Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252513060
Recall Date: Jun 25, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
640 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I BOUGHT THIS 2018 SILVERADO BRAND NEW 20 MILES ON IT I HAD PROBLEMS SINCE THE FIRST DAY I DROVE OUT OF THE DEALERSHIP TRUCK HAS LOUD NOISE INSIDE THE CABIN COMING FRYGHE DOORS 6 MONTHS AFTER THE GAUGES ARE NOT READING ACCURATELY TOOK BACK TO THE DEALERSHIP AND THEY KEPT FOR A MONTH THEY FIX THE GAUGES BUG THE NOISE STILL HAPPENING WORST TRUCK EVER FOR 40 K I OWN A 2004 AND THE INSIDE IS REALLY QUIET ALSO THE PAINT IS CHIPPING THE DEALERSHIP SAYS IT'S CAUSE THE DRIVING CONDITIONS I WOULD UNDERSTAND IF IT WAS IN THE FRONT OF THE TRUCK BUT PAINT IS CHIPPING IN THE SIDE AND BACK OF THE TRUCK I DID MY RESEARCH AND LOOK ON YOUTUBE AND THERE'S A LOT OF PEOPLE COMPLAINING ABOUT THIS CHEVROLET SHOULD REALLY LOOK INTO THIS BEFORE WE ALL GO AND TRADE IT IN FOR A FORD I HAVE PICTURES OF THIS I'LL TRY TO POST IT IF I CAN LOOK AT THE GAUGES EVEN WHEN THE TRUCK IS OFF
Corrective Action:
I BOUGHT THIS 2018 SILVERADO BRAND NEW 20 MILES ON IT I HAD PROBLEMS SINCE THE FIRST DAY I DROVE OUT OF THE DEALERSHIP TRUCK HAS LOUD NOISE INSIDE THE CABIN COMING FRYGHE DOORS 6 MONTHS AFTER THE GAUGES ARE NOT READING ACCURATELY TOOK BACK TO THE DEALERSHIP AND THEY KEPT FOR A MONTH THEY FIX THE GAUGES BUG THE NOISE STILL HAPPENING WORST TRUCK EVER FOR 40 K I OWN A 2004 AND THE INSIDE IS REALLY QUIET ALSO THE PAINT IS CHIPPING THE DEALERSHIP SAYS IT'S CAUSE THE DRIVING CONDITIONS I WOULD UNDERSTAND IF IT WAS IN THE FRONT OF THE TRUCK BUT PAINT IS CHIPPING IN THE SIDE AND BACK OF THE TRUCK I DID MY RESEARCH AND LOOK ON YOUTUBE AND THERE'S A LOT OF PEOPLE COMPLAINING ABOUT THIS CHEVROLET SHOULD REALLY LOOK INTO THIS BEFORE WE ALL GO AND TRADE IT IN FOR A FORD I HAVE PICTURES OF THIS I'LL TRY TO POST IT IF I CAN LOOK AT THE GAUGES EVEN WHEN THE TRUCK IS OFF
Additional Notes:
I BOUGHT THIS 2018 SILVERADO BRAND NEW 20 MILES ON IT I HAD PROBLEMS SINCE THE FIRST DAY I DROVE OUT OF THE DEALERSHIP TRUCK HAS LOUD NOISE INSIDE THE CABIN COMING FRYGHE DOORS 6 MONTHS AFTER THE GAUGES ARE NOT READING ACCURATELY TOOK BACK TO THE DEALERSHIP AND THEY KEPT FOR A MONTH THEY FIX THE GAUGES BUG THE NOISE STILL HAPPENING WORST TRUCK EVER FOR 40 K I OWN A 2004 AND THE INSIDE IS REALLY QUIET ALSO THE PAINT IS CHIPPING THE DEALERSHIP SAYS IT'S CAUSE THE DRIVING CONDITIONS I WOULD UNDERSTAND IF IT WAS IN THE FRONT OF THE TRUCK BUT PAINT IS CHIPPING IN THE SIDE AND BACK OF THE TRUCK I DID MY RESEARCH AND LOOK ON YOUTUBE AND THERE'S A LOT OF PEOPLE COMPLAINING ABOUT THIS CHEVROLET SHOULD REALLY LOOK INTO THIS BEFORE WE ALL GO AND TRADE IT IN FOR A FORD I HAVE PICTURES OF THIS I'LL TRY TO POST IT IF I CAN LOOK AT THE GAUGES EVEN WHEN THE TRUCK IS OFF
Mfg Campaign: 11187176
Recall Date: Mar 15, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT THIS 2018 SILVERADO BRAND NEW 20 MILES ON IT I HAD PROBLEMS SINCE THE FIRST DAY I DROVE OUT OF THE DEALERSHIP TRUCK HAS LOUD NOISE INSIDE THE CABIN COMING FRYGHE DOORS 6 MONTHS AFTER THE GAUGES ARE NOT READING ACCURATELY TOOK BACK TO THE DEALERSHIP AND THEY KEPT FOR A MONTH THEY FIX THE GAUGES BUG THE NOISE STILL HAPPENING WORST TRUCK EVER FOR 40 K I OWN A 2004 AND THE INSIDE IS REALLY QUIET ALSO THE PAINT IS CHIPPING THE DEALERSHIP SAYS IT'S CAUSE THE DRIVING CONDITIONS I WOULD UNDERSTAND IF IT WAS IN THE FRONT OF THE TRUCK BUT PAINT IS CHIPPING IN THE SIDE AND BACK OF THE TRUCK I DID MY RESEARCH AND LOOK ON YOUTUBE AND THERE'S A LOT OF PEOPLE COMPLAINING ABOUT THIS CHEVROLET SHOULD REALLY LOOK INTO THIS BEFORE WE ALL GO AND TRADE IT IN FOR A FORD I HAVE PICTURES OF THIS I'LL TRY TO POST IT IF I CAN LOOK AT THE GAUGES EVEN WHEN THE TRUCK IS OFF
Corrective Action:
