BMW X7 2021

Complete listing of complaints and recalls for this vehicle

26
Complaints
13
Recalls

Complaints & Recalls

26 Complaints 13 Recalls

Official Safety Recalls - Important!

13 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Bmw Of North America, Llc
NHTSA Campaign: 22V670000 SAFETY RECALL
246 Vehicles Affected
Recall Date: Sep 7, 2022
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.

Potential Risk:
In a crash, the seat backrest may not fully lock, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect the third-row seat and, if necessary, remove and reinstall improperly installed compression springs, and reinstall any missing springs, free of charge. Owner notification letters were mailed November 4, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Nov 4, 2022
Recall Date: Sep 7, 2022
Bmw Of North America, Llc
NHTSA Campaign: 22V267000 SAFETY RECALL
61.2K Vehicles Affected
Recall Date: Apr 20, 2022
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Potential Risk:
A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.
FREE Recall Solution:
Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Jun 20, 2022
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
NHTSA Campaign: 21V156000 SAFETY RECALL
258 Vehicles Affected
Recall Date: Mar 10, 2021
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.

Potential Risk:
In the event of a crash, the head restraints could detach, and increase the risk of injury.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: May 3, 2021
Recall Date: Mar 10, 2021
Bmw Of North America, Llc
NHTSA Campaign: 21V096000 SAFETY RECALL
13.9K Vehicles Affected
Recall Date: Feb 19, 2021
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Apr 16, 2021
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
NHTSA Campaign: 21V062000 SAFETY RECALL
893 Vehicles Affected
Recall Date: Feb 10, 2021
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Potential Risk:
A loss of ABS and a reduction in braking assistance can increase the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: May 25, 2021
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
NHTSA Campaign: 21V031000 SAFETY RECALL
21 Vehicles Affected
Recall Date: Jan 29, 2021
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive40i, X5M, X5 xDrive45e, X6 sDrive40i, X6 xDrive40i, X7 xDrive40i, X7 M50i vehicles. The steering column shaft's universal joint connection may not have been tightened to specifications, and can become loose.

Potential Risk:
A loose steering column shaft universal joint connection can affect vehicle handling and control, increasing the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect and, depending upon the inspection, either the bolt will be replaced and tightened to specifications, or the steering column shaft, universal joint, and bolt will be replaced and tightened to specifications, free of charge. The recall began March 30, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Mar 30, 2021
Recall Date: Jan 29, 2021
Bmw Of North America, Llc
NHTSA Campaign: 20V761000 SAFETY RECALL
812 Vehicles Affected
Recall Date: Dec 9, 2020
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2021 M340i xDrive, M440i xDrive Coupe, 530i, 530i xDrive, 540i, 540i xDrive, 740Li, 740Li xDrive, 840i Gran Coupe, 840i xDrive Gran Coupe, X5 sDrive40i, X5 xDrive40i, X6 sDrive40i, X6 xDrive40i, and X7 xDrive40i vehicles. The connection between the 48-Volt battery and the starter-generator may not have been assembled properly, which can cause increased electrical resistance at the connections.

Potential Risk:
Increased electrical resistance can increase the risk of a fire.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the connection between the 48-Volt battery and the starter-generator assembly, replacing it if necessary, free of charge. The recall is expected to begin April 12, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Mar 30, 2021
Recall Date: Dec 9, 2020
Bmw Of North America, Llc
NHTSA Campaign: 20V528000 SAFETY RECALL
307 Vehicles Affected
Recall Date: Sep 1, 2020
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Oct 30, 2020
Recall Date: Sep 1, 2020
Bmw Of North America, Llc
NHTSA Campaign: 20V514000 SAFETY RECALL
397 Vehicles Affected
Recall Date: Aug 27, 2020
Safety Issue:

