Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling certain 2023-2024 Ocean vehicles. The transmission may not shift into the selected gear, allowing the vehicle to roll away while in Drive or Reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.Please be reminded of the following requirements:You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers.Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in 49 U.S.C. 30118(f), submission of eight consecutive quarterly reports followed by three annual reports is required.As described in 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs.Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.The first of three consecutive annual status reports will be due on, or before, 1 year after the eighth quarterly report was submitted.
Recall Date: Nov 15, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling certain 2023-2024 Ocean vehicles. The brake module software may cause an unexpected reduction in regenerative braking, decreasing the braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB10062408
Recall Date: Aug 20, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. A communication failure with the cabin electric water pump can cause the high voltage battery management system (BMS) to enter limp mode, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB30032401
Recall Date: Jul 2, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. The exterior door handles can stick and fail to open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB55062401
Recall Date: Jun 20, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The Motor Control Unit (MCU) and Vehicle Control Unit (VCU) software may cause the vehicle to enter a safe state protection mode unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB10032403
Recall Date: Jun 5, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The instrument panel displays the incorrect font size of the Brake, Park, and Antilock Brake System (ABS) warning lights, and displays certain warning lights in amber instead of red. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems" and 101, "Controls and Displays." Additionally, multiple warning lights fail to illuminate during the ignition cycle bulb check, failing to comply with the requirements of FMVSS 138 and 208.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB70062404
Recall Date: Jun 5, 2024
Consumer Complaints
1.8K ComplaintsFisker Group Inc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I am writing to formally notify the National Highway Traffic Safety Administration of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, NHTSA Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to support@fiskerinc.com or via phone at 844-347-5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the NHTSA investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Corrective Action:
I am writing to formally notify the National Highway Traffic Safety Administration of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, NHTSA Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to support@fiskerinc.com or via phone at 844-347-5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the NHTSA investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Additional Notes:
I am writing to formally notify the National Highway Traffic Safety Administration of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, NHTSA Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to support@fiskerinc.com or via phone at 844-347-5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the NHTSA investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Mfg Campaign: 11597891
Recall Date: Jul 1, 2024
Fisker Group Inc
Defect Description:
POWER TRAIN
Potential Consequences:
I am writing to formally notify the National Highway Traffic Safety Administration of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, NHTSA Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to support@fiskerinc.com or via phone at 844-347-5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the NHTSA investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Corrective Action:
I am writing to formally notify the National Highway Traffic Safety Administration of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, NHTSA Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to support@fiskerinc.com or via phone at 844-347-5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the NHTSA investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Additional Notes:
I am writing to formally notify the National Highway Traffic Safety Administration of a significant concern regarding Fisker Automotive’s failure to meet the deadline for a mandated recall and their neglect in providing me with a recall notice. As an owner of a Fisker Ocen One, I was made aware through Facebook that my vehicle was subject to a recall due to Incorrectly Displayed Warning Lights/FMVSS 135,101, NTHSA Campaign Number 24V405000 and Loss of Power, NHTSA Campaign Number 24V40400. The recall notice indicated that remedial action was to be completed on June 30, 2024. However, as of today, July 1, 2024, I have not received any communication from Fisker Automotive regarding this recall. Further, Fisker does not respond to email communication sent to support@fiskerinc.com or via phone at 844-347-5371. The lack of notification and the missed deadline for corrective action have left me with serious concerns about the safety of my vehicle and the potential risks it poses to my passengers and other road users. This delay also undermines the trust and reliability that consumers expect from automotive manufacturers, especially in matters as critical as vehicle safety recalls. I kindly request that the NHTSA investigate this matter to ensure that Fisker Automotive adheres to its obligations under the recall process and takes immediate steps to inform affected vehicle owners and remedy the identified defects promptly. I am looking forward to your prompt attention to this matter and would appreciate being kept informed of any developments regarding this issue.
Mfg Campaign: 11597891
Recall Date: Jul 1, 2024
Fisker Group Inc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Unable many times to open driver side door has happened many times have videos but unable to down load video
Corrective Action:
Unable many times to open driver side door has happened many times have videos but unable to down load video
Additional Notes:
Unable many times to open driver side door has happened many times have videos but unable to down load video
Mfg Campaign: 11598028
Recall Date: Jul 1, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Fisker Ocean. The contact stated that while the vehicle was parked, the vehicle was started, and the "Low Battery Power" message was displayed. The contact attempted to exit the vehicle but was unable to unlock the door with the key fob or manually. The contact's husband was able to open the driver's side door from outside the vehicle. A day later the vehicle was able to restart and taken to the residence. Additionally, the contact stated that on three separate occasions while driving at various speeds, the vehicle lost power and independently shifted to park(P). The vehicle was taken to the residence. The contact stated that on one of the occasions, the vehicle had stalled. The vehicle was restarted and taken to the residence. The vehicle was diagnosed by the dealer's mobile technician, and it was determined that a software program needed to be updated. The vehicle was repaired. The failure mileage was approximately 2,000. The VIN was not provided.
Corrective Action:
The contact owns a 2023 Fisker Ocean. The contact stated that while the vehicle was parked, the vehicle was started, and the "Low Battery Power" message was displayed. The contact attempted to exit the vehicle but was unable to unlock the door with the key fob or manually. The contact's husband was able to open the driver's side door from outside the vehicle. A day later the vehicle was able to restart and taken to the residence. Additionally, the contact stated that on three separate occasions while driving at various speeds, the vehicle lost power and independently shifted to park(P). The vehicle was taken to the residence. The contact stated that on one of the occasions, the vehicle had stalled. The vehicle was restarted and taken to the residence. The vehicle was diagnosed by the dealer's mobile technician, and it was determined that a software program needed to be updated. The vehicle was repaired. The failure mileage was approximately 2,000. The VIN was not provided.
Additional Notes:
The contact owns a 2023 Fisker Ocean. The contact stated that while the vehicle was parked, the vehicle was started, and the "Low Battery Power" message was displayed. The contact attempted to exit the vehicle but was unable to unlock the door with the key fob or manually. The contact's husband was able to open the driver's side door from outside the vehicle. A day later the vehicle was able to restart and taken to the residence. Additionally, the contact stated that on three separate occasions while driving at various speeds, the vehicle lost power and independently shifted to park(P). The vehicle was taken to the residence. The contact stated that on one of the occasions, the vehicle had stalled. The vehicle was restarted and taken to the residence. The vehicle was diagnosed by the dealer's mobile technician, and it was determined that a software program needed to be updated. The vehicle was repaired. The failure mileage was approximately 2,000. The VIN was not provided.
Mfg Campaign: 11598044
Recall Date: Jul 1, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On July 1, after opening my vehicle with the NFC key, I attempted to start my vehicle in approximately 100-degree weather, only to find that the vehicle's main interior no longer recognized my key, and would not allow me to start my vehicle. inside, it was well over 120 degrees, and none of the climate control would come on, after multiple attempts to reset, the vehicle still would no come on. Fisker refused to answer any calls regarding this issue, and has hung up on me before being able to contact any person about this.
Corrective Action:
On July 1, after opening my vehicle with the NFC key, I attempted to start my vehicle in approximately 100-degree weather, only to find that the vehicle's main interior no longer recognized my key, and would not allow me to start my vehicle. inside, it was well over 120 degrees, and none of the climate control would come on, after multiple attempts to reset, the vehicle still would no come on. Fisker refused to answer any calls regarding this issue, and has hung up on me before being able to contact any person about this.
Additional Notes:
On July 1, after opening my vehicle with the NFC key, I attempted to start my vehicle in approximately 100-degree weather, only to find that the vehicle's main interior no longer recognized my key, and would not allow me to start my vehicle. inside, it was well over 120 degrees, and none of the climate control would come on, after multiple attempts to reset, the vehicle still would no come on. Fisker refused to answer any calls regarding this issue, and has hung up on me before being able to contact any person about this.
Mfg Campaign: 11598065
Recall Date: Jul 1, 2024
Fisker Group Inc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 Fisker Ocean. The contact stated while driving at an undisclosed speed and attempting to make a right turn, the vehicle unexpectedly shifted to park(P). There were no warning lights illuminated. The contact stated that the failure was a recurring failure. The contact stated that the vehicle remained stuck in the middle of traffic and would not shift out of park(P) into drive(D) as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was unknown.
Corrective Action:
The contact owns a 2023 Fisker Ocean. The contact stated while driving at an undisclosed speed and attempting to make a right turn, the vehicle unexpectedly shifted to park(P). There were no warning lights illuminated. The contact stated that the failure was a recurring failure. The contact stated that the vehicle remained stuck in the middle of traffic and would not shift out of park(P) into drive(D) as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was unknown.
Additional Notes:
The contact owns a 2023 Fisker Ocean. The contact stated while driving at an undisclosed speed and attempting to make a right turn, the vehicle unexpectedly shifted to park(P). There were no warning lights illuminated. The contact stated that the failure was a recurring failure. The contact stated that the vehicle remained stuck in the middle of traffic and would not shift out of park(P) into drive(D) as intended. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The manufacturer was made aware of the failure; however, no assistance was provided. The failure mileage was unknown.
Mfg Campaign: 11598079
Recall Date: Jul 1, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Corrective Action:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Additional Notes:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Mfg Campaign: 11597739
Recall Date: Jun 29, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Corrective Action:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Additional Notes:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Mfg Campaign: 11597739
Recall Date: Jun 29, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Corrective Action:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Additional Notes:
I have several service tickets open for my Fisker Ocean One that have not been addressed, many going back over 3 months. 1 - the vents on my Ocean are malfunctioning. They were supposed to have been replaced before the car was delivered to me in October 2023, but they were not. 2 - the car has randomly put itself into park on several occasions while I've been driving. It has happened while I have been backing out of my driveway, stopped at a red light, or simply driving down the road. 3. I have experienced issues with the windows and sunroof not working, such as not rolling up or down. Sometimes I have to press buttons multiple times to get a window to close. Buttons only work sporadically. 3 - 8 days ago, I received an over the air update, as required for the last Ocean recall (for which I did NOT receive the letter supposedly mailed by Fisker), and my car will no longer go into gear. It has been sitting in my garage for over a week; local and mobile techs working with a software engineer are unable to fix the issue. The diagnostic software indicates that there are no problems or errors with the car, but it will not go into any gear at all. Fisker no longer employs customer service representatives, so there is no one to answer emails, assign tickets, or respond to social media, which was the only way an owner could get in touch with the company. Furthermore, there is no one left to answer the phones, including the number that has been given regarding the 3 active car recalls. The majority of service tech have been laid off with the bankruptcy filing, and the handful that are left in the country have been directed not to assist current customers, but rather to devote their time to preparing remaining inventory for sale. My car will not move. If it did, I still have the other issues pending that have yet to be addressed.
Mfg Campaign: 11597739
Recall Date: Jun 29, 2024
Fisker Group Inc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
My windshield was hit by small debris from a truck in April, 2024. It now has a crack halfway across. This is a common problem with other owners, so I think the windshield may be defective. They also do not have replacements, which makes this crack a safety hazard.
Corrective Action:
My windshield was hit by small debris from a truck in April, 2024. It now has a crack halfway across. This is a common problem with other owners, so I think the windshield may be defective. They also do not have replacements, which makes this crack a safety hazard.
Additional Notes:
My windshield was hit by small debris from a truck in April, 2024. It now has a crack halfway across. This is a common problem with other owners, so I think the windshield may be defective. They also do not have replacements, which makes this crack a safety hazard.
Mfg Campaign: 11597743
Recall Date: Jun 29, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Corrective Action:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Additional Notes:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Mfg Campaign: 11597445
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Corrective Action:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Additional Notes:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Mfg Campaign: 11597445
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Corrective Action:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Additional Notes:
The ADAS system has stopped functioning completely for about a week now. I've performed a "soft" and "hard" reset of the system and it did not fix it. I have no blind spot warnings, automatic emergency braking, adaptive cruise control, forward collision warning, etc. I am part of many online groups and many others are stating the same problem.
Mfg Campaign: 11597445
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In early June 2024, Fisker issued voluntary recalls to address software issues via over-the-air updates (from OS 2.0 to OS 2.1) as the software may cause the vehicle to enter a safe state protection mode, potentially leading to a loss of motor power. Fisker claimed that the update would be completed by 6/30/2024. However, as of today 6/28/24, my vehicle is still on OS 2.0 and cannot receive any over-the-air updates to OS 2.1. I keep contacting Fisker by phone and email, but nobody answers the call nor replies to email.
Corrective Action:
In early June 2024, Fisker issued voluntary recalls to address software issues via over-the-air updates (from OS 2.0 to OS 2.1) as the software may cause the vehicle to enter a safe state protection mode, potentially leading to a loss of motor power. Fisker claimed that the update would be completed by 6/30/2024. However, as of today 6/28/24, my vehicle is still on OS 2.0 and cannot receive any over-the-air updates to OS 2.1. I keep contacting Fisker by phone and email, but nobody answers the call nor replies to email.
Additional Notes:
In early June 2024, Fisker issued voluntary recalls to address software issues via over-the-air updates (from OS 2.0 to OS 2.1) as the software may cause the vehicle to enter a safe state protection mode, potentially leading to a loss of motor power. Fisker claimed that the update would be completed by 6/30/2024. However, as of today 6/28/24, my vehicle is still on OS 2.0 and cannot receive any over-the-air updates to OS 2.1. I keep contacting Fisker by phone and email, but nobody answers the call nor replies to email.
Mfg Campaign: 11597524
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2023 Fisker Ocean. The contact stated that on several occasions while driving various at various speeds after a software update, the brake pedal was depressed and remained on the floorboard. The contact stated that the vehicle failed to stop as intended. Additionally, the contact stated that there was a clicking sound coming from underneath the steering column and a whining sound when the brake pedal was depressed. The Brake and Collision Mitigation warning lights were illuminated. The contact stated that the messages “Brake System Failure Service Required” and “ADAS System Service Required” were displayed. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Corrective Action:
The contact owns a 2023 Fisker Ocean. The contact stated that on several occasions while driving various at various speeds after a software update, the brake pedal was depressed and remained on the floorboard. The contact stated that the vehicle failed to stop as intended. Additionally, the contact stated that there was a clicking sound coming from underneath the steering column and a whining sound when the brake pedal was depressed. The Brake and Collision Mitigation warning lights were illuminated. The contact stated that the messages “Brake System Failure Service Required” and “ADAS System Service Required” were displayed. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Additional Notes:
The contact owns a 2023 Fisker Ocean. The contact stated that on several occasions while driving various at various speeds after a software update, the brake pedal was depressed and remained on the floorboard. The contact stated that the vehicle failed to stop as intended. Additionally, the contact stated that there was a clicking sound coming from underneath the steering column and a whining sound when the brake pedal was depressed. The Brake and Collision Mitigation warning lights were illuminated. The contact stated that the messages “Brake System Failure Service Required” and “ADAS System Service Required” were displayed. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,100.
Mfg Campaign: 11597535
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Corrective Action:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Additional Notes:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Mfg Campaign: 11597541
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Corrective Action:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Additional Notes:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Mfg Campaign: 11597541
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Corrective Action:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Additional Notes:
Car abruptly stopped for no reason on June 2. Thankfully I was pulling into a driveway, so only decelerated from 10mph, but still scared my kids. Blind spot detection and door open assist stopped working in January. Automatic wipers have never worked, ADAS Warning light has been on since January. GPS will stay on a single location for weeks at a time and not move. All of those have some level of safety risk with brakes and blind spot being the worst. Also, the rear quarter panel windows do not open as they should. All problems still exist and Fisker has made no attempts to fix, nor have they responded to over 20 service requests / interactions, nor to requests for solution from the Ohio AG office other than confirmation of email receipt. Was told a tech would be dispatched ASAP in January and I am still waiting with zero response from Fisker to multiple emails since then.
Mfg Campaign: 11597541
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, warning lights displaying incorrect warnings were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact stated that while driving at an undisclosed speed, the braking system disengaged, causing the vehicle to move forward. The contact attempted to notify the manufacturer of the failure, however; had been unable to reach a representative. The failure mileage was approximately 150.
Corrective Action:
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, warning lights displaying incorrect warnings were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact stated that while driving at an undisclosed speed, the braking system disengaged, causing the vehicle to move forward. The contact attempted to notify the manufacturer of the failure, however; had been unable to reach a representative. The failure mileage was approximately 150.
Additional Notes:
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, warning lights displaying incorrect warnings were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact stated that while driving at an undisclosed speed, the braking system disengaged, causing the vehicle to move forward. The contact attempted to notify the manufacturer of the failure, however; had been unable to reach a representative. The failure mileage was approximately 150.
Mfg Campaign: 11597563
Recall Date: Jun 28, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, warning lights displaying incorrect warnings were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact stated that while driving at an undisclosed speed, the braking system disengaged, causing the vehicle to move forward. The contact attempted to notify the manufacturer of the failure, however; had been unable to reach a representative. The failure mileage was approximately 150.
Corrective Action:
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, warning lights displaying incorrect warnings were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact stated that while driving at an undisclosed speed, the braking system disengaged, causing the vehicle to move forward. The contact attempted to notify the manufacturer of the failure, however; had been unable to reach a representative. The failure mileage was approximately 150.
Additional Notes:
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, warning lights displaying incorrect warnings were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact stated that while driving at an undisclosed speed, the braking system disengaged, causing the vehicle to move forward. The contact attempted to notify the manufacturer of the failure, however; had been unable to reach a representative. The failure mileage was approximately 150.
Mfg Campaign: 11597563
Recall Date: Jun 28, 2024
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