Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021 Escape Hybrid vehicles. The engine crankshaft may have been manufactured incorrectly, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S10
Recall Date: Feb 24, 2022
Consumer Complaints
130 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ashland, Virginia to the Service Shop Associates where I purchase my vehicle. They told me to continue to drive my vehicle but I explain to them that Ford was suppose to have a remedy by October of 2023 but nothing happened. My car continues to get worse and my 3 year warranty to my vehicle is up in March of 2024. As a consumer I should not have to be put in this position. This is not only unfair but dangerous to travel on the highway. I should of been given a new vehicle and Ford Motor Company should be responsible to not allowing for this to continue. I am respectfully asking you have Ford Motor Company to furnish me a new vehicle or give me an additional 3 year warranty on my vehicle with no additional costs. This burden should not be put onto the consumer and even if they find a remedy there is no guarantee this will resolve the problem. I will be contacting legal counsel and patiently awaiting your response. Thank you.
Corrective Action:
METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ashland, Virginia to the Service Shop Associates where I purchase my vehicle. They told me to continue to drive my vehicle but I explain to them that Ford was suppose to have a remedy by October of 2023 but nothing happened. My car continues to get worse and my 3 year warranty to my vehicle is up in March of 2024. As a consumer I should not have to be put in this position. This is not only unfair but dangerous to travel on the highway. I should of been given a new vehicle and Ford Motor Company should be responsible to not allowing for this to continue. I am respectfully asking you have Ford Motor Company to furnish me a new vehicle or give me an additional 3 year warranty on my vehicle with no additional costs. This burden should not be put onto the consumer and even if they find a remedy there is no guarantee this will resolve the problem. I will be contacting legal counsel and patiently awaiting your response. Thank you.
Additional Notes:
METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ashland, Virginia to the Service Shop Associates where I purchase my vehicle. They told me to continue to drive my vehicle but I explain to them that Ford was suppose to have a remedy by October of 2023 but nothing happened. My car continues to get worse and my 3 year warranty to my vehicle is up in March of 2024. As a consumer I should not have to be put in this position. This is not only unfair but dangerous to travel on the highway. I should of been given a new vehicle and Ford Motor Company should be responsible to not allowing for this to continue. I am respectfully asking you have Ford Motor Company to furnish me a new vehicle or give me an additional 3 year warranty on my vehicle with no additional costs. This burden should not be put onto the consumer and even if they find a remedy there is no guarantee this will resolve the problem. I will be contacting legal counsel and patiently awaiting your response. Thank you.
Mfg Campaign: 11562931
Recall Date: Jan 1, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ashland, Virginia to the Service Shop Associates where I purchase my vehicle. They told me to continue to drive my vehicle but I explain to them that Ford was suppose to have a remedy by October of 2023 but nothing happened. My car continues to get worse and my 3 year warranty to my vehicle is up in March of 2024. As a consumer I should not have to be put in this position. This is not only unfair but dangerous to travel on the highway. I should of been given a new vehicle and Ford Motor Company should be responsible to not allowing for this to continue. I am respectfully asking you have Ford Motor Company to furnish me a new vehicle or give me an additional 3 year warranty on my vehicle with no additional costs. This burden should not be put onto the consumer and even if they find a remedy there is no guarantee this will resolve the problem. I will be contacting legal counsel and patiently awaiting your response. Thank you.
Corrective Action:
METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ashland, Virginia to the Service Shop Associates where I purchase my vehicle. They told me to continue to drive my vehicle but I explain to them that Ford was suppose to have a remedy by October of 2023 but nothing happened. My car continues to get worse and my 3 year warranty to my vehicle is up in March of 2024. As a consumer I should not have to be put in this position. This is not only unfair but dangerous to travel on the highway. I should of been given a new vehicle and Ford Motor Company should be responsible to not allowing for this to continue. I am respectfully asking you have Ford Motor Company to furnish me a new vehicle or give me an additional 3 year warranty on my vehicle with no additional costs. This burden should not be put onto the consumer and even if they find a remedy there is no guarantee this will resolve the problem. I will be contacting legal counsel and patiently awaiting your response. Thank you.
Additional Notes:
METAL-TO-METAL CLANK TO ENGINE. This is the last incident that occurred while traveling to my job in Richmond, Virginia and back home to Fredericksburg, Virginia on 12/20/23. I traveled a total of 100 miles that day. I have reported this same issue previously 4 times to Sheehy Ford of Ashland in Ashland, Virginia to the Service Shop Associates where I purchase my vehicle. They told me to continue to drive my vehicle but I explain to them that Ford was suppose to have a remedy by October of 2023 but nothing happened. My car continues to get worse and my 3 year warranty to my vehicle is up in March of 2024. As a consumer I should not have to be put in this position. This is not only unfair but dangerous to travel on the highway. I should of been given a new vehicle and Ford Motor Company should be responsible to not allowing for this to continue. I am respectfully asking you have Ford Motor Company to furnish me a new vehicle or give me an additional 3 year warranty on my vehicle with no additional costs. This burden should not be put onto the consumer and even if they find a remedy there is no guarantee this will resolve the problem. I will be contacting legal counsel and patiently awaiting your response. Thank you.
Mfg Campaign: 11562931
Recall Date: Jan 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.
Corrective Action:
I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.
Additional Notes:
I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.
Mfg Campaign: 11562782
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.
Corrective Action:
I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.
Additional Notes:
I am worried that this vehicle's engine could die, proceed to leak oil and fuel and combust, leaving a burning husk that should've been repaired three months ago. The open recall was set to conclude, per Ford, in October 2023. It is now New Year's with no resolution. I do not want to drive a tinderbox.
Mfg Campaign: 11562782
Recall Date: Dec 30, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Day after purchase of car, door was making noise. Took it to location ford dealer only to be told it's the door check welds and it's $3k+ to replace the entire door. It's gotten so bad, I have to force door to shut.
Corrective Action:
Day after purchase of car, door was making noise. Took it to location ford dealer only to be told it's the door check welds and it's $3k+ to replace the entire door. It's gotten so bad, I have to force door to shut.
Additional Notes:
Day after purchase of car, door was making noise. Took it to location ford dealer only to be told it's the door check welds and it's $3k+ to replace the entire door. It's gotten so bad, I have to force door to shut.
Mfg Campaign: 11562284
Recall Date: Dec 28, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's side door suddenly made a large popping noise when I opened it one day. Since then, it continues to make this noise and sometimes won't close all the way. The driver's side window has also stopped working properly. It will go down just a couple of inches and stop - fortunately, it's been able to go back up but it seems to struggle so much to close that I just don't use it anymore on the chance that it won't go up at all. I looked online for suggestions and discovered that I am not the only one with this problem. I cannot afford to repair it, so I am just living with it and hope that it will close every time I use it. I am careful to make sure the door seems to be connected on the times it struggles to close properly so that it won't open while I'm driving. I can't use drive thrus anymore as the window doesn't work and the door is risky to close right. I see that an investigation has been opened and I would like to make you aware that I'm having the very same issue.
Corrective Action:
The driver's side door suddenly made a large popping noise when I opened it one day. Since then, it continues to make this noise and sometimes won't close all the way. The driver's side window has also stopped working properly. It will go down just a couple of inches and stop - fortunately, it's been able to go back up but it seems to struggle so much to close that I just don't use it anymore on the chance that it won't go up at all. I looked online for suggestions and discovered that I am not the only one with this problem. I cannot afford to repair it, so I am just living with it and hope that it will close every time I use it. I am careful to make sure the door seems to be connected on the times it struggles to close properly so that it won't open while I'm driving. I can't use drive thrus anymore as the window doesn't work and the door is risky to close right. I see that an investigation has been opened and I would like to make you aware that I'm having the very same issue.
Additional Notes:
The driver's side door suddenly made a large popping noise when I opened it one day. Since then, it continues to make this noise and sometimes won't close all the way. The driver's side window has also stopped working properly. It will go down just a couple of inches and stop - fortunately, it's been able to go back up but it seems to struggle so much to close that I just don't use it anymore on the chance that it won't go up at all. I looked online for suggestions and discovered that I am not the only one with this problem. I cannot afford to repair it, so I am just living with it and hope that it will close every time I use it. I am careful to make sure the door seems to be connected on the times it struggles to close properly so that it won't open while I'm driving. I can't use drive thrus anymore as the window doesn't work and the door is risky to close right. I see that an investigation has been opened and I would like to make you aware that I'm having the very same issue.
Mfg Campaign: 11561887
Recall Date: Dec 26, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11559900
Recall Date: Dec 13, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The drivers door check arm spot welds failed. Ref - PE23013
Corrective Action:
The drivers door check arm spot welds failed. Ref - PE23013
Additional Notes:
The drivers door check arm spot welds failed. Ref - PE23013
Mfg Campaign: 11559966
Recall Date: Dec 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11558721
Recall Date: Dec 6, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2021 Escape with 61,000 miles and normal use (commuting for work). The Driver door check arm welds have failed causing a crunching noise when opening and closing. Ford dealership says it's not a warranty repair and refuses to fix the problem. There are two SSM/TSBs regarding this problem SSM 51553 and SSM 50150. Problem is causing the driver window to not operate.
Corrective Action:
2021 Escape with 61,000 miles and normal use (commuting for work). The Driver door check arm welds have failed causing a crunching noise when opening and closing. Ford dealership says it's not a warranty repair and refuses to fix the problem. There are two SSM/TSBs regarding this problem SSM 51553 and SSM 50150. Problem is causing the driver window to not operate.
Additional Notes:
2021 Escape with 61,000 miles and normal use (commuting for work). The Driver door check arm welds have failed causing a crunching noise when opening and closing. Ford dealership says it's not a warranty repair and refuses to fix the problem. There are two SSM/TSBs regarding this problem SSM 51553 and SSM 50150. Problem is causing the driver window to not operate.
Mfg Campaign: 11558344
Recall Date: Dec 4, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Ford service indicated only recourse is a replacement of the full door assembly. There was no incident of over opening the door!
Corrective Action:
Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Ford service indicated only recourse is a replacement of the full door assembly. There was no incident of over opening the door!
Additional Notes:
Drivers side front door check arm attachment points separated. Door malfunctioning which renders window inoperable. Ford service indicated only recourse is a replacement of the full door assembly. There was no incident of over opening the door!
Mfg Campaign: 11556798
Recall Date: Nov 25, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was parked, there was an abnormal sound while opening the driver’s side front door. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was parked, there was an abnormal sound while opening the driver’s side front door. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was parked, there was an abnormal sound while opening the driver’s side front door. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 44,000.
Mfg Campaign: 11555643
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11555669
Recall Date: Nov 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11555436
Recall Date: Nov 16, 2023
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
WHEN BUCKLING UP THE SEAT BELTS IN THE BACK SEAT OF MY CAR- THEY DO NOT REGISTER ON THE SCREEN. I GET A MESSAGE THAT SAYS 'REAR BELT MONITOR FAULT SERVICE REQUIRED'
Corrective Action:
WHEN BUCKLING UP THE SEAT BELTS IN THE BACK SEAT OF MY CAR- THEY DO NOT REGISTER ON THE SCREEN. I GET A MESSAGE THAT SAYS 'REAR BELT MONITOR FAULT SERVICE REQUIRED'
Additional Notes:
WHEN BUCKLING UP THE SEAT BELTS IN THE BACK SEAT OF MY CAR- THEY DO NOT REGISTER ON THE SCREEN. I GET A MESSAGE THAT SAYS 'REAR BELT MONITOR FAULT SERVICE REQUIRED'
Mfg Campaign: 11554561
Recall Date: Nov 10, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11552799
Recall Date: Oct 31, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11551992
Recall Date: Oct 26, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.
Corrective Action:
Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.
Additional Notes:
Drivers side door is making a popping sound and piece on the inside part(plate?) of the door is moving when the door closes. Passenger side has the same part but it does not move or make noise.
Mfg Campaign: 11550338
Recall Date: Oct 17, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My drivers side door was squeaking and then started popping. The other day it made a loud pop and now I can hardly open and close the door. My window will also not go up and down. So I have read there are many Escapes with this problem and it is a known problem.
Corrective Action:
My drivers side door was squeaking and then started popping. The other day it made a loud pop and now I can hardly open and close the door. My window will also not go up and down. So I have read there are many Escapes with this problem and it is a known problem.
Additional Notes:
My drivers side door was squeaking and then started popping. The other day it made a loud pop and now I can hardly open and close the door. My window will also not go up and down. So I have read there are many Escapes with this problem and it is a known problem.
Mfg Campaign: 11546836
Recall Date: Sep 27, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue
Corrective Action:
Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue
Additional Notes:
Door Weld is broken in drivers door. Extended warranty with EasyCare will not cover it. It is a known issue with this vehicle. How do we get it fixed, without spending out of pocket to fix Ford's issue
Mfg Campaign: 11546584
Recall Date: Sep 26, 2023
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