I BOUGHT THIS 2018 SILVERADO BRAND NEW 20 MILES ON IT I HAD PROBLEMS SINCE THE FIRST DAY I DROVE OUT OF THE DEALERSHIP TRUCK HAS LOUD NOISE INSIDE THE CABIN COMING FRYGHE DOORS 6 MONTHS AFTER THE GAUGES ARE NOT READING ACCURATELY TOOK BACK TO THE DEALERSHIP AND THEY KEPT FOR A MONTH THEY FIX THE GAUGES BUG THE NOISE STILL HAPPENING WORST TRUCK EVER FOR 40 K I OWN A 2004 AND THE INSIDE IS REALLY QUIET ALSO THE PAINT IS CHIPPING THE DEALERSHIP SAYS IT'S CAUSE THE DRIVING CONDITIONS I WOULD UNDERSTAND IF IT WAS IN THE FRONT OF THE TRUCK BUT PAINT IS CHIPPING IN THE SIDE AND BACK OF THE TRUCK I DID MY RESEARCH AND LOOK ON YOUTUBE AND THERE'S A LOT OF PEOPLE COMPLAINING ABOUT THIS CHEVROLET SHOULD REALLY LOOK INTO THIS BEFORE WE ALL GO AND TRADE IT IN FOR A FORD I HAVE PICTURES OF THIS I'LL TRY TO POST IT IF I CAN LOOK AT THE GAUGES EVEN WHEN THE TRUCK IS OFF
Additional Notes:
I BOUGHT THIS 2018 SILVERADO BRAND NEW 20 MILES ON IT I HAD PROBLEMS SINCE THE FIRST DAY I DROVE OUT OF THE DEALERSHIP TRUCK HAS LOUD NOISE INSIDE THE CABIN COMING FRYGHE DOORS 6 MONTHS AFTER THE GAUGES ARE NOT READING ACCURATELY TOOK BACK TO THE DEALERSHIP AND THEY KEPT FOR A MONTH THEY FIX THE GAUGES BUG THE NOISE STILL HAPPENING WORST TRUCK EVER FOR 40 K I OWN A 2004 AND THE INSIDE IS REALLY QUIET ALSO THE PAINT IS CHIPPING THE DEALERSHIP SAYS IT'S CAUSE THE DRIVING CONDITIONS I WOULD UNDERSTAND IF IT WAS IN THE FRONT OF THE TRUCK BUT PAINT IS CHIPPING IN THE SIDE AND BACK OF THE TRUCK I DID MY RESEARCH AND LOOK ON YOUTUBE AND THERE'S A LOT OF PEOPLE COMPLAINING ABOUT THIS CHEVROLET SHOULD REALLY LOOK INTO THIS BEFORE WE ALL GO AND TRADE IT IN FOR A FORD I HAVE PICTURES OF THIS I'LL TRY TO POST IT IF I CAN LOOK AT THE GAUGES EVEN WHEN THE TRUCK IS OFF
Mfg Campaign: 11187176
Recall Date: Mar 15, 2019
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL AND THE STEERING WHEEL RETURNED TO NORMAL. THE CONTACT CALLED CHEVROLET OF WEST (225 M W PKWY, WEST, TX 76691) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,759.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL AND THE STEERING WHEEL RETURNED TO NORMAL. THE CONTACT CALLED CHEVROLET OF WEST (225 M W PKWY, WEST, TX 76691) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,759.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT RELEASED THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL AND THE STEERING WHEEL RETURNED TO NORMAL. THE CONTACT CALLED CHEVROLET OF WEST (225 M W PKWY, WEST, TX 76691) AND WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 4,759.
Mfg Campaign: 11185826
Recall Date: Mar 11, 2019
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
IN COLD WEATHER THE WIPER BLADES FREEZE AND DO NOT CLEAR THE WINDSHIELD CAUSING THE DRIVER TO NOT BE ABLE TO SEE OUT THE WINDSHIELD. EVEN WITH THE FRONT DEFROSTER ON HIGH, THE WIPERS BLADES FREEZE UP. THE WIPERS DO NOT HIT THE ENTIRE WINDSHIELD. DURING NON FREEZING CONDITIONS.
Corrective Action:
IN COLD WEATHER THE WIPER BLADES FREEZE AND DO NOT CLEAR THE WINDSHIELD CAUSING THE DRIVER TO NOT BE ABLE TO SEE OUT THE WINDSHIELD. EVEN WITH THE FRONT DEFROSTER ON HIGH, THE WIPERS BLADES FREEZE UP. THE WIPERS DO NOT HIT THE ENTIRE WINDSHIELD. DURING NON FREEZING CONDITIONS.
Additional Notes:
IN COLD WEATHER THE WIPER BLADES FREEZE AND DO NOT CLEAR THE WINDSHIELD CAUSING THE DRIVER TO NOT BE ABLE TO SEE OUT THE WINDSHIELD. EVEN WITH THE FRONT DEFROSTER ON HIGH, THE WIPERS BLADES FREEZE UP. THE WIPERS DO NOT HIT THE ENTIRE WINDSHIELD. DURING NON FREEZING CONDITIONS.
Mfg Campaign: 11184275
Recall Date: Mar 5, 2019
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Corrective Action:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Additional Notes:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Mfg Campaign: 11184355
Recall Date: Mar 5, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Corrective Action:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Additional Notes:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Mfg Campaign: 11184355
Recall Date: Mar 5, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Corrective Action:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Additional Notes:
VEHICLE DEVELOPED A VIBRATION AT 80MPH WHICH FADES IN AND OUT. TIRES WERE ROAD FORCED BALANCED, AND ALIGNMENT WAS DONE. TRANSMISSION FLUID WAS CHANGED. THE SHACKING AT 80MPH CONTINUED. ON A 30 MILE COMMUTE AT 80MPH THE VIBRATION IS EXTREME 25% OF THE TIME (LIKE DRIVING OVER A RUMBLE STRIP), MODERATE ANOTHER 25% OF THE TIME, AND THE OTHER 50% THE VIBRATION IS NOT NOTICEABLE.
