Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SEEMS THAT THE PAINT CHIPS VERY EASILY/// ALSO THE FORD EMBLEM SOMEHOW BROKE // JUST NOTICE CHIPS WHILE WATCHING CAR.
Corrective Action:
SEEMS THAT THE PAINT CHIPS VERY EASILY/// ALSO THE FORD EMBLEM SOMEHOW BROKE // JUST NOTICE CHIPS WHILE WATCHING CAR.
Additional Notes:
SEEMS THAT THE PAINT CHIPS VERY EASILY/// ALSO THE FORD EMBLEM SOMEHOW BROKE // JUST NOTICE CHIPS WHILE WATCHING CAR.
Mfg Campaign: 10981114
Recall Date: Apr 27, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!
Corrective Action:
THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!
Additional Notes:
THE VEHICLE IS MADE WITH RECYCLED AND/OR SOYBEAN BASED PRODUCT WHICH ATTRACT RODENTS, THIS NEW CAR HAS OVER 2000.00 OF RODENT DAMAGE NO ONE NOTIFIED ME ABOUT THIS ISSUE. WE HAVE DONE EVERYTHING WE CAN TO DETER MICE, CHIPMUNKS ETC. 2 OTHER VEHICLES PARKED IN THE SAME GARAGE DO NOT HAVE THIS ISSUE. THE PRODUCTS ARE DEFECTIVE BECAUSE THEY ARE A SOURCE OF FOOD FOR RODENTS. THE CARE HAS BEEN IN THE RIZZA FORD ORLAND PARK, IL SHOP 3 TIMES IN 1 1/2 MONTHS EACH TIME WITH RODENT DAMAGE. THIS IS DANGEROUS AS CAR STARTED SMOKING WHILE DRIVING IT BECAUSE MOUSE ATE THROUGH COOLANT LINE I WAS STRANDED. CAR IS BRAND NEW !!!
Mfg Campaign: 10979723
Recall Date: Apr 21, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE ACTIVATING THE AUTOMATIC PARALLEL PARKING ASSIST, THE VEHICLE FAILED TO PARALLEL PARK AND CRASHED INTO A PARKED VEHICLE. THE AUTOMATIC PARALLEL PARKING ASSIST DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150.
Mfg Campaign: 10971899
Recall Date: Apr 11, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE HEAT OFF. USING THE A/C AT MAXIMUM SETTING, WEARING A WINTER COAT & THERMAL UNDER-SHIRT & STEEL-TOE SHOES, I COMPLETED TRIP. ON 10/24/2016, TOOK FORD ESCAPE 2017, TO FORD DEALERSHIP IN WESTERN NEW YORK FOR ENGINE DIAGNOSIS (HVAC), EVALUATION & REPAIRS. FORD DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED TO DETERMINE THE HEAT SOURCE PROBLEM WOULD REQUIRE REMOVING CAR'S DASH-BOARD & FRONT DOORS. FORD DEALERSHIP REFUSED TO REMOVE CAR'S DASH-BOARD & FRONT DOORS, STATING FORD MOTOR COMPANY WOULD NOT PAID THE COST. REQUESTED DEALERSHIP TO CONTACT THE FORD MOTOR COMPANY MANUFACTURER'S REPRESENTATIVE FOR HELP, TO NO AVAIL. UNHAPPY AND FRUSTRATED I SOUGHT SECOND FORD DEALERSHIP'S OPINION. I DEMANDED THE NEW DEALERSHIP CONTACT MANUFACTURER'S REPRESENTATIVE FOR HELP. DEALERSHIP REFUSED TO REQUEST HELP & TO DATE FORD ESCAPE 2017 HEAT SOURCE PROBLEM REMAIN UNRESOLVED. *JS
Corrective Action:
MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE HEAT OFF. USING THE A/C AT MAXIMUM SETTING, WEARING A WINTER COAT & THERMAL UNDER-SHIRT & STEEL-TOE SHOES, I COMPLETED TRIP. ON 10/24/2016, TOOK FORD ESCAPE 2017, TO FORD DEALERSHIP IN WESTERN NEW YORK FOR ENGINE DIAGNOSIS (HVAC), EVALUATION & REPAIRS. FORD DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED TO DETERMINE THE HEAT SOURCE PROBLEM WOULD REQUIRE REMOVING CAR'S DASH-BOARD & FRONT DOORS. FORD DEALERSHIP REFUSED TO REMOVE CAR'S DASH-BOARD & FRONT DOORS, STATING FORD MOTOR COMPANY WOULD NOT PAID THE COST. REQUESTED DEALERSHIP TO CONTACT THE FORD MOTOR COMPANY MANUFACTURER'S REPRESENTATIVE FOR HELP, TO NO AVAIL. UNHAPPY AND FRUSTRATED I SOUGHT SECOND FORD DEALERSHIP'S OPINION. I DEMANDED THE NEW DEALERSHIP CONTACT MANUFACTURER'S REPRESENTATIVE FOR HELP. DEALERSHIP REFUSED TO REQUEST HELP & TO DATE FORD ESCAPE 2017 HEAT SOURCE PROBLEM REMAIN UNRESOLVED. *JS
Additional Notes:
MY FORD ESCAPE 2017 DEVELOPED HEATING AND A/C PROBLEMS. PURCHASED FORD ESCAPE 2017 ON 08/22/2016. ON 10/13/2016, MORNING, I LEFT HOME ON I-40 EB TOWARD WESTERN NY. I WAS ON THE ROAD ROUGHLY 2-HRS BEFORE I DETECTED BURNING SMELL IN THE CAR. WITHIN MINUTES OF BURNING SMELL, MY FORD ESCAPE 2017 HEATER OUTPUT BECAME UNBEARABLE ON MY RIGHT FOOT. I ATTEMPTED TO REDUCE THE HEATER OUTPUT BY REDUCING HEATER'S TEMPERATURE DIAL TO NO AVAIL. AS THE HEAT FROM THE CAR'S HEATER BURNED MY RIGHT FOOT, THE FOOT USE TO MANAGE THE ACCELERATOR & BREAK, I TURNED THE HEAT OFF. USING THE A/C AT MAXIMUM SETTING, WEARING A WINTER COAT & THERMAL UNDER-SHIRT & STEEL-TOE SHOES, I COMPLETED TRIP. ON 10/24/2016, TOOK FORD ESCAPE 2017, TO FORD DEALERSHIP IN WESTERN NEW YORK FOR ENGINE DIAGNOSIS (HVAC), EVALUATION & REPAIRS. FORD DEALERSHIP COULD NOT FIND THE PROBLEM. DEALERSHIP STATED TO DETERMINE THE HEAT SOURCE PROBLEM WOULD REQUIRE REMOVING CAR'S DASH-BOARD & FRONT DOORS. FORD DEALERSHIP REFUSED TO REMOVE CAR'S DASH-BOARD & FRONT DOORS, STATING FORD MOTOR COMPANY WOULD NOT PAID THE COST. REQUESTED DEALERSHIP TO CONTACT THE FORD MOTOR COMPANY MANUFACTURER'S REPRESENTATIVE FOR HELP, TO NO AVAIL. UNHAPPY AND FRUSTRATED I SOUGHT SECOND FORD DEALERSHIP'S OPINION. I DEMANDED THE NEW DEALERSHIP CONTACT MANUFACTURER'S REPRESENTATIVE FOR HELP. DEALERSHIP REFUSED TO REQUEST HELP & TO DATE FORD ESCAPE 2017 HEAT SOURCE PROBLEM REMAIN UNRESOLVED. *JS
Mfg Campaign: 10971672
Recall Date: Apr 10, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.
Mfg Campaign: 10969821
Recall Date: Mar 31, 2017
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS DRIVING 70 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND THE VEHICLE CRASHED INTO A GUARDRAIL. THE CONTACT WAS UNSURE OF WHAT WARNING INDICATORS WERE ILLUMINATED. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AND THE SEAT BELTS ENGAGED; HOWEVER, THE REAR PASSENGER SIDE SEAT BELT FAILED TO ENGAGE. THE DRIVER SUSTAINED A FRACTURED STERNUM AND CONTUSION, THE FRONT PASSENGER SUSTAINED BRUISED RIBS AND A SCRAPED ELBOW, AND THE REAR PASSENGER SUSTAINED A FRACTURED STERNUM AND COLLAR BONE, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED FOR THE SEAT BELT FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,296.
Mfg Campaign: 10969821
Recall Date: Mar 31, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WIPER ARMS STRIKE BODY ON EITHER SIDE ON RANDOM CYCLE TIMES. DEALER STATES VEHICLE NEEDS WIPER ARMS TIMING ADJUSTED TO PREVENT STRIKING OF THE BODY. THIS IS A SAFETY HAZARD AS THE REPEATED STRIKING OF THE VEHICLE BODY CAN CAUSE THE WIPER BLADE TO FAIL OVER TIME, RESULTING IN DECREASED OR LOST VISIBILITY, POSSIBLY LEADING TO A VEHICLE CRASH. THE ISSUE ALSO CAUSES COSMETIC DAMAGE NOT RELEVANT TO SAFETY PERFORMANCE. VEHICLE IS SCHEDULED FOR REPAIRS ON APRIL 3, 2017.
Corrective Action:
WIPER ARMS STRIKE BODY ON EITHER SIDE ON RANDOM CYCLE TIMES. DEALER STATES VEHICLE NEEDS WIPER ARMS TIMING ADJUSTED TO PREVENT STRIKING OF THE BODY. THIS IS A SAFETY HAZARD AS THE REPEATED STRIKING OF THE VEHICLE BODY CAN CAUSE THE WIPER BLADE TO FAIL OVER TIME, RESULTING IN DECREASED OR LOST VISIBILITY, POSSIBLY LEADING TO A VEHICLE CRASH. THE ISSUE ALSO CAUSES COSMETIC DAMAGE NOT RELEVANT TO SAFETY PERFORMANCE. VEHICLE IS SCHEDULED FOR REPAIRS ON APRIL 3, 2017.
