Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019 Edge vehicles. The driver-side seat belt pretensioner anchor may have been improperly crimped, possibly resulting in the seat belt webbing detaching from the anchor in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S37
Recall Date: Oct 25, 2019
Consumer Complaints
645 ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Dealership stating transmission needs to be replaced. Just had it serviced in December 2024. The replacemnt cost is $9,300. Not worth fixing. Vehicle was shifting hard then went into limp mode. Vehicle was towed.
Corrective Action:
Dealership stating transmission needs to be replaced. Just had it serviced in December 2024. The replacemnt cost is $9,300. Not worth fixing. Vehicle was shifting hard then went into limp mode. Vehicle was towed.
Additional Notes:
Dealership stating transmission needs to be replaced. Just had it serviced in December 2024. The replacemnt cost is $9,300. Not worth fixing. Vehicle was shifting hard then went into limp mode. Vehicle was towed.
Mfg Campaign: 11635107
Recall Date: Jan 9, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Corrective Action:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Additional Notes:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Mfg Campaign: 11634180
Recall Date: Jan 5, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Corrective Action:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Additional Notes:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Mfg Campaign: 11634180
Recall Date: Jan 5, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Corrective Action:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Additional Notes:
vehicle shuddering at speeds between 25-40...vehicle has a little over 58k miles on it...found no recalls but numerous issues of same degree...Ford not wanting to take responsibility for bad product! Costing the owners thousands in repairs!
Mfg Campaign: 11634180
Recall Date: Jan 5, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle is exhibiting harsh engagement and hard shifting. No warning lights. Happens mainly between between 0mph to 30 mph. Can feel the car jerk. Ford Dealer confirmed hard shifts and jerking and found the issue with the torque convertor. Recommend transmission replacement. Car was only at 68k miles.
Corrective Action:
Vehicle is exhibiting harsh engagement and hard shifting. No warning lights. Happens mainly between between 0mph to 30 mph. Can feel the car jerk. Ford Dealer confirmed hard shifts and jerking and found the issue with the torque convertor. Recommend transmission replacement. Car was only at 68k miles.
Additional Notes:
Vehicle is exhibiting harsh engagement and hard shifting. No warning lights. Happens mainly between between 0mph to 30 mph. Can feel the car jerk. Ford Dealer confirmed hard shifts and jerking and found the issue with the torque convertor. Recommend transmission replacement. Car was only at 68k miles.
Mfg Campaign: 11634229
Recall Date: Jan 5, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
At approximately 55,000 miles the car started to experience transmission bucking/jerking at the lower range of the transmission gears. The car jerks back and forth until it reaches a speed of 45-50 mph. Ford has recognized the issue in this model and has issued several technical/service bulletins to the dealers including Service Bulletin 21-2081 in March 2021. Their only solution is to reprogram the transmission. I had this service completed by a local Ford dealer in September 2024. Reprograming did not totally solve the issue. About a week ago the car start experiencing more severe bucking and the range expanded to the 15-50 mph. Car has 60,000 miles on it. Acceleration is affected during this.
Corrective Action:
At approximately 55,000 miles the car started to experience transmission bucking/jerking at the lower range of the transmission gears. The car jerks back and forth until it reaches a speed of 45-50 mph. Ford has recognized the issue in this model and has issued several technical/service bulletins to the dealers including Service Bulletin 21-2081 in March 2021. Their only solution is to reprogram the transmission. I had this service completed by a local Ford dealer in September 2024. Reprograming did not totally solve the issue. About a week ago the car start experiencing more severe bucking and the range expanded to the 15-50 mph. Car has 60,000 miles on it. Acceleration is affected during this.
Additional Notes:
At approximately 55,000 miles the car started to experience transmission bucking/jerking at the lower range of the transmission gears. The car jerks back and forth until it reaches a speed of 45-50 mph. Ford has recognized the issue in this model and has issued several technical/service bulletins to the dealers including Service Bulletin 21-2081 in March 2021. Their only solution is to reprogram the transmission. I had this service completed by a local Ford dealer in September 2024. Reprograming did not totally solve the issue. About a week ago the car start experiencing more severe bucking and the range expanded to the 15-50 mph. Car has 60,000 miles on it. Acceleration is affected during this.
