Complaints & Recalls
Consumer Complaints
356 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Car was parked on sloped driveway by dealer's service department driver. Car was shut off and in park, but parking brake was not on. The driver was out of the car taking pictures when it started to roll backwards down the driveway. The driver saw it happen and set the parking brake, It rolled approximately 18 inches and then stopped. I had thought that this had happened previously, but it was much more noticeable watching from outside the car. I contacted the dealer immediately and was told it was normal and to just pay attention to it. He did not suggest bringing it in for inspection. No warning lights or messages.
Corrective Action:
Car was parked on sloped driveway by dealer's service department driver. Car was shut off and in park, but parking brake was not on. The driver was out of the car taking pictures when it started to roll backwards down the driveway. The driver saw it happen and set the parking brake, It rolled approximately 18 inches and then stopped. I had thought that this had happened previously, but it was much more noticeable watching from outside the car. I contacted the dealer immediately and was told it was normal and to just pay attention to it. He did not suggest bringing it in for inspection. No warning lights or messages.
Additional Notes:
Car was parked on sloped driveway by dealer's service department driver. Car was shut off and in park, but parking brake was not on. The driver was out of the car taking pictures when it started to roll backwards down the driveway. The driver saw it happen and set the parking brake, It rolled approximately 18 inches and then stopped. I had thought that this had happened previously, but it was much more noticeable watching from outside the car. I contacted the dealer immediately and was told it was normal and to just pay attention to it. He did not suggest bringing it in for inspection. No warning lights or messages.
Mfg Campaign: 11564609
Recall Date: Jan 10, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Yesterday when I opened my driver side door there was a grinding/popping noise. I looked on-line and saw that it is the door check defect on the 2020 and 2021 escapes that is an issue with the welding. I called the dealership today and they said because it is over the milage for the warranty that it will not be covered. Ford issued a Technical Service Bulletin TSB-SSM 50150 but there is not a recall and there are several class action lawsuits regarding the issues. I was told to file a report with your agency.
Corrective Action:
Yesterday when I opened my driver side door there was a grinding/popping noise. I looked on-line and saw that it is the door check defect on the 2020 and 2021 escapes that is an issue with the welding. I called the dealership today and they said because it is over the milage for the warranty that it will not be covered. Ford issued a Technical Service Bulletin TSB-SSM 50150 but there is not a recall and there are several class action lawsuits regarding the issues. I was told to file a report with your agency.
Additional Notes:
Yesterday when I opened my driver side door there was a grinding/popping noise. I looked on-line and saw that it is the door check defect on the 2020 and 2021 escapes that is an issue with the welding. I called the dealership today and they said because it is over the milage for the warranty that it will not be covered. Ford issued a Technical Service Bulletin TSB-SSM 50150 but there is not a recall and there are several class action lawsuits regarding the issues. I was told to file a report with your agency.
Mfg Campaign: 11564613
Recall Date: Jan 10, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver door: spot welds inside door shell for hinge attachment have broken inside door; door difficult to close and open; unable to properly open/close window
Corrective Action:
Driver door: spot welds inside door shell for hinge attachment have broken inside door; door difficult to close and open; unable to properly open/close window
Additional Notes:
Driver door: spot welds inside door shell for hinge attachment have broken inside door; door difficult to close and open; unable to properly open/close window
Mfg Campaign: 11564312
Recall Date: Jan 9, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
For NHTSA recall, 23V80, Ford has NOT provide a resolution to this recall from June 2023. I am sending in this complaint as Ford indicated in June 2023 letter to contact the Hotline if a repair is not provided in a reasonable timeline. As of 1/8/2024 there is no repair available.In addition, a loaner until the repair is completed is not available.
Corrective Action:
For NHTSA recall, 23V80, Ford has NOT provide a resolution to this recall from June 2023. I am sending in this complaint as Ford indicated in June 2023 letter to contact the Hotline if a repair is not provided in a reasonable timeline. As of 1/8/2024 there is no repair available.In addition, a loaner until the repair is completed is not available.
Additional Notes:
For NHTSA recall, 23V80, Ford has NOT provide a resolution to this recall from June 2023. I am sending in this complaint as Ford indicated in June 2023 letter to contact the Hotline if a repair is not provided in a reasonable timeline. As of 1/8/2024 there is no repair available.In addition, a loaner until the repair is completed is not available.
Mfg Campaign: 11564109
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11564157
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Corrective Action:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Additional Notes:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Mfg Campaign: 11564186
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Corrective Action:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Additional Notes:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Mfg Campaign: 11564186
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Corrective Action:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Additional Notes:
I purchased the vehicle brand new in February 2020 and it has had persistent battery/electrical issues. In May 2022 the battery was malfunctioning and I was driving it to the dealership to be examined and it completely died while I was driving. The electrical system failed while I was driving. I have had the battery replaced at least 3 times in less than 4 years and, despite the battery being replaced less than a year ago, it needs to be replaced again. Ford is not willing to cover the replacement battery despite it being less than 1 year ago. Ford is not standing by their vehicle and refusing to accommodate the repeated battery issues, including catastrophic failure while driving.