Additional Notes:
WIPER ARMS STRIKE BODY ON EITHER SIDE ON RANDOM CYCLE TIMES. DEALER STATES VEHICLE NEEDS WIPER ARMS TIMING ADJUSTED TO PREVENT STRIKING OF THE BODY. THIS IS A SAFETY HAZARD AS THE REPEATED STRIKING OF THE VEHICLE BODY CAN CAUSE THE WIPER BLADE TO FAIL OVER TIME, RESULTING IN DECREASED OR LOST VISIBILITY, POSSIBLY LEADING TO A VEHICLE CRASH. THE ISSUE ALSO CAUSES COSMETIC DAMAGE NOT RELEVANT TO SAFETY PERFORMANCE. VEHICLE IS SCHEDULED FOR REPAIRS ON APRIL 3, 2017.
Mfg Campaign: 10967791
Recall Date: Mar 22, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FOLLOW UP TO REPORT 10959814. VEHICLE DEALER WAS ABLE TO REPLICATE PROBLEM WITH DOOR LATCH MECHANISMS. DEALER ADJUSTED LATCHES, NO OTHER CONDITION WITH LATCHES REPORTED TO CUSTOMER AT THIS TIME. REPAIR COMPLETED ON 3/20/17.
Corrective Action:
FOLLOW UP TO REPORT 10959814. VEHICLE DEALER WAS ABLE TO REPLICATE PROBLEM WITH DOOR LATCH MECHANISMS. DEALER ADJUSTED LATCHES, NO OTHER CONDITION WITH LATCHES REPORTED TO CUSTOMER AT THIS TIME. REPAIR COMPLETED ON 3/20/17.
Additional Notes:
FOLLOW UP TO REPORT 10959814. VEHICLE DEALER WAS ABLE TO REPLICATE PROBLEM WITH DOOR LATCH MECHANISMS. DEALER ADJUSTED LATCHES, NO OTHER CONDITION WITH LATCHES REPORTED TO CUSTOMER AT THIS TIME. REPAIR COMPLETED ON 3/20/17.
Mfg Campaign: 10967789
Recall Date: Mar 22, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.
Corrective Action:
WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.
Additional Notes:
WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.
Mfg Campaign: 10967425
Recall Date: Mar 21, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.
Corrective Action:
WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.
Additional Notes:
WHILE DRIVING ON A HIGHWAY THE CAR BEGAN TO DECELERATE AND I WAS UNABLE TO ACCELERATE. A WARNING MESSAGE CAME ON ADVISING ME THAT THE AUTO START/STOP WAS NOT WORKING AND I MUST PUT THE CAR IN PARK AND AND RESTART THE ENGINE. THIS OCCURRED WHILE ON THE HIGHWAY.
Mfg Campaign: 10967425
Recall Date: Mar 21, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FRONT PASSENGER DOOR LATCH PERIODICALLY DOES NOT CLOSE - MAKING IT IMPOSSIBLE TO SECURELY CLOSE DOOR. SO FAR, IT HAS CORRECTED ITSELF SOMETIMES AFTER ONE OR TWO ATTEMPTS AND OFTEN AFTER MANY MORE. SO FAR, THIS HAS ONLY HAPPENED WHEN CAR WAS PARKED (NOT YET MOVING). I NOTICED THERE IS A RECALL UNDERWAY FOR FORDS UP TO YEAR 2016 (SO FAR).
Corrective Action:
FRONT PASSENGER DOOR LATCH PERIODICALLY DOES NOT CLOSE - MAKING IT IMPOSSIBLE TO SECURELY CLOSE DOOR. SO FAR, IT HAS CORRECTED ITSELF SOMETIMES AFTER ONE OR TWO ATTEMPTS AND OFTEN AFTER MANY MORE. SO FAR, THIS HAS ONLY HAPPENED WHEN CAR WAS PARKED (NOT YET MOVING). I NOTICED THERE IS A RECALL UNDERWAY FOR FORDS UP TO YEAR 2016 (SO FAR).
Additional Notes:
FRONT PASSENGER DOOR LATCH PERIODICALLY DOES NOT CLOSE - MAKING IT IMPOSSIBLE TO SECURELY CLOSE DOOR. SO FAR, IT HAS CORRECTED ITSELF SOMETIMES AFTER ONE OR TWO ATTEMPTS AND OFTEN AFTER MANY MORE. SO FAR, THIS HAS ONLY HAPPENED WHEN CAR WAS PARKED (NOT YET MOVING). I NOTICED THERE IS A RECALL UNDERWAY FOR FORDS UP TO YEAR 2016 (SO FAR).
