Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Mfg Campaign: N242454440
Recall Date: Oct 24, 2024
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC. (GM) is recalling certain 2021 Chevrolet Silverado 1500 vehicles. The front driver's side air bag module may be missing one or more metal tabs that secure the plastic air bag cover to the housing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336560
Recall Date: Jul 1, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202322230
Recall Date: Dec 23, 2020
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202319030
Recall Date: Nov 5, 2020
Consumer Complaints
672 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving my 2021 Silverado when i was stopped at a 4 way waiting my turn. When it was my turn i made a left hand turn and and travelled a short distance going 20-25 mph when my engine made an odd sound and shut off in traffic!. I attempted to restart it and it did noting. Truck was towed to Hendricks Chevrolet where the truck was bought and received regular maintenance. When the truck stopped in traffic there were no warning lights on the dash before during or after. Once the truck was at the dealership for inspection i was advised That the motor was sized and that number 1 and 2 rod bearings failed and were ground in the crank journals. I asked how could that happen when the the truck has had regular oil changes by them and is there an issue with these engines? I was told that they see a few 6.2 engines with these types of issues.
Corrective Action:
I was driving my 2021 Silverado when i was stopped at a 4 way waiting my turn. When it was my turn i made a left hand turn and and travelled a short distance going 20-25 mph when my engine made an odd sound and shut off in traffic!. I attempted to restart it and it did noting. Truck was towed to Hendricks Chevrolet where the truck was bought and received regular maintenance. When the truck stopped in traffic there were no warning lights on the dash before during or after. Once the truck was at the dealership for inspection i was advised That the motor was sized and that number 1 and 2 rod bearings failed and were ground in the crank journals. I asked how could that happen when the the truck has had regular oil changes by them and is there an issue with these engines? I was told that they see a few 6.2 engines with these types of issues.
Additional Notes:
I was driving my 2021 Silverado when i was stopped at a 4 way waiting my turn. When it was my turn i made a left hand turn and and travelled a short distance going 20-25 mph when my engine made an odd sound and shut off in traffic!. I attempted to restart it and it did noting. Truck was towed to Hendricks Chevrolet where the truck was bought and received regular maintenance. When the truck stopped in traffic there were no warning lights on the dash before during or after. Once the truck was at the dealership for inspection i was advised That the motor was sized and that number 1 and 2 rod bearings failed and were ground in the crank journals. I asked how could that happen when the the truck has had regular oil changes by them and is there an issue with these engines? I was told that they see a few 6.2 engines with these types of issues.
Mfg Campaign: 11650079
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I had my windshield replaced and the installer said when he removed the old glass, the bottom of the glass didn't have the rubber strip accross the bottom. Our rear sliding window has had a small leak, so we asked him to check it out too. He noticed that the window also does not have the rubber weather seal.
Corrective Action:
I had my windshield replaced and the installer said when he removed the old glass, the bottom of the glass didn't have the rubber strip accross the bottom. Our rear sliding window has had a small leak, so we asked him to check it out too. He noticed that the window also does not have the rubber weather seal.
Additional Notes:
I had my windshield replaced and the installer said when he removed the old glass, the bottom of the glass didn't have the rubber strip accross the bottom. Our rear sliding window has had a small leak, so we asked him to check it out too. He noticed that the window also does not have the rubber weather seal.
Mfg Campaign: 11650137
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving on the interstate at approximately 70 MPH, the vehicle lost motive power. The vehicle failed to accelerate over 35 MPH. The vehicle went into Low-Power Mode. The check engine warning light was illuminated. The driver was able to take the exit ramp and continued driving. The vehicle was taken to the local dealer, where it was diagnosed that the camshaft and cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 91,000.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving on the interstate at approximately 70 MPH, the vehicle lost motive power. The vehicle failed to accelerate over 35 MPH. The vehicle went into Low-Power Mode. The check engine warning light was illuminated. The driver was able to take the exit ramp and continued driving. The vehicle was taken to the local dealer, where it was diagnosed that the camshaft and cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 91,000.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving on the interstate at approximately 70 MPH, the vehicle lost motive power. The vehicle failed to accelerate over 35 MPH. The vehicle went into Low-Power Mode. The check engine warning light was illuminated. The driver was able to take the exit ramp and continued driving. The vehicle was taken to the local dealer, where it was diagnosed that the camshaft and cylinder head needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 91,000.
Mfg Campaign: 11650236
Recall Date: Mar 24, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission valves failed and torque converter clutch slipped causing the truck to have harsh shifting issues, acceleration issues, and wheel-lock up. I've had to replace my full transmission and receive a new torque converter clutch, reprogrammed.
Corrective Action:
The transmission valves failed and torque converter clutch slipped causing the truck to have harsh shifting issues, acceleration issues, and wheel-lock up. I've had to replace my full transmission and receive a new torque converter clutch, reprogrammed.
Additional Notes:
The transmission valves failed and torque converter clutch slipped causing the truck to have harsh shifting issues, acceleration issues, and wheel-lock up. I've had to replace my full transmission and receive a new torque converter clutch, reprogrammed.
