Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T03
Recall Date: Feb 14, 2017
Consumer Complaints
98 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Corrective Action:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Additional Notes:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Mfg Campaign: 11456507
Recall Date: Mar 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Corrective Action:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Additional Notes:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Mfg Campaign: 11456507
Recall Date: Mar 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Corrective Action:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Additional Notes:
THE RADIO THAT CONTROLS THE AIR AND HEAT CALLS FOR HELP 911 AND BACKS UP CAMERAL NAVIGATOR TO PLACE GO IN AND OUT IT HAS A VERY BAD ELECTRICAL PROBLEM THAT SHUT THE CAR DOWN. IT ALSO CALLS 911 SERVER TIMES.
Mfg Campaign: 11456507
Recall Date: Mar 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle radio is delaminating. Screen continually beeps and changes temp, radio while driving. Creates a safety concern on the road.
Corrective Action:
Vehicle radio is delaminating. Screen continually beeps and changes temp, radio while driving. Creates a safety concern on the road.
Additional Notes:
Vehicle radio is delaminating. Screen continually beeps and changes temp, radio while driving. Creates a safety concern on the road.
Mfg Campaign: 11454782
Recall Date: Mar 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2017-19 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
Corrective Action:
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2017-19 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
Additional Notes:
The vehicle's LCD screen has become delaminated which causes the control of the radio, air conditioning, navigation, and other features controlled by the "radio" portion of the car to become dysfunctional. The car will randomly beep, change air temperatures, start navigation, cause the loss of hands-free communication. This is a safety hazard as it causes the driver to be distracted in order to attend to the incessant beeping and issues related to AC/heat, navigation or radio (volume, etc.). This appears from Chrysler Forums to be an issue among a large group of Chrysler 300 Year Model 2017-19 owners. I am encouraging them to file a concern with your group and to ask for a recall of the car for this reason.
Mfg Campaign: 11454467
Recall Date: Feb 28, 2022
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Potential Consequences:
The contact owns a 2017 Chrysler 300. The contact stated that while driving at an undisclosed speed, the display screen intermittently failed, which caused the navigation system to become inoperable. The display screen controls the navigation and HVAC system. The contact who is deaf and relied on the navigation system for commuting. The vehicle was taken to an independent mechanic and diagnosed that the display screen might fail due to the high temperatures in Florida. The display screen needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and the vehicle was out of warranty. The failure mileage was approximately 53,000.
Corrective Action:
The contact owns a 2017 Chrysler 300. The contact stated that while driving at an undisclosed speed, the display screen intermittently failed, which caused the navigation system to become inoperable. The display screen controls the navigation and HVAC system. The contact who is deaf and relied on the navigation system for commuting. The vehicle was taken to an independent mechanic and diagnosed that the display screen might fail due to the high temperatures in Florida. The display screen needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and the vehicle was out of warranty. The failure mileage was approximately 53,000.
Additional Notes:
The contact owns a 2017 Chrysler 300. The contact stated that while driving at an undisclosed speed, the display screen intermittently failed, which caused the navigation system to become inoperable. The display screen controls the navigation and HVAC system. The contact who is deaf and relied on the navigation system for commuting. The vehicle was taken to an independent mechanic and diagnosed that the display screen might fail due to the high temperatures in Florida. The display screen needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN and the vehicle was out of warranty. The failure mileage was approximately 53,000.
Mfg Campaign: 11443134
Recall Date: Dec 8, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The door panels of all the doors are falling apart, car is only 4 years old.
Corrective Action:
The door panels of all the doors are falling apart, car is only 4 years old.
Additional Notes:
The door panels of all the doors are falling apart, car is only 4 years old.
Mfg Campaign: 11434875
Recall Date: Sep 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Uconnect screen has delamination in it that is causing ghost punches on the touch screen. I have ad this screen replaced back in 2018 for the same issue and its now doing the same thing. It is very distracting when it starts to call people due to the ghost touches or its messing with the radio or general setting for the car.
