Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: A8B
Recall Date: Oct 24, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, andRam Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 66B, 79B
Recall Date: Jun 13, 2024
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Z22
Recall Date: Mar 24, 2022
Consumer Complaints
583 ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle suddenly looses all power and a message pops up on the dash to pull over. This happens intermittently and is terrifying when you are on the road and suddenly only have brakes and steering. Chrysler knows of the issue but doesn't have a fix for it. Someone is going to end up getting killed and they should be forced to stop selling all pacifica hybrid's (new and used) until there is a real solution for this problem.
Corrective Action:
Vehicle suddenly looses all power and a message pops up on the dash to pull over. This happens intermittently and is terrifying when you are on the road and suddenly only have brakes and steering. Chrysler knows of the issue but doesn't have a fix for it. Someone is going to end up getting killed and they should be forced to stop selling all pacifica hybrid's (new and used) until there is a real solution for this problem.
Additional Notes:
Vehicle suddenly looses all power and a message pops up on the dash to pull over. This happens intermittently and is terrifying when you are on the road and suddenly only have brakes and steering. Chrysler knows of the issue but doesn't have a fix for it. Someone is going to end up getting killed and they should be forced to stop selling all pacifica hybrid's (new and used) until there is a real solution for this problem.
Mfg Campaign: 11513287
Recall Date: Mar 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway ~57mph and the dash flashed warnings "Service Charging Station", and then I lost control of the accelerator pedal. It seems like the engine stalled, and I could no longer use the gas pedal. I coasted off the highway, then restarted the engine by turning it off/on. Once it was back on, I continued to drive, and I experienced the same exact thing. This is the 3rd time I've had an issue with the dash warning "Service Charging Station". This car has been in-and-out of service for ~2 months, since purchasing the new car around June 2021.
Corrective Action:
I was driving on the highway ~57mph and the dash flashed warnings "Service Charging Station", and then I lost control of the accelerator pedal. It seems like the engine stalled, and I could no longer use the gas pedal. I coasted off the highway, then restarted the engine by turning it off/on. Once it was back on, I continued to drive, and I experienced the same exact thing. This is the 3rd time I've had an issue with the dash warning "Service Charging Station". This car has been in-and-out of service for ~2 months, since purchasing the new car around June 2021.
Additional Notes:
I was driving on the highway ~57mph and the dash flashed warnings "Service Charging Station", and then I lost control of the accelerator pedal. It seems like the engine stalled, and I could no longer use the gas pedal. I coasted off the highway, then restarted the engine by turning it off/on. Once it was back on, I continued to drive, and I experienced the same exact thing. This is the 3rd time I've had an issue with the dash warning "Service Charging Station". This car has been in-and-out of service for ~2 months, since purchasing the new car around June 2021.
Mfg Campaign: 11512734
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was driving on the highway ~57mph and the dash flashed warnings "Service Charging Station", and then I lost control of the accelerator pedal. It seems like the engine stalled, and I could no longer use the gas pedal. I coasted off the highway, then restarted the engine by turning it off/on. Once it was back on, I continued to drive, and I experienced the same exact thing. This is the 3rd time I've had an issue with the dash warning "Service Charging Station". This car has been in-and-out of service for ~2 months, since purchasing the new car around June 2021.
Corrective Action:
I was driving on the highway ~57mph and the dash flashed warnings "Service Charging Station", and then I lost control of the accelerator pedal. It seems like the engine stalled, and I could no longer use the gas pedal. I coasted off the highway, then restarted the engine by turning it off/on. Once it was back on, I continued to drive, and I experienced the same exact thing. This is the 3rd time I've had an issue with the dash warning "Service Charging Station". This car has been in-and-out of service for ~2 months, since purchasing the new car around June 2021.
Additional Notes:
I was driving on the highway ~57mph and the dash flashed warnings "Service Charging Station", and then I lost control of the accelerator pedal. It seems like the engine stalled, and I could no longer use the gas pedal. I coasted off the highway, then restarted the engine by turning it off/on. Once it was back on, I continued to drive, and I experienced the same exact thing. This is the 3rd time I've had an issue with the dash warning "Service Charging Station". This car has been in-and-out of service for ~2 months, since purchasing the new car around June 2021.
Mfg Campaign: 11512734
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2021 Chrysler Pacifica. The contact stated while driving 65 MPH, the vehicle shifted into neutral unintendedly and lost motive power. Several unknown warning lights were illuminated. The contact was unable to shift into gear as the gear shifter had seized. The contact veered to the side of the road. The contact stated that the vehicle restarted and responded as needed after several attempts. The contact stated that the failure had been reoccurring while driving. The contact stated that the failure reoccurred while on vacation in Tennessee, and the vehicle was driven to the dealer. The vehicle was not diagnosed nor repaired. The vehicle remained in Tennessee while the contact returned to the residence driving a rental. The contact became aware that the vehicle was previously repurchased by the manufacturer due to the failure; however, the dealer sold him the vehicle as they believed they had fixed the issue. The manufacturer was notified of the failure through a survey. The failure mileage was approximately 8,500.
Corrective Action:
The contact owns a 2021 Chrysler Pacifica. The contact stated while driving 65 MPH, the vehicle shifted into neutral unintendedly and lost motive power. Several unknown warning lights were illuminated. The contact was unable to shift into gear as the gear shifter had seized. The contact veered to the side of the road. The contact stated that the vehicle restarted and responded as needed after several attempts. The contact stated that the failure had been reoccurring while driving. The contact stated that the failure reoccurred while on vacation in Tennessee, and the vehicle was driven to the dealer. The vehicle was not diagnosed nor repaired. The vehicle remained in Tennessee while the contact returned to the residence driving a rental. The contact became aware that the vehicle was previously repurchased by the manufacturer due to the failure; however, the dealer sold him the vehicle as they believed they had fixed the issue. The manufacturer was notified of the failure through a survey. The failure mileage was approximately 8,500.
Additional Notes:
The contact owns a 2021 Chrysler Pacifica. The contact stated while driving 65 MPH, the vehicle shifted into neutral unintendedly and lost motive power. Several unknown warning lights were illuminated. The contact was unable to shift into gear as the gear shifter had seized. The contact veered to the side of the road. The contact stated that the vehicle restarted and responded as needed after several attempts. The contact stated that the failure had been reoccurring while driving. The contact stated that the failure reoccurred while on vacation in Tennessee, and the vehicle was driven to the dealer. The vehicle was not diagnosed nor repaired. The vehicle remained in Tennessee while the contact returned to the residence driving a rental. The contact became aware that the vehicle was previously repurchased by the manufacturer due to the failure; however, the dealer sold him the vehicle as they believed they had fixed the issue. The manufacturer was notified of the failure through a survey. The failure mileage was approximately 8,500.
Mfg Campaign: 11512757
Recall Date: Mar 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle engine shut off on two occasions while my wife and kids were traveling on the freeway. Luckily no other drivers rear ended the vehicle and my wife was able to coast to a safe spot. I dropped the vehicle off at a reputable Chrysler dealer/service business right away. The vehicle was there almost two weeks and the problem with the vehicle is now worse. The vehicle shut off again three times in a span of 2 hours. I again was able to narrowly avoid a collision on the freeway and find a safe spot to stop. If there is no permanent remedy for this vehicle issue soon I plan on returning the vehicle to Chrysler immediately. This vehicle poses a life/safety hazard to me and my family.
Corrective Action:
The vehicle engine shut off on two occasions while my wife and kids were traveling on the freeway. Luckily no other drivers rear ended the vehicle and my wife was able to coast to a safe spot. I dropped the vehicle off at a reputable Chrysler dealer/service business right away. The vehicle was there almost two weeks and the problem with the vehicle is now worse. The vehicle shut off again three times in a span of 2 hours. I again was able to narrowly avoid a collision on the freeway and find a safe spot to stop. If there is no permanent remedy for this vehicle issue soon I plan on returning the vehicle to Chrysler immediately. This vehicle poses a life/safety hazard to me and my family.
Additional Notes:
The vehicle engine shut off on two occasions while my wife and kids were traveling on the freeway. Luckily no other drivers rear ended the vehicle and my wife was able to coast to a safe spot. I dropped the vehicle off at a reputable Chrysler dealer/service business right away. The vehicle was there almost two weeks and the problem with the vehicle is now worse. The vehicle shut off again three times in a span of 2 hours. I again was able to narrowly avoid a collision on the freeway and find a safe spot to stop. If there is no permanent remedy for this vehicle issue soon I plan on returning the vehicle to Chrysler immediately. This vehicle poses a life/safety hazard to me and my family.
Mfg Campaign: 11512235
Recall Date: Mar 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Chrysler issued a safety notice to me last week via mail, which informed me that my vehicle may stop at any time without warning. This is a serious safety and accessibility issue for me, as this is my family's sole vehicle. There is no ETA for when or if a repair will be available. I have ceased using the vehicle on any highway and keep speeds under 40 mph for safety reasons, but am incredibly scared to do so and have gotten no support from Chrysler. The dealership offered no assistance. The recall hotline informed me verbatim that "there is no plan nor expected plan to provide a loaner, rental, or other compensation to those affected by this recall" on a call on 3.10.23. Chrysler's corporate call center informed me of the same thing but informed me I could submit any costs for transportation or a rental vehicle and they would "consider" reimbursement. I am currently paying on a vehicle that is not safe to use. Chrysler is offering me no remedies at all.
Corrective Action:
Chrysler issued a safety notice to me last week via mail, which informed me that my vehicle may stop at any time without warning. This is a serious safety and accessibility issue for me, as this is my family's sole vehicle. There is no ETA for when or if a repair will be available. I have ceased using the vehicle on any highway and keep speeds under 40 mph for safety reasons, but am incredibly scared to do so and have gotten no support from Chrysler. The dealership offered no assistance. The recall hotline informed me verbatim that "there is no plan nor expected plan to provide a loaner, rental, or other compensation to those affected by this recall" on a call on 3.10.23. Chrysler's corporate call center informed me of the same thing but informed me I could submit any costs for transportation or a rental vehicle and they would "consider" reimbursement. I am currently paying on a vehicle that is not safe to use. Chrysler is offering me no remedies at all.
Additional Notes:
Chrysler issued a safety notice to me last week via mail, which informed me that my vehicle may stop at any time without warning. This is a serious safety and accessibility issue for me, as this is my family's sole vehicle. There is no ETA for when or if a repair will be available. I have ceased using the vehicle on any highway and keep speeds under 40 mph for safety reasons, but am incredibly scared to do so and have gotten no support from Chrysler. The dealership offered no assistance. The recall hotline informed me verbatim that "there is no plan nor expected plan to provide a loaner, rental, or other compensation to those affected by this recall" on a call on 3.10.23. Chrysler's corporate call center informed me of the same thing but informed me I could submit any costs for transportation or a rental vehicle and they would "consider" reimbursement. I am currently paying on a vehicle that is not safe to use. Chrysler is offering me no remedies at all.
Mfg Campaign: 11511662
Recall Date: Mar 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Chrysler issued a safety notice to me last week via mail, which informed me that my vehicle may stop at any time without warning. This is a serious safety and accessibility issue for me, as this is my family's sole vehicle. There is no ETA for when or if a repair will be available. I have ceased using the vehicle on any highway and keep speeds under 40 mph for safety reasons, but am incredibly scared to do so and have gotten no support from Chrysler. The dealership offered no assistance. The recall hotline informed me verbatim that "there is no plan nor expected plan to provide a loaner, rental, or other compensation to those affected by this recall" on a call on 3.10.23. Chrysler's corporate call center informed me of the same thing but informed me I could submit any costs for transportation or a rental vehicle and they would "consider" reimbursement. I am currently paying on a vehicle that is not safe to use. Chrysler is offering me no remedies at all.
Corrective Action:
Chrysler issued a safety notice to me last week via mail, which informed me that my vehicle may stop at any time without warning. This is a serious safety and accessibility issue for me, as this is my family's sole vehicle. There is no ETA for when or if a repair will be available. I have ceased using the vehicle on any highway and keep speeds under 40 mph for safety reasons, but am incredibly scared to do so and have gotten no support from Chrysler. The dealership offered no assistance. The recall hotline informed me verbatim that "there is no plan nor expected plan to provide a loaner, rental, or other compensation to those affected by this recall" on a call on 3.10.23. Chrysler's corporate call center informed me of the same thing but informed me I could submit any costs for transportation or a rental vehicle and they would "consider" reimbursement. I am currently paying on a vehicle that is not safe to use. Chrysler is offering me no remedies at all.
Additional Notes:
Chrysler issued a safety notice to me last week via mail, which informed me that my vehicle may stop at any time without warning. This is a serious safety and accessibility issue for me, as this is my family's sole vehicle. There is no ETA for when or if a repair will be available. I have ceased using the vehicle on any highway and keep speeds under 40 mph for safety reasons, but am incredibly scared to do so and have gotten no support from Chrysler. The dealership offered no assistance. The recall hotline informed me verbatim that "there is no plan nor expected plan to provide a loaner, rental, or other compensation to those affected by this recall" on a call on 3.10.23. Chrysler's corporate call center informed me of the same thing but informed me I could submit any costs for transportation or a rental vehicle and they would "consider" reimbursement. I am currently paying on a vehicle that is not safe to use. Chrysler is offering me no remedies at all.
Mfg Campaign: 11511662
Recall Date: Mar 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Nothing has happened to our car...yet. I've contacted Chrysler because my wife and I feel unsafe traveling at highway speeds in a car that, by their own admission, could simply stop functioning at any time and with no warning. This seems, you know, unsafe. Until this situation is resolved we will not travel on a highway which means we have essentially purchased a very expensive golf cart.
Corrective Action:
Nothing has happened to our car...yet. I've contacted Chrysler because my wife and I feel unsafe traveling at highway speeds in a car that, by their own admission, could simply stop functioning at any time and with no warning. This seems, you know, unsafe. Until this situation is resolved we will not travel on a highway which means we have essentially purchased a very expensive golf cart.
Additional Notes:
Nothing has happened to our car...yet. I've contacted Chrysler because my wife and I feel unsafe traveling at highway speeds in a car that, by their own admission, could simply stop functioning at any time and with no warning. This seems, you know, unsafe. Until this situation is resolved we will not travel on a highway which means we have essentially purchased a very expensive golf cart.
Mfg Campaign: 11511133
Recall Date: Mar 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I am concerned about the recall notice I have received. It states that "An unexpected engine shut down resulting in a loss of motive power can cause a vehicle crash without prior warning." I was told the fix will be a software update that provides 30-90 seconds to get off the road before the engine shuts down. I drive in remote parts of the mountains where the roads are twisty and narrow, it gets very dark and cold, and there is no cell service. A 30-90 second warning will not be enough to get off the road in some areas. I will not be easily visible to traffic coming around turns. And, I won't be able to call for help. I do not feel safe driving this car.
Corrective Action:
I am concerned about the recall notice I have received. It states that "An unexpected engine shut down resulting in a loss of motive power can cause a vehicle crash without prior warning." I was told the fix will be a software update that provides 30-90 seconds to get off the road before the engine shuts down. I drive in remote parts of the mountains where the roads are twisty and narrow, it gets very dark and cold, and there is no cell service. A 30-90 second warning will not be enough to get off the road in some areas. I will not be easily visible to traffic coming around turns. And, I won't be able to call for help. I do not feel safe driving this car.
Additional Notes:
I am concerned about the recall notice I have received. It states that "An unexpected engine shut down resulting in a loss of motive power can cause a vehicle crash without prior warning." I was told the fix will be a software update that provides 30-90 seconds to get off the road before the engine shuts down. I drive in remote parts of the mountains where the roads are twisty and narrow, it gets very dark and cold, and there is no cell service. A 30-90 second warning will not be enough to get off the road in some areas. I will not be easily visible to traffic coming around turns. And, I won't be able to call for help. I do not feel safe driving this car.
Mfg Campaign: 11510986
Recall Date: Mar 9, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Corrective Action:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Additional Notes:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Mfg Campaign: 11510539
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Corrective Action:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Additional Notes:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Mfg Campaign: 11510539
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Corrective Action:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Additional Notes:
when slowing to make a turn the vehicle turned off and engaged the parking brake on its own. I had to disengage the parking brake before starting the vehicle again. I did not have a problem after that but I worry about it happening again. There was no warning to indicate anything was wrong beforehand and no indication of an issue after restarting the car.
Mfg Campaign: 11510539
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Corrective Action:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Additional Notes:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Mfg Campaign: 11510700
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Corrective Action:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Additional Notes:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Mfg Campaign: 11510700
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Corrective Action:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Additional Notes:
I have tried to get a remedy for the major recall and Chrysler is being unresponsive. I can’t let my young family use the car until this is fixed and Chrysler won’t help so what do I do?
Mfg Campaign: 11510700
Recall Date: Mar 7, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Corrective Action:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Additional Notes:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Mfg Campaign: 11508241
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Corrective Action:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Additional Notes:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Mfg Campaign: 11508241
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Corrective Action:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Additional Notes:
Traveling at 60mph up a large hill/mtn in passing lane and car went into limp mode or lost power from engine. Was unable to push gas for power and had to maneuver through 60mph traffic to shoulder by the time I was able to make it to the shoulder I was not able to get all the way off of road because of no more momentum. I was unable to turn off vehicle for quite some time until I used key fob and remote state option on key fob which then allowed me to turn off vehicle. Losing all power at 60 mph while passing was terrifying and could have caused serious bodily harm.
Mfg Campaign: 11508241
Recall Date: Feb 20, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the vehicle in traffic, it shuddered and turned off without warning. After several attempts to restart it, I had it towed to the Chrysler dealership where we purchased it less than two years ago so it could be repaired. While waiting for the tow truck, I looked online and learned there had been a recall.
Corrective Action:
While driving the vehicle in traffic, it shuddered and turned off without warning. After several attempts to restart it, I had it towed to the Chrysler dealership where we purchased it less than two years ago so it could be repaired. While waiting for the tow truck, I looked online and learned there had been a recall.
Additional Notes:
While driving the vehicle in traffic, it shuddered and turned off without warning. After several attempts to restart it, I had it towed to the Chrysler dealership where we purchased it less than two years ago so it could be repaired. While waiting for the tow truck, I looked online and learned there had been a recall.
Mfg Campaign: 11508043
Recall Date: Feb 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle in traffic, it shuddered and turned off without warning. After several attempts to restart it, I had it towed to the Chrysler dealership where we purchased it less than two years ago so it could be repaired. While waiting for the tow truck, I looked online and learned there had been a recall.
Corrective Action:
While driving the vehicle in traffic, it shuddered and turned off without warning. After several attempts to restart it, I had it towed to the Chrysler dealership where we purchased it less than two years ago so it could be repaired. While waiting for the tow truck, I looked online and learned there had been a recall.
Additional Notes:
While driving the vehicle in traffic, it shuddered and turned off without warning. After several attempts to restart it, I had it towed to the Chrysler dealership where we purchased it less than two years ago so it could be repaired. While waiting for the tow truck, I looked online and learned there had been a recall.
Mfg Campaign: 11508043
Recall Date: Feb 19, 2023
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Valencia, CA • 36 yrs
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