Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2016 GMC Canyon and Chevrolet Colorado, and 2016 Chevrolet Volt vehicles. The driver's frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17387
Recall Date: Oct 5, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado vehicles manufactured January 19, 2016, to February 2, 2016, Chevrolet Malibu vehicles manufactured January 9, 2016, to January 26, 2016, and 2016 GMC Canyon vehicles manufactured January 21, 2016, to February 4, 2016. The driver frontal air bag may improperly inflate during second-stage deployment in the event of a high speed crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 28030
Recall Date: Mar 2, 2016
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Colorado trucks manufactured August 25, 2015 to September 24, 2015, and GMC Canyon trucks manufactured August 28, 2015 to September 24, 2015. The affected vehicles have a console compartment lid latch assembly that may fail to keep the compartment door closed in the event of a crash. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16370
Recall Date: Dec 1, 2015
Consumer Complaints
843 ComplaintsGeneral Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TRUCK SITS UNEVEN FROM SIDE TO SIDE . 1" DIFFERENCE AT REAR WHEEL WELLS WHEN SITTING ON A LEVEL SURFACE WITH NO LOAD IN THE BED AND A 1/2 " DIFFERENCE IN THE FRONT SIDE TO SIDE . THE REAR OVERLOAD SPRING LEAF WITH RUBBER BUMPER TOUCHES UPPER ADJACENT SPRING LEAF WITH NO LOAD IN THE BED ON THE DRIVER SIDE . NOT SURE IF THIS COULD BE A SAFETY CONCERN IF THERE IS A LOAD PLACED IN THE BED CAUSING ISSUES IN HOW THE TRUCK HANDLES OR COULD BE CAUSING PREMATURE TIRE WEAR OR OTHER ISSUES WITH OTHER SUSPENSION PARTS .I HAVE BEEN INFORMED THAT THIS IS A KNOWN ISSUE WITH OTHER COLORADO TRUCKS BY THE DEALERSHIP I PURCHASED THE FROM . THIS TRUCK CAME OFF OF THE DEALERSHIP LOT WITH THIS PROBLEM AND GM TECH. ASSIST. IS AWARE . AFTER ALMOST 3 MONTHS NOTHING HAS BEEN DONE .
Corrective Action:
TRUCK SITS UNEVEN FROM SIDE TO SIDE . 1" DIFFERENCE AT REAR WHEEL WELLS WHEN SITTING ON A LEVEL SURFACE WITH NO LOAD IN THE BED AND A 1/2 " DIFFERENCE IN THE FRONT SIDE TO SIDE . THE REAR OVERLOAD SPRING LEAF WITH RUBBER BUMPER TOUCHES UPPER ADJACENT SPRING LEAF WITH NO LOAD IN THE BED ON THE DRIVER SIDE . NOT SURE IF THIS COULD BE A SAFETY CONCERN IF THERE IS A LOAD PLACED IN THE BED CAUSING ISSUES IN HOW THE TRUCK HANDLES OR COULD BE CAUSING PREMATURE TIRE WEAR OR OTHER ISSUES WITH OTHER SUSPENSION PARTS .I HAVE BEEN INFORMED THAT THIS IS A KNOWN ISSUE WITH OTHER COLORADO TRUCKS BY THE DEALERSHIP I PURCHASED THE FROM . THIS TRUCK CAME OFF OF THE DEALERSHIP LOT WITH THIS PROBLEM AND GM TECH. ASSIST. IS AWARE . AFTER ALMOST 3 MONTHS NOTHING HAS BEEN DONE .
Additional Notes:
TRUCK SITS UNEVEN FROM SIDE TO SIDE . 1" DIFFERENCE AT REAR WHEEL WELLS WHEN SITTING ON A LEVEL SURFACE WITH NO LOAD IN THE BED AND A 1/2 " DIFFERENCE IN THE FRONT SIDE TO SIDE . THE REAR OVERLOAD SPRING LEAF WITH RUBBER BUMPER TOUCHES UPPER ADJACENT SPRING LEAF WITH NO LOAD IN THE BED ON THE DRIVER SIDE . NOT SURE IF THIS COULD BE A SAFETY CONCERN IF THERE IS A LOAD PLACED IN THE BED CAUSING ISSUES IN HOW THE TRUCK HANDLES OR COULD BE CAUSING PREMATURE TIRE WEAR OR OTHER ISSUES WITH OTHER SUSPENSION PARTS .I HAVE BEEN INFORMED THAT THIS IS A KNOWN ISSUE WITH OTHER COLORADO TRUCKS BY THE DEALERSHIP I PURCHASED THE FROM . THIS TRUCK CAME OFF OF THE DEALERSHIP LOT WITH THIS PROBLEM AND GM TECH. ASSIST. IS AWARE . AFTER ALMOST 3 MONTHS NOTHING HAS BEEN DONE .
Mfg Campaign: 10947729
Recall Date: Jan 26, 2017
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
TRUCK SITS UNEVEN FROM SIDE TO SIDE . 1" DIFFERENCE AT REAR WHEEL WELLS WHEN SITTING ON A LEVEL SURFACE WITH NO LOAD IN THE BED AND A 1/2 " DIFFERENCE IN THE FRONT SIDE TO SIDE . THE REAR OVERLOAD SPRING LEAF WITH RUBBER BUMPER TOUCHES UPPER ADJACENT SPRING LEAF WITH NO LOAD IN THE BED ON THE DRIVER SIDE . NOT SURE IF THIS COULD BE A SAFETY CONCERN IF THERE IS A LOAD PLACED IN THE BED CAUSING ISSUES IN HOW THE TRUCK HANDLES OR COULD BE CAUSING PREMATURE TIRE WEAR OR OTHER ISSUES WITH OTHER SUSPENSION PARTS .I HAVE BEEN INFORMED THAT THIS IS A KNOWN ISSUE WITH OTHER COLORADO TRUCKS BY THE DEALERSHIP I PURCHASED THE FROM . THIS TRUCK CAME OFF OF THE DEALERSHIP LOT WITH THIS PROBLEM AND GM TECH. ASSIST. IS AWARE . AFTER ALMOST 3 MONTHS NOTHING HAS BEEN DONE .