Corrective Action:
The Uconnect screen has delamination in it that is causing ghost punches on the touch screen. I have ad this screen replaced back in 2018 for the same issue and its now doing the same thing. It is very distracting when it starts to call people due to the ghost touches or its messing with the radio or general setting for the car.
Additional Notes:
The Uconnect screen has delamination in it that is causing ghost punches on the touch screen. I have ad this screen replaced back in 2018 for the same issue and its now doing the same thing. It is very distracting when it starts to call people due to the ghost touches or its messing with the radio or general setting for the car.
Mfg Campaign: 11431312
Recall Date: Sep 1, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
radio freeze up and go black which stops me from using rear camera
Corrective Action:
radio freeze up and go black which stops me from using rear camera
Additional Notes:
radio freeze up and go black which stops me from using rear camera
Mfg Campaign: 11430958
Recall Date: Aug 29, 2021
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
My door panels on my 17 300 are warped and you have to slam the door to make sure they close and they pose a risk of the side airbags not to deploy and effect the flow of air from the heat and a/c
Corrective Action:
My door panels on my 17 300 are warped and you have to slam the door to make sure they close and they pose a risk of the side airbags not to deploy and effect the flow of air from the heat and a/c
Additional Notes:
My door panels on my 17 300 are warped and you have to slam the door to make sure they close and they pose a risk of the side airbags not to deploy and effect the flow of air from the heat and a/c
Mfg Campaign: 11425729
Recall Date: Jul 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Filling up the gas results in a strong odor of gas in the cabin and gas leaking out of the right rear wheel well. Also caused the engine to sputter and turn off. Found content in the https://www.300cforums.com/ forum that speaks of the issue.
Corrective Action:
Filling up the gas results in a strong odor of gas in the cabin and gas leaking out of the right rear wheel well. Also caused the engine to sputter and turn off. Found content in the https://www.300cforums.com/ forum that speaks of the issue.
Additional Notes:
Filling up the gas results in a strong odor of gas in the cabin and gas leaking out of the right rear wheel well. Also caused the engine to sputter and turn off. Found content in the https://www.300cforums.com/ forum that speaks of the issue.
Mfg Campaign: 11425187
Recall Date: Jul 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Corrective Action:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Additional Notes:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Mfg Campaign: 11423339
Recall Date: Jul 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Corrective Action:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Additional Notes:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Mfg Campaign: 11423339
Recall Date: Jul 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Corrective Action:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Additional Notes:
Every time I shift my shift knob from drive to reverse or vice versa. I hear a clunk in the transmission. Like as if my transmission is slipping.
Mfg Campaign: 11423339
Recall Date: Jul 3, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The center console control that has your heat ,radio ,seat heat control,car temperature control as well as phone and navigation system started acting nuts.Dash started running navigation system to random destinations with distance and time then it would switch to phone and start calling random phone numbers in my contact list.tried to call 911 and could not connect and told me to try calling from my cell phone.like another report i read about this separation of glass on this display may very well be the cause but don’t know for sure. This is the first time I had this problem and with today’s computers on these new cars I worry if it will start taking over control of car functions and drivability issues.I have been a mechanic for more than 40 years and never seen anything like this.Hope someone will look into this problem before someone gets hurt.
Corrective Action:
The center console control that has your heat ,radio ,seat heat control,car temperature control as well as phone and navigation system started acting nuts.Dash started running navigation system to random destinations with distance and time then it would switch to phone and start calling random phone numbers in my contact list.tried to call 911 and could not connect and told me to try calling from my cell phone.like another report i read about this separation of glass on this display may very well be the cause but don’t know for sure. This is the first time I had this problem and with today’s computers on these new cars I worry if it will start taking over control of car functions and drivability issues.I have been a mechanic for more than 40 years and never seen anything like this.Hope someone will look into this problem before someone gets hurt.
Additional Notes:
The center console control that has your heat ,radio ,seat heat control,car temperature control as well as phone and navigation system started acting nuts.Dash started running navigation system to random destinations with distance and time then it would switch to phone and start calling random phone numbers in my contact list.tried to call 911 and could not connect and told me to try calling from my cell phone.like another report i read about this separation of glass on this display may very well be the cause but don’t know for sure. This is the first time I had this problem and with today’s computers on these new cars I worry if it will start taking over control of car functions and drivability issues.I have been a mechanic for more than 40 years and never seen anything like this.Hope someone will look into this problem before someone gets hurt.
Mfg Campaign: 11417981
Recall Date: May 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE SCREEN ON THE VEHICLE IS SEPARATING FROM THE BACK SIDE OF THE SCREEN CREATING A STREAKING EFFECT THAT WILL AUTOMATICALLY PUSH BUTTONS WHILE DRIVING OR TURN THE RADIO ON AND OFF. THIS IS THE MAIN SYSTEM FOR THE CAR CONTROLS AND CAN CAUSE DRIVER SAFETY ISSUES.
Corrective Action:
THE SCREEN ON THE VEHICLE IS SEPARATING FROM THE BACK SIDE OF THE SCREEN CREATING A STREAKING EFFECT THAT WILL AUTOMATICALLY PUSH BUTTONS WHILE DRIVING OR TURN THE RADIO ON AND OFF. THIS IS THE MAIN SYSTEM FOR THE CAR CONTROLS AND CAN CAUSE DRIVER SAFETY ISSUES.
Additional Notes:
THE SCREEN ON THE VEHICLE IS SEPARATING FROM THE BACK SIDE OF THE SCREEN CREATING A STREAKING EFFECT THAT WILL AUTOMATICALLY PUSH BUTTONS WHILE DRIVING OR TURN THE RADIO ON AND OFF. THIS IS THE MAIN SYSTEM FOR THE CAR CONTROLS AND CAN CAUSE DRIVER SAFETY ISSUES.
Mfg Campaign: 11416451
Recall Date: May 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE FRONT DRIVER AND FRONT PASSENGER DOOR PANELS ARE PEELING UP AND CONTINUE TO DO SO WHICH WILL EVENTUALLY IMPEDE THE ABILITY FOR THE DOOR LOCKS TO ENGAGE OR DISENGAGE PROPERLY.
Corrective Action:
THE FRONT DRIVER AND FRONT PASSENGER DOOR PANELS ARE PEELING UP AND CONTINUE TO DO SO WHICH WILL EVENTUALLY IMPEDE THE ABILITY FOR THE DOOR LOCKS TO ENGAGE OR DISENGAGE PROPERLY.
Additional Notes:
THE FRONT DRIVER AND FRONT PASSENGER DOOR PANELS ARE PEELING UP AND CONTINUE TO DO SO WHICH WILL EVENTUALLY IMPEDE THE ABILITY FOR THE DOOR LOCKS TO ENGAGE OR DISENGAGE PROPERLY.