Mfg Campaign: 11633893
Recall Date: Jan 3, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
MY TRANSMISSION HAS GONE OUT 2 TIMES. ONCE IN THE MIDDLE OF A INTERSECTION. ALMOST GOT REARENDED. IT HAS BEEN AT THE DEALERSHIP FOR 4 MONTH, AND THEY CANNOT GET IT RIGHT. NO WARNING LAMPS OR MESSAGES. JUST HESITATES, AD NO POWER, THEN THE TRANSMISSON BLOWS UP, AND YOU CANNOT MOETHE VEHICLE . I HAVE SEVERAL REPAIR ORDERS
Corrective Action:
MY TRANSMISSION HAS GONE OUT 2 TIMES. ONCE IN THE MIDDLE OF A INTERSECTION. ALMOST GOT REARENDED. IT HAS BEEN AT THE DEALERSHIP FOR 4 MONTH, AND THEY CANNOT GET IT RIGHT. NO WARNING LAMPS OR MESSAGES. JUST HESITATES, AD NO POWER, THEN THE TRANSMISSON BLOWS UP, AND YOU CANNOT MOETHE VEHICLE . I HAVE SEVERAL REPAIR ORDERS
Additional Notes:
MY TRANSMISSION HAS GONE OUT 2 TIMES. ONCE IN THE MIDDLE OF A INTERSECTION. ALMOST GOT REARENDED. IT HAS BEEN AT THE DEALERSHIP FOR 4 MONTH, AND THEY CANNOT GET IT RIGHT. NO WARNING LAMPS OR MESSAGES. JUST HESITATES, AD NO POWER, THEN THE TRANSMISSON BLOWS UP, AND YOU CANNOT MOETHE VEHICLE . I HAVE SEVERAL REPAIR ORDERS
Mfg Campaign: 11633703
Recall Date: Jan 2, 2025
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Potential Consequences:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the engine was shuddering. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced again. The vehicle was not repaired. Additionally, the contact stated that the failure had first occurred in 2023 and the torque converter was replaced. The manufacturer was made aware of the issue, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 41,202.
Corrective Action:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the engine was shuddering. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced again. The vehicle was not repaired. Additionally, the contact stated that the failure had first occurred in 2023 and the torque converter was replaced. The manufacturer was made aware of the issue, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 41,202.
Additional Notes:
The contact owns a 2019 Ford Edge. The contact stated while driving at an undisclosed speed, the engine was shuddering. The vehicle was taken to the dealer where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed torque converter. The contact was informed that the torque converter needed to be replaced again. The vehicle was not repaired. Additionally, the contact stated that the failure had first occurred in 2023 and the torque converter was replaced. The manufacturer was made aware of the issue, and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 41,202.
Mfg Campaign: 11633758
Recall Date: Jan 2, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Slipping transmission, the torque converter clutch performance stuck in off .
Corrective Action:
Slipping transmission, the torque converter clutch performance stuck in off .
Additional Notes:
Slipping transmission, the torque converter clutch performance stuck in off .
Mfg Campaign: 11633497
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Slipping transmission, the torque converter clutch performance stuck in off .
Corrective Action:
Slipping transmission, the torque converter clutch performance stuck in off .
Additional Notes:
Slipping transmission, the torque converter clutch performance stuck in off .
Mfg Campaign: 11633497
Recall Date: Jan 1, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I OWN A 2019 FORD EDGE SEL WITH 56,675 MILES AND MY TRANSMISSION WAS DIAGNOSED AT A FORD DEALERSHIP TO BE REPLACED. NO ENGINE LIGHTS CAME ON. THIS PROBLEM WOULD OCCUR BETWEEN 25 - 40 MPH AND WAS CHUGGING AND NOT BEING ABLE TO SHIFT INTO THE NEXT GEAR.
