Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 94B
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z48
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U43
Recall Date: May 1, 2018
Consumer Complaints
296 ComplaintsChrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
There is a known problem with the rear brake lights allowing water into it. It can ruin the electrical and cause brake lights to go out without the drivers knowledge and could cause and accident. Lucky I was able to fix it for now.
Corrective Action:
There is a known problem with the rear brake lights allowing water into it. It can ruin the electrical and cause brake lights to go out without the drivers knowledge and could cause and accident. Lucky I was able to fix it for now.
Additional Notes:
There is a known problem with the rear brake lights allowing water into it. It can ruin the electrical and cause brake lights to go out without the drivers knowledge and could cause and accident. Lucky I was able to fix it for now.
Mfg Campaign: 11574810
Recall Date: Mar 1, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Corrective Action:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Additional Notes:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Mfg Campaign: 11572693
Recall Date: Feb 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Corrective Action:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Additional Notes:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Mfg Campaign: 11572693
Recall Date: Feb 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Corrective Action:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Additional Notes:
While driving on the highway, the computer system shut down and all screens went black. The car still drove but none of the controls worked anymore. We could not roll the windows down or turn the fans or a/c on and it was summer so the interior of the car immediately became unbearably hot. We pulled over as soon as it was safe to do so and turned the car off and back on. The system came on partially and we were only able to open the sunroof and roll the rear windows down half way before it stopped working again. We tried cycling the car on and off several more times but the computer system and all controls remained unresponsive and the screens black. The door locks did not work either so we couldn’t secure the vehicle. It was Sunday so no dodge dealerships were open. We were on a family vacation and half way to our destination so we drove an additional 3-4 hours to reach our destination. I took the Durango to the dealership the following day and they kept it for a week. They disconnected and reconnected the battery cable and the system worked again and they could not replicate the problem. We drove home after that without issue. Two weeks later, the same thing happened. This time, I pulled over and disconnected and reconnected the battery cables and that seemed to solve the issue again. We took it back to our local dealership and they could not replicate the issue.
Mfg Campaign: 11572693
Recall Date: Feb 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Corrective Action:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Additional Notes:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Mfg Campaign: 11571456
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Corrective Action:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Additional Notes:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Mfg Campaign: 11571456
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Corrective Action:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Additional Notes:
I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.
Mfg Campaign: 11571456
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out . Cam shaft has went bad twice
Corrective Action:
Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out . Cam shaft has went bad twice
Additional Notes:
Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out . Cam shaft has went bad twice
Mfg Campaign: 11571544
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out . Cam shaft has went bad twice
Corrective Action:
Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out . Cam shaft has went bad twice
Additional Notes:
Rear tail lights are out. All the Dodge Durangos on the road are ! Safety hazard for people behind me and me! Initially part of the light went out tonight the whole light went out . Cam shaft has went bad twice
Mfg Campaign: 11571544
Recall Date: Feb 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The "racetrack" lights have pooling water in them and are now not working at all. the back end of the truck is a hazard as you are not able to see it.
Corrective Action:
The "racetrack" lights have pooling water in them and are now not working at all. the back end of the truck is a hazard as you are not able to see it.
Additional Notes:
The "racetrack" lights have pooling water in them and are now not working at all. the back end of the truck is a hazard as you are not able to see it.
Mfg Campaign: 11570567
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The "racetrack" lights have pooling water in them and are now not working at all. the back end of the truck is a hazard as you are not able to see it.
Corrective Action:
The "racetrack" lights have pooling water in them and are now not working at all. the back end of the truck is a hazard as you are not able to see it.
Additional Notes:
The "racetrack" lights have pooling water in them and are now not working at all. the back end of the truck is a hazard as you are not able to see it.
Mfg Campaign: 11570567
Recall Date: Feb 7, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The contact owns a 2018 Dodge Durango. The contact stated that after having the car washed, the racetrack lights and license plate lights became inoperable. There was an abnormal burning odor detected while driving at unknown speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the mechanic was unable to determine the cause of the failure. The contact called the local dealer and was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 62,000.
Corrective Action:
The contact owns a 2018 Dodge Durango. The contact stated that after having the car washed, the racetrack lights and license plate lights became inoperable. There was an abnormal burning odor detected while driving at unknown speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the mechanic was unable to determine the cause of the failure. The contact called the local dealer and was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 62,000.
Additional Notes:
The contact owns a 2018 Dodge Durango. The contact stated that after having the car washed, the racetrack lights and license plate lights became inoperable. There was an abnormal burning odor detected while driving at unknown speeds. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but the mechanic was unable to determine the cause of the failure. The contact called the local dealer and was provided an estimate for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 62,000.
Mfg Campaign: 11568730
Recall Date: Jan 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
when trying to break the pedal locks and takes a while to go down. Almost crashed a couple of times due to this.
Corrective Action:
when trying to break the pedal locks and takes a while to go down. Almost crashed a couple of times due to this.
Additional Notes:
when trying to break the pedal locks and takes a while to go down. Almost crashed a couple of times due to this.
Mfg Campaign: 11568771
Recall Date: Jan 30, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My racetrack light in back has blown LEDs due water getting inside. I’m to the entire light and back up camera needs replacement. It’s a major issue according to other owners who have the same problem.
Corrective Action:
My racetrack light in back has blown LEDs due water getting inside. I’m to the entire light and back up camera needs replacement. It’s a major issue according to other owners who have the same problem.
Additional Notes:
My racetrack light in back has blown LEDs due water getting inside. I’m to the entire light and back up camera needs replacement. It’s a major issue according to other owners who have the same problem.
Mfg Campaign: 11568208
Recall Date: Jan 27, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new engine!? What good is it if I buy a brand new car and take perfect care of it all to end up with the engine going to [XXX]. I have heard other people saying the same thing with their 3.6l pentastar engine. AT 120K...I don't see that being a coincidence if it keeps happening with the SAME engine at the SAME AMOUNT OF MILES. There is definitely a problem here. P.s won't let me upload documents on the mechanics diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new engine!? What good is it if I buy a brand new car and take perfect care of it all to end up with the engine going to [XXX]. I have heard other people saying the same thing with their 3.6l pentastar engine. AT 120K...I don't see that being a coincidence if it keeps happening with the SAME engine at the SAME AMOUNT OF MILES. There is definitely a problem here. P.s won't let me upload documents on the mechanics diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought this car, brand new off the dealer and it has been in perfect shape until 120,000 miles. All of a sudden the check engine light comes in and turns out it was the head gasket!! 5 years old, hasn't needed a thing and the mechanic tells me I need a new engine!? What good is it if I buy a brand new car and take perfect care of it all to end up with the engine going to [XXX]. I have heard other people saying the same thing with their 3.6l pentastar engine. AT 120K...I don't see that being a coincidence if it keeps happening with the SAME engine at the SAME AMOUNT OF MILES. There is definitely a problem here. P.s won't let me upload documents on the mechanics diagnosis. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11562839
Recall Date: Dec 31, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Vehicle tail light housings (3ea) are not adequately sealed and protected from the elements and allow water/debris to intrude. Water accumulation has caused dimming and shorting of lights. Dodge customer service was contacted and stated they are not currently and will not warranty repair.
Corrective Action:
Vehicle tail light housings (3ea) are not adequately sealed and protected from the elements and allow water/debris to intrude. Water accumulation has caused dimming and shorting of lights. Dodge customer service was contacted and stated they are not currently and will not warranty repair.
Additional Notes:
Vehicle tail light housings (3ea) are not adequately sealed and protected from the elements and allow water/debris to intrude. Water accumulation has caused dimming and shorting of lights. Dodge customer service was contacted and stated they are not currently and will not warranty repair.
Mfg Campaign: 11562690
Recall Date: Dec 29, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Center tail light failure in the lift gate. On further inspection all tail lights have water intrusion. Obviously tail/brake light failure is a safety hazard, especially at night. Dodge not owning the problem and the repair parts are extremely hard to find.
Corrective Action:
Center tail light failure in the lift gate. On further inspection all tail lights have water intrusion. Obviously tail/brake light failure is a safety hazard, especially at night. Dodge not owning the problem and the repair parts are extremely hard to find.
Additional Notes:
Center tail light failure in the lift gate. On further inspection all tail lights have water intrusion. Obviously tail/brake light failure is a safety hazard, especially at night. Dodge not owning the problem and the repair parts are extremely hard to find.
Mfg Campaign: 11561813
Recall Date: Dec 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Radio is flashing a message and beeping asking me if I want to reset the clock. Reverse backup doesn’t work when this is happening and it is a huge distraction while driving.
Corrective Action:
The Radio is flashing a message and beeping asking me if I want to reset the clock. Reverse backup doesn’t work when this is happening and it is a huge distraction while driving.
Additional Notes:
The Radio is flashing a message and beeping asking me if I want to reset the clock. Reverse backup doesn’t work when this is happening and it is a huge distraction while driving.
Mfg Campaign: 11560605
Recall Date: Dec 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TIPM failure
Corrective Action:
TIPM failure
Additional Notes:
TIPM failure
Mfg Campaign: 11557988
Recall Date: Dec 1, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TIPM failure
Corrective Action:
TIPM failure
Additional Notes:
TIPM failure
Mfg Campaign: 11557988
Recall Date: Dec 1, 2023
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