Action:
APIM is not fuctional. Rear camera does not work, display does not work, stereo does not work. Resetting the system does not work. Fuses are all good, and electrical connections confirmed good. APIM issues have been an issue with this year of Ford.
Additional Notes:
APIM is not fuctional. Rear camera does not work, display does not work, stereo does not work. Resetting the system does not work. Fuses are all good, and electrical connections confirmed good. APIM issues have been an issue with this year of Ford.
Mfg Campaign: 11631880
Recall Date: Dec 20, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipes. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipes. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while starting the vehicle, there was white smoke coming from the exhaust pipes. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 30,000.
Mfg Campaign: 11631564
Recall Date: Dec 19, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Mfg Campaign: 11631516
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while the vehicle was parked while attempting to start the vehicle, the infotainment system failed to display the rear-view camera, and the contact was unable to view the image behind the vehicle. The contact stated that the radio was also inoperable. The vehicle was not diagnosed or repaired. The vehicle was inspected by an independent mechanic and all the vehicle fuses were checked for proper functionality. The dealer was contacted and provided an estimate for the repair. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.
Mfg Campaign: 11631516
Recall Date: Dec 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My engine light came in and upon checking codes and researching the problem I realized I was getting coolant into cylinder 3 and apparently it is a very common problem with this vehicle.
Corrective Action:
My engine light came in and upon checking codes and researching the problem I realized I was getting coolant into cylinder 3 and apparently it is a very common problem with this vehicle.
Additional Notes:
My engine light came in and upon checking codes and researching the problem I realized I was getting coolant into cylinder 3 and apparently it is a very common problem with this vehicle.
Mfg Campaign: 11631130
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leak into cylinder 3, with Ford dealer saying I need to replace the engine or the car will just die at the side of the road and leave me stranded. Check engine light indicated a problem and I kept leaking coolant but couldn't see where the leak was going until I went to the dealer and they changed me $200 to diagnose. This occurred at 110,000 mi. Now I have to replace the engine or lose a car that is worse less than the price of the engine replacement, but I still owe money on it. The dealer encouraged me to replace the engine with a new one from Ford that addresses the problem. So Ford knows it's a problem yet will not pay for repairs.
Corrective Action:
Coolant leak into cylinder 3, with Ford dealer saying I need to replace the engine or the car will just die at the side of the road and leave me stranded. Check engine light indicated a problem and I kept leaking coolant but couldn't see where the leak was going until I went to the dealer and they changed me $200 to diagnose. This occurred at 110,000 mi. Now I have to replace the engine or lose a car that is worse less than the price of the engine replacement, but I still owe money on it. The dealer encouraged me to replace the engine with a new one from Ford that addresses the problem. So Ford knows it's a problem yet will not pay for repairs.
Additional Notes:
Coolant leak into cylinder 3, with Ford dealer saying I need to replace the engine or the car will just die at the side of the road and leave me stranded. Check engine light indicated a problem and I kept leaking coolant but couldn't see where the leak was going until I went to the dealer and they changed me $200 to diagnose. This occurred at 110,000 mi. Now I have to replace the engine or lose a car that is worse less than the price of the engine replacement, but I still owe money on it. The dealer encouraged me to replace the engine with a new one from Ford that addresses the problem. So Ford knows it's a problem yet will not pay for repairs.
Mfg Campaign: 11631286
Recall Date: Dec 17, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact, who is an independent mechanic, replaced the spark plugs however, the failure reoccurred. The vehicle was not repaired. The contact diagnosed the vehicle with engine failure. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the mileage was above the warranty limit. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact, who is an independent mechanic, replaced the spark plugs however, the failure reoccurred. The vehicle was not repaired. The contact diagnosed the vehicle with engine failure. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the mileage was above the warranty limit. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2018 Ford Escape. While the contact's daughter was driving at an undisclosed speed, there was an engine misfire with the check engine warning light illuminated. The contact's daughter drove the vehicle to the shoulder of the road. The vehicle was towed to the residence. The contact, who is an independent mechanic, replaced the spark plugs however, the failure reoccurred. The vehicle was not repaired. The contact diagnosed the vehicle with engine failure. The contact stated that the engine needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the mileage was above the warranty limit. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 96,000.
Mfg Campaign: 11630913
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car started shaking when I turned it on and the engine light came on. I took it to get fixed on 12/12/24 which they stated the spark plugs were damaged and they replaced them. Two days later, I turned on my car and it started shaking and throwing white smoke, the engine light came on again. I popped open my hood and saw my cooler liquid was low although it has been filled to the max line. It seems like I am expiriencing the coolant intrusion that is common in these cars but Ford refuses to take accountability for. I am scared to drive my car as I am a girl and I am afraid it will leave me stranded in the highway or a busy intersection and I will get hurt. I hope that Ford can recall this issue and solve it. Although, many have testified that even when fixing the issue it happens again.
Corrective Action:
My car started shaking when I turned it on and the engine light came on. I took it to get fixed on 12/12/24 which they stated the spark plugs were damaged and they replaced them. Two days later, I turned on my car and it started shaking and throwing white smoke, the engine light came on again. I popped open my hood and saw my cooler liquid was low although it has been filled to the max line. It seems like I am expiriencing the coolant intrusion that is common in these cars but Ford refuses to take accountability for. I am scared to drive my car as I am a girl and I am afraid it will leave me stranded in the highway or a busy intersection and I will get hurt. I hope that Ford can recall this issue and solve it. Although, many have testified that even when fixing the issue it happens again.
