DODGE DURANGO 2018

Complete listing of complaints and recalls for this vehicle

296
Complaints
7
Recalls

Complaints & Recalls

296 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 24V838000 SAFETY RECALL
206.5K Vehicles Affected
Recall Date: Nov 7, 2024
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Potential Risk:
A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Interim owner letters were mailed December 5, 2024. A second notice will be mailed once the final remedy is available, anticipated September 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: 94B
Recall Date: Nov 7, 2024
Chrysler (fca Us, Llc)
NHTSA Campaign: 22V426000 SAFETY RECALL
206.5K Vehicles Affected
Recall Date: Jun 9, 2022
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Potential Risk:
A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
FREE Recall Solution:
The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: Z48
Notice Date: Nov 29, 2022
Recall Date: Jun 9, 2022
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V280000 SAFETY RECALL
71 Vehicles Affected
Recall Date: May 1, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Potential Risk:
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DODGE dealer to schedule your FREE recall repair.
Manufacturer: DODGE
Mfg Campaign: U43
Notice Date: Jun 28, 2018
Recall Date: May 1, 2018

Consumer Complaints

296 Complaints
Chrysler (fca Us, Llc)
Campaign: 11277381 Other
Oct 31, 2019
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Corrective Action:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Additional Notes:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Manufacturer: DODGE
Mfg Campaign: 11277381
Notice Date: Oct 31, 2019
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11277381 Other
Oct 31, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Corrective Action:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Additional Notes:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Manufacturer: DODGE
Mfg Campaign: 11277381
Notice Date: Oct 31, 2019
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11277381 Other
Oct 31, 2019
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Corrective Action:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Additional Notes:

CAR STALLS WHILE DRIVING, DOESN'T START. IF IT SIT FOR A BIT, IT WILL START WITH CHECK ENGINE LIGHT ON. LIGHT TURNS OFF AFTER A WHILE UNTIL IT STALLS AGAIN

Manufacturer: DODGE
Mfg Campaign: 11277381
Notice Date: Oct 31, 2019
Recall Date: Oct 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11271109 Other
Oct 25, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT BECAME STUCK IN THE NEUTRAL POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MADE MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE OUT OF NEUTRAL, BUT WAS UNSUCCESSFUL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V280000(POWER TRAIN), BUT THE VIN WAS EXCLUDED FROM THE RECALL. HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY, SUITE A, HOUSTON, TX 77024, (713) 533-6100) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO HAVE THE VEHICLE ADDED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,080.

Corrective Action:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT BECAME STUCK IN THE NEUTRAL POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MADE MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE OUT OF NEUTRAL, BUT WAS UNSUCCESSFUL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V280000(POWER TRAIN), BUT THE VIN WAS EXCLUDED FROM THE RECALL. HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY, SUITE A, HOUSTON, TX 77024, (713) 533-6100) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO HAVE THE VEHICLE ADDED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,080.

Additional Notes:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFT BECAME STUCK IN THE NEUTRAL POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT MADE MULTIPLE ATTEMPTS TO SHIFT THE VEHICLE OUT OF NEUTRAL, BUT WAS UNSUCCESSFUL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V280000(POWER TRAIN), BUT THE VIN WAS EXCLUDED FROM THE RECALL. HELFMAN DODGE CHRYSLER JEEP RAM FIAT (7720 KATY FWY, SUITE A, HOUSTON, TX 77024, (713) 533-6100) WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO HAVE THE VEHICLE ADDED TO THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,080.

Manufacturer: DODGE
Mfg Campaign: 11271109
Notice Date: Oct 25, 2019
Recall Date: Oct 25, 2019
Chrysler (fca Us, Llc)
Campaign: 11266161 Other
Oct 4, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

Manufacturer: DODGE
Mfg Campaign: 11266161
Notice Date: Oct 4, 2019
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Campaign: 11266161 Other
Oct 4, 2019
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

Corrective Action:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

Additional Notes:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHILE OPERATING THE VEHICLE AND MAKING A RIGHT TURN, THE VEHICLE WOULD NOT IMMEDIATELY TURN AND WOULD CONTINUE TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO HENDRICK DODGE (81 MACKENAN DR, CARY, NC) WHERE THE STEERING WAS RECALIBRATED, BUT THE FAILURE CONTINUED INTERMITTENTLY. ALSO, WHILE OPERATING THE VEHICLE, THE VOLTAGE METER CONTINUOUSLY FLUCTUATED. THE ALTERNATOR, BATTERY, AND BATTERY TERMINALS WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. THE VIN WAS UNKNOWN.