BMW of North America, LLC (BMW) is recalling certain X7 xDrive40i and M50i vehicles. The tire information labels may contain tire size and cold tire inflation pressure information that does not match the specific tires that were installed on these vehicles. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
The vehicle operator may be confused by the tire information on the label and this could lead to the installation of an inappropriate size tire and/or inflation pressure, potentially increasing the risk of a crash.
FREE Recall Solution:
BMW will notify owners, and dealers will replace the tire information label, free of charge. The recall began October 26, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local BMW dealer to schedule your FREE recall repair.
Manufacturer: BMW
Notice Date: Oct 26, 2020
Recall Date: Aug 27, 2020

Consumer Complaints

26 Complaints
Bmw Of North America, Llc
Campaign: 11494188 Other
1 Vehicles Affected
Nov 18, 2022
Defect Description:

SEAT BELTS

Potential Consequences:

Sunroof exploded, just driving down the road, and BOOM! Most of the glass exploded outward, but it was definitely a hazard. The sunroof cover was open about 8-10 inches to let light in, but the glass sunroof was closed.

Corrective Action:

Sunroof exploded, just driving down the road, and BOOM! Most of the glass exploded outward, but it was definitely a hazard. The sunroof cover was open about 8-10 inches to let light in, but the glass sunroof was closed.

Additional Notes:

Sunroof exploded, just driving down the road, and BOOM! Most of the glass exploded outward, but it was definitely a hazard. The sunroof cover was open about 8-10 inches to let light in, but the glass sunroof was closed.

Manufacturer: BMW
Mfg Campaign: 11494188
Notice Date: Nov 18, 2022
Recall Date: Nov 18, 2022
Bmw Of North America, Llc
Campaign: 11472663 Other
Jul 7, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

When applying brakes and releasing the brakes there is a grinding sound. The grinding sound is pronounced when applying the brake and turning the steering wheel at the same time. When I took the vehicle to Checkered flag BMW of Virginia Beach, I was told per BMW engineering it was norm operating characteristic. The Shop Foreman said he had several customers complain about the same problem and duplicated the problem while driving my vehicle. He was the person that showed me the noise was much louder when turning the steering while braking. The report I received from the Service manager named the issue as brake/pad rotor stiction and pad vibration. The invoice stated that the loud noise was not a flaw or defect, but normal operating characteristic. Simply put and 85,000 vehicle grinding noise is okay. I believe there is a problem that will get much worse over time and become a very serious safety issue. So much so that I will take a loss and sell the vehicle.

Corrective Action:

When applying brakes and releasing the brakes there is a grinding sound. The grinding sound is pronounced when applying the brake and turning the steering wheel at the same time. When I took the vehicle to Checkered flag BMW of Virginia Beach, I was told per BMW engineering it was norm operating characteristic. The Shop Foreman said he had several customers complain about the same problem and duplicated the problem while driving my vehicle. He was the person that showed me the noise was much louder when turning the steering while braking. The report I received from the Service manager named the issue as brake/pad rotor stiction and pad vibration. The invoice stated that the loud noise was not a flaw or defect, but normal operating characteristic. Simply put and 85,000 vehicle grinding noise is okay. I believe there is a problem that will get much worse over time and become a very serious safety issue. So much so that I will take a loss and sell the vehicle.

Additional Notes:

When applying brakes and releasing the brakes there is a grinding sound. The grinding sound is pronounced when applying the brake and turning the steering wheel at the same time. When I took the vehicle to Checkered flag BMW of Virginia Beach, I was told per BMW engineering it was norm operating characteristic. The Shop Foreman said he had several customers complain about the same problem and duplicated the problem while driving my vehicle. He was the person that showed me the noise was much louder when turning the steering while braking. The report I received from the Service manager named the issue as brake/pad rotor stiction and pad vibration. The invoice stated that the loud noise was not a flaw or defect, but normal operating characteristic. Simply put and 85,000 vehicle grinding noise is okay. I believe there is a problem that will get much worse over time and become a very serious safety issue. So much so that I will take a loss and sell the vehicle.

Manufacturer: BMW
Mfg Campaign: 11472663
Notice Date: Jul 7, 2022
Recall Date: Jul 7, 2022
Bmw Of North America, Llc
Campaign: 11465047 Other
May 17, 2022
Defect Description:

AIR BAGS

Potential Consequences:

When moisture gets into the cupholders of a BMW 2021 X7, it leaks into the electrical system for the airbag sensors and seatbelt sensors. This makes them USELESS in an accident. BMW currently has a lawsuit pending against this VERY ISSUE. A small amount of soda spilled in the cupholders by my daughter. It was quickly cleaned and dried- but this caused a leak and lead to the restraint system failure- which renders my airbags in the driver and passenger seats useless- along with the seatbelts. They will NOT work in the event of an accident. This was confirmed by Rick Hendrick BMW Charleston in Charleston, SC. BMW should recall the ACSM and make the area waterproof.

Corrective Action:

When moisture gets into the cupholders of a BMW 2021 X7, it leaks into the electrical system for the airbag sensors and seatbelt sensors. This makes them USELESS in an accident. BMW currently has a lawsuit pending against this VERY ISSUE. A small amount of soda spilled in the cupholders by my daughter. It was quickly cleaned and dried- but this caused a leak and lead to the restraint system failure- which renders my airbags in the driver and passenger seats useless- along with the seatbelts. They will NOT work in the event of an accident. This was confirmed by Rick Hendrick BMW Charleston in Charleston, SC. BMW should recall the ACSM and make the area waterproof.

Additional Notes:

When moisture gets into the cupholders of a BMW 2021 X7, it leaks into the electrical system for the airbag sensors and seatbelt sensors. This makes them USELESS in an accident. BMW currently has a lawsuit pending against this VERY ISSUE. A small amount of soda spilled in the cupholders by my daughter. It was quickly cleaned and dried- but this caused a leak and lead to the restraint system failure- which renders my airbags in the driver and passenger seats useless- along with the seatbelts. They will NOT work in the event of an accident. This was confirmed by Rick Hendrick BMW Charleston in Charleston, SC. BMW should recall the ACSM and make the area waterproof.

Manufacturer: BMW
Mfg Campaign: 11465047
Notice Date: May 17, 2022
Recall Date: May 17, 2022
Bmw Of North America, Llc
Campaign: 11464104 Other
May 10, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Sunroof randomly exploded while driving in the middle of no where . No impact , no debris , no flying objects around at all

Corrective Action:

Sunroof randomly exploded while driving in the middle of no where . No impact , no debris , no flying objects around at all

Additional Notes:

Sunroof randomly exploded while driving in the middle of no where . No impact , no debris , no flying objects around at all

Manufacturer: BMW
Mfg Campaign: 11464104
Notice Date: May 10, 2022
Recall Date: May 10, 2022
Bmw Of North America, Llc
Campaign: 11447812 Other
Jan 18, 2022
Defect Description:

ENGINE

Potential Consequences:

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of 4 and 9 along with my wife and her parents who are senior citizens.

Corrective Action:

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of 4 and 9 along with my wife and her parents who are senior citizens.

Additional Notes:

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of 4 and 9 along with my wife and her parents who are senior citizens.

Manufacturer: BMW
Mfg Campaign: 11447812
Notice Date: Jan 18, 2022
Recall Date: Jan 18, 2022
Bmw Of North America, Llc
Campaign: 11447812 Other
Jan 18, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of 4 and 9 along with my wife and her parents who are senior citizens.

Corrective Action:

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of 4 and 9 along with my wife and her parents who are senior citizens.

Additional Notes:

I was driving a car with family and all of a sudden we all started smelling a burning smell but we thought it must be from outside. However, in just few seconds the vents started throwing vapors so I stopped the car hoping it may stop if some minor damage. However, the hood started throwing oranges color fumes and by the time we all left the vehicle the entire front hood/engine area started burning. There were no indications of any faults in the car. This was the most shocking incident we had to face with my family where there were two kids of 4 and 9 along with my wife and her parents who are senior citizens.

Manufacturer: BMW
Mfg Campaign: 11447812
Notice Date: Jan 18, 2022
Recall Date: Jan 18, 2022

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