Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
538 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE ATTEMPTING TO TURN OFF THE VEHICLE AFTER DRIVING, A NOTIFICATION SAYING "SHIFT TO PARK" IS DISPLAYED ON THE DASH EVEN THOUGH THE VEHICLE IS CONFIRMED TO BE STATIONARY IN PARK. THIS ISSUE CAUSES THE CAR TO REMAIN RUNNING, WHICH IF UNBEKNOWNST TO THE DRIVER, CLOSES THEIR VEHICLE IN A GARAGE WHILE THINKING THEY SHUT THEIR CAR OFF, COULD CAUSE CARBON MONOXIDE POISONING INSIDE THEIR HOME.
Corrective Action:
WHILE ATTEMPTING TO TURN OFF THE VEHICLE AFTER DRIVING, A NOTIFICATION SAYING "SHIFT TO PARK" IS DISPLAYED ON THE DASH EVEN THOUGH THE VEHICLE IS CONFIRMED TO BE STATIONARY IN PARK. THIS ISSUE CAUSES THE CAR TO REMAIN RUNNING, WHICH IF UNBEKNOWNST TO THE DRIVER, CLOSES THEIR VEHICLE IN A GARAGE WHILE THINKING THEY SHUT THEIR CAR OFF, COULD CAUSE CARBON MONOXIDE POISONING INSIDE THEIR HOME.
Additional Notes:
WHILE ATTEMPTING TO TURN OFF THE VEHICLE AFTER DRIVING, A NOTIFICATION SAYING "SHIFT TO PARK" IS DISPLAYED ON THE DASH EVEN THOUGH THE VEHICLE IS CONFIRMED TO BE STATIONARY IN PARK. THIS ISSUE CAUSES THE CAR TO REMAIN RUNNING, WHICH IF UNBEKNOWNST TO THE DRIVER, CLOSES THEIR VEHICLE IN A GARAGE WHILE THINKING THEY SHUT THEIR CAR OFF, COULD CAUSE CARBON MONOXIDE POISONING INSIDE THEIR HOME.
Mfg Campaign: 11353346
Recall Date: Sep 5, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO PARK, THE GEAR SHIFT INDICATOR FAILED TO SHOW THE VEHICLE IN PARK. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO HAVE THE GEAR SHIFT INDICATOR INDICATE THAT THE VEHICLE WAS IN PARK BEFORE THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. JIM KERAS CHEVROLET 2000 COVINGTON PIKE, MEMPHIS, TN 38128, 901-387-2000, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $200 DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT BECAME AWARE THAT THE FAILURE COULD BE CAUSED BY THE GEAR SHIFT HARNESS OR THE GEAR SHIFT ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,700.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO PARK, THE GEAR SHIFT INDICATOR FAILED TO SHOW THE VEHICLE IN PARK. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO HAVE THE GEAR SHIFT INDICATOR INDICATE THAT THE VEHICLE WAS IN PARK BEFORE THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. JIM KERAS CHEVROLET 2000 COVINGTON PIKE, MEMPHIS, TN 38128, 901-387-2000, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $200 DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT BECAME AWARE THAT THE FAILURE COULD BE CAUSED BY THE GEAR SHIFT HARNESS OR THE GEAR SHIFT ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,700.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE INTO PARK, THE GEAR SHIFT INDICATOR FAILED TO SHOW THE VEHICLE IN PARK. THE CONTACT STATED THAT SEVERAL ATTEMPTS WERE NEEDED TO HAVE THE GEAR SHIFT INDICATOR INDICATE THAT THE VEHICLE WAS IN PARK BEFORE THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. JIM KERAS CHEVROLET 2000 COVINGTON PIKE, MEMPHIS, TN 38128, 901-387-2000, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $200 DIAGNOSTIC FEE. UPON INVESTIGATION, THE CONTACT BECAME AWARE THAT THE FAILURE COULD BE CAUSED BY THE GEAR SHIFT HARNESS OR THE GEAR SHIFT ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,700.
Mfg Campaign: 11341307
Recall Date: Jul 24, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GEAR SHIFTER ASSEMBLY FAILED. SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RECOGNIZE THE GEAR SHIFTER IN PARK AND FAILED TO TURN OFF DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033), AND IT WAS DIAGNOSED AND STATED THAT THE GEAR SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GEAR SHIFTER ASSEMBLY FAILED. SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RECOGNIZE THE GEAR SHIFTER IN PARK AND FAILED TO TURN OFF DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033), AND IT WAS DIAGNOSED AND STATED THAT THE GEAR SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET TRAVERSE. THE CONTACT STATED THAT THE GEAR SHIFTER ASSEMBLY FAILED. SHIFT TO PARK WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE VEHICLE FAILED TO RECOGNIZE THE GEAR SHIFTER IN PARK AND FAILED TO TURN OFF DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO MEDVED CHEVROLET (11001 W INTERSTATE 70 FRONTAGE RD N, WHEAT RIDGE, CO 80033), AND IT WAS DIAGNOSED AND STATED THAT THE GEAR SHIFTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. *DT*JB
Mfg Campaign: 11331109
Recall Date: Jun 26, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
OCT 2019 HAD GEAR SHIFT HARNESS REPLACED BECAUSE SHIFT TO PARK WAS SHOWING UP AND VEHICLE WOULDN'T TURN OFF OR LOCK. THE SAME THING HAPPENED AGAIN IN DEC 2019 AND I HAD TO HAVE THE SHIFTER REPLACED. JUNE 10 2020, VEHICLE STOPPED CROSSING A MAIN ROAD AND IT WOULDN'T MOVE FORWARDS OR BACKWARDS. HAD TO LET VEHICLE ROLL BACKWARDS TO A SEMI SAFE SPOT OUT OF TRAFFIC. POLICE HAD TO BE CALLED BECAUSE THERE IS A LOT OF TRAFFIC IN THIS AREA AND I COULDN'T GET THE VEHICLE OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO REPLACED. THEY SAID THERE AREN'T ANY PARTS AVAILABLE TO FIX IT DUE TO GM BEING CLOSED DUE TO COVID. I ONLY HAVE 21,000 MILES ON THE VEHICLE AND HAVE HAD IT FOR 2 YEARS AND 3 MONTHS. I DON'T HAVE PAPERWORK FROM THE DEALERSHIP AND A POLICE REPORT WASN'T FILED BECAUSE THEY ONLY PROVIDED THEIR VEHICLE FOR SAFETY CONCERNS. *TR
Corrective Action:
OCT 2019 HAD GEAR SHIFT HARNESS REPLACED BECAUSE SHIFT TO PARK WAS SHOWING UP AND VEHICLE WOULDN'T TURN OFF OR LOCK. THE SAME THING HAPPENED AGAIN IN DEC 2019 AND I HAD TO HAVE THE SHIFTER REPLACED. JUNE 10 2020, VEHICLE STOPPED CROSSING A MAIN ROAD AND IT WOULDN'T MOVE FORWARDS OR BACKWARDS. HAD TO LET VEHICLE ROLL BACKWARDS TO A SEMI SAFE SPOT OUT OF TRAFFIC. POLICE HAD TO BE CALLED BECAUSE THERE IS A LOT OF TRAFFIC IN THIS AREA AND I COULDN'T GET THE VEHICLE OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO REPLACED. THEY SAID THERE AREN'T ANY PARTS AVAILABLE TO FIX IT DUE TO GM BEING CLOSED DUE TO COVID. I ONLY HAVE 21,000 MILES ON THE VEHICLE AND HAVE HAD IT FOR 2 YEARS AND 3 MONTHS. I DON'T HAVE PAPERWORK FROM THE DEALERSHIP AND A POLICE REPORT WASN'T FILED BECAUSE THEY ONLY PROVIDED THEIR VEHICLE FOR SAFETY CONCERNS. *TR
Additional Notes:
OCT 2019 HAD GEAR SHIFT HARNESS REPLACED BECAUSE SHIFT TO PARK WAS SHOWING UP AND VEHICLE WOULDN'T TURN OFF OR LOCK. THE SAME THING HAPPENED AGAIN IN DEC 2019 AND I HAD TO HAVE THE SHIFTER REPLACED. JUNE 10 2020, VEHICLE STOPPED CROSSING A MAIN ROAD AND IT WOULDN'T MOVE FORWARDS OR BACKWARDS. HAD TO LET VEHICLE ROLL BACKWARDS TO A SEMI SAFE SPOT OUT OF TRAFFIC. POLICE HAD TO BE CALLED BECAUSE THERE IS A LOT OF TRAFFIC IN THIS AREA AND I COULDN'T GET THE VEHICLE OFF THE ROAD. VEHICLE TOWED TO DEALERSHIP AND THEY SAID THE TRANSMISSION NEEDS TO REPLACED. THEY SAID THERE AREN'T ANY PARTS AVAILABLE TO FIX IT DUE TO GM BEING CLOSED DUE TO COVID. I ONLY HAVE 21,000 MILES ON THE VEHICLE AND HAVE HAD IT FOR 2 YEARS AND 3 MONTHS. I DON'T HAVE PAPERWORK FROM THE DEALERSHIP AND A POLICE REPORT WASN'T FILED BECAUSE THEY ONLY PROVIDED THEIR VEHICLE FOR SAFETY CONCERNS. *TR
Mfg Campaign: 11330704
Recall Date: Jun 24, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Corrective Action:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Additional Notes:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Mfg Campaign: 11329767
Recall Date: Jun 19, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Corrective Action:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Additional Notes:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Mfg Campaign: 11329767
Recall Date: Jun 19, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Corrective Action:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Additional Notes:
AUTO WILL NOT SHUT OFF WHEN PUT IN PARK. MESSAGE INDICATES 'PUT IN PARK'. TRIED SEVERAL TIMES. ENGINE WILL GO OFF, ELECTRONICS STAY ON. WOULD DRAIN BATTERY IF LEFT ON. ALSO, BLUETOOTH CONTINUES TO DISCONNECT. BRAKES SQUEAK CONSTANTLY, FROM THE TIME IT WAS DRIVEN OFF THE LOT. CAR STUTTERS WHEN YOU ATTEMPT TO ACCELERATE. CAR HAS BEEN TO DEALER MANY TIMES, SUPPOSEDLY 'FIXED'. I WAS TOLD TO TRY HIGHER OCTANE GAS. THIS SHOULD NOT BE NECESSARY. ELECTRICAL PROBLEMS ARE INCREASING. WE HAVE PURCHASED SEVERAL CHEVROLETS, THIS IS THE ABSOLUTE WORST VEHICLE AS FAR AS PROBLEMS WHICH, AFTER 2-1/2 YEARS, HAVE NOT BEEN REPAIRED. WHY IS THERE NOT A RECALL??? CAR IS CURRENTLY AT THE DEALER, AGAIN. *TR
Mfg Campaign: 11329767
Recall Date: Jun 19, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR
Corrective Action:
I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR
Additional Notes:
I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR
Mfg Campaign: 11329103
Recall Date: Jun 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR
Corrective Action:
I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR
Additional Notes:
I HAD PURCHASE A 2018 CHEVY TRAVERSE FROM CURRY CHEVROLET IN THE SAME YEAR, I NOTICE A LITTLE SLIPPING WITH A LITTLE JERKING SOMETIMES A FEW MONTHS LATER AND THE SHIFT TO PARK WAS ACTING UP. I CALLED CURRY AND ASKED THEM IS THERE ANY PROBLEMS OR RECALLS WITH THIS MODEL, SERVICE DEPT SAID NO, THEN I HAD CALLED A DEFERENT DEALERSHIP THEY SAID THE SAME, AND I HAD CALL CURRY ABOUT THREE TIMES REGARDING MY THIS PROBLEM, SO I KEPT CHECKING MY VIN# ON CHEVY .COM NOTHING COMES UP. SO I WENT ON LINE TO FIND OUT I WASN'T ALONE REGARDING THESE PROBLEMS EVEN WITH LATER MODELS. THEN I CALLED CUSTOMER CARE TWICE TO MAKE SURE THE INFO I WAS GIVING WAS THE SAME, I HAD EXPLAINED MY PROBLEMS WITH THEM, SHE SAID THERE ARE NO RECALLS UNDER MY VIN# AT THIS TIME, I WENT OVER MY WARRANTY WITH BOTH CUSTOMER REPS, BOTH WERE ACCURATE THAT MY VEHICLE IS STILL COVERED. I ALSO RECEIVED INFO THERE IS A BULLETIN OUT #18-NA-121. I AM HOPING THERE WONT BE ANY PROBLEMS CORRECTING THESE ISSUES, I AM PREPARED FOR A FIGHT GETTING A LAWYER AND GOING TO MANY NEWS STATIONS, I DON'T UNDERSTAND WHY WOULD YOU PUT A DEFECTIVE PART NOT ONLY IN MY MODEL BUT OTHERS WITH OUT SOLVING THE PROBLEMS FIRST ACCORDING TO OTHER OWNERS THAT HAD POSTED THE SAME PROBLEMS WITH THE POWERTRAIN. I AM TRULY DISAPPOINTED WITH CHEVROLET, AND TO THINK I LEFT FORD & DODGE. *TR
Mfg Campaign: 11329103
Recall Date: Jun 16, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN PLACING CAR IN PARK, ERROR MESSAGE COMES ON AND SAYS PLACE CAR IN PARK. CAR REMAINS RUNNING AND WON'T SHUT OFF. *TR
Corrective Action:
WHEN PLACING CAR IN PARK, ERROR MESSAGE COMES ON AND SAYS PLACE CAR IN PARK. CAR REMAINS RUNNING AND WON'T SHUT OFF. *TR
Additional Notes:
WHEN PLACING CAR IN PARK, ERROR MESSAGE COMES ON AND SAYS PLACE CAR IN PARK. CAR REMAINS RUNNING AND WON'T SHUT OFF. *TR
Mfg Campaign: 11327706
Recall Date: Jun 8, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DUAL SUNROOF/MOONROOF DEFECT WITH A LEAK TO THE HEADLINER. *TR
Corrective Action:
DUAL SUNROOF/MOONROOF DEFECT WITH A LEAK TO THE HEADLINER. *TR
Additional Notes:
DUAL SUNROOF/MOONROOF DEFECT WITH A LEAK TO THE HEADLINER. *TR
Mfg Campaign: 11327110
Recall Date: Jun 3, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE BRAKE SYSTEM FAILED ALLOWING THE PEDAL TO TRAVEL TO THE FLOOR. ONLY A SMALL ABOUT OF REAR BRAKE PRESSURE ALLOWED THE VEHICLE TO STOP. ISSUE WAS DISCOVERED TO BE A FAILED MASTER CYLINDER LEAKING ALL BRAKE FLUID INTO THE BRAKE BOOSTER, SUCKING IN AIR CAUSING BRAKE FAILURE. HAD THE CAR NOT BEEN MOVING VERY SLOW WHEN THIS OCCURRED, THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. VEHICLE ONLY HS 39K MILES. I AM BEING MADE TO PAY FOR REPAIRS OUT OF POCKET. WORKING WITH GM TO UNDERSTAND IF THEY ARE WILLING TO PAY FOR A BRAKE FAILURE ON A ALMOST NEW VEHICLE. *TR
Corrective Action:
VEHICLE BRAKE SYSTEM FAILED ALLOWING THE PEDAL TO TRAVEL TO THE FLOOR. ONLY A SMALL ABOUT OF REAR BRAKE PRESSURE ALLOWED THE VEHICLE TO STOP. ISSUE WAS DISCOVERED TO BE A FAILED MASTER CYLINDER LEAKING ALL BRAKE FLUID INTO THE BRAKE BOOSTER, SUCKING IN AIR CAUSING BRAKE FAILURE. HAD THE CAR NOT BEEN MOVING VERY SLOW WHEN THIS OCCURRED, THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. VEHICLE ONLY HS 39K MILES. I AM BEING MADE TO PAY FOR REPAIRS OUT OF POCKET. WORKING WITH GM TO UNDERSTAND IF THEY ARE WILLING TO PAY FOR A BRAKE FAILURE ON A ALMOST NEW VEHICLE. *TR
Additional Notes:
VEHICLE BRAKE SYSTEM FAILED ALLOWING THE PEDAL TO TRAVEL TO THE FLOOR. ONLY A SMALL ABOUT OF REAR BRAKE PRESSURE ALLOWED THE VEHICLE TO STOP. ISSUE WAS DISCOVERED TO BE A FAILED MASTER CYLINDER LEAKING ALL BRAKE FLUID INTO THE BRAKE BOOSTER, SUCKING IN AIR CAUSING BRAKE FAILURE. HAD THE CAR NOT BEEN MOVING VERY SLOW WHEN THIS OCCURRED, THERE WOULD HAVE BEEN A SERIOUS ACCIDENT. VEHICLE ONLY HS 39K MILES. I AM BEING MADE TO PAY FOR REPAIRS OUT OF POCKET. WORKING WITH GM TO UNDERSTAND IF THEY ARE WILLING TO PAY FOR A BRAKE FAILURE ON A ALMOST NEW VEHICLE. *TR
Mfg Campaign: 11324956
Recall Date: May 18, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Corrective Action:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Additional Notes:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Mfg Campaign: 11324957
Recall Date: May 18, 2020
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Corrective Action:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Additional Notes:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Mfg Campaign: 11324957
Recall Date: May 18, 2020
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Corrective Action:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Additional Notes:
POWER STEERING FAILED ON VEHICLE WHILE IN MOTION. ELECTRIC POWER STEERING MODULE FAILED CAUSING EXTREME DIFFICULTY GETTING THE VEHICLE PARKED. STEERING RACK HAD TO BE REPLACED AND COMPUTER RE-PROGRAMMED. VEHICLE IS BACK AT THE DEALER WITH A SIMILAR TROUBLE CODE FOR A FOLLOW UP TO THE ORIGINAL REPAIR. IT TOOK GM OVER 4 MONTHS TO GET THE REPLACEMENT PART MAKING US DRIVE OUR VEHICLE WITH A FAULTY STEERING RACK NEVER ONCE PROVIDING A LOANER VEHICLE OR BUYBACK OPPORTUNITY. *TR
Mfg Campaign: 11324957
Recall Date: May 18, 2020
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHEN DRIVING, THE BRAKE WARNING LIGHT CAME ON SAYING " REDUCED BRAKING POWER---GET SERVICE IMMEDIATELY. SAFETY CONCERN. I TOOK CAR INTO THE DEALER. THEY DIAGNOSED THAT THE MASTER CYLINDER SEAL HAD FAILED AND THAT BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER. DEALER SAYS IT IS NOT COVERED BY WARRANTY. I CAN'T BELIEVE BECAUSE OF THE LOW MILAGE AND SIGNIFICANT SAFETY CONCERN THAT THIS REPAIR WOULD NOT BE COVERED.
Corrective Action:
WHEN DRIVING, THE BRAKE WARNING LIGHT CAME ON SAYING " REDUCED BRAKING POWER---GET SERVICE IMMEDIATELY. SAFETY CONCERN. I TOOK CAR INTO THE DEALER. THEY DIAGNOSED THAT THE MASTER CYLINDER SEAL HAD FAILED AND THAT BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER. DEALER SAYS IT IS NOT COVERED BY WARRANTY. I CAN'T BELIEVE BECAUSE OF THE LOW MILAGE AND SIGNIFICANT SAFETY CONCERN THAT THIS REPAIR WOULD NOT BE COVERED.
Additional Notes:
WHEN DRIVING, THE BRAKE WARNING LIGHT CAME ON SAYING " REDUCED BRAKING POWER---GET SERVICE IMMEDIATELY. SAFETY CONCERN. I TOOK CAR INTO THE DEALER. THEY DIAGNOSED THAT THE MASTER CYLINDER SEAL HAD FAILED AND THAT BRAKE FLUID WAS LEAKING FROM THE MASTER CYLINDER INTO THE BRAKE BOOSTER. DEALER SAYS IT IS NOT COVERED BY WARRANTY. I CAN'T BELIEVE BECAUSE OF THE LOW MILAGE AND SIGNIFICANT SAFETY CONCERN THAT THIS REPAIR WOULD NOT BE COVERED.
Mfg Campaign: 11322399
Recall Date: Apr 27, 2020
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THIS IS NOT TO REPORT AN INCIDENT BUT MORE OF A CONCERN WITH THE ROOF STRUCTURE OF MY 2018 CHEVROLET TRAVERSE PREMIUM. ON MULTIPLE OCCASIONS WHILE WASHING THE ROOF OF MY SUV I NOTICED THE SHEET METAL FLEXING ACROSS THE CENTER MIDLINE OF THE ROOF FROM THE LIFTGATE ALL THE WAY TO THE WINDSHIELD. LUCKILY, I DO NOT HAVE A SUNROOF ON MY VEHICLE. THE AMOUNT OF PRESSURE I EXERT WHILE SCRUBBING THE ROOF OF THE CAR IS LESS THAT 20 LBS PER SQUARE INCH. I TRIED CAPTURING THIS ON CAMERA BUT THE IMAGES KEEP COMING UP BLURRY. *TR
Corrective Action:
THIS IS NOT TO REPORT AN INCIDENT BUT MORE OF A CONCERN WITH THE ROOF STRUCTURE OF MY 2018 CHEVROLET TRAVERSE PREMIUM. ON MULTIPLE OCCASIONS WHILE WASHING THE ROOF OF MY SUV I NOTICED THE SHEET METAL FLEXING ACROSS THE CENTER MIDLINE OF THE ROOF FROM THE LIFTGATE ALL THE WAY TO THE WINDSHIELD. LUCKILY, I DO NOT HAVE A SUNROOF ON MY VEHICLE. THE AMOUNT OF PRESSURE I EXERT WHILE SCRUBBING THE ROOF OF THE CAR IS LESS THAT 20 LBS PER SQUARE INCH. I TRIED CAPTURING THIS ON CAMERA BUT THE IMAGES KEEP COMING UP BLURRY. *TR
Additional Notes:
THIS IS NOT TO REPORT AN INCIDENT BUT MORE OF A CONCERN WITH THE ROOF STRUCTURE OF MY 2018 CHEVROLET TRAVERSE PREMIUM. ON MULTIPLE OCCASIONS WHILE WASHING THE ROOF OF MY SUV I NOTICED THE SHEET METAL FLEXING ACROSS THE CENTER MIDLINE OF THE ROOF FROM THE LIFTGATE ALL THE WAY TO THE WINDSHIELD. LUCKILY, I DO NOT HAVE A SUNROOF ON MY VEHICLE. THE AMOUNT OF PRESSURE I EXERT WHILE SCRUBBING THE ROOF OF THE CAR IS LESS THAT 20 LBS PER SQUARE INCH. I TRIED CAPTURING THIS ON CAMERA BUT THE IMAGES KEEP COMING UP BLURRY. *TR
Mfg Campaign: 11321484
Recall Date: Apr 18, 2020
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
THE SEATBELT BEHIND THE PASSENGER SIDE WILL NOT WORK. IT WILL NOT EXTEND TO BUCKLE IT. I HAVE TAKEN IT TO THE DEALERSHIP THREE DIFFERENT TIMES. THEY HAVE ATTEMPTED TO REPAIR IT AND REPLACE ALL THE PARTS, HOWEVER IT STILL WILL NOT WORK. THE VEHICLE DOES NOT HAVE 30K MILES AND GM REFUSES TO HELP. *TR
Corrective Action:
THE SEATBELT BEHIND THE PASSENGER SIDE WILL NOT WORK. IT WILL NOT EXTEND TO BUCKLE IT. I HAVE TAKEN IT TO THE DEALERSHIP THREE DIFFERENT TIMES. THEY HAVE ATTEMPTED TO REPAIR IT AND REPLACE ALL THE PARTS, HOWEVER IT STILL WILL NOT WORK. THE VEHICLE DOES NOT HAVE 30K MILES AND GM REFUSES TO HELP. *TR
Additional Notes:
THE SEATBELT BEHIND THE PASSENGER SIDE WILL NOT WORK. IT WILL NOT EXTEND TO BUCKLE IT. I HAVE TAKEN IT TO THE DEALERSHIP THREE DIFFERENT TIMES. THEY HAVE ATTEMPTED TO REPAIR IT AND REPLACE ALL THE PARTS, HOWEVER IT STILL WILL NOT WORK. THE VEHICLE DOES NOT HAVE 30K MILES AND GM REFUSES TO HELP. *TR
Mfg Campaign: 11321253
Recall Date: Apr 15, 2020
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK. (SHIFT TO PARK) COMES ON THE SCREEN AND THE CARS SYSTEMS STAY ON. *TR
Corrective Action:
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK. (SHIFT TO PARK) COMES ON THE SCREEN AND THE CARS SYSTEMS STAY ON. *TR
Additional Notes:
WHEN PUTTING THE TRANSMISSION IN PARK THE CARS COMPUTER SAYS IT IS NOT IN PARK. (SHIFT TO PARK) COMES ON THE SCREEN AND THE CARS SYSTEMS STAY ON. *TR
Mfg Campaign: 11321130
Recall Date: Apr 14, 2020
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
Corrective Action:
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
Additional Notes:
WHEN YOU PUT THE CAR IN PARK AND GO TO SHIFT IT OFF THE CAR DOESN'T SENSES THAT IT'S PARKED. WILL NOT SHUT OFF COMPLETELY AND CAN'T LOCK OR ARM CAR. RESTARTED CAR SEVERAL TIMES AND STILL SIGNALS THE CAR IS NOT IN PARK. *TR
Mfg Campaign: 11319356
Recall Date: Mar 26, 2020
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