Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212352140
Recall Date: Mar 31, 2022
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 18, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314760
Recall Date: Oct 15, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268310
Recall Date: Sep 6, 2019
Consumer Complaints
213 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Corrective Action:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Additional Notes:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Mfg Campaign: 11568432
Recall Date: Jan 29, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Corrective Action:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Additional Notes:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Mfg Campaign: 11568432
Recall Date: Jan 29, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Corrective Action:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Additional Notes:
Alternator failing and needing to be replaced on a 2020 Chevy Traverse with only 33,000 miles. Seems to be a common issue with several Traverse and it's a costly repair as it's past warranty.
Mfg Campaign: 11568432
Recall Date: Jan 29, 2024
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while depressing the accelerator pedal following a traffic stop, the vehicle failed to gain forward momentum. The contact stated the vehicle failed to exceed 15 MPH. The contact depressed the accelerator pedal and the engine failed to rev as designed. The contact stated that the check engine, parking brake and stabili-trak warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic who diagnosed the failure as insufficient fuel entering the engine from the fuel pump. The mechanic determined that the fuel pump needed to be replaced. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline) and referred the contact to a dealer. The contact called a local dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while depressing the accelerator pedal following a traffic stop, the vehicle failed to gain forward momentum. The contact stated the vehicle failed to exceed 15 MPH. The contact depressed the accelerator pedal and the engine failed to rev as designed. The contact stated that the check engine, parking brake and stabili-trak warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic who diagnosed the failure as insufficient fuel entering the engine from the fuel pump. The mechanic determined that the fuel pump needed to be replaced. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline) and referred the contact to a dealer. The contact called a local dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while depressing the accelerator pedal following a traffic stop, the vehicle failed to gain forward momentum. The contact stated the vehicle failed to exceed 15 MPH. The contact depressed the accelerator pedal and the engine failed to rev as designed. The contact stated that the check engine, parking brake and stabili-trak warning lights were illuminated. The contact was able to drive the vehicle to an independent mechanic who diagnosed the failure as insufficient fuel entering the engine from the fuel pump. The mechanic determined that the fuel pump needed to be replaced. The contact was advised by the mechanic that the failure was related to NHTSA Campaign Number: 20V639000 (Fuel System, Gasoline) and referred the contact to a dealer. The contact called a local dealer and was informed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11564672
Recall Date: Jan 10, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving at various speeds, the vehicle made a loud abnormal sound. Additionally, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the mounting bracket for the front driver’s side exhaust pipe had fractured, causing a hole in the front exhaust pipe. The dealer also determined that the mounting bracket for the passenger's side exhaust pipe had started to detach. The dealer informed the contact that the passenger's side exhaust pipe would be repaired under warranty; however, she would be charged a repair fee for the driver's side exhaust pipe. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving at various speeds, the vehicle made a loud abnormal sound. Additionally, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the mounting bracket for the front driver’s side exhaust pipe had fractured, causing a hole in the front exhaust pipe. The dealer also determined that the mounting bracket for the passenger's side exhaust pipe had started to detach. The dealer informed the contact that the passenger's side exhaust pipe would be repaired under warranty; however, she would be charged a repair fee for the driver's side exhaust pipe. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving at various speeds, the vehicle made a loud abnormal sound. Additionally, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the mounting bracket for the front driver’s side exhaust pipe had fractured, causing a hole in the front exhaust pipe. The dealer also determined that the mounting bracket for the passenger's side exhaust pipe had started to detach. The dealer informed the contact that the passenger's side exhaust pipe would be repaired under warranty; however, she would be charged a repair fee for the driver's side exhaust pipe. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 78,000.
Mfg Campaign: 11562427
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Due to a death in the family, we were traveling back from a funeral. We were miles away from another freeway change when a deer came from the ditch and darted in front of my vehicle. With no time to react, I braced for impact. Going at a high rate of speed, I was bracing for airbags. At the time of collision all the safety features engaged. The seatbelts locked in place, hazard lights turned on, and my vehicle was slowing, but my airbags did not deploy. They did however release a white powder substance. I was safely able to get my vehicle off to the side of the road and evaluate the situation. My husband was moaning and grunting in the passenger seat. My three children are scared, frightened and worried. As we were attempting to unbuckle and exit the vehicle to assess the damage, we were unable to free ourselves. As the seatbelts locked, and had no wiggle room to disengage the latch. We had to move the seats back, to allow room to unbuckle. With the impact we received and the size of the deer struck. The insurance has deemed the vehicle a total loss. After many questions, and multiple attempts to get answers. All I have is the airbags should have deployed, with the evidence through the car with the white powder at airbag locations. As I thank to not be as injured as we could have been. Having my whole family walk away with minor bruises and many aches. My heart is broken, I am shattered and unable to process the incident. Having put so much faith in a vehicle to protect myself and others who I love. I feel jaded, lied too, and unable to trust car safety. My heart is unable to let this go and have others being in danger with no airbag protection in an accident.
Corrective Action:
Due to a death in the family, we were traveling back from a funeral. We were miles away from another freeway change when a deer came from the ditch and darted in front of my vehicle. With no time to react, I braced for impact. Going at a high rate of speed, I was bracing for airbags. At the time of collision all the safety features engaged. The seatbelts locked in place, hazard lights turned on, and my vehicle was slowing, but my airbags did not deploy. They did however release a white powder substance. I was safely able to get my vehicle off to the side of the road and evaluate the situation. My husband was moaning and grunting in the passenger seat. My three children are scared, frightened and worried. As we were attempting to unbuckle and exit the vehicle to assess the damage, we were unable to free ourselves. As the seatbelts locked, and had no wiggle room to disengage the latch. We had to move the seats back, to allow room to unbuckle. With the impact we received and the size of the deer struck. The insurance has deemed the vehicle a total loss. After many questions, and multiple attempts to get answers. All I have is the airbags should have deployed, with the evidence through the car with the white powder at airbag locations. As I thank to not be as injured as we could have been. Having my whole family walk away with minor bruises and many aches. My heart is broken, I am shattered and unable to process the incident. Having put so much faith in a vehicle to protect myself and others who I love. I feel jaded, lied too, and unable to trust car safety. My heart is unable to let this go and have others being in danger with no airbag protection in an accident.
Additional Notes:
Due to a death in the family, we were traveling back from a funeral. We were miles away from another freeway change when a deer came from the ditch and darted in front of my vehicle. With no time to react, I braced for impact. Going at a high rate of speed, I was bracing for airbags. At the time of collision all the safety features engaged. The seatbelts locked in place, hazard lights turned on, and my vehicle was slowing, but my airbags did not deploy. They did however release a white powder substance. I was safely able to get my vehicle off to the side of the road and evaluate the situation. My husband was moaning and grunting in the passenger seat. My three children are scared, frightened and worried. As we were attempting to unbuckle and exit the vehicle to assess the damage, we were unable to free ourselves. As the seatbelts locked, and had no wiggle room to disengage the latch. We had to move the seats back, to allow room to unbuckle. With the impact we received and the size of the deer struck. The insurance has deemed the vehicle a total loss. After many questions, and multiple attempts to get answers. All I have is the airbags should have deployed, with the evidence through the car with the white powder at airbag locations. As I thank to not be as injured as we could have been. Having my whole family walk away with minor bruises and many aches. My heart is broken, I am shattered and unable to process the incident. Having put so much faith in a vehicle to protect myself and others who I love. I feel jaded, lied too, and unable to trust car safety. My heart is unable to let this go and have others being in danger with no airbag protection in an accident.
Mfg Campaign: 11559072
Recall Date: Dec 8, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
My vehicle along with many other make a stuttering feeling when accelerating at low rate of speed. This can lead to a bad transmission and causing the vehicle to cut off making a hazard.
Corrective Action:
My vehicle along with many other make a stuttering feeling when accelerating at low rate of speed. This can lead to a bad transmission and causing the vehicle to cut off making a hazard.
Additional Notes:
My vehicle along with many other make a stuttering feeling when accelerating at low rate of speed. This can lead to a bad transmission and causing the vehicle to cut off making a hazard.
Mfg Campaign: 11557556
Recall Date: Nov 29, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
My vehicle along with many other make a stuttering feeling when accelerating at low rate of speed. This can lead to a bad transmission and causing the vehicle to cut off making a hazard.
Corrective Action:
My vehicle along with many other make a stuttering feeling when accelerating at low rate of speed. This can lead to a bad transmission and causing the vehicle to cut off making a hazard.
Additional Notes:
My vehicle along with many other make a stuttering feeling when accelerating at low rate of speed. This can lead to a bad transmission and causing the vehicle to cut off making a hazard.
Mfg Campaign: 11557556
Recall Date: Nov 29, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
In the past 3 years I have received 2 check engine lights giving a code of P0420, meaning the catalyst system efficiency is below threshold. Chevy replaced my catalytic converter in April of 2022… now a year and a half later they need to replace parts again. A catalytic converter is an important exhaust and emission component that is designed to burn up the toxic exhaust gases that come from the engine… carbon monoxide and hydrocarbons to be exact. I just found out today after taking it in for a second time that the first replacement of the catalytic converter was a defect on the manufacturers part. Every time I go in I have to pay the diagnostic cost and I feel as though I was sold a defective car. Catalytic converters are supposed to last the cars lifetime in some cases.
Corrective Action:
In the past 3 years I have received 2 check engine lights giving a code of P0420, meaning the catalyst system efficiency is below threshold. Chevy replaced my catalytic converter in April of 2022… now a year and a half later they need to replace parts again. A catalytic converter is an important exhaust and emission component that is designed to burn up the toxic exhaust gases that come from the engine… carbon monoxide and hydrocarbons to be exact. I just found out today after taking it in for a second time that the first replacement of the catalytic converter was a defect on the manufacturers part. Every time I go in I have to pay the diagnostic cost and I feel as though I was sold a defective car. Catalytic converters are supposed to last the cars lifetime in some cases.
Additional Notes:
In the past 3 years I have received 2 check engine lights giving a code of P0420, meaning the catalyst system efficiency is below threshold. Chevy replaced my catalytic converter in April of 2022… now a year and a half later they need to replace parts again. A catalytic converter is an important exhaust and emission component that is designed to burn up the toxic exhaust gases that come from the engine… carbon monoxide and hydrocarbons to be exact. I just found out today after taking it in for a second time that the first replacement of the catalytic converter was a defect on the manufacturers part. Every time I go in I have to pay the diagnostic cost and I feel as though I was sold a defective car. Catalytic converters are supposed to last the cars lifetime in some cases.
Mfg Campaign: 11554836
Recall Date: Nov 13, 2023
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and stayed completely whole and solid letting me pull off to the right shoulder. To put it into perspective, the wheel was left in three different parts. The first part was the tire. The second part was the cylindrical shaped metal rim that stayed inside the tire. The third part, being the outermost part of the metal rim, can be envisioned as a simple cap. There were not any warning lights that became illuminated on my dash. My vehicle has not been previously repaired or diagnosed by any independent mechanic or dealer. The wheel, tire, and rim are the original fabricated parts that came with my vehicle.
Corrective Action:
I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and stayed completely whole and solid letting me pull off to the right shoulder. To put it into perspective, the wheel was left in three different parts. The first part was the tire. The second part was the cylindrical shaped metal rim that stayed inside the tire. The third part, being the outermost part of the metal rim, can be envisioned as a simple cap. There were not any warning lights that became illuminated on my dash. My vehicle has not been previously repaired or diagnosed by any independent mechanic or dealer. The wheel, tire, and rim are the original fabricated parts that came with my vehicle.
Additional Notes:
I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and stayed completely whole and solid letting me pull off to the right shoulder. To put it into perspective, the wheel was left in three different parts. The first part was the tire. The second part was the cylindrical shaped metal rim that stayed inside the tire. The third part, being the outermost part of the metal rim, can be envisioned as a simple cap. There were not any warning lights that became illuminated on my dash. My vehicle has not been previously repaired or diagnosed by any independent mechanic or dealer. The wheel, tire, and rim are the original fabricated parts that came with my vehicle.