Manufacturer: DODGE
Mfg Campaign: 11266161
Notice Date: Oct 4, 2019
Recall Date: Oct 4, 2019
Chrysler (fca Us, Llc)
Campaign: 11257366 Other
Sep 23, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, OPENED THE DOOR, OR DROVE IN REVERSE, THE PARKING AND DRIVING ASSISTANCE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8635 18TH AVE, BROOKLYN, NY 11214, (888) 578-2533) WHERE IT WAS DIAGNOSED THAT THE DRIVING ASSISTANCE AND PARKING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,667.

Corrective Action:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, OPENED THE DOOR, OR DROVE IN REVERSE, THE PARKING AND DRIVING ASSISTANCE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8635 18TH AVE, BROOKLYN, NY 11214, (888) 578-2533) WHERE IT WAS DIAGNOSED THAT THE DRIVING ASSISTANCE AND PARKING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,667.

Additional Notes:

TL* THE CONTACT OWNS A 2018 DODGE DURANGO. WHEN THE CONTACT STARTED THE VEHICLE, OPENED THE DOOR, OR DROVE IN REVERSE, THE PARKING AND DRIVING ASSISTANCE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP RAM FIAT OF BAY RIDGE (8635 18TH AVE, BROOKLYN, NY 11214, (888) 578-2533) WHERE IT WAS DIAGNOSED THAT THE DRIVING ASSISTANCE AND PARKING SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,667.

Manufacturer: DODGE
Mfg Campaign: 11257366
Notice Date: Sep 23, 2019
Recall Date: Sep 23, 2019
Chrysler (fca Us, Llc)
Campaign: 11255194 Other
Sep 12, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

MY VEHICLE ONLY HAS 17,500 MILES ON IT AND THE BRAKES ARE CONSTANTLY SQUEAKING. I'VE CLEANED THE ROTORS, BUT IT STILL MAKES THIS GOD AWFUL SQUEAK. THE BRAKES SHOULD BE GOOD FOR ANOTHER 25,000 MILES, BUT I DON'T THINK IT'S GOING TO MAKE IT.

Corrective Action:

MY VEHICLE ONLY HAS 17,500 MILES ON IT AND THE BRAKES ARE CONSTANTLY SQUEAKING. I'VE CLEANED THE ROTORS, BUT IT STILL MAKES THIS GOD AWFUL SQUEAK. THE BRAKES SHOULD BE GOOD FOR ANOTHER 25,000 MILES, BUT I DON'T THINK IT'S GOING TO MAKE IT.

Additional Notes:

MY VEHICLE ONLY HAS 17,500 MILES ON IT AND THE BRAKES ARE CONSTANTLY SQUEAKING. I'VE CLEANED THE ROTORS, BUT IT STILL MAKES THIS GOD AWFUL SQUEAK. THE BRAKES SHOULD BE GOOD FOR ANOTHER 25,000 MILES, BUT I DON'T THINK IT'S GOING TO MAKE IT.

Manufacturer: DODGE
Mfg Campaign: 11255194
Notice Date: Sep 12, 2019
Recall Date: Sep 12, 2019
Chrysler (fca Us, Llc)
Campaign: 11253945 Other
Sep 8, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLE'S TRAVEL LINK SYSTEM GIVES WEATHER WARNINGS THAT POP UP ON THE RADIO/NAVIGATION SCREEN, WHILE THE VEHICLE IS IN MOTION. THE CURRENT WEATHER WARNINGS ARE FROM COUNTIES THAT ARE 100'S OF MILES FROM MY AREA, AND EVEN IN ANOTHER STATE. ONCE THESE POP UPS OCCUR, YOU TAKE YOUR EYES OFF THE ROAD TO ENSURE THEY ARE NOT OF IMPORTANCE FOR YOUR AREA. I WAS TOLD BY SIRIUS XM THAT THERE WAS NO WAY TO DISABLE THIS FEATURE OR CORRECT THE ISSUE OF THE POP UPS BEING FOR A STORM THAT OCCURRED LAST WEEK, AND THERE ARE CURRENTLY NO ACTIVE WEATHER WARNINGS.

Corrective Action:

THE VEHICLE'S TRAVEL LINK SYSTEM GIVES WEATHER WARNINGS THAT POP UP ON THE RADIO/NAVIGATION SCREEN, WHILE THE VEHICLE IS IN MOTION. THE CURRENT WEATHER WARNINGS ARE FROM COUNTIES THAT ARE 100'S OF MILES FROM MY AREA, AND EVEN IN ANOTHER STATE. ONCE THESE POP UPS OCCUR, YOU TAKE YOUR EYES OFF THE ROAD TO ENSURE THEY ARE NOT OF IMPORTANCE FOR YOUR AREA. I WAS TOLD BY SIRIUS XM THAT THERE WAS NO WAY TO DISABLE THIS FEATURE OR CORRECT THE ISSUE OF THE POP UPS BEING FOR A STORM THAT OCCURRED LAST WEEK, AND THERE ARE CURRENTLY NO ACTIVE WEATHER WARNINGS.

