Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S89
Recall Date: Dec 16, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S44
Recall Date: Jun 24, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S08
Recall Date: May 6, 2016
Consumer Complaints
575 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THE ENGINE JUST SHUT OFF WHILE DRIVING.. NO WARNING, NO LIGHTS JUST OFF. LOSS POWER STEERING, LIGHTS, ALL POWER. LUCKILY WAS ABLE TO GLIDE OVER TO SIDE OF ROAD AND WAS ABLE TO PUT CAR IN PARK AND HIT ENGINE ON BUTTON AND IT STARTED UP AS NORMAL.
Corrective Action:
THE ENGINE JUST SHUT OFF WHILE DRIVING.. NO WARNING, NO LIGHTS JUST OFF. LOSS POWER STEERING, LIGHTS, ALL POWER. LUCKILY WAS ABLE TO GLIDE OVER TO SIDE OF ROAD AND WAS ABLE TO PUT CAR IN PARK AND HIT ENGINE ON BUTTON AND IT STARTED UP AS NORMAL.
Additional Notes:
THE ENGINE JUST SHUT OFF WHILE DRIVING.. NO WARNING, NO LIGHTS JUST OFF. LOSS POWER STEERING, LIGHTS, ALL POWER. LUCKILY WAS ABLE TO GLIDE OVER TO SIDE OF ROAD AND WAS ABLE TO PUT CAR IN PARK AND HIT ENGINE ON BUTTON AND IT STARTED UP AS NORMAL.
Mfg Campaign: 11278872
Recall Date: Nov 8, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BEEN HAVING SERIOUS INTERMITTENT ISSUES WITH MY BRAKES. MY TRACTION CONTROL LIGHT AND ABS LIGHTS WOULD COME ON SIMULTANEOUSLY AND THEN BRAKES START TO MAKE A GRINDING NOISE AS WELL AS PEDAL STARTS TO SHAKE. BROUGHT IT INTO DEALERSHIP ON 10/6/19 AS IT WAS THROWING A CODE FOR A WHEEL SPEED SENSOR. HAD THEM REPLACE THAT ALONG WITH A FULL BRAKE SYSTEM CHECK ONLY FOR IT TO START HAVING SAME ISSUES 2 WEEKS LATER. I'VE READ ONLINE OF MANY OTHER CUSTOMERS HAVING THE EXACT SAME ISSUE ONLY FOR DODGE TO SLAP A BANDAID ON IT. I HAVE 3 KIDS AND DO NOT FEEL SAFE DRIVING THEM ANYWHERE AS IT IS A SERIOUS SAFETY CONCERN.
Corrective Action:
BEEN HAVING SERIOUS INTERMITTENT ISSUES WITH MY BRAKES. MY TRACTION CONTROL LIGHT AND ABS LIGHTS WOULD COME ON SIMULTANEOUSLY AND THEN BRAKES START TO MAKE A GRINDING NOISE AS WELL AS PEDAL STARTS TO SHAKE. BROUGHT IT INTO DEALERSHIP ON 10/6/19 AS IT WAS THROWING A CODE FOR A WHEEL SPEED SENSOR. HAD THEM REPLACE THAT ALONG WITH A FULL BRAKE SYSTEM CHECK ONLY FOR IT TO START HAVING SAME ISSUES 2 WEEKS LATER. I'VE READ ONLINE OF MANY OTHER CUSTOMERS HAVING THE EXACT SAME ISSUE ONLY FOR DODGE TO SLAP A BANDAID ON IT. I HAVE 3 KIDS AND DO NOT FEEL SAFE DRIVING THEM ANYWHERE AS IT IS A SERIOUS SAFETY CONCERN.
Additional Notes:
BEEN HAVING SERIOUS INTERMITTENT ISSUES WITH MY BRAKES. MY TRACTION CONTROL LIGHT AND ABS LIGHTS WOULD COME ON SIMULTANEOUSLY AND THEN BRAKES START TO MAKE A GRINDING NOISE AS WELL AS PEDAL STARTS TO SHAKE. BROUGHT IT INTO DEALERSHIP ON 10/6/19 AS IT WAS THROWING A CODE FOR A WHEEL SPEED SENSOR. HAD THEM REPLACE THAT ALONG WITH A FULL BRAKE SYSTEM CHECK ONLY FOR IT TO START HAVING SAME ISSUES 2 WEEKS LATER. I'VE READ ONLINE OF MANY OTHER CUSTOMERS HAVING THE EXACT SAME ISSUE ONLY FOR DODGE TO SLAP A BANDAID ON IT. I HAVE 3 KIDS AND DO NOT FEEL SAFE DRIVING THEM ANYWHERE AS IT IS A SERIOUS SAFETY CONCERN.
