Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Cadillac CT6, Escalade ESV, Chevrolet Suburban, Volt, and GMC Yukon XL vehicles. Certain second-row or third-row rear seatbelts retractor assemblies may not automatically lock when the seatbelt is fully pulled out of the retractor, possibly preventing a child seat from being properly secured. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18315
Recall Date: Sep 26, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
Consumer Complaints
309 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Corrective Action:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Additional Notes:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Mfg Campaign: 11438663
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Corrective Action:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Additional Notes:
When I stop and shift vehicle into park and try to turn off vehicle. The vehicle does not recognize the vehicle is in park and will stay running. This had happened numerous times and is ongoing. Have read there is even a class action suit because of this problem with numerous different gm vehicles. Why has a recall not been issued?
Mfg Campaign: 11438663
Recall Date: Oct 29, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park defect. When I try to turn my car off it won’t completely shut off, a notification on my dash says “Shift to park” but my gear shift is in park already. It takes 5-10 times of me cutting car off and on for it to finally completely shut off.
Corrective Action:
Shift to park defect. When I try to turn my car off it won’t completely shut off, a notification on my dash says “Shift to park” but my gear shift is in park already. It takes 5-10 times of me cutting car off and on for it to finally completely shut off.
Additional Notes:
Shift to park defect. When I try to turn my car off it won’t completely shut off, a notification on my dash says “Shift to park” but my gear shift is in park already. It takes 5-10 times of me cutting car off and on for it to finally completely shut off.
Mfg Campaign: 11433840
Recall Date: Sep 21, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Shift to park defect. When I try to turn my car off it won’t completely shut off, a notification on my dash says “Shift to park” but my gear shift is in park already. It takes 5-10 times of me cutting car off and on for it to finally completely shut off.
Corrective Action:
Shift to park defect. When I try to turn my car off it won’t completely shut off, a notification on my dash says “Shift to park” but my gear shift is in park already. It takes 5-10 times of me cutting car off and on for it to finally completely shut off.
Additional Notes:
Shift to park defect. When I try to turn my car off it won’t completely shut off, a notification on my dash says “Shift to park” but my gear shift is in park already. It takes 5-10 times of me cutting car off and on for it to finally completely shut off.
Mfg Campaign: 11433840
Recall Date: Sep 21, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
“Shift to park” message appears when car is in park making it impossible to turn vehicle off. This is a documented issue going back to 2016 across other Chevy vehicles
Corrective Action:
“Shift to park” message appears when car is in park making it impossible to turn vehicle off. This is a documented issue going back to 2016 across other Chevy vehicles
Additional Notes:
“Shift to park” message appears when car is in park making it impossible to turn vehicle off. This is a documented issue going back to 2016 across other Chevy vehicles
Mfg Campaign: 11433215
Recall Date: Sep 16, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car doesnt shift into parking and engine keeps running.
Corrective Action:
The car doesnt shift into parking and engine keeps running.
Additional Notes:
The car doesnt shift into parking and engine keeps running.
Mfg Campaign: 11432609
Recall Date: Sep 11, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When turning vehicle off, it will display a message "SHIFT TO PARK" even though shifter is in the park position, the vehicle will also remain on. Sometimes have to jiggle the gear shift or shift back into park a few times before the message goes away and am able to turn vehicle off. This is very dangerous as if it's left unnoticed in a garage the car can be left running potentially filling the house with fumes. Can also run out the battery and gas and leave you stranded if away from your home.
Corrective Action:
When turning vehicle off, it will display a message "SHIFT TO PARK" even though shifter is in the park position, the vehicle will also remain on. Sometimes have to jiggle the gear shift or shift back into park a few times before the message goes away and am able to turn vehicle off. This is very dangerous as if it's left unnoticed in a garage the car can be left running potentially filling the house with fumes. Can also run out the battery and gas and leave you stranded if away from your home.
Additional Notes:
When turning vehicle off, it will display a message "SHIFT TO PARK" even though shifter is in the park position, the vehicle will also remain on. Sometimes have to jiggle the gear shift or shift back into park a few times before the message goes away and am able to turn vehicle off. This is very dangerous as if it's left unnoticed in a garage the car can be left running potentially filling the house with fumes. Can also run out the battery and gas and leave you stranded if away from your home.
Mfg Campaign: 11431655
Recall Date: Sep 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When turning vehicle off, it will display a message "SHIFT TO PARK" even though shifter is in the park position, the vehicle will also remain on. Sometimes have to jiggle the gear shift or shift back into park a few times before the message goes away and am able to turn vehicle off. This is very dangerous as if it's left unnoticed in a garage the car can be left running potentially filling the house with fumes. Can also run out the battery and gas and leave you stranded if away from your home.
Corrective Action:
When turning vehicle off, it will display a message "SHIFT TO PARK" even though shifter is in the park position, the vehicle will also remain on. Sometimes have to jiggle the gear shift or shift back into park a few times before the message goes away and am able to turn vehicle off. This is very dangerous as if it's left unnoticed in a garage the car can be left running potentially filling the house with fumes. Can also run out the battery and gas and leave you stranded if away from your home.
Additional Notes:
When turning vehicle off, it will display a message "SHIFT TO PARK" even though shifter is in the park position, the vehicle will also remain on. Sometimes have to jiggle the gear shift or shift back into park a few times before the message goes away and am able to turn vehicle off. This is very dangerous as if it's left unnoticed in a garage the car can be left running potentially filling the house with fumes. Can also run out the battery and gas and leave you stranded if away from your home.
Mfg Campaign: 11431655
Recall Date: Sep 3, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park issue, not allowing car to shut off.
Corrective Action:
Shift to park issue, not allowing car to shut off.
Additional Notes:
Shift to park issue, not allowing car to shut off.
Mfg Campaign: 11431322
Recall Date: Sep 1, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to park issue, not allowing car to shut off.
Corrective Action:
Shift to park issue, not allowing car to shut off.
Additional Notes:
Shift to park issue, not allowing car to shut off.
Mfg Campaign: 11431322
Recall Date: Sep 1, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
After I put the car in park, the car dashboard doesnt reflect this change, essentially assumes the car is not in park and I am unable to lock the car and the lights will stay on for a while. After jiggling the shift handle just the right way I could get it to recognize the car was indeed in park.
Corrective Action:
After I put the car in park, the car dashboard doesnt reflect this change, essentially assumes the car is not in park and I am unable to lock the car and the lights will stay on for a while. After jiggling the shift handle just the right way I could get it to recognize the car was indeed in park.
Additional Notes:
After I put the car in park, the car dashboard doesnt reflect this change, essentially assumes the car is not in park and I am unable to lock the car and the lights will stay on for a while. After jiggling the shift handle just the right way I could get it to recognize the car was indeed in park.
Mfg Campaign: 11430574
Recall Date: Aug 26, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After I put the car in park, the car dashboard doesnt reflect this change, essentially assumes the car is not in park and I am unable to lock the car and the lights will stay on for a while. After jiggling the shift handle just the right way I could get it to recognize the car was indeed in park.
Corrective Action:
After I put the car in park, the car dashboard doesnt reflect this change, essentially assumes the car is not in park and I am unable to lock the car and the lights will stay on for a while. After jiggling the shift handle just the right way I could get it to recognize the car was indeed in park.
Additional Notes:
After I put the car in park, the car dashboard doesnt reflect this change, essentially assumes the car is not in park and I am unable to lock the car and the lights will stay on for a while. After jiggling the shift handle just the right way I could get it to recognize the car was indeed in park.
Mfg Campaign: 11430574
Recall Date: Aug 26, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Car will not shift to park. Will not allow the car to be turned off.
Corrective Action:
Car will not shift to park. Will not allow the car to be turned off.
Additional Notes:
Car will not shift to park. Will not allow the car to be turned off.
Mfg Campaign: 11430241
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Car will not shift to park. Will not allow the car to be turned off.
Corrective Action:
Car will not shift to park. Will not allow the car to be turned off.
Additional Notes:
Car will not shift to park. Will not allow the car to be turned off.
Mfg Campaign: 11430241
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I keep getting a shift to park message when I place the vehicle in park. I have to continuously take the vehicle out of park and put it back in a few times until it finally works otherwise I cannot turn off the vehicle. This is a huge issue that needs to be recalled immediately.
Corrective Action:
I keep getting a shift to park message when I place the vehicle in park. I have to continuously take the vehicle out of park and put it back in a few times until it finally works otherwise I cannot turn off the vehicle. This is a huge issue that needs to be recalled immediately.
Additional Notes:
I keep getting a shift to park message when I place the vehicle in park. I have to continuously take the vehicle out of park and put it back in a few times until it finally works otherwise I cannot turn off the vehicle. This is a huge issue that needs to be recalled immediately.