Corrective Action:
I OWN A 2019 FORD EDGE SEL WITH 56,675 MILES AND MY TRANSMISSION WAS DIAGNOSED AT A FORD DEALERSHIP TO BE REPLACED. NO ENGINE LIGHTS CAME ON. THIS PROBLEM WOULD OCCUR BETWEEN 25 - 40 MPH AND WAS CHUGGING AND NOT BEING ABLE TO SHIFT INTO THE NEXT GEAR.
Additional Notes:
I OWN A 2019 FORD EDGE SEL WITH 56,675 MILES AND MY TRANSMISSION WAS DIAGNOSED AT A FORD DEALERSHIP TO BE REPLACED. NO ENGINE LIGHTS CAME ON. THIS PROBLEM WOULD OCCUR BETWEEN 25 - 40 MPH AND WAS CHUGGING AND NOT BEING ABLE TO SHIFT INTO THE NEXT GEAR.
Mfg Campaign: 11633359
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The EGR cooler on my vehicle had to be replaced. This is listed on a TSB issued by Ford, however, is not a recall. The first time it had to be replaced was 11/2021 when my vehicle had 36,949 miles on it. This was diagnosed by the dealership and the part was replaced. The engine warning light came on and the messages showed in the Ford app letting me know what was occurring and that I needed to go to the dealership
Corrective Action:
The EGR cooler on my vehicle had to be replaced. This is listed on a TSB issued by Ford, however, is not a recall. The first time it had to be replaced was 11/2021 when my vehicle had 36,949 miles on it. This was diagnosed by the dealership and the part was replaced. The engine warning light came on and the messages showed in the Ford app letting me know what was occurring and that I needed to go to the dealership
Additional Notes:
The EGR cooler on my vehicle had to be replaced. This is listed on a TSB issued by Ford, however, is not a recall. The first time it had to be replaced was 11/2021 when my vehicle had 36,949 miles on it. This was diagnosed by the dealership and the part was replaced. The engine warning light came on and the messages showed in the Ford app letting me know what was occurring and that I needed to go to the dealership
Mfg Campaign: 11633376
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The sensor on the EGR cooler failed. I have had my EGR cooler replaced two times. The most recent time was in September of 2024. In December of 2024, the engine light came on and the warning messages showed in the Fordpass app stating there was an issue with the exhaust system. After the dealership reviewed it, they had to replace the EGR sensor.
Corrective Action:
The sensor on the EGR cooler failed. I have had my EGR cooler replaced two times. The most recent time was in September of 2024. In December of 2024, the engine light came on and the warning messages showed in the Fordpass app stating there was an issue with the exhaust system. After the dealership reviewed it, they had to replace the EGR sensor.
Additional Notes:
The sensor on the EGR cooler failed. I have had my EGR cooler replaced two times. The most recent time was in September of 2024. In December of 2024, the engine light came on and the warning messages showed in the Fordpass app stating there was an issue with the exhaust system. After the dealership reviewed it, they had to replace the EGR sensor.
Mfg Campaign: 11633378
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle had to have the EGR cooler replaced for the second time. The first time was when the vehicle was at almost 37,000 miles, the second time was at 129,575 miles. Just like during the previous occurrences, the check engine light came on and the message in my Fordpass app advised that there was a problem with the engine cooling system and I needed to proceed to my dealership. In this instance, I had it towed to the dealership rather than driving it. This is the same system that currently has a TSB issued for it.
Corrective Action:
My vehicle had to have the EGR cooler replaced for the second time. The first time was when the vehicle was at almost 37,000 miles, the second time was at 129,575 miles. Just like during the previous occurrences, the check engine light came on and the message in my Fordpass app advised that there was a problem with the engine cooling system and I needed to proceed to my dealership. In this instance, I had it towed to the dealership rather than driving it. This is the same system that currently has a TSB issued for it.
Additional Notes:
My vehicle had to have the EGR cooler replaced for the second time. The first time was when the vehicle was at almost 37,000 miles, the second time was at 129,575 miles. Just like during the previous occurrences, the check engine light came on and the message in my Fordpass app advised that there was a problem with the engine cooling system and I needed to proceed to my dealership. In this instance, I had it towed to the dealership rather than driving it. This is the same system that currently has a TSB issued for it.
Mfg Campaign: 11633382
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
While my vehicle was in the shop having the transmission rebuilt and the torque converter replaced, the techs identified that there was a continued shudder. At this time, after researching the codes on my vehicle, they identified that the EGR Purge Valve needed to be replaced. They identified it because the vehicle was running rough and should not have been after the items were repaired.
Corrective Action:
While my vehicle was in the shop having the transmission rebuilt and the torque converter replaced, the techs identified that there was a continued shudder. At this time, after researching the codes on my vehicle, they identified that the EGR Purge Valve needed to be replaced. They identified it because the vehicle was running rough and should not have been after the items were repaired.
Additional Notes:
While my vehicle was in the shop having the transmission rebuilt and the torque converter replaced, the techs identified that there was a continued shudder. At this time, after researching the codes on my vehicle, they identified that the EGR Purge Valve needed to be replaced. They identified it because the vehicle was running rough and should not have been after the items were repaired.
Mfg Campaign: 11633388
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle was not shifting smoothly when driving it. This had been an ongoing issue but was getting worse, especially in low gears. No lights or identification. I brought it to the dealership and they identified that I needed to have the torque convertor replaced. They did a transmission overhaul. Identified there were still issues occurring and shifting was not smooth. Installed new pistons, pump, shaft. Overhauled the automatic transmission assembly. There were identified Ford TSBs for these issues. They identified debris in transmission fluid, removed transmission, flushed and rebuilt. My vehicle was in service for two months, so not sure exactly when it was resolved but I do know when it was dropped off. The service department kept me updated and I had a loaner, but this occurred over the holiday season.
Corrective Action:
Vehicle was not shifting smoothly when driving it. This had been an ongoing issue but was getting worse, especially in low gears. No lights or identification. I brought it to the dealership and they identified that I needed to have the torque convertor replaced. They did a transmission overhaul. Identified there were still issues occurring and shifting was not smooth. Installed new pistons, pump, shaft. Overhauled the automatic transmission assembly. There were identified Ford TSBs for these issues. They identified debris in transmission fluid, removed transmission, flushed and rebuilt. My vehicle was in service for two months, so not sure exactly when it was resolved but I do know when it was dropped off. The service department kept me updated and I had a loaner, but this occurred over the holiday season.
Additional Notes:
Vehicle was not shifting smoothly when driving it. This had been an ongoing issue but was getting worse, especially in low gears. No lights or identification. I brought it to the dealership and they identified that I needed to have the torque convertor replaced. They did a transmission overhaul. Identified there were still issues occurring and shifting was not smooth. Installed new pistons, pump, shaft. Overhauled the automatic transmission assembly. There were identified Ford TSBs for these issues. They identified debris in transmission fluid, removed transmission, flushed and rebuilt. My vehicle was in service for two months, so not sure exactly when it was resolved but I do know when it was dropped off. The service department kept me updated and I had a loaner, but this occurred over the holiday season.
Mfg Campaign: 11633396
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The red brake light came on while driving the vehicle. There was no reason for the light to be on, the vehicle did not have the parking brake on. The vehicle was diagnosed by the dealership based on error codes and testing that the master cylinder needed to be replaced for the brake system.
Corrective Action:
The red brake light came on while driving the vehicle. There was no reason for the light to be on, the vehicle did not have the parking brake on. The vehicle was diagnosed by the dealership based on error codes and testing that the master cylinder needed to be replaced for the brake system.
Additional Notes:
The red brake light came on while driving the vehicle. There was no reason for the light to be on, the vehicle did not have the parking brake on. The vehicle was diagnosed by the dealership based on error codes and testing that the master cylinder needed to be replaced for the brake system.
Mfg Campaign: 11633402
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I reported to the dealership that my vehicle was lunging forward when travelling at slow speeds (example in a parking lot). Very jerky. The dealership validated that my vehicle drove no different than other vehicles of this year, make and model. There were no codes or lights that displayed. After multiple visits, an issue with the fuel sensor would be identified, as well as the purge valve, however there were no codes being given by the vehicle or lights to identify that there was an issue when it was driving like this. It could have been hazardous to other cars and people.
Corrective Action:
I reported to the dealership that my vehicle was lunging forward when travelling at slow speeds (example in a parking lot). Very jerky. The dealership validated that my vehicle drove no different than other vehicles of this year, make and model. There were no codes or lights that displayed. After multiple visits, an issue with the fuel sensor would be identified, as well as the purge valve, however there were no codes being given by the vehicle or lights to identify that there was an issue when it was driving like this. It could have been hazardous to other cars and people.
Additional Notes:
I reported to the dealership that my vehicle was lunging forward when travelling at slow speeds (example in a parking lot). Very jerky. The dealership validated that my vehicle drove no different than other vehicles of this year, make and model. There were no codes or lights that displayed. After multiple visits, an issue with the fuel sensor would be identified, as well as the purge valve, however there were no codes being given by the vehicle or lights to identify that there was an issue when it was driving like this. It could have been hazardous to other cars and people.
Mfg Campaign: 11633405
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I reported to the dealership that when my vehicle was cold, it felt odd shifting. The RPMs would go up, but it felt like there was no power to the vehicle. At the same time, I advised that when the car was idling first thing in the day it felt like it would stall out. There were no lights on in the vehicle or codes for the dealership to read. After testing, the dealership advised the vehicle was operating comparable to the same year, make and model and there was no issue. Eventually, the vehicle would require a replacement of the fuel sensor and the purge valve, however, at this time there were no issues identified and the vehicle wasn't indicating there were any. This was dangerous for me, other drivers, pedestrians, and other vehicles. If my vehicle were to stall out in a situation where it was not expected, there could be an accident.
Corrective Action:
I reported to the dealership that when my vehicle was cold, it felt odd shifting. The RPMs would go up, but it felt like there was no power to the vehicle. At the same time, I advised that when the car was idling first thing in the day it felt like it would stall out. There were no lights on in the vehicle or codes for the dealership to read. After testing, the dealership advised the vehicle was operating comparable to the same year, make and model and there was no issue. Eventually, the vehicle would require a replacement of the fuel sensor and the purge valve, however, at this time there were no issues identified and the vehicle wasn't indicating there were any. This was dangerous for me, other drivers, pedestrians, and other vehicles. If my vehicle were to stall out in a situation where it was not expected, there could be an accident.
Additional Notes:
I reported to the dealership that when my vehicle was cold, it felt odd shifting. The RPMs would go up, but it felt like there was no power to the vehicle. At the same time, I advised that when the car was idling first thing in the day it felt like it would stall out. There were no lights on in the vehicle or codes for the dealership to read. After testing, the dealership advised the vehicle was operating comparable to the same year, make and model and there was no issue. Eventually, the vehicle would require a replacement of the fuel sensor and the purge valve, however, at this time there were no issues identified and the vehicle wasn't indicating there were any. This was dangerous for me, other drivers, pedestrians, and other vehicles. If my vehicle were to stall out in a situation where it was not expected, there could be an accident.
Mfg Campaign: 11633407
Recall Date: Dec 31, 2024
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021.
Corrective Action:
I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021.
Additional Notes:
I advised the dealership that all of the warning lights came on after backing out and putting my car in drive. The vehicle completely stalled out. The engine light was on. The vehicle had been at the dealership at least two other occasions (with no indication from the vehicle that there was an issue, no lights, no codes, no messages) and drove "like other vehicles of the same year, make and model". On this instance, the vehicle fully stalled and all of the lights were on, upon arrival at the dealership they located a code which indicated there was a short and they needed to replace the low side fuel pressure sensor. Luckily this occurred in a parking lot, rather than on a main road. The vehicle having shown no lights or codes prior is concerning, as it seems this was a developing issue and it wasn't until it escalated to fully stalling out that the computer system was alerting to an issue. This had previously been at the dealership 10/2020 and 5/2021 for the same issue (without any indication from the vehicle), and this final escalation occurred 9/2021.
Mfg Campaign: 11633413
Recall Date: Dec 31, 2024
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