Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaked into engine causing cylinder to crack. The entire engine needs to be replaced. Codes showed misfires.
Corrective Action:
Coolant leaked into engine causing cylinder to crack. The entire engine needs to be replaced. Codes showed misfires.
Additional Notes:
Coolant leaked into engine causing cylinder to crack. The entire engine needs to be replaced. Codes showed misfires.
Mfg Campaign: 11613191
Recall Date: Sep 7, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When starting white smoke appeared for about 5 minutes. Check engine light came on 2 weeks ago after getting my oil changed. Car felt like it had lost its power and/or pep when accelerating. Found P0301 & P0316 engine misfires. TSB 22-2229 applies to concern. Performed coolant pressure test for 2 hours, removed cylinders 1 & 2 plugs inspected with bore scope and found coolant present in cylinder1, indicating coolant intrusion. Recommend replacement of engine long block as per TSB 22-2229 and retest. Also, bushing shifter cable recall was completed as well. Went to Bruce Titus Ford, Inc. Port Orchard, WA today [XXX] . This is what the service department diagnosed my 2016 Ford Edge SEL AWD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
When starting white smoke appeared for about 5 minutes. Check engine light came on 2 weeks ago after getting my oil changed. Car felt like it had lost its power and/or pep when accelerating. Found P0301 & P0316 engine misfires. TSB 22-2229 applies to concern. Performed coolant pressure test for 2 hours, removed cylinders 1 & 2 plugs inspected with bore scope and found coolant present in cylinder1, indicating coolant intrusion. Recommend replacement of engine long block as per TSB 22-2229 and retest. Also, bushing shifter cable recall was completed as well. Went to Bruce Titus Ford, Inc. Port Orchard, WA today [XXX] . This is what the service department diagnosed my 2016 Ford Edge SEL AWD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
When starting white smoke appeared for about 5 minutes. Check engine light came on 2 weeks ago after getting my oil changed. Car felt like it had lost its power and/or pep when accelerating. Found P0301 & P0316 engine misfires. TSB 22-2229 applies to concern. Performed coolant pressure test for 2 hours, removed cylinders 1 & 2 plugs inspected with bore scope and found coolant present in cylinder1, indicating coolant intrusion. Recommend replacement of engine long block as per TSB 22-2229 and retest. Also, bushing shifter cable recall was completed as well. Went to Bruce Titus Ford, Inc. Port Orchard, WA today [XXX] . This is what the service department diagnosed my 2016 Ford Edge SEL AWD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11613268
Recall Date: Sep 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire in cylinder #3. The cylinder #3 spark plug, and ignition coil were replaced; however, while driving 55 MPH, the message "Engine Over Heating" was displayed. Upon inspection, it was discovered that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle was driven to the residence. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 122,000.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire in cylinder #3. The cylinder #3 spark plug, and ignition coil were replaced; however, while driving 55 MPH, the message "Engine Over Heating" was displayed. Upon inspection, it was discovered that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle was driven to the residence. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 122,000.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed a misfire in cylinder #3. The cylinder #3 spark plug, and ignition coil were replaced; however, while driving 55 MPH, the message "Engine Over Heating" was displayed. Upon inspection, it was discovered that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle was driven to the residence. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not yet contacted. The failure mileage was 122,000.
Mfg Campaign: 11612971
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My Edge has 41,000 miles on it and the engine light came on. I took it to my local dealership and they found that it has coolent intrusion and therefore I need a new engine. The dealership told me there is a TSB# 22-2133 (2.0L EcoBooser - Coolant in Cylinders) for this issue but Ford never issued a recall. I did my own research to find out that there is a class action lawsuit in the Eastern District Court for this exact issue. I contacted Ford Corporate and they said they know nothing about this issue but would help expedite the repairs of my vehicle. The TSB I looked up is directly from Ford so I am a little preterbed they aren't taking responsibility for this. Engines and rental cars are not cheap.
Corrective Action:
My Edge has 41,000 miles on it and the engine light came on. I took it to my local dealership and they found that it has coolent intrusion and therefore I need a new engine. The dealership told me there is a TSB# 22-2133 (2.0L EcoBooser - Coolant in Cylinders) for this issue but Ford never issued a recall. I did my own research to find out that there is a class action lawsuit in the Eastern District Court for this exact issue. I contacted Ford Corporate and they said they know nothing about this issue but would help expedite the repairs of my vehicle. The TSB I looked up is directly from Ford so I am a little preterbed they aren't taking responsibility for this. Engines and rental cars are not cheap.
Additional Notes:
My Edge has 41,000 miles on it and the engine light came on. I took it to my local dealership and they found that it has coolent intrusion and therefore I need a new engine. The dealership told me there is a TSB# 22-2133 (2.0L EcoBooser - Coolant in Cylinders) for this issue but Ford never issued a recall. I did my own research to find out that there is a class action lawsuit in the Eastern District Court for this exact issue. I contacted Ford Corporate and they said they know nothing about this issue but would help expedite the repairs of my vehicle. The TSB I looked up is directly from Ford so I am a little preterbed they aren't taking responsibility for this. Engines and rental cars are not cheap.
Mfg Campaign: 11612979
Recall Date: Sep 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant disappearing without leaks took the vehicle to Parrish Motor Co. in Goochland Va. The diagnostics showed the engine was blown. Per Ford Forum and Reddit this has been an ongoing issue with the 2.7 Edge Ecoboost. My parents are [XXX] and [XXX] on a fixed income and brought this car brand new always took care of the maintenance but there has been several recalls for major reasons since they have owned this vehicle and it’s paid for by individuals that don’t have the $8000.00 for a new motor on a vehicle that’s paid for. Started late July 2024, vehicle currently at dealer, [XXX] drives vehicle if stranded not able to walk far. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Coolant disappearing without leaks took the vehicle to Parrish Motor Co. in Goochland Va. The diagnostics showed the engine was blown. Per Ford Forum and Reddit this has been an ongoing issue with the 2.7 Edge Ecoboost. My parents are [XXX] and [XXX] on a fixed income and brought this car brand new always took care of the maintenance but there has been several recalls for major reasons since they have owned this vehicle and it’s paid for by individuals that don’t have the $8000.00 for a new motor on a vehicle that’s paid for. Started late July 2024, vehicle currently at dealer, [XXX] drives vehicle if stranded not able to walk far. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Coolant disappearing without leaks took the vehicle to Parrish Motor Co. in Goochland Va. The diagnostics showed the engine was blown. Per Ford Forum and Reddit this has been an ongoing issue with the 2.7 Edge Ecoboost. My parents are [XXX] and [XXX] on a fixed income and brought this car brand new always took care of the maintenance but there has been several recalls for major reasons since they have owned this vehicle and it’s paid for by individuals that don’t have the $8000.00 for a new motor on a vehicle that’s paid for. Started late July 2024, vehicle currently at dealer, [XXX] drives vehicle if stranded not able to walk far. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11612801
Recall Date: Sep 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Corrective Action:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Additional Notes:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Mfg Campaign: 11612555
Recall Date: Sep 4, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Corrective Action:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Additional Notes:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Mfg Campaign: 11612555
Recall Date: Sep 4, 2024
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Corrective Action:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Additional Notes:
Faulty engine design leads to head gasket failure, engine misfire and stall. Engine stall can cause loss of vehicle motive and braking by loss of vacuum assisted braking. Dealer just completed service on this vehicle and reported the failure after completing repair on another defective part, the flexplate assembly. After completing repairs advised it likely has coolant intrusion issue. Did not inform customer about the TSB showing FORD determined the block is defective and should be replaced at customer cost. Ford has known about this issue since about 2011. These engines need to be recalled. Repair data available to mechanics and on popular video sites show that Fords updated block removes two water paths that interfere with head gasket seating on 2015 - 2019 Ford Edge 2.0L EcoBoost engines. This is a known manufacturer defect that puts owners and occupants in uneeded danger due to Ford's refusal to recall and rectify these engines. There are multiple reports of these engines failing for this issue with as few as 30,000 miles. This engine is also installed in multiple other Ford and Lincoln vehicles including focus, fusion, taurus, Escape, edge, mkz, mkc, and nautilus.
Mfg Campaign: 11612555
Recall Date: Sep 4, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated intermittently. The contact stated that while refueling, the accelerator pedal had to be slightly depressed to prevent the vehicle from stalling. The vehicle had been taken to the dealer where it was diagnosed and determined that ignition coil #3 had failed and needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the vehicle would emit excessive exhaust fumes when accelerating and while starting the vehicle. The contact stated that the vehicle was choking and hesitating while starting the vehicle. Additionally, coolant had to be added every other day. The contact stated that the check engine warning light remained illuminated. The contact became aware of Technical Service Bulletin: 22-2134, NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The dealer was contacted and informed the contact that due to the failure being persistent, the short block needed to be replaced. The dealer confirmed that the VIN was not included in TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,500.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated intermittently. The contact stated that while refueling, the accelerator pedal had to be slightly depressed to prevent the vehicle from stalling. The vehicle had been taken to the dealer where it was diagnosed and determined that ignition coil #3 had failed and needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the vehicle would emit excessive exhaust fumes when accelerating and while starting the vehicle. The contact stated that the vehicle was choking and hesitating while starting the vehicle. Additionally, coolant had to be added every other day. The contact stated that the check engine warning light remained illuminated. The contact became aware of Technical Service Bulletin: 22-2134, NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The dealer was contacted and informed the contact that due to the failure being persistent, the short block needed to be replaced. The dealer confirmed that the VIN was not included in TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,500.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated intermittently. The contact stated that while refueling, the accelerator pedal had to be slightly depressed to prevent the vehicle from stalling. The vehicle had been taken to the dealer where it was diagnosed and determined that ignition coil #3 had failed and needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the vehicle would emit excessive exhaust fumes when accelerating and while starting the vehicle. The contact stated that the vehicle was choking and hesitating while starting the vehicle. Additionally, coolant had to be added every other day. The contact stated that the check engine warning light remained illuminated. The contact became aware of Technical Service Bulletin: 22-2134, NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The dealer was contacted and informed the contact that due to the failure being persistent, the short block needed to be replaced. The dealer confirmed that the VIN was not included in TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,500.
Mfg Campaign: 11611264
Recall Date: Aug 27, 2024
Ford Motor Company
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated intermittently. The contact stated that while refueling, the accelerator pedal had to be slightly depressed to prevent the vehicle from stalling. The vehicle had been taken to the dealer where it was diagnosed and determined that ignition coil #3 had failed and needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the vehicle would emit excessive exhaust fumes when accelerating and while starting the vehicle. The contact stated that the vehicle was choking and hesitating while starting the vehicle. Additionally, coolant had to be added every other day. The contact stated that the check engine warning light remained illuminated. The contact became aware of Technical Service Bulletin: 22-2134, NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The dealer was contacted and informed the contact that due to the failure being persistent, the short block needed to be replaced. The dealer confirmed that the VIN was not included in TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,500.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated intermittently. The contact stated that while refueling, the accelerator pedal had to be slightly depressed to prevent the vehicle from stalling. The vehicle had been taken to the dealer where it was diagnosed and determined that ignition coil #3 had failed and needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the vehicle would emit excessive exhaust fumes when accelerating and while starting the vehicle. The contact stated that the vehicle was choking and hesitating while starting the vehicle. Additionally, coolant had to be added every other day. The contact stated that the check engine warning light remained illuminated. The contact became aware of Technical Service Bulletin: 22-2134, NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The dealer was contacted and informed the contact that due to the failure being persistent, the short block needed to be replaced. The dealer confirmed that the VIN was not included in TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,500.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact stated that the check engine warning light illuminated intermittently. The contact stated that while refueling, the accelerator pedal had to be slightly depressed to prevent the vehicle from stalling. The vehicle had been taken to the dealer where it was diagnosed and determined that ignition coil #3 had failed and needed to be replaced. The vehicle was repaired. The contact stated that after the repair, the vehicle would emit excessive exhaust fumes when accelerating and while starting the vehicle. The contact stated that the vehicle was choking and hesitating while starting the vehicle. Additionally, coolant had to be added every other day. The contact stated that the check engine warning light remained illuminated. The contact became aware of Technical Service Bulletin: 22-2134, NHTSA ID Number: 10210392 (Engine and Engine Cooling, Equipment). The dealer was contacted and informed the contact that due to the failure being persistent, the short block needed to be replaced. The dealer confirmed that the VIN was not included in TSB. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed the VIN was not included in a recall. The manufacturer had referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 14,500.
Mfg Campaign: 11611264
Recall Date: Aug 27, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.
Corrective Action:
I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.
Additional Notes:
I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.
Mfg Campaign: 11611004
Recall Date: Aug 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into cylinder 4, apparently due to a design flaw. Ford knows about this problem but won't pay to fix. New motor is required at the cost of $8300. This vehicle only has 88300 miles
Corrective Action:
Coolant intrusion into cylinder 4, apparently due to a design flaw. Ford knows about this problem but won't pay to fix. New motor is required at the cost of $8300. This vehicle only has 88300 miles
Additional Notes:
Coolant intrusion into cylinder 4, apparently due to a design flaw. Ford knows about this problem but won't pay to fix. New motor is required at the cost of $8300. This vehicle only has 88300 miles
Mfg Campaign: 11611012
Recall Date: Aug 26, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, on several occasions the contact observed a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.
Corrective Action:
The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, on several occasions the contact observed a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.
Additional Notes:
The contact owns a 2016 Ford Edge. The contact stated that when the vehicle was started, on several occasions the contact observed a rattling sound coming from the engine compartment. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the flex plate had cracked and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 133,000.
Mfg Campaign: 11610428
Recall Date: Aug 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine is overheating the car is missing real bad. Allpro mechanic evaluate the car and replace the spark plugs. Antifreeze continues to leak into the engine. Mechanic said the engine block needs to be replace.Capstone Law has a class action suit against Ford for this very issue.
