Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18365
Recall Date: Nov 1, 2018
Consumer Complaints
451 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The dashboard message at instrument cluster says " shift to park" and an audible warning alarm keeps on beeping. eventhough THe car shift lever is in Park. engine shut off. I'M very afraid that the car may move and hurt people or my self even though the shift lever is ON PARK. * yes, the car is available for inspection. * safety of others or my self at risk if the car moves. *Not inspected by dealer yet. not by police. not by insurance *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: Message is "shift to Park". Happened on May 8. 2023 several times every time the car is ON Park and engine shut down.
Corrective Action:
The dashboard message at instrument cluster says " shift to park" and an audible warning alarm keeps on beeping. eventhough THe car shift lever is in Park. engine shut off. I'M very afraid that the car may move and hurt people or my self even though the shift lever is ON PARK. * yes, the car is available for inspection. * safety of others or my self at risk if the car moves. *Not inspected by dealer yet. not by police. not by insurance *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: Message is "shift to Park". Happened on May 8. 2023 several times every time the car is ON Park and engine shut down.
Additional Notes:
The dashboard message at instrument cluster says " shift to park" and an audible warning alarm keeps on beeping. eventhough THe car shift lever is in Park. engine shut off. I'M very afraid that the car may move and hurt people or my self even though the shift lever is ON PARK. * yes, the car is available for inspection. * safety of others or my self at risk if the car moves. *Not inspected by dealer yet. not by police. not by insurance *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: Message is "shift to Park". Happened on May 8. 2023 several times every time the car is ON Park and engine shut down.
Mfg Campaign: 11521047
Recall Date: May 8, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The dashboard message at instrument cluster says " shift to park" and an audible warning alarm keeps on beeping. eventhough THe car shift lever is in Park. engine shut off. I'M very afraid that the car may move and hurt people or my self even though the shift lever is ON PARK. * yes, the car is available for inspection. * safety of others or my self at risk if the car moves. *Not inspected by dealer yet. not by police. not by insurance *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: Message is "shift to Park". Happened on May 8. 2023 several times every time the car is ON Park and engine shut down.
Corrective Action:
The dashboard message at instrument cluster says " shift to park" and an audible warning alarm keeps on beeping. eventhough THe car shift lever is in Park. engine shut off. I'M very afraid that the car may move and hurt people or my self even though the shift lever is ON PARK. * yes, the car is available for inspection. * safety of others or my self at risk if the car moves. *Not inspected by dealer yet. not by police. not by insurance *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: Message is "shift to Park". Happened on May 8. 2023 several times every time the car is ON Park and engine shut down.
Additional Notes:
The dashboard message at instrument cluster says " shift to park" and an audible warning alarm keeps on beeping. eventhough THe car shift lever is in Park. engine shut off. I'M very afraid that the car may move and hurt people or my self even though the shift lever is ON PARK. * yes, the car is available for inspection. * safety of others or my self at risk if the car moves. *Not inspected by dealer yet. not by police. not by insurance *Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? answer: Message is "shift to Park". Happened on May 8. 2023 several times every time the car is ON Park and engine shut down.
Mfg Campaign: 11521047
Recall Date: May 8, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
BACK BRACKET ON EXHAUST THAT IS WELDED ON HAS FAILED. THE WELD HAS FAILED CAUSING A HOLE IN THE EXHAUST. THIS HAS HAPPENED AT JUST 43K MILES. THERE IS ALREADY AN EXTENDED WARRANTY COVERAGE ON THE FRONT BRACKET ON THE 2019 CHEVY TRAVERSE.
Corrective Action:
BACK BRACKET ON EXHAUST THAT IS WELDED ON HAS FAILED. THE WELD HAS FAILED CAUSING A HOLE IN THE EXHAUST. THIS HAS HAPPENED AT JUST 43K MILES. THERE IS ALREADY AN EXTENDED WARRANTY COVERAGE ON THE FRONT BRACKET ON THE 2019 CHEVY TRAVERSE.
Additional Notes:
BACK BRACKET ON EXHAUST THAT IS WELDED ON HAS FAILED. THE WELD HAS FAILED CAUSING A HOLE IN THE EXHAUST. THIS HAS HAPPENED AT JUST 43K MILES. THERE IS ALREADY AN EXTENDED WARRANTY COVERAGE ON THE FRONT BRACKET ON THE 2019 CHEVY TRAVERSE.
Mfg Campaign: 11520014
Recall Date: May 2, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The backseat seatbelt is not working. When you insert the metal part of the seatbelt in the clip, it won’t clip. You have to push the button numerous times then it clicks. However, I’m not sure if it’s safe enough to trust since it’s faulty at the insert. Also, the passenger seatbelt is faulty. When seatbelt is on, the seatbelt stays in a lock position and doesn’t loosen, it stays tight although brakes weren’t applied, to promote it to lock. I can send a video ob both faulty seatbelts.
Corrective Action:
The backseat seatbelt is not working. When you insert the metal part of the seatbelt in the clip, it won’t clip. You have to push the button numerous times then it clicks. However, I’m not sure if it’s safe enough to trust since it’s faulty at the insert. Also, the passenger seatbelt is faulty. When seatbelt is on, the seatbelt stays in a lock position and doesn’t loosen, it stays tight although brakes weren’t applied, to promote it to lock. I can send a video ob both faulty seatbelts.
Additional Notes:
The backseat seatbelt is not working. When you insert the metal part of the seatbelt in the clip, it won’t clip. You have to push the button numerous times then it clicks. However, I’m not sure if it’s safe enough to trust since it’s faulty at the insert. Also, the passenger seatbelt is faulty. When seatbelt is on, the seatbelt stays in a lock position and doesn’t loosen, it stays tight although brakes weren’t applied, to promote it to lock. I can send a video ob both faulty seatbelts.
Mfg Campaign: 11515210
Recall Date: Apr 3, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift indicator message comes on dash after engine shut off. When the warning lamp would trigger the switch with the shifter handle assembly would not message the body module of the action. A technical service bulletin recommended the shifter & electrical harness be replaced.
Corrective Action:
Shift indicator message comes on dash after engine shut off. When the warning lamp would trigger the switch with the shifter handle assembly would not message the body module of the action. A technical service bulletin recommended the shifter & electrical harness be replaced.
Additional Notes:
Shift indicator message comes on dash after engine shut off. When the warning lamp would trigger the switch with the shifter handle assembly would not message the body module of the action. A technical service bulletin recommended the shifter & electrical harness be replaced.
Mfg Campaign: 11513752
Recall Date: Mar 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift indicator message comes on dash after engine shut off. When the warning lamp would trigger the switch with the shifter handle assembly would not message the body module of the action. A technical service bulletin recommended the shifter & electrical harness be replaced.
Corrective Action:
Shift indicator message comes on dash after engine shut off. When the warning lamp would trigger the switch with the shifter handle assembly would not message the body module of the action. A technical service bulletin recommended the shifter & electrical harness be replaced.
Additional Notes:
Shift indicator message comes on dash after engine shut off. When the warning lamp would trigger the switch with the shifter handle assembly would not message the body module of the action. A technical service bulletin recommended the shifter & electrical harness be replaced.
Mfg Campaign: 11513752
Recall Date: Mar 25, 2023
General Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact inspected the vehicle and noticed that underneath the vehicle there was a bracket that had detached. The vehicle was taken to the dealer, where the mechanic replaced the catalytic converter. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Corrective Action:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact inspected the vehicle and noticed that underneath the vehicle there was a bracket that had detached. The vehicle was taken to the dealer, where the mechanic replaced the catalytic converter. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Additional Notes:
The contact owns a 2019 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact inspected the vehicle and noticed that underneath the vehicle there was a bracket that had detached. The vehicle was taken to the dealer, where the mechanic replaced the catalytic converter. The manufacturer was not made aware of the failure. The failure mileage was 45,000.
Mfg Campaign: 11512404
Recall Date: Mar 17, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle has a bucking motion while accelerating from stop up to speeds in excess of 35 mph. The bucking only occurs while shifting. The cars RPMs drop during this bucking and the vehicle comes close to stalling. The vehicle has 42,000 miles on it and TASCA Woonsocket, RI dealership says there is service bulletin on it.
Corrective Action:
The vehicle has a bucking motion while accelerating from stop up to speeds in excess of 35 mph. The bucking only occurs while shifting. The cars RPMs drop during this bucking and the vehicle comes close to stalling. The vehicle has 42,000 miles on it and TASCA Woonsocket, RI dealership says there is service bulletin on it.
Additional Notes:
The vehicle has a bucking motion while accelerating from stop up to speeds in excess of 35 mph. The bucking only occurs while shifting. The cars RPMs drop during this bucking and the vehicle comes close to stalling. The vehicle has 42,000 miles on it and TASCA Woonsocket, RI dealership says there is service bulletin on it.
Mfg Campaign: 11510732
Recall Date: Mar 8, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Every time I put it in park the car will not turn off. I get a shift to park warning light and the car remains running. I was told at the dealership that it is frequent but GM will not recall it because they don’t want to replace the parts. I can’t get out of my car when I go places because it won’t turn off!
Corrective Action:
Every time I put it in park the car will not turn off. I get a shift to park warning light and the car remains running. I was told at the dealership that it is frequent but GM will not recall it because they don’t want to replace the parts. I can’t get out of my car when I go places because it won’t turn off!
Additional Notes:
Every time I put it in park the car will not turn off. I get a shift to park warning light and the car remains running. I was told at the dealership that it is frequent but GM will not recall it because they don’t want to replace the parts. I can’t get out of my car when I go places because it won’t turn off!
Mfg Campaign: 11510825
Recall Date: Mar 8, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Every time I put it in park the car will not turn off. I get a shift to park warning light and the car remains running. I was told at the dealership that it is frequent but GM will not recall it because they don’t want to replace the parts. I can’t get out of my car when I go places because it won’t turn off!
Corrective Action:
Every time I put it in park the car will not turn off. I get a shift to park warning light and the car remains running. I was told at the dealership that it is frequent but GM will not recall it because they don’t want to replace the parts. I can’t get out of my car when I go places because it won’t turn off!
Additional Notes:
Every time I put it in park the car will not turn off. I get a shift to park warning light and the car remains running. I was told at the dealership that it is frequent but GM will not recall it because they don’t want to replace the parts. I can’t get out of my car when I go places because it won’t turn off!
Mfg Campaign: 11510825
Recall Date: Mar 8, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
This is a 8 seat SUV. The second row center seat belt is not working - will not latch. This is caused because the buckle is positioned between the 60/40 moving seats. When people are in the third row seating area and the second row seats move forward to exit it crushes the buckle. After repeated crushes it now does not operate. The second row center seat person can not keep the seat belt latched and is not restrained.
Corrective Action:
This is a 8 seat SUV. The second row center seat belt is not working - will not latch. This is caused because the buckle is positioned between the 60/40 moving seats. When people are in the third row seating area and the second row seats move forward to exit it crushes the buckle. After repeated crushes it now does not operate. The second row center seat person can not keep the seat belt latched and is not restrained.
Additional Notes:
This is a 8 seat SUV. The second row center seat belt is not working - will not latch. This is caused because the buckle is positioned between the 60/40 moving seats. When people are in the third row seating area and the second row seats move forward to exit it crushes the buckle. After repeated crushes it now does not operate. The second row center seat person can not keep the seat belt latched and is not restrained.
Mfg Campaign: 11508591
Recall Date: Feb 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE SHIFT TO PARK ILLUMINATIONS COMES ON WHEN I STOP AND PUT THE SHIFT LEVER IN PARK POSITION. THIS APPEARED APPROXIMATELY 1 WEEK AGO FEBRUARY 10, 2023. IT IS STEADILY GETTING MORE FREQUENT.SOME TIMES THE CAR WILL NOT TURN OFF UNTIL IT IS BACKED UP SEVERAL TIMES AND THE WARNING GOES OFF .THE CAR IS SCHEDULED FOR REPAIR BEFORE FURTHER TRAVEL IS TAKEN.THE DEALERSHIP HAS STATED THAT IT NEEDS A NEW SHIFTING HARNESS.
Corrective Action:
THE SHIFT TO PARK ILLUMINATIONS COMES ON WHEN I STOP AND PUT THE SHIFT LEVER IN PARK POSITION. THIS APPEARED APPROXIMATELY 1 WEEK AGO FEBRUARY 10, 2023. IT IS STEADILY GETTING MORE FREQUENT.SOME TIMES THE CAR WILL NOT TURN OFF UNTIL IT IS BACKED UP SEVERAL TIMES AND THE WARNING GOES OFF .THE CAR IS SCHEDULED FOR REPAIR BEFORE FURTHER TRAVEL IS TAKEN.THE DEALERSHIP HAS STATED THAT IT NEEDS A NEW SHIFTING HARNESS.
Additional Notes:
THE SHIFT TO PARK ILLUMINATIONS COMES ON WHEN I STOP AND PUT THE SHIFT LEVER IN PARK POSITION. THIS APPEARED APPROXIMATELY 1 WEEK AGO FEBRUARY 10, 2023. IT IS STEADILY GETTING MORE FREQUENT.SOME TIMES THE CAR WILL NOT TURN OFF UNTIL IT IS BACKED UP SEVERAL TIMES AND THE WARNING GOES OFF .THE CAR IS SCHEDULED FOR REPAIR BEFORE FURTHER TRAVEL IS TAKEN.THE DEALERSHIP HAS STATED THAT IT NEEDS A NEW SHIFTING HARNESS.
Mfg Campaign: 11507781
Recall Date: Feb 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
1.Shift to park issue, button on shifter has to be flicked a coupe time for sensor to realize it’s in park. 2. Speeds at 25mph then accelerating, transmission kicks. Transmission also whistles when cold.
Corrective Action:
1.Shift to park issue, button on shifter has to be flicked a coupe time for sensor to realize it’s in park. 2. Speeds at 25mph then accelerating, transmission kicks. Transmission also whistles when cold.
Additional Notes:
1.Shift to park issue, button on shifter has to be flicked a coupe time for sensor to realize it’s in park. 2. Speeds at 25mph then accelerating, transmission kicks. Transmission also whistles when cold.
Mfg Campaign: 11506798
Recall Date: Feb 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
1.Shift to park issue, button on shifter has to be flicked a coupe time for sensor to realize it’s in park. 2. Speeds at 25mph then accelerating, transmission kicks. Transmission also whistles when cold.
Corrective Action:
1.Shift to park issue, button on shifter has to be flicked a coupe time for sensor to realize it’s in park. 2. Speeds at 25mph then accelerating, transmission kicks. Transmission also whistles when cold.
Additional Notes:
1.Shift to park issue, button on shifter has to be flicked a coupe time for sensor to realize it’s in park. 2. Speeds at 25mph then accelerating, transmission kicks. Transmission also whistles when cold.
Mfg Campaign: 11506798
Recall Date: Feb 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Bought car 3 days ago . Everything was fine. Parked in parking spot at grocery store today and dash said “shift to park” even though shifter was in park. Jiggled it, warning went out. Got to work an hour later and it happened 3-4 times. This is very concerning ! I have two small children and when this happens I cannot lock my car or leave it.
Corrective Action:
Bought car 3 days ago . Everything was fine. Parked in parking spot at grocery store today and dash said “shift to park” even though shifter was in park. Jiggled it, warning went out. Got to work an hour later and it happened 3-4 times. This is very concerning ! I have two small children and when this happens I cannot lock my car or leave it.
Additional Notes:
Bought car 3 days ago . Everything was fine. Parked in parking spot at grocery store today and dash said “shift to park” even though shifter was in park. Jiggled it, warning went out. Got to work an hour later and it happened 3-4 times. This is very concerning ! I have two small children and when this happens I cannot lock my car or leave it.
Mfg Campaign: 11506292
Recall Date: Feb 8, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set.
Corrective Action:
Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set.
Additional Notes:
Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set.
Mfg Campaign: 11501831
Recall Date: Jan 15, 2023
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set.
Corrective Action:
Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set.
Additional Notes:
Everytime I set my car to park it says shift to park, also whe I pull it all the way to the letter L it’s really stiff it doesn’t set.
Mfg Campaign: 11501831
Recall Date: Jan 15, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I shift the vehicle from "gear" to "park" the electric system does not register that the car is in "park". I receive a message on the dash (Shift Vehicle to Park) when my vehicle is already in "park". If I try to get out of the car with the dash stating to (Shift Vehicle to Park) the horn starts to beep. I have to keep putting the car in and out of gear and eventually it will electronically realize the vehicle is in "park". Sometimes it takes one or two tries for it to turn off and I can exit my vehicle or it has taken me 10 minutes of continuing to put the car in and out of gear. This started a few weeks ago and has slowly gotten worse. My Traverse is currently at Chevrolet to get fixed and I was quoted $692 plus tax to repair the issue. I have googled this issue and found this same problem posted dating back to 2020 yet this still is not a recall 3 years later. When I called/ dropped off my Traverse at Chevrolet they knew exactly what was happening without me fully explaining. This is a known issue that they stated was a transmission emergency and I was offered a same day appointment vs. waiting for a normal appointment for two weeks.
Corrective Action:
When I shift the vehicle from "gear" to "park" the electric system does not register that the car is in "park". I receive a message on the dash (Shift Vehicle to Park) when my vehicle is already in "park". If I try to get out of the car with the dash stating to (Shift Vehicle to Park) the horn starts to beep. I have to keep putting the car in and out of gear and eventually it will electronically realize the vehicle is in "park". Sometimes it takes one or two tries for it to turn off and I can exit my vehicle or it has taken me 10 minutes of continuing to put the car in and out of gear. This started a few weeks ago and has slowly gotten worse. My Traverse is currently at Chevrolet to get fixed and I was quoted $692 plus tax to repair the issue. I have googled this issue and found this same problem posted dating back to 2020 yet this still is not a recall 3 years later. When I called/ dropped off my Traverse at Chevrolet they knew exactly what was happening without me fully explaining. This is a known issue that they stated was a transmission emergency and I was offered a same day appointment vs. waiting for a normal appointment for two weeks.
Additional Notes:
When I shift the vehicle from "gear" to "park" the electric system does not register that the car is in "park". I receive a message on the dash (Shift Vehicle to Park) when my vehicle is already in "park". If I try to get out of the car with the dash stating to (Shift Vehicle to Park) the horn starts to beep. I have to keep putting the car in and out of gear and eventually it will electronically realize the vehicle is in "park". Sometimes it takes one or two tries for it to turn off and I can exit my vehicle or it has taken me 10 minutes of continuing to put the car in and out of gear. This started a few weeks ago and has slowly gotten worse. My Traverse is currently at Chevrolet to get fixed and I was quoted $692 plus tax to repair the issue. I have googled this issue and found this same problem posted dating back to 2020 yet this still is not a recall 3 years later. When I called/ dropped off my Traverse at Chevrolet they knew exactly what was happening without me fully explaining. This is a known issue that they stated was a transmission emergency and I was offered a same day appointment vs. waiting for a normal appointment for two weeks.
Mfg Campaign: 11501315
Recall Date: Jan 11, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.
Corrective Action:
3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.
Additional Notes:
3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.
Mfg Campaign: 11499891
Recall Date: Jan 3, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.
Corrective Action:
3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.
Additional Notes:
3 major issues—1. The driver side seatbelt does not latch any more. This started happening 11/1/2022. 2. The "Shift to Park" message continues to appear while the car is in park. The vehicle at times will not shut off due to the message even thought it's actually in park. This has been happening for over a year without a fix and now we're over our 3 year warranty. 3. The car has 45 miles on it before it needed to refuel, however, it stalled and completed shut off in the middle of traffic causing a jam behind us! We had one of our toddlers in the car too which could have ended much worse. The car was towed to Chevy ($160 bill for us), and Chevy said it stalled and turned off because the fuel was empty even though it the dashboard said 45 miles on it.
Mfg Campaign: 11499891
Recall Date: Jan 3, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury