Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2020 Fiat 124 Spider vehicles. A software error in the air bag control module may cause the front air bags to deploy with excessive force during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: A3B
Recall Date: Sep 18, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Fiat Spider 124 vehicles equipped with automatic transmissions. Due to incorrect programming of the Transmission Control Module (TCM), certain conditions may cause the vehicle to unexpectedly downshift and abruptly decelerate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V20
Recall Date: Feb 5, 2019
Consumer Complaints
36 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle has been consuming excessive amount of oil & has affected my engine and turbo. When the oil is low, car will just turn off and stop running.
Corrective Action:
Vehicle has been consuming excessive amount of oil & has affected my engine and turbo. When the oil is low, car will just turn off and stop running.
Additional Notes:
Vehicle has been consuming excessive amount of oil & has affected my engine and turbo. When the oil is low, car will just turn off and stop running.
Mfg Campaign: 11666626
Recall Date: Jun 12, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I am writing to formally express my concern and disappointment regarding the lack of transparency and communication surrounding the airbag recall for the Fiat 124, first issued in 2024. As of today, Fiat has not provided any meaningful updates, solutions, or timelines regarding this serious safety issue. There has been no information uploaded to official channels, nor have customers been contacted with guidance or offered temporary remedies. This silence is particularly alarming given the nature of the defect—involving airbags, a critical safety component that can mean the difference between life and death in an accident. To date, there has been no call for refunds, replacements, or even interim safety measures while Fiat “works on finding a reliable outcome for the future.” This delay, paired with a lack of communication, suggests a disregard for customer safety and a failure to meet basic standards of accountability. I urge Fiat to immediately provide an update to the public regarding the status of this recall, including what steps are being taken, projected timelines, and what current owners of the affected vehicles should do in the meantime. Anything less is unacceptable when dealing with an issue of this magnitude.
Corrective Action:
I am writing to formally express my concern and disappointment regarding the lack of transparency and communication surrounding the airbag recall for the Fiat 124, first issued in 2024. As of today, Fiat has not provided any meaningful updates, solutions, or timelines regarding this serious safety issue. There has been no information uploaded to official channels, nor have customers been contacted with guidance or offered temporary remedies. This silence is particularly alarming given the nature of the defect—involving airbags, a critical safety component that can mean the difference between life and death in an accident. To date, there has been no call for refunds, replacements, or even interim safety measures while Fiat “works on finding a reliable outcome for the future.” This delay, paired with a lack of communication, suggests a disregard for customer safety and a failure to meet basic standards of accountability. I urge Fiat to immediately provide an update to the public regarding the status of this recall, including what steps are being taken, projected timelines, and what current owners of the affected vehicles should do in the meantime. Anything less is unacceptable when dealing with an issue of this magnitude.
Additional Notes:
I am writing to formally express my concern and disappointment regarding the lack of transparency and communication surrounding the airbag recall for the Fiat 124, first issued in 2024. As of today, Fiat has not provided any meaningful updates, solutions, or timelines regarding this serious safety issue. There has been no information uploaded to official channels, nor have customers been contacted with guidance or offered temporary remedies. This silence is particularly alarming given the nature of the defect—involving airbags, a critical safety component that can mean the difference between life and death in an accident. To date, there has been no call for refunds, replacements, or even interim safety measures while Fiat “works on finding a reliable outcome for the future.” This delay, paired with a lack of communication, suggests a disregard for customer safety and a failure to meet basic standards of accountability. I urge Fiat to immediately provide an update to the public regarding the status of this recall, including what steps are being taken, projected timelines, and what current owners of the affected vehicles should do in the meantime. Anything less is unacceptable when dealing with an issue of this magnitude.
Mfg Campaign: 11666363
Recall Date: Jun 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11664672
Recall Date: Jun 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11663350
Recall Date: May 28, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I received the airbag recall letter in December (recall A3B)on my 2017 Spyder Fiat. I understand that the recall started in September.I have called Fiat every month since. I am always advised the parts are not available with no update on when the parts will become available. The airbag warning light is on. Due to the safety recall the car is not safe to drive. Fiat does not seem in any hurry to provide a remedy. This puts the onus on the customer. I am paying insurance and long term warranty on a car I can’t drive. Surely a corporation should bear the responsibility to provide a timely solution.