Mfg Campaign: 11428260
Recall Date: Aug 8, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When trying to turn car off, "shift to park" error message appears on console, but car is in park as observed by gear shift and console display. Order of events: car stopped in parking spot or garage; shifted to park; parking brake set; hit power button to shut down; "shift to park" error message appears; car will not shutdown. Need to hit power button again in order to shift out of park to any other position (N, R, D, etc.), then shift back to Park and hit power button again. Sometimes 1 try works, but often the error message will appear again and multiple power button - shift to gear - shift back to park and power button again - sequences must be tried in order to turn the car off. Please issue recall.
Corrective Action:
When trying to turn car off, "shift to park" error message appears on console, but car is in park as observed by gear shift and console display. Order of events: car stopped in parking spot or garage; shifted to park; parking brake set; hit power button to shut down; "shift to park" error message appears; car will not shutdown. Need to hit power button again in order to shift out of park to any other position (N, R, D, etc.), then shift back to Park and hit power button again. Sometimes 1 try works, but often the error message will appear again and multiple power button - shift to gear - shift back to park and power button again - sequences must be tried in order to turn the car off. Please issue recall.
Additional Notes:
When trying to turn car off, "shift to park" error message appears on console, but car is in park as observed by gear shift and console display. Order of events: car stopped in parking spot or garage; shifted to park; parking brake set; hit power button to shut down; "shift to park" error message appears; car will not shutdown. Need to hit power button again in order to shift out of park to any other position (N, R, D, etc.), then shift back to Park and hit power button again. Sometimes 1 try works, but often the error message will appear again and multiple power button - shift to gear - shift back to park and power button again - sequences must be tried in order to turn the car off. Please issue recall.
Mfg Campaign: 11427629
Recall Date: Aug 3, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When car is in park the vehicle sometimes does not recognize that and will not let you turn the car off. The display tells you that you need to shift to park but it is already in park. The problem is happening frequently now.
Corrective Action:
When car is in park the vehicle sometimes does not recognize that and will not let you turn the car off. The display tells you that you need to shift to park but it is already in park. The problem is happening frequently now.
Additional Notes:
When car is in park the vehicle sometimes does not recognize that and will not let you turn the car off. The display tells you that you need to shift to park but it is already in park. The problem is happening frequently now.
Mfg Campaign: 11427251
Recall Date: Jul 31, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
General: When I would shift to Park, the display would indicate I was in park, but the car would not turn off. I sometimes had to spend 10 minutes trying. The safety issue was if the car is left on it because the engine system would not recognize park, it could run from gas and create deadly fumes. 1. Shift stick and harness. I do not have the part. 2. Confirmed by dealer and part replaced. $491.33 3. Unsure if it was inspected. Google search has multiple listings for this issue 4. No warnings, no lamps prior to. Warning message when shifted to park and trying to turn off.
Corrective Action:
General: When I would shift to Park, the display would indicate I was in park, but the car would not turn off. I sometimes had to spend 10 minutes trying. The safety issue was if the car is left on it because the engine system would not recognize park, it could run from gas and create deadly fumes. 1. Shift stick and harness. I do not have the part. 2. Confirmed by dealer and part replaced. $491.33 3. Unsure if it was inspected. Google search has multiple listings for this issue 4. No warnings, no lamps prior to. Warning message when shifted to park and trying to turn off.
Additional Notes:
General: When I would shift to Park, the display would indicate I was in park, but the car would not turn off. I sometimes had to spend 10 minutes trying. The safety issue was if the car is left on it because the engine system would not recognize park, it could run from gas and create deadly fumes. 1. Shift stick and harness. I do not have the part. 2. Confirmed by dealer and part replaced. $491.33 3. Unsure if it was inspected. Google search has multiple listings for this issue 4. No warnings, no lamps prior to. Warning message when shifted to park and trying to turn off.
Mfg Campaign: 11426075
Recall Date: Jul 23, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When shutting down the Chevy Bolt EV, the car is shifted into park, and with foot on the brake, the power button is pushed to shut down the power...but wit some regularity the car won't shut down and gives a "Shift To Park" message, even though it is in park. This is a safety hazard, because at times the car simply can't be turned off, meaning the driver can't exit the car and leave it behind. The problem is intermittent. I've experienced it MANY times. The problem is also apparently common, as there are hundreds of complaints about this problem on the internet (Search VOLT Shift to Park). Please ask GM to fix this problem.
Corrective Action:
When shutting down the Chevy Bolt EV, the car is shifted into park, and with foot on the brake, the power button is pushed to shut down the power...but wit some regularity the car won't shut down and gives a "Shift To Park" message, even though it is in park. This is a safety hazard, because at times the car simply can't be turned off, meaning the driver can't exit the car and leave it behind. The problem is intermittent. I've experienced it MANY times. The problem is also apparently common, as there are hundreds of complaints about this problem on the internet (Search VOLT Shift to Park). Please ask GM to fix this problem.
Additional Notes:
When shutting down the Chevy Bolt EV, the car is shifted into park, and with foot on the brake, the power button is pushed to shut down the power...but wit some regularity the car won't shut down and gives a "Shift To Park" message, even though it is in park. This is a safety hazard, because at times the car simply can't be turned off, meaning the driver can't exit the car and leave it behind. The problem is intermittent. I've experienced it MANY times. The problem is also apparently common, as there are hundreds of complaints about this problem on the internet (Search VOLT Shift to Park). Please ask GM to fix this problem.
Mfg Campaign: 11425546
Recall Date: Jul 19, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When you put the car in Park, the engine would NOT shut off and the car kept sending a message that I needed to shift to park, but I already was in park. I shifted in and out of park to drive to reverse, but every time it went back to park it said I needed to shift to park. I was in my garage, could NOT leave the car running all night as the battery would be dead by morning, but couldn't shut it off either. I drove it immediately to the dealership and they reproduced and confirmed the problem, repaired it on Tuesday. Fortunately, I was at home, but had I been anywhere my safety and others could have been at risk, because I could have been in an unsafe place late at night, unable to shut my car off and/or get out of my own car. You are unable to put gas in a running vehicle, and I could have been stranded. My car is repaired but according to the internet there is a class action lawsuit over this very thing in Texas filed SEVERAL years ago. This same problem has happened to thousands of GM cars, and it is my understanding that second and third replacements of gear shifter are NOT covered by warranty and it is a $500 repair. Gear shifters have been in cars since they were first invented. This should be a recall and GM forced to create a new shifter and replace the old ones. This is NOT a new technology. There are 8,500,000 discussions and comments on the internet about this situation.
Corrective Action:
When you put the car in Park, the engine would NOT shut off and the car kept sending a message that I needed to shift to park, but I already was in park. I shifted in and out of park to drive to reverse, but every time it went back to park it said I needed to shift to park. I was in my garage, could NOT leave the car running all night as the battery would be dead by morning, but couldn't shut it off either. I drove it immediately to the dealership and they reproduced and confirmed the problem, repaired it on Tuesday. Fortunately, I was at home, but had I been anywhere my safety and others could have been at risk, because I could have been in an unsafe place late at night, unable to shut my car off and/or get out of my own car. You are unable to put gas in a running vehicle, and I could have been stranded. My car is repaired but according to the internet there is a class action lawsuit over this very thing in Texas filed SEVERAL years ago. This same problem has happened to thousands of GM cars, and it is my understanding that second and third replacements of gear shifter are NOT covered by warranty and it is a $500 repair. Gear shifters have been in cars since they were first invented. This should be a recall and GM forced to create a new shifter and replace the old ones. This is NOT a new technology. There are 8,500,000 discussions and comments on the internet about this situation.
Additional Notes:
When you put the car in Park, the engine would NOT shut off and the car kept sending a message that I needed to shift to park, but I already was in park. I shifted in and out of park to drive to reverse, but every time it went back to park it said I needed to shift to park. I was in my garage, could NOT leave the car running all night as the battery would be dead by morning, but couldn't shut it off either. I drove it immediately to the dealership and they reproduced and confirmed the problem, repaired it on Tuesday. Fortunately, I was at home, but had I been anywhere my safety and others could have been at risk, because I could have been in an unsafe place late at night, unable to shut my car off and/or get out of my own car. You are unable to put gas in a running vehicle, and I could have been stranded. My car is repaired but according to the internet there is a class action lawsuit over this very thing in Texas filed SEVERAL years ago. This same problem has happened to thousands of GM cars, and it is my understanding that second and third replacements of gear shifter are NOT covered by warranty and it is a $500 repair. Gear shifters have been in cars since they were first invented. This should be a recall and GM forced to create a new shifter and replace the old ones. This is NOT a new technology. There are 8,500,000 discussions and comments on the internet about this situation.
Mfg Campaign: 11425336
Recall Date: Jul 18, 2021
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