Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall Date: May 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Consumer Complaints
26 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11675908
Recall Date: Jul 24, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11675908
Recall Date: Jul 24, 2025
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Vehicle Information: Make: BMW Model: X7 Year: [2025] VIN: [XXX] Component/System Involved: Parking Assistance / Automatic Parking System / Sensors Summary of the Issue (Complaint): On [XXX], while using the Parking Assistance feature on my father's BMW X7 (VIN: [XXX]), the vehicle malfunctioned and caused an accident inside our home driveway. While the system was guiding the vehicle into the garage—as it has successfully done many times before—it suddenly and erratically turned the steering wheel to the right, failed to stop, and struck another parked vehicle. There were no sensor warnings, no audible beeps, and the system did not engage the brakes to avoid the collision. My father was attentive and had to manually slam on the brakes, but the impact had already occurred. We reported the incident to our local BMW dealership and BMW North America. However, the response has been extremely unsatisfactory. A BMW engineer claimed the system was “working as intended,” even though the erratic behavior and failure to stop contradict that claim. Representatives implied the system requires full attentiveness, but my father was alert and monitoring the process. No one from BMW has taken responsibility, and they have refused to assist in repairing the vehicle damage caused by their system’s failure. This incident highlights a serious safety issue with BMW’s Parking Assistance system, which can misbehave even when used correctly and attentively. It poses a danger not just to property but potentially to people. I am filing this complaint in hopes that NHTSA investigates this matter further. Incident Type: Property Damage (No injuries) Location: Private residential garage Desired Action: Investigation into BMW’s Parking Assistance system functionality and accountability from the manufacturer for the damage caused by this failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Vehicle Information: Make: BMW Model: X7 Year: [2025] VIN: [XXX] Component/System Involved: Parking Assistance / Automatic Parking System / Sensors Summary of the Issue (Complaint): On [XXX], while using the Parking Assistance feature on my father's BMW X7 (VIN: [XXX]), the vehicle malfunctioned and caused an accident inside our home driveway. While the system was guiding the vehicle into the garage—as it has successfully done many times before—it suddenly and erratically turned the steering wheel to the right, failed to stop, and struck another parked vehicle. There were no sensor warnings, no audible beeps, and the system did not engage the brakes to avoid the collision. My father was attentive and had to manually slam on the brakes, but the impact had already occurred. We reported the incident to our local BMW dealership and BMW North America. However, the response has been extremely unsatisfactory. A BMW engineer claimed the system was “working as intended,” even though the erratic behavior and failure to stop contradict that claim. Representatives implied the system requires full attentiveness, but my father was alert and monitoring the process. No one from BMW has taken responsibility, and they have refused to assist in repairing the vehicle damage caused by their system’s failure. This incident highlights a serious safety issue with BMW’s Parking Assistance system, which can misbehave even when used correctly and attentively. It poses a danger not just to property but potentially to people. I am filing this complaint in hopes that NHTSA investigates this matter further. Incident Type: Property Damage (No injuries) Location: Private residential garage Desired Action: Investigation into BMW’s Parking Assistance system functionality and accountability from the manufacturer for the damage caused by this failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Vehicle Information: Make: BMW Model: X7 Year: [2025] VIN: [XXX] Component/System Involved: Parking Assistance / Automatic Parking System / Sensors Summary of the Issue (Complaint): On [XXX], while using the Parking Assistance feature on my father's BMW X7 (VIN: [XXX]), the vehicle malfunctioned and caused an accident inside our home driveway. While the system was guiding the vehicle into the garage—as it has successfully done many times before—it suddenly and erratically turned the steering wheel to the right, failed to stop, and struck another parked vehicle. There were no sensor warnings, no audible beeps, and the system did not engage the brakes to avoid the collision. My father was attentive and had to manually slam on the brakes, but the impact had already occurred. We reported the incident to our local BMW dealership and BMW North America. However, the response has been extremely unsatisfactory. A BMW engineer claimed the system was “working as intended,” even though the erratic behavior and failure to stop contradict that claim. Representatives implied the system requires full attentiveness, but my father was alert and monitoring the process. No one from BMW has taken responsibility, and they have refused to assist in repairing the vehicle damage caused by their system’s failure. This incident highlights a serious safety issue with BMW’s Parking Assistance system, which can misbehave even when used correctly and attentively. It poses a danger not just to property but potentially to people. I am filing this complaint in hopes that NHTSA investigates this matter further. Incident Type: Property Damage (No injuries) Location: Private residential garage Desired Action: Investigation into BMW’s Parking Assistance system functionality and accountability from the manufacturer for the damage caused by this failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11672210
Recall Date: Jul 9, 2025
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
My complaint mirrors NHTSA ID Number: 11619581. I recently upgraded from a BMW X5 to an X7 and noticed significant dark spots on the road, severely reducing visibility in those areas. The headlight casing appears to have a design flaw, creating these dark, nearly invisible patches directly in front of the car. As the vehicle moves, the car’s vertical motion causes these dark spots to shift up and down, which is highly distracting and hinders the driver’s focus. With 25 years of driving experience, I have never encountered headlights that produce such a disruptive effect. When using high beams, the dark spots are lightened but headlights projects a horizontal dark line across the road, further worsening the distraction. BMW offers no adjustment options to mitigate this issue.
Corrective Action:
My complaint mirrors NHTSA ID Number: 11619581. I recently upgraded from a BMW X5 to an X7 and noticed significant dark spots on the road, severely reducing visibility in those areas. The headlight casing appears to have a design flaw, creating these dark, nearly invisible patches directly in front of the car. As the vehicle moves, the car’s vertical motion causes these dark spots to shift up and down, which is highly distracting and hinders the driver’s focus. With 25 years of driving experience, I have never encountered headlights that produce such a disruptive effect. When using high beams, the dark spots are lightened but headlights projects a horizontal dark line across the road, further worsening the distraction. BMW offers no adjustment options to mitigate this issue.
Additional Notes:
My complaint mirrors NHTSA ID Number: 11619581. I recently upgraded from a BMW X5 to an X7 and noticed significant dark spots on the road, severely reducing visibility in those areas. The headlight casing appears to have a design flaw, creating these dark, nearly invisible patches directly in front of the car. As the vehicle moves, the car’s vertical motion causes these dark spots to shift up and down, which is highly distracting and hinders the driver’s focus. With 25 years of driving experience, I have never encountered headlights that produce such a disruptive effect. When using high beams, the dark spots are lightened but headlights projects a horizontal dark line across the road, further worsening the distraction. BMW offers no adjustment options to mitigate this issue.
Mfg Campaign: 11668266
Recall Date: Jun 21, 2025
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
BMW have designed the steering wheel adjustment with a feature that is a fundamental flaw and safety issue.They claim " to ease entering and exiting the vehicle, the steering wheel moves to the upper position - this is true and good. HOWEVER, THE DO NOT MENTION THE STEERING WHEEL ALSO RETRACTS INTO THE DASHBOARD TRAPPING THE DRIVERS LEGS UNDER THE STEERING WHEEL - THIS WOULD CAUSE A SERIOUS SAFETY ISSUE (POSSIBLY FATAL) FOR THE DRIVER TO EXIT THE VEHICLE IF INVOLVED IN AN ACCIDENT. This feature cannot be over-ridden and is activated as soon as the driver's door opens. I have contacted BMW Board of Directors and Senior Management and they refuse to change this feature. The retraction makes NO sense and benefits no-one and nothing. It is a design fault and dangerous. A simple two line code adjustment in their IDrive 8.5 Operating system would prevent the retraction and fix this issue. This could be down-loaded to vehicles in one of their next remote software upgrades. IGNORING SAFETY ISSUES PROVIDED BY THEIR CUSTOMERS IS NOT AN OPTION.
Corrective Action:
BMW have designed the steering wheel adjustment with a feature that is a fundamental flaw and safety issue.They claim " to ease entering and exiting the vehicle, the steering wheel moves to the upper position - this is true and good. HOWEVER, THE DO NOT MENTION THE STEERING WHEEL ALSO RETRACTS INTO THE DASHBOARD TRAPPING THE DRIVERS LEGS UNDER THE STEERING WHEEL - THIS WOULD CAUSE A SERIOUS SAFETY ISSUE (POSSIBLY FATAL) FOR THE DRIVER TO EXIT THE VEHICLE IF INVOLVED IN AN ACCIDENT. This feature cannot be over-ridden and is activated as soon as the driver's door opens. I have contacted BMW Board of Directors and Senior Management and they refuse to change this feature. The retraction makes NO sense and benefits no-one and nothing. It is a design fault and dangerous. A simple two line code adjustment in their IDrive 8.5 Operating system would prevent the retraction and fix this issue. This could be down-loaded to vehicles in one of their next remote software upgrades. IGNORING SAFETY ISSUES PROVIDED BY THEIR CUSTOMERS IS NOT AN OPTION.
Additional Notes:
BMW have designed the steering wheel adjustment with a feature that is a fundamental flaw and safety issue.They claim " to ease entering and exiting the vehicle, the steering wheel moves to the upper position - this is true and good. HOWEVER, THE DO NOT MENTION THE STEERING WHEEL ALSO RETRACTS INTO THE DASHBOARD TRAPPING THE DRIVERS LEGS UNDER THE STEERING WHEEL - THIS WOULD CAUSE A SERIOUS SAFETY ISSUE (POSSIBLY FATAL) FOR THE DRIVER TO EXIT THE VEHICLE IF INVOLVED IN AN ACCIDENT. This feature cannot be over-ridden and is activated as soon as the driver's door opens. I have contacted BMW Board of Directors and Senior Management and they refuse to change this feature. The retraction makes NO sense and benefits no-one and nothing. It is a design fault and dangerous. A simple two line code adjustment in their IDrive 8.5 Operating system would prevent the retraction and fix this issue. This could be down-loaded to vehicles in one of their next remote software upgrades. IGNORING SAFETY ISSUES PROVIDED BY THEIR CUSTOMERS IS NOT AN OPTION.
Mfg Campaign: 11664205
Recall Date: Jun 1, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The remedy isn’t available yet. It been a year.
Corrective Action:
The remedy isn’t available yet. It been a year.
Additional Notes:
The remedy isn’t available yet. It been a year.
Mfg Campaign: 11658581
Recall Date: May 2, 2025
Bmw Of North America, Llc
Defect Description:
Chest Clip, Buckle, Harness
Potential Consequences:
Product was recalled
Corrective Action:
Product was recalled
Additional Notes:
Product was recalled
Mfg Campaign: 11654410
Recall Date: Apr 14, 2025
Bmw Of North America, Llc
Defect Description:
Carry Handle, Shell, Base
Potential Consequences:
Product was recalled
Corrective Action:
Product was recalled
Additional Notes:
Product was recalled
Mfg Campaign: 11654410
Recall Date: Apr 14, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. Since the initial malfunction on [XXX], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. The car has remained in their shop since 02/28/2025, BMW dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. To date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. This malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. BMW and their dealers are fully aware of the issue. Our local BMW dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. There is even an ongoing class action lawsuit regarding this problem: [XXX] A malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the Class Vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. Since the initial malfunction on [XXX], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. The car has remained in their shop since 02/28/2025, BMW dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. To date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. This malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. BMW and their dealers are fully aware of the issue. Our local BMW dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. There is even an ongoing class action lawsuit regarding this problem: [XXX] A malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the Class Vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. Since the initial malfunction on [XXX], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. The car has remained in their shop since 02/28/2025, BMW dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. To date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. This malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. BMW and their dealers are fully aware of the issue. Our local BMW dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. There is even an ongoing class action lawsuit regarding this problem: [XXX] A malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the Class Vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652615
Recall Date: Apr 3, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. Since the initial malfunction on [XXX], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. The car has remained in their shop since 02/28/2025, BMW dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. To date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. This malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. BMW and their dealers are fully aware of the issue. Our local BMW dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. There is even an ongoing class action lawsuit regarding this problem: [XXX] A malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the Class Vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. Since the initial malfunction on [XXX], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. The car has remained in their shop since 02/28/2025, BMW dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. To date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. This malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. BMW and their dealers are fully aware of the issue. Our local BMW dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. There is even an ongoing class action lawsuit regarding this problem: [XXX] A malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the Class Vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on [XXX]. The car's emergency call system and navigation became disabled on [XXX] after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light. Since the initial malfunction on [XXX], this car has been taken to the dealer for repairs on at least 3 different occasions, they have not been able to fix the problem. The car has remained in their shop since 02/28/2025, BMW dealer informed us that they are waiting to receive a "battery"; however, supply issues are to blame according to them. To date, the have not provided us with a concrete timeline regarding repairs and no clear explanation about the issue. This malfunction has been extensively documented in internet forums and complains regarding the issue are abundant. BMW and their dealers are fully aware of the issue. Our local BMW dealer advised us to bring the car to their own car wash after the initial malfunction, they are aware of the well documented defect in the fin antenna housing/sealant. There is even an ongoing class action lawsuit regarding this problem: [XXX] A malfunction of the emergency call system is not just an inconvenience, the defect poses a danger to drivers and occupants of the Class Vehicles and others who share the road with them, as water infiltration could result in the failure of vital safety equipment. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11652615
Recall Date: Apr 3, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.
Corrective Action:
We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.
Additional Notes:
We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.
Mfg Campaign: 11639136
Recall Date: Jan 28, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.
Corrective Action:
We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.
Additional Notes:
We have contacted the BMW Dealership several times with no response on the recall. The BMWX7 was purchased on 5/25/24 and due to the recall is unsafe to drive. We are frustrated with BMW and lack of response and fix for the problem as of 1/28/25. At present we have a very nice new car that is garaged and are unable to drive due to the liability of potential braking or lack of braking that could cause an accident and bodily harm. What recourse can you offer to encourage BMW to get the problem corrected? i.e., the braking system fixed.
Mfg Campaign: 11639136
Recall Date: Jan 28, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We have had 2 incidents where the warning light illuminated then went away. When the defect was disclosed, BMW said that there was no fix. Because the defect relates to personal safety, we can no longer drive the vehicle, but BMW refuses to pay for a rental car, insisting that the car can be driven despite the danger of the brakes going out, and will not repurchase the vehicle under the Song-Beverly (Lemon Law) Act. It has been over 3 months that the vehicle has been unable to be used and there still is no fix, and considering the fact that this is a high end vehicle, and how BMW has responded, we are not willing to chance continuing to own this vehicle.
Corrective Action:
We have had 2 incidents where the warning light illuminated then went away. When the defect was disclosed, BMW said that there was no fix. Because the defect relates to personal safety, we can no longer drive the vehicle, but BMW refuses to pay for a rental car, insisting that the car can be driven despite the danger of the brakes going out, and will not repurchase the vehicle under the Song-Beverly (Lemon Law) Act. It has been over 3 months that the vehicle has been unable to be used and there still is no fix, and considering the fact that this is a high end vehicle, and how BMW has responded, we are not willing to chance continuing to own this vehicle.
Additional Notes:
We have had 2 incidents where the warning light illuminated then went away. When the defect was disclosed, BMW said that there was no fix. Because the defect relates to personal safety, we can no longer drive the vehicle, but BMW refuses to pay for a rental car, insisting that the car can be driven despite the danger of the brakes going out, and will not repurchase the vehicle under the Song-Beverly (Lemon Law) Act. It has been over 3 months that the vehicle has been unable to be used and there still is no fix, and considering the fact that this is a high end vehicle, and how BMW has responded, we are not willing to chance continuing to own this vehicle.
Mfg Campaign: 11639191
Recall Date: Jan 28, 2025
Bmw Of North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
My finger was stuck between door by mistake and soft door close didnt stop closing the door it pressed my finger to a point where it was squeezed very badlly and there was blood in my finger nails
Corrective Action:
My finger was stuck between door by mistake and soft door close didnt stop closing the door it pressed my finger to a point where it was squeezed very badlly and there was blood in my finger nails
Additional Notes:
My finger was stuck between door by mistake and soft door close didnt stop closing the door it pressed my finger to a point where it was squeezed very badlly and there was blood in my finger nails
Mfg Campaign: 11625034
Recall Date: Nov 13, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622874
Recall Date: Oct 31, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11622874
Recall Date: Oct 31, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Corrective Action:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Additional Notes:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Mfg Campaign: 11621194
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Corrective Action:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Additional Notes:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Mfg Campaign: 11621194
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Corrective Action:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Additional Notes:
We have periodic driver assist faults coming up , started at 1700 and now has has 3400 miles on it, dealer still cannot fix and BMW either .
Mfg Campaign: 11621194
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11620670
Recall Date: Oct 18, 2024
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