Corrective Action:
TRUCK SITS UNEVEN FROM SIDE TO SIDE . 1" DIFFERENCE AT REAR WHEEL WELLS WHEN SITTING ON A LEVEL SURFACE WITH NO LOAD IN THE BED AND A 1/2 " DIFFERENCE IN THE FRONT SIDE TO SIDE . THE REAR OVERLOAD SPRING LEAF WITH RUBBER BUMPER TOUCHES UPPER ADJACENT SPRING LEAF WITH NO LOAD IN THE BED ON THE DRIVER SIDE . NOT SURE IF THIS COULD BE A SAFETY CONCERN IF THERE IS A LOAD PLACED IN THE BED CAUSING ISSUES IN HOW THE TRUCK HANDLES OR COULD BE CAUSING PREMATURE TIRE WEAR OR OTHER ISSUES WITH OTHER SUSPENSION PARTS .I HAVE BEEN INFORMED THAT THIS IS A KNOWN ISSUE WITH OTHER COLORADO TRUCKS BY THE DEALERSHIP I PURCHASED THE FROM . THIS TRUCK CAME OFF OF THE DEALERSHIP LOT WITH THIS PROBLEM AND GM TECH. ASSIST. IS AWARE . AFTER ALMOST 3 MONTHS NOTHING HAS BEEN DONE .
Additional Notes:
TRUCK SITS UNEVEN FROM SIDE TO SIDE . 1" DIFFERENCE AT REAR WHEEL WELLS WHEN SITTING ON A LEVEL SURFACE WITH NO LOAD IN THE BED AND A 1/2 " DIFFERENCE IN THE FRONT SIDE TO SIDE . THE REAR OVERLOAD SPRING LEAF WITH RUBBER BUMPER TOUCHES UPPER ADJACENT SPRING LEAF WITH NO LOAD IN THE BED ON THE DRIVER SIDE . NOT SURE IF THIS COULD BE A SAFETY CONCERN IF THERE IS A LOAD PLACED IN THE BED CAUSING ISSUES IN HOW THE TRUCK HANDLES OR COULD BE CAUSING PREMATURE TIRE WEAR OR OTHER ISSUES WITH OTHER SUSPENSION PARTS .I HAVE BEEN INFORMED THAT THIS IS A KNOWN ISSUE WITH OTHER COLORADO TRUCKS BY THE DEALERSHIP I PURCHASED THE FROM . THIS TRUCK CAME OFF OF THE DEALERSHIP LOT WITH THIS PROBLEM AND GM TECH. ASSIST. IS AWARE . AFTER ALMOST 3 MONTHS NOTHING HAS BEEN DONE .
Mfg Campaign: 10947729
Recall Date: Jan 26, 2017
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 10945281
Recall Date: Jan 14, 2017
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 10945281
Recall Date: Jan 14, 2017
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I STARTED MY COLORADO TO HEAD HOME, THE WEATHER WAS CLEAR AND COOL. THE "DRIVER INFORMATION CENTER" IN THE INSTRUMENT CLUSTER FLASHED THAT THE AIRBAG, ANTI-THEFT SYSTEM, AND THE TRACTION CONTROL SYSTEM (TCS)/STABILITRAK WERE INOPERABLE. THE AIRBAG, TCS, AND ONE OTHER LIGHTS WERE ILLUMINATED. I TURNED THE VEHICLE OFF. WAITED A FEW SECONDS AND TURNED IT BACK ON. THE SAME THING HAPPENED AGAIN. I CLEARED THE WARNING MESSAGES AND STARTED TO DRIVE TO TAKE IT IN AND GET IT LOOKED AT BY A CERTIFIED CHEVROLET MECHANIC. I LEFT THE PARKING LOT AND AFTER ENTERING THE NEARBY STREET I NOTICED THAT THE DRIVER INFORMATION CENTER WAS NOT DISPLAYING ANY VEHICLE INFORMATION (SHOWING ZEROS OR BLANKS FOR ALL DIAGNOSTIC INFORMATION INCLUDING MILEAGE, FUEL, OIL PRESSURE, SPEED ETC). ALSO, THE NEEDLES FOR THE SPEEDOMETER, TACHOMETER, FUEL GAUGE, AND ENGINE COOLANT TEMPERATURE GAUGE WERE LIFELESS AND READING ZEROS. ONLY THE ODOMETER AND "INFOTAINMENT" SYSTEM WERE WORKING CORRECTLY. I ESTIMATED MY SPEED TO BE ABOVE 30 MPH AT THIS POINT. I IMMEDIATELY PULLED OFF THE ROAD, PUT THE VEHICLE IN PARK AND TURNED IT OFF. I WAITED A FEW MINUTES AND SCANNED THE WIRING UNDER THE HOOD AND STEERING WHEEL BUT COULD NOT IDENTIFY ANY ISSUES. WHEN I STARTED THE VEHICLE AGAIN, ALL THE ISSUES WERE GONE AS IF NOTHING HAPPENED. SEEMED KINDA LIKE RESTARTING A COMPUTER TO CLEAR SOFTWARE ISSUES. NOT SURE WHAT COULD'VE CAUSED IT. MY VEHICLE IS A 2016 CHEVROLET COLORADO Z71 WITH 27,000 MILES ON IT. IT WAS PURCHASED OCTOBER 2015. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 10945281
Recall Date: Jan 14, 2017
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THIS VEHICLE'S ERRATIC DOWNSHIFTING AND UPSHIFTING OF THE AUTOMATIC TRANSMISSION CAUSES ABRUPT CHANGES IN ACCELERATION AND DECELERATION THAT SETS UP SEQUENCES THAT FORCE THE DRIVER TO CONTINUALLY PRESS DOWN ON, OR LET UP, ON THE BREAK AND OR ACCELERATOR TO ATTEMPT TO BLEND IN WITH STOP-AND-GO TRAFFIC. IN VERY HEAVY TRAFFIC, PRESENT WHEN ENTERING OR LEAVING LARGE CITIES, THE ONSET AND CONTINUANCE OF THIS VEHICLE'S PERFORMANCE WORSENS RESULTING IN DRIVER FATIGUE AND EXTREME STRESS, BROUGHT ON BY THE EVER PRESENT NECESSITY TO BE EXTRA WATCHFUL AND TO MANEUVER TO AVOID HITTING THE VEHICLE IN FRONT, OR BEING REAR-ENDED. WHEN DRIVING THROUGH MOUNTAINOUS TERRAIN AT TODAY'S INTERSTATE SPEEDS, THERE IS RECURRING "BUMPING" THAT SETS UP WHEN ASCENDING LONG GRADES. IT CREATES THE FEELING THAT EITHER THE TRANSMISSION IS ATTEMPTING TO DOWNSHIFT BUT THEN CHANGES ITS MIND, OR THE ENGINE'S RPM ARE ABOUT TO INCREASE BUT DON'T. THIS ADDS TO FEAR OF IMMINENT FAILURE AND BEING LEFT STRANDED. THIS BEHAVIOR WAS PRESENT FROM THE VERY FIRST TIME THE VEHICLE WAS DRIVEN. IT'S GETTING WORSE.THIS DRIVER BELIEVES THE UNSAFE OPERATING PERFORMANCE OF THIS VEHICLE AS DESCRIBED ABOVE, IS EXACERBATED BY THE COMBINATION OF THE SMALL, 4 CYLINDER ENGINE COUPLED TO THE 6 SPEED TRANSMISSION, THAT REQUIRES THE ENGINE TO RAPIDLY DOWNSHIFT OR UPSHIFT TO PROVIDE THE NEEDED PERFORMANCE REQUIRED IN TODAY'S DRIVING ENVIRONMENTS. FURTHER, IT IS EVIDENT THE SOFTWARE CONTROLLING THE TRANSMISSION'S OPERATING BEHAVIOR WAS NEITHER FULLY DEVELOPED NOR TESTED THROUGHOUT ITS ANTICIPATED FULL OPERATING RANGE AND AS SUCH CREATES A VEHICLE THAT IS DANGEROUS TO OPERATE ON PUBLIC ROADS ATTEMPTS TO HAVE THESE ISSUES ADDRESSED WITH THE DEALER RESULTED IN BEING TOLD..." NOTHING CAN BE DONE...THE PROBLEMS YOU ARE ENCOUNTERING ARE BEING ARE BEING EXPERIENCED BY MANY CUSTOMERS. CHEVROLET IS NOT PROVIDING ANY SOLUTIONS". *TR
Corrective Action:
THIS VEHICLE'S ERRATIC DOWNSHIFTING AND UPSHIFTING OF THE AUTOMATIC TRANSMISSION CAUSES ABRUPT CHANGES IN ACCELERATION AND DECELERATION THAT SETS UP SEQUENCES THAT FORCE THE DRIVER TO CONTINUALLY PRESS DOWN ON, OR LET UP, ON THE BREAK AND OR ACCELERATOR TO ATTEMPT TO BLEND IN WITH STOP-AND-GO TRAFFIC. IN VERY HEAVY TRAFFIC, PRESENT WHEN ENTERING OR LEAVING LARGE CITIES, THE ONSET AND CONTINUANCE OF THIS VEHICLE'S PERFORMANCE WORSENS RESULTING IN DRIVER FATIGUE AND EXTREME STRESS, BROUGHT ON BY THE EVER PRESENT NECESSITY TO BE EXTRA WATCHFUL AND TO MANEUVER TO AVOID HITTING THE VEHICLE IN FRONT, OR BEING REAR-ENDED. WHEN DRIVING THROUGH MOUNTAINOUS TERRAIN AT TODAY'S INTERSTATE SPEEDS, THERE IS RECURRING "BUMPING" THAT SETS UP WHEN ASCENDING LONG GRADES. IT CREATES THE FEELING THAT EITHER THE TRANSMISSION IS ATTEMPTING TO DOWNSHIFT BUT THEN CHANGES ITS MIND, OR THE ENGINE'S RPM ARE ABOUT TO INCREASE BUT DON'T. THIS ADDS TO FEAR OF IMMINENT FAILURE AND BEING LEFT STRANDED. THIS BEHAVIOR WAS PRESENT FROM THE VERY FIRST TIME THE VEHICLE WAS DRIVEN. IT'S GETTING WORSE.THIS DRIVER BELIEVES THE UNSAFE OPERATING PERFORMANCE OF THIS VEHICLE AS DESCRIBED ABOVE, IS EXACERBATED BY THE COMBINATION OF THE SMALL, 4 CYLINDER ENGINE COUPLED TO THE 6 SPEED TRANSMISSION, THAT REQUIRES THE ENGINE TO RAPIDLY DOWNSHIFT OR UPSHIFT TO PROVIDE THE NEEDED PERFORMANCE REQUIRED IN TODAY'S DRIVING ENVIRONMENTS. FURTHER, IT IS EVIDENT THE SOFTWARE CONTROLLING THE TRANSMISSION'S OPERATING BEHAVIOR WAS NEITHER FULLY DEVELOPED NOR TESTED THROUGHOUT ITS ANTICIPATED FULL OPERATING RANGE AND AS SUCH CREATES A VEHICLE THAT IS DANGEROUS TO OPERATE ON PUBLIC ROADS ATTEMPTS TO HAVE THESE ISSUES ADDRESSED WITH THE DEALER RESULTED IN BEING TOLD..." NOTHING CAN BE DONE...THE PROBLEMS YOU ARE ENCOUNTERING ARE BEING ARE BEING EXPERIENCED BY MANY CUSTOMERS. CHEVROLET IS NOT PROVIDING ANY SOLUTIONS". *TR
Additional Notes:
THIS VEHICLE'S ERRATIC DOWNSHIFTING AND UPSHIFTING OF THE AUTOMATIC TRANSMISSION CAUSES ABRUPT CHANGES IN ACCELERATION AND DECELERATION THAT SETS UP SEQUENCES THAT FORCE THE DRIVER TO CONTINUALLY PRESS DOWN ON, OR LET UP, ON THE BREAK AND OR ACCELERATOR TO ATTEMPT TO BLEND IN WITH STOP-AND-GO TRAFFIC. IN VERY HEAVY TRAFFIC, PRESENT WHEN ENTERING OR LEAVING LARGE CITIES, THE ONSET AND CONTINUANCE OF THIS VEHICLE'S PERFORMANCE WORSENS RESULTING IN DRIVER FATIGUE AND EXTREME STRESS, BROUGHT ON BY THE EVER PRESENT NECESSITY TO BE EXTRA WATCHFUL AND TO MANEUVER TO AVOID HITTING THE VEHICLE IN FRONT, OR BEING REAR-ENDED. WHEN DRIVING THROUGH MOUNTAINOUS TERRAIN AT TODAY'S INTERSTATE SPEEDS, THERE IS RECURRING "BUMPING" THAT SETS UP WHEN ASCENDING LONG GRADES. IT CREATES THE FEELING THAT EITHER THE TRANSMISSION IS ATTEMPTING TO DOWNSHIFT BUT THEN CHANGES ITS MIND, OR THE ENGINE'S RPM ARE ABOUT TO INCREASE BUT DON'T. THIS ADDS TO FEAR OF IMMINENT FAILURE AND BEING LEFT STRANDED. THIS BEHAVIOR WAS PRESENT FROM THE VERY FIRST TIME THE VEHICLE WAS DRIVEN. IT'S GETTING WORSE.THIS DRIVER BELIEVES THE UNSAFE OPERATING PERFORMANCE OF THIS VEHICLE AS DESCRIBED ABOVE, IS EXACERBATED BY THE COMBINATION OF THE SMALL, 4 CYLINDER ENGINE COUPLED TO THE 6 SPEED TRANSMISSION, THAT REQUIRES THE ENGINE TO RAPIDLY DOWNSHIFT OR UPSHIFT TO PROVIDE THE NEEDED PERFORMANCE REQUIRED IN TODAY'S DRIVING ENVIRONMENTS. FURTHER, IT IS EVIDENT THE SOFTWARE CONTROLLING THE TRANSMISSION'S OPERATING BEHAVIOR WAS NEITHER FULLY DEVELOPED NOR TESTED THROUGHOUT ITS ANTICIPATED FULL OPERATING RANGE AND AS SUCH CREATES A VEHICLE THAT IS DANGEROUS TO OPERATE ON PUBLIC ROADS ATTEMPTS TO HAVE THESE ISSUES ADDRESSED WITH THE DEALER RESULTED IN BEING TOLD..." NOTHING CAN BE DONE...THE PROBLEMS YOU ARE ENCOUNTERING ARE BEING ARE BEING EXPERIENCED BY MANY CUSTOMERS. CHEVROLET IS NOT PROVIDING ANY SOLUTIONS". *TR
Mfg Campaign: 10938972
Recall Date: Jan 1, 2017
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE'S ERRATIC DOWNSHIFTING AND UPSHIFTING OF THE AUTOMATIC TRANSMISSION CAUSES ABRUPT CHANGES IN ACCELERATION AND DECELERATION THAT SETS UP SEQUENCES THAT FORCE THE DRIVER TO CONTINUALLY PRESS DOWN ON, OR LET UP, ON THE BREAK AND OR ACCELERATOR TO ATTEMPT TO BLEND IN WITH STOP-AND-GO TRAFFIC. IN VERY HEAVY TRAFFIC, PRESENT WHEN ENTERING OR LEAVING LARGE CITIES, THE ONSET AND CONTINUANCE OF THIS VEHICLE'S PERFORMANCE WORSENS RESULTING IN DRIVER FATIGUE AND EXTREME STRESS, BROUGHT ON BY THE EVER PRESENT NECESSITY TO BE EXTRA WATCHFUL AND TO MANEUVER TO AVOID HITTING THE VEHICLE IN FRONT, OR BEING REAR-ENDED. WHEN DRIVING THROUGH MOUNTAINOUS TERRAIN AT TODAY'S INTERSTATE SPEEDS, THERE IS RECURRING "BUMPING" THAT SETS UP WHEN ASCENDING LONG GRADES. IT CREATES THE FEELING THAT EITHER THE TRANSMISSION IS ATTEMPTING TO DOWNSHIFT BUT THEN CHANGES ITS MIND, OR THE ENGINE'S RPM ARE ABOUT TO INCREASE BUT DON'T. THIS ADDS TO FEAR OF IMMINENT FAILURE AND BEING LEFT STRANDED. THIS BEHAVIOR WAS PRESENT FROM THE VERY FIRST TIME THE VEHICLE WAS DRIVEN. IT'S GETTING WORSE.THIS DRIVER BELIEVES THE UNSAFE OPERATING PERFORMANCE OF THIS VEHICLE AS DESCRIBED ABOVE, IS EXACERBATED BY THE COMBINATION OF THE SMALL, 4 CYLINDER ENGINE COUPLED TO THE 6 SPEED TRANSMISSION, THAT REQUIRES THE ENGINE TO RAPIDLY DOWNSHIFT OR UPSHIFT TO PROVIDE THE NEEDED PERFORMANCE REQUIRED IN TODAY'S DRIVING ENVIRONMENTS. FURTHER, IT IS EVIDENT THE SOFTWARE CONTROLLING THE TRANSMISSION'S OPERATING BEHAVIOR WAS NEITHER FULLY DEVELOPED NOR TESTED THROUGHOUT ITS ANTICIPATED FULL OPERATING RANGE AND AS SUCH CREATES A VEHICLE THAT IS DANGEROUS TO OPERATE ON PUBLIC ROADS ATTEMPTS TO HAVE THESE ISSUES ADDRESSED WITH THE DEALER RESULTED IN BEING TOLD..." NOTHING CAN BE DONE...THE PROBLEMS YOU ARE ENCOUNTERING ARE BEING ARE BEING EXPERIENCED BY MANY CUSTOMERS. CHEVROLET IS NOT PROVIDING ANY SOLUTIONS". *TR
Corrective Action:
THIS VEHICLE'S ERRATIC DOWNSHIFTING AND UPSHIFTING OF THE AUTOMATIC TRANSMISSION CAUSES ABRUPT CHANGES IN ACCELERATION AND DECELERATION THAT SETS UP SEQUENCES THAT FORCE THE DRIVER TO CONTINUALLY PRESS DOWN ON, OR LET UP, ON THE BREAK AND OR ACCELERATOR TO ATTEMPT TO BLEND IN WITH STOP-AND-GO TRAFFIC. IN VERY HEAVY TRAFFIC, PRESENT WHEN ENTERING OR LEAVING LARGE CITIES, THE ONSET AND CONTINUANCE OF THIS VEHICLE'S PERFORMANCE WORSENS RESULTING IN DRIVER FATIGUE AND EXTREME STRESS, BROUGHT ON BY THE EVER PRESENT NECESSITY TO BE EXTRA WATCHFUL AND TO MANEUVER TO AVOID HITTING THE VEHICLE IN FRONT, OR BEING REAR-ENDED. WHEN DRIVING THROUGH MOUNTAINOUS TERRAIN AT TODAY'S INTERSTATE SPEEDS, THERE IS RECURRING "BUMPING" THAT SETS UP WHEN ASCENDING LONG GRADES. IT CREATES THE FEELING THAT EITHER THE TRANSMISSION IS ATTEMPTING TO DOWNSHIFT BUT THEN CHANGES ITS MIND, OR THE ENGINE'S RPM ARE ABOUT TO INCREASE BUT DON'T. THIS ADDS TO FEAR OF IMMINENT FAILURE AND BEING LEFT STRANDED. THIS BEHAVIOR