Mfg Campaign: 11550929
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and stayed completely whole and solid letting me pull off to the right shoulder. To put it into perspective, the wheel was left in three different parts. The first part was the tire. The second part was the cylindrical shaped metal rim that stayed inside the tire. The third part, being the outermost part of the metal rim, can be envisioned as a simple cap. There were not any warning lights that became illuminated on my dash. My vehicle has not been previously repaired or diagnosed by any independent mechanic or dealer. The wheel, tire, and rim are the original fabricated parts that came with my vehicle.
Corrective Action:
I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and stayed completely whole and solid letting me pull off to the right shoulder. To put it into perspective, the wheel was left in three different parts. The first part was the tire. The second part was the cylindrical shaped metal rim that stayed inside the tire. The third part, being the outermost part of the metal rim, can be envisioned as a simple cap. There were not any warning lights that became illuminated on my dash. My vehicle has not been previously repaired or diagnosed by any independent mechanic or dealer. The wheel, tire, and rim are the original fabricated parts that came with my vehicle.
Additional Notes:
I own a 2020 Chevrolet Traverse. At the time of the incident, I was driving at 55 mph and heard a very loud and unusual sound. The vehicle then began to uncontrollably shake so I pulled over to the right shoulder. A truck driver pulled over with me as he thought it was something in his truck that had malfunctioned due to the intensity of the sound that it produced. At the rear right wheel of my vehicle, the metal rim was broken vertically causing the rim to separate into two parts. The tire is completely intact. Thank god, the outermost part of the rim that holds the nuts did not break and stayed completely whole and solid letting me pull off to the right shoulder. To put it into perspective, the wheel was left in three different parts. The first part was the tire. The second part was the cylindrical shaped metal rim that stayed inside the tire. The third part, being the outermost part of the metal rim, can be envisioned as a simple cap. There were not any warning lights that became illuminated on my dash. My vehicle has not been previously repaired or diagnosed by any independent mechanic or dealer. The wheel, tire, and rim are the original fabricated parts that came with my vehicle.
Mfg Campaign: 11550929
Recall Date: Oct 19, 2023
General Motors, Llc
Defect Description:
WHEELS:RIM
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 55 MPH, the contact heard an abnormal sound. The vehicle then started shaking uncontrollably. The contact was able to pull over to the right shoulder. The passenger’s side rear tire had separated from the rim. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 55 MPH, the contact heard an abnormal sound. The vehicle then started shaking uncontrollably. The contact was able to pull over to the right shoulder. The passenger’s side rear tire had separated from the rim. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 55 MPH, the contact heard an abnormal sound. The vehicle then started shaking uncontrollably. The contact was able to pull over to the right shoulder. The passenger’s side rear tire had separated from the rim. There was no warning light illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.
Mfg Campaign: 11550129
Recall Date: Oct 16, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
Good morning, I have an issue with my 2020 Traverse that GM refuses to fix. I am getting warning lights from leaking exhaust. This is to due to weld defects. GM knows of the issue, they did recalls on the 2018, 2019, 2021 models but won't fix my 2020 even though it is the same issue. GM has a safety bulletin PIP5681 and PIP5681A for this issue. N222385510 is the number for the 2021 recall. The dealership has told me that this absolutely should be recalled but GM will not allow them to repair the 2020 under the same recall number. Thanks for your help!
Corrective Action:
Good morning, I have an issue with my 2020 Traverse that GM refuses to fix. I am getting warning lights from leaking exhaust. This is to due to weld defects. GM knows of the issue, they did recalls on the 2018, 2019, 2021 models but won't fix my 2020 even though it is the same issue. GM has a safety bulletin PIP5681 and PIP5681A for this issue. N222385510 is the number for the 2021 recall. The dealership has told me that this absolutely should be recalled but GM will not allow them to repair the 2020 under the same recall number. Thanks for your help!
Additional Notes:
Good morning, I have an issue with my 2020 Traverse that GM refuses to fix. I am getting warning lights from leaking exhaust. This is to due to weld defects. GM knows of the issue, they did recalls on the 2018, 2019, 2021 models but won't fix my 2020 even though it is the same issue. GM has a safety bulletin PIP5681 and PIP5681A for this issue. N222385510 is the number for the 2021 recall. The dealership has told me that this absolutely should be recalled but GM will not allow them to repair the 2020 under the same recall number. Thanks for your help!
Mfg Campaign: 11547031
Recall Date: Sep 28, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was told that my muffler needed to be replaced and not covered under warranty this vehicle is not even 3 years old yet and I need a new muffler my car sounds LOUD and the check engine light is now on.
Corrective Action:
I was told that my muffler needed to be replaced and not covered under warranty this vehicle is not even 3 years old yet and I need a new muffler my car sounds LOUD and the check engine light is now on.
Additional Notes:
I was told that my muffler needed to be replaced and not covered under warranty this vehicle is not even 3 years old yet and I need a new muffler my car sounds LOUD and the check engine light is now on.
Mfg Campaign: 11546911
Recall Date: Sep 27, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
When I place the car in reverse, the rear view image does not show on the display screen. This is a recurring issue when it’s approximately 75-85 degrees out. I did some research and found information on where you have done a recall of the 2020 Acadia for the exact same issue, requiring a replacement of the coaxial cable. I wanted to let you know the same issue is happening in the 2020 Traverse.
Corrective Action:
When I place the car in reverse, the rear view image does not show on the display screen. This is a recurring issue when it’s approximately 75-85 degrees out. I did some research and found information on where you have done a recall of the 2020 Acadia for the exact same issue, requiring a replacement of the coaxial cable. I wanted to let you know the same issue is happening in the 2020 Traverse.
Additional Notes:
When I place the car in reverse, the rear view image does not show on the display screen. This is a recurring issue when it’s approximately 75-85 degrees out. I did some research and found information on where you have done a recall of the 2020 Acadia for the exact same issue, requiring a replacement of the coaxial cable. I wanted to let you know the same issue is happening in the 2020 Traverse.
Mfg Campaign: 11546343
Recall Date: Sep 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When the vehicle is shifted into "Park" the information system reports an error code "shift into park" and prevents the vehicle from being turned off. On the opposite side of the spectrum, there are times when the vehicle fails to start with error code displayed "shift into park" even though the vehicle is infact in park. The error code is sometimes resolved when the shifter levers forward facing button is actuated multiple times. This false error code is a grave safety concern as it build complacency within the operators. This could potentially lead to an operator ignoring a true "shit into park" error code as a false one and exiting the vehicle while it is actually in gear or neutral and cause death or injury to an innocent bystander or the operator! Please investigate this error as it has apparently existed and been well documented in the Chevrolet Traverse since at least 2018. Yet Chevrolet still fails to acknowledge or resolve it!
Corrective Action:
When the vehicle is shifted into "Park" the information system reports an error code "shift into park" and prevents the vehicle from being turned off. On the opposite side of the spectrum, there are times when the vehicle fails to start with error code displayed "shift into park" even though the vehicle is infact in park. The error code is sometimes resolved when the shifter levers forward facing button is actuated multiple times. This false error code is a grave safety concern as it build complacency within the operators. This could potentially lead to an operator ignoring a true "shit into park" error code as a false one and exiting the vehicle while it is actually in gear or neutral and cause death or injury to an innocent bystander or the operator! Please investigate this error as it has apparently existed and been well documented in the Chevrolet Traverse since at least 2018. Yet Chevrolet still fails to acknowledge or resolve it!
Additional Notes:
When the vehicle is shifted into "Park" the information system reports an error code "shift into park" and prevents the vehicle from being turned off. On the opposite side of the spectrum, there are times when the vehicle fails to start with error code displayed "shift into park" even though the vehicle is infact in park. The error code is sometimes resolved when the shifter levers forward facing button is actuated multiple times. This false error code is a grave safety concern as it build complacency within the operators. This could potentially lead to an operator ignoring a true "shit into park" error code as a false one and exiting the vehicle while it is actually in gear or neutral and cause death or injury to an innocent bystander or the operator! Please investigate this error as it has apparently existed and been well documented in the Chevrolet Traverse since at least 2018. Yet Chevrolet still fails to acknowledge or resolve it!
Mfg Campaign: 11543993
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The exhaust broke under 2020 traverse with 41365 miles allowing fumes to come up through the floor into cabin. You have a repair notice # N212356540 for this problem on 2019 traverse and # N222385510 on the 2021 traverse ...dealer says my 2020 is not covered. Please let me know why.
Corrective Action:
The exhaust broke under 2020 traverse with 41365 miles allowing fumes to come up through the floor into cabin. You have a repair notice # N212356540 for this problem on 2019 traverse and # N222385510 on the 2021 traverse ...dealer says my 2020 is not covered. Please let me know why.
Additional Notes:
The exhaust broke under 2020 traverse with 41365 miles allowing fumes to come up through the floor into cabin. You have a repair notice # N212356540 for this problem on 2019 traverse and # N222385510 on the 2021 traverse ...dealer says my 2020 is not covered. Please let me know why.
Mfg Campaign: 11543779
Recall Date: Sep 11, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The exhaust pipe and muffler developed a hole in both exhaust components at less than 32k miles. This is a known design issue for the model as a previous model year had a special coverage adjustment on 03/2022 [XXX] . It is apparent this is a design flaw that wasn't fixed for the 2020 model year. GM has only offered 50% of repair costs. I am requesting the NHTSA to open review of exhaust failure for the 2020 model year of Chevrolet Traverse, GMC Acadia, and Cadillac XT6 that are equipped with the 3.6 liter V6 engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The exhaust pipe and muffler developed a hole in both exhaust components at less than 32k miles. This is a known design issue for the model as a previous model year had a special coverage adjustment on 03/2022 [XXX] . It is apparent this is a design flaw that wasn't fixed for the 2020 model year. GM has only offered 50% of repair costs. I am requesting the NHTSA to open review of exhaust failure for the 2020 model year of Chevrolet Traverse, GMC Acadia, and Cadillac XT6 that are equipped with the 3.6 liter V6 engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The exhaust pipe and muffler developed a hole in both exhaust components at less than 32k miles. This is a known design issue for the model as a previous model year had a special coverage adjustment on 03/2022 [XXX] . It is apparent this is a design flaw that wasn't fixed for the 2020 model year. GM has only offered 50% of repair costs. I am requesting the NHTSA to open review of exhaust failure for the 2020 model year of Chevrolet Traverse, GMC Acadia, and Cadillac XT6 that are equipped with the 3.6 liter V6 engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11538305
Recall Date: Aug 14, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into reverse(R), the back over prevention camera screen was black. The contact stated that the failure was intermittent but was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the video module needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into reverse(R), the back over prevention camera screen was black. The contact stated that the failure was intermittent but was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the video module needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was shifted into reverse(R), the back over prevention camera screen was black. The contact stated that the failure was intermittent but was a recurring failure. The contact stated there was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the video module needed to be replaced. The vehicle was repaired. The contact stated that the failure had reoccurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 36,000.
Mfg Campaign: 11537901
Recall Date: Aug 11, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, the check engine warning light illuminated with a loud sound coming from the exhaust. Additionally, there was an abnormal odd odor entering the cabin of the vehicle. The contact became aware that the front mounting bracket for the exhaust was fractured. The dealer was contacted and stated that the vehicle was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 106,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, the check engine warning light illuminated with a loud sound coming from the exhaust. Additionally, there was an abnormal odd odor entering the cabin of the vehicle. The contact became aware that the front mounting bracket for the exhaust was fractured. The dealer was contacted and stated that the vehicle was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 106,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, the check engine warning light illuminated with a loud sound coming from the exhaust. Additionally, there was an abnormal odd odor entering the cabin of the vehicle. The contact became aware that the front mounting bracket for the exhaust was fractured. The dealer was contacted and stated that the vehicle was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 106,000.
Mfg Campaign: 11537683
Recall Date: Aug 10, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury