CADILLAC ATS 2018

Complete listing of complaints and recalls for this vehicle

24
Complaints
3
Recalls

Complaints & Recalls

24 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 25V175000 SAFETY RECALL
934 Vehicles Affected
Recall Date: Mar 20, 2025
Safety Issue:

General Motors LLC (GM) is recalling certain 2016-2018 Cadillac CTS, 2017-2018 Cadillac ATS, Chevrolet Camaro, and Chevrolet Corvette vehicles. The electric power steering (EPS) assist may fail.

Potential Risk:
A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the power steering gear assembly, free of charge. Owner notification letters were mailed April 15, 2025. Owners may contact Cadilac customer service at 1-800-333-4223 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252497020.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: N252497020
Notice Date: Apr 15, 2025
Recall Date: Mar 20, 2025
General Motors Llc
NHTSA Campaign: 18V358000 SAFETY RECALL
895 Vehicles Affected
Recall Date: May 31, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Potential Risk:
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CADILLAC dealer to schedule your FREE recall repair.
Manufacturer: CADILLAC
Mfg Campaign: 18188 18268
Notice Date: Jul 2, 2018
Recall Date: May 31, 2018

Consumer Complaints

24 Complaints
General Motors, Llc
Campaign: 11672691 Other
Jul 11, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

Rear differential. This part will be available after removal. This put me at risk of potentially locking up while driving. According to the dealership, Faulkner Cadillac, "found rear differential bearings damaged, causing noise in the rear end. The Rear Differential will need replaced." There were no warning lights, but there was noise - a new, not normal noise I noticed two weeks prior to the diagnostic procedure by the dealership service department. This is the second rear differential failure. The service writer said there was no sign of leakage.

Corrective Action:

Rear differential. This part will be available after removal. This put me at risk of potentially locking up while driving. According to the dealership, Faulkner Cadillac, "found rear differential bearings damaged, causing noise in the rear end. The Rear Differential will need replaced." There were no warning lights, but there was noise - a new, not normal noise I noticed two weeks prior to the diagnostic procedure by the dealership service department. This is the second rear differential failure. The service writer said there was no sign of leakage.

Additional Notes:

Rear differential. This part will be available after removal. This put me at risk of potentially locking up while driving. According to the dealership, Faulkner Cadillac, "found rear differential bearings damaged, causing noise in the rear end. The Rear Differential will need replaced." There were no warning lights, but there was noise - a new, not normal noise I noticed two weeks prior to the diagnostic procedure by the dealership service department. This is the second rear differential failure. The service writer said there was no sign of leakage.

Manufacturer: CADILLAC
Mfg Campaign: 11672691
Notice Date: Jul 11, 2025
Recall Date: Jul 11, 2025
General Motors, Llc
Campaign: 11671972 Other
Jul 8, 2025
Defect Description:

STEERING

Potential Consequences:

My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving. If I pulled over and shut the car off and then turned it back on the power steering would come back. But sometimes I would have to do this multiple times in a single drive just to keep the power steering on. I know that there is already a recall for this for some 2018 Cadillac ATS and CTS vehicles, but mine was not included in the recall, despite having the same issue. Took it to the dealer for diagnostic and they ended up having to replace the control module for the power steering which cost me around $2000.

Corrective Action:

My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving. If I pulled over and shut the car off and then turned it back on the power steering would come back. But sometimes I would have to do this multiple times in a single drive just to keep the power steering on. I know that there is already a recall for this for some 2018 Cadillac ATS and CTS vehicles, but mine was not included in the recall, despite having the same issue. Took it to the dealer for diagnostic and they ended up having to replace the control module for the power steering which cost me around $2000.

Additional Notes:

My vehicle recently started experiencing an issue where the power steering would randomly cut out while I was driving. If I pulled over and shut the car off and then turned it back on the power steering would come back. But sometimes I would have to do this multiple times in a single drive just to keep the power steering on. I know that there is already a recall for this for some 2018 Cadillac ATS and CTS vehicles, but mine was not included in the recall, despite having the same issue. Took it to the dealer for diagnostic and they ended up having to replace the control module for the power steering which cost me around $2000.

Manufacturer: CADILLAC
Mfg Campaign: 11671972
Notice Date: Jul 8, 2025
Recall Date: Jul 8, 2025
General Motors, Llc
Campaign: 11637598 Other
Jan 22, 2025
Defect Description:

STEERING:ELECTRIC POWER ASSIST SYSTEM

Potential Consequences:

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disappointed! Could u please! Fix this issue on our car! Our car must have been over looked on this issue!

Corrective Action:

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disappointed! Could u please! Fix this issue on our car! Our car must have been over looked on this issue!

Additional Notes:

The power steering will randomly stop working while driving! We have had it in the shop 3 times and they can't find anything! We have replaced alternator, battery and it still isn't fixed! I seen u had a recall on the 16, 17, and some 18s for this issue! We have always bought GMs and are very disappointed! Could u please! Fix this issue on our car! Our car must have been over looked on this issue!

Manufacturer: CADILLAC
Mfg Campaign: 11637598
Notice Date: Jan 22, 2025
Recall Date: Jan 22, 2025
General Motors, Llc
Campaign: 11596850 Other
Jun 26, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The car was parked outside at around 85 degrees. After entering the vehicle and driving with the AC on for a few minutes the CUE screen started to crack on the inside like a spider web. This has already been reported in 11576315 and 11325962. But I can't find any manufacturer communication on these. On the Internet I found that there is a class action lawsuit but only up to the year 2017 and it has already been settled privately. Since the vehicle is out of warranty there is no effort from GM to pay for the replacement. Since the CUE screen is essential for the vehicle operations, i.e. settings, navigation etc. it's a safety issue. On the Internet there are crowds of people complaining about the same issue. GM should react and offer replacement. Especially a replacement where the issue is fixed, otherwise the replacement will crack again after some years. Thanks and BR

Corrective Action:

The car was parked outside at around 85 degrees. After entering the vehicle and driving with the AC on for a few minutes the CUE screen started to crack on the inside like a spider web. This has already been reported in 11576315 and 11325962. But I can't find any manufacturer communication on these. On the Internet I found that there is a class action lawsuit but only up to the year 2017 and it has already been settled privately. Since the vehicle is out of warranty there is no effort from GM to pay for the replacement. Since the CUE screen is essential for the vehicle operations, i.e. settings, navigation etc. it's a safety issue. On the Internet there are crowds of people complaining about the same issue. GM should react and offer replacement. Especially a replacement where the issue is fixed, otherwise the replacement will crack again after some years. Thanks and BR

Additional Notes:

The car was parked outside at around 85 degrees. After entering the vehicle and driving with the AC on for a few minutes the CUE screen started to crack on the inside like a spider web. This has already been reported in 11576315 and 11325962. But I can't find any manufacturer communication on these. On the Internet I found that there is a class action lawsuit but only up to the year 2017 and it has already been settled privately. Since the vehicle is out of warranty there is no effort from GM to pay for the replacement. Since the CUE screen is essential for the vehicle operations, i.e. settings, navigation etc. it's a safety issue. On the Internet there are crowds of people complaining about the same issue. GM should react and offer replacement. Especially a replacement where the issue is fixed, otherwise the replacement will crack again after some years. Thanks and BR

Manufacturer: CADILLAC
Mfg Campaign: 11596850
Notice Date: Jun 26, 2024
Recall Date: Jun 26, 2024
General Motors, Llc
Campaign: 11592545 Other
Jun 5, 2024
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car. Had to push car in busy traffic to a safe place and called a tow truck. Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the fuel leak. Had lines repaired. Fuel pump was not replaced and is working.

Corrective Action:

While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car. Had to push car in busy traffic to a safe place and called a tow truck. Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the fuel leak. Had lines repaired. Fuel pump was not replaced and is working.

Additional Notes:

While driving started to smell gas. On same day, car stalled at an intersection in a downtown area. I could not start car. Had to push car in busy traffic to a safe place and called a tow truck. Auto shop I took to said the fuel pump came loose somehow and caused the fuel lines to break causing the fuel leak. Had lines repaired. Fuel pump was not replaced and is working.

Manufacturer: CADILLAC
Mfg Campaign: 11592545
Notice Date: Jun 5, 2024
Recall Date: Jun 5, 2024
General Motors, Llc
Campaign: 11576315 Other
Mar 8, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Hi, the cue screen is cracked which makes it no longer handsfree. It cracked in July of 2023 and it's a 2018, purchased in October 2017, the dealer will not fix it, I don't have $1500 to replace it with a one year warranty and it could happen again. I am not eligible for the class action suit which stopped with cars up to 2017. Please advise since this is an extreme hazard since the screen cracks and if driving using navigation it can cause an accident !

Corrective Action:

Hi, the cue screen is cracked which makes it no longer handsfree. It cracked in July of 2023 and it's a 2018, purchased in October 2017, the dealer will not fix it, I don't have $1500 to replace it with a one year warranty and it could happen again. I am not eligible for the class action suit which stopped with cars up to 2017. Please advise since this is an extreme hazard since the screen cracks and if driving using navigation it can cause an accident !

Additional Notes:

Hi, the cue screen is cracked which makes it no longer handsfree. It cracked in July of 2023 and it's a 2018, purchased in October 2017, the dealer will not fix it, I don't have $1500 to replace it with a one year warranty and it could happen again. I am not eligible for the class action suit which stopped with cars up to 2017. Please advise since this is an extreme hazard since the screen cracks and if driving using navigation it can cause an accident !

Manufacturer: CADILLAC
Mfg Campaign: 11576315
Notice Date: Mar 8, 2024
Recall Date: Mar 8, 2024
General Motors, Llc
Campaign: 11557178 Other
Nov 28, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle. The contact looked underneath the vehicle, checked the tires, and checked the inside of the vehicle but found no failure. The contact continued to drive the vehicle and heard an abnormal winding or rubber sound. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the differential needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 84,000.

Corrective Action:

The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle. The contact looked underneath the vehicle, checked the tires, and checked the inside of the vehicle but found no failure. The contact continued to drive the vehicle and heard an abnormal winding or rubber sound. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the differential needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 84,000.

Additional Notes:

The contact owns a 2018 Cadillac ATS. The contact stated while driving at undisclosed speeds, there was an abnormal growling sound coming from the vehicle. The contact looked underneath the vehicle, checked the tires, and checked the inside of the vehicle but found no failure. The contact continued to drive the vehicle and heard an abnormal winding or rubber sound. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that the differential needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 84,000.

Manufacturer: CADILLAC
Mfg Campaign: 11557178
Notice Date: Nov 28, 2023
Recall Date: Nov 28, 2023
General Motors, Llc
Campaign: 11528735 Other
Jun 25, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Unexpected shutter of vehicle, loss of power, unpredictable forward motion, erratic movement, delayed acceleration.

Corrective Action:

Unexpected shutter of vehicle, loss of power, unpredictable forward motion, erratic movement, delayed acceleration.

Additional Notes:

Unexpected shutter of vehicle, loss of power, unpredictable forward motion, erratic movement, delayed acceleration.

Manufacturer: CADILLAC
Mfg Campaign: 11528735
Notice Date: Jun 25, 2023
Recall Date: Jun 25, 2023
General Motors, Llc
Campaign: 11528452 Other
Jun 23, 2023
Defect Description:

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Potential Consequences:

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Corrective Action:

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Additional Notes:

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Manufacturer: CADILLAC
Mfg Campaign: 11528452
Notice Date: Jun 23, 2023
Recall Date: Jun 23, 2023
General Motors, Llc
Campaign: 11528452 Other
Jun 23, 2023
Defect Description:

AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

Potential Consequences:

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Corrective Action:

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Additional Notes:

The contact owns a 2018 Cadillac ATS. The contact stated that while the front passenger’s side seat was occupied, the air bag (SRS) restraint system warning light illuminated. The vehicle was taken to the local dealer where it was diagnosed that the presence module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted but provided no additional assistance. The failure mileage was approximately 19,000.

Manufacturer: CADILLAC
Mfg Campaign: 11528452
Notice Date: Jun 23, 2023
Recall Date: Jun 23, 2023
General Motors, Llc
Campaign: 11515451 Other
Apr 4, 2023
Defect Description:

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Potential Consequences:

The contact owns a 2018 Cadillac ATS. The contact stated while driving 35 MPH, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic and axles, gaskets, and seals were replaced; however, the failure reoccurred. The vehicle was taken to the dealer to be diagnosed, and the dealer stated that the rear-end needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 59,800.

Corrective Action:

The contact owns a 2018 Cadillac ATS. The contact stated while driving 35 MPH, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic and axles, gaskets, and seals were replaced; however, the failure reoccurred. The vehicle was taken to the dealer to be diagnosed, and the dealer stated that the rear-end needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 59,800.

Additional Notes:

The contact owns a 2018 Cadillac ATS. The contact stated while driving 35 MPH, there was an abnormal sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic and axles, gaskets, and seals were replaced; however, the failure reoccurred. The vehicle was taken to the dealer to be diagnosed, and the dealer stated that the rear-end needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 59,800.

Manufacturer: CADILLAC
Mfg Campaign: 11515451
Notice Date: Apr 4, 2023
Recall Date: Apr 4, 2023
General Motors, Llc
Campaign: 11509195 Other
Feb 26, 2023
Defect Description:

EXTERIOR LIGHTING:HEADLIGHTS

Potential Consequences:

5am, 2/9/23, it's dark and I'm driving 90 minutes to Portland Airport. ~10 cars that came up behind with what seemed to me to have their bright lights on high beam. Approximately 7 vehicles of these were: ALL Ford F-150 (newish) pickups. Bright lights shining in rear view mirrors is a visibility hazard at night. It seems very unusual that 3/4 of the "high beam" vehicles behind me, were Ford F-150 pickups. (the others were: 1 that did have high beams, 1 with after-market blue lights that were extra bright, one with incorrectly adjusted head light angle).

Corrective Action:

5am, 2/9/23, it's dark and I'm driving 90 minutes to Portland Airport. ~10 cars that came up behind with what seemed to me to have their bright lights on high beam. Approximately 7 vehicles of these were: ALL Ford F-150 (newish) pickups. Bright lights shining in rear view mirrors is a visibility hazard at night. It seems very unusual that 3/4 of the "high beam" vehicles behind me, were Ford F-150 pickups. (the others were: 1 that did have high beams, 1 with after-market blue lights that were extra bright, one with incorrectly adjusted head light angle).

Additional Notes:

5am, 2/9/23, it's dark and I'm driving 90 minutes to Portland Airport. ~10 cars that came up behind with what seemed to me to have their bright lights on high beam. Approximately 7 vehicles of these were: ALL Ford F-150 (newish) pickups. Bright lights shining in rear view mirrors is a visibility hazard at night. It seems very unusual that 3/4 of the "high beam" vehicles behind me, were Ford F-150 pickups. (the others were: 1 that did have high beams, 1 with after-market blue lights that were extra bright, one with incorrectly adjusted head light angle).

Manufacturer: CADILLAC
Mfg Campaign: 11509195
Notice Date: Feb 26, 2023
Recall Date: Feb 26, 2023
General Motors, Llc
Campaign: 11504832 Other
Feb 1, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

2018 cadillac ats (most of the cadillac vehicles reported same issue). The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads. took the car for inspection to a local dealer and they said it is the transmission fluid which has to be upgraded and charged me hundreds of dollars. But how it is not recalled by GM since they sold the cars with wrong transmission fluid which is causing these issues?

Corrective Action:

2018 cadillac ats (most of the cadillac vehicles reported same issue). The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads. took the car for inspection to a local dealer and they said it is the transmission fluid which has to be upgraded and charged me hundreds of dollars. But how it is not recalled by GM since they sold the cars with wrong transmission fluid which is causing these issues?

Additional Notes:

2018 cadillac ats (most of the cadillac vehicles reported same issue). The transmission fluid is wrong fluid by manufacturer and driving at regular speed all of a sudden it starts shuddering and loses power or slows down at freeway speeds or any local roads. took the car for inspection to a local dealer and they said it is the transmission fluid which has to be upgraded and charged me hundreds of dollars. But how it is not recalled by GM since they sold the cars with wrong transmission fluid which is causing these issues?

Manufacturer: CADILLAC
Mfg Campaign: 11504832
Notice Date: Feb 1, 2023
Recall Date: Feb 1, 2023
General Motors, Llc
Campaign: 11467229 Other
Jun 2, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Transmission shudder noticed between 42 to 48 mph. It appears the transmission is shaking, it seems to be continually shifting between gears in the 42 to 48 mph range.

Corrective Action:

Transmission shudder noticed between 42 to 48 mph. It appears the transmission is shaking, it seems to be continually shifting between gears in the 42 to 48 mph range.

Additional Notes:

Transmission shudder noticed between 42 to 48 mph. It appears the transmission is shaking, it seems to be continually shifting between gears in the 42 to 48 mph range.

Manufacturer: CADILLAC
Mfg Campaign: 11467229
Notice Date: Jun 2, 2022
Recall Date: Jun 2, 2022
General Motors, Llc
Campaign: 11456480 Other
1 Vehicles Affected
Mar 13, 2022
Defect Description:

AIR BAGS

Potential Consequences:

Vehicle was involved in a accident all front damage and airbags didn’t deploy

Corrective Action:

Vehicle was involved in a accident all front damage and airbags didn’t deploy

Additional Notes:

Vehicle was involved in a accident all front damage and airbags didn’t deploy

Manufacturer: CADILLAC
Mfg Campaign: 11456480
Notice Date: Mar 13, 2022
Recall Date: Mar 13, 2022
General Motors, Llc
Campaign: 11440887 Other
Nov 18, 2021
Defect Description:

TIRES

Potential Consequences:

This is the 3rd tire now that I am going to have to replace. PEPE Cadillac replaced the 1st one on 4/21/20 and another one on 6/30/21 and now another one any day. It seems like the tires start bulging off the rim and as per the dealership they are unsafe to drive and need to be replaced. It cost me $276.51 and $274.49 respectively and whatever its going to cost now to replace the 3rd one. First one failed at 10,856 miles, Second one failed at 16,244 miles and now the 3rd one at 19,967 miles. I am attaching the dealership invoices and photo for y our review. Also, as per the dealership employee GM is aware of this problem but is not doing anything.

Corrective Action:

This is the 3rd tire now that I am going to have to replace. PEPE Cadillac replaced the 1st one on 4/21/20 and another one on 6/30/21 and now another one any day. It seems like the tires start bulging off the rim and as per the dealership they are unsafe to drive and need to be replaced. It cost me $276.51 and $274.49 respectively and whatever its going to cost now to replace the 3rd one. First one failed at 10,856 miles, Second one failed at 16,244 miles and now the 3rd one at 19,967 miles. I am attaching the dealership invoices and photo for y our review. Also, as per the dealership employee GM is aware of this problem but is not doing anything.

Additional Notes:

This is the 3rd tire now that I am going to have to replace. PEPE Cadillac replaced the 1st one on 4/21/20 and another one on 6/30/21 and now another one any day. It seems like the tires start bulging off the rim and as per the dealership they are unsafe to drive and need to be replaced. It cost me $276.51 and $274.49 respectively and whatever its going to cost now to replace the 3rd one. First one failed at 10,856 miles, Second one failed at 16,244 miles and now the 3rd one at 19,967 miles. I am attaching the dealership invoices and photo for y our review. Also, as per the dealership employee GM is aware of this problem but is not doing anything.

Manufacturer: CADILLAC
Mfg Campaign: 11440887
Notice Date: Nov 18, 2021
Recall Date: Nov 18, 2021
General Motors, Llc
Campaign: 11343094 Other
Aug 3, 2020
Defect Description:

STEERING

Potential Consequences:

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

Corrective Action:

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

Additional Notes:

NO POWER STEERING CLUSTER WARNING SAYS SERVICE POWER STEERING DRIVE WITH CARE

Manufacturer: CADILLAC
Mfg Campaign: 11343094
Notice Date: Aug 3, 2020
Recall Date: Aug 3, 2020
General Motors, Llc
Campaign: 11325962 Other
May 26, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Corrective Action:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Additional Notes:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Manufacturer: CADILLAC
Mfg Campaign: 11325962
Notice Date: May 26, 2020
Recall Date: May 26, 2020
General Motors, Llc
Campaign: 11325962 Other
May 26, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Corrective Action:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Additional Notes:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Manufacturer: CADILLAC
Mfg Campaign: 11325962
Notice Date: May 26, 2020
Recall Date: May 26, 2020
General Motors, Llc
Campaign: 11325962 Other
May 26, 2020
Defect Description:

EQUIPMENT

Potential Consequences:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Corrective Action:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Additional Notes:

THE SCREEN IS STARTING TO SPIDER CRACK UNDERNEATH THE GLASS. VEHICLE WAS STATIONARY IN MY DRIVEWAY. *TR

Manufacturer: CADILLAC
Mfg Campaign: 11325962
Notice Date: May 26, 2020
Recall Date: May 26, 2020

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