Mfg Campaign: 11184355
Recall Date: Mar 5, 2019
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. THE CONTACT HEARD A LOUD THUD NOISE OUTSIDE HER RESIDENCE. A NEIGHBOR CALLED AND INFORMED THE CONTACT THAT HER VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY PLANNED TO INVESTIGATE THE FAILURE AND UPDATE THE CONTACT ON THE STATUS; HOWEVER, THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. THE CONTACT HEARD A LOUD THUD NOISE OUTSIDE HER RESIDENCE. A NEIGHBOR CALLED AND INFORMED THE CONTACT THAT HER VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY PLANNED TO INVESTIGATE THE FAILURE AND UPDATE THE CONTACT ON THE STATUS; HOWEVER, THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. THE CONTACT HEARD A LOUD THUD NOISE OUTSIDE HER RESIDENCE. A NEIGHBOR CALLED AND INFORMED THE CONTACT THAT HER VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY PLANNED TO INVESTIGATE THE FAILURE AND UPDATE THE CONTACT ON THE STATUS; HOWEVER, THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11182369
Recall Date: Feb 25, 2019
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. THE CONTACT HEARD A LOUD THUD NOISE OUTSIDE HER RESIDENCE. A NEIGHBOR CALLED AND INFORMED THE CONTACT THAT HER VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY PLANNED TO INVESTIGATE THE FAILURE AND UPDATE THE CONTACT ON THE STATUS; HOWEVER, THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. THE CONTACT HEARD A LOUD THUD NOISE OUTSIDE HER RESIDENCE. A NEIGHBOR CALLED AND INFORMED THE CONTACT THAT HER VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY PLANNED TO INVESTIGATE THE FAILURE AND UPDATE THE CONTACT ON THE STATUS; HOWEVER, THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. THE CONTACT HEARD A LOUD THUD NOISE OUTSIDE HER RESIDENCE. A NEIGHBOR CALLED AND INFORMED THE CONTACT THAT HER VEHICLE WAS ON FIRE. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY PLANNED TO INVESTIGATE THE FAILURE AND UPDATE THE CONTACT ON THE STATUS; HOWEVER, THE VEHICLE WAS TOTALED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
Mfg Campaign: 11182369
Recall Date: Feb 25, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNABLE TO FILL TANK COMPLETELY. GAS PUMP WILL TRIP OUT BEFORE TANK IS FULL. THIS HAPPENS AT MULTIPLE STATIONS
Corrective Action:
UNABLE TO FILL TANK COMPLETELY. GAS PUMP WILL TRIP OUT BEFORE TANK IS FULL. THIS HAPPENS AT MULTIPLE STATIONS
Additional Notes:
UNABLE TO FILL TANK COMPLETELY. GAS PUMP WILL TRIP OUT BEFORE TANK IS FULL. THIS HAPPENS AT MULTIPLE STATIONS
Mfg Campaign: 11181771
Recall Date: Feb 22, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING IN STRAIGHT LINE AT 5MPH WITH HILL DECENT ACTIVATED. BRAKE PEDAL BEGAN TO PULSATE, WHICH WAS FELT IN THE PEDAL AND IT WAS MAKING AN ODD AUDIBLE PULSATING NOISE FROM THE BRAKE PEDAL NON-STOP AS IF ABS WAS CONSTANTLY ENGAGING. BRAKES SUDDENLY DISENGAGED AND TRUCK STARTED PICKING UP SPEED. ERROR DISPLAYED ON DASH WHICH SAID SERVICE STABILITRAK SYSTEM. I BELIEVE ANOTHER ERROR WAS DISPLAYED BUT I DIDN'T SEE IT. I ATTEMPTED TO MANUALLY APPLY BRAKES, HOWEVER PEDAL WAS EXTREMELY STIFF/HARD AND I WAS UNABLE TO PRESS BRAKE PEDAL DOWN, AND THE TRUCK DID NOT SLOW. THE PEDAL WAS HARD FOR 1 SECOND THEN THE POWER BRAKES RETURNED, AND I WAS ABLE TO SLOW THE VEHICLE. ALL ERROR SYMBOLS DISAPPEARED FROM THE DISPLAY. A NEW TICKING TYPE NOISE JUST STARTED FROM THE DRIVER SIDE LOWER ENGINE AREA. I LATER RECEIVED TWO ONSTAR EMAILS WHICH STATED; -'AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM IN YOUR 2018 CHEVROLET SILVERADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS.' -'AN ISSUE WITH THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2018 CHEVROLET SILVERADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS.' VEHICLE WAS BROUGHT TO A CHEVROLET DEALER WHO SAID THE VACUUM PUMP HAD FAILED. PER MY ONLINE SEARCH THE PROBLEM IS DESCRIBED IN GM BULLETIN #PIT5361B. VACUUM PUMP WAS REPLACED BY DEALER UNDER WARRANTY.
Corrective Action:
DRIVING IN STRAIGHT LINE AT 5MPH WITH HILL DECENT ACTIVATED. BRAKE PEDAL BEGAN TO PULSATE, WHICH WAS FELT IN THE PEDAL AND IT WAS MAKING AN ODD AUDIBLE PULSATING NOISE FROM THE BRAKE PEDAL NON-STOP AS IF ABS WAS CONSTANTLY ENGAGING. BRAKES SUDDENLY DISENGAGED AND TRUCK STARTED PICKING UP SPEED. ERROR DISPLAYED ON DASH WHICH SAID SERVICE STABILITRAK SYSTEM. I BELIEVE ANOTHER ERROR WAS DISPLAYED BUT I DIDN'T SEE IT. I ATTEMPTED TO MANUALLY APPLY BRAKES, HOWEVER PEDAL WAS EXTREMELY STIFF/HARD AND I WAS UNABLE TO PRESS BRAKE PEDAL DOWN, AND THE TRUCK DID NOT SLOW. THE PEDAL WAS HARD FOR 1 SECOND THEN THE POWER BRAKES RETURNED, AND I WAS ABLE TO SLOW THE VEHICLE. ALL ERROR SYMBOLS DISAPPEARED FROM THE DISPLAY. A NEW TICKING TYPE NOISE JUST STARTED FROM THE DRIVER SIDE LOWER ENGINE AREA. I LATER RECEIVED TWO ONSTAR EMAILS WHICH STATED; -'AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM IN YOUR 2018 CHEVROLET SILVERADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS.' -'AN ISSUE WITH THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2018 CHEVROLET SILVERADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS.' VEHICLE WAS BROUGHT TO A CHEVROLET DEALER WHO SAID THE VACUUM PUMP HAD FAILED. PER MY ONLINE SEARCH THE PROBLEM IS DESCRIBED IN GM BULLETIN #PIT5361B. VACUUM PUMP WAS REPLACED BY DEALER UNDER WARRANTY.
Additional Notes:
DRIVING IN STRAIGHT LINE AT 5MPH WITH HILL DECENT ACTIVATED. BRAKE PEDAL BEGAN TO PULSATE, WHICH WAS FELT IN THE PEDAL AND IT WAS MAKING AN ODD AUDIBLE PULSATING NOISE FROM THE BRAKE PEDAL NON-STOP AS IF ABS WAS CONSTANTLY ENGAGING. BRAKES SUDDENLY DISENGAGED AND TRUCK STARTED PICKING UP SPEED. ERROR DISPLAYED ON DASH WHICH SAID SERVICE STABILITRAK SYSTEM. I BELIEVE ANOTHER ERROR WAS DISPLAYED BUT I DIDN'T SEE IT. I ATTEMPTED TO MANUALLY APPLY BRAKES, HOWEVER PEDAL WAS EXTREMELY STIFF/HARD AND I WAS UNABLE TO PRESS BRAKE PEDAL DOWN, AND THE TRUCK DID NOT SLOW. THE PEDAL WAS HARD FOR 1 SECOND THEN THE POWER BRAKES RETURNED, AND I WAS ABLE TO SLOW THE VEHICLE. ALL ERROR SYMBOLS DISAPPEARED FROM THE DISPLAY. A NEW TICKING TYPE NOISE JUST STARTED FROM THE DRIVER SIDE LOWER ENGINE AREA. I LATER RECEIVED TWO ONSTAR EMAILS WHICH STATED; -'AN ISSUE WITH THE ANTILOCK BRAKING SYSTEM IN YOUR 2018 CHEVROLET SILVERADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS.' -'AN ISSUE WITH THE STABILITRAK STABILITY CONTROL SYSTEM IN YOUR 2018 CHEVROLET SILVERADO HAS BEEN DETECTED. PLEASE SERVICE YOUR VEHICLE WITHIN 7 DAYS.' VEHICLE WAS BROUGHT TO A CHEVROLET DEALER WHO SAID THE VACUUM PUMP HAD FAILED. PER MY ONLINE SEARCH THE PROBLEM IS DESCRIBED IN GM BULLETIN #PIT5361B. VACUUM PUMP WAS REPLACED BY DEALER UNDER WARRANTY.
Mfg Campaign: 11180641
Recall Date: Feb 17, 2019
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL LEAK FUEL TANK AREA WHEN ENGINE IS RUNNING.
Corrective Action:
FUEL LEAK FUEL TANK AREA WHEN ENGINE IS RUNNING.
Additional Notes:
FUEL LEAK FUEL TANK AREA WHEN ENGINE IS RUNNING.
Mfg Campaign: 11173653
Recall Date: Feb 2, 2019
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
IN AN ACCIDENT WHERE I WAS THE AT FAULT DRIVER, I WAS APPROACHING A STOP LIGHT AND DID NOT NOTICE THE RED LIGHT NOR THE CAR STOPPED UNTIL APPROXIMATELY THREE SECONDS BEFORE IMPACT. ONCE I RECOGNIZED WHAT WAS HAPPENING, I IMMEDIATELY SLAMMED ON THE BREAKS. I HIT THE OTHER DRIVER IN THE REAR OF HIS VEHICLE. AS STATED ABOVE, I HIT MY BREAKS ABOUT 3 SECONDS BEFORE IMPACT, BUT MY ABS DID NOT ACTIVATE; INSTEAD MY BREAKS LOCKED AND I SLID 15-30 FEET INTO THE OTHER VEHICLE. ADDITIONALLY, SINCE MY AIRBAGS DEPLOYED, A TOW TRUCK WAS REQUIRED TO TOW MY TRUCK. UPON ARRIVAL OF THE TOW, MY TRUCK WOULD NOT START, SO HE NEEDED TO PULL IT UP ONTO THE BED OF HIS TOW TRUCK WITH CHAINS. ONCE HOOKED UP, HE BEGAN TO DRAG THE TRUCK UP. THE TOW DRIVER ASKED ME IF THE TRUCK WAS 4 WHEEL DRIVE AND WHETHER I HAD BEEN DRIVING IN 4 WHEEL. I INDICATED IT DID, BUT I WAS NOT DRIVING IN 4 WHEEL MODE. I ASKED WHY HE HAD ASKED, AND HE SAID THAT IT WHILE PULLING THE TRUCK UP, ALL FOUR WHEELS WERE LOCKED. HE SAID THAT SHOULD NOT HAPPEN NORMALLY. I'M NOT SURE EXACTLY HOW THE MECHANICS OF ABS WORK, BUT I HAVE FELT ABS ENGAGE MULTIPLE TIMES AND HAVE ATTENDING DRIVERS TRAINING FOR WINTER WEATHER CONDITIONS. MY ABS DID NOT ACTIVATE; THERE WAS NO STUTTER OF THE BREAKS, ONLY A STABLE PRESS WITH NO ACTIVE RESPONSE OTHER THAN LOCKED BREAKS AND A LONG SKID.
Corrective Action:
IN AN ACCIDENT WHERE I WAS THE AT FAULT DRIVER, I WAS APPROACHING A STOP LIGHT AND DID NOT NOTICE THE RED LIGHT NOR THE CAR STOPPED UNTIL APPROXIMATELY THREE SECONDS BEFORE IMPACT. ONCE I RECOGNIZED WHAT WAS HAPPENING, I IMMEDIATELY SLAMMED ON THE BREAKS. I HIT THE OTHER DRIVER IN THE REAR OF HIS VEHICLE. AS STATED ABOVE, I HIT MY BREAKS ABOUT 3 SECONDS BEFORE IMPACT, BUT MY ABS DID NOT ACTIVATE; INSTEAD MY BREAKS LOCKED AND I SLID 15-30 FEET INTO THE OTHER VEHICLE. ADDITIONALLY, SINCE MY AIRBAGS DEPLOYED, A TOW TRUCK WAS REQUIRED TO TOW MY TRUCK. UPON ARRIVAL OF THE TOW, MY TRUCK WOULD NOT START, SO HE NEEDED TO PULL IT UP ONTO THE BED OF HIS TOW TRUCK WITH CHAINS. ONCE HOOKED UP, HE BEGAN TO DRAG THE TRUCK UP. THE TOW DRIVER ASKED ME IF THE TRUCK WAS 4 WHEEL DRIVE AND WHETHER I HAD BEEN DRIVING IN 4 WHEEL. I INDICATED IT DID, BUT I WAS NOT DRIVING IN 4 WHEEL MODE. I ASKED WHY HE HAD ASKED, AND HE SAID THAT IT WHILE PULLING THE TRUCK UP, ALL FOUR WHEELS WERE LOCKED. HE SAID THAT SHOULD NOT HAPPEN NORMALLY. I'M NOT SURE EXACTLY HOW THE MECHANICS OF ABS WORK, BUT I HAVE FELT ABS ENGAGE MULTIPLE TIMES AND HAVE ATTENDING DRIVERS TRAINING FOR WINTER WEATHER CONDITIONS. MY ABS DID NOT ACTIVATE; THERE WAS NO STUTTER OF THE BREAKS, ONLY A STABLE PRESS WITH NO ACTIVE RESPONSE OTHER THAN LOCKED BREAKS AND A LONG SKID.
