Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S26
Recall Date: Aug 29, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2015-2016 Ford Edge vehicles manufactured February 9, 2015, to August 12, 2016. During dealer servicing, the affected vehicles may be have been updated with incorrect Antilock Brake System (ABS) and Electronic Stability Control (ESC) software. This software can cause the ESC system to lose engine torque control, and not provide any warning lamps to warn the driver if there was an ABS or ESC system malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control Systems" and number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C14
Recall Date: Oct 12, 2016
Consumer Complaints
930 ComplaintsFord Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Corrective Action:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Additional Notes:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Mfg Campaign: 11013877
Recall Date: Aug 9, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Corrective Action:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Additional Notes:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Mfg Campaign: 11013877
Recall Date: Aug 9, 2017
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Corrective Action:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Additional Notes:
THE INCIDENT HAS HAPPENED FOUR TIMES, SO FAR, TWICE WITHIN TWO MINUTES. DRIVING DOWN A STRAIGHT, FLAT ROAD AND THE CAR COMPLETELY SHUTS DOWN. ACCELERATOR DOES NOT WORK, AIR BAG SENSORS DEACTIVATE, COMPLETE LOSS OF CONTROL. CARS BEHIND HAD TO SWERVE INTO A DITCH TO AVOID HITTING MY CAR BECAUSE THE CAR COMPLETELY SHUTS OFF WITH NO NOTICE, GOING 50 MPH. NOW HAPPENS EVERY TIME I DRIVE VEHICLE FOR LONGER THAN 20-25 MINUTES. HILL START ASSIST NOT AVAILABLE MESSAGE APPEARS AND CAR SHUTS DOWN WITHOUT WARNING TRAVELING AT HIGH SPEEDS. SERVICE ENGINE LIGHT APPEARS AND SERVICE ENGINE NOTIFICATION. AIRBAG SENSOR OFF LIGHT ILLUMINATES. I'VE FOUND THIS HAS BEEN A KNOWN PROBLEM SINCE 2002 AND THERE HAVE BEEN NO RECALLS. THEY ARE STILL MANUFACTURING MALFUNCTIONING ETB IN VEHICLES AND SOMEONE IS GOING TO DIE. THANKFULLY, I WAS NOT ON THE EXPRESSWAY. I HAVE THIS ISSUE DOCUMENTED ON VIDEO, AS IT HAPPENS EVERY TIME I DRIVE MY 2016 FORD EDGE. HTTPS://WWW.LAW360.COM/ARTICLES/893102/FORD-HIT-WITH-THROTTLE-DECELERATION-DEFECT-CLASS-ACTION HTTP://WWW.CARCOMPLAINTS.COM/NEWS/2014/FORD-TO-FIX-CARS-LIMP-HOME.SHTML HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T35446_DS471580 HTTP://WWW.AUTOREMARKETING.COM/RETAIL/FORD-TO-REMEDY-ETB-ISSUE-WITHOUT-OFFICIAL-RECALL
Mfg Campaign: 11013877
Recall Date: Aug 9, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL OR HAD NO POWER GOING TO TRANSMISSION OR WHEELS. WAS ABLE TO COAST TO SIDE OF THE STREET, WHERE I RESTARTED THE CAR ONCE WITH NO CHANGE, SHUT CAR OFF AGAIN AND LEFT A BIT LONGER BEFORE WE STARTING, CAR CRANKED OVER VERY HARD, DID ALLOW ME TO BE ABLE TO GET OFF THE HIGHWAY INTO THE GAS STATION, STILL NOT AT THIS POINT RUNNING LIKE IT SHOULD, CONTACTED LOCAL DEALERSHIP SERVICE DEPT, AFTER SITTING APPROX 5 PLUS MINS, CAR STARTED, ALL DASH LIGHTS WENT OUT EXCEPT THE ENGINE LIGHT. TOLD TO BRING CAR IN TO BE CHECKED OUT ASAP. FROM WHAT I'VE READ ON LINE THIS SEEMS TO BE A FAIRLY COMMON PROBLEM,BUT A VERY DANGEROUS PROBLEM. YOU HAVE NO IDEA WHEN THIS IS GOING TO HAPPEN AND ALL POWER SEEMS TO BE GONE AND YOU COASTING IN BUSY TRAFFIC AREAS TRYING TO GET OUT OF THE OTHER TRAFFICS WAY AND PREVENT A ACCIDENT. VERY UNHAPPY WITH OUR VEHICLE AT THIS POINT, HAVE LOST A LOT OF FAITH IN WHAT I CAN EXPECT, A PERSON, FAMILY COULD EASILY BE KILLED BY THE CAR PERFORMANCE. ALSO HAD A ISSUE WITH MANY DASH LIGHTS COMING ON AFTER CAR HAD BEEN PARKED AT A BUSINESS AND RESTARTED, THIS HAPPENED ON 3/26/17, APPROX 12000 MILES ON CAR. HILLSIDE START ASSIST LIGHT CAME ON, WRENCH, AIRBAG SYMBOL, STABLITY CONTROL, ABS LIGHTS AND STAYED ON OUR WHOLE TRIP HOME APPROX 14 MILES, WHEN CAR WAS SHUT OFF AND RESTARTED AFTER A BIT, ALL LIGHTS STAYED OFF, GARAGE INFORMED, NOTHING DONE ABOUT THIS ISSUE, ALSO HAVE ISSUES AT OUR LOCAL KWIK TRIP CAR SOMETIMES WON'T START, NOT DETECTING THE KEY, SEEMS THEY PUT OUT TO STRONG OF RADIO SIGNALS, KEY HAS TO BE PLACED BY TRANSMITER TO GET CAR TO START.
