Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W30-W37
Recall Date: Apr 2, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger vehicles. An incompatible front wheel and brake package was installed and may allow the front tire to contact the steering knuckle, causing tire damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VB0
Recall Date: Oct 24, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V32
Recall Date: Mar 14, 2019
Consumer Complaints
86 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SUSPENSION
Potential Consequences:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Corrective Action:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Additional Notes:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Mfg Campaign: 11462382
Recall Date: Apr 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Corrective Action:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Additional Notes:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Mfg Campaign: 11462382
Recall Date: Apr 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Corrective Action:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Additional Notes:
the lower control arm and lower ball joint broke causing me to hit another vehicle ,plus had to be towed due to damage , highway patrol called and took a report, was inspected my insurance adjuster after the accident this part would have broke while driving and caused more damage or injuries to me or my wife, the rack and pinion still needs to be replaced and is on back order until further notice no date given when it will be in by the dealership
Mfg Campaign: 11462382
Recall Date: Apr 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2019 Dodge Challenger equipped with Goodyear tires. The contact stated that while driving at unknown speeds, the air pressure warning light would illuminate. The contact mentioned that there was an abnormal rubbing sound coming from the tires while turning. The vehicle was taken to an independent mechanic where it was diagnosed that the inside of the front driver’s side tire was worn. The tire was the original tire. The tire was replaced however, a few months later the failure recurred. The vehicle was taken back to the mechanic where it was diagnosed that the front passenger’s side tire needed to be replaced from also being worn. The tire was replaced but a few weeks later the failure recurred. The failure recurred multiple times and only the front tires were replaced after each failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Corrective Action:
The contact owns a 2019 Dodge Challenger equipped with Goodyear tires. The contact stated that while driving at unknown speeds, the air pressure warning light would illuminate. The contact mentioned that there was an abnormal rubbing sound coming from the tires while turning. The vehicle was taken to an independent mechanic where it was diagnosed that the inside of the front driver’s side tire was worn. The tire was the original tire. The tire was replaced however, a few months later the failure recurred. The vehicle was taken back to the mechanic where it was diagnosed that the front passenger’s side tire needed to be replaced from also being worn. The tire was replaced but a few weeks later the failure recurred. The failure recurred multiple times and only the front tires were replaced after each failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Additional Notes:
The contact owns a 2019 Dodge Challenger equipped with Goodyear tires. The contact stated that while driving at unknown speeds, the air pressure warning light would illuminate. The contact mentioned that there was an abnormal rubbing sound coming from the tires while turning. The vehicle was taken to an independent mechanic where it was diagnosed that the inside of the front driver’s side tire was worn. The tire was the original tire. The tire was replaced however, a few months later the failure recurred. The vehicle was taken back to the mechanic where it was diagnosed that the front passenger’s side tire needed to be replaced from also being worn. The tire was replaced but a few weeks later the failure recurred. The failure recurred multiple times and only the front tires were replaced after each failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Mfg Campaign: 11449012
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2019 Dodge Challenger equipped with Goodyear tires. The contact stated that while driving at unknown speeds, the air pressure warning light would illuminate. The contact mentioned that there was an abnormal rubbing sound coming from the tires while turning. The vehicle was taken to an independent mechanic where it was diagnosed that the inside of the front driver’s side tire was worn. The tire was the original tire. The tire was replaced however, a few months later the failure recurred. The vehicle was taken back to the mechanic where it was diagnosed that the front passenger’s side tire needed to be replaced from also being worn. The tire was replaced but a few weeks later the failure recurred. The failure recurred multiple times and only the front tires were replaced after each failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Corrective Action:
The contact owns a 2019 Dodge Challenger equipped with Goodyear tires. The contact stated that while driving at unknown speeds, the air pressure warning light would illuminate. The contact mentioned that there was an abnormal rubbing sound coming from the tires while turning. The vehicle was taken to an independent mechanic where it was diagnosed that the inside of the front driver’s side tire was worn. The tire was the original tire. The tire was replaced however, a few months later the failure recurred. The vehicle was taken back to the mechanic where it was diagnosed that the front passenger’s side tire needed to be replaced from also being worn. The tire was replaced but a few weeks later the failure recurred. The failure recurred multiple times and only the front tires were replaced after each failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Additional Notes:
The contact owns a 2019 Dodge Challenger equipped with Goodyear tires. The contact stated that while driving at unknown speeds, the air pressure warning light would illuminate. The contact mentioned that there was an abnormal rubbing sound coming from the tires while turning. The vehicle was taken to an independent mechanic where it was diagnosed that the inside of the front driver’s side tire was worn. The tire was the original tire. The tire was replaced however, a few months later the failure recurred. The vehicle was taken back to the mechanic where it was diagnosed that the front passenger’s side tire needed to be replaced from also being worn. The tire was replaced but a few weeks later the failure recurred. The failure recurred multiple times and only the front tires were replaced after each failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
Mfg Campaign: 11449012
Recall Date: Jan 26, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Key Fob to start vehicle ran out of battery, I then replaced the battery from a nearby CVS Store and the Key Fob is still not working and my car will not start due to my key fob not being detected.
Corrective Action:
Key Fob to start vehicle ran out of battery, I then replaced the battery from a nearby CVS Store and the Key Fob is still not working and my car will not start due to my key fob not being detected.
Additional Notes:
Key Fob to start vehicle ran out of battery, I then replaced the battery from a nearby CVS Store and the Key Fob is still not working and my car will not start due to my key fob not being detected.
Mfg Campaign: 11444917
Recall Date: Dec 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I bought this certified pre-owned vehicle from a local FCA/Dodge dealer on 10/09/2021. The vehicle began exhibiting erratic and dangerous steering behavior, so I brought it to the dealer on 10/26/2021.The dealer was able to reproduce the erratic behavior. They replaced the electronic power steering gear, the rack and pinion gear, inspected the entire vehicle and did not find anything else wrong, see attached service order. However, the steering continues to be erratic and the vehicle cannot be safely controlled. I notified the dealer of the continuing issues, but they said the could not do anything else to remedy the problem.
Corrective Action:
I bought this certified pre-owned vehicle from a local FCA/Dodge dealer on 10/09/2021. The vehicle began exhibiting erratic and dangerous steering behavior, so I brought it to the dealer on 10/26/2021.The dealer was able to reproduce the erratic behavior. They replaced the electronic power steering gear, the rack and pinion gear, inspected the entire vehicle and did not find anything else wrong, see attached service order. However, the steering continues to be erratic and the vehicle cannot be safely controlled. I notified the dealer of the continuing issues, but they said the could not do anything else to remedy the problem.
Additional Notes:
I bought this certified pre-owned vehicle from a local FCA/Dodge dealer on 10/09/2021. The vehicle began exhibiting erratic and dangerous steering behavior, so I brought it to the dealer on 10/26/2021.The dealer was able to reproduce the erratic behavior. They replaced the electronic power steering gear, the rack and pinion gear, inspected the entire vehicle and did not find anything else wrong, see attached service order. However, the steering continues to be erratic and the vehicle cannot be safely controlled. I notified the dealer of the continuing issues, but they said the could not do anything else to remedy the problem.
Mfg Campaign: 11441164
Recall Date: Nov 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Corrective Action:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Additional Notes:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Mfg Campaign: 11426846
Recall Date: Jul 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Corrective Action:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Additional Notes:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Mfg Campaign: 11426846
Recall Date: Jul 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
WHEELS
Potential Consequences:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Corrective Action:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Additional Notes:
The contact owns a 2019 Dodge Challenger. The contact stated that while driving at an undisclosed speed, there was an abnormal sound when the steering wheel was turned. The instrument panel would also get very hot. Additionally, the contact inspected the vehicle and noticed that the driver’s and passenger’s side tires were worn due to steering knuckle, causing tire damage. The dealer was made aware of the failure but informed the contact that the VIN was not under recalls. The dealer diagnosed that the instrument panel overheated and burnt the connecting wires. The instrument panel was replaced. The manufacturer was made aware of the failure. The contact was relating the failure to NHTSA Campaign Number: 19V758000 (Service Brakes, Tires, Wheels). The failure mileage was 40,000.
Mfg Campaign: 11426846
Recall Date: Jul 28, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Does my car meet FMVSS safety standards? [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
Does my car meet FMVSS safety standards? [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
Does my car meet FMVSS safety standards? [XXX] [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11426322
Recall Date: Jul 25, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Back up camera goes out (turns gray/ fizzes out) occasionally and stays on when car is in drive
Corrective Action:
Back up camera goes out (turns gray/ fizzes out) occasionally and stays on when car is in drive
Additional Notes:
Back up camera goes out (turns gray/ fizzes out) occasionally and stays on when car is in drive
Mfg Campaign: 11418586
Recall Date: May 26, 2021
Chrysler (fca Us, Llc)
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE TO DRIVE, THE BACK OVER PREVENTION IMAGE REMAINED ON SCREEN FOR UP TO 10 SECONDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V191000 (BACK OVER PREVENTION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE TO DRIVE, THE BACK OVER PREVENTION IMAGE REMAINED ON SCREEN FOR UP TO 10 SECONDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V191000 (BACK OVER PREVENTION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 DODGE CHALLENGER. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE TO DRIVE, THE BACK OVER PREVENTION IMAGE REMAINED ON SCREEN FOR UP TO 10 SECONDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V191000 (BACK OVER PREVENTION) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Mfg Campaign: 11415235
Recall Date: May 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
REAR CAMERA IS DARK AND CLOUDY HARD TO SEE IMPOSSABLE AT NIGHT
Corrective Action:
REAR CAMERA IS DARK AND CLOUDY HARD TO SEE IMPOSSABLE AT NIGHT
Additional Notes:
REAR CAMERA IS DARK AND CLOUDY HARD TO SEE IMPOSSABLE AT NIGHT
Mfg Campaign: 11414979
Recall Date: May 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
REAR CAMERA IS DARK AND CLOUDY HARD TO SEE IMPOSSABLE AT NIGHT
Corrective Action:
REAR CAMERA IS DARK AND CLOUDY HARD TO SEE IMPOSSABLE AT NIGHT
Additional Notes:
REAR CAMERA IS DARK AND CLOUDY HARD TO SEE IMPOSSABLE AT NIGHT
Mfg Campaign: 11414979
Recall Date: May 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
BRAKE LINES IN ENGINE BAY ON PASSENGER SIDE ARE ROUTED TOO CLOSE TO THE EXHAUST MANIFOLD CAUSING THE INSULATION TO MELT. THE MELTED INSULATION WAS FOUND BY MY INDEPENDENT MECHANIC DURING A ROUTINE INSPECTION OF THE VEHICLE. THE MECHANIC NOTED THAT THIS COULD BE A SERIOUS SAFETY ISSUE DUE TO BOILING BRAKE FLUID AND RECOMMEND GETTING THIS FIXED AT DODGE UNDER WARRANTY AS SOON AS POSSIBLE.
Corrective Action:
BRAKE LINES IN ENGINE BAY ON PASSENGER SIDE ARE ROUTED TOO CLOSE TO THE EXHAUST MANIFOLD CAUSING THE INSULATION TO MELT. THE MELTED INSULATION WAS FOUND BY MY INDEPENDENT MECHANIC DURING A ROUTINE INSPECTION OF THE VEHICLE. THE MECHANIC NOTED THAT THIS COULD BE A SERIOUS SAFETY ISSUE DUE TO BOILING BRAKE FLUID AND RECOMMEND GETTING THIS FIXED AT DODGE UNDER WARRANTY AS SOON AS POSSIBLE.
Additional Notes:
BRAKE LINES IN ENGINE BAY ON PASSENGER SIDE ARE ROUTED TOO CLOSE TO THE EXHAUST MANIFOLD CAUSING THE INSULATION TO MELT. THE MELTED INSULATION WAS FOUND BY MY INDEPENDENT MECHANIC DURING A ROUTINE INSPECTION OF THE VEHICLE. THE MECHANIC NOTED THAT THIS COULD BE A SERIOUS SAFETY ISSUE DUE TO BOILING BRAKE FLUID AND RECOMMEND GETTING THIS FIXED AT DODGE UNDER WARRANTY AS SOON AS POSSIBLE.
Mfg Campaign: 11413229
Recall Date: Apr 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:MANUAL TRANSMISSION
Potential Consequences:
I HAVE A 2019 CHALLENGER R/T WITH THE 6 SPEED MANUAL TRANSMISSION. IT HAS A PROBLEM WHERE IT WILL POP OUT OF FIRST GEAR INTERMITTENTLY AND I HAVE TAKEN IT TO THE DEALER 7 TIMES IN THE 7 MONTHS I HAVE OWNED THE CAR AND THEY HAVE FAILED TO FIX IT. I HAVE PROVIDED 2 VIDEOS ONE A MONTH AFTER I BOUGHT THE CAR AND ONE THAT HAPPENED LAST WEEK TO PROVE IT IS A CONTINUOUS PROBLEM. I HAVE BEEN ALMOST REAR ENDED MANY TIMES BECAUSE THE CAR WILL POP OUT OF GEAR FROM A STOP. IT IS DANGEROUS AND DODGE HAS FAILED TO EVEN ATTEMPT TO FIX MY VEHICLE. I HAVE REPLICATED IT WITH A DEALER EMPLOYEE IN THE CAR AND HAVE BEEN TOLD BY DEALERSHIP EMPLOYEES WHEN THIS PROBLEM HAPPENS I JUST NEED TO ?PULL IT OUT OF GEAR AND PUT IT BACK IN TO GEAR?. IT IS DANGEROUS AND I AM AFRAID TO DRIVE THE CAR. IT HAS HAPPENED TO MY MOTHER AND MYSELF WHILE DRIVING AND I DON?T WANT HER TO BE INJURED OR MYSELF TO BE INJURED BECAUSE MY CAR IS STOPPED AT A GREEN LIGHT. IT IS AN INTERMITTENT PROBLEM AND IT HAPPENS AT LEAST THREE TIMES A MONTH BUT UP TO FOUR TIMES A WEEK.
Corrective Action:
I HAVE A 2019 CHALLENGER R/T WITH THE 6 SPEED MANUAL TRANSMISSION. IT HAS A PROBLEM WHERE IT WILL POP OUT OF FIRST GEAR INTERMITTENTLY AND I HAVE TAKEN IT TO THE DEALER 7 TIMES IN THE 7 MONTHS I HAVE OWNED THE CAR AND THEY HAVE FAILED TO FIX IT. I HAVE PROVIDED 2 VIDEOS ONE A MONTH AFTER I BOUGHT THE CAR AND ONE THAT HAPPENED LAST WEEK TO PROVE IT IS A CONTINUOUS PROBLEM. I HAVE BEEN ALMOST REAR ENDED MANY TIMES BECAUSE THE CAR WILL POP OUT OF GEAR FROM A STOP. IT IS DANGEROUS AND DODGE HAS FAILED TO EVEN ATTEMPT TO FIX MY VEHICLE. I HAVE REPLICATED IT WITH A DEALER EMPLOYEE IN THE CAR AND HAVE BEEN TOLD BY DEALERSHIP EMPLOYEES WHEN THIS PROBLEM HAPPENS I JUST NEED TO ?PULL IT OUT OF GEAR AND PUT IT BACK IN TO GEAR?. IT IS DANGEROUS AND I AM AFRAID TO DRIVE THE CAR. IT HAS HAPPENED TO MY MOTHER AND MYSELF WHILE DRIVING AND I DON?T WANT HER TO BE INJURED OR MYSELF TO BE INJURED BECAUSE MY CAR IS STOPPED AT A GREEN LIGHT. IT IS AN INTERMITTENT PROBLEM AND IT HAPPENS AT LEAST THREE TIMES A MONTH BUT UP TO FOUR TIMES A WEEK.
Additional Notes:
I HAVE A 2019 CHALLENGER R/T WITH THE 6 SPEED MANUAL TRANSMISSION. IT HAS A PROBLEM WHERE IT WILL POP OUT OF FIRST GEAR INTERMITTENTLY AND I HAVE TAKEN IT TO THE DEALER 7 TIMES IN THE 7 MONTHS I HAVE OWNED THE CAR AND THEY HAVE FAILED TO FIX IT. I HAVE PROVIDED 2 VIDEOS ONE A MONTH AFTER I BOUGHT THE CAR AND ONE THAT HAPPENED LAST WEEK TO PROVE IT IS A CONTINUOUS PROBLEM. I HAVE BEEN ALMOST REAR ENDED MANY TIMES BECAUSE THE CAR WILL POP OUT OF GEAR FROM A STOP. IT IS DANGEROUS AND DODGE HAS FAILED TO EVEN ATTEMPT TO FIX MY VEHICLE. I HAVE REPLICATED IT WITH A DEALER EMPLOYEE IN THE CAR AND HAVE BEEN TOLD BY DEALERSHIP EMPLOYEES WHEN THIS PROBLEM HAPPENS I JUST NEED TO ?PULL IT OUT OF GEAR AND PUT IT BACK IN TO GEAR?. IT IS DANGEROUS AND I AM AFRAID TO DRIVE THE CAR. IT HAS HAPPENED TO MY MOTHER AND MYSELF WHILE DRIVING AND I DON?T WANT HER TO BE INJURED OR MYSELF TO BE INJURED BECAUSE MY CAR IS STOPPED AT A GREEN LIGHT. IT IS AN INTERMITTENT PROBLEM AND IT HAPPENS AT LEAST THREE TIMES A MONTH BUT UP TO FOUR TIMES A WEEK.
Mfg Campaign: 11394591
Recall Date: Feb 4, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVER AND PASSENGERS WINDOWS GO UP AND DOWN WHEN CAR SITS OVERNIGHT WHICH DRAINS THE CAR'S BATTERY.
Corrective Action:
DRIVER AND PASSENGERS WINDOWS GO UP AND DOWN WHEN CAR SITS OVERNIGHT WHICH DRAINS THE CAR'S BATTERY.
Additional Notes:
DRIVER AND PASSENGERS WINDOWS GO UP AND DOWN WHEN CAR SITS OVERNIGHT WHICH DRAINS THE CAR'S BATTERY.
Mfg Campaign: 11386883
Recall Date: Jan 6, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.
Corrective Action:
P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.
Additional Notes:
P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.
Mfg Campaign: 11386328
Recall Date: Jan 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.
Corrective Action:
P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.
Additional Notes:
P1DAB-00,U1412,P0716. VEHICLE HAS SHOWN CODES ABOVE FOR 5 PLUS MONTHS. CODES CAUSE VEHICLE TO SHIFT BETWEEN GEAR RANDOMLY. I HAVE TAKEN VEHICLE TO DEALERSHIP BUT PROBABLY WAS NOT RESOLVED; THE DEALERSHIP STATED THE PROBLEM WAS THE SPEED SENSOR, SO THE SWITCHED THEM OUT ONLY TO FIND OUT LATER IT WAS NOT THE PROBLEM. VEHICLE IS UNSAFE; ON ONE OCCASION THE VEHICLE SHIFT FROM THE 8TH GEAR TO THE 3RD WHILE ON THE FREEWAY ALMOST CAUSING AN ACCIDENT. PLEASE RESOLVE ISSUE BEFORE SOMEONE IS GRAVELY INJURED.
Mfg Campaign: 11386328
Recall Date: Jan 3, 2021
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