Corrective Action:
I received the airbag recall letter in December (recall A3B)on my 2017 Spyder Fiat. I understand that the recall started in September.I have called Fiat every month since. I am always advised the parts are not available with no update on when the parts will become available. The airbag warning light is on. Due to the safety recall the car is not safe to drive. Fiat does not seem in any hurry to provide a remedy. This puts the onus on the customer. I am paying insurance and long term warranty on a car I can’t drive. Surely a corporation should bear the responsibility to provide a timely solution.
Additional Notes:
I received the airbag recall letter in December (recall A3B)on my 2017 Spyder Fiat. I understand that the recall started in September.I have called Fiat every month since. I am always advised the parts are not available with no update on when the parts will become available. The airbag warning light is on. Due to the safety recall the car is not safe to drive. Fiat does not seem in any hurry to provide a remedy. This puts the onus on the customer. I am paying insurance and long term warranty on a car I can’t drive. Surely a corporation should bear the responsibility to provide a timely solution.
Mfg Campaign: 11662603
Recall Date: May 22, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
*I received a safety recall notice for the airbag deployment early November 2024. *I’ve contacted the dealership twice and they claim to not have the necessary part. *I’ve called manufacturer FIAT / FCA on 11/20/24 case #91148616, 12/12/24 and4/28/25. *Other Fiat owners have also reached out to FCA unsuccessfully for this repair. *Evidently there is no specific part needed, according to the document I received it is a software update – so I don’t understand why they’re not correcting this immediately!?
Corrective Action:
*I received a safety recall notice for the airbag deployment early November 2024. *I’ve contacted the dealership twice and they claim to not have the necessary part. *I’ve called manufacturer FIAT / FCA on 11/20/24 case #91148616, 12/12/24 and4/28/25. *Other Fiat owners have also reached out to FCA unsuccessfully for this repair. *Evidently there is no specific part needed, according to the document I received it is a software update – so I don’t understand why they’re not correcting this immediately!?
Additional Notes:
*I received a safety recall notice for the airbag deployment early November 2024. *I’ve contacted the dealership twice and they claim to not have the necessary part. *I’ve called manufacturer FIAT / FCA on 11/20/24 case #91148616, 12/12/24 and4/28/25. *Other Fiat owners have also reached out to FCA unsuccessfully for this repair. *Evidently there is no specific part needed, according to the document I received it is a software update – so I don’t understand why they’re not correcting this immediately!?
Mfg Campaign: 11661577
Recall Date: May 16, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11658193
Recall Date: May 1, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Mfg Campaign: 11655456
Recall Date: Apr 18, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that the digitizer delaminated, and he could no longer read the information on the display and was also obstructing the rearview camera display. The contact referenced Technical Service Bulletin: SA-027/24 as possible cause for the failure. The local dealer was contacted, and the vehicle was inspected; however, the vehicle was not diagnosed. The contact was provided and estimate for the repair; however, the contact emphasized that the cost for repair was unjust due to the technical service bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Corrective Action:
The contact owns a 2017 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that the digitizer delaminated, and he could no longer read the information on the display and was also obstructing the rearview camera display. The contact referenced Technical Service Bulletin: SA-027/24 as possible cause for the failure. The local dealer was contacted, and the vehicle was inspected; however, the vehicle was not diagnosed. The contact was provided and estimate for the repair; however, the contact emphasized that the cost for repair was unjust due to the technical service bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Additional Notes:
The contact owns a 2017 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that the digitizer delaminated, and he could no longer read the information on the display and was also obstructing the rearview camera display. The contact referenced Technical Service Bulletin: SA-027/24 as possible cause for the failure. The local dealer was contacted, and the vehicle was inspected; however, the vehicle was not diagnosed. The contact was provided and estimate for the repair; however, the contact emphasized that the cost for repair was unjust due to the technical service bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Mfg Campaign: 11655298
Recall Date: Apr 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION:DISPLAY FUNCTION
Potential Consequences:
The contact owns a 2017 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that the digitizer delaminated, and he could no longer read the information on the display and was also obstructing the rearview camera display. The contact referenced Technical Service Bulletin: SA-027/24 as possible cause for the failure. The local dealer was contacted, and the vehicle was inspected; however, the vehicle was not diagnosed. The contact was provided and estimate for the repair; however, the contact emphasized that the cost for repair was unjust due to the technical service bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Corrective Action:
The contact owns a 2017 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that the digitizer delaminated, and he could no longer read the information on the display and was also obstructing the rearview camera display. The contact referenced Technical Service Bulletin: SA-027/24 as possible cause for the failure. The local dealer was contacted, and the vehicle was inspected; however, the vehicle was not diagnosed. The contact was provided and estimate for the repair; however, the contact emphasized that the cost for repair was unjust due to the technical service bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Additional Notes:
The contact owns a 2017 Fiat 124 Spyder. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The contact stated that the digitizer delaminated, and he could no longer read the information on the display and was also obstructing the rearview camera display. The contact referenced Technical Service Bulletin: SA-027/24 as possible cause for the failure. The local dealer was contacted, and the vehicle was inspected; however, the vehicle was not diagnosed. The contact was provided and estimate for the repair; however, the contact emphasized that the cost for repair was unjust due to the technical service bulletin. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 35,000.
Mfg Campaign: 11655298
Recall Date: Apr 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Mfg Campaign: 11654135
Recall Date: Apr 11, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Corrective Action:
The contact owns a 2017 Fiat Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Additional Notes:
The contact owns a 2017 Fiat Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Mfg Campaign: 11649723
Recall Date: Mar 21, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11646000
Recall Date: Mar 3, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11642495
Recall Date: Feb 13, 2025
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 Fiat 124 Spider. The contact received notification of NHTSA Campaign Number: 24V694000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11626278
Recall Date: Nov 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My dealership where I bought my car let me know of a recall my vehicle had during an oil change. I then asked if they could fix it to where they said no, that only FIAT could fix it or another dealership about 40 minutes away. I then went to that other dealership and they told me no because it had to be done through the dealership I bought the car from. Then the guy told me he had the parts but he won't do it because he won't get paid for it. I've looked up so many places and nobody wants to do it so what am I supposed to do? Wait for the car to break down. They are literally the worst people and lazy. They once left "forgot" to put my skid plate back on and when I told them the next time I went the lady told me they would never do such a thing or let me go months without it, but they did. This dealership is 2 hours away I can't keep going back and forth arguing with them I need this resolved now, it's been months close to a year since they mentioned the recall.
Corrective Action:
My dealership where I bought my car let me know of a recall my vehicle had during an oil change. I then asked if they could fix it to where they said no, that only FIAT could fix it or another dealership about 40 minutes away. I then went to that other dealership and they told me no because it had to be done through the dealership I bought the car from. Then the guy told me he had the parts but he won't do it because he won't get paid for it. I've looked up so many places and nobody wants to do it so what am I supposed to do? Wait for the car to break down. They are literally the worst people and lazy. They once left "forgot" to put my skid plate back on and when I told them the next time I went the lady told me they would never do such a thing or let me go months without it, but they did. This dealership is 2 hours away I can't keep going back and forth arguing with them I need this resolved now, it's been months close to a year since they mentioned the recall.
Additional Notes:
My dealership where I bought my car let me know of a recall my vehicle had during an oil change. I then asked if they could fix it to where they said no, that only FIAT could fix it or another dealership about 40 minutes away. I then went to that other dealership and they told me no because it had to be done through the dealership I bought the car from. Then the guy told me he had the parts but he won't do it because he won't get paid for it. I've looked up so many places and nobody wants to do it so what am I supposed to do? Wait for the car to break down. They are literally the worst people and lazy. They once left "forgot" to put my skid plate back on and when I told them the next time I went the lady told me they would never do such a thing or let me go months without it, but they did. This dealership is 2 hours away I can't keep going back and forth arguing with them I need this resolved now, it's been months close to a year since they mentioned the recall.
Mfg Campaign: 11614801
Recall Date: Sep 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Boyh seatbelts do not retract properly
Corrective Action:
Boyh seatbelts do not retract properly
Additional Notes:
Boyh seatbelts do not retract properly
Mfg Campaign: 11473497
Recall Date: Jul 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
SEAT BELTS DON'T FULLY RETRACT AND COULD NOT PROTECT IN AN EVENT OF AN ACCIDENT AS THEY ARE NOT TIGHT AGAINST THE BODY.
Corrective Action:
SEAT BELTS DON'T FULLY RETRACT AND COULD NOT PROTECT IN AN EVENT OF AN ACCIDENT AS THEY ARE NOT TIGHT AGAINST THE BODY.
Additional Notes:
SEAT BELTS DON'T FULLY RETRACT AND COULD NOT PROTECT IN AN EVENT OF AN ACCIDENT AS THEY ARE NOT TIGHT AGAINST THE BODY.
Mfg Campaign: 11387019
Recall Date: Jan 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WILL STALL WHILE DRIVING - TYPICALLY THE VEHICLE WILL DISPLAY THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT PRIOR TO STALL. STALL WILL HAPPEN WHILE ACTIVELY DRIVING. ENGINE INDICATOR LIGHT ALSO ILLUMINATES. DEALER HAS ATTEMPTED 5 TIMES TO CORRECT. EACH TIME THE DEALER DELIVERS VEHICLE. WITHIN 24 HOURS OF DELIVERY, THE ENGINE AGAIN BEGINS TO HESITATE AND STALL, ETC AND CEL LIGHT COME ON.
Corrective Action:
VEHICLE WILL STALL WHILE DRIVING - TYPICALLY THE VEHICLE WILL DISPLAY THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT PRIOR TO STALL. STALL WILL HAPPEN WHILE ACTIVELY DRIVING. ENGINE INDICATOR LIGHT ALSO ILLUMINATES. DEALER HAS ATTEMPTED 5 TIMES TO CORRECT. EACH TIME THE DEALER DELIVERS VEHICLE. WITHIN 24 HOURS OF DELIVERY, THE ENGINE AGAIN BEGINS TO HESITATE AND STALL, ETC AND CEL LIGHT COME ON.
Additional Notes:
VEHICLE WILL STALL WHILE DRIVING - TYPICALLY THE VEHICLE WILL DISPLAY THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT PRIOR TO STALL. STALL WILL HAPPEN WHILE ACTIVELY DRIVING. ENGINE INDICATOR LIGHT ALSO ILLUMINATES. DEALER HAS ATTEMPTED 5 TIMES TO CORRECT. EACH TIME THE DEALER DELIVERS VEHICLE. WITHIN 24 HOURS OF DELIVERY, THE ENGINE AGAIN BEGINS TO HESITATE AND STALL, ETC AND CEL LIGHT COME ON.
Mfg Campaign: 11217536
Recall Date: Jun 3, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WILL STALL WHILE DRIVING - TYPICALLY THE VEHICLE WILL DISPLAY THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT PRIOR TO STALL. STALL WILL HAPPEN WHILE ACTIVELY DRIVING. ENGINE INDICATOR LIGHT ALSO ILLUMINATES. DEALER HAS ATTEMPTED 5 TIMES TO CORRECT. EACH TIME THE DEALER DELIVERS VEHICLE. WITHIN 24 HOURS OF DELIVERY, THE ENGINE AGAIN BEGINS TO HESITATE AND STALL, ETC AND CEL LIGHT COME ON.
Corrective Action:
VEHICLE WILL STALL WHILE DRIVING - TYPICALLY THE VEHICLE WILL DISPLAY THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT PRIOR TO STALL. STALL WILL HAPPEN WHILE ACTIVELY DRIVING. ENGINE INDICATOR LIGHT ALSO ILLUMINATES. DEALER HAS ATTEMPTED 5 TIMES TO CORRECT. EACH TIME THE DEALER DELIVERS VEHICLE. WITHIN 24 HOURS OF DELIVERY, THE ENGINE AGAIN BEGINS TO HESITATE AND STALL, ETC AND CEL LIGHT COME ON.
Additional Notes:
VEHICLE WILL STALL WHILE DRIVING - TYPICALLY THE VEHICLE WILL DISPLAY THE ELECTRONIC THROTTLE CONTROL (ETC) WARNING LIGHT PRIOR TO STALL. STALL WILL HAPPEN WHILE ACTIVELY DRIVING. ENGINE INDICATOR LIGHT ALSO ILLUMINATES. DEALER HAS ATTEMPTED 5 TIMES TO CORRECT. EACH TIME THE DEALER DELIVERS VEHICLE. WITHIN 24 HOURS OF DELIVERY, THE ENGINE AGAIN BEGINS TO HESITATE AND STALL, ETC AND CEL LIGHT COME ON.
Mfg Campaign: 11217536
Recall Date: Jun 3, 2019
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