Corrective Action:
LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL OR HAD NO POWER GOING TO TRANSMISSION OR WHEELS. WAS ABLE TO COAST TO SIDE OF THE STREET, WHERE I RESTARTED THE CAR ONCE WITH NO CHANGE, SHUT CAR OFF AGAIN AND LEFT A BIT LONGER BEFORE WE STARTING, CAR CRANKED OVER VERY HARD, DID ALLOW ME TO BE ABLE TO GET OFF THE HIGHWAY INTO THE GAS STATION, STILL NOT AT THIS POINT RUNNING LIKE IT SHOULD, CONTACTED LOCAL DEALERSHIP SERVICE DEPT, AFTER SITTING APPROX 5 PLUS MINS, CAR STARTED, ALL DASH LIGHTS WENT OUT EXCEPT THE ENGINE LIGHT. TOLD TO BRING CAR IN TO BE CHECKED OUT ASAP. FROM WHAT I'VE READ ON LINE THIS SEEMS TO BE A FAIRLY COMMON PROBLEM,BUT A VERY DANGEROUS PROBLEM. YOU HAVE NO IDEA WHEN THIS IS GOING TO HAPPEN AND ALL POWER SEEMS TO BE GONE AND YOU COASTING IN BUSY TRAFFIC AREAS TRYING TO GET OUT OF THE OTHER TRAFFICS WAY AND PREVENT A ACCIDENT. VERY UNHAPPY WITH OUR VEHICLE AT THIS POINT, HAVE LOST A LOT OF FAITH IN WHAT I CAN EXPECT, A PERSON, FAMILY COULD EASILY BE KILLED BY THE CAR PERFORMANCE. ALSO HAD A ISSUE WITH MANY DASH LIGHTS COMING ON AFTER CAR HAD BEEN PARKED AT A BUSINESS AND RESTARTED, THIS HAPPENED ON 3/26/17, APPROX 12000 MILES ON CAR. HILLSIDE START ASSIST LIGHT CAME ON, WRENCH, AIRBAG SYMBOL, STABLITY CONTROL, ABS LIGHTS AND STAYED ON OUR WHOLE TRIP HOME APPROX 14 MILES, WHEN CAR WAS SHUT OFF AND RESTARTED AFTER A BIT, ALL LIGHTS STAYED OFF, GARAGE INFORMED, NOTHING DONE ABOUT THIS ISSUE, ALSO HAVE ISSUES AT OUR LOCAL KWIK TRIP CAR SOMETIMES WON'T START, NOT DETECTING THE KEY, SEEMS THEY PUT OUT TO STRONG OF RADIO SIGNALS, KEY HAS TO BE PLACED BY TRANSMITER TO GET CAR TO START.
Additional Notes:
LEFT A LOCAL BUSINESS HEADING TO ANOTHER BUSINESS ON THE OTHER SIDE OF A FAIRLY BUSY HIGHWAY, WHEN I PULLED OUT IN THE INTERSECTION, CAR LOST ALL POWER. HILL SIDE ASSIST LIGHT CAME ON, WRENCH, CAR WAS RUNNING, BUT YET SEEMED DISENGAGED AS IF IT WERE IN NEUTRAL OR HAD NO POWER GOING TO TRANSMISSION OR WHEELS. WAS ABLE TO COAST TO SIDE OF THE STREET, WHERE I RESTARTED THE CAR ONCE WITH NO CHANGE, SHUT CAR OFF AGAIN AND LEFT A BIT LONGER BEFORE WE STARTING, CAR CRANKED OVER VERY HARD, DID ALLOW ME TO BE ABLE TO GET OFF THE HIGHWAY INTO THE GAS STATION, STILL NOT AT THIS POINT RUNNING LIKE IT SHOULD, CONTACTED LOCAL DEALERSHIP SERVICE DEPT, AFTER SITTING APPROX 5 PLUS MINS, CAR STARTED, ALL DASH LIGHTS WENT OUT EXCEPT THE ENGINE LIGHT. TOLD TO BRING CAR IN TO BE CHECKED OUT ASAP. FROM WHAT I'VE READ ON LINE THIS SEEMS TO BE A FAIRLY COMMON PROBLEM,BUT A VERY DANGEROUS PROBLEM. YOU HAVE NO IDEA WHEN THIS IS GOING TO HAPPEN AND ALL POWER SEEMS TO BE GONE AND YOU COASTING IN BUSY TRAFFIC AREAS TRYING TO GET OUT OF THE OTHER TRAFFICS WAY AND PREVENT A ACCIDENT. VERY UNHAPPY WITH OUR VEHICLE AT THIS POINT, HAVE LOST A LOT OF FAITH IN WHAT I CAN EXPECT, A PERSON, FAMILY COULD EASILY BE KILLED BY THE CAR PERFORMANCE. ALSO HAD A ISSUE WITH MANY DASH LIGHTS COMING ON AFTER CAR HAD BEEN PARKED AT A BUSINESS AND RESTARTED, THIS HAPPENED ON 3/26/17, APPROX 12000 MILES ON CAR. HILLSIDE START ASSIST LIGHT CAME ON, WRENCH, AIRBAG SYMBOL, STABLITY CONTROL, ABS LIGHTS AND STAYED ON OUR WHOLE TRIP HOME APPROX 14 MILES, WHEN CAR WAS SHUT OFF AND RESTARTED AFTER A BIT, ALL LIGHTS STAYED OFF, GARAGE INFORMED, NOTHING DONE ABOUT THIS ISSUE, ALSO HAVE ISSUES AT OUR LOCAL KWIK TRIP CAR SOMETIMES WON'T START, NOT DETECTING THE KEY, SEEMS THEY PUT OUT TO STRONG OF RADIO SIGNALS, KEY HAS TO BE PLACED BY TRANSMITER TO GET CAR TO START.
Mfg Campaign: 11013078
Recall Date: Aug 6, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPATIVE STEERING FAULT DURING NORMAL DRIVING. UPON TAKING TO DEALER THEY HAVE ADVISED THIS IS NOT SAFE TO DRIVE UNTIL STEERING WHEEL REPLACED. WHEEL IS ON BACK ORDER UNTIL 8/31/2017, THIS WILL BE 7 WEEKS AFTER I TURENED CAR INTO DEALER.
Corrective Action:
ADAPATIVE STEERING FAULT DURING NORMAL DRIVING. UPON TAKING TO DEALER THEY HAVE ADVISED THIS IS NOT SAFE TO DRIVE UNTIL STEERING WHEEL REPLACED. WHEEL IS ON BACK ORDER UNTIL 8/31/2017, THIS WILL BE 7 WEEKS AFTER I TURENED CAR INTO DEALER.
Additional Notes:
ADAPATIVE STEERING FAULT DURING NORMAL DRIVING. UPON TAKING TO DEALER THEY HAVE ADVISED THIS IS NOT SAFE TO DRIVE UNTIL STEERING WHEEL REPLACED. WHEEL IS ON BACK ORDER UNTIL 8/31/2017, THIS WILL BE 7 WEEKS AFTER I TURENED CAR INTO DEALER.
Mfg Campaign: 11012546
Recall Date: Aug 3, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING WHEEL FAULT WHILE MAKING SHARP U-TURN OR WHEN TURNING WHILE PARKING. THE MESSAGE APPEARS AND ALSO SOME NOISE AND STEERING WHEEL VIBRATION IS FELT. I'VE FOUND AN INTERNET FORUM WHERE MANY PEOPLE HAVE THE SAME ISSUE. HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT MY CONCERN IT'S VERY DANGEROUS FOR THE CAR OWNER AND SURROUNDING
Corrective Action:
ADAPTIVE STEERING WHEEL FAULT WHILE MAKING SHARP U-TURN OR WHEN TURNING WHILE PARKING. THE MESSAGE APPEARS AND ALSO SOME NOISE AND STEERING WHEEL VIBRATION IS FELT. I'VE FOUND AN INTERNET FORUM WHERE MANY PEOPLE HAVE THE SAME ISSUE. HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT MY CONCERN IT'S VERY DANGEROUS FOR THE CAR OWNER AND SURROUNDING
Additional Notes:
ADAPTIVE STEERING WHEEL FAULT WHILE MAKING SHARP U-TURN OR WHEN TURNING WHILE PARKING. THE MESSAGE APPEARS AND ALSO SOME NOISE AND STEERING WHEEL VIBRATION IS FELT. I'VE FOUND AN INTERNET FORUM WHERE MANY PEOPLE HAVE THE SAME ISSUE. HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT MY CONCERN IT'S VERY DANGEROUS FOR THE CAR OWNER AND SURROUNDING
Mfg Campaign: 11012684
Recall Date: Aug 3, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ISSUE WAS MORE PREVALENT WHILE USING THE AIR CONDITIONING UNIT IN THE VEHICLE. THE CONTACT WAS DIAGNOSED WITH CARBON MONOXIDE POISONING AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,066.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ISSUE WAS MORE PREVALENT WHILE USING THE AIR CONDITIONING UNIT IN THE VEHICLE. THE CONTACT WAS DIAGNOSED WITH CARBON MONOXIDE POISONING AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,066.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT NOTICED AN ABNORMAL EXHAUST ODOR ENTERING THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT THE ISSUE WAS MORE PREVALENT WHILE USING THE AIR CONDITIONING UNIT IN THE VEHICLE. THE CONTACT WAS DIAGNOSED WITH CARBON MONOXIDE POISONING AND SOUGHT MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,066.
