Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T55
Recall Date: Aug 31, 2017
Consumer Complaints
274 ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehicle) Mother and child sustained minor physical injuries however, this could have been a major much bigger accident with many other vehicles on the road involved.
Corrective Action:
The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehicle) Mother and child sustained minor physical injuries however, this could have been a major much bigger accident with many other vehicles on the road involved.
Additional Notes:
The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehicle) Mother and child sustained minor physical injuries however, this could have been a major much bigger accident with many other vehicles on the road involved.
Mfg Campaign: 11505531
Recall Date: Feb 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Rear Tracklights has water intrusion. This is a safety hazard and should be a recall asap
Corrective Action:
Rear Tracklights has water intrusion. This is a safety hazard and should be a recall asap
Additional Notes:
Rear Tracklights has water intrusion. This is a safety hazard and should be a recall asap
Mfg Campaign: 11502400
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
All of my lights on the back of my vehicle are out due to water damage. This is a known problem with these vehicles. The vehicle has less than 50,000 miles. The cost for a replacement is $1500. Dodge has known of this issue for many years has done nothing to correct it. It will not pass the state safety inspection with the lights out. It is a safety issue because I have no rear lights. We contacted Dodge. They told us if this becomes a recall, they will reimburse us for repairs. This has been an issue for many years and they have neglected to repair the problem. Thank you for your assistance in this matter.
Corrective Action:
All of my lights on the back of my vehicle are out due to water damage. This is a known problem with these vehicles. The vehicle has less than 50,000 miles. The cost for a replacement is $1500. Dodge has known of this issue for many years has done nothing to correct it. It will not pass the state safety inspection with the lights out. It is a safety issue because I have no rear lights. We contacted Dodge. They told us if this becomes a recall, they will reimburse us for repairs. This has been an issue for many years and they have neglected to repair the problem. Thank you for your assistance in this matter.
Additional Notes:
All of my lights on the back of my vehicle are out due to water damage. This is a known problem with these vehicles. The vehicle has less than 50,000 miles. The cost for a replacement is $1500. Dodge has known of this issue for many years has done nothing to correct it. It will not pass the state safety inspection with the lights out. It is a safety issue because I have no rear lights. We contacted Dodge. They told us if this becomes a recall, they will reimburse us for repairs. This has been an issue for many years and they have neglected to repair the problem. Thank you for your assistance in this matter.
Mfg Campaign: 11496735
Recall Date: Dec 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.
Corrective Action:
The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.
Additional Notes:
The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.
Mfg Campaign: 11494419
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.
Corrective Action:
The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.
Additional Notes:
The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.
Mfg Campaign: 11494419
Recall Date: Nov 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
The electrical power steering failed making it nearly impossible to steer.
Corrective Action:
The electrical power steering failed making it nearly impossible to steer.
Additional Notes:
The electrical power steering failed making it nearly impossible to steer.
Mfg Campaign: 11493301
Recall Date: Nov 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
The electrical power steering failed making it nearly impossible to steer.
Corrective Action:
The electrical power steering failed making it nearly impossible to steer.
Additional Notes:
The electrical power steering failed making it nearly impossible to steer.
Mfg Campaign: 11493301
Recall Date: Nov 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
SEATS
Potential Consequences:
Passenger Seat Headrest deploys
Corrective Action:
Passenger Seat Headrest deploys
Additional Notes:
Passenger Seat Headrest deploys
Mfg Campaign: 11490704
Recall Date: Oct 24, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Driving down the road around 35mph and front passenger active headrest deployed out of nowhere. Luckily my daught wasn't taller than what she is or it would have impact the backnof her head.
Corrective Action:
Driving down the road around 35mph and front passenger active headrest deployed out of nowhere. Luckily my daught wasn't taller than what she is or it would have impact the backnof her head.
Additional Notes:
Driving down the road around 35mph and front passenger active headrest deployed out of nowhere. Luckily my daught wasn't taller than what she is or it would have impact the backnof her head.
Mfg Campaign: 11489218
Recall Date: Oct 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Corrective Action:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Additional Notes:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Mfg Campaign: 11488417
Recall Date: Oct 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Corrective Action:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Additional Notes:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Mfg Campaign: 11488417
Recall Date: Oct 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Corrective Action:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Additional Notes:
When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.
Mfg Campaign: 11488417
Recall Date: Oct 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Started car and got a C2217-00 code Electic power steering module internal. Electric Power Steering is disabled. The part is unavailable. Making the vehicle useless. Can't use a used part, the VIN is programmed into the unit, on starting you get a VIN mismatch error and the Electric Power Steering is again disabled.
Corrective Action:
Started car and got a C2217-00 code Electic power steering module internal. Electric Power Steering is disabled. The part is unavailable. Making the vehicle useless. Can't use a used part, the VIN is programmed into the unit, on starting you get a VIN mismatch error and the Electric Power Steering is again disabled.
Additional Notes:
Started car and got a C2217-00 code Electic power steering module internal. Electric Power Steering is disabled. The part is unavailable. Making the vehicle useless. Can't use a used part, the VIN is programmed into the unit, on starting you get a VIN mismatch error and the Electric Power Steering is again disabled.
Mfg Campaign: 11486249
Recall Date: Sep 25, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
Airbag warning light comes on and off when vehicle is moving or when vehicles is in park. It’ll take off at times but will re-appear randomly.
Corrective Action:
Airbag warning light comes on and off when vehicle is moving or when vehicles is in park. It’ll take off at times but will re-appear randomly.
Additional Notes:
Airbag warning light comes on and off when vehicle is moving or when vehicles is in park. It’ll take off at times but will re-appear randomly.
Mfg Campaign: 11480887
Recall Date: Aug 23, 2022
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.
Corrective Action:
No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.
Additional Notes:
No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.
Mfg Campaign: 11476953
Recall Date: Aug 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.
Corrective Action:
No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.
Additional Notes:
No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.
Mfg Campaign: 11476953
Recall Date: Aug 1, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car has a defect on the construction or installation of ridge coolant lines making them very susceptible to failure. Countless reports online of coolant leaks that were not easily recognizable and requires extensive maintenance to correct. My car will requires the transmission to be completely removed and drop to be able to fix a coolant leak.
Corrective Action:
The car has a defect on the construction or installation of ridge coolant lines making them very susceptible to failure. Countless reports online of coolant leaks that were not easily recognizable and requires extensive maintenance to correct. My car will requires the transmission to be completely removed and drop to be able to fix a coolant leak.
Additional Notes:
The car has a defect on the construction or installation of ridge coolant lines making them very susceptible to failure. Countless reports online of coolant leaks that were not easily recognizable and requires extensive maintenance to correct. My car will requires the transmission to be completely removed and drop to be able to fix a coolant leak.
Mfg Campaign: 11474485
Recall Date: Jul 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Corrective Action:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Additional Notes:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Mfg Campaign: 11474539
Recall Date: Jul 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Corrective Action:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Additional Notes:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Mfg Campaign: 11474539
Recall Date: Jul 18, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Corrective Action:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Additional Notes:
I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.
Mfg Campaign: 11474539
Recall Date: Jul 18, 2022
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