Mfg Campaign: 11416453
Recall Date: May 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE DOOR PANEL ON THE PASSENGER SIDE IS WARPING AND POPPING OUT AND COMING APART - THIS HAPPENED ABOUT A MONTH AGO
Corrective Action:
THE DOOR PANEL ON THE PASSENGER SIDE IS WARPING AND POPPING OUT AND COMING APART - THIS HAPPENED ABOUT A MONTH AGO
Additional Notes:
THE DOOR PANEL ON THE PASSENGER SIDE IS WARPING AND POPPING OUT AND COMING APART - THIS HAPPENED ABOUT A MONTH AGO
Mfg Campaign: 11406850
Recall Date: Apr 7, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
AFTER I FEEL THE VEHICLE UP WITHOUT TOPPING OFF THE VEHICLE STARTS RUNNING ROUGH AFTER ABOUT 10-15 MINUTES. THE CAR SHUTS OFF AND ERROR MESSAGE COMES UP TO PUT THE CAR IN PARK AND THEN SELECT DESIRED GEAR. THE ENTIRE TIME YOU CAN SMELL GAS BECAUSE THE CAR IS LEAKING FUEL FROM THE RIGHT REAR WHEELHOUSE AREA. THIS IS VERY UNSAFE. I WAS JUST DRIVING ON I95 AND THIS HAPPENED TO ME. THIS VEHICLE COULD HAVE CAUSED A PILE UP ON THE HIGHWAY. PEOPLE COULD HAVE DIED. RECALL
Corrective Action:
AFTER I FEEL THE VEHICLE UP WITHOUT TOPPING OFF THE VEHICLE STARTS RUNNING ROUGH AFTER ABOUT 10-15 MINUTES. THE CAR SHUTS OFF AND ERROR MESSAGE COMES UP TO PUT THE CAR IN PARK AND THEN SELECT DESIRED GEAR. THE ENTIRE TIME YOU CAN SMELL GAS BECAUSE THE CAR IS LEAKING FUEL FROM THE RIGHT REAR WHEELHOUSE AREA. THIS IS VERY UNSAFE. I WAS JUST DRIVING ON I95 AND THIS HAPPENED TO ME. THIS VEHICLE COULD HAVE CAUSED A PILE UP ON THE HIGHWAY. PEOPLE COULD HAVE DIED. RECALL
Additional Notes:
AFTER I FEEL THE VEHICLE UP WITHOUT TOPPING OFF THE VEHICLE STARTS RUNNING ROUGH AFTER ABOUT 10-15 MINUTES. THE CAR SHUTS OFF AND ERROR MESSAGE COMES UP TO PUT THE CAR IN PARK AND THEN SELECT DESIRED GEAR. THE ENTIRE TIME YOU CAN SMELL GAS BECAUSE THE CAR IS LEAKING FUEL FROM THE RIGHT REAR WHEELHOUSE AREA. THIS IS VERY UNSAFE. I WAS JUST DRIVING ON I95 AND THIS HAPPENED TO ME. THIS VEHICLE COULD HAVE CAUSED A PILE UP ON THE HIGHWAY. PEOPLE COULD HAVE DIED. RECALL
Mfg Campaign: 11403643
Recall Date: Mar 18, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IN JUST HAD TO SCHEDULE TO OAY 800 SOME FOR THIS PART BECAUSE ITS ON RECALL AND ONLY THE DEALERHIP THAT HAS IT IS NOT WILLING TO SELL PART UNLESS I GET SERVICED THE .ENGINE OIL FILTER HOUSING PART NUMBER 68310865 IS LEAKING AND PART IS ON BACK ORDER FROM CHRYSLER, THEY STATED IT IS COMMON PROBLEM. THIS SHOULD BE A RECALL.
Corrective Action:
IN JUST HAD TO SCHEDULE TO OAY 800 SOME FOR THIS PART BECAUSE ITS ON RECALL AND ONLY THE DEALERHIP THAT HAS IT IS NOT WILLING TO SELL PART UNLESS I GET SERVICED THE .ENGINE OIL FILTER HOUSING PART NUMBER 68310865 IS LEAKING AND PART IS ON BACK ORDER FROM CHRYSLER, THEY STATED IT IS COMMON PROBLEM. THIS SHOULD BE A RECALL.
Additional Notes:
IN JUST HAD TO SCHEDULE TO OAY 800 SOME FOR THIS PART BECAUSE ITS ON RECALL AND ONLY THE DEALERHIP THAT HAS IT IS NOT WILLING TO SELL PART UNLESS I GET SERVICED THE .ENGINE OIL FILTER HOUSING PART NUMBER 68310865 IS LEAKING AND PART IS ON BACK ORDER FROM CHRYSLER, THEY STATED IT IS COMMON PROBLEM. THIS SHOULD BE A RECALL.
Mfg Campaign: 11399589
Recall Date: Mar 7, 2021
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