Mfg Campaign: 11011712
Recall Date: Jul 31, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING FAULT - INTERMITTENT ISSUE THAT CAUSES STEERING TO FEEL VERY TWITCHY AT HIGHWAY SPEED OR LETHARGIC AT SLOW SPEED. THIS HAS NOW HAPPENED ON MULTIPLE OCCASIONS. CEL IS NOT STORED ON THE COMPUTER, DEALER HAS NO WAY OF REPLICATING THE FAULT UNLESS IT HAPPENS AT THE DEALER. FAULT COMES AND GOES AS IT PLEASES. FAULT NORMALLY HAPPENS AFTER CAR IS PARKED AND TURNED ON AND GOES AWAY AT SOME POINT.
Corrective Action:
ADAPTIVE STEERING FAULT - INTERMITTENT ISSUE THAT CAUSES STEERING TO FEEL VERY TWITCHY AT HIGHWAY SPEED OR LETHARGIC AT SLOW SPEED. THIS HAS NOW HAPPENED ON MULTIPLE OCCASIONS. CEL IS NOT STORED ON THE COMPUTER, DEALER HAS NO WAY OF REPLICATING THE FAULT UNLESS IT HAPPENS AT THE DEALER. FAULT COMES AND GOES AS IT PLEASES. FAULT NORMALLY HAPPENS AFTER CAR IS PARKED AND TURNED ON AND GOES AWAY AT SOME POINT.
Additional Notes:
ADAPTIVE STEERING FAULT - INTERMITTENT ISSUE THAT CAUSES STEERING TO FEEL VERY TWITCHY AT HIGHWAY SPEED OR LETHARGIC AT SLOW SPEED. THIS HAS NOW HAPPENED ON MULTIPLE OCCASIONS. CEL IS NOT STORED ON THE COMPUTER, DEALER HAS NO WAY OF REPLICATING THE FAULT UNLESS IT HAPPENS AT THE DEALER. FAULT COMES AND GOES AS IT PLEASES. FAULT NORMALLY HAPPENS AFTER CAR IS PARKED AND TURNED ON AND GOES AWAY AT SOME POINT.
Mfg Campaign: 11010822
Recall Date: Jul 26, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
APPROXIMATELY 6000 MILES AFTER PURCHASE OF THE NEW VEHICLE IT BEGAN TO EXPERIENCE INTERMITTENT ADAPTIVE STEERING FAULTS. I COULD FIND NO PATTERN TO THE FAULTS APPEARANCE OR DISAPPEARANCE. THE FORD DEALER ATTEMPTED TO FIX THE ISSUE 3 SEPARATE OCCASIONS DURING WHICH TIMES THE VEHICLE WAS OUT OF SERVICE FOR AROUND 4 WEEKS. THE TOTAL DURATION OF THE PERIOD BETWEEN WHEN THE FAULT WARNING FIRST APPEARED AND THE PROBLEM WAS OSTENSIBLY FIXED IS CLOSER TO 5 -6 WEEKS. I WAS FORCED TO DRIVE THE VEHICLE (DUE TO THE NEED FOR PERSONAL AND WORK RELATED TRANSPORTATION) FOR MUCH OF THAT TIME DURING WHICH PERIOD I WAS VERY CONCERNED FOR MY SAFETY. THE FAULT HAS NOT RETURNED SINCE THE LAST REPAIR ATTEMPT WHEN THE DEALER REPLACED THE STEERING WHEEL. HOWEVER SINCE THE FAULT WAS INTERMITTENT I CANNOT BE SURE THAT THE ISSUE WILL RESURFACE AT A LATER DATE. WHEN THE STEERING FAULT FIRST APPEARED I DID SOME RESEARCH AND IT APPEARS THAT THE PROBLEM IS FAIRLY FREQUENT FOR LATE MODEL FORDS THAT HAVE THE SO-CALLED ADAPTIVE STEERING FEATURE. BELOW IS A LINK TO AN EXAMPLE THREAD ON A FORD VEHICLE OWNER'S FORUM WHERE MANY SIMILAR EXPERIENCES ARE RELATED: HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ I BELIEVE THIS IS A PROBLEM WORTH INVESTIGATING.