Additional Notes:

THE VEHICLE'S TRAVEL LINK SYSTEM GIVES WEATHER WARNINGS THAT POP UP ON THE RADIO/NAVIGATION SCREEN, WHILE THE VEHICLE IS IN MOTION. THE CURRENT WEATHER WARNINGS ARE FROM COUNTIES THAT ARE 100'S OF MILES FROM MY AREA, AND EVEN IN ANOTHER STATE. ONCE THESE POP UPS OCCUR, YOU TAKE YOUR EYES OFF THE ROAD TO ENSURE THEY ARE NOT OF IMPORTANCE FOR YOUR AREA. I WAS TOLD BY SIRIUS XM THAT THERE WAS NO WAY TO DISABLE THIS FEATURE OR CORRECT THE ISSUE OF THE POP UPS BEING FOR A STORM THAT OCCURRED LAST WEEK, AND THERE ARE CURRENTLY NO ACTIVE WEATHER WARNINGS.

Manufacturer: DODGE
Mfg Campaign: 11253945
Notice Date: Sep 8, 2019
Recall Date: Sep 8, 2019
Chrysler (fca Us, Llc)
Campaign: 11252576 Other
Aug 31, 2019
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CAR THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE FORWARD. AND ALSO MY CHECK LIGHT ENGINE LIGHT CAME ON AS WELL WHEN THAT INCIDENT HAPPENED.

Corrective Action:

I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CAR THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE FORWARD. AND ALSO MY CHECK LIGHT ENGINE LIGHT CAME ON AS WELL WHEN THAT INCIDENT HAPPENED.

Additional Notes:

I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CAR THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE FORWARD. AND ALSO MY CHECK LIGHT ENGINE LIGHT CAME ON AS WELL WHEN THAT INCIDENT HAPPENED.

Manufacturer: DODGE
Mfg Campaign: 11252576
Notice Date: Aug 31, 2019
Recall Date: Aug 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11252576 Other
Aug 31, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CAR THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE FORWARD. AND ALSO MY CHECK LIGHT ENGINE LIGHT CAME ON AS WELL WHEN THAT INCIDENT HAPPENED.

Corrective Action:

I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CAR THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE FORWARD. AND ALSO MY CHECK LIGHT ENGINE LIGHT CAME ON AS WELL WHEN THAT INCIDENT HAPPENED.

Additional Notes:

I WAS IN A DRIVE THRU RESTAURANT AND ONCE I FINISHED MY ORDERED I WAS GOING TO PULL FORWARD, BUT WHEN I PUSHED THE GAS MY CAR WOULDN'T MOVE FORWARD. SO I LOOKED DOWN AT MY GEARSHIFT AND IT WAS BLINKY ON DRIVE MODE, THEN I PUT MY CAR ON PARK TURNED IT OFF MY CAR THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE FORWARD. AND ALSO MY CHECK LIGHT ENGINE LIGHT CAME ON AS WELL WHEN THAT INCIDENT HAPPENED.

Manufacturer: DODGE
Mfg Campaign: 11252576
Notice Date: Aug 31, 2019
Recall Date: Aug 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11243258 Other
Aug 12, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

"BREMBO BREAK PADS" I PURCHASED MY VEHICLE IN OCTOBER OF 2018, I WAS QUOTED FOR NEW BRAKE PADS ALL AROUND AT 9000 MILES IN JUNE OF 2019. AFTER FINDING OUT ABOUT THE MANUFACTURE WARRANTY, I WAS TOLD THAT I ONLY NEED REAR BRAKE PADS REPLACED NOW. (NOTE: THERE IS LESS THEN 1MM ON REAR PADS CURRENTLY AND 4MM ON THE FRONT PADS) , I TOLD THE MANAGER AT RYDELL THAT, I BELIEVE THE BRAKING SYSTEM IS DEFECTIVE. I HAVE NEVER HERD OF REPLACING THE BRAKE PADS ON A BRAND NEW VEHICLE THIS SOON. I CALLED THREE DIFFERENT DEALERS AND THEY FIND IT WEIRD THAT I HAVE TO CHANGE THE BRAKES ALREADY WITH ONLY 9000 MILES ON THE CAR. MIND YOU, I AM THE FIRST OWNER OF THIS VEHICLE AND WHEN I PURCHASED IT, IT HAD 300 MILES ON THE CAR ALREADY. THE MANAGER, RICK GUZMAN AT RYDELL IN SAN FERNANDO EVEN WENT AS FAR AS TO ACCUSE ME OF RACING MY VEHICLE. HOWEVER, SHOULDN'T BALDING TIRES COINCIDE WITH THAT ACCUSATION? EVERYTHING ON MY VEHICLE IS THE SAME AS IT WAS WHEN I DROVE OF THEIR LOT IN OCTOBER OF 2018. THERE IS NO WAY, AFTER PUTTING 8,700 MILES ON MY OWN, THAT I SHOULD NEED TO CHANGE ALL FOUR BRAKE PADS ON A BRAND NEW VEHICLE. AND THE DEALER IS NOW FIGHTING ME TO ONLY CHANGE THE BRAKES IN THE REAR. I BELIEVE ALL FOUR PADS SHOULD BE CHANGED OUT. WITH THE REAR PADS AT 1MM AND THE FRONT PADS AT 4MM, SOMETHING SOUNDS REALLY WRONG. THE VEHICLE IS NOT EVEN A YEAR OLD YET !

Corrective Action:

"BREMBO BREAK PADS" I PURCHASED MY VEHICLE IN OCTOBER OF 2018, I WAS QUOTED FOR NEW BRAKE PADS ALL AROUND AT 9000 MILES IN JUNE OF 2019. AFTER FINDING OUT ABOUT THE MANUFACTURE WARRANTY, I WAS TOLD THAT I ONLY NEED REAR BRAKE PADS REPLACED NOW. (NOTE: THERE IS LESS THEN 1MM ON REAR PADS CURRENTLY AND 4MM ON THE FRONT PADS) , I TOLD THE MANAGER AT RYDELL THAT, I BELIEVE THE BRAKING SYSTEM IS DEFECTIVE. I HAVE NEVER HERD OF REPLACING THE BRAKE PADS ON A BRAND NEW VEHICLE THIS SOON. I CALLED THREE DIFFERENT DEALERS AND THEY FIND IT WEIRD THAT I HAVE TO CHANGE THE BRAKES ALREADY WITH ONLY 9000 MILES ON THE CAR. MIND YOU, I AM THE FIRST OWNER OF THIS VEHICLE AND WHEN I PURCHASED IT, IT HAD 300 MILES ON THE CAR ALREADY. THE MANAGER, RICK GUZMAN AT RYDELL IN SAN FERNANDO EVEN WENT AS FAR AS TO ACCUSE ME OF RACING MY VEHICLE. HOWEVER, SHOULDN'T BALDING TIRES COINCIDE WITH THAT ACCUSATION? EVERYTHING ON MY VEHICLE IS THE SAME AS IT WAS WHEN I DROVE OF THEIR LOT IN OCTOBER OF 2018. THERE IS NO WAY, AFTER PUTTING 8,700 MILES ON MY OWN, THAT I SHOULD NEED TO CHANGE ALL FOUR BRAKE PADS ON A BRAND NEW VEHICLE. AND THE DEALER IS NOW FIGHTING ME TO ONLY CHANGE THE BRAKES IN THE REAR. I BELIEVE ALL FOUR PADS SHOULD BE CHANGED OUT. WITH THE REAR PADS AT 1MM AND THE FRONT PADS AT 4MM, SOMETHING SOUNDS REALLY WRONG. THE VEHICLE IS NOT EVEN A YEAR OLD YET !

Additional Notes:

"BREMBO BREAK PADS" I PURCHASED MY VEHICLE IN OCTOBER OF 2018, I WAS QUOTED FOR NEW BRAKE PADS ALL AROUND AT 9000 MILES IN JUNE OF 2019. AFTER FINDING OUT ABOUT THE MANUFACTURE WARRANTY, I WAS TOLD THAT I ONLY NEED REAR BRAKE PADS REPLACED NOW. (NOTE: THERE IS LESS THEN 1MM ON REAR PADS CURRENTLY AND 4MM ON THE FRONT PADS) , I TOLD THE MANAGER AT RYDELL THAT, I BELIEVE THE BRAKING SYSTEM IS DEFECTIVE. I HAVE NEVER HERD OF REPLACING THE BRAKE PADS ON A BRAND NEW VEHICLE THIS SOON. I CALLED THREE DIFFERENT DEALERS AND THEY FIND IT WEIRD THAT I HAVE TO CHANGE THE BRAKES ALREADY WITH ONLY 9000 MILES ON THE CAR. MIND YOU, I AM THE FIRST OWNER OF THIS VEHICLE AND WHEN I PURCHASED IT, IT HAD 300 MILES ON THE CAR ALREADY. THE MANAGER, RICK GUZMAN AT RYDELL IN SAN FERNANDO EVEN WENT AS FAR AS TO ACCUSE ME OF RACING MY VEHICLE. HOWEVER, SHOULDN'T BALDING TIRES COINCIDE WITH THAT ACCUSATION? EVERYTHING ON MY VEHICLE IS THE SAME AS IT WAS WHEN I DROVE OF THEIR LOT IN OCTOBER OF 2018. THERE IS NO WAY, AFTER PUTTING 8,700 MILES ON MY OWN, THAT I SHOULD NEED TO CHANGE ALL FOUR BRAKE PADS ON A BRAND NEW VEHICLE. AND THE DEALER IS NOW FIGHTING ME TO ONLY CHANGE THE BRAKES IN THE REAR. I BELIEVE ALL FOUR PADS SHOULD BE CHANGED OUT. WITH THE REAR PADS AT 1MM AND THE FRONT PADS AT 4MM, SOMETHING SOUNDS REALLY WRONG. THE VEHICLE IS NOT EVEN A YEAR OLD YET !

Manufacturer: DODGE
Mfg Campaign: 11243258
Notice Date: Aug 12, 2019
Recall Date: Aug 12, 2019
Chrysler (fca Us, Llc)
Campaign: 11240935 Other
Jul 31, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLE AFTER BEING STARTED AND DRIVEN WILL NOT SHUT OFF. THE ENGINE WILL EVENTUALLY TURN OFF BUT THE CAR REMAINS IN ACCESSORY MODE UNTIL COMPLETELY DRAINING THE BATTERY. THE VEHICLE THEN HAS TO HAVE THE BATTERY POWERED UP SEPARATELY AND RESTARTED.

Corrective Action:

THE VEHICLE AFTER BEING STARTED AND DRIVEN WILL NOT SHUT OFF. THE ENGINE WILL EVENTUALLY TURN OFF BUT THE CAR REMAINS IN ACCESSORY MODE UNTIL COMPLETELY DRAINING THE BATTERY. THE VEHICLE THEN HAS TO HAVE THE BATTERY POWERED UP SEPARATELY AND RESTARTED.

Additional Notes:

THE VEHICLE AFTER BEING STARTED AND DRIVEN WILL NOT SHUT OFF. THE ENGINE WILL EVENTUALLY TURN OFF BUT THE CAR REMAINS IN ACCESSORY MODE UNTIL COMPLETELY DRAINING THE BATTERY. THE VEHICLE THEN HAS TO HAVE THE BATTERY POWERED UP SEPARATELY AND RESTARTED.

Manufacturer: DODGE
Mfg Campaign: 11240935
Notice Date: Jul 31, 2019
Recall Date: Jul 31, 2019
Chrysler (fca Us, Llc)
Campaign: 11233959 Other
Jul 22, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WITH THIS INCIDENT MY DODGE DURANGO SRT WAS TOWED TO THE DEALERSHIP ON FRIDAY THE 19TH AND IT STILL HASN'T BEEN SEEN NOR DIAGNOSED. MY HUSBAND AND I HAVE BEEN CALLING ALL DAY WITH NO ANSWER THEN WAS TOLD IT WAS IN THE SHOP BUT NOW THEY ARE TELLING US THAT IS HASN'T BEEN IN THE SHOP AND IT MIGHT BE TOMORROW WHICH IS TUESDAY. EVERY TIME I DEAL WITH THEM IT'S A PROBLEM

Corrective Action:

WITH THIS INCIDENT MY DODGE DURANGO SRT WAS TOWED TO THE DEALERSHIP ON FRIDAY THE 19TH AND IT STILL HASN'T BEEN SEEN NOR DIAGNOSED. MY HUSBAND AND I HAVE BEEN CALLING ALL DAY WITH NO ANSWER THEN WAS TOLD IT WAS IN THE SHOP BUT NOW THEY ARE TELLING US THAT IS HASN'T BEEN IN THE SHOP AND IT MIGHT BE TOMORROW WHICH IS TUESDAY. EVERY TIME I DEAL WITH THEM IT'S A PROBLEM

Additional Notes:

WITH THIS INCIDENT MY DODGE DURANGO SRT WAS TOWED TO THE DEALERSHIP ON FRIDAY THE 19TH AND IT STILL HASN'T BEEN SEEN NOR DIAGNOSED. MY HUSBAND AND I HAVE BEEN CALLING ALL DAY WITH NO ANSWER THEN WAS TOLD IT WAS IN THE SHOP BUT NOW THEY ARE TELLING US THAT IS HASN'T BEEN IN THE SHOP AND IT MIGHT BE TOMORROW WHICH IS TUESDAY. EVERY TIME I DEAL WITH THEM IT'S A PROBLEM

Manufacturer: DODGE
Mfg Campaign: 11233959
Notice Date: Jul 22, 2019
Recall Date: Jul 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11228877 Other
Jul 2, 2019
Defect Description:

AIR BAGS

Potential Consequences:

AIR BAG WARNING LIGHT CAME ON IN MY VEHICLE. I PLACED A SERVICE REQUEST TO GET IT CHECKED OUT ON 03/29/19. LANDMARK DODGE INSPECTED THE VEHICLE, BUT WAS TOLD THAT A SPECIAL PART NEEDED TO BE ORDERED. WHEN THE SPECIAL PART WAS DELIVERED, I THEN HAD TO MAKE ANOTHER SERVICE APPOINTMENT TO GET THE PART CHANGED/FIXED. UNFORTUNATELY THE NEXT AVAILABILITY WASN'T TILL 05/23/19. I CAME IN ON THIS DATE TO GET MY VEHICLE SERVICE. AFTER INSPECTION, I WAS TOLD THAT ANOTHER PART HAD TO BE ORDERED TO FIX THE AIR BAG WARNING. I WAS TOLD THAT I'D BE CONTACTED ONCE THAT PART CAME IN. IT'S 07/02/19 AND I HAVEN'T HEARD ANYTHING FROM THE DEALERSHIP. ANOTHER ISSUE I FOUND LATER, WHILE DRIVING WAS THAT MY HORN DOES NOT WORK. IT IS BELIEVED TO HAVE BEEN DISCONNECTED. I BELIEVE THIS TO BE VERY DANGEROUS TO OPERATE VEHICLE WITHOUT HORN, AND WITHOUT MY AIRBAG SYSTEM FUNCTIONING PROPERLY.

Corrective Action:

AIR BAG WARNING LIGHT CAME ON IN MY VEHICLE. I PLACED A SERVICE REQUEST TO GET IT CHECKED OUT ON 03/29/19. LANDMARK DODGE INSPECTED THE VEHICLE, BUT WAS TOLD THAT A SPECIAL PART NEEDED TO BE ORDERED. WHEN THE SPECIAL PART WAS DELIVERED, I THEN HAD TO MAKE ANOTHER SERVICE APPOINTMENT TO GET THE PART CHANGED/FIXED. UNFORTUNATELY THE NEXT AVAILABILITY WASN'T TILL 05/23/19. I CAME IN ON THIS DATE TO GET MY VEHICLE SERVICE. AFTER INSPECTION, I WAS TOLD THAT ANOTHER PART HAD TO BE ORDERED TO FIX THE AIR BAG WARNING. I WAS TOLD THAT I'D BE CONTACTED ONCE THAT PART CAME IN. IT'S 07/02/19 AND I HAVEN'T HEARD ANYTHING FROM THE DEALERSHIP. ANOTHER ISSUE I FOUND LATER, WHILE DRIVING WAS THAT MY HORN DOES NOT WORK. IT IS BELIEVED TO HAVE BEEN DISCONNECTED. I BELIEVE THIS TO BE VERY DANGEROUS TO OPERATE VEHICLE WITHOUT HORN, AND WITHOUT MY AIRBAG SYSTEM FUNCTIONING PROPERLY.

Additional Notes:

AIR BAG WARNING LIGHT CAME ON IN MY VEHICLE. I PLACED A SERVICE REQUEST TO GET IT CHECKED OUT ON 03/29/19. LANDMARK DODGE INSPECTED THE VEHICLE, BUT WAS TOLD THAT A SPECIAL PART NEEDED TO BE ORDERED. WHEN THE SPECIAL PART WAS DELIVERED, I THEN HAD TO MAKE ANOTHER SERVICE APPOINTMENT TO GET THE PART CHANGED/FIXED. UNFORTUNATELY THE NEXT AVAILABILITY WASN'T TILL 05/23/19. I CAME IN ON THIS DATE TO GET MY VEHICLE SERVICE. AFTER INSPECTION, I WAS TOLD THAT ANOTHER PART HAD TO BE ORDERED TO FIX THE AIR BAG WARNING. I WAS TOLD THAT I'D BE CONTACTED ONCE THAT PART CAME IN. IT'S 07/02/19 AND I HAVEN'T HEARD ANYTHING FROM THE DEALERSHIP. ANOTHER ISSUE I FOUND LATER, WHILE DRIVING WAS THAT MY HORN DOES NOT WORK. IT IS BELIEVED TO HAVE BEEN DISCONNECTED. I BELIEVE THIS TO BE VERY DANGEROUS TO OPERATE VEHICLE WITHOUT HORN, AND WITHOUT MY AIRBAG SYSTEM FUNCTIONING PROPERLY.

Manufacturer: DODGE
Mfg Campaign: 11228877
Notice Date: Jul 2, 2019
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Campaign: 11228877 Other
Jul 2, 2019
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

AIR BAG WARNING LIGHT CAME ON IN MY VEHICLE. I PLACED A SERVICE REQUEST TO GET IT CHECKED OUT ON 03/29/19. LANDMARK DODGE INSPECTED THE VEHICLE, BUT WAS TOLD THAT A SPECIAL PART NEEDED TO BE ORDERED. WHEN THE SPECIAL PART WAS DELIVERED, I THEN HAD TO MAKE ANOTHER SERVICE APPOINTMENT TO GET THE PART CHANGED/FIXED. UNFORTUNATELY THE NEXT AVAILABILITY WASN'T TILL 05/23/19. I CAME IN ON THIS DATE TO GET MY VEHICLE SERVICE. AFTER INSPECTION, I WAS TOLD THAT ANOTHER PART HAD TO BE ORDERED TO FIX THE AIR BAG WARNING. I WAS TOLD THAT I'D BE CONTACTED ONCE THAT PART CAME IN. IT'S 07/02/19 AND I HAVEN'T HEARD ANYTHING FROM THE DEALERSHIP. ANOTHER ISSUE I FOUND LATER, WHILE DRIVING WAS THAT MY HORN DOES NOT WORK. IT IS BELIEVED TO HAVE BEEN DISCONNECTED. I BELIEVE THIS TO BE VERY DANGEROUS TO OPERATE VEHICLE WITHOUT HORN, AND WITHOUT MY AIRBAG SYSTEM FUNCTIONING PROPERLY.

Corrective Action:

AIR BAG WARNING LIGHT CAME ON IN MY VEHICLE. I PLACED A SERVICE REQUEST TO GET IT CHECKED OUT ON 03/29/19. LANDMARK DODGE INSPECTED THE VEHICLE, BUT WAS TOLD THAT A SPECIAL PART NEEDED TO BE ORDERED. WHEN THE SPECIAL PART WAS DELIVERED, I THEN HAD TO MAKE ANOTHER SERVICE APPOINTMENT TO GET THE PART CHANGED/FIXED. UNFORTUNATELY THE NEXT AVAILABILITY WASN'T TILL 05/23/19. I CAME IN ON THIS DATE TO GET MY VEHICLE SERVICE. AFTER INSPECTION, I WAS TOLD THAT ANOTHER PART HAD TO BE ORDERED TO FIX THE AIR BAG WARNING. I WAS TOLD THAT I'D BE CONTACTED ONCE THAT PART CAME IN. IT'S 07/02/19 AND I HAVEN'T HEARD ANYTHING FROM THE DEALERSHIP. ANOTHER ISSUE I FOUND LATER, WHILE DRIVING WAS THAT MY HORN DOES NOT WORK. IT IS BELIEVED TO HAVE BEEN DISCONNECTED. I BELIEVE THIS TO BE VERY DANGEROUS TO OPERATE VEHICLE WITHOUT HORN, AND WITHOUT MY AIRBAG SYSTEM FUNCTIONING PROPERLY.

Additional Notes:

AIR BAG WARNING LIGHT CAME ON IN MY VEHICLE. I PLACED A SERVICE REQUEST TO GET IT CHECKED OUT ON 03/29/19. LANDMARK DODGE INSPECTED THE VEHICLE, BUT WAS TOLD THAT A SPECIAL PART NEEDED TO BE ORDERED. WHEN THE SPECIAL PART WAS DELIVERED, I THEN HAD TO MAKE ANOTHER SERVICE APPOINTMENT TO GET THE PART CHANGED/FIXED. UNFORTUNATELY THE NEXT AVAILABILITY WASN'T TILL 05/23/19. I CAME IN ON THIS DATE TO GET MY VEHICLE SERVICE. AFTER INSPECTION, I WAS TOLD THAT ANOTHER PART HAD TO BE ORDERED TO FIX THE AIR BAG WARNING. I WAS TOLD THAT I'D BE CONTACTED ONCE THAT PART CAME IN. IT'S 07/02/19 AND I HAVEN'T HEARD ANYTHING FROM THE DEALERSHIP. ANOTHER ISSUE I FOUND LATER, WHILE DRIVING WAS THAT MY HORN DOES NOT WORK. IT IS BELIEVED TO HAVE BEEN DISCONNECTED. I BELIEVE THIS TO BE VERY DANGEROUS TO OPERATE VEHICLE WITHOUT HORN, AND WITHOUT MY AIRBAG SYSTEM FUNCTIONING PROPERLY.

Manufacturer: DODGE
Mfg Campaign: 11228877
Notice Date: Jul 2, 2019
Recall Date: Jul 2, 2019
Chrysler (fca Us, Llc)
Campaign: 11228708 Other
Jul 1, 2019
Defect Description:

POWER TRAIN

Potential Consequences:

WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE.

Corrective Action:

WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE.

Additional Notes:

WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE.

Manufacturer: DODGE
Mfg Campaign: 11228708
Notice Date: Jul 1, 2019
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Campaign: 11228708 Other
Jul 1, 2019
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE.

Corrective Action:

WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE.

Additional Notes:

WHEN COMING TO A SLOW STOP IN A DRIVEWAY AND SHIFTING CAR INTO PARK CAR WILL NOT STAY IN PARK AND SHIFT BACK INTO DRIVE.

Manufacturer: DODGE
Mfg Campaign: 11228708
Notice Date: Jul 1, 2019
Recall Date: Jul 1, 2019
Chrysler (fca Us, Llc)
Campaign: 11221887 Other
Jun 22, 2019
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

WATER POOLING INSIDE RACE TRACK TAILLIGHT CAUSING OUTAGES IN PARTS OF TAILLIGHT

Corrective Action:

WATER POOLING INSIDE RACE TRACK TAILLIGHT CAUSING OUTAGES IN PARTS OF TAILLIGHT

Additional Notes:

WATER POOLING INSIDE RACE TRACK TAILLIGHT CAUSING OUTAGES IN PARTS OF TAILLIGHT

Manufacturer: DODGE
Mfg Campaign: 11221887
Notice Date: Jun 22, 2019
Recall Date: Jun 22, 2019
Chrysler (fca Us, Llc)
Campaign: 11221310 Other
Jun 19, 2019
Defect Description:

WHEELS

Potential Consequences:

I PURCHASED A VEHICLE FROM STG AUTO GROUP IN GARDEN GROVE AND NOTICED A WEEK LATER WHILE MY CAR WAS PARKED IN MY DRIVEWAY, THAT THERE WAS A LARGE SLASH ON THE FRONT PASSENGER TIRE ON THE WHEEL WALL WITH AN ORANGE PAINTED CIRCLE AROUND IT. I WAS TOLD BY A PROFESSIONAL THAT THE DEALERSHIP NOTICED IT, AND CIRCLED THE SLASH BECAUSE WAS MEANT FOR IT TO TO BE CHANGED TO PASS THE SAFETY INSPECTION TO BE SOLD. THE SERVICE DEPARTMENT DID NOT REPLACE THE TIRE BEFORE SELLING AND NOW IS A SAFETY HAZARD. THE DEALER IS REFUSING TO REPLACE THE TIRE.

Corrective Action:

I PURCHASED A VEHICLE FROM STG AUTO GROUP IN GARDEN GROVE AND NOTICED A WEEK LATER WHILE MY CAR WAS PARKED IN MY DRIVEWAY, THAT THERE WAS A LARGE SLASH ON THE FRONT PASSENGER TIRE ON THE WHEEL WALL WITH AN ORANGE PAINTED CIRCLE AROUND IT. I WAS TOLD BY A PROFESSIONAL THAT THE DEALERSHIP NOTICED IT, AND CIRCLED THE SLASH BECAUSE WAS MEANT FOR IT TO TO BE CHANGED TO PASS THE SAFETY INSPECTION TO BE SOLD. THE SERVICE DEPARTMENT DID NOT REPLACE THE TIRE BEFORE SELLING AND NOW IS A SAFETY HAZARD. THE DEALER IS REFUSING TO REPLACE THE TIRE.

Additional Notes:

I PURCHASED A VEHICLE FROM STG AUTO GROUP IN GARDEN GROVE AND NOTICED A WEEK LATER WHILE MY CAR WAS PARKED IN MY DRIVEWAY, THAT THERE WAS A LARGE SLASH ON THE FRONT PASSENGER TIRE ON THE WHEEL WALL WITH AN ORANGE PAINTED CIRCLE AROUND IT. I WAS TOLD BY A PROFESSIONAL THAT THE DEALERSHIP NOTICED IT, AND CIRCLED THE SLASH BECAUSE WAS MEANT FOR IT TO TO BE CHANGED TO PASS THE SAFETY INSPECTION TO BE SOLD. THE SERVICE DEPARTMENT DID NOT REPLACE THE TIRE BEFORE SELLING AND NOW IS A SAFETY HAZARD. THE DEALER IS REFUSING TO REPLACE THE TIRE.

Manufacturer: DODGE
Mfg Campaign: 11221310
Notice Date: Jun 19, 2019
Recall Date: Jun 19, 2019

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