Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2019-2021 GMC Sierra 1500 and Silverado 1500 vehicles equipped with certain accessory road tires and a 17" spare tire. The 17" spare tire provided with the vehicle is not compatible for use with the accessory wheels, which can cause the anti-lock brake system (ABS) to not function properly under certain conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212346510
Recall Date: Dec 16, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212336230
Recall Date: Jun 3, 2021
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat frame in the front-row center seating position.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314670
Recall Date: Dec 17, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 and 2020 Chevrolet Silverado 2500 trucks. One of the driveshaft joints may not have been properly welded, causing the driveshaft to separate while the vehicle is moving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202314870
Recall Date: Oct 22, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. These vehicles received updated software for the Electronic Brake Control Module (EBCM). This software has an error, and as a result, the vehicle's electronic brake assist may be disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268091
Recall Date: Jan 30, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500 trucks. The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192273510
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500, Cadillac CT6, and GMC Sierra 1500 vehicles. Due to an Electronic Brake Control Module (EBCM) software error, the vehicle's Electronic Stability Control (ESC) and Antilock Brake System (ABS) may become disabled. Furthermore, if this specific error occurs, the vehicle's diagnostics will not illuminate the instrument cluster ESC and ABS malfunction warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic Stability Control" and 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268090
Recall Date: Dec 12, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening in the pretensioner bracket, possibly igniting the carpet.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192270600
Recall Date: Nov 14, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 Crew Cab and GMC Sierra 1500 Crew Cab vehicles. The passenger-side frontal air bag module may have been damaged during assembly, possibly resulting in the air bag not inflating properly in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N182198820
Recall Date: Dec 6, 2018
Consumer Complaints
1.2K ComplaintsGeneral Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Transmission slipping at 58k Radiator leak at 52k Fuel Pump went out at 42k
Corrective Action:
Transmission slipping at 58k Radiator leak at 52k Fuel Pump went out at 42k
Additional Notes:
Transmission slipping at 58k Radiator leak at 52k Fuel Pump went out at 42k
Mfg Campaign: 11499459
Recall Date: Dec 29, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Corrective Action:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Additional Notes:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Mfg Campaign: 11499047
Recall Date: Dec 27, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Corrective Action:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Additional Notes:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Mfg Campaign: 11499047
Recall Date: Dec 27, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Corrective Action:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Additional Notes:
2019 Chevy Silverado RST turbo. 46K miles. Truck would feel like it skipped a gear a few times for a few months; I chalked it up to needing a new air filter. Had that and the oil changed. Ran normal for about 3 weeks. Check engine light came on and began flashing, service esc and service parking brake lights came on. Truck would vibrate while at an idle. Truck would not get up and go and when it go to 30mph, it would violently shake and stutter. Changed the 4 spark plugs, with number 4 being the worst, then 1, then 2 and 3. Mind you, the truck only has 46K miles. Got them replaced, removed the negative battery terminal to reset the codes and now the heat isn't working.
Mfg Campaign: 11499047
Recall Date: Dec 27, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Leaking rear window, rear differential replacement due to bearing failure
Corrective Action:
Leaking rear window, rear differential replacement due to bearing failure
Additional Notes:
Leaking rear window, rear differential replacement due to bearing failure
Mfg Campaign: 11498459
Recall Date: Dec 21, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Leaking rear window, rear differential replacement due to bearing failure
Corrective Action:
Leaking rear window, rear differential replacement due to bearing failure
Additional Notes:
Leaking rear window, rear differential replacement due to bearing failure
Mfg Campaign: 11498459
Recall Date: Dec 21, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 74 MPH, the message “No Oil Pressure - Pull Over Immediately" was displayed. The contact immediately pulled over and was unable to restart the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with an oil cooler line failure. The manufacturer was notified of the failure and a case was filed. The vehicle had been serviced and repaired by the dealer under warranty. The failure mileage was 42,100.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 74 MPH, the message “No Oil Pressure - Pull Over Immediately" was displayed. The contact immediately pulled over and was unable to restart the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with an oil cooler line failure. The manufacturer was notified of the failure and a case was filed. The vehicle had been serviced and repaired by the dealer under warranty. The failure mileage was 42,100.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 74 MPH, the message “No Oil Pressure - Pull Over Immediately" was displayed. The contact immediately pulled over and was unable to restart the vehicle. Due to the failure, the vehicle was towed to a dealer where it was diagnosed with an oil cooler line failure. The manufacturer was notified of the failure and a case was filed. The vehicle had been serviced and repaired by the dealer under warranty. The failure mileage was 42,100.
Mfg Campaign: 11498227
Recall Date: Dec 20, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
In November of 2021, There was a water leak found inside the truck, on the passenger side rear cab. Chevy repaired in accordance with GM bulletin # 18-na-383. After six month, leak came back. They replaced the rear window, in accordance with GM bulletin # 18-na-383. All work was done under warranty. Now after a month since last repair, the leak is back and worse then it was. Returned to Chevy dealer and they want to replace both parts again. This time not under warranty. Further research of the internet, yielded thousands of people over many years having the same issue.
Corrective Action:
In November of 2021, There was a water leak found inside the truck, on the passenger side rear cab. Chevy repaired in accordance with GM bulletin # 18-na-383. After six month, leak came back. They replaced the rear window, in accordance with GM bulletin # 18-na-383. All work was done under warranty. Now after a month since last repair, the leak is back and worse then it was. Returned to Chevy dealer and they want to replace both parts again. This time not under warranty. Further research of the internet, yielded thousands of people over many years having the same issue.
Additional Notes:
In November of 2021, There was a water leak found inside the truck, on the passenger side rear cab. Chevy repaired in accordance with GM bulletin # 18-na-383. After six month, leak came back. They replaced the rear window, in accordance with GM bulletin # 18-na-383. All work was done under warranty. Now after a month since last repair, the leak is back and worse then it was. Returned to Chevy dealer and they want to replace both parts again. This time not under warranty. Further research of the internet, yielded thousands of people over many years having the same issue.
Mfg Campaign: 11498271
Recall Date: Dec 20, 2022
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a $7800.00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
Corrective Action:
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a $7800.00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
Additional Notes:
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a $7800.00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
Mfg Campaign: 11498158
Recall Date: Dec 19, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a $7800.00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
Corrective Action:
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a $7800.00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
Additional Notes:
While operating my vehicle at normal capacity the engine lost power and jolted very hard and the vehicle began shaking. I heard knocking noises coming from within the engine. The truck only has 68k highway miles on it with regular maintenance done by the dealer. My 2010 version of this truck lasted longer than this one. Gm is telling me I need a $7800.00 dollar repair that I am on the arm for. There was nothing out of the ordinary that could have caused this. I am aware of others having the same problem. It would not be safe if I was traveling faster.
Mfg Campaign: 11498158
Recall Date: Dec 19, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The Truck is having random BRAKE FAILURE to the degree that it will not STOP and the dash lights - up with several warnings ie; ABS , Traction Control , Speed Limited . Took the vehicle in to the local dealer and they looked at it , charged $140.00 to tell us that it needs a $2000.00 Brake Master Cylinder assembly. I am aware that this truck has had multiple BRAKE issues that G.M. was aware of and dealers have thrown many different things at it to try to correct the issue from Software Update [s] , the first one caused more issues , to replacing the Master Cylinder Assembly under warranty because of glitches ! It is not right for G.M. to ask the owner of a vehicle with KNOWN SERIOUS BRAKE ISSUES to pay for the unit to be repaired. This has been going on for the last 13-15 months !!!
Corrective Action:
The Truck is having random BRAKE FAILURE to the degree that it will not STOP and the dash lights - up with several warnings ie; ABS , Traction Control , Speed Limited . Took the vehicle in to the local dealer and they looked at it , charged $140.00 to tell us that it needs a $2000.00 Brake Master Cylinder assembly. I am aware that this truck has had multiple BRAKE issues that G.M. was aware of and dealers have thrown many different things at it to try to correct the issue from Software Update [s] , the first one caused more issues , to replacing the Master Cylinder Assembly under warranty because of glitches ! It is not right for G.M. to ask the owner of a vehicle with KNOWN SERIOUS BRAKE ISSUES to pay for the unit to be repaired. This has been going on for the last 13-15 months !!!