Corrective Action:
Engine is overheating the car is missing real bad. Allpro mechanic evaluate the car and replace the spark plugs. Antifreeze continues to leak into the engine. Mechanic said the engine block needs to be replace.Capstone Law has a class action suit against Ford for this very issue.
Additional Notes:
Engine is overheating the car is missing real bad. Allpro mechanic evaluate the car and replace the spark plugs. Antifreeze continues to leak into the engine. Mechanic said the engine block needs to be replace.Capstone Law has a class action suit against Ford for this very issue.
Mfg Campaign: 11610223
Recall Date: Aug 22, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear Brake hose ruptured resulting in Brake Pedal going to the floor and reduced braking ability
Corrective Action:
Rear Brake hose ruptured resulting in Brake Pedal going to the floor and reduced braking ability
Additional Notes:
Rear Brake hose ruptured resulting in Brake Pedal going to the floor and reduced braking ability
Mfg Campaign: 11609341
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.
Corrective Action:
I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.
Additional Notes:
I'm filing a complaint regarding my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine, which required two engine replacements due to a defect causing coolant intrusion into the cylinders.The engine failed due to coolant leaking into the cylinders, a problem diagnosed and confirmed by Ford technicians. Both engines are no longer in the vehicle, but documentation is available upon request. My safety and the safety of others were put at significant risk on two separate occasions. The first engine failed at 67,000 miles, leading to the engine blowing while I was driving on the highway. This nearly caused an accident as the vehicle suddenly lost power. The second engine, which was a replacement from a 2018 Ford Edge with the same 2.0L EcoBoost engine, also failed in a similar manner at 87,000 miles, again while I was driving on the highway. On this occasion, I was left stranded on the side of the highway in the desert for 7 hours in over 100-degree weather, further endangering my safety. The problem was diagnosed and confirmed by a Ford dealership on both occasions. The first failure was diagnosed as coolant leaking into cylinder 3, causing the vehicle to misfire and eventually leading to the engine blowing. The second engine was inspected by a Ford repair technician during a recall service, where the same coolant leak issue was diagnosed. Less than two months after this diagnosis, the second engine also blew while I was driving. Ford service technicians inspected and confirmed the problem both times. Repair and diagnostic reports are available. The first indication of the problem with the original engine was a check engine light so I took the vehicle to Ford. The dealership diagnosed the issue as coolant leaking into cylinder 3, causing misfires. Despite this diagnosis, the engine failed before I could arrange for the recommended long block replacement. The second engine began exhibiting the same symptoms—misfiring and coolant loss—shortly before it also failed.
Mfg Campaign: 11609531
Recall Date: Aug 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
coolant intrusion into the engine’s cylinders, which caused my engine to fail and ford failed to disclose these defects when I bought it now my engine has failed and I can not afford to fix it or buy another if my extended warranty wont cover it
Corrective Action:
coolant intrusion into the engine’s cylinders, which caused my engine to fail and ford failed to disclose these defects when I bought it now my engine has failed and I can not afford to fix it or buy another if my extended warranty wont cover it
Additional Notes:
coolant intrusion into the engine’s cylinders, which caused my engine to fail and ford failed to disclose these defects when I bought it now my engine has failed and I can not afford to fix it or buy another if my extended warranty wont cover it
Mfg Campaign: 11607278
Recall Date: Aug 8, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Code for Cylinder #2 Miss Fire. Upon inspection by pressurizing the coolant tank it was observed to have coolant leaking into cylinder #2
Corrective Action:
Code for Cylinder #2 Miss Fire. Upon inspection by pressurizing the coolant tank it was observed to have coolant leaking into cylinder #2
Additional Notes:
Code for Cylinder #2 Miss Fire. Upon inspection by pressurizing the coolant tank it was observed to have coolant leaking into cylinder #2
Mfg Campaign: 11606774
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The coolant is leaking into the engine causing misfire, and overheating.
Corrective Action:
The coolant is leaking into the engine causing misfire, and overheating.
Additional Notes:
The coolant is leaking into the engine causing misfire, and overheating.
Mfg Campaign: 11606797
Recall Date: Aug 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Motor has known manufacturing defects. Was told by Ford dealership. Needs a motor at 118k miles
Corrective Action:
Motor has known manufacturing defects. Was told by Ford dealership. Needs a motor at 118k miles
Additional Notes:
Motor has known manufacturing defects. Was told by Ford dealership. Needs a motor at 118k miles
Mfg Campaign: 11606614
Recall Date: Aug 5, 2024
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Valencia, CA • 36 yrs
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