Mfg Campaign: 11564186
Recall Date: Jan 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11563708
Recall Date: Jan 5, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door made an abnormal popping sound. The contact determined that the front driver's side door spot welds had fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 58,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door made an abnormal popping sound. The contact determined that the front driver's side door spot welds had fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 58,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while opening the front driver's side door, the door made an abnormal popping sound. The contact determined that the front driver's side door spot welds had fractured. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 58,000.
Mfg Campaign: 11563550
Recall Date: Jan 4, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
bracket tack welds failed in drivers side front door at attachment of the door check to the door frame. Resulting loose end causes multi-part safety hazard. First, it jams door, randomly presenting it from closing and latching properly, which defeats the auto-lock safety features designed to maintain body integrity in the event of an accident (hazard 1). It also binds now and then, preventing door from being opened for the driver of the car (hazard 2). Third, while flopping around inside the door, the part interferes with the opening of drivers side window (hazard 3). Hazard 2 and 3 in combination create a condition where safe egress from the vehicle in the event of an emergency is not assured for the driver. Dealer confirmed issue and issued quote to replace the door. Manufacturer thinks its not their problem unless its under warranty. Issue is well described in various locations on the web, so its not a one-off manufacturing issue, rather a systemic design/implementation problem.
Corrective Action:
bracket tack welds failed in drivers side front door at attachment of the door check to the door frame. Resulting loose end causes multi-part safety hazard. First, it jams door, randomly presenting it from closing and latching properly, which defeats the auto-lock safety features designed to maintain body integrity in the event of an accident (hazard 1). It also binds now and then, preventing door from being opened for the driver of the car (hazard 2). Third, while flopping around inside the door, the part interferes with the opening of drivers side window (hazard 3). Hazard 2 and 3 in combination create a condition where safe egress from the vehicle in the event of an emergency is not assured for the driver. Dealer confirmed issue and issued quote to replace the door. Manufacturer thinks its not their problem unless its under warranty. Issue is well described in various locations on the web, so its not a one-off manufacturing issue, rather a systemic design/implementation problem.
Additional Notes:
bracket tack welds failed in drivers side front door at attachment of the door check to the door frame. Resulting loose end causes multi-part safety hazard. First, it jams door, randomly presenting it from closing and latching properly, which defeats the auto-lock safety features designed to maintain body integrity in the event of an accident (hazard 1). It also binds now and then, preventing door from being opened for the driver of the car (hazard 2). Third, while flopping around inside the door, the part interferes with the opening of drivers side window (hazard 3). Hazard 2 and 3 in combination create a condition where safe egress from the vehicle in the event of an emergency is not assured for the driver. Dealer confirmed issue and issued quote to replace the door. Manufacturer thinks its not their problem unless its under warranty. Issue is well described in various locations on the web, so its not a one-off manufacturing issue, rather a systemic design/implementation problem.
Mfg Campaign: 11563226
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Car frequently stalls. Will not restart. Dealer has been saying a fix will come, but it never comes. Your documentation says a fix in October. It's now January and no fix in site.
Corrective Action:
Car frequently stalls. Will not restart. Dealer has been saying a fix will come, but it never comes. Your documentation says a fix in October. It's now January and no fix in site.
Additional Notes:
Car frequently stalls. Will not restart. Dealer has been saying a fix will come, but it never comes. Your documentation says a fix in October. It's now January and no fix in site.
Mfg Campaign: 11563373
Recall Date: Jan 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Nothing has yet happened, however, Ford sent a recall notice regarding premature engine failure in May 2023. The recall (NHTSA recall 23V380) stated that they anticipated a solution by October 2023, but they have no solution still. I don't know what the nature of the defect is, but I did not anticipate waiting more than 8 months for a solution on something that could cause the engine to set on fire. This vehicle is a daily driver for us, and we'd like to take it on a road trip this summer, but the combination of heat and unknown engine risk makes me not want to risk it.
Corrective Action:
Nothing has yet happened, however, Ford sent a recall notice regarding premature engine failure in May 2023. The recall (NHTSA recall 23V380) stated that they anticipated a solution by October 2023, but they have no solution still. I don't know what the nature of the defect is, but I did not anticipate waiting more than 8 months for a solution on something that could cause the engine to set on fire. This vehicle is a daily driver for us, and we'd like to take it on a road trip this summer, but the combination of heat and unknown engine risk makes me not want to risk it.
Additional Notes:
Nothing has yet happened, however, Ford sent a recall notice regarding premature engine failure in May 2023. The recall (NHTSA recall 23V380) stated that they anticipated a solution by October 2023, but they have no solution still. I don't know what the nature of the defect is, but I did not anticipate waiting more than 8 months for a solution on something that could cause the engine to set on fire. This vehicle is a daily driver for us, and we'd like to take it on a road trip this summer, but the combination of heat and unknown engine risk makes me not want to risk it.
Mfg Campaign: 11563087
Recall Date: Jan 2, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11562521
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.
Corrective Action:
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.
Additional Notes:
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.
Mfg Campaign: 11562689
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.
Corrective Action:
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.
Additional Notes:
While driving the car on a busy fast-flowing road the message "Stop Safely Now" appeared on the dashboard. The car lost power and could only be driven at 20 mph and would not speed up. I pulled over and when I stopped but did not power off, the car would not start moving again. After turning the car off for five minutes it drove again properly with no issue. This is the second time this has happened in two months.
Mfg Campaign: 11562689
Recall Date: Dec 29, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is a spot weld failure inside my driver side door resulting in the door hinge being broken inside the door. The door does not open all the way and it makes loud popping and screeching noises. I can only roll my window down about 3 inches. I am concerned for my safety as I have seen other complaints regarding this issue where the door stopped latching completely. Also, windows are an emergency exit. In the case of an accident, I need to be able to open the window to exit if it is the only viable option. I took my vehicle to the local dealer on 10/27/23 and was told that this issue is not covered by my manufacturer warranty or the Ford Premium extended warranty that I purchased through Ford. I have been told that I will need a new door at my expense. The dealer did offer to reach out to Ford on my behalf but still no response after 2 months of waiting. This is my 4th Ford Escape and I have never had so many issues with a vehicle in the past. Ford is very aware of the hundreds of complaints about this very issue, but still will do nothing to help. It is extremely frustrating.
Corrective Action:
There is a spot weld failure inside my driver side door resulting in the door hinge being broken inside the door. The door does not open all the way and it makes loud popping and screeching noises. I can only roll my window down about 3 inches. I am concerned for my safety as I have seen other complaints regarding this issue where the door stopped latching completely. Also, windows are an emergency exit. In the case of an accident, I need to be able to open the window to exit if it is the only viable option. I took my vehicle to the local dealer on 10/27/23 and was told that this issue is not covered by my manufacturer warranty or the Ford Premium extended warranty that I purchased through Ford. I have been told that I will need a new door at my expense. The dealer did offer to reach out to Ford on my behalf but still no response after 2 months of waiting. This is my 4th Ford Escape and I have never had so many issues with a vehicle in the past. Ford is very aware of the hundreds of complaints about this very issue, but still will do nothing to help. It is extremely frustrating.
Additional Notes:
There is a spot weld failure inside my driver side door resulting in the door hinge being broken inside the door. The door does not open all the way and it makes loud popping and screeching noises. I can only roll my window down about 3 inches. I am concerned for my safety as I have seen other complaints regarding this issue where the door stopped latching completely. Also, windows are an emergency exit. In the case of an accident, I need to be able to open the window to exit if it is the only viable option. I took my vehicle to the local dealer on 10/27/23 and was told that this issue is not covered by my manufacturer warranty or the Ford Premium extended warranty that I purchased through Ford. I have been told that I will need a new door at my expense. The dealer did offer to reach out to Ford on my behalf but still no response after 2 months of waiting. This is my 4th Ford Escape and I have never had so many issues with a vehicle in the past. Ford is very aware of the hundreds of complaints about this very issue, but still will do nothing to help. It is extremely frustrating.
Mfg Campaign: 11562179
Recall Date: Dec 27, 2023
Ford Motor Company
Defect Description:
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while driving at 15 MPH, the ABS warning light was illuminated. The All-Wheel Drive, cruise control, collision control, and hill assist were all turned off. The contact stated that while the ABS warning light was illuminated the power steering seized. The vehicle was taken to the dealer and was diagnosed, and the contact was informed that the speed sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted a case was opened. The failure mileage was 29,859.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while driving at 15 MPH, the ABS warning light was illuminated. The All-Wheel Drive, cruise control, collision control, and hill assist were all turned off. The contact stated that while the ABS warning light was illuminated the power steering seized. The vehicle was taken to the dealer and was diagnosed, and the contact was informed that the speed sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted a case was opened. The failure mileage was 29,859.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while driving at 15 MPH, the ABS warning light was illuminated. The All-Wheel Drive, cruise control, collision control, and hill assist were all turned off. The contact stated that while the ABS warning light was illuminated the power steering seized. The vehicle was taken to the dealer and was diagnosed, and the contact was informed that the speed sensor needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was contacted a case was opened. The failure mileage was 29,859.
Mfg Campaign: 11562186
Recall Date: Dec 27, 2023
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.
Corrective Action:
The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.
Additional Notes:
The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.
Mfg Campaign: 11561809
Recall Date: Dec 26, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.
Corrective Action:
The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.
Additional Notes:
The edges of the tail light covers are sharp and when I accidentally brush my arms on them while the tailgate is up exposing the edges, I cut my arms badly. I could not upload pictures of the tailgate cover edges or the cuts on my arm which I have.
Mfg Campaign: 11561809
Recall Date: Dec 26, 2023
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