Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors (GM) is recalling certain 2018 GMC Sierra 1500, 2019 Sierra 2500, 3500, Chevrolet Silverado 3500, and Chevrolet Silverado 2500 and 2018 Chevrolet Silverado 1500 Crew Cab vehicles. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: N252513060
Recall Date: Jun 25, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: N242474500
Recall Date: Oct 10, 2024
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202300860
Recall Date: Oct 1, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192261050
Recall Date: Oct 24, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192268490
Recall Date: Sep 6, 2019
Consumer Complaints
640 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Corrective Action:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Additional Notes:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Mfg Campaign: 11548332
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Corrective Action:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Additional Notes:
The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy
Mfg Campaign: 11548332
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At random the touch screen/radio will continuously switch through screens and apps while operating and will become extremely warm to the touch. The display screen on the instrument panel will also scroll through randomly. The heat will stay on continuously even though it is off.
Corrective Action:
At random the touch screen/radio will continuously switch through screens and apps while operating and will become extremely warm to the touch. The display screen on the instrument panel will also scroll through randomly. The heat will stay on continuously even though it is off.
Additional Notes:
At random the touch screen/radio will continuously switch through screens and apps while operating and will become extremely warm to the touch. The display screen on the instrument panel will also scroll through randomly. The heat will stay on continuously even though it is off.
Mfg Campaign: 11545946
Recall Date: Sep 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
turned on rear window defrost and unit started smoking badly with a chemical smell while driving truck. I pushed button to turn rear defrost off so it wouldn't start on fire but the unit had heated up so badly it shattered the window it was touching.
Corrective Action:
turned on rear window defrost and unit started smoking badly with a chemical smell while driving truck. I pushed button to turn rear defrost off so it wouldn't start on fire but the unit had heated up so badly it shattered the window it was touching.
Additional Notes:
turned on rear window defrost and unit started smoking badly with a chemical smell while driving truck. I pushed button to turn rear defrost off so it wouldn't start on fire but the unit had heated up so badly it shattered the window it was touching.
Mfg Campaign: 11545074
Recall Date: Sep 17, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
UNKNOWN I had performed preventative maintenance this evening, fuel filter replacement and noticed after I pulled the fuel filter from the housing and tipped housing back upright, there was what appeared to be brass/gold metal shavings in the bottom of the housing in a little puddle of fuel. If there is metal shavings in the filter, that is a problem. Not sure if it would be fuel pump, or lift pump. Truck runs fine, I do get some hesitation from time to time, but not always. No warning lights/indicators, no water in fuel indicator, or presence of water in fuel. I am worried about safety if metal shavings contaminate entire fuel system, plugging injectors shutting down the truck on the interstate.
Corrective Action:
UNKNOWN I had performed preventative maintenance this evening, fuel filter replacement and noticed after I pulled the fuel filter from the housing and tipped housing back upright, there was what appeared to be brass/gold metal shavings in the bottom of the housing in a little puddle of fuel. If there is metal shavings in the filter, that is a problem. Not sure if it would be fuel pump, or lift pump. Truck runs fine, I do get some hesitation from time to time, but not always. No warning lights/indicators, no water in fuel indicator, or presence of water in fuel. I am worried about safety if metal shavings contaminate entire fuel system, plugging injectors shutting down the truck on the interstate.
Additional Notes:
UNKNOWN I had performed preventative maintenance this evening, fuel filter replacement and noticed after I pulled the fuel filter from the housing and tipped housing back upright, there was what appeared to be brass/gold metal shavings in the bottom of the housing in a little puddle of fuel. If there is metal shavings in the filter, that is a problem. Not sure if it would be fuel pump, or lift pump. Truck runs fine, I do get some hesitation from time to time, but not always. No warning lights/indicators, no water in fuel indicator, or presence of water in fuel. I am worried about safety if metal shavings contaminate entire fuel system, plugging injectors shutting down the truck on the interstate.
Mfg Campaign: 11544852
Recall Date: Sep 15, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The GM 6L80 transmissions have a faulty torque converter. When it goes out it causes a horrible vibration and drive train failure. Which leaves you stranded in traffic or on the side of a busy highway. These transmissions have been installed by GM since 2013 knowing they fail prematurely as early as 60k miles. It’s a running joke that this transmission saved repair shops because of the sheer amount of failures. With the cost passed on to consumers. There are several in detail breakdowns of the defect in this part on various social media platforms and Internet forums. You can call any transmission shop across the nation they can confirm the defect. There where no warning lights prior to, during, or after the failure.
