CHEVROLET TRAVERSE 2021

Complete listing of complaints and recalls for this vehicle

72
Complaints
3
Recalls

Complaints & Recalls

72 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 22V210000 SAFETY RECALL
89 Vehicles Affected
Recall Date: Mar 31, 2022
Safety Issue:

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.

Potential Risk:
Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
FREE Recall Solution:
Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212352140
Notice Date: Apr 29, 2022
Recall Date: Mar 31, 2022
Braun Corporation
NHTSA Campaign: 21V817000 SAFETY RECALL
639 Vehicles Affected
Recall Date: Oct 18, 2021
Safety Issue:

Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.

Potential Risk:
A transmission fluid leak can cause a loss of drive power, increasing the risk of a crash. In addition, a leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the screw and clip, and inspect for signs of contact with the transmission, free of charge. Owner notification letters were mailed November 29, 2021. Owners may contact Braun customer service at 1-800-488-0359.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Notice Date: Nov 29, 2021
Recall Date: Oct 18, 2021
General Motors, Llc
NHTSA Campaign: 21V472000 SAFETY RECALL
6 Vehicles Affected
Recall Date: Jun 24, 2021
Safety Issue:

General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.

Potential Risk:
Air bags that do not deploy as intended can increase the risk of injury.
FREE Recall Solution:
Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHEVROLET dealer to schedule your FREE recall repair.
Manufacturer: CHEVROLET
Mfg Campaign: N212340220
Notice Date: Jul 29, 2021
Recall Date: Jun 24, 2021

Consumer Complaints

72 Complaints
General Motors, Llc
Campaign: 11449517 Other
Jan 31, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Corrective Action:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Additional Notes:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Manufacturer: CHEVROLET
Mfg Campaign: 11449517
Notice Date: Jan 31, 2022
Recall Date: Jan 31, 2022
General Motors, Llc
Campaign: 11449517 Other
Jan 31, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Corrective Action:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Additional Notes:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Manufacturer: CHEVROLET
Mfg Campaign: 11449517
Notice Date: Jan 31, 2022
Recall Date: Jan 31, 2022
General Motors, Llc
Campaign: 11449517 Other
Jan 31, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Corrective Action:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Additional Notes:

I have a 2021 Chevy Traverse LT. The stereo touch screen keeps completely freezing. We've brought it to the dealer who told us it was working fine. Its frozen twice. Once we had to pull the fuse out to reset it for it to work. Vehicle has a rattle at startup and suspension squeaks. Captain seats almost seem loose, they rattle at times. The brakes are horrible, they squeak all the time. Pads are not worn, but it appears from my mechanical knowledge that the pads are slightly oversized to the rotor or not set on straight and they're rubbing the unmachined part of the rotor which could contribute to the brake issue. Dealers have claimed before its just ceramic rub, however; I have done tons of brake jobs and ALWAYS use ceramics. NEVER had a problem with that. Vehicles need a MAJOR recall for all these systems as they can all be a major safety concern. Brakes not set on right or pads to big can cause the pads to break off causing loss of braking power and an accident. Seats not tightened properly can cause death or serious injury to passengers in an accident. Failing suspension can cause loss of control of the vehicle and an accident, freezing touch screen can cause an accident if the driver is using the Nav system and it stops.

Manufacturer: CHEVROLET
Mfg Campaign: 11449517
Notice Date: Jan 31, 2022
Recall Date: Jan 31, 2022
General Motors, Llc
Campaign: 11441316 Other
Nov 22, 2021
Defect Description:

ENGINE

Potential Consequences:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Corrective Action:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Additional Notes:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Manufacturer: CHEVROLET
Mfg Campaign: 11441316
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
General Motors, Llc
Campaign: 11441316 Other
Nov 22, 2021
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Corrective Action:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Additional Notes:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Manufacturer: CHEVROLET
Mfg Campaign: 11441316
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
General Motors, Llc
Campaign: 11441316 Other
Nov 22, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Corrective Action:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Additional Notes:

Occasionally when putting the SUV in reverse, the car does not go into gear. I'll hit the gas and nothing and then all of the sudden it goes into gear. It's almost like it's in a delay sometimes I'll have to put into drive and then reverse for it to go into gear.

Manufacturer: CHEVROLET
Mfg Campaign: 11441316
Notice Date: Nov 22, 2021
Recall Date: Nov 22, 2021
General Motors, Llc
Campaign: 11440378 Other
Nov 14, 2021
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

a few days after purchasing vehicle a rotten egg smell started coming out of AC. took to dealership twice and they cant find the problem and since the smell comes and goes we were informed that this happens because is a brand new vehicle. But i'm d one getting terrible headaches when that smell comes out of no where. Last time it happened i was ready to go to emergency room it was so bad i had to open up d windows to get some air.

