Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE PURCHASED OUR 2018 CHRYSLER PACIFICA IN EARLY OCTOBER 2018 AND HAVE SINCE PUT LESS THAN 3,000 MILES ON THE ODOMETER. TODAY, WHILE DRIVING ON A LEVEL RURAL ROAD NEAR OUR HOME, A COUPLE OF WARNING LIGHTS STARTED FLASHING OUT OF NOWHERE: ONE INDICATING THAT BLIND-SPOT MONITORING WAS DISABLED, AND ANOTHER RE: ELECTRONIC STABILITY CONTROL. NOT LONG AFTER WE STARTED UP A HILL A HALF-MILE LATER, THE ACCELERATOR STOPPED RESPONDING. WE WERE SLOWING DOWN. THEN, THE CAR BASICALLY STALLED AND CAME TO A STOP. MORE WARNING LIGHTS AND SOUNDS CAME ON, INCLUDING A CHECK ENGINE LIGHT, AND ONE INDICATING THAT WE NEEDED TO SERVICE THE TRANSMISSION. THEN ON THE DISPLAY ABOVE THE WHEEL, A MESSAGE SAID THAT WE NEEDED TO TURN OFF THE ENGINE TO ENGAGE THE PARKING BRAKE. WE CALLED 911 IN HOPES OF HAVING AN OFFICER HELP DIRECT TRAFFIC WHILE WE WAITED FOR A TOW, AS WE WERE STOPPED AROUND A CURVE AND AT A HIGH RISK OF GETTING REAR-ENDED. THE CAR WASN'T RESPONDING WHEN I ATTEMPTED TO TURN THE ENGINE OFF. I WASN'T ABLE TO SHIFT THE CAR INTO PARK, EITHER (THE LIGHT ABOVE EACH GEAR FLASHED WHEN I TRIED TO SHIFT AWAY FROM DRIVE). ALSO, THE HAZARD LIGHTS WOULDN'T TURN ON, AND NOR WOULD THE PARKING BRAKE (I HAD TO KEEP MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM ROLLING BACKWARD DOWN THE HILL). AS WE WAITED FOR THE TOW TRUCK, THE LIGHTS ON THE DASH CONTINUED TO FLASH AND THE ALARMS CONTINUED ON. AT SOME POINT, I ONCE AGAIN TRIED TO TURN THE CAR OFF. IT WORKED. THEN, WHEN I TURNED THE CAR ON AGAIN, ONLY A CHECK ENGINE LIGHT CAME ON. THE TOW TRUCK DRIVER ALSO HAD NO ISSUE REVERSING THE VAN UP ONTO THE BED OF HIS TRUCK.
Corrective Action:
WE PURCHASED OUR 2018 CHRYSLER PACIFICA IN EARLY OCTOBER 2018 AND HAVE SINCE PUT LESS THAN 3,000 MILES ON THE ODOMETER. TODAY, WHILE DRIVING ON A LEVEL RURAL ROAD NEAR OUR HOME, A COUPLE OF WARNING LIGHTS STARTED FLASHING OUT OF NOWHERE: ONE INDICATING THAT BLIND-SPOT MONITORING WAS DISABLED, AND ANOTHER RE: ELECTRONIC STABILITY CONTROL. NOT LONG AFTER WE STARTED UP A HILL A HALF-MILE LATER, THE ACCELERATOR STOPPED RESPONDING. WE WERE SLOWING DOWN. THEN, THE CAR BASICALLY STALLED AND CAME TO A STOP. MORE WARNING LIGHTS AND SOUNDS CAME ON, INCLUDING A CHECK ENGINE LIGHT, AND ONE INDICATING THAT WE NEEDED TO SERVICE THE TRANSMISSION. THEN ON THE DISPLAY ABOVE THE WHEEL, A MESSAGE SAID THAT WE NEEDED TO TURN OFF THE ENGINE TO ENGAGE THE PARKING BRAKE. WE CALLED 911 IN HOPES OF HAVING AN OFFICER HELP DIRECT TRAFFIC WHILE WE WAITED FOR A TOW, AS WE WERE STOPPED AROUND A CURVE AND AT A HIGH RISK OF GETTING REAR-ENDED. THE CAR WASN'T RESPONDING WHEN I ATTEMPTED TO TURN THE ENGINE OFF. I WASN'T ABLE TO SHIFT THE CAR INTO PARK, EITHER (THE LIGHT ABOVE EACH GEAR FLASHED WHEN I TRIED TO SHIFT AWAY FROM DRIVE). ALSO, THE HAZARD LIGHTS WOULDN'T TURN ON, AND NOR WOULD THE PARKING BRAKE (I HAD TO KEEP MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM ROLLING BACKWARD DOWN THE HILL). AS WE WAITED FOR THE TOW TRUCK, THE LIGHTS ON THE DASH CONTINUED TO FLASH AND THE ALARMS CONTINUED ON. AT SOME POINT, I ONCE AGAIN TRIED TO TURN THE CAR OFF. IT WORKED. THEN, WHEN I TURNED THE CAR ON AGAIN, ONLY A CHECK ENGINE LIGHT CAME ON. THE TOW TRUCK DRIVER ALSO HAD NO ISSUE REVERSING THE VAN UP ONTO THE BED OF HIS TRUCK.
Additional Notes:
WE PURCHASED OUR 2018 CHRYSLER PACIFICA IN EARLY OCTOBER 2018 AND HAVE SINCE PUT LESS THAN 3,000 MILES ON THE ODOMETER. TODAY, WHILE DRIVING ON A LEVEL RURAL ROAD NEAR OUR HOME, A COUPLE OF WARNING LIGHTS STARTED FLASHING OUT OF NOWHERE: ONE INDICATING THAT BLIND-SPOT MONITORING WAS DISABLED, AND ANOTHER RE: ELECTRONIC STABILITY CONTROL. NOT LONG AFTER WE STARTED UP A HILL A HALF-MILE LATER, THE ACCELERATOR STOPPED RESPONDING. WE WERE SLOWING DOWN. THEN, THE CAR BASICALLY STALLED AND CAME TO A STOP. MORE WARNING LIGHTS AND SOUNDS CAME ON, INCLUDING A CHECK ENGINE LIGHT, AND ONE INDICATING THAT WE NEEDED TO SERVICE THE TRANSMISSION. THEN ON THE DISPLAY ABOVE THE WHEEL, A MESSAGE SAID THAT WE NEEDED TO TURN OFF THE ENGINE TO ENGAGE THE PARKING BRAKE. WE CALLED 911 IN HOPES OF HAVING AN OFFICER HELP DIRECT TRAFFIC WHILE WE WAITED FOR A TOW, AS WE WERE STOPPED AROUND A CURVE AND AT A HIGH RISK OF GETTING REAR-ENDED. THE CAR WASN'T RESPONDING WHEN I ATTEMPTED TO TURN THE ENGINE OFF. I WASN'T ABLE TO SHIFT THE CAR INTO PARK, EITHER (THE LIGHT ABOVE EACH GEAR FLASHED WHEN I TRIED TO SHIFT AWAY FROM DRIVE). ALSO, THE HAZARD LIGHTS WOULDN'T TURN ON, AND NOR WOULD THE PARKING BRAKE (I HAD TO KEEP MY FOOT ON THE BRAKE TO PREVENT THE CAR FROM ROLLING BACKWARD DOWN THE HILL). AS WE WAITED FOR THE TOW TRUCK, THE LIGHTS ON THE DASH CONTINUED TO FLASH AND THE ALARMS CONTINUED ON. AT SOME POINT, I ONCE AGAIN TRIED TO TURN THE CAR OFF. IT WORKED. THEN, WHEN I TURNED THE CAR ON AGAIN, ONLY A CHECK ENGINE LIGHT CAME ON. THE TOW TRUCK DRIVER ALSO HAD NO ISSUE REVERSING THE VAN UP ONTO THE BED OF HIS TRUCK.
Mfg Campaign: 11164054
Recall Date: Dec 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Corrective Action:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Additional Notes:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Mfg Campaign: 11164055
Recall Date: Dec 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Corrective Action:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Additional Notes:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Mfg Campaign: 11164055
Recall Date: Dec 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Corrective Action:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Additional Notes:
WHEN COMPLETING A STOP AT TRAFFIC LIGHTS, THE VEHICLE START/STOP SYSTEM SHUTS OFF THE ENGINE AND WITHOUT WARNING IT HAS NOT RESTARTED AUTOMATICALLY LEAVING US EXPECTING TO TAKE OFF AND HAVING TO PUT THE VEHICLE BACK IN PARK WHILE IN TRAFFIC AND THEN RESTART THE ENGINE AND MOVE GEAR SELECTOR BACK TO THE DRIVE POSITION. I'VE NEARLY BEEN REAR-ENDED DUE TO THIS SEVERAL TIMES. I HAVE COUNTED 7 TIMES THIS MALFUNCTION HAS HAPPENED. WHEN CHECKING THE VEHICLE FOR ANY DTC'S THERE HAVE NEVER BEEN ANY.
Mfg Campaign: 11164055
Recall Date: Dec 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Mfg Campaign: 11163008
Recall Date: Dec 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Mfg Campaign: 11163008
Recall Date: Dec 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE'S HORN DID NOT WORK. AN INDEPENDENT MECHANIC STATED THAT THE HORN WAS BUILT WITHOUT A FUSE AND THAT ONE NEEDED TO BE INSTALLED. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DADELAND CHRYSLER DODGE (16501 S DIXIE HWY, MIAMI, FL 33157), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED AND ASSIGNED A TECHNICIAN. THE FAILURE WAS ESCALATED TO A HIGHER OFFICE OF THE DEALER. THE FAILURE MILEAGE WAS 18,600. ..*BF. *TR *DT 2ND INCIDENT: DEC. 11: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. CAR WAS TOWED TO DADELAND DODGE WHERE THE AUXILIARY BATTERY WAS REPLACED. 3RD INCIDENT: DEC.19: TOTAL ELECTRICAL FAILURE WHILE PARKED IN GARAGE AT HOME. VEHICLE WAS TOWED AGAIN TO DADELAND CHRYLER. AFTER MUCH RESEARCH THEY REPLACED THE BODY COLTROL MODULE. THE CAR WAS RETURNED TO ME ON JAN. 4, 2019 THE CAR SEEMS TO BE WORKING WELL NOW.*JB *DT
Mfg Campaign: 11163008
Recall Date: Dec 21, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.
Corrective Action:
AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.
Additional Notes:
AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.
Mfg Campaign: 11162867
Recall Date: Dec 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.
Corrective Action:
AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.
Additional Notes:
AT APPROXIMATELY 130 MILES, THE ELECTRONIC CONTROL MODULE FAILED RESULTING IN ERRATIC ACCELERATION AND LOSS OF VEHICLE CONTROL. THE ENGINE WOULD VIOLENTLY GO FROM 0 TO 2000 RPMS WHILE DRIVING.
Mfg Campaign: 11162867
Recall Date: Dec 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11162410
Recall Date: Dec 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.
Corrective Action:
TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.
Additional Notes:
TL* THE CONTACT LEASES A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHEN ATTEMPTING TO ACCELERATE FROM A STOP. THE CONTACT TOOK THE VEHICLE TO STERLING HEIGHTS DODGE CHRYSLER JEEP RAM (40111 VAN DYKE AVENUE, STERLING HEIGHTS, MI 48313, (586)-939-3900) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE AND FUEL PUMP RELAY FAILED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE DEALER REPLACED THE START AND STOP ENGINE BATTERY. THE FAILURE WAS NOT REMEDIED. THE DEALER ALSO TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 3,000.
Mfg Campaign: 11162410
Recall Date: Dec 19, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE ACCELERATED, THE CONTACT HEARD AN ABNORMAL NOISE AND A WARNING APPEARED, INDICATING TO PLACE THE VEHICLE IN PARK TO RESTART THE VEHICLE. THE VEHICLE LOST POWER WHEN THE FAILURE OCCURRED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO HANLEES CHRYSLER DODGE JEEP RAM (4318 CHILES RD, DAVIS, CA 95618, (530) 757-3770). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE ACCELERATED, THE CONTACT HEARD AN ABNORMAL NOISE AND A WARNING APPEARED, INDICATING TO PLACE THE VEHICLE IN PARK TO RESTART THE VEHICLE. THE VEHICLE LOST POWER WHEN THE FAILURE OCCURRED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO HANLEES CHRYSLER DODGE JEEP RAM (4318 CHILES RD, DAVIS, CA 95618, (530) 757-3770). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE VEHICLE ACCELERATED, THE CONTACT HEARD AN ABNORMAL NOISE AND A WARNING APPEARED, INDICATING TO PLACE THE VEHICLE IN PARK TO RESTART THE VEHICLE. THE VEHICLE LOST POWER WHEN THE FAILURE OCCURRED. THE VEHICLE WAS ABLE TO RESTART AND WAS TAKEN TO HANLEES CHRYSLER DODGE JEEP RAM (4318 CHILES RD, DAVIS, CA 95618, (530) 757-3770). THE DEALER TEST DROVE THE VEHICLE, BUT WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Mfg Campaign: 11160793
Recall Date: Dec 11, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE STOPPED AT A RED LIGHT, AND THE AUTO SHUT OFF FEATURE SHUT THE CAR OFF, THE VEHICLE WOULD NOT START UP AGAIN. THIS CAUSED THE CAR TO BE STALLED OUT IN MIDDLE OF THE ROAD ON A CITY STREET. ONLY A FEW MINUTES LATER DID THE CAR START UP AGAIN.
Corrective Action:
WHILE STOPPED AT A RED LIGHT, AND THE AUTO SHUT OFF FEATURE SHUT THE CAR OFF, THE VEHICLE WOULD NOT START UP AGAIN. THIS CAUSED THE CAR TO BE STALLED OUT IN MIDDLE OF THE ROAD ON A CITY STREET. ONLY A FEW MINUTES LATER DID THE CAR START UP AGAIN.
Additional Notes:
WHILE STOPPED AT A RED LIGHT, AND THE AUTO SHUT OFF FEATURE SHUT THE CAR OFF, THE VEHICLE WOULD NOT START UP AGAIN. THIS CAUSED THE CAR TO BE STALLED OUT IN MIDDLE OF THE ROAD ON A CITY STREET. ONLY A FEW MINUTES LATER DID THE CAR START UP AGAIN.
Mfg Campaign: 11157076
Recall Date: Dec 8, 2018
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTROL IN REVERSE. THE ENGINE STARTED AND I QUICKLY PUT THE CAR IN REVERSE. IMMEDIATELY THE ENGINE RPM JUMPED UP, THE VEHICLE STARTED ROARING BACKWARDS. THE REVERSE MOMENTUM THRU ME FORWARD (I STILL HAD THE SEAT BELT ON). IT ALSO THRU ME AGAINST THE BRAKE AND THE ACCELERATOR. THE PACIFICA ROARED BACK OFF MY DRIVEWAY INTO OUR CUL DE SAC, ROTATED 90 DEGREES AND LANDED NEXT TO MY NEIGHBORS STONE FLOWER BED. THE ENGINE THEN DIED. THE 'AUTO STOP' FEATURE WAS OPERATIONAL. VERY FORTUNATELY, THERE WERE NO CARS OR PEOPLE IN THE DRIVE SO NO ONE WAS HURT. HAD THEY BEEN IT WOULD HAVE BEEN DISASTROUS. IT WAS DELIVERED TO THE BODY SHOP . THE TOTAL DAMAGES WERE $4,500 AND TOOK THREE WEEKS IN THE REPAIR SHOP.. AFTER RETURN I NOTICED THE PACIFICA STILL RESPONDED WITH SUDDEN ACCELERATION AND JERKY SHIFTING, MAKING DRIVING AN EXTREMELY NERVOUS VENTURE. AN INTERNET SEARCH REVEALED OTHER SIMILAR EVENTS IN THE PACIFICA. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTROL IN REVERSE. THE ENGINE STARTED AND I QUICKLY PUT THE CAR IN REVERSE. IMMEDIATELY THE ENGINE RPM JUMPED UP, THE VEHICLE STARTED ROARING BACKWARDS. THE REVERSE MOMENTUM THRU ME FORWARD (I STILL HAD THE SEAT BELT ON). IT ALSO THRU ME AGAINST THE BRAKE AND THE ACCELERATOR. THE PACIFICA ROARED BACK OFF MY DRIVEWAY INTO OUR CUL DE SAC, ROTATED 90 DEGREES AND LANDED NEXT TO MY NEIGHBORS STONE FLOWER BED. THE ENGINE THEN DIED. THE 'AUTO STOP' FEATURE WAS OPERATIONAL. VERY FORTUNATELY, THERE WERE NO CARS OR PEOPLE IN THE DRIVE SO NO ONE WAS HURT. HAD THEY BEEN IT WOULD HAVE BEEN DISASTROUS. IT WAS DELIVERED TO THE BODY SHOP . THE TOTAL DAMAGES WERE $4,500 AND TOOK THREE WEEKS IN THE REPAIR SHOP.. AFTER RETURN I NOTICED THE PACIFICA STILL RESPONDED WITH SUDDEN ACCELERATION AND JERKY SHIFTING, MAKING DRIVING AN EXTREMELY NERVOUS VENTURE. AN INTERNET SEARCH REVEALED OTHER SIMILAR EVENTS IN THE PACIFICA. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
NOTES OF 2018 CHRYSLER PACIFICA : ON OCTOBER 24, I PURCHASED A 2018 PACIFICA LIMITED WITH 22,000 MILES. DROVE IT HOME .AND TURNED INTO MY DRIVEWAY JUST BEFORE MY GARAGE. MY WIFE (WHO WAS STILL IN THE VAN) SAID I WAS TOO FAR OVER AND SUGGESTED I BACK UP AND LINE UP BETTER. I RESTARTED THE ENGINE AND PUT THE ROTATOR CONTROL IN REVERSE. THE ENGINE STARTED AND I QUICKLY PUT THE CAR IN REVERSE. IMMEDIATELY THE ENGINE RPM JUMPED UP, THE VEHICLE STARTED ROARING BACKWARDS. THE REVERSE MOMENTUM THRU ME FORWARD (I STILL HAD THE SEAT BELT ON). IT ALSO THRU ME AGAINST THE BRAKE AND THE ACCELERATOR. THE PACIFICA ROARED BACK OFF MY DRIVEWAY INTO OUR CUL DE SAC, ROTATED 90 DEGREES AND LANDED NEXT TO MY NEIGHBORS STONE FLOWER BED. THE ENGINE THEN DIED. THE 'AUTO STOP' FEATURE WAS OPERATIONAL. VERY FORTUNATELY, THERE WERE NO CARS OR PEOPLE IN THE DRIVE SO NO ONE WAS HURT. HAD THEY BEEN IT WOULD HAVE BEEN DISASTROUS. IT WAS DELIVERED TO THE BODY SHOP . THE TOTAL DAMAGES WERE $4,500 AND TOOK THREE WEEKS IN THE REPAIR SHOP.. AFTER RETURN I NOTICED THE PACIFICA STILL RESPONDED WITH SUDDEN ACCELERATION AND JERKY SHIFTING, MAKING DRIVING AN EXTREMELY NERVOUS VENTURE. AN INTERNET SEARCH REVEALED OTHER SIMILAR EVENTS IN THE PACIFICA. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11155178
Recall Date: Nov 30, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS TRAVELING ON I-95 NORTH BOUND IN SOUTH CAROLINA AT 75 MPH IN THE FAR LEFT LANE. I WENT TO SHIFT BACK TO THE CENTER LANE WHEN THE POWER STEERING COMPLETELY FAILED AND SENT US ACROSS 3 LANES OF TRAFFIC. WE ALMOST SIDESWIPED A SEMI-TRUCK. I WAS ABLE TO BREAK ENOUGH TO END UP BEHIND THAT TRUCK IN THE FAR RIGHT LANE AND REGAIN CONTROL OF THE VEHICLE. THE RED STEERING WHEEL LIGHT WAS ILLUMINATED ON THE DASH BOARD WITH A MESSAGE POWER STEERING FAILURE SERVICE REQUIRED. I WAS ABLE TO MAKE IT TO THE NEXT OFF RAMP AND ONCE ABOUT HALF WAY UP THE RAMP THE POWER STEERING STARTED WORKING AGAIN. SEVERAL HOURS LATER THE POWER STEERING WENT OUT AGAIN THIS TIME I WAS GOING STRAIGHT AT 65 MPH IN NORTH CAROLINA. IT REMAINED OUT FOR A FEW MINUTES AND THEN STARTED WORKING AGAIN. IT DID THIS 4 MORE TIME ON OUR TRIP FROM FLORIDA TO MARYLAND. ON ONE OCCASION WE WERE IN TRAFFIC IN VIRGINIA AT 5 MPH AND IT WENT OUT FOR ABOUT 10 MINUTES BEFORE WORKING AGAIN.
Corrective Action:
I WAS TRAVELING ON I-95 NORTH BOUND IN SOUTH CAROLINA AT 75 MPH IN THE FAR LEFT LANE. I WENT TO SHIFT BACK TO THE CENTER LANE WHEN THE POWER STEERING COMPLETELY FAILED AND SENT US ACROSS 3 LANES OF TRAFFIC. WE ALMOST SIDESWIPED A SEMI-TRUCK. I WAS ABLE TO BREAK ENOUGH TO END UP BEHIND THAT TRUCK IN THE FAR RIGHT LANE AND REGAIN CONTROL OF THE VEHICLE. THE RED STEERING WHEEL LIGHT WAS ILLUMINATED ON THE DASH BOARD WITH A MESSAGE POWER STEERING FAILURE SERVICE REQUIRED. I WAS ABLE TO MAKE IT TO THE NEXT OFF RAMP AND ONCE ABOUT HALF WAY UP THE RAMP THE POWER STEERING STARTED WORKING AGAIN. SEVERAL HOURS LATER THE POWER STEERING WENT OUT AGAIN THIS TIME I WAS GOING STRAIGHT AT 65 MPH IN NORTH CAROLINA. IT REMAINED OUT FOR A FEW MINUTES AND THEN STARTED WORKING AGAIN. IT DID THIS 4 MORE TIME ON OUR TRIP FROM FLORIDA TO MARYLAND. ON ONE OCCASION WE WERE IN TRAFFIC IN VIRGINIA AT 5 MPH AND IT WENT OUT FOR ABOUT 10 MINUTES BEFORE WORKING AGAIN.
Additional Notes:
I WAS TRAVELING ON I-95 NORTH BOUND IN SOUTH CAROLINA AT 75 MPH IN THE FAR LEFT LANE. I WENT TO SHIFT BACK TO THE CENTER LANE WHEN THE POWER STEERING COMPLETELY FAILED AND SENT US ACROSS 3 LANES OF TRAFFIC. WE ALMOST SIDESWIPED A SEMI-TRUCK. I WAS ABLE TO BREAK ENOUGH TO END UP BEHIND THAT TRUCK IN THE FAR RIGHT LANE AND REGAIN CONTROL OF THE VEHICLE. THE RED STEERING WHEEL LIGHT WAS ILLUMINATED ON THE DASH BOARD WITH A MESSAGE POWER STEERING FAILURE SERVICE REQUIRED. I WAS ABLE TO MAKE IT TO THE NEXT OFF RAMP AND ONCE ABOUT HALF WAY UP THE RAMP THE POWER STEERING STARTED WORKING AGAIN. SEVERAL HOURS LATER THE POWER STEERING WENT OUT AGAIN THIS TIME I WAS GOING STRAIGHT AT 65 MPH IN NORTH CAROLINA. IT REMAINED OUT FOR A FEW MINUTES AND THEN STARTED WORKING AGAIN. IT DID THIS 4 MORE TIME ON OUR TRIP FROM FLORIDA TO MARYLAND. ON ONE OCCASION WE WERE IN TRAFFIC IN VIRGINIA AT 5 MPH AND IT WENT OUT FOR ABOUT 10 MINUTES BEFORE WORKING AGAIN.
Mfg Campaign: 11154424
Recall Date: Nov 28, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY AT APPROX. 30 MPH AND MY DASH STARTED TO BEEP STATING THAT I HAD NO POWER STEERING AND I WAS UNABLE TO TURN MY STEERING WHEEL. I BROUGHT THE CAR BACK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS ALL COMPUTERIZED AND THAT IT SHOULD NOT HAPPEN AGAIN. AFTER I LEFT THE DEALER AND DROVE DOWN THE HIGHWAY AGAIN MY VEHICLE CONTINUED TO LOOSE POWER STEERING BUT ONLY AFTER THE VEHICLE WOULD ACCELERATE. WHEN I WOULD COME TO A STOP THE COMPUTER MESSAGE WOULD GO AWAY AND THEY VEHICLE WAS ABLE TO BE TURNED AND DRIVEN AS NORMAL.
Corrective Action:
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY AT APPROX. 30 MPH AND MY DASH STARTED TO BEEP STATING THAT I HAD NO POWER STEERING AND I WAS UNABLE TO TURN MY STEERING WHEEL. I BROUGHT THE CAR BACK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS ALL COMPUTERIZED AND THAT IT SHOULD NOT HAPPEN AGAIN. AFTER I LEFT THE DEALER AND DROVE DOWN THE HIGHWAY AGAIN MY VEHICLE CONTINUED TO LOOSE POWER STEERING BUT ONLY AFTER THE VEHICLE WOULD ACCELERATE. WHEN I WOULD COME TO A STOP THE COMPUTER MESSAGE WOULD GO AWAY AND THEY VEHICLE WAS ABLE TO BE TURNED AND DRIVEN AS NORMAL.
Additional Notes:
I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY AT APPROX. 30 MPH AND MY DASH STARTED TO BEEP STATING THAT I HAD NO POWER STEERING AND I WAS UNABLE TO TURN MY STEERING WHEEL. I BROUGHT THE CAR BACK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS ALL COMPUTERIZED AND THAT IT SHOULD NOT HAPPEN AGAIN. AFTER I LEFT THE DEALER AND DROVE DOWN THE HIGHWAY AGAIN MY VEHICLE CONTINUED TO LOOSE POWER STEERING BUT ONLY AFTER THE VEHICLE WOULD ACCELERATE. WHEN I WOULD COME TO A STOP THE COMPUTER MESSAGE WOULD GO AWAY AND THEY VEHICLE WAS ABLE TO BE TURNED AND DRIVEN AS NORMAL.
Mfg Campaign: 11153496
Recall Date: Nov 24, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 431-3000) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED FOR WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 431-3000) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED FOR WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOB BAKER CHRYSLER JEEP DODGE RAM (5555 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 431-3000) FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED FOR WEEKS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.
Mfg Campaign: 11152837
Recall Date: Nov 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11152892
Recall Date: Nov 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. WHEN THE CONTACT PULLED INTO A PARKING SPACE, THE BRAKES DID NOT STOP THE VEHICLE AND THE GEAR DID NOT SHIFT INTO PARK. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THE CONTACT HAD TO PUMP THE BRAKE PEDAL A COUPLE OF TIMES UNTIL THE VEHICLE STOPPED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND DRIVEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY (734-421-5700, LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER SUGGESTED THAT THE CONTACT MIGHT HAVE DEPRESSED THE ACCELERATOR PEDAL INSTEAD OF THE BRAKE PEDAL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Mfg Campaign: 11152892
Recall Date: Nov 20, 2018
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
AT ABOUT 12900 MILES, THE CAR SUDDENLY HAD PROBLEMS FOR ABOUT 15 MINUTES AFTER STARTING WITH MAINTAINING POWER STEERING. A LIGHT ON THE DASHBOARD WOULD BE LIT AND SAY THAT THE POWER STEERING IS UNAVAILABLE AND NEEDED TO BE SERVICED AND IT WOULD BE OUT. THEN IF WOULD COME ON AFTER A WHILE AND THEN MIGHT GO OUT AGAIN FOR A TIME. I WOULD BE STARTING THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT AND I WOULD DRIVE IT, EVEN WHEN IT WAS OUT BECAUSE I HAD TO GO TO WORK.
Corrective Action:
AT ABOUT 12900 MILES, THE CAR SUDDENLY HAD PROBLEMS FOR ABOUT 15 MINUTES AFTER STARTING WITH MAINTAINING POWER STEERING. A LIGHT ON THE DASHBOARD WOULD BE LIT AND SAY THAT THE POWER STEERING IS UNAVAILABLE AND NEEDED TO BE SERVICED AND IT WOULD BE OUT. THEN IF WOULD COME ON AFTER A WHILE AND THEN MIGHT GO OUT AGAIN FOR A TIME. I WOULD BE STARTING THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT AND I WOULD DRIVE IT, EVEN WHEN IT WAS OUT BECAUSE I HAD TO GO TO WORK.
Additional Notes:
AT ABOUT 12900 MILES, THE CAR SUDDENLY HAD PROBLEMS FOR ABOUT 15 MINUTES AFTER STARTING WITH MAINTAINING POWER STEERING. A LIGHT ON THE DASHBOARD WOULD BE LIT AND SAY THAT THE POWER STEERING IS UNAVAILABLE AND NEEDED TO BE SERVICED AND IT WOULD BE OUT. THEN IF WOULD COME ON AFTER A WHILE AND THEN MIGHT GO OUT AGAIN FOR A TIME. I WOULD BE STARTING THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT AND I WOULD DRIVE IT, EVEN WHEN IT WAS OUT BECAUSE I HAD TO GO TO WORK.
Mfg Campaign: 11152172
Recall Date: Nov 17, 2018
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