Complaints & Recalls
Official Safety Recalls - Important!
16 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 7, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 4, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 1, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 7, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X7 xDrive40i and X7 xDrive50i vehicles. The rear reflex reflectors may not reflect an adequate amount of light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 30, 2020
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2019
Consumer Complaints
44 ComplaintsBmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
I was driving and as I parked on my driveway a message popped up on my dash board saying " " Increased Steering efforts" then I wasn't able to move the steering wheel at all, it feel like it got locked.
Corrective Action:
I was driving and as I parked on my driveway a message popped up on my dash board saying " " Increased Steering efforts" then I wasn't able to move the steering wheel at all, it feel like it got locked.
Additional Notes:
I was driving and as I parked on my driveway a message popped up on my dash board saying " " Increased Steering efforts" then I wasn't able to move the steering wheel at all, it feel like it got locked.
Mfg Campaign: 11677519
Recall Date: Jul 31, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which—according to their own documentation—“lost connection.” These signs point to recurring issues with the ATC (transfer case), a known point of failure in several BMW X models. Additional manufacturer defects I’ve experienced include: - Two incidents of cabin water intrusion from separate leaks - A dashboard panel burst shortly after purchase - Rear seat failure requiring a $7,000+ repair BMW North America refuses to provide further assistance despite acknowledging the repair history. This leaves me with a potentially unsafe vehicle, prone to recurring drivetrain failure without a clearly defined remedy. I respectfully request that NHTSA investigate whether the Active Transfer Case and related VTG components in the BMW X7 pose a defect trend requiring formal attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which—according to their own documentation—“lost connection.” These signs point to recurring issues with the ATC (transfer case), a known point of failure in several BMW X models. Additional manufacturer defects I’ve experienced include: - Two incidents of cabin water intrusion from separate leaks - A dashboard panel burst shortly after purchase - Rear seat failure requiring a $7,000+ repair BMW North America refuses to provide further assistance despite acknowledging the repair history. This leaves me with a potentially unsafe vehicle, prone to recurring drivetrain failure without a clearly defined remedy. I respectfully request that NHTSA investigate whether the Active Transfer Case and related VTG components in the BMW X7 pose a defect trend requiring formal attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which—according to their own documentation—“lost connection.” These signs point to recurring issues with the ATC (transfer case), a known point of failure in several BMW X models. Additional manufacturer defects I’ve experienced include: - Two incidents of cabin water intrusion from separate leaks - A dashboard panel burst shortly after purchase - Rear seat failure requiring a $7,000+ repair BMW North America refuses to provide further assistance despite acknowledging the repair history. This leaves me with a potentially unsafe vehicle, prone to recurring drivetrain failure without a clearly defined remedy. I respectfully request that NHTSA investigate whether the Active Transfer Case and related VTG components in the BMW X7 pose a defect trend requiring formal attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676835
Recall Date: Jul 28, 2025
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which—according to their own documentation—“lost connection.” These signs point to recurring issues with the ATC (transfer case), a known point of failure in several BMW X models. Additional manufacturer defects I’ve experienced include: - Two incidents of cabin water intrusion from separate leaks - A dashboard panel burst shortly after purchase - Rear seat failure requiring a $7,000+ repair BMW North America refuses to provide further assistance despite acknowledging the repair history. This leaves me with a potentially unsafe vehicle, prone to recurring drivetrain failure without a clearly defined remedy. I respectfully request that NHTSA investigate whether the Active Transfer Case and related VTG components in the BMW X7 pose a defect trend requiring formal attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which—according to their own documentation—“lost connection.” These signs point to recurring issues with the ATC (transfer case), a known point of failure in several BMW X models. Additional manufacturer defects I’ve experienced include: - Two incidents of cabin water intrusion from separate leaks - A dashboard panel burst shortly after purchase - Rear seat failure requiring a $7,000+ repair BMW North America refuses to provide further assistance despite acknowledging the repair history. This leaves me with a potentially unsafe vehicle, prone to recurring drivetrain failure without a clearly defined remedy. I respectfully request that NHTSA investigate whether the Active Transfer Case and related VTG components in the BMW X7 pose a defect trend requiring formal attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I am submitting this complaint based on recurring drivetrain and structural failures in my 2020 BMW X7 (VIN: [XXX] ), which raise serious concerns about reliability and safety. Most recently, the vehicle exhibited shuddering, power loss, and a “neutral-like” disengagement at low speeds. BMW of Pembroke Pines confirmed this through a test drive. However, instead of mechanical replacement, the dealer performed a VTG oil flush and attempted a calibration, which—according to their own documentation—“lost connection.” These signs point to recurring issues with the ATC (transfer case), a known point of failure in several BMW X models. Additional manufacturer defects I’ve experienced include: - Two incidents of cabin water intrusion from separate leaks - A dashboard panel burst shortly after purchase - Rear seat failure requiring a $7,000+ repair BMW North America refuses to provide further assistance despite acknowledging the repair history. This leaves me with a potentially unsafe vehicle, prone to recurring drivetrain failure without a clearly defined remedy. I respectfully request that NHTSA investigate whether the Active Transfer Case and related VTG components in the BMW X7 pose a defect trend requiring formal attention. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11676835
Recall Date: Jul 28, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While my wife was driving our 2020 BMW X7M under normal conditions, the vehicle experienced a catastrophic drivetrain and differential failure. According to the BMW dealership’s service manager, internal drivetrain components became disconnected while the vehicle was in motion. This caused parts to spin freely and damage surrounding systems. Fortunately, no crash occurred, but the technician emphasized that it could have easily led to an accident. There was no external impact, accident, or driver error. Both the BMW dealership and an independent insurance adjuster from GEICO confirmed the failure appeared to be mechanical and internal in nature, possibly due to a manufacturing defect. This failure poses a significant safety risk to occupants and other drivers. Had it occurred at higher speeds or in traffic, the consequences could have been severe. I believe this incident warrants investigation due to potential systemic safety concerns. I am requesting that NHTSA review this failure for manufacturer defects and evaluate whether similar complaints exist regarding drivetrain integrity in BMW X7M models. Supporting documentation, including video evidence, dealership notes, and the insurance report, are available via this link [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
While my wife was driving our 2020 BMW X7M under normal conditions, the vehicle experienced a catastrophic drivetrain and differential failure. According to the BMW dealership’s service manager, internal drivetrain components became disconnected while the vehicle was in motion. This caused parts to spin freely and damage surrounding systems. Fortunately, no crash occurred, but the technician emphasized that it could have easily led to an accident. There was no external impact, accident, or driver error. Both the BMW dealership and an independent insurance adjuster from GEICO confirmed the failure appeared to be mechanical and internal in nature, possibly due to a manufacturing defect. This failure poses a significant safety risk to occupants and other drivers. Had it occurred at higher speeds or in traffic, the consequences could have been severe. I believe this incident warrants investigation due to potential systemic safety concerns. I am requesting that NHTSA review this failure for manufacturer defects and evaluate whether similar complaints exist regarding drivetrain integrity in BMW X7M models. Supporting documentation, including video evidence, dealership notes, and the insurance report, are available via this link [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
While my wife was driving our 2020 BMW X7M under normal conditions, the vehicle experienced a catastrophic drivetrain and differential failure. According to the BMW dealership’s service manager, internal drivetrain components became disconnected while the vehicle was in motion. This caused parts to spin freely and damage surrounding systems. Fortunately, no crash occurred, but the technician emphasized that it could have easily led to an accident. There was no external impact, accident, or driver error. Both the BMW dealership and an independent insurance adjuster from GEICO confirmed the failure appeared to be mechanical and internal in nature, possibly due to a manufacturing defect. This failure poses a significant safety risk to occupants and other drivers. Had it occurred at higher speeds or in traffic, the consequences could have been severe. I believe this incident warrants investigation due to potential systemic safety concerns. I am requesting that NHTSA review this failure for manufacturer defects and evaluate whether similar complaints exist regarding drivetrain integrity in BMW X7M models. Supporting documentation, including video evidence, dealership notes, and the insurance report, are available via this link [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11664910
Recall Date: Jun 4, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Mfg Campaign: 11660517
Recall Date: May 12, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2020 BMW X7. The contact stated that while attempting to start the vehicle, the engine failed to turn over. The message "Starter Motor Overheating" was displayed; however, there was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed, and the contact was advised that the starter motor and battery were faulty and needed to be replaced. The contact was also advised that the coolant needed to be drained and refilled. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
Mfg Campaign: 11660517
Recall Date: May 12, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Corrective Action:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Additional Notes:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Mfg Campaign: 11653163
Recall Date: Apr 7, 2025
Bmw Of North America, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Corrective Action:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Additional Notes:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Mfg Campaign: 11653163
Recall Date: Apr 7, 2025
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Corrective Action:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Additional Notes:
Without warning the vehicle came to an abrupt stop while going about 25 mph. I got out and checked and noticed a liquid dripping from underneath the front area of the vehicle. Later determined it was the front transfer case. I really would hate to think what could have happened at higher speeds. Again, no warning at all.