Corrective Action:
APPROXIMATELY 6000 MILES AFTER PURCHASE OF THE NEW VEHICLE IT BEGAN TO EXPERIENCE INTERMITTENT ADAPTIVE STEERING FAULTS. I COULD FIND NO PATTERN TO THE FAULTS APPEARANCE OR DISAPPEARANCE. THE FORD DEALER ATTEMPTED TO FIX THE ISSUE 3 SEPARATE OCCASIONS DURING WHICH TIMES THE VEHICLE WAS OUT OF SERVICE FOR AROUND 4 WEEKS. THE TOTAL DURATION OF THE PERIOD BETWEEN WHEN THE FAULT WARNING FIRST APPEARED AND THE PROBLEM WAS OSTENSIBLY FIXED IS CLOSER TO 5 -6 WEEKS. I WAS FORCED TO DRIVE THE VEHICLE (DUE TO THE NEED FOR PERSONAL AND WORK RELATED TRANSPORTATION) FOR MUCH OF THAT TIME DURING WHICH PERIOD I WAS VERY CONCERNED FOR MY SAFETY. THE FAULT HAS NOT RETURNED SINCE THE LAST REPAIR ATTEMPT WHEN THE DEALER REPLACED THE STEERING WHEEL. HOWEVER SINCE THE FAULT WAS INTERMITTENT I CANNOT BE SURE THAT THE ISSUE WILL RESURFACE AT A LATER DATE. WHEN THE STEERING FAULT FIRST APPEARED I DID SOME RESEARCH AND IT APPEARS THAT THE PROBLEM IS FAIRLY FREQUENT FOR LATE MODEL FORDS THAT HAVE THE SO-CALLED ADAPTIVE STEERING FEATURE. BELOW IS A LINK TO AN EXAMPLE THREAD ON A FORD VEHICLE OWNER'S FORUM WHERE MANY SIMILAR EXPERIENCES ARE RELATED: HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ I BELIEVE THIS IS A PROBLEM WORTH INVESTIGATING.
Additional Notes:
APPROXIMATELY 6000 MILES AFTER PURCHASE OF THE NEW VEHICLE IT BEGAN TO EXPERIENCE INTERMITTENT ADAPTIVE STEERING FAULTS. I COULD FIND NO PATTERN TO THE FAULTS APPEARANCE OR DISAPPEARANCE. THE FORD DEALER ATTEMPTED TO FIX THE ISSUE 3 SEPARATE OCCASIONS DURING WHICH TIMES THE VEHICLE WAS OUT OF SERVICE FOR AROUND 4 WEEKS. THE TOTAL DURATION OF THE PERIOD BETWEEN WHEN THE FAULT WARNING FIRST APPEARED AND THE PROBLEM WAS OSTENSIBLY FIXED IS CLOSER TO 5 -6 WEEKS. I WAS FORCED TO DRIVE THE VEHICLE (DUE TO THE NEED FOR PERSONAL AND WORK RELATED TRANSPORTATION) FOR MUCH OF THAT TIME DURING WHICH PERIOD I WAS VERY CONCERNED FOR MY SAFETY. THE FAULT HAS NOT RETURNED SINCE THE LAST REPAIR ATTEMPT WHEN THE DEALER REPLACED THE STEERING WHEEL. HOWEVER SINCE THE FAULT WAS INTERMITTENT I CANNOT BE SURE THAT THE ISSUE WILL RESURFACE AT A LATER DATE. WHEN THE STEERING FAULT FIRST APPEARED I DID SOME RESEARCH AND IT APPEARS THAT THE PROBLEM IS FAIRLY FREQUENT FOR LATE MODEL FORDS THAT HAVE THE SO-CALLED ADAPTIVE STEERING FEATURE. BELOW IS A LINK TO AN EXAMPLE THREAD ON A FORD VEHICLE OWNER'S FORUM WHERE MANY SIMILAR EXPERIENCES ARE RELATED: HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/21044-ADAPTIVE-STEERING-FAULT/ I BELIEVE THIS IS A PROBLEM WORTH INVESTIGATING.