Corrective Action:
The GM 6L80 transmissions have a faulty torque converter. When it goes out it causes a horrible vibration and drive train failure. Which leaves you stranded in traffic or on the side of a busy highway. These transmissions have been installed by GM since 2013 knowing they fail prematurely as early as 60k miles. It’s a running joke that this transmission saved repair shops because of the sheer amount of failures. With the cost passed on to consumers. There are several in detail breakdowns of the defect in this part on various social media platforms and Internet forums. You can call any transmission shop across the nation they can confirm the defect. There where no warning lights prior to, during, or after the failure.
Additional Notes:
The GM 6L80 transmissions have a faulty torque converter. When it goes out it causes a horrible vibration and drive train failure. Which leaves you stranded in traffic or on the side of a busy highway. These transmissions have been installed by GM since 2013 knowing they fail prematurely as early as 60k miles. It’s a running joke that this transmission saved repair shops because of the sheer amount of failures. With the cost passed on to consumers. There are several in detail breakdowns of the defect in this part on various social media platforms and Internet forums. You can call any transmission shop across the nation they can confirm the defect. There where no warning lights prior to, during, or after the failure.
Mfg Campaign: 11544197
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
GM has produced millions of vehicles with the 5.3 motor with AFM,DOD,VVT issues. They are well aware of this issue. The factory defect causes the lifters to collapse causing catastrophic engine failure. This posses a hazard to consumers in traffic trying to navigate their stalled vehicles off the roadways. GM customer service is rude and dismissive, furthermore they offer no assistance to fix these problems. The issues with these motors is well documented and any repair shop/ dealership can confirm these issues. There is no indication from warning systems prior to this failure. However there are multiple Dash warning lights after the catastrophic failure occurs. The cost is passed to consumers to address these issues.
Corrective Action:
GM has produced millions of vehicles with the 5.3 motor with AFM,DOD,VVT issues. They are well aware of this issue. The factory defect causes the lifters to collapse causing catastrophic engine failure. This posses a hazard to consumers in traffic trying to navigate their stalled vehicles off the roadways. GM customer service is rude and dismissive, furthermore they offer no assistance to fix these problems. The issues with these motors is well documented and any repair shop/ dealership can confirm these issues. There is no indication from warning systems prior to this failure. However there are multiple Dash warning lights after the catastrophic failure occurs. The cost is passed to consumers to address these issues.
Additional Notes:
GM has produced millions of vehicles with the 5.3 motor with AFM,DOD,VVT issues. They are well aware of this issue. The factory defect causes the lifters to collapse causing catastrophic engine failure. This posses a hazard to consumers in traffic trying to navigate their stalled vehicles off the roadways. GM customer service is rude and dismissive, furthermore they offer no assistance to fix these problems. The issues with these motors is well documented and any repair shop/ dealership can confirm these issues. There is no indication from warning systems prior to this failure. However there are multiple Dash warning lights after the catastrophic failure occurs. The cost is passed to consumers to address these issues.
Mfg Campaign: 11544201
Recall Date: Sep 12, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Mfg Campaign: 11541597
Recall Date: Aug 30, 2023
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Mfg Campaign: 11541597
Recall Date: Aug 30, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Potential Consequences:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Corrective Action:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Additional Notes:
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000.
Mfg Campaign: 11541597
Recall Date: Aug 30, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Upon light acceleration of the vehicle, a rough gearshift occurred followed by a check engine light and the vehicle continued to shift roughly and idled roughly. After months of diagnostic work and attempts at repairs, it was determined the lifters were the issue. From independent research I understand this is a somewhat common (and pricey) issue. I’m not sure why there is not a recall for the cheap lifters, but I would like to pursue possible reparations for this fault of GM that has left me without a vehicle and left me with a great financial burden for over six months.
Corrective Action:
Upon light acceleration of the vehicle, a rough gearshift occurred followed by a check engine light and the vehicle continued to shift roughly and idled roughly. After months of diagnostic work and attempts at repairs, it was determined the lifters were the issue. From independent research I understand this is a somewhat common (and pricey) issue. I’m not sure why there is not a recall for the cheap lifters, but I would like to pursue possible reparations for this fault of GM that has left me without a vehicle and left me with a great financial burden for over six months.
Additional Notes:
Upon light acceleration of the vehicle, a rough gearshift occurred followed by a check engine light and the vehicle continued to shift roughly and idled roughly. After months of diagnostic work and attempts at repairs, it was determined the lifters were the issue. From independent research I understand this is a somewhat common (and pricey) issue. I’m not sure why there is not a recall for the cheap lifters, but I would like to pursue possible reparations for this fault of GM that has left me without a vehicle and left me with a great financial burden for over six months.
Mfg Campaign: 11541191
Recall Date: Aug 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon light acceleration of the vehicle, a rough gearshift occurred followed by a check engine light and the vehicle continued to shift roughly and idled roughly. After months of diagnostic work and attempts at repairs, it was determined the lifters were the issue. From independent research I understand this is a somewhat common (and pricey) issue. I’m not sure why there is not a recall for the cheap lifters, but I would like to pursue possible reparations for this fault of GM that has left me without a vehicle and left me with a great financial burden for over six months.
Corrective Action:
Upon light acceleration of the vehicle, a rough gearshift occurred followed by a check engine light and the vehicle continued to shift roughly and idled roughly. After months of diagnostic work and attempts at repairs, it was determined the lifters were the issue. From independent research I understand this is a somewhat common (and pricey) issue. I’m not sure why there is not a recall for the cheap lifters, but I would like to pursue possible reparations for this fault of GM that has left me without a vehicle and left me with a great financial burden for over six months.
Additional Notes:
Upon light acceleration of the vehicle, a rough gearshift occurred followed by a check engine light and the vehicle continued to shift roughly and idled roughly. After months of diagnostic work and attempts at repairs, it was determined the lifters were the issue. From independent research I understand this is a somewhat common (and pricey) issue. I’m not sure why there is not a recall for the cheap lifters, but I would like to pursue possible reparations for this fault of GM that has left me without a vehicle and left me with a great financial burden for over six months.
Mfg Campaign: 11541191
Recall Date: Aug 28, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake caliper warped
Corrective Action:
Brake caliper warped
Additional Notes:
Brake caliper warped
Mfg Campaign: 11540882
Recall Date: Aug 26, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Corrective Action:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Additional Notes:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Mfg Campaign: 11540007
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Corrective Action:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Additional Notes:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Mfg Campaign: 11540007
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Corrective Action:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Additional Notes:
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado
Mfg Campaign: 11540007
Recall Date: Aug 22, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
without warning engine stalls
Corrective Action:
without warning engine stalls
Additional Notes:
without warning engine stalls
Mfg Campaign: 11539910
Recall Date: Aug 21, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
WARNING LIGHT CAME ON TODAY 08/17/23-TRAILER BREAK SYSTEM-WHILE DRIVING. I DON'T PULL NOR HAUL ANYTHING WITH THIS VEHICLE, IT STAYS PARKED.. I FEEL THAT THIS IS A DEFECT IN THE WIRING SYSTEM AND NEED TO BE RECALLED ON THIS ISSUE. I SEE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON THIS MAKE AND MODEL. TOOK TO DEALERSHIP WHERE I BOUGHT, AND WARRANTY OUT. 2018 MODEL AND KEPT BLINKING ON AND OFF WHILE DRIVING. FOR SAFETY REASIN I NEED THIS REPAIR TAKEN CARE OF. NEED A RECALL SO CAN BE REPAIRED AT KNOW COST.
Corrective Action:
WARNING LIGHT CAME ON TODAY 08/17/23-TRAILER BREAK SYSTEM-WHILE DRIVING. I DON'T PULL NOR HAUL ANYTHING WITH THIS VEHICLE, IT STAYS PARKED.. I FEEL THAT THIS IS A DEFECT IN THE WIRING SYSTEM AND NEED TO BE RECALLED ON THIS ISSUE. I SEE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON THIS MAKE AND MODEL. TOOK TO DEALERSHIP WHERE I BOUGHT, AND WARRANTY OUT. 2018 MODEL AND KEPT BLINKING ON AND OFF WHILE DRIVING. FOR SAFETY REASIN I NEED THIS REPAIR TAKEN CARE OF. NEED A RECALL SO CAN BE REPAIRED AT KNOW COST.
Additional Notes:
WARNING LIGHT CAME ON TODAY 08/17/23-TRAILER BREAK SYSTEM-WHILE DRIVING. I DON'T PULL NOR HAUL ANYTHING WITH THIS VEHICLE, IT STAYS PARKED.. I FEEL THAT THIS IS A DEFECT IN THE WIRING SYSTEM AND NEED TO BE RECALLED ON THIS ISSUE. I SEE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON THIS MAKE AND MODEL. TOOK TO DEALERSHIP WHERE I BOUGHT, AND WARRANTY OUT. 2018 MODEL AND KEPT BLINKING ON AND OFF WHILE DRIVING. FOR SAFETY REASIN I NEED THIS REPAIR TAKEN CARE OF. NEED A RECALL SO CAN BE REPAIRED AT KNOW COST.
Mfg Campaign: 11539085
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WARNING LIGHT CAME ON TODAY 08/17/23-TRAILER BREAK SYSTEM-WHILE DRIVING. I DON'T PULL NOR HAUL ANYTHING WITH THIS VEHICLE, IT STAYS PARKED.. I FEEL THAT THIS IS A DEFECT IN THE WIRING SYSTEM AND NEED TO BE RECALLED ON THIS ISSUE. I SEE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON THIS MAKE AND MODEL. TOOK TO DEALERSHIP WHERE I BOUGHT, AND WARRANTY OUT. 2018 MODEL AND KEPT BLINKING ON AND OFF WHILE DRIVING. FOR SAFETY REASIN I NEED THIS REPAIR TAKEN CARE OF. NEED A RECALL SO CAN BE REPAIRED AT KNOW COST.
Corrective Action:
WARNING LIGHT CAME ON TODAY 08/17/23-TRAILER BREAK SYSTEM-WHILE DRIVING. I DON'T PULL NOR HAUL ANYTHING WITH THIS VEHICLE, IT STAYS PARKED.. I FEEL THAT THIS IS A DEFECT IN THE WIRING SYSTEM AND NEED TO BE RECALLED ON THIS ISSUE. I SEE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON THIS MAKE AND MODEL. TOOK TO DEALERSHIP WHERE I BOUGHT, AND WARRANTY OUT. 2018 MODEL AND KEPT BLINKING ON AND OFF WHILE DRIVING. FOR SAFETY REASIN I NEED THIS REPAIR TAKEN CARE OF. NEED A RECALL SO CAN BE REPAIRED AT KNOW COST.
Additional Notes:
WARNING LIGHT CAME ON TODAY 08/17/23-TRAILER BREAK SYSTEM-WHILE DRIVING. I DON'T PULL NOR HAUL ANYTHING WITH THIS VEHICLE, IT STAYS PARKED.. I FEEL THAT THIS IS A DEFECT IN THE WIRING SYSTEM AND NEED TO BE RECALLED ON THIS ISSUE. I SEE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON THIS MAKE AND MODEL. TOOK TO DEALERSHIP WHERE I BOUGHT, AND WARRANTY OUT. 2018 MODEL AND KEPT BLINKING ON AND OFF WHILE DRIVING. FOR SAFETY REASIN I NEED THIS REPAIR TAKEN CARE OF. NEED A RECALL SO CAN BE REPAIRED AT KNOW COST.
Mfg Campaign: 11539085
Recall Date: Aug 17, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Have had two different door actuator/locking mechanisms fail on both rear doors. This is an easy part to replace and is able to be replaced by the consumer. Both times it was replaced the actuator failed immediately in the locked position. Door could not be opened from the inside or the outside and had to have door panel cut off to reopen. After the second failure, the GM Dealer tech showed me a "trick" that was only known to GM techs and that if the consumer did not replace the latch with the undocumented "trick" and only used the standard repair manual the latch would fail as such. I approached GM for an answer on this and they stated that I am not a licensed GM technician and should not attempt to do anything on my vehicle other than put gas in it and drive it. While I do understand that at times it is necessary for a trained professional to be involved, but that should not be the case for a door latch. The lack of concern on GMs part as the door had to be cut off because of this is irresponsible. There are plenty of other stories of the same issue occurring with this same style of latch. Someone could easily be trapped in the vehicle with this issue and killed.
Corrective Action:
Have had two different door actuator/locking mechanisms fail on both rear doors. This is an easy part to replace and is able to be replaced by the consumer. Both times it was replaced the actuator failed immediately in the locked position. Door could not be opened from the inside or the outside and had to have door panel cut off to reopen. After the second failure, the GM Dealer tech showed me a "trick" that was only known to GM techs and that if the consumer did not replace the latch with the undocumented "trick" and only used the standard repair manual the latch would fail as such. I approached GM for an answer on this and they stated that I am not a licensed GM technician and should not attempt to do anything on my vehicle other than put gas in it and drive it. While I do understand that at times it is necessary for a trained professional to be involved, but that should not be the case for a door latch. The lack of concern on GMs part as the door had to be cut off because of this is irresponsible. There are plenty of other stories of the same issue occurring with this same style of latch. Someone could easily be trapped in the vehicle with this issue and killed.
Additional Notes:
Have had two different door actuator/locking mechanisms fail on both rear doors. This is an easy part to replace and is able to be replaced by the consumer. Both times it was replaced the actuator failed immediately in the locked position. Door could not be opened from the inside or the outside and had to have door panel cut off to reopen. After the second failure, the GM Dealer tech showed me a "trick" that was only known to GM techs and that if the consumer did not replace the latch with the undocumented "trick" and only used the standard repair manual the latch would fail as such. I approached GM for an answer on this and they stated that I am not a licensed GM technician and should not attempt to do anything on my vehicle other than put gas in it and drive it. While I do understand that at times it is necessary for a trained professional to be involved, but that should not be the case for a door latch. The lack of concern on GMs part as the door had to be cut off because of this is irresponsible. There are plenty of other stories of the same issue occurring with this same style of latch. Someone could easily be trapped in the vehicle with this issue and killed.
Mfg Campaign: 11538814
Recall Date: Aug 16, 2023
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury