Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 7, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 4, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 1, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 7, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X7 xDrive40i and X7 xDrive50i vehicles. The rear reflex reflectors may not reflect an adequate amount of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2019
Consumer Complaints
44 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS CALLED BY A BMW REPRESENTATIVE AND TOLD A SAFETY RECALL WAS IN AFFECT AND I WAS NOT TO DRIVE MY BRAND NEW BMW X7 NOT EVEN TO THE DEALERSHIP. THEY WOULD ARRANGE TO COME GET IT VIA A WRECKER AND WOULD BE KEEPING IT APPROXIMATELY A MONTH. NO ONE WILL DISCLOSE TO ME THE ISSUE OR THE FIX. THEY ARE BEING VERY CLOSED TO ALL MY QUESTIONS. MUST BE SERIOUS AND LAWYERS MUST BE ALREADY INVOLVED. BEST I CAN TELL VIA THE NHTSA WEBSITE, NO NOTIFICATION HAS BEEN MADE TO THE NHTSA AS REQUIRED BY LAW.
Corrective Action:
I WAS CALLED BY A BMW REPRESENTATIVE AND TOLD A SAFETY RECALL WAS IN AFFECT AND I WAS NOT TO DRIVE MY BRAND NEW BMW X7 NOT EVEN TO THE DEALERSHIP. THEY WOULD ARRANGE TO COME GET IT VIA A WRECKER AND WOULD BE KEEPING IT APPROXIMATELY A MONTH. NO ONE WILL DISCLOSE TO ME THE ISSUE OR THE FIX. THEY ARE BEING VERY CLOSED TO ALL MY QUESTIONS. MUST BE SERIOUS AND LAWYERS MUST BE ALREADY INVOLVED. BEST I CAN TELL VIA THE NHTSA WEBSITE, NO NOTIFICATION HAS BEEN MADE TO THE NHTSA AS REQUIRED BY LAW.
Additional Notes:
I WAS CALLED BY A BMW REPRESENTATIVE AND TOLD A SAFETY RECALL WAS IN AFFECT AND I WAS NOT TO DRIVE MY BRAND NEW BMW X7 NOT EVEN TO THE DEALERSHIP. THEY WOULD ARRANGE TO COME GET IT VIA A WRECKER AND WOULD BE KEEPING IT APPROXIMATELY A MONTH. NO ONE WILL DISCLOSE TO ME THE ISSUE OR THE FIX. THEY ARE BEING VERY CLOSED TO ALL MY QUESTIONS. MUST BE SERIOUS AND LAWYERS MUST BE ALREADY INVOLVED. BEST I CAN TELL VIA THE NHTSA WEBSITE, NO NOTIFICATION HAS BEEN MADE TO THE NHTSA AS REQUIRED BY LAW.
Mfg Campaign: 11374124
Recall Date: Nov 11, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
DRIVING NEW BMW X7 (LESS THAN 1000 TOTAL MILES) ON MARYLAND INTERSTATE & PANORAMIC SUNROOF SPONTANEOUSLY CRACKED AND PIECES FELL INTO THE CAR. NO INDICATION OF SOMETHING FALLING ONTO THE ROOF - SUNNY, CLEAR DAY, VEHICLE WAS IN MOTION AND NOT UNDERNEATH A BRIDGE OR ANY OTHER STRUCTURE. *TR
Corrective Action:
DRIVING NEW BMW X7 (LESS THAN 1000 TOTAL MILES) ON MARYLAND INTERSTATE & PANORAMIC SUNROOF SPONTANEOUSLY CRACKED AND PIECES FELL INTO THE CAR. NO INDICATION OF SOMETHING FALLING ONTO THE ROOF - SUNNY, CLEAR DAY, VEHICLE WAS IN MOTION AND NOT UNDERNEATH A BRIDGE OR ANY OTHER STRUCTURE. *TR
Additional Notes:
DRIVING NEW BMW X7 (LESS THAN 1000 TOTAL MILES) ON MARYLAND INTERSTATE & PANORAMIC SUNROOF SPONTANEOUSLY CRACKED AND PIECES FELL INTO THE CAR. NO INDICATION OF SOMETHING FALLING ONTO THE ROOF - SUNNY, CLEAR DAY, VEHICLE WAS IN MOTION AND NOT UNDERNEATH A BRIDGE OR ANY OTHER STRUCTURE. *TR
Mfg Campaign: 11328054
Recall Date: Jun 9, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.
Corrective Action:
ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.
Additional Notes:
ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.
Mfg Campaign: 11271054
Recall Date: Oct 25, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.
Corrective Action:
ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.
Additional Notes:
ON AUGUST 27, 2019, I PURCHASED A 2020 BMW X7. SINCE PURCHASING THE VEHICLE, IT'S BEEN RETURNED FOR REPAIRS AT TWO AUTHORIZED DEALERS AT LEAST TWO TIMES AND SPENDS TWO WEEKS OF MY 2 MONTHS OWNERSHIP IN THE SERVICE. ACCORDING TO THE AUTHORIZED DEALER, THE DEFECTS AFFECTING THE VEHICLE AND CREATING UNPLEASANT, WHISTLING NOISE IS DUE TO THE DESIGN OF THE VEHICLE. IT IS TOO MUCH MONEY FOR A VEHICLE THAT GIVES ME HEADACHES.
Mfg Campaign: 11271054
Recall Date: Oct 25, 2019
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