Mfg Campaign: 11278740
Recall Date: Nov 7, 2019
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Mfg Campaign: 11278371
Recall Date: Nov 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE BACK UP CAMERA IMAGE WOULD NOT DISPLAY OR WOULD SUDDENLY SHUT OFF WHILE DRIVING IN REVERSE. ALSO, WHILE ATTEMPTING TO START THE VEHICLE, THE BATTERY SAVING MODE MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT START. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. GREENWAY DODGE (9051 EAST COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
Mfg Campaign: 11278371
Recall Date: Nov 6, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 254-3294), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V461000 (STEERING). THE FAILURE MILEAGE WAS 62,292.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 254-3294), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V461000 (STEERING). THE FAILURE MILEAGE WAS 62,292.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SAN LEANDRO CHRYSLER DODGE JEEP RAM SRT (1444 MARINA BLVD, SAN LEANDRO, CA 94577, (510) 254-3294), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V461000 (STEERING). THE FAILURE MILEAGE WAS 62,292.
Mfg Campaign: 11269215
Recall Date: Oct 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE NEARLY STALLS AT HIGHWAY SPEEDS. TOTAL LOSSOF POWER. TURN VEHICLE OFF AND RESTARTS. TAKEN TO DEALER AND FOUND TO BE BAD CRANK SENSOR.
Corrective Action:
VEHICLE NEARLY STALLS AT HIGHWAY SPEEDS. TOTAL LOSSOF POWER. TURN VEHICLE OFF AND RESTARTS. TAKEN TO DEALER AND FOUND TO BE BAD CRANK SENSOR.
Additional Notes:
VEHICLE NEARLY STALLS AT HIGHWAY SPEEDS. TOTAL LOSSOF POWER. TURN VEHICLE OFF AND RESTARTS. TAKEN TO DEALER AND FOUND TO BE BAD CRANK SENSOR.
Mfg Campaign: 11269053
Recall Date: Oct 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY TENSION PULLEY BOLTS BROKE OFF HALF THE BOLTS ARE STILL LEFT INSIDE. I'VE NEVER HAD THIS CAR WORKED ON NEVER HAD TO FOR NO MORE THAN JUST A OIL CHANGE FOR NO REASON THE TENSION PULLEY JUST DROPPED OFF WITH THE BELT WHEN I STARTED THE CAR AT MY JOB
Corrective Action:
MY TENSION PULLEY BOLTS BROKE OFF HALF THE BOLTS ARE STILL LEFT INSIDE. I'VE NEVER HAD THIS CAR WORKED ON NEVER HAD TO FOR NO MORE THAN JUST A OIL CHANGE FOR NO REASON THE TENSION PULLEY JUST DROPPED OFF WITH THE BELT WHEN I STARTED THE CAR AT MY JOB
Additional Notes:
MY TENSION PULLEY BOLTS BROKE OFF HALF THE BOLTS ARE STILL LEFT INSIDE. I'VE NEVER HAD THIS CAR WORKED ON NEVER HAD TO FOR NO MORE THAN JUST A OIL CHANGE FOR NO REASON THE TENSION PULLEY JUST DROPPED OFF WITH THE BELT WHEN I STARTED THE CAR AT MY JOB
Mfg Campaign: 11267597
Recall Date: Oct 10, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE SIMPLY TURNED OFF ON ITS OWN WHILE I WAS DRIVING. I HAD JUST BEGAN ACCELERATING FROM A STOP LIGHT AND IN THE MIDST OF A TURN WHEN THE VEHICLE FAILED. AFTER STOPPING THEN THE CHECK ENGINE LIGHT ILLUMINATED. I WAS STUCK AT A LARGE INTERSECTION FOR A FEW MINUTES AS TRYING TO TURN THE VEHICLE BACK ON RESULTED IN IT JUST KIND OF JERKING/STUTTERING INITIALLY. EVENTUALLY I WAS ABLE TO TURN IT BACK ON AND DRIVE A BIT DOWN THE ROAD WHEN IT TURNED OFF AGAIN BUT AT LEAST I MADE IT TO A BUSINESS' PARKING LOT. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND THEY COULD NOT FIND AN ISSUE. NO ERROR CODES AND WOULD NOT CUT OFF ON THEM AS IT DID ME. I STILL HAD THEM REPLACE THE CRANKSHAFT SENSOR AS THE TECHNICIAN SAID THAT IS USUALLY THE ISSUE WHEN A CAR CUTS OFF DURING DRIVING.