Additional Notes:
IN AN ACCIDENT WHERE I WAS THE AT FAULT DRIVER, I WAS APPROACHING A STOP LIGHT AND DID NOT NOTICE THE RED LIGHT NOR THE CAR STOPPED UNTIL APPROXIMATELY THREE SECONDS BEFORE IMPACT. ONCE I RECOGNIZED WHAT WAS HAPPENING, I IMMEDIATELY SLAMMED ON THE BREAKS. I HIT THE OTHER DRIVER IN THE REAR OF HIS VEHICLE. AS STATED ABOVE, I HIT MY BREAKS ABOUT 3 SECONDS BEFORE IMPACT, BUT MY ABS DID NOT ACTIVATE; INSTEAD MY BREAKS LOCKED AND I SLID 15-30 FEET INTO THE OTHER VEHICLE. ADDITIONALLY, SINCE MY AIRBAGS DEPLOYED, A TOW TRUCK WAS REQUIRED TO TOW MY TRUCK. UPON ARRIVAL OF THE TOW, MY TRUCK WOULD NOT START, SO HE NEEDED TO PULL IT UP ONTO THE BED OF HIS TOW TRUCK WITH CHAINS. ONCE HOOKED UP, HE BEGAN TO DRAG THE TRUCK UP. THE TOW DRIVER ASKED ME IF THE TRUCK WAS 4 WHEEL DRIVE AND WHETHER I HAD BEEN DRIVING IN 4 WHEEL. I INDICATED IT DID, BUT I WAS NOT DRIVING IN 4 WHEEL MODE. I ASKED WHY HE HAD ASKED, AND HE SAID THAT IT WHILE PULLING THE TRUCK UP, ALL FOUR WHEELS WERE LOCKED. HE SAID THAT SHOULD NOT HAPPEN NORMALLY. I'M NOT SURE EXACTLY HOW THE MECHANICS OF ABS WORK, BUT I HAVE FELT ABS ENGAGE MULTIPLE TIMES AND HAVE ATTENDING DRIVERS TRAINING FOR WINTER WEATHER CONDITIONS. MY ABS DID NOT ACTIVATE; THERE WAS NO STUTTER OF THE BREAKS, ONLY A STABLE PRESS WITH NO ACTIVE RESPONSE OTHER THAN LOCKED BREAKS AND A LONG SKID.
Mfg Campaign: 11170920
Recall Date: Jan 19, 2019
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC BLOWING HOT OUT VENTS .
Corrective Action:
AC BLOWING HOT OUT VENTS .
Additional Notes:
AC BLOWING HOT OUT VENTS .
Mfg Campaign: 11170863
Recall Date: Jan 18, 2019
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
THE RACK AND PINION IS NOT WORKING ON THE POWER STEERING - CHEVY WONT COVER BECAUSE THE TRUCK HAS BEEN LIFTED. THE TRUCK WAS LIFTED THE DAY TRUCK WAS PURCHASED AND IT ONLY HAS 5196 MILES ON IT. TOOK IT TO 3 LIFT SHOPS AND ALL SAID NOTHING IS WRONG WITH THE LIFT AND THEIR OWN LIFT PERSON SAID THE LIFT WAS DONE PERFECT.
Corrective Action:
THE RACK AND PINION IS NOT WORKING ON THE POWER STEERING - CHEVY WONT COVER BECAUSE THE TRUCK HAS BEEN LIFTED. THE TRUCK WAS LIFTED THE DAY TRUCK WAS PURCHASED AND IT ONLY HAS 5196 MILES ON IT. TOOK IT TO 3 LIFT SHOPS AND ALL SAID NOTHING IS WRONG WITH THE LIFT AND THEIR OWN LIFT PERSON SAID THE LIFT WAS DONE PERFECT.
Additional Notes:
THE RACK AND PINION IS NOT WORKING ON THE POWER STEERING - CHEVY WONT COVER BECAUSE THE TRUCK HAS BEEN LIFTED. THE TRUCK WAS LIFTED THE DAY TRUCK WAS PURCHASED AND IT ONLY HAS 5196 MILES ON IT. TOOK IT TO 3 LIFT SHOPS AND ALL SAID NOTHING IS WRONG WITH THE LIFT AND THEIR OWN LIFT PERSON SAID THE LIFT WAS DONE PERFECT.
Mfg Campaign: 11163921
Recall Date: Dec 29, 2018
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKE PEDDLE WENT SOLID HARD AND LOSS OF BRAKING HAPPENED WHILE BACKING A BOAT TRAILER DOWN A BOAT LAUNCH RAMP. WHEN THE BRAKES FAILED THE DASH FLASHED SERVICE BRAKE ASSIST. LOSS OF POWER BRAKES CAUSED THE TRUCK TO NOT STOP EVEN WITH PUSHING DOWN ON THE PEDDLE AS HARD AS POSSIBLE. THIS OCCURRED WHILE COASTING IN REVERSE OFF OF THE THROTTLE USING THE BRAKE TO SLOW THE VEHICLE AND BOAT DOWN WHILE GOING DOWN THE LAUNCH RAMP IN REVERSE. SPEED WAS APPROXIMATELY 5 MPH. I MANAGED TO STOP THE VEHICLE AT THE WATER LINE BY APPLYING THE EMERGENCY BRAKE. THE LOCAL CHEVROLET DEALERSHIP WHERE THE VEHICLE WAS PURCHASED REPLACED THE VACUUM PUMP UNDER WARRANTY DUE TO WEAK VACUUM. I LOST POWER BRAKES AGAIN ON THE WAY HOME FROM THE DEALERSHIP WHEN BACKING DOWN AN INCLINE ON MY DRIVEWAY AT LOW SPEED. THE DASH FLASHED SERVICE BRAKE ASSIST AGAIN. RETURNED TRUCK TO DEALERSHIP THE NEXT MORNING AND TOOK A TECHNICIAN ON A TEST DRIVE WITH ME. SHOWED TECHNICIAN LOSS OF POWER BRAKES AND SERVICE BRAKE ASSIST MESSAGE ON DASH WHEN BRAKING IN REVERSE ON AN INCLINE. CHEVROLET DEALERSHIP SAYS THEY CONTACTED CHEVROLET TECHNICAL SUPPORT AND REPLACED BRAKE BOOSTER AND REPLACED VACUUM PUMP FOR THE SECOND TIME. THIS IS ON A 2018 CHEVROLET SILVERADO 1500 LT1 WITH THE 6.2L ENGINE AND 42,155 MILES.