Mfg Campaign: 10960151
Recall Date: Mar 11, 2017
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN EVENT OF MAIN BRAKE FAILURE, PARKING BRAKE CANNOT BE MANUALLY ENGAGED AS A SECONDARY BRAKING SYSTEM DUE TO INTRODUCTION OF ELECTRIC PARKING BRAKE REQUIRING VEHICLE TO BE STOPPED TO ENGAGE PARKING BRAKE. THIS COULD RESULT IN FATALITY IN THE EVENT OF MAIN BRAKE FAILURE. (FYI. I RECENTLY HAD A BRAKE HOSE FAIL ON A '99 CHEVY PICKUP TRUCK WHEN APPROACHING AN INTERSECTION. USING THE MANUAL PARKING BRAKE I WAS ABLE TO SAFELY STOP THE VEHICLE AND AVOID A COLLISION. THIS IS NOT POSSIBLE WITH ELECTRIC PARKING BRAKE THE WAY IT IS IMPLEMENTED ON 2017 FORD VEHICLES.)
Corrective Action:
IN EVENT OF MAIN BRAKE FAILURE, PARKING BRAKE CANNOT BE MANUALLY ENGAGED AS A SECONDARY BRAKING SYSTEM DUE TO INTRODUCTION OF ELECTRIC PARKING BRAKE REQUIRING VEHICLE TO BE STOPPED TO ENGAGE PARKING BRAKE. THIS COULD RESULT IN FATALITY IN THE EVENT OF MAIN BRAKE FAILURE. (FYI. I RECENTLY HAD A BRAKE HOSE FAIL ON A '99 CHEVY PICKUP TRUCK WHEN APPROACHING AN INTERSECTION. USING THE MANUAL PARKING BRAKE I WAS ABLE TO SAFELY STOP THE VEHICLE AND AVOID A COLLISION. THIS IS NOT POSSIBLE WITH ELECTRIC PARKING BRAKE THE WAY IT IS IMPLEMENTED ON 2017 FORD VEHICLES.)
Additional Notes:
IN EVENT OF MAIN BRAKE FAILURE, PARKING BRAKE CANNOT BE MANUALLY ENGAGED AS A SECONDARY BRAKING SYSTEM DUE TO INTRODUCTION OF ELECTRIC PARKING BRAKE REQUIRING VEHICLE TO BE STOPPED TO ENGAGE PARKING BRAKE. THIS COULD RESULT IN FATALITY IN THE EVENT OF MAIN BRAKE FAILURE. (FYI. I RECENTLY HAD A BRAKE HOSE FAIL ON A '99 CHEVY PICKUP TRUCK WHEN APPROACHING AN INTERSECTION. USING THE MANUAL PARKING BRAKE I WAS ABLE TO SAFELY STOP THE VEHICLE AND AVOID A COLLISION. THIS IS NOT POSSIBLE WITH ELECTRIC PARKING BRAKE THE WAY IT IS IMPLEMENTED ON 2017 FORD VEHICLES.)
Mfg Campaign: 10959716
Recall Date: Mar 9, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DOOR LATCH HANDLES ON ALL EXTERIOR DOOR POSITIONS DO NOT RETURN TO THE 'HOME' POSITION, POSSIBLY DUE TO A WEAK OR POORLY ADJUSTED LATCH HANDLE SPRING OR OTHER PART OF THE MECHANISM. WHEN IN THIS POSITION IT IS POSSIBLE TO PUSH THE DOOR OPEN WITHOUT TOUCHING THE RELEASE HANDLE FOR THE DOOR LATCH(ES). THIS CAN CREATE A HAZARDOUS SITUATION WHEN THE DOOR OPENS UNINTENTIONALLY WHILE THE VEHICLE IS UNDER WAY, OR AN OCCUPANT LEANS ON THE DOOR, CAUSING IT TO OPEN WITHOUT WARNING. THIS CONDITION IS REPLICABLE ON ALL DOORS, AND COULD BE REPLICATED WHILE VEHICLE IS MOVING, BUT SAFETY DICTATED THAT WE NOT ATTEMPT A MOVING REPLICATION OF THE HAZARD. A COMPARISON TO A DIFFERENT VEHICLE OF THE SAME MODEL, BUT ONE YEAR OLDER INDICATES THE DOOR LATCHES ON THE SUBJECT VEHICLE REQUIRE EXTRA FORCE TO OPERATE. VEHICLE IS SCHEDULED FOR DIAGNOSIS AND REPAIR AT AN AUTHORIZED FORD DEALER ON 3/20/16.
Corrective Action:
DOOR LATCH HANDLES ON ALL EXTERIOR DOOR POSITIONS DO NOT RETURN TO THE 'HOME' POSITION, POSSIBLY DUE TO A WEAK OR POORLY ADJUSTED LATCH HANDLE SPRING OR OTHER PART OF THE MECHANISM. WHEN IN THIS POSITION IT IS POSSIBLE TO PUSH THE DOOR OPEN WITHOUT TOUCHING THE RELEASE HANDLE FOR THE DOOR LATCH(ES). THIS CAN CREATE A HAZARDOUS SITUATION WHEN THE DOOR OPENS UNINTENTIONALLY WHILE THE VEHICLE IS UNDER WAY, OR AN OCCUPANT LEANS ON THE DOOR, CAUSING IT TO OPEN WITHOUT WARNING. THIS CONDITION IS REPLICABLE ON ALL DOORS, AND COULD BE REPLICATED WHILE VEHICLE IS MOVING, BUT SAFETY DICTATED THAT WE NOT ATTEMPT A MOVING REPLICATION OF THE HAZARD. A COMPARISON TO A DIFFERENT VEHICLE OF THE SAME MODEL, BUT ONE YEAR OLDER INDICATES THE DOOR LATCHES ON THE SUBJECT VEHICLE REQUIRE EXTRA FORCE TO OPERATE. VEHICLE IS SCHEDULED FOR DIAGNOSIS AND REPAIR AT AN AUTHORIZED FORD DEALER ON 3/20/16.
Additional Notes:
DOOR LATCH HANDLES ON ALL EXTERIOR DOOR POSITIONS DO NOT RETURN TO THE 'HOME' POSITION, POSSIBLY DUE TO A WEAK OR POORLY ADJUSTED LATCH HANDLE SPRING OR OTHER PART OF THE MECHANISM. WHEN IN THIS POSITION IT IS POSSIBLE TO PUSH THE DOOR OPEN WITHOUT TOUCHING THE RELEASE HANDLE FOR THE DOOR LATCH(ES). THIS CAN CREATE A HAZARDOUS SITUATION WHEN THE DOOR OPENS UNINTENTIONALLY WHILE THE VEHICLE IS UNDER WAY, OR AN OCCUPANT LEANS ON THE DOOR, CAUSING IT TO OPEN WITHOUT WARNING. THIS CONDITION IS REPLICABLE ON ALL DOORS, AND COULD BE REPLICATED WHILE VEHICLE IS MOVING, BUT SAFETY DICTATED THAT WE NOT ATTEMPT A MOVING REPLICATION OF THE HAZARD. A COMPARISON TO A DIFFERENT VEHICLE OF THE SAME MODEL, BUT ONE YEAR OLDER INDICATES THE DOOR LATCHES ON THE SUBJECT VEHICLE REQUIRE EXTRA FORCE TO OPERATE. VEHICLE IS SCHEDULED FOR DIAGNOSIS AND REPAIR AT AN AUTHORIZED FORD DEALER ON 3/20/16.
Mfg Campaign: 10959814
Recall Date: Mar 9, 2017
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSELF OFF TO CONSERVE FUEL! I PRESSED THE GAS AND NOTHING HAPPENED! THE ESCAPE ROLLED INTO ONCOMING TRAFFIC! NOT KNOWING WHAT TO DO, I PRESSED ACCELERATOR TO THE FLOOR, THE ENGINE STARTED UP AND SAT THERE THINKING!!! I WAS STUCK LIKE A DEER IN HEADLIGHTS! I KEPT THE GAS BURIED IN THE FLOOR, AND BY SOME MIRACLE THE ENGINE FINALLY REVVED INTO TURBO RANGE. ALL 4 WHEELS STARTED SPINNING AND IT SUDDENLY SLINGSHOT ME ACROSS THE SKINNY 2 LANE ROAD. I ALMOST LOST CONTROL AND ENDED UP IN THE DITCH. FORTUNATELY, THE ROAD WAS DRY AND THE AWD AND STEERING WERE RESPONSIVE, ALLOWING ME TO HOP INTO THE CORRECT ANGLE, IN THE PROPER LANE, WITHIN A HAIR'S BREATH OF BEING T-BONED AND POSSIBLY LOSING MY OWN LIFE AND THE LIFE OF MY PASSENGER! I HAVE BEEN HAVING NIGHTMARES ABOUT THIS FOR THE LAST WEEK AND HAVE NOT BEEN DRIVING THE VEHICLE. LESS THAN 250 MILES ON ODOMETER WHEN THIS OCURRED. THIS AUTOSTOP FEATURE NEEDS TO BE PERMANENTLY DISENGAGED FOR SAFETY.
Corrective Action:
AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSELF OFF TO CONSERVE FUEL! I PRESSED THE GAS AND NOTHING HAPPENED! THE ESCAPE ROLLED INTO ONCOMING TRAFFIC! NOT KNOWING WHAT TO DO, I PRESSED ACCELERATOR TO THE FLOOR, THE ENGINE STARTED UP AND SAT THERE THINKING!!! I WAS STUCK LIKE A DEER IN HEADLIGHTS! I KEPT THE GAS BURIED IN THE FLOOR, AND BY SOME MIRACLE THE ENGINE FINALLY REVVED INTO TURBO RANGE. ALL 4 WHEELS STARTED SPINNING AND IT SUDDENLY SLINGSHOT ME ACROSS THE SKINNY 2 LANE ROAD. I ALMOST LOST CONTROL AND ENDED UP IN THE DITCH. FORTUNATELY, THE ROAD WAS DRY AND THE AWD AND STEERING WERE RESPONSIVE, ALLOWING ME TO HOP INTO THE CORRECT ANGLE, IN THE PROPER LANE, WITHIN A HAIR'S BREATH OF BEING T-BONED AND POSSIBLY LOSING MY OWN LIFE AND THE LIFE OF MY PASSENGER! I HAVE BEEN HAVING NIGHTMARES ABOUT THIS FOR THE LAST WEEK AND HAVE NOT BEEN DRIVING THE VEHICLE. LESS THAN 250 MILES ON ODOMETER WHEN THIS OCURRED. THIS AUTOSTOP FEATURE NEEDS TO BE PERMANENTLY DISENGAGED FOR SAFETY.
Additional Notes:
AUTOSTOP FEATURE ENDANGERS LIVES. I EXPERIENCED AN ALMOST FATAL SAFETY INCIDENT WITH THE AUTOSTOP ENGAGED. I WAS STOPPED, EXITING A PAVED DRIVEWAY ONTO A 2 LANE ROAD. I DECIDED TO MAKE A LEFT TURN ACROSS THE PATH OF A LARGE TRUCK THAT HAD JUST TURNED THE CORNER 300 FT AWAY. THE TRUCK SEEMED TO BE LUMBERING ALONG, SO I MADE THE DECISION TO PULL OUT ACROSS ITS PATH AND MAKE MY LEFT TURN. APPARENTLY THE TRUCK HIT ITS PEAK TORQUE AT THAT TIME AND SUDDENLY SPED UP, JUST AS I PULLED OUT! AT THIS SAME MOMENT,THE ENGINE DECIDED TO SHUT ITSELF OFF TO CONSERVE FUEL! I PRESSED THE GAS AND NOTHING HAPPENED! THE ESCAPE ROLLED INTO ONCOMING TRAFFIC! NOT KNOWING WHAT TO DO, I PRESSED ACCELERATOR TO THE FLOOR, THE ENGINE STARTED UP AND SAT THERE THINKING!!! I WAS STUCK LIKE A DEER IN HEADLIGHTS! I KEPT THE GAS BURIED IN THE FLOOR, AND BY SOME MIRACLE THE ENGINE FINALLY REVVED INTO TURBO RANGE. ALL 4 WHEELS STARTED SPINNING AND IT SUDDENLY SLINGSHOT ME ACROSS THE SKINNY 2 LANE ROAD. I ALMOST LOST CONTROL AND ENDED UP IN THE DITCH. FORTUNATELY, THE ROAD WAS DRY AND THE AWD AND STEERING WERE RESPONSIVE, ALLOWING ME TO HOP INTO THE CORRECT ANGLE, IN THE PROPER LANE, WITHIN A HAIR'S BREATH OF BEING T-BONED AND POSSIBLY LOSING MY OWN LIFE AND THE LIFE OF MY PASSENGER! I HAVE BEEN HAVING NIGHTMARES ABOUT THIS FOR THE LAST WEEK AND HAVE NOT BEEN DRIVING THE VEHICLE. LESS THAN 250 MILES ON ODOMETER WHEN THIS OCURRED. THIS AUTOSTOP FEATURE NEEDS TO BE PERMANENTLY DISENGAGED FOR SAFETY.
Mfg Campaign: 10957007
Recall Date: Feb 26, 2017
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
WHILE DRIVING ON I-81 NORTH IN PA, THE INSIDE LAYER OF THE WINDSHIELD DEVELOPED A SMALL CRACK AT THE BOTTOM OF THE GLASS. NOTHING HIT THE GLASS. THERE ARE NO CHIPS OR OTHER MARKS. ON MONDAY 2/20/17 I STOPPED AT THE FORD DEALERSHIP AND SPOKE WITH THE MANAGER. BECAUSE THE CRACK WAS INSIDE THE VEHICLE, AND THE OUTSIDE LAYER WAS NOT CRACKED, THE MANAGER BELIEVED IT WOULD BE COVERED UNDER WARRANTY. THE DEALER TOOK SEVERAL PICTURES, AND CALLED ME WHILE I WAS DRIVING HOME TO ASK ME TO COME BACK SO THAT THEY COULD TAKE MORE PICTURES BECAUSE FORD WAS NOT SATISFIED WITH WHAT THE TOOK. A DAY LATER THEY ASKED ME TO COME TO THE DEALERSHIP AGAIN BECAUSE FORD WANTED EVEN MORE PICTURES. ON 2/24/17 FORD AGREED TO COVER THE REPLACEMENT UNDER WARRANTY. EACH DAY THE CRACK HAS INCREASED IN LENGTH. THE CRACK APPEARS TO HAVE STARTED NEAR THE "NEW FOR 2017" WIPER DE-ICER ELEMENT. A CRACKING WINDOW IS NOT STRUCTURALLY SOUND AND CAN MOST DEFINITELY PUT THE DRIVER AND PASSENGERS AT RISK OF INJURY.
Corrective Action:
WHILE DRIVING ON I-81 NORTH IN PA, THE INSIDE LAYER OF THE WINDSHIELD DEVELOPED A SMALL CRACK AT THE BOTTOM OF THE GLASS. NOTHING HIT THE GLASS. THERE ARE NO CHIPS OR OTHER MARKS. ON MONDAY 2/20/17 I STOPPED AT THE FORD DEALERSHIP AND SPOKE WITH THE MANAGER. BECAUSE THE CRACK WAS INSIDE THE VEHICLE, AND THE OUTSIDE LAYER WAS NOT CRACKED, THE MANAGER BELIEVED IT WOULD BE COVERED UNDER WARRANTY. THE DEALER TOOK SEVERAL PICTURES, AND CALLED ME WHILE I WAS DRIVING HOME TO ASK ME TO COME BACK SO THAT THEY COULD TAKE MORE PICTURES BECAUSE FORD WAS NOT SATISFIED WITH WHAT THE TOOK. A DAY LATER THEY ASKED ME TO COME TO THE DEALERSHIP AGAIN BECAUSE FORD WANTED EVEN MORE PICTURES. ON 2/24/17 FORD AGREED TO COVER THE REPLACEMENT UNDER WARRANTY. EACH DAY THE CRACK HAS INCREASED IN LENGTH. THE CRACK APPEARS TO HAVE STARTED NEAR THE "NEW FOR 2017" WIPER DE-ICER ELEMENT. A CRACKING WINDOW IS NOT STRUCTURALLY SOUND AND CAN MOST DEFINITELY PUT THE DRIVER AND PASSENGERS AT RISK OF INJURY.
Additional Notes:
WHILE DRIVING ON I-81 NORTH IN PA, THE INSIDE LAYER OF THE WINDSHIELD DEVELOPED A SMALL CRACK AT THE BOTTOM OF THE GLASS. NOTHING HIT THE GLASS. THERE ARE NO CHIPS OR OTHER MARKS. ON MONDAY 2/20/17 I STOPPED AT THE FORD DEALERSHIP AND SPOKE WITH THE MANAGER. BECAUSE THE CRACK WAS INSIDE THE VEHICLE, AND THE OUTSIDE LAYER WAS NOT CRACKED, THE MANAGER BELIEVED IT WOULD BE COVERED UNDER WARRANTY. THE DEALER TOOK SEVERAL PICTURES, AND CALLED ME WHILE I WAS DRIVING HOME TO ASK ME TO COME BACK SO THAT THEY COULD TAKE MORE PICTURES BECAUSE FORD WAS NOT SATISFIED WITH WHAT THE TOOK. A DAY LATER THEY ASKED ME TO COME TO THE DEALERSHIP AGAIN BECAUSE FORD WANTED EVEN MORE PICTURES. ON 2/24/17 FORD AGREED TO COVER THE REPLACEMENT UNDER WARRANTY. EACH DAY THE CRACK HAS INCREASED IN LENGTH. THE CRACK APPEARS TO HAVE STARTED NEAR THE "NEW FOR 2017" WIPER DE-ICER ELEMENT. A CRACKING WINDOW IS NOT STRUCTURALLY SOUND AND CAN MOST DEFINITELY PUT THE DRIVER AND PASSENGERS AT RISK OF INJURY.
Mfg Campaign: 10956896
Recall Date: Feb 25, 2017
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP BUT NOT FEELING GOOD ABOUT THIS SINCE THE NOISE IS NOT BEING DUPLICATED IN OTHER CARS LIKE MINE. SOUND GOES AWAY AFTER VEHICLE SPEEDS UP AND STARTS TO TRAVEL IN A STRAIGHT LINE. *TR
Corrective Action:
HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP BUT NOT FEELING GOOD ABOUT THIS SINCE THE NOISE IS NOT BEING DUPLICATED IN OTHER CARS LIKE MINE. SOUND GOES AWAY AFTER VEHICLE SPEEDS UP AND STARTS TO TRAVEL IN A STRAIGHT LINE. *TR
Additional Notes:
HAVE NEW 2017 FORD ESCAPE 1.5 ECOBOOST SE 4WD. ONLY 800 MILES ON THE CAR. WHEN TURNING TIGHT TURNS, HEARING A LOUD GRINDING SOUND FROM REAR OF VEHICLE THAT IS NOT PRESENT WHEN TEST DRIVING OTHER NEW 2017 ESCAPES ON THE LOT WITH 4WD. ONLY DOES IT FROM A STOP AND BARELY MOVING, THEN SOUND GOES AWAY. CALLED FORD DETROIT, THEY SAID IT WAS NORMAL. WENT TO 3 DIFFERENT DEALERSHIPS, SAID THE SAME THING. HAVE A FRIEND WHO GOT THE SAME CAR BUT DIFFERENT COLOR. HAS 1000 MILES ON HIS AND IT DOES NOT MAKE THIS NOISE. SOUNDS LIKE AXLE BINDING AND WHEEL HOP BUT NOT FEELING GOOD ABOUT THIS SINCE THE NOISE IS NOT BEING DUPLICATED IN OTHER CARS LIKE MINE. SOUND GOES AWAY AFTER VEHICLE SPEEDS UP AND STARTS TO TRAVEL IN A STRAIGHT LINE. *TR
Mfg Campaign: 10946563
Recall Date: Jan 19, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
UNINTENDED ACCELERATION WHEN PARKING AT SLOW SPEED WITH ECO ON. OFTEN SEEN INTO GARAGE WHICH IS SLIGHT INCLINE. AUTOMOBILE STOPS MOVING AND ANY TOUCH OF THE ACCELERATOR CAUSES FAST SURGE REQUIRING VERY QUICK BRAKING. VERY REPEATABLE UNDER SLOW CONDITIONS. SELLING DEALER CHECKED VEHICLE AND REPORTED THAT SYSTEM OPERATING AS DESIGNED WHEN AUTO STOP/START IS ACTIVATED. THIS DESIGN IS DANGEROUS AND THE SYSTEM SHOULD NOT DEFAULT TO ENGINE AUTO STOP ACTIVATED. *TR
Corrective Action:
UNINTENDED ACCELERATION WHEN PARKING AT SLOW SPEED WITH ECO ON. OFTEN SEEN INTO GARAGE WHICH IS SLIGHT INCLINE. AUTOMOBILE STOPS MOVING AND ANY TOUCH OF THE ACCELERATOR CAUSES FAST SURGE REQUIRING VERY QUICK BRAKING. VERY REPEATABLE UNDER SLOW CONDITIONS. SELLING DEALER CHECKED VEHICLE AND REPORTED THAT SYSTEM OPERATING AS DESIGNED WHEN AUTO STOP/START IS ACTIVATED. THIS DESIGN IS DANGEROUS AND THE SYSTEM SHOULD NOT DEFAULT TO ENGINE AUTO STOP ACTIVATED. *TR
Additional Notes:
UNINTENDED ACCELERATION WHEN PARKING AT SLOW SPEED WITH ECO ON. OFTEN SEEN INTO GARAGE WHICH IS SLIGHT INCLINE. AUTOMOBILE STOPS MOVING AND ANY TOUCH OF THE ACCELERATOR CAUSES FAST SURGE REQUIRING VERY QUICK BRAKING. VERY REPEATABLE UNDER SLOW CONDITIONS. SELLING DEALER CHECKED VEHICLE AND REPORTED THAT SYSTEM OPERATING AS DESIGNED WHEN AUTO STOP/START IS ACTIVATED. THIS DESIGN IS DANGEROUS AND THE SYSTEM SHOULD NOT DEFAULT TO ENGINE AUTO STOP ACTIVATED. *TR
Mfg Campaign: 10946165
Recall Date: Jan 18, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,124.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,124.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE DIAGNOSED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,124.
Mfg Campaign: 10940210
Recall Date: Jan 6, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
I WAS INVOLVED IN A 5 CAR PILE UP ON AN EXPRESS WAY TRAVELING 65 MILES PER HOUR AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS TOTALED. I WAS WEARING A SEAT BELT AND HAD MULTIPLE CONTUSIONS AND CONCUSSIONS FROM WHIPLASH.
Corrective Action:
I WAS INVOLVED IN A 5 CAR PILE UP ON AN EXPRESS WAY TRAVELING 65 MILES PER HOUR AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS TOTALED. I WAS WEARING A SEAT BELT AND HAD MULTIPLE CONTUSIONS AND CONCUSSIONS FROM WHIPLASH.
Additional Notes:
I WAS INVOLVED IN A 5 CAR PILE UP ON AN EXPRESS WAY TRAVELING 65 MILES PER HOUR AND THE AIRBAG DID NOT DEPLOY. THE CAR WAS TOTALED. I WAS WEARING A SEAT BELT AND HAD MULTIPLE CONTUSIONS AND CONCUSSIONS FROM WHIPLASH.
Mfg Campaign: 10916044
Recall Date: Oct 14, 2016
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SEVERAL TIMES AFTER PULLING THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR AND GET IN AFTER THE CAR HAS BEEN PARKED, THE EXTERIOR DOOR HANDLE HAS STUCK IN THE OPEN POSITION, SO THAT WHEN YOU GET INSIDE AND TRY TO SHUT THE DOOR, THE DOOR DOES NOT LATCH SHUT AND THE DOOR IS NOT SECURELY CLOSED THOUGH YOU MAY THINK IT IS.
Corrective Action:
SEVERAL TIMES AFTER PULLING THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR AND GET IN AFTER THE CAR HAS BEEN PARKED, THE EXTERIOR DOOR HANDLE HAS STUCK IN THE OPEN POSITION, SO THAT WHEN YOU GET INSIDE AND TRY TO SHUT THE DOOR, THE DOOR DOES NOT LATCH SHUT AND THE DOOR IS NOT SECURELY CLOSED THOUGH YOU MAY THINK IT IS.
Additional Notes:
SEVERAL TIMES AFTER PULLING THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR AND GET IN AFTER THE CAR HAS BEEN PARKED, THE EXTERIOR DOOR HANDLE HAS STUCK IN THE OPEN POSITION, SO THAT WHEN YOU GET INSIDE AND TRY TO SHUT THE DOOR, THE DOOR DOES NOT LATCH SHUT AND THE DOOR IS NOT SECURELY CLOSED THOUGH YOU MAY THINK IT IS.
Mfg Campaign: 10915140
Recall Date: Oct 10, 2016
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