Corrective Action:

a few days after purchasing vehicle a rotten egg smell started coming out of AC. took to dealership twice and they cant find the problem and since the smell comes and goes we were informed that this happens because is a brand new vehicle. But i'm d one getting terrible headaches when that smell comes out of no where. Last time it happened i was ready to go to emergency room it was so bad i had to open up d windows to get some air.

Additional Notes:

a few days after purchasing vehicle a rotten egg smell started coming out of AC. took to dealership twice and they cant find the problem and since the smell comes and goes we were informed that this happens because is a brand new vehicle. But i'm d one getting terrible headaches when that smell comes out of no where. Last time it happened i was ready to go to emergency room it was so bad i had to open up d windows to get some air.

Manufacturer: CHEVROLET
Mfg Campaign: 11440378
Notice Date: Nov 14, 2021
Recall Date: Nov 14, 2021
General Motors, Llc
Campaign: 11439555 Other
Nov 5, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

Right Front break pad makes A real bad noise, Sounds like metal on metal. Took it to dealer I bought it from and they said it was a noise from ceramic pad and chevy will not fix it. I paid approx 34000 to be told they wont fix it. It sounds like a piece of junk when you hit the breaks. I have bought many new chevys in my Life time. This will be my Last. They said it wont hurt anything. I have never bought anything but big three but will buy Toyota from now on. They back their cars. I know nothing will be done about this problem but I will tell everyone I see.

Corrective Action:

Right Front break pad makes A real bad noise, Sounds like metal on metal. Took it to dealer I bought it from and they said it was a noise from ceramic pad and chevy will not fix it. I paid approx 34000 to be told they wont fix it. It sounds like a piece of junk when you hit the breaks. I have bought many new chevys in my Life time. This will be my Last. They said it wont hurt anything. I have never bought anything but big three but will buy Toyota from now on. They back their cars. I know nothing will be done about this problem but I will tell everyone I see.

Additional Notes:

Right Front break pad makes A real bad noise, Sounds like metal on metal. Took it to dealer I bought it from and they said it was a noise from ceramic pad and chevy will not fix it. I paid approx 34000 to be told they wont fix it. It sounds like a piece of junk when you hit the breaks. I have bought many new chevys in my Life time. This will be my Last. They said it wont hurt anything. I have never bought anything but big three but will buy Toyota from now on. They back their cars. I know nothing will be done about this problem but I will tell everyone I see.

Manufacturer: CHEVROLET
Mfg Campaign: 11439555
Notice Date: Nov 5, 2021
Recall Date: Nov 5, 2021
General Motors, Llc
Campaign: 11424192 Other
Jul 10, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

From day one the brakes respond erratically. The braking is uneven regardless or road conditions. The dealer identified a problem but can’t repair it until they receive a solution from the manufacturer.

Corrective Action:

From day one the brakes respond erratically. The braking is uneven regardless or road conditions. The dealer identified a problem but can’t repair it until they receive a solution from the manufacturer.

Additional Notes:

From day one the brakes respond erratically. The braking is uneven regardless or road conditions. The dealer identified a problem but can’t repair it until they receive a solution from the manufacturer.

Manufacturer: CHEVROLET
Mfg Campaign: 11424192
Notice Date: Jul 10, 2021
Recall Date: Jul 10, 2021
General Motors, Llc
Campaign: 11419811 Other
Jun 6, 2021
Defect Description:

POWER TRAIN

Potential Consequences:

With just 1,085 miles on a new 2021 Chevrolet Traverse RS the 9 speed automatic transmission began to fail. It feels as if it skips and there is a distinct shudder as it shifts in the higher gears. The transmission also appears to labor as the vehicle ascends even the smallest change in grade. Research of these issues shows its a noted prblem with the GM 9 speed automatic transmission.

Corrective Action:

With just 1,085 miles on a new 2021 Chevrolet Traverse RS the 9 speed automatic transmission began to fail. It feels as if it skips and there is a distinct shudder as it shifts in the higher gears. The transmission also appears to labor as the vehicle ascends even the smallest change in grade. Research of these issues shows its a noted prblem with the GM 9 speed automatic transmission.

Additional Notes:

With just 1,085 miles on a new 2021 Chevrolet Traverse RS the 9 speed automatic transmission began to fail. It feels as if it skips and there is a distinct shudder as it shifts in the higher gears. The transmission also appears to labor as the vehicle ascends even the smallest change in grade. Research of these issues shows its a noted prblem with the GM 9 speed automatic transmission.

Manufacturer: CHEVROLET
Mfg Campaign: 11419811
Notice Date: Jun 6, 2021
Recall Date: Jun 6, 2021
General Motors, Llc
Campaign: 11416250 Other
May 12, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

WE BOUGHT A 2021 CHEVY TRAVERSE AND THE DAY AFTER PURCHASE THE BRAKES BEGAN MAKING A GRINDING NOISE OFF AND ON. THREE WEEKS TO THE DAY AFTER PURCHASE, MAY 11, BEHIND THE DRIVER SIDE BACK TIRE WAS A PUDDLE OF DARKER FLUID. THE BRAKES BEGAN GRINDING WORSE. I LEFT FOR WORK AND WHEN I RETURNED HOME UNDER THE CARPORT WHERE THE TRAVERSE WAS PARKED WAS FLUID WHERE EACH TIRE HAS SAT. I DROVE 15 MILES TO MY NEXT DUTY SPOT FOR THE DAY AND BRAKES WERE GRINDING HORRIBLY.. WHEN I GOT TO MY DESTINATION I POPPED THE HOOD TO FIND THE RESERVOIR WHERE THE BRAKE FLUID GOES COMPLETELY EMPTY. IT LOOKED AS IF IT NEVER HAD FLUID IN IT TO BEGIN WITH. THE DEALERSHIP SENT A TOW TRUCK TO MY LOCATION AND PICKED THE VEHICLE UP.

Corrective Action:

WE BOUGHT A 2021 CHEVY TRAVERSE AND THE DAY AFTER PURCHASE THE BRAKES BEGAN MAKING A GRINDING NOISE OFF AND ON. THREE WEEKS TO THE DAY AFTER PURCHASE, MAY 11, BEHIND THE DRIVER SIDE BACK TIRE WAS A PUDDLE OF DARKER FLUID. THE BRAKES BEGAN GRINDING WORSE. I LEFT FOR WORK AND WHEN I RETURNED HOME UNDER THE CARPORT WHERE THE TRAVERSE WAS PARKED WAS FLUID WHERE EACH TIRE HAS SAT. I DROVE 15 MILES TO MY NEXT DUTY SPOT FOR THE DAY AND BRAKES WERE GRINDING HORRIBLY.. WHEN I GOT TO MY DESTINATION I POPPED THE HOOD TO FIND THE RESERVOIR WHERE THE BRAKE FLUID GOES COMPLETELY EMPTY. IT LOOKED AS IF IT NEVER HAD FLUID IN IT TO BEGIN WITH. THE DEALERSHIP SENT A TOW TRUCK TO MY LOCATION AND PICKED THE VEHICLE UP.

Additional Notes:

WE BOUGHT A 2021 CHEVY TRAVERSE AND THE DAY AFTER PURCHASE THE BRAKES BEGAN MAKING A GRINDING NOISE OFF AND ON. THREE WEEKS TO THE DAY AFTER PURCHASE, MAY 11, BEHIND THE DRIVER SIDE BACK TIRE WAS A PUDDLE OF DARKER FLUID. THE BRAKES BEGAN GRINDING WORSE. I LEFT FOR WORK AND WHEN I RETURNED HOME UNDER THE CARPORT WHERE THE TRAVERSE WAS PARKED WAS FLUID WHERE EACH TIRE HAS SAT. I DROVE 15 MILES TO MY NEXT DUTY SPOT FOR THE DAY AND BRAKES WERE GRINDING HORRIBLY.. WHEN I GOT TO MY DESTINATION I POPPED THE HOOD TO FIND THE RESERVOIR WHERE THE BRAKE FLUID GOES COMPLETELY EMPTY. IT LOOKED AS IF IT NEVER HAD FLUID IN IT TO BEGIN WITH. THE DEALERSHIP SENT A TOW TRUCK TO MY LOCATION AND PICKED THE VEHICLE UP.

Manufacturer: CHEVROLET
Mfg Campaign: 11416250
Notice Date: May 12, 2021
Recall Date: May 12, 2021
General Motors, Llc
Campaign: 11415778 Other
May 10, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2021 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN GRINDING AND SQUEALING SOUND COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO TROPICAL CHEVROLET (8880 BISCAYNE BLVD, MIAMI SHORES, FL 33138) WHERE THEY INFORMED THE CONTACT THAT THE BRAKE PARTS WERE NEW AND THAT AFTER CONTINUAL DRIVING, THE SOUND WOULD GO AWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,247.

Corrective Action:

TL* THE CONTACT OWNS A 2021 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN GRINDING AND SQUEALING SOUND COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO TROPICAL CHEVROLET (8880 BISCAYNE BLVD, MIAMI SHORES, FL 33138) WHERE THEY INFORMED THE CONTACT THAT THE BRAKE PARTS WERE NEW AND THAT AFTER CONTINUAL DRIVING, THE SOUND WOULD GO AWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,247.

Additional Notes:

TL* THE CONTACT OWNS A 2021 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN GRINDING AND SQUEALING SOUND COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO TROPICAL CHEVROLET (8880 BISCAYNE BLVD, MIAMI SHORES, FL 33138) WHERE THEY INFORMED THE CONTACT THAT THE BRAKE PARTS WERE NEW AND THAT AFTER CONTINUAL DRIVING, THE SOUND WOULD GO AWAY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 1,247.

Manufacturer: CHEVROLET
Mfg Campaign: 11415778
Notice Date: May 10, 2021
Recall Date: May 10, 2021

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