Additional Notes:
My car started shaking when I turned it on and the engine light came on. I took it to get fixed on 12/12/24 which they stated the spark plugs were damaged and they replaced them. Two days later, I turned on my car and it started shaking and throwing white smoke, the engine light came on again. I popped open my hood and saw my cooler liquid was low although it has been filled to the max line. It seems like I am expiriencing the coolant intrusion that is common in these cars but Ford refuses to take accountability for. I am scared to drive my car as I am a girl and I am afraid it will leave me stranded in the highway or a busy intersection and I will get hurt. I hope that Ford can recall this issue and solve it. Although, many have testified that even when fixing the issue it happens again.
Mfg Campaign: 11630929
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving at 55 MPH, the transmission hesitated, and the vehicle stalled. No warning light was illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 117,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving at 55 MPH, the transmission hesitated, and the vehicle stalled. No warning light was illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 117,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving at 55 MPH, the transmission hesitated, and the vehicle stalled. No warning light was illuminated. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 117,000.
Mfg Campaign: 11630947
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Needing Throttle Body replace though the car is 6 years old. Car will not get up to speed and engine fault light comes on. Got diagnosis and need to replaced. Also motor mounts have deteriorated despite lack of miles on car. Numerous complaints.
Corrective Action:
Needing Throttle Body replace though the car is 6 years old. Car will not get up to speed and engine fault light comes on. Got diagnosis and need to replaced. Also motor mounts have deteriorated despite lack of miles on car. Numerous complaints.
Additional Notes:
Needing Throttle Body replace though the car is 6 years old. Car will not get up to speed and engine fault light comes on. Got diagnosis and need to replaced. Also motor mounts have deteriorated despite lack of miles on car. Numerous complaints.
Mfg Campaign: 11630959
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Needing Throttle Body replace though the car is 6 years old. Car will not get up to speed and engine fault light comes on. Got diagnosis and need to replaced. Also motor mounts have deteriorated despite lack of miles on car. Numerous complaints.
Corrective Action:
Needing Throttle Body replace though the car is 6 years old. Car will not get up to speed and engine fault light comes on. Got diagnosis and need to replaced. Also motor mounts have deteriorated despite lack of miles on car. Numerous complaints.
Additional Notes:
Needing Throttle Body replace though the car is 6 years old. Car will not get up to speed and engine fault light comes on. Got diagnosis and need to replaced. Also motor mounts have deteriorated despite lack of miles on car. Numerous complaints.
Mfg Campaign: 11630959
Recall Date: Dec 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 55 MPH, the check engine warning light started flashing and the vehicle was losing motive power. The contact stated that the vehicle was hesitating while driving to the independent mechanic to be diagnosed. The contact was made aware of a misfire in cylinder #2, and the mechanic suggested that the engine be replaced. The vehicle was not repaired. The contact was informed to take the vehicle to a Ford dealer for assistance. The vehicle was towed to the dealer and was diagnosed with a bent valve on the long block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened; and the contact was referred to NHTSA Hotline to report the failure. The contact stated that the manufacturer had closed the case. The contact was informed there would be no additional assistance provided. Additionally, the manufacturer stated that an investigation would not be conducted in house; however, the NHTSA might be able to perform an investigation into the cause of the failure. The approximate failure mileage was 101,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 55 MPH, the check engine warning light started flashing and the vehicle was losing motive power. The contact stated that the vehicle was hesitating while driving to the independent mechanic to be diagnosed. The contact was made aware of a misfire in cylinder #2, and the mechanic suggested that the engine be replaced. The vehicle was not repaired. The contact was informed to take the vehicle to a Ford dealer for assistance. The vehicle was towed to the dealer and was diagnosed with a bent valve on the long block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened; and the contact was referred to NHTSA Hotline to report the failure. The contact stated that the manufacturer had closed the case. The contact was informed there would be no additional assistance provided. Additionally, the manufacturer stated that an investigation would not be conducted in house; however, the NHTSA might be able to perform an investigation into the cause of the failure. The approximate failure mileage was 101,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 55 MPH, the check engine warning light started flashing and the vehicle was losing motive power. The contact stated that the vehicle was hesitating while driving to the independent mechanic to be diagnosed. The contact was made aware of a misfire in cylinder #2, and the mechanic suggested that the engine be replaced. The vehicle was not repaired. The contact was informed to take the vehicle to a Ford dealer for assistance. The vehicle was towed to the dealer and was diagnosed with a bent valve on the long block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened; and the contact was referred to NHTSA Hotline to report the failure. The contact stated that the manufacturer had closed the case. The contact was informed there would be no additional assistance provided. Additionally, the manufacturer stated that an investigation would not be conducted in house; however, the NHTSA might be able to perform an investigation into the cause of the failure. The approximate failure mileage was 101,000.
Mfg Campaign: 11630995
Recall Date: Dec 16, 2024
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