Mfg Campaign: 11653163
Recall Date: Apr 7, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) which required a software update. The contact stated that the vehicle had experienced the failure listed in the recall after the recall repair was performed. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) which required a software update. The contact stated that the vehicle had experienced the failure listed in the recall after the recall repair was performed. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) which required a software update. The contact stated that the vehicle had experienced the failure listed in the recall after the recall repair was performed. The failure mileage was 44,000.
Mfg Campaign: 11641679
Recall Date: Feb 10, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) which required a software update. The contact stated that the vehicle had experienced the failure listed in the recall after the recall repair was performed. The failure mileage was 44,000.
Corrective Action:
The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) which required a software update. The contact stated that the vehicle had experienced the failure listed in the recall after the recall repair was performed. The failure mileage was 44,000.
Additional Notes:
The contact owns a 2020 BMW X7. The contact stated that after parking and later attempting to start the vehicle, the message "Starting Engine Possible After Engine Overheat" was displayed, and the vehicle failed to start. The contact waited several hours before the vehicle was able to be restarted. The vehicle was driven to the local mechanic who diagnosed that the starter had overheated. The vehicle was later taken to the local dealer who diagnosed that the starter module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING) which required a software update. The contact stated that the vehicle had experienced the failure listed in the recall after the recall repair was performed. The failure mileage was 44,000.
Mfg Campaign: 11641679
Recall Date: Feb 10, 2025
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Third row seat malfunction sending rear seat back unlocked appearing on dash. Switch for third row seat is faulty and need to be replaced. Warning states a safety issue with seat being unlocked. Inspected by bmw passport. The notice came up 3 days ago on dash vehicle was purchased from global auto outlet 12/26/24
Corrective Action:
Third row seat malfunction sending rear seat back unlocked appearing on dash. Switch for third row seat is faulty and need to be replaced. Warning states a safety issue with seat being unlocked. Inspected by bmw passport. The notice came up 3 days ago on dash vehicle was purchased from global auto outlet 12/26/24
Additional Notes:
Third row seat malfunction sending rear seat back unlocked appearing on dash. Switch for third row seat is faulty and need to be replaced. Warning states a safety issue with seat being unlocked. Inspected by bmw passport. The notice came up 3 days ago on dash vehicle was purchased from global auto outlet 12/26/24
Mfg Campaign: 11639667
Recall Date: Jan 30, 2025
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I have noticed that the engine light on my BMW X7 keeps turning on after long rides but then disappears after some time. Upon inspection, I was informed that the issue is related to the active grille shutter, which is located in the front part of the body. While researching to see if others have experienced the same issue, I discovered that many BMW X5 and X7 owners have reported similar problems. It appears to be a common issue with these models. I believe BMW should consider issuing a recall for this problem since it seems to affect a significant number of vehicles in this range.
Corrective Action:
I have noticed that the engine light on my BMW X7 keeps turning on after long rides but then disappears after some time. Upon inspection, I was informed that the issue is related to the active grille shutter, which is located in the front part of the body. While researching to see if others have experienced the same issue, I discovered that many BMW X5 and X7 owners have reported similar problems. It appears to be a common issue with these models. I believe BMW should consider issuing a recall for this problem since it seems to affect a significant number of vehicles in this range.
Additional Notes:
I have noticed that the engine light on my BMW X7 keeps turning on after long rides but then disappears after some time. Upon inspection, I was informed that the issue is related to the active grille shutter, which is located in the front part of the body. While researching to see if others have experienced the same issue, I discovered that many BMW X5 and X7 owners have reported similar problems. It appears to be a common issue with these models. I believe BMW should consider issuing a recall for this problem since it seems to affect a significant number of vehicles in this range.
Mfg Campaign: 11629930
Recall Date: Dec 10, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the recall that should have been addressed back in October. I'm currently waiting for BMW NA to pay for the failed recalled part, case 07650216.
Corrective Action:
On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the recall that should have been addressed back in October. I'm currently waiting for BMW NA to pay for the failed recalled part, case 07650216.
Additional Notes:
On August 1st 2024, NHTSA initiated campaign number 24V576000, BMW "Starter Motor May Fail and Overheat". On 10/3 I went into BMW of Bloomfield to get an oil change & address the recall. On 11/23, my car would not start in the middle of traffic. Then on 11/25 I brought in my 2020 X7 to ascertain why the car stopped working and have it fixed. I was told by BMW that the same starter motor stopped working. When I received a call stating that the car was fixed, I informed them that this should be covered by BMW as it was a direct result of the recall that should have been addressed back in October. I'm currently waiting for BMW NA to pay for the failed recalled part, case 07650216.
Mfg Campaign: 11629555
Recall Date: Dec 9, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car just stopped in the middle of the road and wouldn’t restart. The starter is fried. I didn’t know about the starter recall
Corrective Action:
The car just stopped in the middle of the road and wouldn’t restart. The starter is fried. I didn’t know about the starter recall
Additional Notes:
The car just stopped in the middle of the road and wouldn’t restart. The starter is fried. I didn’t know about the starter recall
Mfg Campaign: 11622017
Recall Date: Oct 25, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Corrective Action:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Additional Notes:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Mfg Campaign: 11620951
Recall Date: Oct 21, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Corrective Action:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Additional Notes:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Mfg Campaign: 11620951
Recall Date: Oct 21, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Corrective Action:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Additional Notes:
The failed component was observed when the Restraint warning icon appeared. There was no accident because the vehicle was taken to the BMW dealership for investigation. There is a warning not to drive because the Restraint system may not work properly. This is a safety issue with no work around to operate the vehicle in a safe manner. After reviewing multiple threads online, it appears that my situation is not uncommon with BMW. I took the vehicle to BMW service and they confirmed there is a fault in the harness that allows the airbag, seat belt and tensioner to not operate properly in the case of a collision. The service advisor admitted they have seen this before and knew how to repair it. The repair is too costly to investigate the harness where the defect in the wiring occurred, so the opt to replace the harness in a parallel manner, which still takes 7 hours and over $2200. The vehicle is only a few months out of warranty and has less than 18,000 total miles. They is no way that the harness experienced normal wear over the years to cause this with such low miles. They attempted to blame the Arizona heat as possible cause, but the vehicle was in Illinois to 2 of the 4 years and while in Arizona, it is parked in my air conditioned garage. Heat is not the cause. This situation is a design defect during assembly or a defective harness at manufacturer. BMW would not accept any responsibility for the issue, which is a safety liability to passengers.
Mfg Campaign: 11620951
Recall Date: Oct 21, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials. this created a very dangerous situation for an immediate accident as there were vehicles all around me. the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024. NHTSA has issued the following recall stating that the starter motor may fail and overheat. NHTSA Campaign Number: 24V576000 Manufacturer BMW of North America, LLC Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING [XXX] I called BMW customer service and they told me that my vehicle VIN number was not on the affected vehicles list and hence, they can't do anything and that I should make a complaint with NHTSA. since the issue with NHTSA recall was starter motor on BMW and since I had to pay to get it replaced before NHTSA issued the recall, I strongly feel that BMW sold the car with a faulty starter motor and that they should reimburse me for my out of pocket expenses to get the stater motor replaced. Please advise. thanks, [XXX] , Tel: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials. this created a very dangerous situation for an immediate accident as there were vehicles all around me. the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024. NHTSA has issued the following recall stating that the starter motor may fail and overheat. NHTSA Campaign Number: 24V576000 Manufacturer BMW of North America, LLC Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING [XXX] I called BMW customer service and they told me that my vehicle VIN number was not on the affected vehicles list and hence, they can't do anything and that I should make a complaint with NHTSA. since the issue with NHTSA recall was starter motor on BMW and since I had to pay to get it replaced before NHTSA issued the recall, I strongly feel that BMW sold the car with a faulty starter motor and that they should reimburse me for my out of pocket expenses to get the stater motor replaced. Please advise. thanks, [XXX] , Tel: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials. this created a very dangerous situation for an immediate accident as there were vehicles all around me. the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024. NHTSA has issued the following recall stating that the starter motor may fail and overheat. NHTSA Campaign Number: 24V576000 Manufacturer BMW of North America, LLC Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING [XXX] I called BMW customer service and they told me that my vehicle VIN number was not on the affected vehicles list and hence, they can't do anything and that I should make a complaint with NHTSA. since the issue with NHTSA recall was starter motor on BMW and since I had to pay to get it replaced before NHTSA issued the recall, I strongly feel that BMW sold the car with a faulty starter motor and that they should reimburse me for my out of pocket expenses to get the stater motor replaced. Please advise. thanks, [XXX] , Tel: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11619696
Recall Date: Oct 14, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving the sunshade for the moonroof opens by itself. I try to close it but it takes about a minute before the button to work and then it does it again. Around 3 times in a row. I did not take it to dealer yet since it is out of warranty. It is very distracting while driving and this happens
Corrective Action:
While driving the sunshade for the moonroof opens by itself. I try to close it but it takes about a minute before the button to work and then it does it again. Around 3 times in a row. I did not take it to dealer yet since it is out of warranty. It is very distracting while driving and this happens
Additional Notes:
While driving the sunshade for the moonroof opens by itself. I try to close it but it takes about a minute before the button to work and then it does it again. Around 3 times in a row. I did not take it to dealer yet since it is out of warranty. It is very distracting while driving and this happens
Mfg Campaign: 11585026
Recall Date: Apr 24, 2024
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