WAS PRESENT FROM THE VERY FIRST TIME THE VEHICLE WAS DRIVEN. IT'S GETTING WORSE.THIS DRIVER BELIEVES THE UNSAFE OPERATING PERFORMANCE OF THIS VEHICLE AS DESCRIBED ABOVE, IS EXACERBATED BY THE COMBINATION OF THE SMALL, 4 CYLINDER ENGINE COUPLED TO THE 6 SPEED TRANSMISSION, THAT REQUIRES THE ENGINE TO RAPIDLY DOWNSHIFT OR UPSHIFT TO PROVIDE THE NEEDED PERFORMANCE REQUIRED IN TODAY'S DRIVING ENVIRONMENTS. FURTHER, IT IS EVIDENT THE SOFTWARE CONTROLLING THE TRANSMISSION'S OPERATING BEHAVIOR WAS NEITHER FULLY DEVELOPED NOR TESTED THROUGHOUT ITS ANTICIPATED FULL OPERATING RANGE AND AS SUCH CREATES A VEHICLE THAT IS DANGEROUS TO OPERATE ON PUBLIC ROADS ATTEMPTS TO HAVE THESE ISSUES ADDRESSED WITH THE DEALER RESULTED IN BEING TOLD..." NOTHING CAN BE DONE...THE PROBLEMS YOU ARE ENCOUNTERING ARE BEING ARE BEING EXPERIENCED BY MANY CUSTOMERS. CHEVROLET IS NOT PROVIDING ANY SOLUTIONS". *TR
Additional Notes:
THIS VEHICLE'S ERRATIC DOWNSHIFTING AND UPSHIFTING OF THE AUTOMATIC TRANSMISSION CAUSES ABRUPT CHANGES IN ACCELERATION AND DECELERATION THAT SETS UP SEQUENCES THAT FORCE THE DRIVER TO CONTINUALLY PRESS DOWN ON, OR LET UP, ON THE BREAK AND OR ACCELERATOR TO ATTEMPT TO BLEND IN WITH STOP-AND-GO TRAFFIC. IN VERY HEAVY TRAFFIC, PRESENT WHEN ENTERING OR LEAVING LARGE CITIES, THE ONSET AND CONTINUANCE OF THIS VEHICLE'S PERFORMANCE WORSENS RESULTING IN DRIVER FATIGUE AND EXTREME STRESS, BROUGHT ON BY THE EVER PRESENT NECESSITY TO BE EXTRA WATCHFUL AND TO MANEUVER TO AVOID HITTING THE VEHICLE IN FRONT, OR BEING REAR-ENDED. WHEN DRIVING THROUGH MOUNTAINOUS TERRAIN AT TODAY'S INTERSTATE SPEEDS, THERE IS RECURRING "BUMPING" THAT SETS UP WHEN ASCENDING LONG GRADES. IT CREATES THE FEELING THAT EITHER THE TRANSMISSION IS ATTEMPTING TO DOWNSHIFT BUT THEN CHANGES ITS MIND, OR THE ENGINE'S RPM ARE ABOUT TO INCREASE BUT DON'T. THIS ADDS TO FEAR OF IMMINENT FAILURE AND BEING LEFT STRANDED. THIS BEHAVIOR WAS PRESENT FROM THE VERY FIRST TIME THE VEHICLE WAS DRIVEN. IT'S GETTING WORSE.THIS DRIVER BELIEVES THE UNSAFE OPERATING PERFORMANCE OF THIS VEHICLE AS DESCRIBED ABOVE, IS EXACERBATED BY THE COMBINATION OF THE SMALL, 4 CYLINDER ENGINE COUPLED TO THE 6 SPEED TRANSMISSION, THAT REQUIRES THE ENGINE TO RAPIDLY DOWNSHIFT OR UPSHIFT TO PROVIDE THE NEEDED PERFORMANCE REQUIRED IN TODAY'S DRIVING ENVIRONMENTS. FURTHER, IT IS EVIDENT THE SOFTWARE CONTROLLING THE TRANSMISSION'S OPERATING BEHAVIOR WAS NEITHER FULLY DEVELOPED NOR TESTED THROUGHOUT ITS ANTICIPATED FULL OPERATING RANGE AND AS SUCH CREATES A VEHICLE THAT IS DANGEROUS TO OPERATE ON PUBLIC ROADS ATTEMPTS TO HAVE THESE ISSUES ADDRESSED WITH THE DEALER RESULTED IN BEING TOLD..." NOTHING CAN BE DONE...THE PROBLEMS YOU ARE ENCOUNTERING ARE BEING ARE BEING EXPERIENCED BY MANY CUSTOMERS. CHEVROLET IS NOT PROVIDING ANY SOLUTIONS". *TR
Mfg Campaign: 10938972
Recall Date: Jan 1, 2017
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
POWER STEERING STOP WORKING WHILE DRIVING ON CITY STREET, SERVICE POWER STEERING MESSAGE APPEARED, VERY HARD TO TURN IS VERY DANGEROUS TO DRIVE. CAME BACK TO NORMAL 5 MIN LATER. *TR
Corrective Action:
POWER STEERING STOP WORKING WHILE DRIVING ON CITY STREET, SERVICE POWER STEERING MESSAGE APPEARED, VERY HARD TO TURN IS VERY DANGEROUS TO DRIVE. CAME BACK TO NORMAL 5 MIN LATER. *TR
Additional Notes:
POWER STEERING STOP WORKING WHILE DRIVING ON CITY STREET, SERVICE POWER STEERING MESSAGE APPEARED, VERY HARD TO TURN IS VERY DANGEROUS TO DRIVE. CAME BACK TO NORMAL 5 MIN LATER. *TR
Mfg Campaign: 10936124
Recall Date: Dec 19, 2016
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE AUTO SENSOR FOR THE HEAD LIGHTS/DASH LIGHTS DOESN'T SEEM SENSITIVE ENOUGH AS ON CLOUDY DAYS IT STAYS IN NIGHT TIME MODE AND I CANT SEE MY DASH.
Corrective Action:
THE AUTO SENSOR FOR THE HEAD LIGHTS/DASH LIGHTS DOESN'T SEEM SENSITIVE ENOUGH AS ON CLOUDY DAYS IT STAYS IN NIGHT TIME MODE AND I CANT SEE MY DASH.
Additional Notes:
THE AUTO SENSOR FOR THE HEAD LIGHTS/DASH LIGHTS DOESN'T SEEM SENSITIVE ENOUGH AS ON CLOUDY DAYS IT STAYS IN NIGHT TIME MODE AND I CANT SEE MY DASH.
Mfg Campaign: 10935241
Recall Date: Dec 14, 2016
General Motors, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Mfg Campaign: 10934932
Recall Date: Dec 13, 2016
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Mfg Campaign: 10934932
Recall Date: Dec 13, 2016
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, A LOUD POPPING NOISE CAME FROM THE ENGINE AREA BEFORE THE SPEED SUDDENLY DECREASED TO 40 MPH. DURING THE FAILURE, THE STEERING ASSIST, STABILITRAK, FOUR WHEEL DRIVE AND TRAILER BRAKING SYSTEM WARNING LIGHTS ILLUMINATED. THE FAILURE HAD OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,700. UPDATED 02/03/17*LJ
Mfg Campaign: 10934932
Recall Date: Dec 13, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
IN MOTION, WHEN DRIVING SPEED LIMIT AND THEN YOU LET OFF ACCELERATOR TO SLOW DOWN AND THEN YOU PRESS GAS AGAIN IT HESITATES AND DOES NOT WANT TO ACCELERATE. I TOOK TO DEALERSHIP AND THEY SAID THEY FIXED BY PROGRAMMING SOMETHING IN COMPUTER AND IT RAN FINE FOR 3 DAYS AND STARTED DOING SAME THING AGAIN. AND ALSO, WHEN YOU ACCELERATE AND IT WILL NOT RESPOND YOU GIVE IT A LOT OF GAS AND IT MAKES RPMS GO TO LIKE 5000, BUT THE RPM DO NOT MATCH THE SPEED, ITS VERY STRANGE. I SEE OTHER COMPLAINTS ABOUT THE SAME THING ON FORUMS. *TR
Corrective Action:
IN MOTION, WHEN DRIVING SPEED LIMIT AND THEN YOU LET OFF ACCELERATOR TO SLOW DOWN AND THEN YOU PRESS GAS AGAIN IT HESITATES AND DOES NOT WANT TO ACCELERATE. I TOOK TO DEALERSHIP AND THEY SAID THEY FIXED BY PROGRAMMING SOMETHING IN COMPUTER AND IT RAN FINE FOR 3 DAYS AND STARTED DOING SAME THING AGAIN. AND ALSO, WHEN YOU ACCELERATE AND IT WILL NOT RESPOND YOU GIVE IT A LOT OF GAS AND IT MAKES RPMS GO TO LIKE 5000, BUT THE RPM DO NOT MATCH THE SPEED, ITS VERY STRANGE. I SEE OTHER COMPLAINTS ABOUT THE SAME THING ON FORUMS. *TR
Additional Notes:
IN MOTION, WHEN DRIVING SPEED LIMIT AND THEN YOU LET OFF ACCELERATOR TO SLOW DOWN AND THEN YOU PRESS GAS AGAIN IT HESITATES AND DOES NOT WANT TO ACCELERATE. I TOOK TO DEALERSHIP AND THEY SAID THEY FIXED BY PROGRAMMING SOMETHING IN COMPUTER AND IT RAN FINE FOR 3 DAYS AND STARTED DOING SAME THING AGAIN. AND ALSO, WHEN YOU ACCELERATE AND IT WILL NOT RESPOND YOU GIVE IT A LOT OF GAS AND IT MAKES RPMS GO TO LIKE 5000, BUT THE RPM DO NOT MATCH THE SPEED, ITS VERY STRANGE. I SEE OTHER COMPLAINTS ABOUT THE SAME THING ON FORUMS. *TR
Mfg Campaign: 10934064
Recall Date: Dec 9, 2016
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED MORE THAN TWICE. THE DEALER WAS NOTIFIED EACH TIME, BUT WAS UNABLE TO PROVIDE A SOLUTION TO PREVENT THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE AGAIN AND WAS ABLE TO RECEIVE ROADSIDE ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED MORE THAN TWICE. THE DEALER WAS NOTIFIED EACH TIME, BUT WAS UNABLE TO PROVIDE A SOLUTION TO PREVENT THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE AGAIN AND WAS ABLE TO RECEIVE ROADSIDE ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 CHEVROLET COLORADO. THE CONTACT STATED THAT THE STEERING WHEEL LOCKED MORE THAN TWICE. THE DEALER WAS NOTIFIED EACH TIME, BUT WAS UNABLE TO PROVIDE A SOLUTION TO PREVENT THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE AGAIN AND WAS ABLE TO RECEIVE ROADSIDE ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.
Mfg Campaign: 10933834
Recall Date: Dec 8, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION DOWN SHIFT SLOW TO RESPOND. FEELS LIKE IT IS OUT OF GEAR, OR LIKE A ENGINE HESITATION, STEEPING DOWN ON ACCELERATOR HARD MAKES IT SHIFT BUT THE SHIFT IS HARD. CONCERNED ABOUT THIS HAPPENING ON ICE CAUSING A POSSIBLE SPIN OUT.
Corrective Action:
TRANSMISSION DOWN SHIFT SLOW TO RESPOND. FEELS LIKE IT IS OUT OF GEAR, OR LIKE A ENGINE HESITATION, STEEPING DOWN ON ACCELERATOR HARD MAKES IT SHIFT BUT THE SHIFT IS HARD. CONCERNED ABOUT THIS HAPPENING ON ICE CAUSING A POSSIBLE SPIN OUT.
Additional Notes:
TRANSMISSION DOWN SHIFT SLOW TO RESPOND. FEELS LIKE IT IS OUT OF GEAR, OR LIKE A ENGINE HESITATION, STEEPING DOWN ON ACCELERATOR HARD MAKES IT SHIFT BUT THE SHIFT IS HARD. CONCERNED ABOUT THIS HAPPENING ON ICE CAUSING A POSSIBLE SPIN OUT.
Mfg Campaign: 10928730
Recall Date: Nov 30, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE HESITATES AND STUMBLES ON ACCELERATION DURING MOTION WHEN ACCELERATION IS RESUMED WHILE MOVING. IT SEEMS THAT THE TRANSMISSION IS NOT SHIFTING DOWN. YOU HAVE TO GET INTO THE ACCELERATION, WHICH IS A SAFETY CONDITION IN TRAFFIC. AT TIMES IT STUMBLES BAD ENOUGH TO SLOW SPEED DRAMATICALLY, WHICH IS ALSO A SAFETY CONDITION ON INTERSTATE. TOOK THE VEHICLE TO DEALERSHIP AND THEY ARE DEDICATED TO SAYING THAT THERE IS NO CODES UP AND I AM NEARLY AT THE POINT TO SEEK HELP FROM LAWYER ON THE SITUATION.
Corrective Action:
VEHICLE HESITATES AND STUMBLES ON ACCELERATION DURING MOTION WHEN ACCELERATION IS RESUMED WHILE MOVING. IT SEEMS THAT THE TRANSMISSION IS NOT SHIFTING DOWN. YOU HAVE TO GET INTO THE ACCELERATION, WHICH IS A SAFETY CONDITION IN TRAFFIC. AT TIMES IT STUMBLES BAD ENOUGH TO SLOW SPEED DRAMATICALLY, WHICH IS ALSO A SAFETY CONDITION ON INTERSTATE. TOOK THE VEHICLE TO DEALERSHIP AND THEY ARE DEDICATED TO SAYING THAT THERE IS NO CODES UP AND I AM NEARLY AT THE POINT TO SEEK HELP FROM LAWYER ON THE SITUATION.
Additional Notes:
VEHICLE HESITATES AND STUMBLES ON ACCELERATION DURING MOTION WHEN ACCELERATION IS RESUMED WHILE MOVING. IT SEEMS THAT THE TRANSMISSION IS NOT SHIFTING DOWN. YOU HAVE TO GET INTO THE ACCELERATION, WHICH IS A SAFETY CONDITION IN TRAFFIC. AT TIMES IT STUMBLES BAD ENOUGH TO SLOW SPEED DRAMATICALLY, WHICH IS ALSO A SAFETY CONDITION ON INTERSTATE. TOOK THE VEHICLE TO DEALERSHIP AND THEY ARE DEDICATED TO SAYING THAT THERE IS NO CODES UP AND I AM NEARLY AT THE POINT TO SEEK HELP FROM LAWYER ON THE SITUATION.
Mfg Campaign: 10926937
Recall Date: Nov 18, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
RECURRING PROBLEM. INTERMITTENT PROBLEM. ENGINE HESITATES BETWEEN 1000 AND 2500 RPM. CAUSES UNEXPECTEDLY POOR ACCELERATION FROM A STOP. CAUSES UNRESPONSIVE THROTTLE. CAUSES TRANSMISSION OVERSHIFTS (SHIFTING 2-3 GEARS LOWER). CAUSES UNSAFE DRIVING CONDITIONS WHEN ACCELERATION IS LESS THAN ANTICIPATED.
Corrective Action:
RECURRING PROBLEM. INTERMITTENT PROBLEM. ENGINE HESITATES BETWEEN 1000 AND 2500 RPM. CAUSES UNEXPECTEDLY POOR ACCELERATION FROM A STOP. CAUSES UNRESPONSIVE THROTTLE. CAUSES TRANSMISSION OVERSHIFTS (SHIFTING 2-3 GEARS LOWER). CAUSES UNSAFE DRIVING CONDITIONS WHEN ACCELERATION IS LESS THAN ANTICIPATED.
Additional Notes:
RECURRING PROBLEM. INTERMITTENT PROBLEM. ENGINE HESITATES BETWEEN 1000 AND 2500 RPM. CAUSES UNEXPECTEDLY POOR ACCELERATION FROM A STOP. CAUSES UNRESPONSIVE THROTTLE. CAUSES TRANSMISSION OVERSHIFTS (SHIFTING 2-3 GEARS LOWER). CAUSES UNSAFE DRIVING CONDITIONS WHEN ACCELERATION IS LESS THAN ANTICIPATED.
Mfg Campaign: 10925066
Recall Date: Nov 8, 2016
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HEATING SYSTEM DOES NOT WORK, NO DEFOG OR DE FROST AVAILABLE WHICH CAN RESULT IN LOSS OF FORWARD VISIBILITY, RECALL HAS BEEN ISSUED, VEHICLE HAS BEEN IN FOR CORRECTION, WAS STATED AS CORRECTED, WAS NOT, HEATING SYSTEM DOES NOT WORK, REPURCHASE OF THE VEHICLE HAS BEEN REQUESTED SINCE THE HEATING SYSTEM DOES NOT WORK, CANNOT BE CORRECTED, IS A SERIOUS SAFETY ISSUE
Corrective Action:
HEATING SYSTEM DOES NOT WORK, NO DEFOG OR DE FROST AVAILABLE WHICH CAN RESULT IN LOSS OF FORWARD VISIBILITY, RECALL HAS BEEN ISSUED, VEHICLE HAS BEEN IN FOR CORRECTION, WAS STATED AS CORRECTED, WAS NOT, HEATING SYSTEM DOES NOT WORK, REPURCHASE OF THE VEHICLE HAS BEEN REQUESTED SINCE THE HEATING SYSTEM DOES NOT WORK, CANNOT BE CORRECTED, IS A SERIOUS SAFETY ISSUE
Additional Notes:
HEATING SYSTEM DOES NOT WORK, NO DEFOG OR DE FROST AVAILABLE WHICH CAN RESULT IN LOSS OF FORWARD VISIBILITY, RECALL HAS BEEN ISSUED, VEHICLE HAS BEEN IN FOR CORRECTION, WAS STATED AS CORRECTED, WAS NOT, HEATING SYSTEM DOES NOT WORK, REPURCHASE OF THE VEHICLE HAS BEEN REQUESTED SINCE THE HEATING SYSTEM DOES NOT WORK, CANNOT BE CORRECTED, IS A SERIOUS SAFETY ISSUE
Mfg Campaign: 10920142
Recall Date: Oct 31, 2016
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION DOES NOT DOWNSHIFT PROPERLY UNDER ANY TYPE OF ACCELERATION (SLOW OR SUDDEN) ESPECIALLY BETWEEN 20 MPH AND 40 MPH IN NORMAL STREET TRAFFIC AND ON THE HIGHWAY. IT ALSO HUNT FOR GEARS ESPECIALLY BETWEEN GEARS 4 THROUGH 6. IT HESITATES FOR APPROXIMATELY 2 TO 3 SECONDS, FINDS A GEAR, HESITATES AGAIN, AND THEN DROPS TO AN EVEN LOWER GEAR AND OVER ACCELERATES. WHAT I HAVE OBSERVED IS THAT THE VEHICLE IS TOO EAGER TO UPSHIFT AND SOMETIMES GOES INTO 5TH OR 6TH GEAR AND DROPS THE ENGINE BELOW 1000 RPM. IT STAYS IN THAT GEAR WHEN SLOWING DOWN AND WHEN ACCELERATED IT STAYS IN THE HIGH GEAR ON BOGS DOWN AND ON TWO OCCASIONS STALLED. THIS IS DANGEROUS ESPECIALLY IN HIGHWAY TRAFFIC AND IS ESPECIALLY DANGEROUS WHEN ACCELERATING TO PASS OR ACCELERATING ON AN HIGHWAY ONRAMP TO MERGE WITH TRAFFIC. I HAVE TAKE THE TRUCK TO DEALER AT AROUND 2000 MILES. WAS TOLD THAT THEY COULDN'T FIND ANY PROBLEMS AND THEY "RESET" THE TRANSMISSION. IT RAN FINE FOR ONE DAY AND BEGAN THE PROBLEMS AGAIN. I HAVE OPERATED THE TRUCK NOW TO 6000 MILES TO SEE IF THE TRANSMISSION CAN "LEARN" ITS WAY OUT OF THIS AND IT HAS NOT. I AM GOING TO DEALER AGAIN AND IF THEY TELL ME AGAIN THAT THERE IS NO PROBLEM, I AM GOING TO FORCE THE SERVICE MANAGER TO DRIVE WITH ME FOR A DAY TO EXPERIENCE THE PROBLEM.
Corrective Action:
TRANSMISSION DOES NOT DOWNSHIFT PROPERLY UNDER ANY TYPE OF ACCELERATION (SLOW OR SUDDEN) ESPECIALLY BETWEEN 20 MPH AND 40 MPH IN NORMAL STREET TRAFFIC AND ON THE HIGHWAY. IT ALSO HUNT FOR GEARS ESPECIALLY BETWEEN GEARS 4 THROUGH 6. IT HESITATES FOR APPROXIMATELY 2 TO 3 SECONDS, FINDS A GEAR, HESITATES AGAIN, AND THEN DROPS TO AN EVEN LOWER GEAR AND OVER ACCELERATES. WHAT I HAVE OBSERVED IS THAT THE VEHICLE IS TOO EAGER TO UPSHIFT AND SOMETIMES GOES INTO 5TH OR 6TH GEAR AND DROPS THE ENGINE BELOW 1000 RPM. IT STAYS IN THAT GEAR WHEN SLOWING DOWN AND WHEN ACCELERATED IT STAYS IN THE HIGH GEAR ON BOGS DOWN AND ON TWO OCCASIONS STALLED. THIS IS DANGEROUS ESPECIALLY IN HIGHWAY TRAFFIC AND IS ESPECIALLY DANGEROUS WHEN ACCELERATING TO PASS OR ACCELERATING ON AN HIGHWAY ONRAMP TO MERGE WITH TRAFFIC. I HAVE TAKE THE TRUCK TO DEALER AT AROUND 2000 MILES. WAS TOLD THAT THEY COULDN'T FIND ANY PROBLEMS AND THEY "RESET" THE TRANSMISSION. IT RAN FINE FOR ONE DAY AND BEGAN THE PROBLEMS AGAIN. I HAVE OPERATED THE TRUCK NOW TO 6000 MILES TO SEE IF THE TRANSMISSION CAN "LEARN" ITS WAY OUT OF THIS AND IT HAS NOT. I AM GOING TO DEALER AGAIN AND IF THEY TELL ME AGAIN THAT THERE IS NO PROBLEM, I AM GOING TO FORCE THE SERVICE MANAGER TO DRIVE WITH ME FOR A DAY TO EXPERIENCE THE PROBLEM.
Additional Notes:
TRANSMISSION DOES NOT DOWNSHIFT PROPERLY UNDER ANY TYPE OF ACCELERATION (SLOW OR SUDDEN) ESPECIALLY BETWEEN 20 MPH AND 40 MPH IN NORMAL STREET TRAFFIC AND ON THE HIGHWAY. IT ALSO HUNT FOR GEARS ESPECIALLY BETWEEN GEARS 4 THROUGH 6. IT HESITATES FOR APPROXIMATELY 2 TO 3 SECONDS, FINDS A GEAR, HESITATES AGAIN, AND THEN DROPS TO AN EVEN LOWER GEAR AND OVER ACCELERATES. WHAT I HAVE OBSERVED IS THAT THE VEHICLE IS TOO EAGER TO UPSHIFT AND SOMETIMES GOES INTO 5TH OR 6TH GEAR AND DROPS THE ENGINE BELOW 1000 RPM. IT STAYS IN THAT GEAR WHEN SLOWING DOWN AND WHEN ACCELERATED IT STAYS IN THE HIGH GEAR ON BOGS DOWN AND ON TWO OCCASIONS STALLED. THIS IS DANGEROUS ESPECIALLY IN HIGHWAY TRAFFIC AND IS ESPECIALLY DANGEROUS WHEN ACCELERATING TO PASS OR ACCELERATING ON AN HIGHWAY ONRAMP TO MERGE WITH TRAFFIC. I HAVE TAKE THE TRUCK TO DEALER AT AROUND 2000 MILES. WAS TOLD THAT THEY COULDN'T FIND ANY PROBLEMS AND THEY "RESET" THE TRANSMISSION. IT RAN FINE FOR ONE DAY AND BEGAN THE PROBLEMS AGAIN. I HAVE OPERATED THE TRUCK NOW TO 6000 MILES TO SEE IF THE TRANSMISSION CAN "LEARN" ITS WAY OUT OF THIS AND IT HAS NOT. I AM GOING TO DEALER AGAIN AND IF THEY TELL ME AGAIN THAT THERE IS NO PROBLEM, I AM GOING TO FORCE THE SERVICE MANAGER TO DRIVE WITH ME FOR A DAY TO EXPERIENCE THE PROBLEM.
Mfg Campaign: 10916366
Recall Date: Oct 16, 2016
General Motors, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ENGINE REVS HIGH COMING TO A STOP. REQUIRED BOTH FEET PRESSED HARD ON THE BAKES TO EMERGENCY STOP. SPEED CONTROL QUITS WORKING THEN SERVICE-STABILITY CONTROL COMES ON, CAR STARTS TO HANDLE ACKWARDLY, PULLS TO LEFT THEN. CUT ENGINE OFF AND IT RESETS, BUT THE CRUISE CONTROL STOPS WORKING AND THEN THAT SERVICE STABILITY CONTROL COMES BACK ON.IF I DON'T PUT ON THE CRUISE CONTROL, I DON'T GET THAT STABILITY CONTROL MESSAGE SO FAR. BRAKING PROBLEM HAPPENS WHEN COMES TO A STOP. CRUISE CONTROL HAPPENS AT HIGHWAY SPEEDS BUT SOMETIMES GOING 45 MPH.
Corrective Action:
ENGINE REVS HIGH COMING TO A STOP. REQUIRED BOTH FEET PRESSED HARD ON THE BAKES TO EMERGENCY STOP. SPEED CONTROL QUITS WORKING THEN SERVICE-STABILITY CONTROL COMES ON, CAR STARTS TO HANDLE ACKWARDLY, PULLS TO LEFT THEN. CUT ENGINE OFF AND IT RESETS, BUT THE CRUISE CONTROL STOPS WORKING AND THEN THAT SERVICE STABILITY CONTROL COMES BACK ON.IF I DON'T PUT ON THE CRUISE CONTROL, I DON'T GET THAT STABILITY CONTROL MESSAGE SO FAR. BRAKING PROBLEM HAPPENS WHEN COMES TO A STOP. CRUISE CONTROL HAPPENS AT HIGHWAY SPEEDS BUT SOMETIMES GOING 45 MPH.
Additional Notes:
ENGINE REVS HIGH COMING TO A STOP. REQUIRED BOTH FEET PRESSED HARD ON THE BAKES TO EMERGENCY STOP. SPEED CONTROL QUITS WORKING THEN SERVICE-STABILITY CONTROL COMES ON, CAR STARTS TO HANDLE ACKWARDLY, PULLS TO LEFT THEN. CUT ENGINE OFF AND IT RESETS, BUT THE CRUISE CONTROL STOPS WORKING AND THEN THAT SERVICE STABILITY CONTROL COMES BACK ON.IF I DON'T PUT ON THE CRUISE CONTROL, I DON'T GET THAT STABILITY CONTROL MESSAGE SO FAR. BRAKING PROBLEM HAPPENS WHEN COMES TO A STOP. CRUISE CONTROL HAPPENS AT HIGHWAY SPEEDS BUT SOMETIMES GOING 45 MPH.
Mfg Campaign: 10916283
Recall Date: Oct 15, 2016
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