Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N212333380
Recall Date: Aug 20, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N192221960
Recall Date: Sep 6, 2019
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18279
Recall Date: Aug 30, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Malibu vehicles. During servicing, a Passenger Presence System (PPS) may have been installed that was not correctly calibrated to the vehicle's seat type. As a result, the PPS may not properly identify an adult passenger from a child passenger in the front passenger seat, potentially causing the air bag to not deploy when it should, or causing the air bag to deploy when it shouldn't.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18208
Recall Date: Jun 14, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
1.1K ComplaintsGeneral Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
While driving 70 mph, I get an Alert that stated reducing speed. And my check engine light came on. This is not the first time. Lucky I was able to get off the Highway without getting into an accident. Also my car sometimes will not cut off because it says my car is in shift even though I have it in park. This is dangerous to have a car reduce speed while driving 70 mph to Abruptly go 40 mph. Last time this happen a month ago no codes came up and the check engine light eventually went off. But now my check engine light is back on again.
Corrective Action:
While driving 70 mph, I get an Alert that stated reducing speed. And my check engine light came on. This is not the first time. Lucky I was able to get off the Highway without getting into an accident. Also my car sometimes will not cut off because it says my car is in shift even though I have it in park. This is dangerous to have a car reduce speed while driving 70 mph to Abruptly go 40 mph. Last time this happen a month ago no codes came up and the check engine light eventually went off. But now my check engine light is back on again.
Additional Notes:
While driving 70 mph, I get an Alert that stated reducing speed. And my check engine light came on. This is not the first time. Lucky I was able to get off the Highway without getting into an accident. Also my car sometimes will not cut off because it says my car is in shift even though I have it in park. This is dangerous to have a car reduce speed while driving 70 mph to Abruptly go 40 mph. Last time this happen a month ago no codes came up and the check engine light eventually went off. But now my check engine light is back on again.
Mfg Campaign: 11430238
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving 70 mph, I get an Alert that stated reducing speed. And my check engine light came on. This is not the first time. Lucky I was able to get off the Highway without getting into an accident. Also my car sometimes will not cut off because it says my car is in shift even though I have it in park. This is dangerous to have a car reduce speed while driving 70 mph to Abruptly go 40 mph. Last time this happen a month ago no codes came up and the check engine light eventually went off. But now my check engine light is back on again.
Corrective Action:
While driving 70 mph, I get an Alert that stated reducing speed. And my check engine light came on. This is not the first time. Lucky I was able to get off the Highway without getting into an accident. Also my car sometimes will not cut off because it says my car is in shift even though I have it in park. This is dangerous to have a car reduce speed while driving 70 mph to Abruptly go 40 mph. Last time this happen a month ago no codes came up and the check engine light eventually went off. But now my check engine light is back on again.
Additional Notes:
While driving 70 mph, I get an Alert that stated reducing speed. And my check engine light came on. This is not the first time. Lucky I was able to get off the Highway without getting into an accident. Also my car sometimes will not cut off because it says my car is in shift even though I have it in park. This is dangerous to have a car reduce speed while driving 70 mph to Abruptly go 40 mph. Last time this happen a month ago no codes came up and the check engine light eventually went off. But now my check engine light is back on again.
Mfg Campaign: 11430238
Recall Date: Aug 23, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway when my vacuum pump went out. Lucky I know how to handle a brake less situation. This should have never happened especially with a 2018 chevy malibu. We need a recall on all 2018 vacuum pumps. This will probly happen to more people if you dont.
Corrective Action:
I was driving on the highway when my vacuum pump went out. Lucky I know how to handle a brake less situation. This should have never happened especially with a 2018 chevy malibu. We need a recall on all 2018 vacuum pumps. This will probly happen to more people if you dont.
Additional Notes:
I was driving on the highway when my vacuum pump went out. Lucky I know how to handle a brake less situation. This should have never happened especially with a 2018 chevy malibu. We need a recall on all 2018 vacuum pumps. This will probly happen to more people if you dont.
Mfg Campaign: 11429134
Recall Date: Aug 14, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11428667
Recall Date: Aug 11, 2021
General Motors, Llc
Defect Description:
FUEL SYSTEM, GASOLINE
Potential Consequences:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11428667
Recall Date: Aug 11, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Corrective Action:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Additional Notes:
The contact's daughter-in-law owns a 2018 Chevrolet Malibu. The contact stated that while driving various speeds, the vehicle would shut-off without warning. The contact stated that the vehicle would eventually restart after multiple attempts and would resume normal driving operation. As the failure persisted, the EVAP warning light illuminated on the instrument panel. Upon investigation, the contact discovered NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, Engine) which he linked to the failure. The vehicle was then taken to a dealer and the contact was informed that the vehicle was not included in the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 40,000.
Mfg Campaign: 11428667
Recall Date: Aug 11, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving along this morning at 70mph and all of a sudden I get a warning that engine power is reduced and I drop to 40mph in spite of pressing the accelerator, while the people behind me are rapidly coming up on me. I was able to get off on the side of the road before anything bad happened, but what if I hadn't? This makes me fear for my safety. I killed the vehicle and sat there for a few minutes. When I started it back, that error message was gone, but the check engine light stayed on. After researching, I see this is a common problem that GM is aware of, but hasn't issued a recall. There have been enough people with this problem that a class action lawsuit has been filed. When I called the closest Chevrolet dealership, I was told it would be days before they could even look at it.
Corrective Action:
I was driving along this morning at 70mph and all of a sudden I get a warning that engine power is reduced and I drop to 40mph in spite of pressing the accelerator, while the people behind me are rapidly coming up on me. I was able to get off on the side of the road before anything bad happened, but what if I hadn't? This makes me fear for my safety. I killed the vehicle and sat there for a few minutes. When I started it back, that error message was gone, but the check engine light stayed on. After researching, I see this is a common problem that GM is aware of, but hasn't issued a recall. There have been enough people with this problem that a class action lawsuit has been filed. When I called the closest Chevrolet dealership, I was told it would be days before they could even look at it.
Additional Notes:
I was driving along this morning at 70mph and all of a sudden I get a warning that engine power is reduced and I drop to 40mph in spite of pressing the accelerator, while the people behind me are rapidly coming up on me. I was able to get off on the side of the road before anything bad happened, but what if I hadn't? This makes me fear for my safety. I killed the vehicle and sat there for a few minutes. When I started it back, that error message was gone, but the check engine light stayed on. After researching, I see this is a common problem that GM is aware of, but hasn't issued a recall. There have been enough people with this problem that a class action lawsuit has been filed. When I called the closest Chevrolet dealership, I was told it would be days before they could even look at it.
Mfg Campaign: 11428710
Recall Date: Aug 11, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2018 Chevrolet Malibu . Lately after I park my car it’s comes up on my screen to Shift to Park. But the problem is that my vehicle is already in park mode. What I’m trying to find out if there have been any other complaints or concern regarding this issue. I’m 83 years old and I drive my vehicle minimally. It’s only has 9100 in mileage and I’ve taken it to my dealership in Parkville, Md 21234(Jerry’s Chevrolet)since my purchase date in March of 2018. I’ve done every service requested by schedule. I need to know if I take this in is this covered issue under my power train warranty since this controls my car movement. It’s very disturbing to me that it would not be, again I’m a senior citizen on a fixed income and every penny count these days. I look forward to hearing from someone please. My vehicles as in park
Corrective Action:
I have a 2018 Chevrolet Malibu . Lately after I park my car it’s comes up on my screen to Shift to Park. But the problem is that my vehicle is already in park mode. What I’m trying to find out if there have been any other complaints or concern regarding this issue. I’m 83 years old and I drive my vehicle minimally. It’s only has 9100 in mileage and I’ve taken it to my dealership in Parkville, Md 21234(Jerry’s Chevrolet)since my purchase date in March of 2018. I’ve done every service requested by schedule. I need to know if I take this in is this covered issue under my power train warranty since this controls my car movement. It’s very disturbing to me that it would not be, again I’m a senior citizen on a fixed income and every penny count these days. I look forward to hearing from someone please. My vehicles as in park
Additional Notes:
I have a 2018 Chevrolet Malibu . Lately after I park my car it’s comes up on my screen to Shift to Park. But the problem is that my vehicle is already in park mode. What I’m trying to find out if there have been any other complaints or concern regarding this issue. I’m 83 years old and I drive my vehicle minimally. It’s only has 9100 in mileage and I’ve taken it to my dealership in Parkville, Md 21234(Jerry’s Chevrolet)since my purchase date in March of 2018. I’ve done every service requested by schedule. I need to know if I take this in is this covered issue under my power train warranty since this controls my car movement. It’s very disturbing to me that it would not be, again I’m a senior citizen on a fixed income and every penny count these days. I look forward to hearing from someone please. My vehicles as in park
Mfg Campaign: 11428532
Recall Date: Aug 10, 2021
General Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
I have a 2018 Chevrolet Malibu . Lately after I park my car it’s comes up on my screen to Shift to Park. But the problem is that my vehicle is already in park mode. What I’m trying to find out if there have been any other complaints or concern regarding this issue. I’m 83 years old and I drive my vehicle minimally. It’s only has 9100 in mileage and I’ve taken it to my dealership in Parkville, Md 21234(Jerry’s Chevrolet)since my purchase date in March of 2018. I’ve done every service requested by schedule. I need to know if I take this in is this covered issue under my power train warranty since this controls my car movement. It’s very disturbing to me that it would not be, again I’m a senior citizen on a fixed income and every penny count these days. I look forward to hearing from someone please. My vehicles as in park
Corrective Action:
I have a 2018 Chevrolet Malibu . Lately after I park my car it’s comes up on my screen to Shift to Park. But the problem is that my vehicle is already in park mode. What I’m trying to find out if there have been any other complaints or concern regarding this issue. I’m 83 years old and I drive my vehicle minimally. It’s only has 9100 in mileage and I’ve taken it to my dealership in Parkville, Md 21234(Jerry’s Chevrolet)since my purchase date in March of 2018. I’ve done every service requested by schedule. I need to know if I take this in is this covered issue under my power train warranty since this controls my car movement. It’s very disturbing to me that it would not be, again I’m a senior citizen on a fixed income and every penny count these days. I look forward to hearing from someone please. My vehicles as in park
Additional Notes:
I have a 2018 Chevrolet Malibu . Lately after I park my car it’s comes up on my screen to Shift to Park. But the problem is that my vehicle is already in park mode. What I’m trying to find out if there have been any other complaints or concern regarding this issue. I’m 83 years old and I drive my vehicle minimally. It’s only has 9100 in mileage and I’ve taken it to my dealership in Parkville, Md 21234(Jerry’s Chevrolet)since my purchase date in March of 2018. I’ve done every service requested by schedule. I need to know if I take this in is this covered issue under my power train warranty since this controls my car movement. It’s very disturbing to me that it would not be, again I’m a senior citizen on a fixed income and every penny count these days. I look forward to hearing from someone please. My vehicles as in park
Mfg Campaign: 11428532
Recall Date: Aug 10, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Low engine pressure
Corrective Action:
Low engine pressure
Additional Notes:
Low engine pressure
Mfg Campaign: 11428197
Recall Date: Aug 7, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated that the vehicle failed to start up. Additionally, the brake pedal was applied but was hard to depress. The engine power reduced message was displayed. The check engine warning light was illuminated. The vehicle was towed to the local dealer where NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, engine) was completed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated that the vehicle failed to start up. Additionally, the brake pedal was applied but was hard to depress. The engine power reduced message was displayed. The check engine warning light was illuminated. The vehicle was towed to the local dealer where NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, engine) was completed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated that the vehicle failed to start up. Additionally, the brake pedal was applied but was hard to depress. The engine power reduced message was displayed. The check engine warning light was illuminated. The vehicle was towed to the local dealer where NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, engine) was completed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Mfg Campaign: 11424740
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated that the vehicle failed to start up. Additionally, the brake pedal was applied but was hard to depress. The engine power reduced message was displayed. The check engine warning light was illuminated. The vehicle was towed to the local dealer where NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, engine) was completed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated that the vehicle failed to start up. Additionally, the brake pedal was applied but was hard to depress. The engine power reduced message was displayed. The check engine warning light was illuminated. The vehicle was towed to the local dealer where NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, engine) was completed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated that the vehicle failed to start up. Additionally, the brake pedal was applied but was hard to depress. The engine power reduced message was displayed. The check engine warning light was illuminated. The vehicle was towed to the local dealer where NHTSA Campaign Number: 19V642000 (Electrical System, Fuel System, Gasoline, engine) was completed. The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 130,000.
Mfg Campaign: 11424740
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact's mother owns a 2018 Chevrolet Malibu. The contact stated while the vehicle was stationary at a traffic light while depressing the accelerator pedal to move forward, the vehicle began to hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact stated a month later after she had an oil change performed on the vehicle, she saw smoke exiting from the rear vehicle. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The vehicle was towed to another local dealer Bomnin Chevrolet Dadeland (8455 S Dixie Hwy, Miami, FL 33143:(305) 669-2709) however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The contact towed the vehicle to a third local dealer Bomnin Chevrolet West Kendall (11701 SW 152nd St, Miami, FL 33177:(305) 964-3099) and the mechanic was unable to duplicate the failure. The contact towed the vehicle to a fourth local dealer Ed Morse Sawgrass Chevrolet Service Center (14401 W Sunrise Blvd, Sunrise, FL 33323:(888) 366-8808) and the mechanic was also unable to duplicate the failure. The contact stated after the vehicle was serviced at Ed Morse Sawgrass Chevrolet Service Center, she began to experience failure with the gear shifter, the auto start, the steering gear, the suspension, and the brakes. The contact stated that the vehicle was taken back to Ed Morse Sawgrass Chevrolet Service Center and had the gear shifter, the auto start, the steering gear, the suspension, and brakes replaced. The contact stated she continued to experience the failure and the vehicle was not operable. The manufacturer had been informed of the failure. The contact stated she continued to experience the failure. The failure mileage was approximately 20,000.
Corrective Action:
The contact's mother owns a 2018 Chevrolet Malibu. The contact stated while the vehicle was stationary at a traffic light while depressing the accelerator pedal to move forward, the vehicle began to hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact stated a month later after she had an oil change performed on the vehicle, she saw smoke exiting from the rear vehicle. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The vehicle was towed to another local dealer Bomnin Chevrolet Dadeland (8455 S Dixie Hwy, Miami, FL 33143:(305) 669-2709) however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The contact towed the vehicle to a third local dealer Bomnin Chevrolet West Kendall (11701 SW 152nd St, Miami, FL 33177:(305) 964-3099) and the mechanic was unable to duplicate the failure. The contact towed the vehicle to a fourth local dealer Ed Morse Sawgrass Chevrolet Service Center (14401 W Sunrise Blvd, Sunrise, FL 33323:(888) 366-8808) and the mechanic was also unable to duplicate the failure. The contact stated after the vehicle was serviced at Ed Morse Sawgrass Chevrolet Service Center, she began to experience failure with the gear shifter, the auto start, the steering gear, the suspension, and the brakes. The contact stated that the vehicle was taken back to Ed Morse Sawgrass Chevrolet Service Center and had the gear shifter, the auto start, the steering gear, the suspension, and brakes replaced. The contact stated she continued to experience the failure and the vehicle was not operable. The manufacturer had been informed of the failure. The contact stated she continued to experience the failure. The failure mileage was approximately 20,000.
Additional Notes:
The contact's mother owns a 2018 Chevrolet Malibu. The contact stated while the vehicle was stationary at a traffic light while depressing the accelerator pedal to move forward, the vehicle began to hesitate. The contact stated no warning light was illuminated. The contact was able to drive to her destination. The contact stated a month later after she had an oil change performed on the vehicle, she saw smoke exiting from the rear vehicle. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The vehicle was towed to another local dealer Bomnin Chevrolet Dadeland (8455 S Dixie Hwy, Miami, FL 33143:(305) 669-2709) however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The contact towed the vehicle to a third local dealer Bomnin Chevrolet West Kendall (11701 SW 152nd St, Miami, FL 33177:(305) 964-3099) and the mechanic was unable to duplicate the failure. The contact towed the vehicle to a fourth local dealer Ed Morse Sawgrass Chevrolet Service Center (14401 W Sunrise Blvd, Sunrise, FL 33323:(888) 366-8808) and the mechanic was also unable to duplicate the failure. The contact stated after the vehicle was serviced at Ed Morse Sawgrass Chevrolet Service Center, she began to experience failure with the gear shifter, the auto start, the steering gear, the suspension, and the brakes. The contact stated that the vehicle was taken back to Ed Morse Sawgrass Chevrolet Service Center and had the gear shifter, the auto start, the steering gear, the suspension, and brakes replaced. The contact stated she continued to experience the failure and the vehicle was not operable. The manufacturer had been informed of the failure. The contact stated she continued to experience the failure. The failure mileage was approximately 20,000.
Mfg Campaign: 11424788
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled with the check engine warning light was illuminated. Additionally, while driving approximately 80 mph, the vehicle stalled. Another time while driving approximately 50 mph the vehicle stalled. The vehicle was slow to start and several attempts were made before the vehicle started. The contact stated while stopped, the vehicle was slow to accelerate. The vehicle was taken to the local dealer to be diagnosed. The accelerator pedal and system update were performed. The vehicle was repaired however, the failure recurred. The manufacturer was notified. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled with the check engine warning light was illuminated. Additionally, while driving approximately 80 mph, the vehicle stalled. Another time while driving approximately 50 mph the vehicle stalled. The vehicle was slow to start and several attempts were made before the vehicle started. The contact stated while stopped, the vehicle was slow to accelerate. The vehicle was taken to the local dealer to be diagnosed. The accelerator pedal and system update were performed. The vehicle was repaired however, the failure recurred. The manufacturer was notified. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2018 Chevrolet Malibu. The contact stated while driving at an undisclosed speed and making a turn the vehicle stalled with the check engine warning light was illuminated. Additionally, while driving approximately 80 mph, the vehicle stalled. Another time while driving approximately 50 mph the vehicle stalled. The vehicle was slow to start and several attempts were made before the vehicle started. The contact stated while stopped, the vehicle was slow to accelerate. The vehicle was taken to the local dealer to be diagnosed. The accelerator pedal and system update were performed. The vehicle was repaired however, the failure recurred. The manufacturer was notified. The failure mileage was approximately 35,000.
Mfg Campaign: 11424798
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car is in park but a message shows, on the instrument panel, "shift to park". The car cannot be locked and the warning message stays on because the car thinks it's not in park. This is a recurring problem that was corrected by pushing on the shifter but now the message is staying on.
Corrective Action:
The car is in park but a message shows, on the instrument panel, "shift to park". The car cannot be locked and the warning message stays on because the car thinks it's not in park. This is a recurring problem that was corrected by pushing on the shifter but now the message is staying on.
Additional Notes:
The car is in park but a message shows, on the instrument panel, "shift to park". The car cannot be locked and the warning message stays on because the car thinks it's not in park. This is a recurring problem that was corrected by pushing on the shifter but now the message is staying on.
Mfg Campaign: 11424802
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car is in park but a message shows, on the instrument panel, "shift to park". The car cannot be locked and the warning message stays on because the car thinks it's not in park. This is a recurring problem that was corrected by pushing on the shifter but now the message is staying on.
Corrective Action:
The car is in park but a message shows, on the instrument panel, "shift to park". The car cannot be locked and the warning message stays on because the car thinks it's not in park. This is a recurring problem that was corrected by pushing on the shifter but now the message is staying on.
Additional Notes:
The car is in park but a message shows, on the instrument panel, "shift to park". The car cannot be locked and the warning message stays on because the car thinks it's not in park. This is a recurring problem that was corrected by pushing on the shifter but now the message is staying on.
Mfg Campaign: 11424802
Recall Date: Jul 14, 2021
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shifter wouldn’t shift to park position, so car wouldn’t turn off. Sometimes took over a half hour of trying to get this to work. Used part 84687729 control and 84733196 harness. Also have had problem with leak in rear area where antenna is attached which caused water to pour into back right rear seat. When replaced the person said the screws were not tightened down fully which caused the leak.
Corrective Action:
Shifter wouldn’t shift to park position, so car wouldn’t turn off. Sometimes took over a half hour of trying to get this to work. Used part 84687729 control and 84733196 harness. Also have had problem with leak in rear area where antenna is attached which caused water to pour into back right rear seat. When replaced the person said the screws were not tightened down fully which caused the leak.
Additional Notes:
Shifter wouldn’t shift to park position, so car wouldn’t turn off. Sometimes took over a half hour of trying to get this to work. Used part 84687729 control and 84733196 harness. Also have had problem with leak in rear area where antenna is attached which caused water to pour into back right rear seat. When replaced the person said the screws were not tightened down fully which caused the leak.
Mfg Campaign: 11424145
Recall Date: Jul 9, 2021
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I just went and picked up my car after having the recall cone.. Vin#[XXX].The car stalled on me when trying to trying to accelerate I almost got hit because of this...This has happen way to many times. This repair was supposedly done on 07/07/2021. Also this car had the same issue and a recall was done back in 2019. This car is totally not safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I just went and picked up my car after having the recall cone.. Vin#[XXX].The car stalled on me when trying to trying to accelerate I almost got hit because of this...This has happen way to many times. This repair was supposedly done on 07/07/2021. Also this car had the same issue and a recall was done back in 2019. This car is totally not safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I just went and picked up my car after having the recall cone.. Vin#[XXX].The car stalled on me when trying to trying to accelerate I almost got hit because of this...This has happen way to many times. This repair was supposedly done on 07/07/2021. Also this car had the same issue and a recall was done back in 2019. This car is totally not safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11423779
Recall Date: Jul 7, 2021
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I just went and picked up my car after having the recall cone.. Vin#[XXX].The car stalled on me when trying to trying to accelerate I almost got hit because of this...This has happen way to many times. This repair was supposedly done on 07/07/2021. Also this car had the same issue and a recall was done back in 2019. This car is totally not safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
I just went and picked up my car after having the recall cone.. Vin#[XXX].The car stalled on me when trying to trying to accelerate I almost got hit because of this...This has happen way to many times. This repair was supposedly done on 07/07/2021. Also this car had the same issue and a recall was done back in 2019. This car is totally not safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
I just went and picked up my car after having the recall cone.. Vin#[XXX].The car stalled on me when trying to trying to accelerate I almost got hit because of this...This has happen way to many times. This repair was supposedly done on 07/07/2021. Also this car had the same issue and a recall was done back in 2019. This car is totally not safe. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11423779
Recall Date: Jul 7, 2021
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When car restarts after being in Auto stop start mode the steering wheel jerks uncontrollably. The car obviously has a suspension problem. Dealership failed to repair issue properly after several attempts. Also appears dealer made false diagnosis to prevent repairs under bumper to bumper warranty. GM Dealer also refused to repair issue under Power train warranty. Another dealer wanted $555 just to check issue. A couple of weeks ago I suddenly lost control of the vehicle. I was at a red light. Car went into auto stop start mode. When light changed and car restarted, as I proceeded to take off the steering wheel jerked away from my hands, and I lost control of the wheel and car. Luckily it was a single turning lane and no other vehicle was next to me turning. I pulled off side of the road in shock. I drove about half mile and warning light displayed on dash. Warning Message States STEERING ASSIST REDUCED DRIVE WITH CARE" what was a brand new 2018 Chevrolet Malibu purchased in 2019 is now unsafe and inoperable. This steering component issue along with several others were brought to dealerships attention and were not acknowledged and were dismissed. After several other failed attempts this dealership purposely ignored this issue months ago while car was still under bumper to bumper warranty. Dealership also refused to repair this issue under powertrain warranty. 2018 Chevy Malibu has had 5 recalls to my knowledge. This has been spontaneously producing white smoke from underneath the hood on several occasions. I have video and witnesses. This car was sold as a brand new car. This car had recalls at the time of purchase and never disclosed the recall information. Also be advised that I cranked the car today just to keep the battery in tack because car has been sitting since June 10. The car choked, head lights went flickering, car could barely stay on. it appears to be an engine issue. These cars should not be on the road. They are not safe.
Corrective Action:
When car restarts after being in Auto stop start mode the steering wheel jerks uncontrollably. The car obviously has a suspension problem. Dealership failed to repair issue properly after several attempts. Also appears dealer made false diagnosis to prevent repairs under bumper to bumper warranty. GM Dealer also refused to repair issue under Power train warranty. Another dealer wanted $555 just to check issue. A couple of weeks ago I suddenly lost control of the vehicle. I was at a red light. Car went into auto stop start mode. When light changed and car restarted, as I proceeded to take off the steering wheel jerked away from my hands, and I lost control of the wheel and car. Luckily it was a single turning lane and no other vehicle was next to me turning. I pulled off side of the road in shock. I drove about half mile and warning light displayed on dash. Warning Message States STEERING ASSIST REDUCED DRIVE WITH CARE" what was a brand new 2018 Chevrolet Malibu purchased in 2019 is now unsafe and inoperable. This steering component issue along with several others were brought to dealerships attention and were not acknowledged and were dismissed. After several other failed attempts this dealership purposely ignored this issue months ago while car was still under bumper to bumper warranty. Dealership also refused to repair this issue under powertrain warranty. 2018 Chevy Malibu has had 5 recalls to my knowledge. This has been spontaneously producing white smoke from underneath the hood on several occasions. I have video and witnesses. This car was sold as a brand new car. This car had recalls at the time of purchase and never disclosed the recall information. Also be advised that I cranked the car today just to keep the battery in tack because car has been sitting since June 10. The car choked, head lights went flickering, car could barely stay on. it appears to be an engine issue. These cars should not be on the road. They are not safe.
Additional Notes:
When car restarts after being in Auto stop start mode the steering wheel jerks uncontrollably. The car obviously has a suspension problem. Dealership failed to repair issue properly after several attempts. Also appears dealer made false diagnosis to prevent repairs under bumper to bumper warranty. GM Dealer also refused to repair issue under Power train warranty. Another dealer wanted $555 just to check issue. A couple of weeks ago I suddenly lost control of the vehicle. I was at a red light. Car went into auto stop start mode. When light changed and car restarted, as I proceeded to take off the steering wheel jerked away from my hands, and I lost control of the wheel and car. Luckily it was a single turning lane and no other vehicle was next to me turning. I pulled off side of the road in shock. I drove about half mile and warning light displayed on dash. Warning Message States STEERING ASSIST REDUCED DRIVE WITH CARE" what was a brand new 2018 Chevrolet Malibu purchased in 2019 is now unsafe and inoperable. This steering component issue along with several others were brought to dealerships attention and were not acknowledged and were dismissed. After several other failed attempts this dealership purposely ignored this issue months ago while car was still under bumper to bumper warranty. Dealership also refused to repair this issue under powertrain warranty. 2018 Chevy Malibu has had 5 recalls to my knowledge. This has been spontaneously producing white smoke from underneath the hood on several occasions. I have video and witnesses. This car was sold as a brand new car. This car had recalls at the time of purchase and never disclosed the recall information. Also be advised that I cranked the car today just to keep the battery in tack because car has been sitting since June 10. The car choked, head lights went flickering, car could barely stay on. it appears to be an engine issue. These cars should not be on the road. They are not safe.
Mfg Campaign: 11422076
Recall Date: Jun 24, 2021
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