Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212352140
Recall Date: Mar 31, 2022
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2020-2021 Chevrolet Traverse wheelchair accessible vehicles with Power In-floor Ramp conversion. The screw and clip that hold the inner wheel-well plastic shroud in place may chafe against the transmission case, possibly resulting in a transmission fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Oct 18, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, Cadillac XT6, Chevrolet Traverse, and GMC Acadia vehicles. The fuel pump's jet nozzle may have a plastic burr remaining from the manufacturing process, possibly causing a blocked nozzle and an insufficient fuel supply to the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314760
Recall Date: Oct 15, 2020
General Motors Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly crimped to the inflator and could separate from the inflator during air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202305380
Recall Date: Jul 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave and Chevrolet Traverse vehicles. The right-hand frame rail in the engine compartment may be cracked.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268310
Recall Date: Sep 6, 2019
Consumer Complaints
213 ComplaintsGeneral Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Corrective Action:
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Additional Notes:
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Mfg Campaign: 11630105
Recall Date: Dec 11, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Corrective Action:
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Additional Notes:
I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.
Mfg Campaign: 11630105
Recall Date: Dec 11, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the exhaust pipe had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed that the exhaust bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic where the mechanic confirmed that the vehicle was associated with N212356540 (Front Exhaust Pipe) and referred the contact to the dealer for further assistance. The vehicle was not repaired. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the exhaust pipe had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed that the exhaust bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic where the mechanic confirmed that the vehicle was associated with N212356540 (Front Exhaust Pipe) and referred the contact to the dealer for further assistance. The vehicle was not repaired. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the exhaust pipe had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed that the exhaust bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic where the mechanic confirmed that the vehicle was associated with N212356540 (Front Exhaust Pipe) and referred the contact to the dealer for further assistance. The vehicle was not repaired. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.
Mfg Campaign: 11630153
Recall Date: Dec 11, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Corrective Action:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Additional Notes:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Mfg Campaign: 11627782
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Corrective Action:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Additional Notes:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Mfg Campaign: 11627782
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Corrective Action:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Additional Notes:
Vehicle would not start. Towed to repair shop. 350A fuse blown that controls ignition system. Pulled starter to inspect for damage. Transmission Flex Plate had 7 broken teeth with a tooth being lodged in the starter housing.
Mfg Campaign: 11627782
Recall Date: Nov 27, 2024
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was a loud vibration coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe). The vehicle was taken to the local dealer, who diagnosed the failure as a fractured bracket on the muffler. The vehicle was not repaired. The manufacturer confirmed there were no open recalls on the VIN. The failure mileage was approximately 95,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was a loud vibration coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe). The vehicle was taken to the local dealer, who diagnosed the failure as a fractured bracket on the muffler. The vehicle was not repaired. The manufacturer confirmed there were no open recalls on the VIN. The failure mileage was approximately 95,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was a loud vibration coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe). The vehicle was taken to the local dealer, who diagnosed the failure as a fractured bracket on the muffler. The vehicle was not repaired. The manufacturer confirmed there were no open recalls on the VIN. The failure mileage was approximately 95,000.
Mfg Campaign: 11627542
Recall Date: Nov 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission on my 2020 Chevrolet Traverse has experienced severe shuddering problems when shifting gears. The vehicle is not old and the integrity of the safety of the vehicle puts myself and my family at risk whenever driving it now. The dealer quotes approximately $8,000 for a fix and a similar search online sees other customers with the same issues. Chevrolet should recall the affected vehicles and not force the consumer to pay out of pocket for the repairs.
Corrective Action:
The transmission on my 2020 Chevrolet Traverse has experienced severe shuddering problems when shifting gears. The vehicle is not old and the integrity of the safety of the vehicle puts myself and my family at risk whenever driving it now. The dealer quotes approximately $8,000 for a fix and a similar search online sees other customers with the same issues. Chevrolet should recall the affected vehicles and not force the consumer to pay out of pocket for the repairs.
Additional Notes:
The transmission on my 2020 Chevrolet Traverse has experienced severe shuddering problems when shifting gears. The vehicle is not old and the integrity of the safety of the vehicle puts myself and my family at risk whenever driving it now. The dealer quotes approximately $8,000 for a fix and a similar search online sees other customers with the same issues. Chevrolet should recall the affected vehicles and not force the consumer to pay out of pocket for the repairs.