Additional Notes:
The Truck is having random BRAKE FAILURE to the degree that it will not STOP and the dash lights - up with several warnings ie; ABS , Traction Control , Speed Limited . Took the vehicle in to the local dealer and they looked at it , charged $140.00 to tell us that it needs a $2000.00 Brake Master Cylinder assembly. I am aware that this truck has had multiple BRAKE issues that G.M. was aware of and dealers have thrown many different things at it to try to correct the issue from Software Update [s] , the first one caused more issues , to replacing the Master Cylinder Assembly under warranty because of glitches ! It is not right for G.M. to ask the owner of a vehicle with KNOWN SERIOUS BRAKE ISSUES to pay for the unit to be repaired. This has been going on for the last 13-15 months !!!
Mfg Campaign: 11497587
Recall Date: Dec 15, 2022
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
Corrective Action:
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
Additional Notes:
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
Mfg Campaign: 11496764
Recall Date: Dec 9, 2022
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
Corrective Action:
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
Additional Notes:
When shifting to park and shut truck off a shift to park warning comes on dash and you can shut engine off or lock door if you try the horn starts honking. I took it to dealer they had it for 2 days said it showed no costs nor could they get it to happen so they say. It dose it almost every time you shut it off. They sent me home and the problem is the same.
Mfg Campaign: 11496764
Recall Date: Dec 9, 2022
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Potential Consequences:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his son was driving approximately 30 MPH, the "Low Oil Pressure" message was displayed. After stopping the vehicle and adding oil to the engine, it was discovered that the oil immediately leaked out onto the ground. The vehicle was towed to the local dealer and diagnosed with a leaking oil cooler line. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000.
Corrective Action:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his son was driving approximately 30 MPH, the "Low Oil Pressure" message was displayed. After stopping the vehicle and adding oil to the engine, it was discovered that the oil immediately leaked out onto the ground. The vehicle was towed to the local dealer and diagnosed with a leaking oil cooler line. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000.
Additional Notes:
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while his son was driving approximately 30 MPH, the "Low Oil Pressure" message was displayed. After stopping the vehicle and adding oil to the engine, it was discovered that the oil immediately leaked out onto the ground. The vehicle was towed to the local dealer and diagnosed with a leaking oil cooler line. The vehicle was not yet repaired. The manufacturer was also notified of the failure. The failure mileage was 30,000.
Mfg Campaign: 11496255
Recall Date: Dec 6, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted GM and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the Customer Satisfaction Program Number N212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
Corrective Action:
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted GM and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the Customer Satisfaction Program Number N212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
Additional Notes:
Changed my oil and filter and notice a oil leak from under my radiator area. Investigated and found that the oil cooler lines was leaking from crimp joints. Contacted GM and local dealer and they would not make repairs without charging me for the repair and service, told me that my vehicle was not included in the Customer Satisfaction Program Number N212326940 and that my truck was out of warranty at 36000 miles. Current miles 38700, I believe that this was leaking at or around 35000 miles but was in between oil changes. Didn't find it until I did a oil change.
Mfg Campaign: 11493781
Recall Date: Nov 16, 2022
General Motors, Llc
Defect Description:
SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Potential Consequences:
A message on the dashboard showed that the wear sensor wasnt working correctly. After driving it and letting it sit parked, when i went to drive it again there was error messages on the screen showing that brake system failure and to service the ESC. You can reproduce the problem because i tried disconnecting the battery and the message doesn’t go away.
Corrective Action:
A message on the dashboard showed that the wear sensor wasnt working correctly. After driving it and letting it sit parked, when i went to drive it again there was error messages on the screen showing that brake system failure and to service the ESC. You can reproduce the problem because i tried disconnecting the battery and the message doesn’t go away.
Additional Notes:
A message on the dashboard showed that the wear sensor wasnt working correctly. After driving it and letting it sit parked, when i went to drive it again there was error messages on the screen showing that brake system failure and to service the ESC. You can reproduce the problem because i tried disconnecting the battery and the message doesn’t go away.
Mfg Campaign: 11493461
Recall Date: Nov 14, 2022
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On November 14, 2022, I noticed Water leaking in Rear Interior of Cab, Water Leak at Rear Sliding Window. It is clear that it had leaked before as there was several noticeable stains. I took the vehicle up to the Chevrolet dealership in Frisco, Tx to show them. They stated it was a known problem. Another Chevrolet Silverado was next to mine that they said was there for the same reason. [XXX], the service technician told me it was going to be in excess of $4000 to repair. I do not have an extended warranty and the vehicle is outside the standard 3-year warranty. This seems absurd since it is a known issue and clearly a defect in the manufacturing process of the vehicle. There was an NHTSA bulletin issued in August 2020 for this same issue. The bulletin number is 18-NA-383. The vehicle should be recalled and the issue fixed by Chevrolet since is is clearly a defect in the manufacturing process. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
On November 14, 2022, I noticed Water leaking in Rear Interior of Cab, Water Leak at Rear Sliding Window. It is clear that it had leaked before as there was several noticeable stains. I took the vehicle up to the Chevrolet dealership in Frisco, Tx to show them. They stated it was a known problem. Another Chevrolet Silverado was next to mine that they said was there for the same reason. [XXX], the service technician told me it was going to be in excess of $4000 to repair. I do not have an extended warranty and the vehicle is outside the standard 3-year warranty. This seems absurd since it is a known issue and clearly a defect in the manufacturing process of the vehicle. There was an NHTSA bulletin issued in August 2020 for this same issue. The bulletin number is 18-NA-383. The vehicle should be recalled and the issue fixed by Chevrolet since is is clearly a defect in the manufacturing process. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
On November 14, 2022, I noticed Water leaking in Rear Interior of Cab, Water Leak at Rear Sliding Window. It is clear that it had leaked before as there was several noticeable stains. I took the vehicle up to the Chevrolet dealership in Frisco, Tx to show them. They stated it was a known problem. Another Chevrolet Silverado was next to mine that they said was there for the same reason. [XXX], the service technician told me it was going to be in excess of $4000 to repair. I do not have an extended warranty and the vehicle is outside the standard 3-year warranty. This seems absurd since it is a known issue and clearly a defect in the manufacturing process of the vehicle. There was an NHTSA bulletin issued in August 2020 for this same issue. The bulletin number is 18-NA-383. The vehicle should be recalled and the issue fixed by Chevrolet since is is clearly a defect in the manufacturing process. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11493527
Recall Date: Nov 14, 2022
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
Corrective Action:
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
Additional Notes:
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
Mfg Campaign: 11492560
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
Corrective Action:
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
Additional Notes:
Parked in parking on an attempt to crank and leave the power steering would not turn the vehicle and a message appeared stating power steering needs immediate attention and the anti skid light appeared as well as abs message. These messages may not be exact but my concern is if I attempt to drive and the power assist goes out and I cannot control my vehicle. I will say that I went back to where the vehicle was left parked attempt to drive after sitting 1-2 hours and the messages were gone and the power steering had returned.
Mfg Campaign: 11492560
Recall Date: Nov 7, 2022
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This truck has about 35,000 miles on it and the frame is rusted severely. Doesn’t feel safe to drive. Have to because it’s my only vehicle.
Corrective Action:
This truck has about 35,000 miles on it and the frame is rusted severely. Doesn’t feel safe to drive. Have to because it’s my only vehicle.
Additional Notes:
This truck has about 35,000 miles on it and the frame is rusted severely. Doesn’t feel safe to drive. Have to because it’s my only vehicle.
Mfg Campaign: 11492049
Recall Date: Nov 3, 2022
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