Mfg Campaign: 11649692
Recall Date: Mar 21, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is the problem. The truck shudders. I took it to a mechanic, David Gessel's Auto Service 863-401-2860. The mechanic serviced the transmission and informed me that the transmission will need to be replaced eventually and that the torque converter is coming apart. It seems like the same issues 2019 transmissions in Chevys were having. My transmission is an automatic 8speed. The service performed fixed the problem of shuddering but now the truck is doing it again.
Corrective Action:
The transmission is the problem. The truck shudders. I took it to a mechanic, David Gessel's Auto Service 863-401-2860. The mechanic serviced the transmission and informed me that the transmission will need to be replaced eventually and that the torque converter is coming apart. It seems like the same issues 2019 transmissions in Chevys were having. My transmission is an automatic 8speed. The service performed fixed the problem of shuddering but now the truck is doing it again.
Additional Notes:
The transmission is the problem. The truck shudders. I took it to a mechanic, David Gessel's Auto Service 863-401-2860. The mechanic serviced the transmission and informed me that the transmission will need to be replaced eventually and that the torque converter is coming apart. It seems like the same issues 2019 transmissions in Chevys were having. My transmission is an automatic 8speed. The service performed fixed the problem of shuddering but now the truck is doing it again.
Mfg Campaign: 11649389
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
When it rains. Tailgate opens on it own. Either have to lock truck or quickly put into drive to prevent tailgate from opening on its own. Only in wet weather. Tailgate opened on its own in rainy weather when parked at hardware store. I began to drive away not knowing tailgate opened and lost tool box and material out the back while making a turn. Speaking with GM I was explained it’s a known issue on 2500 models but not for 1500 models.
Corrective Action:
When it rains. Tailgate opens on it own. Either have to lock truck or quickly put into drive to prevent tailgate from opening on its own. Only in wet weather. Tailgate opened on its own in rainy weather when parked at hardware store. I began to drive away not knowing tailgate opened and lost tool box and material out the back while making a turn. Speaking with GM I was explained it’s a known issue on 2500 models but not for 1500 models.
Additional Notes:
When it rains. Tailgate opens on it own. Either have to lock truck or quickly put into drive to prevent tailgate from opening on its own. Only in wet weather. Tailgate opened on its own in rainy weather when parked at hardware store. I began to drive away not knowing tailgate opened and lost tool box and material out the back while making a turn. Speaking with GM I was explained it’s a known issue on 2500 models but not for 1500 models.
Mfg Campaign: 11649429
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission on my truck failed. My truck now requires a new transmission. A repair costing over $7000. The transmission gave out while pulling into a street with my wife and child in the car. The truck would struggle to go into gear and lurch violently. The dealer was able to replicate these problems.
Corrective Action:
The transmission on my truck failed. My truck now requires a new transmission. A repair costing over $7000. The transmission gave out while pulling into a street with my wife and child in the car. The truck would struggle to go into gear and lurch violently. The dealer was able to replicate these problems.
Additional Notes:
The transmission on my truck failed. My truck now requires a new transmission. A repair costing over $7000. The transmission gave out while pulling into a street with my wife and child in the car. The truck would struggle to go into gear and lurch violently. The dealer was able to replicate these problems.
Mfg Campaign: 11649610
Recall Date: Mar 20, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Baton Rouge Louisiana
Corrective Action:
Baton Rouge Louisiana
Additional Notes:
Baton Rouge Louisiana
Mfg Campaign: 11648903
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Baton Rouge Louisiana
Corrective Action:
Baton Rouge Louisiana
Additional Notes:
Baton Rouge Louisiana
Mfg Campaign: 11648903
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Baton Rouge Louisiana
Corrective Action:
Baton Rouge Louisiana
Additional Notes:
Baton Rouge Louisiana
Mfg Campaign: 11648904
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Baton Rouge Louisiana
Corrective Action:
Baton Rouge Louisiana
Additional Notes:
Baton Rouge Louisiana
Mfg Campaign: 11648904
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failed, crank bearings let go. Truck lost power while traveling down the road.
Corrective Action:
Engine failed, crank bearings let go. Truck lost power while traveling down the road.
Additional Notes:
Engine failed, crank bearings let go. Truck lost power while traveling down the road.
Mfg Campaign: 11649024
Recall Date: Mar 18, 2025
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Upper control arm ball joint separated from the control arm causing steering loss.
Corrective Action:
Upper control arm ball joint separated from the control arm causing steering loss.
Additional Notes:
Upper control arm ball joint separated from the control arm causing steering loss.
Mfg Campaign: 11648640
Recall Date: Mar 17, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The automatic transmission appears to be going out. Hard shifting occurs when speeding up or slowing down along with loud thuds and jerks. No warning lamps have come on, I will be taking it to a shop to have the transmission fixed.
Corrective Action:
The automatic transmission appears to be going out. Hard shifting occurs when speeding up or slowing down along with loud thuds and jerks. No warning lamps have come on, I will be taking it to a shop to have the transmission fixed.
Additional Notes:
The automatic transmission appears to be going out. Hard shifting occurs when speeding up or slowing down along with loud thuds and jerks. No warning lamps have come on, I will be taking it to a shop to have the transmission fixed.
Mfg Campaign: 11648542
Recall Date: Mar 16, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The tumbler in keyed switch is locked up solid . Cannot turn key to start or turn on.
Corrective Action:
The tumbler in keyed switch is locked up solid . Cannot turn key to start or turn on.
Additional Notes:
The tumbler in keyed switch is locked up solid . Cannot turn key to start or turn on.
Mfg Campaign: 11647754
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle feels like it's hitting a bump down the road 65 miles an hour. There is no bump it's the transmission. My truck has 80240
Corrective Action:
Vehicle feels like it's hitting a bump down the road 65 miles an hour. There is no bump it's the transmission. My truck has 80240
Additional Notes:
Vehicle feels like it's hitting a bump down the road 65 miles an hour. There is no bump it's the transmission. My truck has 80240
Mfg Campaign: 11647766
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle feels like it's hitting a bump down the road 65 miles an hour. There is no bump it's the transmission. My truck has 80240
Corrective Action:
Vehicle feels like it's hitting a bump down the road 65 miles an hour. There is no bump it's the transmission. My truck has 80240
Additional Notes:
Vehicle feels like it's hitting a bump down the road 65 miles an hour. There is no bump it's the transmission. My truck has 80240
Mfg Campaign: 11647766
Recall Date: Mar 11, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle came to a complete stop. The contact shifted into reverse and parked the vehicle. No warning light was illuminated. In addition, the contact stated that the failure had occurred while facing oncoming traffic. The vehicle was towed to the dealer where it was diagnosed with a failed check valve ball. The contact was informed that the check valve ball body and plates needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 52,648.
Corrective Action:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle came to a complete stop. The contact shifted into reverse and parked the vehicle. No warning light was illuminated. In addition, the contact stated that the failure had occurred while facing oncoming traffic. The vehicle was towed to the dealer where it was diagnosed with a failed check valve ball. The contact was informed that the check valve ball body and plates needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 52,648.
Additional Notes:
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle came to a complete stop. The contact shifted into reverse and parked the vehicle. No warning light was illuminated. In addition, the contact stated that the failure had occurred while facing oncoming traffic. The vehicle was towed to the dealer where it was diagnosed with a failed check valve ball. The contact was informed that the check valve ball body and plates needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 52,648.
Mfg Campaign: 11646456
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulder. I tried re starting the engine and nothing happened. I had it towed to Simpson Chevrolet in Irvine CA. they reported back to me and said Engine has seized and I will need a new engine, cost of $16,893. I cannot afford a new engine right now and have been left without a vehicle. GM has taken no responsibility for this failure even though all maintenance has been performed on time every time.
Corrective Action:
Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulder. I tried re starting the engine and nothing happened. I had it towed to Simpson Chevrolet in Irvine CA. they reported back to me and said Engine has seized and I will need a new engine, cost of $16,893. I cannot afford a new engine right now and have been left without a vehicle. GM has taken no responsibility for this failure even though all maintenance has been performed on time every time.
Additional Notes:
Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulder. I tried re starting the engine and nothing happened. I had it towed to Simpson Chevrolet in Irvine CA. they reported back to me and said Engine has seized and I will need a new engine, cost of $16,893. I cannot afford a new engine right now and have been left without a vehicle. GM has taken no responsibility for this failure even though all maintenance has been performed on time every time.
Mfg Campaign: 11646498
Recall Date: Mar 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulder. I tried re starting the engine and nothing happened. I had it towed to Simpson Chevrolet in Irvine CA. they reported back to me and said Engine has seized and I will need a new engine, cost of $16,893. I cannot afford a new engine right now and have been left without a vehicle. GM has taken no responsibility for this failure even though all maintenance has been performed on time every time.
Corrective Action:
Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulder. I tried re starting the engine and nothing happened. I had it towed to Simpson Chevrolet in Irvine CA. they reported back to me and said Engine has seized and I will need a new engine, cost of $16,893. I cannot afford a new engine right now and have been left without a vehicle. GM has taken no responsibility for this failure even though all maintenance has been performed on time every time.
Additional Notes:
Engine Seized up on me while driving on the freeway. Four of the crankshaft bearings seized up and one of those four completely melted. good thing the freeway I was on was not too crowded, my dash just all of a sudden lit up saying shift to neutral to restart engine. I was able to get to the shoulder. I tried re starting the engine and nothing happened. I had it towed to Simpson Chevrolet in Irvine CA. they reported back to me and said Engine has seized and I will need a new engine, cost of $16,893. I cannot afford a new engine right now and have been left without a vehicle. GM has taken no responsibility for this failure even though all maintenance has been performed on time every time.
Mfg Campaign: 11646498
Recall Date: Mar 5, 2025
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