Mfg Campaign: 11627084
Recall Date: Nov 24, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My 2020 traverse has the exact same issue as the 2019, and 2022 models, both of which have active recalls. I contacted Chevy and their response to me was that there was no recall on my model.
Corrective Action:
My 2020 traverse has the exact same issue as the 2019, and 2022 models, both of which have active recalls. I contacted Chevy and their response to me was that there was no recall on my model.
Additional Notes:
My 2020 traverse has the exact same issue as the 2019, and 2022 models, both of which have active recalls. I contacted Chevy and their response to me was that there was no recall on my model.
Mfg Campaign: 11626317
Recall Date: Nov 20, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 Chevrolet Traverse. The contact stated that the "Shift to Park" message was displayed on the instrument panel while attempting to park the vehicle. The contact also stated that the ESC (Electronic Stability Control) warning light was displayed while at a complete stop, and an audible chime was heard during the failure. In addition, the START/STOP function failed after removing the foot from the brake pedal while at a stop light. The vehicle shut off without warning as the contact attempted to depress the accelerator pedal. The contact stated that a motorist assisted with pushing the vehicle to the side of the road. The contact called for Roadside Assistance and a Police Officer assisted with jumpstarting the vehicle. The Police Officer then escorted the contact to a nearby gas station where the contact purchased a new battery. Initially after the battery replacement, the contact experienced no failures with the vehicle; however, the shift to park failure had recently returned. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 135,000.
Corrective Action:
The contact owns a 2020 Chevrolet Traverse. The contact stated that the "Shift to Park" message was displayed on the instrument panel while attempting to park the vehicle. The contact also stated that the ESC (Electronic Stability Control) warning light was displayed while at a complete stop, and an audible chime was heard during the failure. In addition, the START/STOP function failed after removing the foot from the brake pedal while at a stop light. The vehicle shut off without warning as the contact attempted to depress the accelerator pedal. The contact stated that a motorist assisted with pushing the vehicle to the side of the road. The contact called for Roadside Assistance and a Police Officer assisted with jumpstarting the vehicle. The Police Officer then escorted the contact to a nearby gas station where the contact purchased a new battery. Initially after the battery replacement, the contact experienced no failures with the vehicle; however, the shift to park failure had recently returned. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 135,000.
Additional Notes:
The contact owns a 2020 Chevrolet Traverse. The contact stated that the "Shift to Park" message was displayed on the instrument panel while attempting to park the vehicle. The contact also stated that the ESC (Electronic Stability Control) warning light was displayed while at a complete stop, and an audible chime was heard during the failure. In addition, the START/STOP function failed after removing the foot from the brake pedal while at a stop light. The vehicle shut off without warning as the contact attempted to depress the accelerator pedal. The contact stated that a motorist assisted with pushing the vehicle to the side of the road. The contact called for Roadside Assistance and a Police Officer assisted with jumpstarting the vehicle. The Police Officer then escorted the contact to a nearby gas station where the contact purchased a new battery. Initially after the battery replacement, the contact experienced no failures with the vehicle; however, the shift to park failure had recently returned. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 135,000.
Mfg Campaign: 11626010
Recall Date: Nov 18, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I took my vehicle to the shop for noise while driving. It was diagnosed as a cracked flex pipe. Upon research, the 2019 and 2021 models had recalls for the same issue, but not 2020. I did find a bulletin from gm including all models of traverse stating the cause could be a faulty weld. My vehicle looks the exact same as the bulletin. This is a safety issue as a hole in the exhaust can cause exhaust to backflow into the cabin. I'm very lucky and thankful me and my kids have not yet been medically affected.
Corrective Action:
I took my vehicle to the shop for noise while driving. It was diagnosed as a cracked flex pipe. Upon research, the 2019 and 2021 models had recalls for the same issue, but not 2020. I did find a bulletin from gm including all models of traverse stating the cause could be a faulty weld. My vehicle looks the exact same as the bulletin. This is a safety issue as a hole in the exhaust can cause exhaust to backflow into the cabin. I'm very lucky and thankful me and my kids have not yet been medically affected.
Additional Notes:
I took my vehicle to the shop for noise while driving. It was diagnosed as a cracked flex pipe. Upon research, the 2019 and 2021 models had recalls for the same issue, but not 2020. I did find a bulletin from gm including all models of traverse stating the cause could be a faulty weld. My vehicle looks the exact same as the bulletin. This is a safety issue as a hole in the exhaust can cause exhaust to backflow into the cabin. I'm very lucky and thankful me and my kids have not yet been medically affected.
Mfg Campaign: 11624132
Recall Date: Nov 8, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
After getting my suv back i been notice that ticking sound while driving over 40 mph can't pin point were it coming from the dealership or anybody cannot locate it it happens with speeds.over 40 not exxeced over 60 mph
Corrective Action:
After getting my suv back i been notice that ticking sound while driving over 40 mph can't pin point were it coming from the dealership or anybody cannot locate it it happens with speeds.over 40 not exxeced over 60 mph
Additional Notes:
After getting my suv back i been notice that ticking sound while driving over 40 mph can't pin point were it coming from the dealership or anybody cannot locate it it happens with speeds.over 40 not exxeced over 60 mph
Mfg Campaign: 11622205
Recall Date: Oct 27, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While taking off after being stop the alclenton the tramssmion slip into gear late and you can notice it while foot on pedel after u take off oil was.change but still the same delership says it comon with this suv
Corrective Action:
While taking off after being stop the alclenton the tramssmion slip into gear late and you can notice it while foot on pedel after u take off oil was.change but still the same delership says it comon with this suv
Additional Notes:
While taking off after being stop the alclenton the tramssmion slip into gear late and you can notice it while foot on pedel after u take off oil was.change but still the same delership says it comon with this suv
Mfg Campaign: 11622206
Recall Date: Oct 27, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S
Corrective Action:
On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S
Additional Notes:
On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S
Mfg Campaign: 11620511
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S
Corrective Action:
On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S
Additional Notes:
On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S
Mfg Campaign: 11620511
Recall Date: Oct 18, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Special coverage for 2019 and 2021 model traverses for front exhaust pipe - but not for 2020 models and it’s the exact same issue.
Corrective Action:
Special coverage for 2019 and 2021 model traverses for front exhaust pipe - but not for 2020 models and it’s the exact same issue.
Additional Notes:
Special coverage for 2019 and 2021 model traverses for front exhaust pipe - but not for 2020 models and it’s the exact same issue.
Mfg Campaign: 11619028
Recall Date: Oct 10, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Corrective Action:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Additional Notes:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Mfg Campaign: 11616305
Recall Date: Sep 24, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Corrective Action:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Additional Notes:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Mfg Campaign: 11616305
Recall Date: Sep 24, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Corrective Action:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Additional Notes:
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
Mfg Campaign: 11616305
Recall Date: Sep 24, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2020 Traverse and it randomly got a hole in the manifold. It was repaired and then not even a year later i have another hole. It makes this god awful loud noise, when we took it to the body shop they said that this is a common problem in these Traverses. We are going to have to pay almost $2,000 on top of what we paid last time to get it repaired, but this time they have to replace the entire thing. I think that this should be looked into and possible reimbursement for people having to replace an entire manifold on their car.
Corrective Action:
I have a 2020 Traverse and it randomly got a hole in the manifold. It was repaired and then not even a year later i have another hole. It makes this god awful loud noise, when we took it to the body shop they said that this is a common problem in these Traverses. We are going to have to pay almost $2,000 on top of what we paid last time to get it repaired, but this time they have to replace the entire thing. I think that this should be looked into and possible reimbursement for people having to replace an entire manifold on their car.
Additional Notes:
I have a 2020 Traverse and it randomly got a hole in the manifold. It was repaired and then not even a year later i have another hole. It makes this god awful loud noise, when we took it to the body shop they said that this is a common problem in these Traverses. We are going to have to pay almost $2,000 on top of what we paid last time to get it repaired, but this time they have to replace the entire thing. I think that this should be looked into and possible reimbursement for people having to replace an entire manifold on their car.
Mfg Campaign: 11612528
Recall Date: Sep 4, 2024
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