Mfg Campaign: 11006757
Recall Date: Jul 21, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
STEERING DEFAULT WARNING LIGHT CAME ON AND SIDE WARNING ALARMS STOPPED WORKING WHILE DRIVING STRAIGHT AT 70 MPH ON AN EXPRESSWAY
Corrective Action:
STEERING DEFAULT WARNING LIGHT CAME ON AND SIDE WARNING ALARMS STOPPED WORKING WHILE DRIVING STRAIGHT AT 70 MPH ON AN EXPRESSWAY
Additional Notes:
STEERING DEFAULT WARNING LIGHT CAME ON AND SIDE WARNING ALARMS STOPPED WORKING WHILE DRIVING STRAIGHT AT 70 MPH ON AN EXPRESSWAY
Mfg Campaign: 11005529
Recall Date: Jul 16, 2017
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
Corrective Action:
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
Additional Notes:
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
Mfg Campaign: 11005307
Recall Date: Jul 14, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
Corrective Action:
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
Additional Notes:
CAR STEERING HARD TO KEEP WHEEL STRAIGHT. TROUBLE LIGHT INDICATES ADAPTIVE STERRING FAULT. THIS SHOULD BE UNDER WARRANTEE, AS THIS IS HAPPENING TO MANY PEOPLE.
Mfg Campaign: 11005307
Recall Date: Jul 14, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING FAULT INDICATOR LIGHT. STEERING WHEEL DOES NOT TRACK WITH FRONT WHEELS. DEALER UNABLE TO DETERMINE PROBLEM/FIX. 15000 MILES, THIRD TIME LIGHT CAME ON STEERING WHEEL MOVED ABOUT 30 DEGREES TO THE LEFT.
Corrective Action:
ADAPTIVE STEERING FAULT INDICATOR LIGHT. STEERING WHEEL DOES NOT TRACK WITH FRONT WHEELS. DEALER UNABLE TO DETERMINE PROBLEM/FIX. 15000 MILES, THIRD TIME LIGHT CAME ON STEERING WHEEL MOVED ABOUT 30 DEGREES TO THE LEFT.
Additional Notes:
ADAPTIVE STEERING FAULT INDICATOR LIGHT. STEERING WHEEL DOES NOT TRACK WITH FRONT WHEELS. DEALER UNABLE TO DETERMINE PROBLEM/FIX. 15000 MILES, THIRD TIME LIGHT CAME ON STEERING WHEEL MOVED ABOUT 30 DEGREES TO THE LEFT.
Mfg Campaign: 11003812
Recall Date: Jul 8, 2017
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT SPOKE WITH THE JACKIE JONES FORD DEALER WHERE IT WAS INFORMED THAT THE CONTACT THAT THEY HAD NO PARTS AND THE REPAIR WOULD NOT BE ABLE TO BE COMPLETED FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT SPOKE WITH THE JACKIE JONES FORD DEALER WHERE IT WAS INFORMED THAT THE CONTACT THAT THEY HAD NO PARTS AND THE REPAIR WOULD NOT BE ABLE TO BE COMPLETED FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V123000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT SPOKE WITH THE JACKIE JONES FORD DEALER WHERE IT WAS INFORMED THAT THE CONTACT THAT THEY HAD NO PARTS AND THE REPAIR WOULD NOT BE ABLE TO BE COMPLETED FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11001599
Recall Date: Jun 27, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
APPROX TWO MONTHS AFTER PURCHASING THE VEHICLE, AND AGAIN APPROX. SIX MONTHS AFTER PURCHASING THE VEHICLE, THE STEERING WHEEL TURNED TO THE RIGHT APPROX. 15-30 DEGREES AFTER VEHICLE START ... AS VEHICLE SPEED INCREASED AND DECREASED, THE STEERING WHEEL WOULD MOVE RIGHT AND LEFT ... DURING THIS TIME, THE VEHICLE WOULD MAINTAIN A STRAIGHT TRACK ON THE GROUND ... AFTER TAKING THE VEHICLE TO THE DEALER, IT WAS DIAGNOSED AS WHEELS OUT OF ALIGNMENT ... HOWEVER, THE STEERING WHEEL OFFSET OCCURRED ALMOST IMMEDIATELY AFTER THE WHEELS WERE ALIGNED FOR BOTH INSTANCES ... AM CERTAIN THAT THIS ISSUE IS RELATED TO THE ADAPTIVE STEERING SYSTEM (2016 FORD EDGE SPORT IS THE FIRST VEHICLE TO GET THIS SYSTEM) ALTHOUGH I DID NOT GET AN ADAPTIVE STEERING SYSTEM FAIL LIGHT ON THE DASHBOARD DISPLAY ... THE STEERING WHEEL IS CURRENTLY TURNED TO THE RIGHT APPROX. 30 DEGREES ALTHOUGH THE VEHICLE CONTINUES TO DRIVE IN A STRAIGHT LINE ... I'LL BE TAKING THIS VEHICLE TO FORD FOR FURTHER INVESTIGATION BUT, TO DATE, THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM.
Corrective Action:
APPROX TWO MONTHS AFTER PURCHASING THE VEHICLE, AND AGAIN APPROX. SIX MONTHS AFTER PURCHASING THE VEHICLE, THE STEERING WHEEL TURNED TO THE RIGHT APPROX. 15-30 DEGREES AFTER VEHICLE START ... AS VEHICLE SPEED INCREASED AND DECREASED, THE STEERING WHEEL WOULD MOVE RIGHT AND LEFT ... DURING THIS TIME, THE VEHICLE WOULD MAINTAIN A STRAIGHT TRACK ON THE GROUND ... AFTER TAKING THE VEHICLE TO THE DEALER, IT WAS DIAGNOSED AS WHEELS OUT OF ALIGNMENT ... HOWEVER, THE STEERING WHEEL OFFSET OCCURRED ALMOST IMMEDIATELY AFTER THE WHEELS WERE ALIGNED FOR BOTH INSTANCES ... AM CERTAIN THAT THIS ISSUE IS RELATED TO THE ADAPTIVE STEERING SYSTEM (2016 FORD EDGE SPORT IS THE FIRST VEHICLE TO GET THIS SYSTEM) ALTHOUGH I DID NOT GET AN ADAPTIVE STEERING SYSTEM FAIL LIGHT ON THE DASHBOARD DISPLAY ... THE STEERING WHEEL IS CURRENTLY TURNED TO THE RIGHT APPROX. 30 DEGREES ALTHOUGH THE VEHICLE CONTINUES TO DRIVE IN A STRAIGHT LINE ... I'LL BE TAKING THIS VEHICLE TO FORD FOR FURTHER INVESTIGATION BUT, TO DATE, THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM.
Additional Notes:
APPROX TWO MONTHS AFTER PURCHASING THE VEHICLE, AND AGAIN APPROX. SIX MONTHS AFTER PURCHASING THE VEHICLE, THE STEERING WHEEL TURNED TO THE RIGHT APPROX. 15-30 DEGREES AFTER VEHICLE START ... AS VEHICLE SPEED INCREASED AND DECREASED, THE STEERING WHEEL WOULD MOVE RIGHT AND LEFT ... DURING THIS TIME, THE VEHICLE WOULD MAINTAIN A STRAIGHT TRACK ON THE GROUND ... AFTER TAKING THE VEHICLE TO THE DEALER, IT WAS DIAGNOSED AS WHEELS OUT OF ALIGNMENT ... HOWEVER, THE STEERING WHEEL OFFSET OCCURRED ALMOST IMMEDIATELY AFTER THE WHEELS WERE ALIGNED FOR BOTH INSTANCES ... AM CERTAIN THAT THIS ISSUE IS RELATED TO THE ADAPTIVE STEERING SYSTEM (2016 FORD EDGE SPORT IS THE FIRST VEHICLE TO GET THIS SYSTEM) ALTHOUGH I DID NOT GET AN ADAPTIVE STEERING SYSTEM FAIL LIGHT ON THE DASHBOARD DISPLAY ... THE STEERING WHEEL IS CURRENTLY TURNED TO THE RIGHT APPROX. 30 DEGREES ALTHOUGH THE VEHICLE CONTINUES TO DRIVE IN A STRAIGHT LINE ... I'LL BE TAKING THIS VEHICLE TO FORD FOR FURTHER INVESTIGATION BUT, TO DATE, THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM.
Mfg Campaign: 11001431
Recall Date: Jun 26, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
PARKED CAR AND SHUT DOWN. UPON STARTING CAR AND DRIVING OFF, THE STEERING WHEEL WAS COCKED 45 DEGREES TO THE LEFT. DEALERSHIP REALIGNED BUT LOCK TO LOCK WAS NOT THE SAME. DEALERSHIP CLAIMED IT WAS STEERING RACK BUT UPON INVESTIGATION DETERMINED ADAPTIVE STEERING PROBLEM. CAR NEEDED MORE THE SEVERAL FULL RESETS BEFORE IT WORKED.
Corrective Action:
PARKED CAR AND SHUT DOWN. UPON STARTING CAR AND DRIVING OFF, THE STEERING WHEEL WAS COCKED 45 DEGREES TO THE LEFT. DEALERSHIP REALIGNED BUT LOCK TO LOCK WAS NOT THE SAME. DEALERSHIP CLAIMED IT WAS STEERING RACK BUT UPON INVESTIGATION DETERMINED ADAPTIVE STEERING PROBLEM. CAR NEEDED MORE THE SEVERAL FULL RESETS BEFORE IT WORKED.
Additional Notes:
PARKED CAR AND SHUT DOWN. UPON STARTING CAR AND DRIVING OFF, THE STEERING WHEEL WAS COCKED 45 DEGREES TO THE LEFT. DEALERSHIP REALIGNED BUT LOCK TO LOCK WAS NOT THE SAME. DEALERSHIP CLAIMED IT WAS STEERING RACK BUT UPON INVESTIGATION DETERMINED ADAPTIVE STEERING PROBLEM. CAR NEEDED MORE THE SEVERAL FULL RESETS BEFORE IT WORKED.
Mfg Campaign: 10995626
Recall Date: Jun 16, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING FAULT ERROR MESSAGE. LOUD CLICK UPON TURNING STEERING WHEEL, WHEEL IS NOT CENTERED WHEN DRIVING STRAIGHT. DEALERSHIP STATES NEEDS TO SEE ERROR MESSAGE WHEN IT OCCURS BUT WHEN SHUTTING VEHICLE OFF MESSAGE DISAPPEARS AND SOMETIMES TAKE SEVERAL VEHICLE RESTARTS TO GET STEERING WHEEL TO CENTER
Corrective Action:
ADAPTIVE STEERING FAULT ERROR MESSAGE. LOUD CLICK UPON TURNING STEERING WHEEL, WHEEL IS NOT CENTERED WHEN DRIVING STRAIGHT. DEALERSHIP STATES NEEDS TO SEE ERROR MESSAGE WHEN IT OCCURS BUT WHEN SHUTTING VEHICLE OFF MESSAGE DISAPPEARS AND SOMETIMES TAKE SEVERAL VEHICLE RESTARTS TO GET STEERING WHEEL TO CENTER
Additional Notes:
ADAPTIVE STEERING FAULT ERROR MESSAGE. LOUD CLICK UPON TURNING STEERING WHEEL, WHEEL IS NOT CENTERED WHEN DRIVING STRAIGHT. DEALERSHIP STATES NEEDS TO SEE ERROR MESSAGE WHEN IT OCCURS BUT WHEN SHUTTING VEHICLE OFF MESSAGE DISAPPEARS AND SOMETIMES TAKE SEVERAL VEHICLE RESTARTS TO GET STEERING WHEEL TO CENTER
Mfg Campaign: 10994638
Recall Date: Jun 13, 2017
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ADAPTIVE STEERING FAULT SERVICING REQUIRED MESSAGE. STEERING WILL IS NOT CENTERED WHEN DRIVING. LOUD CLICK NOISE HAPPENED UPON STEERING. DEALER STATES NEED TO SEE ERRROR MESSAGE BUT ONCE YOU TURN CAR OFF THE ERROR MESSAGE DISAPPEARS AND STEERING WHEEL APPEARS TO RECENTER AFTER RESTARTING CAR SOMETIMES SEVERAL TIMES.
Corrective Action:
ADAPTIVE STEERING FAULT SERVICING REQUIRED MESSAGE. STEERING WILL IS NOT CENTERED WHEN DRIVING. LOUD CLICK NOISE HAPPENED UPON STEERING. DEALER STATES NEED TO SEE ERRROR MESSAGE BUT ONCE YOU TURN CAR OFF THE ERROR MESSAGE DISAPPEARS AND STEERING WHEEL APPEARS TO RECENTER AFTER RESTARTING CAR SOMETIMES SEVERAL TIMES.
Additional Notes:
ADAPTIVE STEERING FAULT SERVICING REQUIRED MESSAGE. STEERING WILL IS NOT CENTERED WHEN DRIVING. LOUD CLICK NOISE HAPPENED UPON STEERING. DEALER STATES NEED TO SEE ERRROR MESSAGE BUT ONCE YOU TURN CAR OFF THE ERROR MESSAGE DISAPPEARS AND STEERING WHEEL APPEARS TO RECENTER AFTER RESTARTING CAR SOMETIMES SEVERAL TIMES.
Mfg Campaign: 10994636
Recall Date: Jun 13, 2017
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHALL MIZE FORD IN HIXSON, TENNESSEE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,212.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHALL MIZE FORD IN HIXSON, TENNESSEE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,212.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE WARNING INDICATORS SUDDENLY ILLUMINATED. THE VEHICLE STALLED AND SHUT OFF. ALSO, THE HORN ERRONEOUSLY SOUNDED. THE VEHICLE WAS TAKEN TO MARSHALL MIZE FORD IN HIXSON, TENNESSEE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,212.
Mfg Campaign: 10992908
Recall Date: Jun 2, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 FORD EDGE. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY FELL AND PINNED THE CONTACT BETWEEN IT AND THE VEHICLE FOR A FEW MINUTES. THE CONTACT STATED THAT THE LIFTGATE WAS ABLE TO BE OPENED AFTER AN ADDITIONAL AMOUNT OF EFFORT WAS EXERTED. THE VEHICLE WAS TAKEN TO NATSEY FORD WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT SUSTAINED MODERATE BRUISING ON THE BACK AND NECK DUE TO THE FORCE OF THE LIFTGATE. MEDICAL ATTENTION WAS REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400. UPDATED 07/19/17*LJ *JS
Mfg Campaign: 10992715
Recall Date: Jun 1, 2017
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