Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:STATUS INDICATOR LAMP/LIGHT
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated that the air bag warning light was illuminated. The contact stated that the seat belt warning light illuminated while the seat was not occupied. While driving at various speeds, the engine overheated. The coolant reservoir was empty, but there was no indication of a leak. The fan was operational, but the vehicle continued to overheat. The vehicle was taken to an independent mechanic, who informed the contact about the operation of the fan. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated that the air bag warning light was illuminated. The contact stated that the seat belt warning light illuminated while the seat was not occupied. While driving at various speeds, the engine overheated. The coolant reservoir was empty, but there was no indication of a leak. The fan was operational, but the vehicle continued to overheat. The vehicle was taken to an independent mechanic, who informed the contact about the operation of the fan. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated that the air bag warning light was illuminated. The contact stated that the seat belt warning light illuminated while the seat was not occupied. While driving at various speeds, the engine overheated. The coolant reservoir was empty, but there was no indication of a leak. The fan was operational, but the vehicle continued to overheat. The vehicle was taken to an independent mechanic, who informed the contact about the operation of the fan. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 110,000.
Mfg Campaign: 11597884
Recall Date: Jul 1, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Fuel leak in line. There is a pin hole in the line spewing fuel under pressure when running. The fuel flows down the side of the tank as I reported in Complaint Number 11587383 on May 7th, 2024. Now I have removed the bed to discover said leak. Adding picture of the leak spewing fuel from line, by "P E" lettering on the line This is a major concern as any flame near the vehicle would cause it to go up in flames. The manufacturer should correct this problem. I see no reason why this hard plastic pipe developed a hole. It is product defect.
Corrective Action:
Fuel leak in line. There is a pin hole in the line spewing fuel under pressure when running. The fuel flows down the side of the tank as I reported in Complaint Number 11587383 on May 7th, 2024. Now I have removed the bed to discover said leak. Adding picture of the leak spewing fuel from line, by "P E" lettering on the line This is a major concern as any flame near the vehicle would cause it to go up in flames. The manufacturer should correct this problem. I see no reason why this hard plastic pipe developed a hole. It is product defect.
Additional Notes:
Fuel leak in line. There is a pin hole in the line spewing fuel under pressure when running. The fuel flows down the side of the tank as I reported in Complaint Number 11587383 on May 7th, 2024. Now I have removed the bed to discover said leak. Adding picture of the leak spewing fuel from line, by "P E" lettering on the line This is a major concern as any flame near the vehicle would cause it to go up in flames. The manufacturer should correct this problem. I see no reason why this hard plastic pipe developed a hole. It is product defect.
Mfg Campaign: 11588301
Recall Date: May 12, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
* Smell gas and discover leaking down driver side of fuel tank after parking, so something on top. Maybe fuel pump or ?. It is available for inspection. *Fuel puddle under vehicle in parking lot. *Have not contacted dealer, just noticed and found lots of others with same issue online with the Chevy Colorado and GMC Canyon. *I am the only one who has inspected to date. *No warning of any kinds, except stepping out of truck and heavy GAS smell, and seeing a shine of color in the rain water going to parking lot drain.
Corrective Action:
* Smell gas and discover leaking down driver side of fuel tank after parking, so something on top. Maybe fuel pump or ?. It is available for inspection. *Fuel puddle under vehicle in parking lot. *Have not contacted dealer, just noticed and found lots of others with same issue online with the Chevy Colorado and GMC Canyon. *I am the only one who has inspected to date. *No warning of any kinds, except stepping out of truck and heavy GAS smell, and seeing a shine of color in the rain water going to parking lot drain.
Additional Notes:
* Smell gas and discover leaking down driver side of fuel tank after parking, so something on top. Maybe fuel pump or ?. It is available for inspection. *Fuel puddle under vehicle in parking lot. *Have not contacted dealer, just noticed and found lots of others with same issue online with the Chevy Colorado and GMC Canyon. *I am the only one who has inspected to date. *No warning of any kinds, except stepping out of truck and heavy GAS smell, and seeing a shine of color in the rain water going to parking lot drain.
Mfg Campaign: 11587383
Recall Date: May 7, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Truck started having electrical issue after finding a dead squirrel in the engine. Taken to dealership 9/2/2023 and was told the wiring harness needed replacement. Left the truck there for 2.5 months with no repair so we brought the truck home in December 2023 and asked them to call us when they got the part. Had a rainstorm the following day and the truck tried to start itself, wipers running, lights flashing, and smell of something burning. Disconnected the battery and had truck towed to Beach Chevrolet Dealership. Damage was worse than they originally thought and we still needed a new wiring harness. That particular wiring harness has been discontinued by GM and they are unable to find the part anywhere. The truck is still at the dealership and it will be 8 months on May 2, 2024. State Farm refuses to total the truck and we have no idea when our vehicle will be repaired. Have contacted GM customer Disservice repeatedly with no resolution in site. What recourse do we have?
Corrective Action:
Truck started having electrical issue after finding a dead squirrel in the engine. Taken to dealership 9/2/2023 and was told the wiring harness needed replacement. Left the truck there for 2.5 months with no repair so we brought the truck home in December 2023 and asked them to call us when they got the part. Had a rainstorm the following day and the truck tried to start itself, wipers running, lights flashing, and smell of something burning. Disconnected the battery and had truck towed to Beach Chevrolet Dealership. Damage was worse than they originally thought and we still needed a new wiring harness. That particular wiring harness has been discontinued by GM and they are unable to find the part anywhere. The truck is still at the dealership and it will be 8 months on May 2, 2024. State Farm refuses to total the truck and we have no idea when our vehicle will be repaired. Have contacted GM customer Disservice repeatedly with no resolution in site. What recourse do we have?
Additional Notes:
Truck started having electrical issue after finding a dead squirrel in the engine. Taken to dealership 9/2/2023 and was told the wiring harness needed replacement. Left the truck there for 2.5 months with no repair so we brought the truck home in December 2023 and asked them to call us when they got the part. Had a rainstorm the following day and the truck tried to start itself, wipers running, lights flashing, and smell of something burning. Disconnected the battery and had truck towed to Beach Chevrolet Dealership. Damage was worse than they originally thought and we still needed a new wiring harness. That particular wiring harness has been discontinued by GM and they are unable to find the part anywhere. The truck is still at the dealership and it will be 8 months on May 2, 2024. State Farm refuses to total the truck and we have no idea when our vehicle will be repaired. Have contacted GM customer Disservice repeatedly with no resolution in site. What recourse do we have?
Mfg Campaign: 11584467
Recall Date: Apr 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Power steering stops working on and off out of no where no engine light until power steering is actually not working. Transmission shudders also which both are known issues to these year model trucks.
Corrective Action:
Power steering stops working on and off out of no where no engine light until power steering is actually not working. Transmission shudders also which both are known issues to these year model trucks.
Additional Notes:
Power steering stops working on and off out of no where no engine light until power steering is actually not working. Transmission shudders also which both are known issues to these year model trucks.
Mfg Campaign: 11567171
Recall Date: Jan 23, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Power steering stops working on and off out of no where no engine light until power steering is actually not working. Transmission shudders also which both are known issues to these year model trucks.
Corrective Action:
Power steering stops working on and off out of no where no engine light until power steering is actually not working. Transmission shudders also which both are known issues to these year model trucks.
Additional Notes:
Power steering stops working on and off out of no where no engine light until power steering is actually not working. Transmission shudders also which both are known issues to these year model trucks.
Mfg Campaign: 11567171
Recall Date: Jan 23, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.
Corrective Action:
Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.
Additional Notes:
Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.
Mfg Campaign: 11566345
Recall Date: Jan 18, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.
Corrective Action:
Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.
Additional Notes:
Front Passenger airbag always showing it is "OFF" whether someone is sitting in seat or not. The dealer wouldn't fix this unless I paid a diagnostic fee of $185. Also Radio infotainment system doesn't respond to touch, however it has a mind of its own, blaring radio volume up and changing channels on its own. Very distressing and distracting while driving. Also a $185 diagnostic for looking at this as well. I had purchased an extended warranty and extended maintenance agreement. The dealer told me they won't fix it unless I pay for the diagnostics and they won't have the extended warranty company fix it under my original extention warranty agreement. This all happened before my vehicle had 26000 miles.
Mfg Campaign: 11566345
Recall Date: Jan 18, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
My passenger air warning message appeared about 2 weeks ago. It doesn't happen everyday but every now and then it will appear.
Corrective Action:
My passenger air warning message appeared about 2 weeks ago. It doesn't happen everyday but every now and then it will appear.
Additional Notes:
My passenger air warning message appeared about 2 weeks ago. It doesn't happen everyday but every now and then it will appear.
Mfg Campaign: 11562840
Recall Date: Dec 31, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission is slipping, vibrating, jerking. Bought the truck used. It started on 12/28/2023. There is no open recall or anything.
Corrective Action:
Transmission is slipping, vibrating, jerking. Bought the truck used. It started on 12/28/2023. There is no open recall or anything.
Additional Notes:
Transmission is slipping, vibrating, jerking. Bought the truck used. It started on 12/28/2023. There is no open recall or anything.
Mfg Campaign: 11562854
Recall Date: Dec 31, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Radio system/touch screen control beeps repeatedly (like someone is selecting buttons on the control head), changes screens and modes by itself while driving. Very distracting while driving.
Corrective Action:
Radio system/touch screen control beeps repeatedly (like someone is selecting buttons on the control head), changes screens and modes by itself while driving. Very distracting while driving.
Additional Notes:
Radio system/touch screen control beeps repeatedly (like someone is selecting buttons on the control head), changes screens and modes by itself while driving. Very distracting while driving.
Mfg Campaign: 11556868
Recall Date: Nov 26, 2023
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The computer screen jumps around with the dash data when you are driving. The radio changes functions and channels. This is a huge distraction and dangerous when driving. Additionally, when you turn the radio off the screen keeps jumping around to different functions and channels.
Corrective Action:
The computer screen jumps around with the dash data when you are driving. The radio changes functions and channels. This is a huge distraction and dangerous when driving. Additionally, when you turn the radio off the screen keeps jumping around to different functions and channels.
Additional Notes:
The computer screen jumps around with the dash data when you are driving. The radio changes functions and channels. This is a huge distraction and dangerous when driving. Additionally, when you turn the radio off the screen keeps jumping around to different functions and channels.
Mfg Campaign: 11551441
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The computer screen jumps around with the dash data when you are driving. The radio changes functions and channels. This is a huge distraction and dangerous when driving. Additionally, when you turn the radio off the screen keeps jumping around to different functions and channels.
Corrective Action:
The computer screen jumps around with the dash data when you are driving. The radio changes functions and channels. This is a huge distraction and dangerous when driving. Additionally, when you turn the radio off the screen keeps jumping around to different functions and channels.
Additional Notes:
The computer screen jumps around with the dash data when you are driving. The radio changes functions and channels. This is a huge distraction and dangerous when driving. Additionally, when you turn the radio off the screen keeps jumping around to different functions and channels.
Mfg Campaign: 11551441
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the vehicle briefly shuddered before returning to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 32,500.
Corrective Action:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the vehicle briefly shuddered before returning to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 32,500.
Additional Notes:
The contact owns a 2017 Chevrolet Colorado. The contact stated while driving 30 MPH, the vehicle briefly shuddered before returning to normal functionality. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 32,500.
Mfg Campaign: 11548657
Recall Date: Oct 6, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Exhaust leaks but it doesn’t do it all the time
Corrective Action:
Exhaust leaks but it doesn’t do it all the time
Additional Notes:
Exhaust leaks but it doesn’t do it all the time
Mfg Campaign: 11538831
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Exhaust leaks but it doesn’t do it all the time
Corrective Action:
Exhaust leaks but it doesn’t do it all the time
Additional Notes:
Exhaust leaks but it doesn’t do it all the time
Mfg Campaign: 11538831
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Purchased vehicle new in 2017 with 14 miles. In June 2018 at 17,500 miles vehicle developed a sever transmission shudder. Took the vehicle to the Chevrolet dealership where purchased. They replaced the transmission fluid and torque converter. Now, in July 2023 at 79,000 the transmission shudder has returned. This shudder affects my ability to control the car’s speed, acceleration, and deceleration and increases the risk of collision. Took the vehicle back to a dealership. They now recommend a full transmission replacement at $5,900. They will cover only $237 of the cost since the vehicle is past 5 years and 60,000 miles.
Corrective Action:
Purchased vehicle new in 2017 with 14 miles. In June 2018 at 17,500 miles vehicle developed a sever transmission shudder. Took the vehicle to the Chevrolet dealership where purchased. They replaced the transmission fluid and torque converter. Now, in July 2023 at 79,000 the transmission shudder has returned. This shudder affects my ability to control the car’s speed, acceleration, and deceleration and increases the risk of collision. Took the vehicle back to a dealership. They now recommend a full transmission replacement at $5,900. They will cover only $237 of the cost since the vehicle is past 5 years and 60,000 miles.
Additional Notes:
Purchased vehicle new in 2017 with 14 miles. In June 2018 at 17,500 miles vehicle developed a sever transmission shudder. Took the vehicle to the Chevrolet dealership where purchased. They replaced the transmission fluid and torque converter. Now, in July 2023 at 79,000 the transmission shudder has returned. This shudder affects my ability to control the car’s speed, acceleration, and deceleration and increases the risk of collision. Took the vehicle back to a dealership. They now recommend a full transmission replacement at $5,900. They will cover only $237 of the cost since the vehicle is past 5 years and 60,000 miles.
Mfg Campaign: 11531844
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
8 Speed transmission slipped as I was going around a corner causing my 2017 Colorado stop suddenly causing the cars behind my to swerve to avoid me. Then the excellerator linkage or something caused the engine to rev out of control when the transmission finally stopped slipping causing me to run the truck off the road. This slip and then uncontrolable exeleration has occured 3 times since I bought it, This truck is a LEMON!
Corrective Action:
8 Speed transmission slipped as I was going around a corner causing my 2017 Colorado stop suddenly causing the cars behind my to swerve to avoid me. Then the excellerator linkage or something caused the engine to rev out of control when the transmission finally stopped slipping causing me to run the truck off the road. This slip and then uncontrolable exeleration has occured 3 times since I bought it, This truck is a LEMON!
Additional Notes:
8 Speed transmission slipped as I was going around a corner causing my 2017 Colorado stop suddenly causing the cars behind my to swerve to avoid me. Then the excellerator linkage or something caused the engine to rev out of control when the transmission finally stopped slipping causing me to run the truck off the road. This slip and then uncontrolable exeleration has occured 3 times since I bought it, This truck is a LEMON!
Mfg Campaign: 11531647
Recall Date: Jul 11, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
From a stop, accelerating has occasionally caused transmission to shudder, limiting power and ability to follow traffic until transmission reengages and power is restored. This creates an unnatural traffic pattern and puts myself at risk. After much research it appears the problem is with the transmission and torque converter. The engine may produce more torque than the transmission can handle. Problem started out infrequently, but has increased in frequency over time. Please reference report #11449007
Corrective Action:
From a stop, accelerating has occasionally caused transmission to shudder, limiting power and ability to follow traffic until transmission reengages and power is restored. This creates an unnatural traffic pattern and puts myself at risk. After much research it appears the problem is with the transmission and torque converter. The engine may produce more torque than the transmission can handle. Problem started out infrequently, but has increased in frequency over time. Please reference report #11449007
Additional Notes:
From a stop, accelerating has occasionally caused transmission to shudder, limiting power and ability to follow traffic until transmission reengages and power is restored. This creates an unnatural traffic pattern and puts myself at risk. After much research it appears the problem is with the transmission and torque converter. The engine may produce more torque than the transmission can handle. Problem started out infrequently, but has increased in frequency over time. Please reference report #11449007
Mfg Campaign: 11531491
Recall Date: Jul 10, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
From a stop, accelerating has occasionally caused transmission to shudder, limiting power and ability to follow traffic until transmission reengages and power is restored. This creates an unnatural traffic pattern and puts myself at risk. After much research it appears the problem is with the transmission and torque converter. The engine may produce more torque than the transmission can handle. Problem started out infrequently, but has increased in frequency over time. Please reference report #11449007
Corrective Action:
From a stop, accelerating has occasionally caused transmission to shudder, limiting power and ability to follow traffic until transmission reengages and power is restored. This creates an unnatural traffic pattern and puts myself at risk. After much research it appears the problem is with the transmission and torque converter. The engine may produce more torque than the transmission can handle. Problem started out infrequently, but has increased in frequency over time. Please reference report #11449007
Additional Notes:
From a stop, accelerating has occasionally caused transmission to shudder, limiting power and ability to follow traffic until transmission reengages and power is restored. This creates an unnatural traffic pattern and puts myself at risk. After much research it appears the problem is with the transmission and torque converter. The engine may produce more torque than the transmission can handle. Problem started out infrequently, but has increased in frequency over time. Please reference report #11449007
Mfg Campaign: 11531491
Recall Date: Jul 10, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury