Complaints & Recalls
Consumer Complaints
3 ComplaintsDiamond Cargo
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Diamond C Trailer. The contact stated while the trailer was parked, the trailer breakaway safety pin was pulled out and fractured however, the brake failed to respond and prevent the vehicle from moving. The contact stated as the brakes failed to respond, he checked the breakaway battery and noticed corrosion on the battery. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Corrective Action:
The contact owns a 2018 Diamond C Trailer. The contact stated while the trailer was parked, the trailer breakaway safety pin was pulled out and fractured however, the brake failed to respond and prevent the vehicle from moving. The contact stated as the brakes failed to respond, he checked the breakaway battery and noticed corrosion on the battery. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Additional Notes:
The contact owns a 2018 Diamond C Trailer. The contact stated while the trailer was parked, the trailer breakaway safety pin was pulled out and fractured however, the brake failed to respond and prevent the vehicle from moving. The contact stated as the brakes failed to respond, he checked the breakaway battery and noticed corrosion on the battery. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was not available.
Mfg Campaign: 11423776
Recall Date: Jul 7, 2021
Diamond Cargo
Defect Description:
STRUCTURE:BODY
Potential Consequences:
STOPPED AT A LIGHT WENT TO GO HEARD A LOUD BANG. STOP IN GAS STATION LOOKED AROUND TRAILER AND SEEN THE SIDE DOOR AND FRAME WAS COCKED . THE TOP HAD 1/4 " GAP AND THE BOTTOM HAD 1" GAP. OPENED THE DOOR AND LOOKED AROUND AND FOUND THE FLOOR NEXT TO THE DOOR SEPARATED FROM THE WALLS. IT IS LESS THEN 1 MONTH OLD. THE TRAILER WAS PURCHASED ON 4/ 7/2018. THIS COMPANY DIAMOND CARGO TRAILERS NEED TO BE SHUT DOWN THEY BUILD UNSAFE TRAILERS. THEY ARE NOT DOING ANYTHING TO FIX IT. PLEASE LOOK IN TO THIS IT IS EXTREMELY IMPORTANT. THANK YOU
Corrective Action:
STOPPED AT A LIGHT WENT TO GO HEARD A LOUD BANG. STOP IN GAS STATION LOOKED AROUND TRAILER AND SEEN THE SIDE DOOR AND FRAME WAS COCKED . THE TOP HAD 1/4 " GAP AND THE BOTTOM HAD 1" GAP. OPENED THE DOOR AND LOOKED AROUND AND FOUND THE FLOOR NEXT TO THE DOOR SEPARATED FROM THE WALLS. IT IS LESS THEN 1 MONTH OLD. THE TRAILER WAS PURCHASED ON 4/ 7/2018. THIS COMPANY DIAMOND CARGO TRAILERS NEED TO BE SHUT DOWN THEY BUILD UNSAFE TRAILERS. THEY ARE NOT DOING ANYTHING TO FIX IT. PLEASE LOOK IN TO THIS IT IS EXTREMELY IMPORTANT. THANK YOU
Additional Notes:
STOPPED AT A LIGHT WENT TO GO HEARD A LOUD BANG. STOP IN GAS STATION LOOKED AROUND TRAILER AND SEEN THE SIDE DOOR AND FRAME WAS COCKED . THE TOP HAD 1/4 " GAP AND THE BOTTOM HAD 1" GAP. OPENED THE DOOR AND LOOKED AROUND AND FOUND THE FLOOR NEXT TO THE DOOR SEPARATED FROM THE WALLS. IT IS LESS THEN 1 MONTH OLD. THE TRAILER WAS PURCHASED ON 4/ 7/2018. THIS COMPANY DIAMOND CARGO TRAILERS NEED TO BE SHUT DOWN THEY BUILD UNSAFE TRAILERS. THEY ARE NOT DOING ANYTHING TO FIX IT. PLEASE LOOK IN TO THIS IT IS EXTREMELY IMPORTANT. THANK YOU
Mfg Campaign: 11096426
Recall Date: May 16, 2018
Diamond Cargo
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STOPPED AT A LIGHT WENT TO GO HEARD A LOUD BANG. STOP IN GAS STATION LOOKED AROUND TRAILER AND SEEN THE SIDE DOOR AND FRAME WAS COCKED . THE TOP HAD 1/4 " GAP AND THE BOTTOM HAD 1" GAP. OPENED THE DOOR AND LOOKED AROUND AND FOUND THE FLOOR NEXT TO THE DOOR SEPARATED FROM THE WALLS. IT IS LESS THEN 1 MONTH OLD. THE TRAILER WAS PURCHASED ON 4/ 7/2018. THIS COMPANY DIAMOND CARGO TRAILERS NEED TO BE SHUT DOWN THEY BUILD UNSAFE TRAILERS. THEY ARE NOT DOING ANYTHING TO FIX IT. PLEASE LOOK IN TO THIS IT IS EXTREMELY IMPORTANT. THANK YOU
Corrective Action:
STOPPED AT A LIGHT WENT TO GO HEARD A LOUD BANG. STOP IN GAS STATION LOOKED AROUND TRAILER AND SEEN THE SIDE DOOR AND FRAME WAS COCKED . THE TOP HAD 1/4 " GAP AND THE BOTTOM HAD 1" GAP. OPENED THE DOOR AND LOOKED AROUND AND FOUND THE FLOOR NEXT TO THE DOOR SEPARATED FROM THE WALLS. IT IS LESS THEN 1 MONTH OLD. THE TRAILER WAS PURCHASED ON 4/ 7/2018. THIS COMPANY DIAMOND CARGO TRAILERS NEED TO BE SHUT DOWN THEY BUILD UNSAFE TRAILERS. THEY ARE NOT DOING ANYTHING TO FIX IT. PLEASE LOOK IN TO THIS IT IS EXTREMELY IMPORTANT. THANK YOU
Additional Notes:
STOPPED AT A LIGHT WENT TO GO HEARD A LOUD BANG. STOP IN GAS STATION LOOKED AROUND TRAILER AND SEEN THE SIDE DOOR AND FRAME WAS COCKED . THE TOP HAD 1/4 " GAP AND THE BOTTOM HAD 1" GAP. OPENED THE DOOR AND LOOKED AROUND AND FOUND THE FLOOR NEXT TO THE DOOR SEPARATED FROM THE WALLS. IT IS LESS THEN 1 MONTH OLD. THE TRAILER WAS PURCHASED ON 4/ 7/2018. THIS COMPANY DIAMOND CARGO TRAILERS NEED TO BE SHUT DOWN THEY BUILD UNSAFE TRAILERS. THEY ARE NOT DOING ANYTHING TO FIX IT. PLEASE LOOK IN TO THIS IT IS EXTREMELY IMPORTANT. THANK YOU
Mfg Campaign: 11096426
Recall Date: May 16, 2018
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