Corrective Action:
THE BRAKE PEDDLE WENT SOLID HARD AND LOSS OF BRAKING HAPPENED WHILE BACKING A BOAT TRAILER DOWN A BOAT LAUNCH RAMP. WHEN THE BRAKES FAILED THE DASH FLASHED SERVICE BRAKE ASSIST. LOSS OF POWER BRAKES CAUSED THE TRUCK TO NOT STOP EVEN WITH PUSHING DOWN ON THE PEDDLE AS HARD AS POSSIBLE. THIS OCCURRED WHILE COASTING IN REVERSE OFF OF THE THROTTLE USING THE BRAKE TO SLOW THE VEHICLE AND BOAT DOWN WHILE GOING DOWN THE LAUNCH RAMP IN REVERSE. SPEED WAS APPROXIMATELY 5 MPH. I MANAGED TO STOP THE VEHICLE AT THE WATER LINE BY APPLYING THE EMERGENCY BRAKE. THE LOCAL CHEVROLET DEALERSHIP WHERE THE VEHICLE WAS PURCHASED REPLACED THE VACUUM PUMP UNDER WARRANTY DUE TO WEAK VACUUM. I LOST POWER BRAKES AGAIN ON THE WAY HOME FROM THE DEALERSHIP WHEN BACKING DOWN AN INCLINE ON MY DRIVEWAY AT LOW SPEED. THE DASH FLASHED SERVICE BRAKE ASSIST AGAIN. RETURNED TRUCK TO DEALERSHIP THE NEXT MORNING AND TOOK A TECHNICIAN ON A TEST DRIVE WITH ME. SHOWED TECHNICIAN LOSS OF POWER BRAKES AND SERVICE BRAKE ASSIST MESSAGE ON DASH WHEN BRAKING IN REVERSE ON AN INCLINE. CHEVROLET DEALERSHIP SAYS THEY CONTACTED CHEVROLET TECHNICAL SUPPORT AND REPLACED BRAKE BOOSTER AND REPLACED VACUUM PUMP FOR THE SECOND TIME. THIS IS ON A 2018 CHEVROLET SILVERADO 1500 LT1 WITH THE 6.2L ENGINE AND 42,155 MILES.
Additional Notes:
THE BRAKE PEDDLE WENT SOLID HARD AND LOSS OF BRAKING HAPPENED WHILE BACKING A BOAT TRAILER DOWN A BOAT LAUNCH RAMP. WHEN THE BRAKES FAILED THE DASH FLASHED SERVICE BRAKE ASSIST. LOSS OF POWER BRAKES CAUSED THE TRUCK TO NOT STOP EVEN WITH PUSHING DOWN ON THE PEDDLE AS HARD AS POSSIBLE. THIS OCCURRED WHILE COASTING IN REVERSE OFF OF THE THROTTLE USING THE BRAKE TO SLOW THE VEHICLE AND BOAT DOWN WHILE GOING DOWN THE LAUNCH RAMP IN REVERSE. SPEED WAS APPROXIMATELY 5 MPH. I MANAGED TO STOP THE VEHICLE AT THE WATER LINE BY APPLYING THE EMERGENCY BRAKE. THE LOCAL CHEVROLET DEALERSHIP WHERE THE VEHICLE WAS PURCHASED REPLACED THE VACUUM PUMP UNDER WARRANTY DUE TO WEAK VACUUM. I LOST POWER BRAKES AGAIN ON THE WAY HOME FROM THE DEALERSHIP WHEN BACKING DOWN AN INCLINE ON MY DRIVEWAY AT LOW SPEED. THE DASH FLASHED SERVICE BRAKE ASSIST AGAIN. RETURNED TRUCK TO DEALERSHIP THE NEXT MORNING AND TOOK A TECHNICIAN ON A TEST DRIVE WITH ME. SHOWED TECHNICIAN LOSS OF POWER BRAKES AND SERVICE BRAKE ASSIST MESSAGE ON DASH WHEN BRAKING IN REVERSE ON AN INCLINE. CHEVROLET DEALERSHIP SAYS THEY CONTACTED CHEVROLET TECHNICAL SUPPORT AND REPLACED BRAKE BOOSTER AND REPLACED VACUUM PUMP FOR THE SECOND TIME. THIS IS ON A 2018 CHEVROLET SILVERADO 1500 LT1 WITH THE 6.2L ENGINE AND 42,155 MILES.
Mfg Campaign: 11162914
Recall Date: Dec 21, 2018
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER FRONT WINDOW AUTO UP BROKE AND ALMOST COMPLETELY SEVERED A ADULT MALES RING FING TIP. IN A PARKING LOT THE WINDOW WENT UP 'USING AUTO UP'. A FRIEND WAS GETTING IN THE TRUCK AND HAD HIS FINGER UNFORTUNATELY IN THE WAY THE WINDOW DID NOT STOP AFTER COMING INTO CONTACT WITH HIS FINGER AND IT WAS ALMOST COMPLETELY SEVERED AT THE TIP.
Corrective Action:
PASSENGER FRONT WINDOW AUTO UP BROKE AND ALMOST COMPLETELY SEVERED A ADULT MALES RING FING TIP. IN A PARKING LOT THE WINDOW WENT UP 'USING AUTO UP'. A FRIEND WAS GETTING IN THE TRUCK AND HAD HIS FINGER UNFORTUNATELY IN THE WAY THE WINDOW DID NOT STOP AFTER COMING INTO CONTACT WITH HIS FINGER AND IT WAS ALMOST COMPLETELY SEVERED AT THE TIP.
Additional Notes:
PASSENGER FRONT WINDOW AUTO UP BROKE AND ALMOST COMPLETELY SEVERED A ADULT MALES RING FING TIP. IN A PARKING LOT THE WINDOW WENT UP 'USING AUTO UP'. A FRIEND WAS GETTING IN THE TRUCK AND HAD HIS FINGER UNFORTUNATELY IN THE WAY THE WINDOW DID NOT STOP AFTER COMING INTO CONTACT WITH HIS FINGER AND IT WAS ALMOST COMPLETELY SEVERED AT THE TIP.
Mfg Campaign: 11162379
Recall Date: Dec 18, 2018
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ON MY NEW SILVERADO BOUNCE / FLICKER LIKE AN OLD SEMI TRUCK WHEN GOING OVER BUMPS AND IMPERFECTIONS IN THE ROAD. THE DEALER SAID THAT THERE IS NO TSB FOR FIXING THIS ISSUE FROM GM SO THEY CAN'T DO ANYTHING. THEY DID SAY THEY WERE AWARE OF THE ISSUE AND THAT THEY GET MANY COMPLAINTS ABOUT IT. THEY SAID IT IS DUE TO THE HID BULB GM IS USING. IT IS VERY DISTRACTING AND DANGEROUS.
Corrective Action:
THE HEADLIGHTS ON MY NEW SILVERADO BOUNCE / FLICKER LIKE AN OLD SEMI TRUCK WHEN GOING OVER BUMPS AND IMPERFECTIONS IN THE ROAD. THE DEALER SAID THAT THERE IS NO TSB FOR FIXING THIS ISSUE FROM GM SO THEY CAN'T DO ANYTHING. THEY DID SAY THEY WERE AWARE OF THE ISSUE AND THAT THEY GET MANY COMPLAINTS ABOUT IT. THEY SAID IT IS DUE TO THE HID BULB GM IS USING. IT IS VERY DISTRACTING AND DANGEROUS.
Additional Notes:
THE HEADLIGHTS ON MY NEW SILVERADO BOUNCE / FLICKER LIKE AN OLD SEMI TRUCK WHEN GOING OVER BUMPS AND IMPERFECTIONS IN THE ROAD. THE DEALER SAID THAT THERE IS NO TSB FOR FIXING THIS ISSUE FROM GM SO THEY CAN'T DO ANYTHING. THEY DID SAY THEY WERE AWARE OF THE ISSUE AND THAT THEY GET MANY COMPLAINTS ABOUT IT. THEY SAID IT IS DUE TO THE HID BULB GM IS USING. IT IS VERY DISTRACTING AND DANGEROUS.
Mfg Campaign: 11156753
Recall Date: Dec 7, 2018
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THE EIGHT SPEED AUTOMATIC TRANSMISSION STUTTERS AND ACTS LIKE IT DOESN'T KNOW WHAT GEAR TO GO INTO UNDER LIGHT TO NORMAL ACCELERATION. THIS OCCURS WHILE COLD AND DURING THE WARMING PERIOD, (NORMALLY UP TO AROUND 180 DEGREES), BUT TENDS TO RESOLVE AFTER THE ENGINE IS COMPLETELY WARMED UP. THIS TRANSMISSION PROBLEM IS CONTINUOUS AND HAPPENS EVERY TIME AFTER THE VEHICLE SITS ALL NIGHT OR IF IT HAS SIMPLY SIT FOR A FEW HOURS. IT IS VERY APPARENT, OTHER PASSENGERS ASK WHAT IS WRONG WITH THE VEHICLE WHEN THEY RIDE IN IT. I BOUGHT THE VEHICLE NEW, BUT WHEN I TOOK THE TEST DRIVE IT WAS ALREADY WARMED UP. THEREFORE I WAS UNAWARE OF THE ISSUES PRESENT. I WENT BACK TO THE SALESMAN TO DESCRIBE THE PROBLEM AND WAS INFORMED THIS HAPPENS WITH ALL THE 2018 EIGHT SPEED SILVERADO'S HE HAS DRIVEN ON THEIR LOT. I LOOKED ON THE INTERNET AND FOUND THESE TRANSMISSIONS HAVE A LEARN CYCLE, SO I DECIDED TO GIVE IT SOME TIME TO SEE IF WAS A LEARNING CURVE WITH THE COMPUTER. IT NEVER CLEARED UP. I LATER BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR THE INITIAL SERVICE AND DESCRIBED WHAT HAD BEEN HAPPENING WITH IT TO THE SERVICE DEPARTMENT. I LEFT THE VEHICLE OVERNIGHT SO THE TECHNICIAN COULD DRIVE FIRST THING IN THE MORNING AND PERFORM AN SERVICES. THE NEXT DAY I WAS CALLED AND TOLD MY VEHICLE WAS READY. UPON ARRIVAL I WAS INFORMED THE TECHNICIAN WAS ABLE TO DUPLICATE THE PROBLEMS I DESCRIBED, BUT IT WAS NORMAL FOR THE EIGHT SPEED TRANSMISSION. HOWEVER, IT BECOMES WORSE TO BRING IT BACK IN FOR FURTHER DIAGNOSIS. I CALLED GM, THEY ALSO LOOKED INTO THE CASE FOR ABOUT A WEEK, THEN CALLED BACK AND STATED THAT IS NORMAL FOR THE TRANSMISSION. I BOUGHT THE VEHICLE NEW WITH ABOUT 2,500 MILES ON IT, (DEMO), AND HAVE HAD IT ONLY A FEW MONTHS. IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT.
Corrective Action:
THE EIGHT SPEED AUTOMATIC TRANSMISSION STUTTERS AND ACTS LIKE IT DOESN'T KNOW WHAT GEAR TO GO INTO UNDER LIGHT TO NORMAL ACCELERATION. THIS OCCURS WHILE COLD AND DURING THE WARMING PERIOD, (NORMALLY UP TO AROUND 180 DEGREES), BUT TENDS TO RESOLVE AFTER THE ENGINE IS COMPLETELY WARMED UP. THIS TRANSMISSION PROBLEM IS CONTINUOUS AND HAPPENS EVERY TIME AFTER THE VEHICLE SITS ALL NIGHT OR IF IT HAS SIMPLY SIT FOR A FEW HOURS. IT IS VERY APPARENT, OTHER PASSENGERS ASK WHAT IS WRONG WITH THE VEHICLE WHEN THEY RIDE IN IT. I BOUGHT THE VEHICLE NEW, BUT WHEN I TOOK THE TEST DRIVE IT WAS ALREADY WARMED UP. THEREFORE I WAS UNAWARE OF THE ISSUES PRESENT. I WENT BACK TO THE SALESMAN TO DESCRIBE THE PROBLEM AND WAS INFORMED THIS HAPPENS WITH ALL THE 2018 EIGHT SPEED SILVERADO'S HE HAS DRIVEN ON THEIR LOT. I LOOKED ON THE INTERNET AND FOUND THESE TRANSMISSIONS HAVE A LEARN CYCLE, SO I DECIDED TO GIVE IT SOME TIME TO SEE IF WAS A LEARNING CURVE WITH THE COMPUTER. IT NEVER CLEARED UP. I LATER BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR THE INITIAL SERVICE AND DESCRIBED WHAT HAD BEEN HAPPENING WITH IT TO THE SERVICE DEPARTMENT. I LEFT THE VEHICLE OVERNIGHT SO THE TECHNICIAN COULD DRIVE FIRST THING IN THE MORNING AND PERFORM AN SERVICES. THE NEXT DAY I WAS CALLED AND TOLD MY VEHICLE WAS READY. UPON ARRIVAL I WAS INFORMED THE TECHNICIAN WAS ABLE TO DUPLICATE THE PROBLEMS I DESCRIBED, BUT IT WAS NORMAL FOR THE EIGHT SPEED TRANSMISSION. HOWEVER, IT BECOMES WORSE TO BRING IT BACK IN FOR FURTHER DIAGNOSIS. I CALLED GM, THEY ALSO LOOKED INTO THE CASE FOR ABOUT A WEEK, THEN CALLED BACK AND STATED THAT IS NORMAL FOR THE TRANSMISSION. I BOUGHT THE VEHICLE NEW WITH ABOUT 2,500 MILES ON IT, (DEMO), AND HAVE HAD IT ONLY A FEW MONTHS. IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT.
Additional Notes:
THE EIGHT SPEED AUTOMATIC TRANSMISSION STUTTERS AND ACTS LIKE IT DOESN'T KNOW WHAT GEAR TO GO INTO UNDER LIGHT TO NORMAL ACCELERATION. THIS OCCURS WHILE COLD AND DURING THE WARMING PERIOD, (NORMALLY UP TO AROUND 180 DEGREES), BUT TENDS TO RESOLVE AFTER THE ENGINE IS COMPLETELY WARMED UP. THIS TRANSMISSION PROBLEM IS CONTINUOUS AND HAPPENS EVERY TIME AFTER THE VEHICLE SITS ALL NIGHT OR IF IT HAS SIMPLY SIT FOR A FEW HOURS. IT IS VERY APPARENT, OTHER PASSENGERS ASK WHAT IS WRONG WITH THE VEHICLE WHEN THEY RIDE IN IT. I BOUGHT THE VEHICLE NEW, BUT WHEN I TOOK THE TEST DRIVE IT WAS ALREADY WARMED UP. THEREFORE I WAS UNAWARE OF THE ISSUES PRESENT. I WENT BACK TO THE SALESMAN TO DESCRIBE THE PROBLEM AND WAS INFORMED THIS HAPPENS WITH ALL THE 2018 EIGHT SPEED SILVERADO'S HE HAS DRIVEN ON THEIR LOT. I LOOKED ON THE INTERNET AND FOUND THESE TRANSMISSIONS HAVE A LEARN CYCLE, SO I DECIDED TO GIVE IT SOME TIME TO SEE IF WAS A LEARNING CURVE WITH THE COMPUTER. IT NEVER CLEARED UP. I LATER BROUGHT THE VEHICLE INTO THE DEALERSHIP FOR THE INITIAL SERVICE AND DESCRIBED WHAT HAD BEEN HAPPENING WITH IT TO THE SERVICE DEPARTMENT. I LEFT THE VEHICLE OVERNIGHT SO THE TECHNICIAN COULD DRIVE FIRST THING IN THE MORNING AND PERFORM AN SERVICES. THE NEXT DAY I WAS CALLED AND TOLD MY VEHICLE WAS READY. UPON ARRIVAL I WAS INFORMED THE TECHNICIAN WAS ABLE TO DUPLICATE THE PROBLEMS I DESCRIBED, BUT IT WAS NORMAL FOR THE EIGHT SPEED TRANSMISSION. HOWEVER, IT BECOMES WORSE TO BRING IT BACK IN FOR FURTHER DIAGNOSIS. I CALLED GM, THEY ALSO LOOKED INTO THE CASE FOR ABOUT A WEEK, THEN CALLED BACK AND STATED THAT IS NORMAL FOR THE TRANSMISSION. I BOUGHT THE VEHICLE NEW WITH ABOUT 2,500 MILES ON IT, (DEMO), AND HAVE HAD IT ONLY A FEW MONTHS. IT CURRENTLY HAS LESS THAN 10,000 MILES ON IT.
Mfg Campaign: 11154419
Recall Date: Nov 28, 2018
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED AND CAUSED THE STEERING WHEEL TO BE EXTREMELY TIGHT. THE STEERING WHEEL HAD TO BE MANUALLY MANEUVERED FROM RIGHT TO LEFT WITH DIFFICULTY. THE EPS INDICATOR FLASHED A WARNING EACH TIME AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO ENSURE THAT THE VEHICLE WAS SAFELY DRIVEN. THE DEALER (LINDNER CHEVROLET, 2805 FREMONT DR, CAON CITY, CO 81212, 1-719-315-1390) WAS NOTIFIED AND THE VEHICLE WAS LEFT AT THE DEALER FOR OVER A MONTH FOR TEST DRIVING AND DIAGNOSTIC TESTING. THE DEALER PROVIDED A LOANER VEHICLE WHILE SERVICING THE VEHICLE. THE MANUFACTURER WAS CONTACTED MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED AND CAUSED THE STEERING WHEEL TO BE EXTREMELY TIGHT. THE STEERING WHEEL HAD TO BE MANUALLY MANEUVERED FROM RIGHT TO LEFT WITH DIFFICULTY. THE EPS INDICATOR FLASHED A WARNING EACH TIME AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO ENSURE THAT THE VEHICLE WAS SAFELY DRIVEN. THE DEALER (LINDNER CHEVROLET, 2805 FREMONT DR, CAON CITY, CO 81212, 1-719-315-1390) WAS NOTIFIED AND THE VEHICLE WAS LEFT AT THE DEALER FOR OVER A MONTH FOR TEST DRIVING AND DIAGNOSTIC TESTING. THE DEALER PROVIDED A LOANER VEHICLE WHILE SERVICING THE VEHICLE. THE MANUFACTURER WAS CONTACTED MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED AND CAUSED THE STEERING WHEEL TO BE EXTREMELY TIGHT. THE STEERING WHEEL HAD TO BE MANUALLY MANEUVERED FROM RIGHT TO LEFT WITH DIFFICULTY. THE EPS INDICATOR FLASHED A WARNING EACH TIME AFTER THE FAILURE OCCURRED. THE CONTACT HAD TO APPLY FORCE TO MANEUVER THE STEERING WHEEL TO ENSURE THAT THE VEHICLE WAS SAFELY DRIVEN. THE DEALER (LINDNER CHEVROLET, 2805 FREMONT DR, CAON CITY, CO 81212, 1-719-315-1390) WAS NOTIFIED AND THE VEHICLE WAS LEFT AT THE DEALER FOR OVER A MONTH FOR TEST DRIVING AND DIAGNOSTIC TESTING. THE DEALER PROVIDED A LOANER VEHICLE WHILE SERVICING THE VEHICLE. THE MANUFACTURER WAS CONTACTED MORE THAN TWICE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Mfg Campaign: 11149683
Recall Date: Nov 6, 2018
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