Corrective Action:
VEHICLE SIMPLY TURNED OFF ON ITS OWN WHILE I WAS DRIVING. I HAD JUST BEGAN ACCELERATING FROM A STOP LIGHT AND IN THE MIDST OF A TURN WHEN THE VEHICLE FAILED. AFTER STOPPING THEN THE CHECK ENGINE LIGHT ILLUMINATED. I WAS STUCK AT A LARGE INTERSECTION FOR A FEW MINUTES AS TRYING TO TURN THE VEHICLE BACK ON RESULTED IN IT JUST KIND OF JERKING/STUTTERING INITIALLY. EVENTUALLY I WAS ABLE TO TURN IT BACK ON AND DRIVE A BIT DOWN THE ROAD WHEN IT TURNED OFF AGAIN BUT AT LEAST I MADE IT TO A BUSINESS' PARKING LOT. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND THEY COULD NOT FIND AN ISSUE. NO ERROR CODES AND WOULD NOT CUT OFF ON THEM AS IT DID ME. I STILL HAD THEM REPLACE THE CRANKSHAFT SENSOR AS THE TECHNICIAN SAID THAT IS USUALLY THE ISSUE WHEN A CAR CUTS OFF DURING DRIVING.
Additional Notes:
VEHICLE SIMPLY TURNED OFF ON ITS OWN WHILE I WAS DRIVING. I HAD JUST BEGAN ACCELERATING FROM A STOP LIGHT AND IN THE MIDST OF A TURN WHEN THE VEHICLE FAILED. AFTER STOPPING THEN THE CHECK ENGINE LIGHT ILLUMINATED. I WAS STUCK AT A LARGE INTERSECTION FOR A FEW MINUTES AS TRYING TO TURN THE VEHICLE BACK ON RESULTED IN IT JUST KIND OF JERKING/STUTTERING INITIALLY. EVENTUALLY I WAS ABLE TO TURN IT BACK ON AND DRIVE A BIT DOWN THE ROAD WHEN IT TURNED OFF AGAIN BUT AT LEAST I MADE IT TO A BUSINESS' PARKING LOT. I HAD THE VEHICLE TOWED TO A REPAIR SHOP AND THEY COULD NOT FIND AN ISSUE. NO ERROR CODES AND WOULD NOT CUT OFF ON THEM AS IT DID ME. I STILL HAD THEM REPLACE THE CRANKSHAFT SENSOR AS THE TECHNICIAN SAID THAT IS USUALLY THE ISSUE WHEN A CAR CUTS OFF DURING DRIVING.
Mfg Campaign: 11265708
Recall Date: Oct 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Corrective Action:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Additional Notes:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Mfg Campaign: 11257265
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Corrective Action:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Additional Notes:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Mfg Campaign: 11257265
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Corrective Action:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Additional Notes:
TRACTION CONTROL LIGHT ON AND ABS LIGHT ON CONSTANTLY. CUSTOMER COMPLAINT OF VEHICLE NOT STOPPING AND ABS ACTIVATE PULSE FELT IN BRAKE PEDAL. WHEEL SPEED SENSOR GIVING A FAULT CODE WAS REPLACED BUT STILL HAVING THE SAME ISSUE. HOOKED UP SNAP-ON SCANNER AND FOUND COMMUNICATION ISSUES FROM ABS TO TCM TO ECU SO A DATA LINE MOST LIKELY A CULPRIT. VEHICLE HAS 75K MILES. ATTACHED IS A SCAN REPORT OF THE CODES FOUND ON VEHICLE. THIS SEEMS TO BE COMMON ON MANY OF THE SAME VEHICLES. WILL REPORT FINDINGS ONCE CUSTOMER AGREES TO FURTHER INVESTIGATE THE ISSUE. I'M THINKING A FAULTY ABS MODULE OR WIRING TO ABS AND FAULTING OUT THE DATA COMMUNICATION LINE CAUSING DATA LOSS BETWEEN OTHER MODULES IN THE SYSTEM.
Mfg Campaign: 11257265
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY WIFE WAS DRIVING THE VEHICLE OUT OF THE DRIVEWAY TO TAKE THE CHILDREN TO SCHOOL. THE CAR WAS NOT ACCELERATING PROPERLY, THE TRANSMISSION FELT LIKE IT WAS SLIPPING, AND THE ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT ILLUMINATED. MY WIFE SHUT THE CAR OFF. SHE TURNED IT BACK ON AND ATTEMPTED TO REVERSE TO THE CURB, BUT THE CAR BEGAN MOVING FORWARD WHILE IN REVERSE. THERE WAS NO PRIOR WARNING, AND THE VEHICLE WAS OPERATING JUST FINE THE PREVIOUS DAY. WE TOWED THE CAR TO A LOCAL MECHANIC ON 09/17/2019 WHO STATED THAT THE POWER TRAIN TRANSMISSION HAS COMPLETELY FAILED, AND WE NEED TO COMPLETELY REPLACE THE ENTIRE TRANSMISSION. THE VEHICLE ONLY HAS 64K MILES. WE HAVE OWNED THE CAR FOR JUST 2 YEARS WITH NO PRIOR PRIVATE OWNERS. WE HAVE AN APPOINTMENT ON 09/19/2019 WITH PAULDING CHYRSLER JEEP DODGE LOCATED IN DALLAS, GA FOR A SECOND OPINION. I HAVE LEARNED THAT THERE IS A RECALL FOR POWER TRAIN TRANSMISSIONS ON 2016 DODGE JOURNEY. GIVEN THE AVERAGE LIFE EXPECTANCY OF AN AUTOMATIC TRANSMISSION AND OUR VEHICLE'S SPECIFICATIONS, IT SEEMS EVIDENT THAT THIS ISSUE CORRESPONDS WITH THE MANUFACTURER'S RECALL.
Corrective Action:
MY WIFE WAS DRIVING THE VEHICLE OUT OF THE DRIVEWAY TO TAKE THE CHILDREN TO SCHOOL. THE CAR WAS NOT ACCELERATING PROPERLY, THE TRANSMISSION FELT LIKE IT WAS SLIPPING, AND THE ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT ILLUMINATED. MY WIFE SHUT THE CAR OFF. SHE TURNED IT BACK ON AND ATTEMPTED TO REVERSE TO THE CURB, BUT THE CAR BEGAN MOVING FORWARD WHILE IN REVERSE. THERE WAS NO PRIOR WARNING, AND THE VEHICLE WAS OPERATING JUST FINE THE PREVIOUS DAY. WE TOWED THE CAR TO A LOCAL MECHANIC ON 09/17/2019 WHO STATED THAT THE POWER TRAIN TRANSMISSION HAS COMPLETELY FAILED, AND WE NEED TO COMPLETELY REPLACE THE ENTIRE TRANSMISSION. THE VEHICLE ONLY HAS 64K MILES. WE HAVE OWNED THE CAR FOR JUST 2 YEARS WITH NO PRIOR PRIVATE OWNERS. WE HAVE AN APPOINTMENT ON 09/19/2019 WITH PAULDING CHYRSLER JEEP DODGE LOCATED IN DALLAS, GA FOR A SECOND OPINION. I HAVE LEARNED THAT THERE IS A RECALL FOR POWER TRAIN TRANSMISSIONS ON 2016 DODGE JOURNEY. GIVEN THE AVERAGE LIFE EXPECTANCY OF AN AUTOMATIC TRANSMISSION AND OUR VEHICLE'S SPECIFICATIONS, IT SEEMS EVIDENT THAT THIS ISSUE CORRESPONDS WITH THE MANUFACTURER'S RECALL.
Additional Notes:
MY WIFE WAS DRIVING THE VEHICLE OUT OF THE DRIVEWAY TO TAKE THE CHILDREN TO SCHOOL. THE CAR WAS NOT ACCELERATING PROPERLY, THE TRANSMISSION FELT LIKE IT WAS SLIPPING, AND THE ENGINE FELT LIKE IT WAS GOING TO DIE. ENGINE LIGHT ILLUMINATED. MY WIFE SHUT THE CAR OFF. SHE TURNED IT BACK ON AND ATTEMPTED TO REVERSE TO THE CURB, BUT THE CAR BEGAN MOVING FORWARD WHILE IN REVERSE. THERE WAS NO PRIOR WARNING, AND THE VEHICLE WAS OPERATING JUST FINE THE PREVIOUS DAY. WE TOWED THE CAR TO A LOCAL MECHANIC ON 09/17/2019 WHO STATED THAT THE POWER TRAIN TRANSMISSION HAS COMPLETELY FAILED, AND WE NEED TO COMPLETELY REPLACE THE ENTIRE TRANSMISSION. THE VEHICLE ONLY HAS 64K MILES. WE HAVE OWNED THE CAR FOR JUST 2 YEARS WITH NO PRIOR PRIVATE OWNERS. WE HAVE AN APPOINTMENT ON 09/19/2019 WITH PAULDING CHYRSLER JEEP DODGE LOCATED IN DALLAS, GA FOR A SECOND OPINION. I HAVE LEARNED THAT THERE IS A RECALL FOR POWER TRAIN TRANSMISSIONS ON 2016 DODGE JOURNEY. GIVEN THE AVERAGE LIFE EXPECTANCY OF AN AUTOMATIC TRANSMISSION AND OUR VEHICLE'S SPECIFICATIONS, IT SEEMS EVIDENT THAT THIS ISSUE CORRESPONDS WITH THE MANUFACTURER'S RECALL.
Mfg Campaign: 11256564
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY WIFE WAS DRIVING OUR 2016 DODGE JOURNEY OUR PF THE DRIVEWAY. SHE DROVE 2 BLOCKS WHEN THE CAR SUDDENLY LOST ACCELERATION AND BECAME JERKY WHEN SHIFTING. ENGINE LIGHT WENT ON WITHOUT WARNING SO SHE IMMEDIATELY TURNED THE CAR OFF. SHE RESTARTED AND MANAGED TO GET IT IN REVERSE TO TRY TO PULL OVER TO THE CURB BUT THE CAR JERKED FORWARD WHILE IN REVERSE. WE TOWED IT TO OUR DODGE DEALERSHIP AND HAD IT DIAGNOSED. WAS TOLD THAT OUR HYDRAULIC PUMP FAILED CAUSING IRREPARABLE DAMAGE TO OUR TRANSMISSION. WE WERE TOLD WE NEEDED TO REPLACE OUR ENTIRE TRANSMISSION. WE HAVE ONLY HAD THE CAR FOR 2 YEARS AND THERE IS ONLY 65000 MILES ON IT. DISCOVERED THAT THERE WAS A RECALL FOR FAULTY HYDRAULIC PUMPS CAUSING TRANSMISSION FAILURE (S44) BUT WAS TOLD THAT IT DOESN'T APPLY TO OUR VEHICLE. SOUNDS VERY SUSPECT. TRANSMISSIONS ARE NOT SUPPOSED TO FAIL AFTER JUST 3 YEARS. SEEMS TO BE A RECURRENT ISSUE WITH THIS MAKE, MODEL AND YEAR. WE STILL OWE A LOT OF MONEY ON THE CAR SO WE CANNOT SCRAP OR TRADE IT. NOT GETTING MUCH HELP FROM CUSTOMER SERVICE DESPITE ALL OF THE SIMILARITIES WITH THE PRIOR RECALL. MAYBE FORCED TO PAY THOUSANDS FOR THIS REPAIR. WARRANTY JUST EXPIRED AT 60000 MILES WHICH WOULD HAVE COVERED THE POWER TRAIN. THIS ISSUE HAS BEEN A PERFECT STORM. I WISH MY FAMILY COULD GET SOME HELP.
Corrective Action:
MY WIFE WAS DRIVING OUR 2016 DODGE JOURNEY OUR PF THE DRIVEWAY. SHE DROVE 2 BLOCKS WHEN THE CAR SUDDENLY LOST ACCELERATION AND BECAME JERKY WHEN SHIFTING. ENGINE LIGHT WENT ON WITHOUT WARNING SO SHE IMMEDIATELY TURNED THE CAR OFF. SHE RESTARTED AND MANAGED TO GET IT IN REVERSE TO TRY TO PULL OVER TO THE CURB BUT THE CAR JERKED FORWARD WHILE IN REVERSE. WE TOWED IT TO OUR DODGE DEALERSHIP AND HAD IT DIAGNOSED. WAS TOLD THAT OUR HYDRAULIC PUMP FAILED CAUSING IRREPARABLE DAMAGE TO OUR TRANSMISSION. WE WERE TOLD WE NEEDED TO REPLACE OUR ENTIRE TRANSMISSION. WE HAVE ONLY HAD THE CAR FOR 2 YEARS AND THERE IS ONLY 65000 MILES ON IT. DISCOVERED THAT THERE WAS A RECALL FOR FAULTY HYDRAULIC PUMPS CAUSING TRANSMISSION FAILURE (S44) BUT WAS TOLD THAT IT DOESN'T APPLY TO OUR VEHICLE. SOUNDS VERY SUSPECT. TRANSMISSIONS ARE NOT SUPPOSED TO FAIL AFTER JUST 3 YEARS. SEEMS TO BE A RECURRENT ISSUE WITH THIS MAKE, MODEL AND YEAR. WE STILL OWE A LOT OF MONEY ON THE CAR SO WE CANNOT SCRAP OR TRADE IT. NOT GETTING MUCH HELP FROM CUSTOMER SERVICE DESPITE ALL OF THE SIMILARITIES WITH THE PRIOR RECALL. MAYBE FORCED TO PAY THOUSANDS FOR THIS REPAIR. WARRANTY JUST EXPIRED AT 60000 MILES WHICH WOULD HAVE COVERED THE POWER TRAIN. THIS ISSUE HAS BEEN A PERFECT STORM. I WISH MY FAMILY COULD GET SOME HELP.
Additional Notes:
MY WIFE WAS DRIVING OUR 2016 DODGE JOURNEY OUR PF THE DRIVEWAY. SHE DROVE 2 BLOCKS WHEN THE CAR SUDDENLY LOST ACCELERATION AND BECAME JERKY WHEN SHIFTING. ENGINE LIGHT WENT ON WITHOUT WARNING SO SHE IMMEDIATELY TURNED THE CAR OFF. SHE RESTARTED AND MANAGED TO GET IT IN REVERSE TO TRY TO PULL OVER TO THE CURB BUT THE CAR JERKED FORWARD WHILE IN REVERSE. WE TOWED IT TO OUR DODGE DEALERSHIP AND HAD IT DIAGNOSED. WAS TOLD THAT OUR HYDRAULIC PUMP FAILED CAUSING IRREPARABLE DAMAGE TO OUR TRANSMISSION. WE WERE TOLD WE NEEDED TO REPLACE OUR ENTIRE TRANSMISSION. WE HAVE ONLY HAD THE CAR FOR 2 YEARS AND THERE IS ONLY 65000 MILES ON IT. DISCOVERED THAT THERE WAS A RECALL FOR FAULTY HYDRAULIC PUMPS CAUSING TRANSMISSION FAILURE (S44) BUT WAS TOLD THAT IT DOESN'T APPLY TO OUR VEHICLE. SOUNDS VERY SUSPECT. TRANSMISSIONS ARE NOT SUPPOSED TO FAIL AFTER JUST 3 YEARS. SEEMS TO BE A RECURRENT ISSUE WITH THIS MAKE, MODEL AND YEAR. WE STILL OWE A LOT OF MONEY ON THE CAR SO WE CANNOT SCRAP OR TRADE IT. NOT GETTING MUCH HELP FROM CUSTOMER SERVICE DESPITE ALL OF THE SIMILARITIES WITH THE PRIOR RECALL. MAYBE FORCED TO PAY THOUSANDS FOR THIS REPAIR. WARRANTY JUST EXPIRED AT 60000 MILES WHICH WOULD HAVE COVERED THE POWER TRAIN. THIS ISSUE HAS BEEN A PERFECT STORM. I WISH MY FAMILY COULD GET SOME HELP.
Mfg Campaign: 11256749
Recall Date: Sep 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT HESITATED AND SOUNDED AS IF IT WOULD SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (301-459-6800, LOCATED AT 8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784). AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 26, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT HESITATED AND SOUNDED AS IF IT WOULD SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (301-459-6800, LOCATED AT 8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784). AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 26, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT HESITATED AND SOUNDED AS IF IT WOULD SHUT DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED DARCARS CHRYSLER DODGE JEEP RAM OF NEW CARROLLTON (301-459-6800, LOCATED AT 8100 ANNAPOLIS RD, NEW CARROLLTON, MD 20784). AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 26, 2019. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000. *DT*JB
Mfg Campaign: 11256166
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON
Corrective Action:
CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON
Additional Notes:
CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON
Mfg Campaign: 11256195
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON
Corrective Action:
CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON
Additional Notes:
CAR IS LOSING POWER. RED LIGHTNING BOLT, CAR AND ENGINE LIGHT ON
Mfg Campaign: 11256195
Recall Date: Sep 17, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKATA RECALL TURNING LEFT ONTO A MAIN ROAD THE CAR SLOWED DOWN AND STOPPED IN THE MIDDLE OF TRAFFIC. WOULD NOT START AGAIN, COULD NOT BE JUMPED. TOWED TO DODGE & THEY SAID ITS CRANKSHAFT SENSOR AND THEY ARE CHARGING WAY TOO MUCH WHEN I FIND ON HERE IT WAS RECALLED DECEMBER 2016; WE MUST HAVE NOT HAD THE VEHICLE YET.
Corrective Action:
TAKATA RECALL TURNING LEFT ONTO A MAIN ROAD THE CAR SLOWED DOWN AND STOPPED IN THE MIDDLE OF TRAFFIC. WOULD NOT START AGAIN, COULD NOT BE JUMPED. TOWED TO DODGE & THEY SAID ITS CRANKSHAFT SENSOR AND THEY ARE CHARGING WAY TOO MUCH WHEN I FIND ON HERE IT WAS RECALLED DECEMBER 2016; WE MUST HAVE NOT HAD THE VEHICLE YET.
Additional Notes:
TAKATA RECALL TURNING LEFT ONTO A MAIN ROAD THE CAR SLOWED DOWN AND STOPPED IN THE MIDDLE OF TRAFFIC. WOULD NOT START AGAIN, COULD NOT BE JUMPED. TOWED TO DODGE & THEY SAID ITS CRANKSHAFT SENSOR AND THEY ARE CHARGING WAY TOO MUCH WHEN I FIND ON HERE IT WAS RECALLED DECEMBER 2016; WE MUST HAVE NOT HAD THE VEHICLE YET.
Mfg Campaign: 11255872
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKATA RECALL TURNING LEFT ONTO A MAIN ROAD THE CAR SLOWED DOWN AND STOPPED IN THE MIDDLE OF TRAFFIC. WOULD NOT START AGAIN, COULD NOT BE JUMPED. TOWED TO DODGE & THEY SAID ITS CRANKSHAFT SENSOR AND THEY ARE CHARGING WAY TOO MUCH WHEN I FIND ON HERE IT WAS RECALLED DECEMBER 2016; WE MUST HAVE NOT HAD THE VEHICLE YET.
Corrective Action:
TAKATA RECALL TURNING LEFT ONTO A MAIN ROAD THE CAR SLOWED DOWN AND STOPPED IN THE MIDDLE OF TRAFFIC. WOULD NOT START AGAIN, COULD NOT BE JUMPED. TOWED TO DODGE & THEY SAID ITS CRANKSHAFT SENSOR AND THEY ARE CHARGING WAY TOO MUCH WHEN I FIND ON HERE IT WAS RECALLED DECEMBER 2016; WE MUST HAVE NOT HAD THE VEHICLE YET.
Additional Notes:
TAKATA RECALL TURNING LEFT ONTO A MAIN ROAD THE CAR SLOWED DOWN AND STOPPED IN THE MIDDLE OF TRAFFIC. WOULD NOT START AGAIN, COULD NOT BE JUMPED. TOWED TO DODGE & THEY SAID ITS CRANKSHAFT SENSOR AND THEY ARE CHARGING WAY TOO MUCH WHEN I FIND ON HERE IT WAS RECALLED DECEMBER 2016; WE MUST HAVE NOT HAD THE VEHICLE YET.
Mfg Campaign: 11255872
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS FORCED TO TURN ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS THE VEHICLE WAS RESTARTED. THE CONTACT DROVE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116, 972-427-4019) WHERE SHE WAS INFORMED THAT THE CRANKSHAFT AND THE OTHER WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A YEAR LATER, WHILE DRIVING 55 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL, BUT THE FAILURE CONTINUED. THE CONTACT RESTARTED THE VEHICLE AND CONTINUED TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER. UPON TAKING THE VEHICLE BACK TO THE SAME DEALER, THE CONTACT WAS INFORMED OF HAD TWO OTHER UNKNOWN AND UNRELATED RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS AGAIN DUE TO THE CRANKSHAFT; HOWEVER, THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS FORCED TO TURN ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS THE VEHICLE WAS RESTARTED. THE CONTACT DROVE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116, 972-427-4019) WHERE SHE WAS INFORMED THAT THE CRANKSHAFT AND THE OTHER WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A YEAR LATER, WHILE DRIVING 55 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL, BUT THE FAILURE CONTINUED. THE CONTACT RESTARTED THE VEHICLE AND CONTINUED TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER. UPON TAKING THE VEHICLE BACK TO THE SAME DEALER, THE CONTACT WAS INFORMED OF HAD TWO OTHER UNKNOWN AND UNRELATED RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS AGAIN DUE TO THE CRANKSHAFT; HOWEVER, THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 65 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS FORCED TO TURN ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AS THE VEHICLE WAS RESTARTED. THE CONTACT DROVE TO FREEDOM CHRYSLER DODGE JEEP RAM BY ED MORSE (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116, 972-427-4019) WHERE SHE WAS INFORMED THAT THE CRANKSHAFT AND THE OTHER WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A YEAR LATER, WHILE DRIVING 55 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. THE CONTACT TURNED ON THE EMERGENCY LIGHTS AND DEPRESSED THE BRAKE PEDAL, BUT THE FAILURE CONTINUED. THE CONTACT RESTARTED THE VEHICLE AND CONTINUED TO DRIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER. UPON TAKING THE VEHICLE BACK TO THE SAME DEALER, THE CONTACT WAS INFORMED OF HAD TWO OTHER UNKNOWN AND UNRELATED RECALLS ON THE VEHICLE. THE DEALER STATED THAT THE FAILURE WAS AGAIN DUE TO THE CRANKSHAFT; HOWEVER, THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 32,000.
Mfg Campaign: 11255877
Recall Date: Sep 16, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ENGINE STALLS WHILE DRIVING CAUSING VEHICLE TO SHUT OFF WITH NO WARNING. IT HAS TO COAST TO A STOP AS POWER STEERING AND BRAKES GO OUT ONCE SHUT OFF. THIS IS VERY DANGEROUS AND COULD CAUSE A FATAL ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE SHOP AND NOTHING COULD BE FOUND WRONG WITH IT. THIS IS VERY FRUSTRATING AND POTENTIALLY FATAL.
Corrective Action:
ENGINE STALLS WHILE DRIVING CAUSING VEHICLE TO SHUT OFF WITH NO WARNING. IT HAS TO COAST TO A STOP AS POWER STEERING AND BRAKES GO OUT ONCE SHUT OFF. THIS IS VERY DANGEROUS AND COULD CAUSE A FATAL ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE SHOP AND NOTHING COULD BE FOUND WRONG WITH IT. THIS IS VERY FRUSTRATING AND POTENTIALLY FATAL.
Additional Notes:
ENGINE STALLS WHILE DRIVING CAUSING VEHICLE TO SHUT OFF WITH NO WARNING. IT HAS TO COAST TO A STOP AS POWER STEERING AND BRAKES GO OUT ONCE SHUT OFF. THIS IS VERY DANGEROUS AND COULD CAUSE A FATAL ACCIDENT. I HAVE TAKEN THE VEHICLE TO THE SHOP AND NOTHING COULD BE FOUND WRONG WITH IT. THIS IS VERY FRUSTRATING AND POTENTIALLY FATAL.
Mfg Campaign: 11254823
Recall Date: Sep 11, 2019
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