Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 1, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2022 BMW X7 xDrive40i, X7 Drive50i, X7 M50i vehicles with third-row seats. One or more of the compression springs that lock the backrest may not have been installed properly, and could dislodge or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Sep 7, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 10, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Sep 27, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019 X5 xDrive50i and X7 xDrive40i vehicles. The left side wheel bolts may have been insufficiently tightened and may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 23, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2020 750i xDrive, 2019 M850i xDrive Coupe, M850i xDrive Convertible, X5 xDrive50i, X7 xDrive50i, and M5 vehicles. The high pressure fuel pump may not have been properly attached to the engine, which may cause the fuel pump flange to crack, resulting in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 3, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2019 X7 xDrive40i and X7 xDrive50i vehicles. The driver and passenger head air bags may not have been properly aligned with the trim during installation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 23, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC is recalling certain 2019 BMW X7 xDrive40i and X7 xDrive50i vehicles equipped with the "business lounge seat" option. The attachment bolts between the seat adapter and the vehicle may not have been properly tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Feb 27, 2019
Consumer Complaints
48 ComplaintsBmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The started dies on my car. BMW issued a notification stating that there was a defect with the starter and a software patch had to be installed by the dealer. Without the patch, the notice indicated that the starter could overlap and die - which is what happened to my car. I had to have it towed - it died in the middle of a busy intersection. The notice indicted that drivers would be reimbursed for repairs that had to be made due to the issue. I had to have my starter replaced. I have requested assistance from the dealer and from BMW directly for months and nothing has happened. The repaid cost me over $1500. I would like to be reimbursed. The vehicle has approximately 65,000 miles.
Corrective Action:
The started dies on my car. BMW issued a notification stating that there was a defect with the starter and a software patch had to be installed by the dealer. Without the patch, the notice indicated that the starter could overlap and die - which is what happened to my car. I had to have it towed - it died in the middle of a busy intersection. The notice indicted that drivers would be reimbursed for repairs that had to be made due to the issue. I had to have my starter replaced. I have requested assistance from the dealer and from BMW directly for months and nothing has happened. The repaid cost me over $1500. I would like to be reimbursed. The vehicle has approximately 65,000 miles.
Additional Notes:
The started dies on my car. BMW issued a notification stating that there was a defect with the starter and a software patch had to be installed by the dealer. Without the patch, the notice indicated that the starter could overlap and die - which is what happened to my car. I had to have it towed - it died in the middle of a busy intersection. The notice indicted that drivers would be reimbursed for repairs that had to be made due to the issue. I had to have my starter replaced. I have requested assistance from the dealer and from BMW directly for months and nothing has happened. The repaid cost me over $1500. I would like to be reimbursed. The vehicle has approximately 65,000 miles.
Mfg Campaign: 11633688
Recall Date: Jan 2, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While stopped in my vehicle waiting for another car to leave a parking space, my car shifted into neutral and then park on its own. I was able to get it started after a few tries. Then, two hours later, I was waiting at a traffic light and the car, again, shifted itself into neutral, then park, and then turned itself off. Both times, I was blocking traffic and unable to move, which could've caused a collision. Several minutes later, I was able to get it started again, but this same issue proceeded to happen two more times, both while driving slowly/stopped at traffic lights. Again, I was blocking traffic, unable to move and the car took up to 10 minutes to re-start. Thankfully, in both instances, I was slow/stopped, but given that the car shifts itself into neutral, this clearly poses a safety risk if it were to happen at even moderate speeds and would likely cause injury to myself or others. Please note a similar issue happened a year ago (where the car would shift into neutral on its own) and I took it to the dealership for inspection. They were unable to find any issues and sent me home. Now, a year later, it is happening again, and the dealership has investigated it and is claiming it is a starter issue. When checked a year ago, the dealership never mentioned any concerns with the starter. Notably, the dealership checked the starter 4 weeks ago and it was fine. I did not receive any warning lamp, message, etc. until the car shifted to neutral/turned off. At that point, I received an "engine cannot be started" error. (This vehicle was part of a safety recall relating to the starter. I received notice in September and immediately had it repaired at the dealership.)
Corrective Action:
While stopped in my vehicle waiting for another car to leave a parking space, my car shifted into neutral and then park on its own. I was able to get it started after a few tries. Then, two hours later, I was waiting at a traffic light and the car, again, shifted itself into neutral, then park, and then turned itself off. Both times, I was blocking traffic and unable to move, which could've caused a collision. Several minutes later, I was able to get it started again, but this same issue proceeded to happen two more times, both while driving slowly/stopped at traffic lights. Again, I was blocking traffic, unable to move and the car took up to 10 minutes to re-start. Thankfully, in both instances, I was slow/stopped, but given that the car shifts itself into neutral, this clearly poses a safety risk if it were to happen at even moderate speeds and would likely cause injury to myself or others. Please note a similar issue happened a year ago (where the car would shift into neutral on its own) and I took it to the dealership for inspection. They were unable to find any issues and sent me home. Now, a year later, it is happening again, and the dealership has investigated it and is claiming it is a starter issue. When checked a year ago, the dealership never mentioned any concerns with the starter. Notably, the dealership checked the starter 4 weeks ago and it was fine. I did not receive any warning lamp, message, etc. until the car shifted to neutral/turned off. At that point, I received an "engine cannot be started" error. (This vehicle was part of a safety recall relating to the starter. I received notice in September and immediately had it repaired at the dealership.)
Additional Notes:
While stopped in my vehicle waiting for another car to leave a parking space, my car shifted into neutral and then park on its own. I was able to get it started after a few tries. Then, two hours later, I was waiting at a traffic light and the car, again, shifted itself into neutral, then park, and then turned itself off. Both times, I was blocking traffic and unable to move, which could've caused a collision. Several minutes later, I was able to get it started again, but this same issue proceeded to happen two more times, both while driving slowly/stopped at traffic lights. Again, I was blocking traffic, unable to move and the car took up to 10 minutes to re-start. Thankfully, in both instances, I was slow/stopped, but given that the car shifts itself into neutral, this clearly poses a safety risk if it were to happen at even moderate speeds and would likely cause injury to myself or others. Please note a similar issue happened a year ago (where the car would shift into neutral on its own) and I took it to the dealership for inspection. They were unable to find any issues and sent me home. Now, a year later, it is happening again, and the dealership has investigated it and is claiming it is a starter issue. When checked a year ago, the dealership never mentioned any concerns with the starter. Notably, the dealership checked the starter 4 weeks ago and it was fine. I did not receive any warning lamp, message, etc. until the car shifted to neutral/turned off. At that point, I received an "engine cannot be started" error. (This vehicle was part of a safety recall relating to the starter. I received notice in September and immediately had it repaired at the dealership.)
Mfg Campaign: 11630112
Recall Date: Dec 11, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue
Corrective Action:
I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue
Additional Notes:
I have a 2019 bmw x7 and having an issue with the shark fin antenna leaking water shorting my tcu and pcu causing an emergency call system malfunction aswell as a chassis error. This is the 3rd time having to get this fixed. First 2 times were covered under warranty third time I have to pay $3100 which is not acceptable knowing that bmw knows of this issue
Mfg Campaign: 11625003
Recall Date: Nov 13, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The contact stated that the vehicles behind had to go around the vehicle. The contact was concerned for the safety of his son and himself due to the failure. The local Police Department was contacted and arrived on the scene to control the flow of traffic. A tow truck arrived on the scene and towed the vehicle to a parking lot. The contact stated that the following day the vehicle was towed to a local dealer and the recall repair was performed; however, the vehicle was not diagnosed. The contact was informed that the replacement of the starter was an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 85,000.
Corrective Action:
The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The contact stated that the vehicles behind had to go around the vehicle. The contact was concerned for the safety of his son and himself due to the failure. The local Police Department was contacted and arrived on the scene to control the flow of traffic. A tow truck arrived on the scene and towed the vehicle to a parking lot. The contact stated that the following day the vehicle was towed to a local dealer and the recall repair was performed; however, the vehicle was not diagnosed. The contact was informed that the replacement of the starter was an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 85,000.
Additional Notes:
The contact owns a 2019 BMW X7. The contact received notification of NHTSA Campaign Number: 24V576000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). The contact stated that while stopped at a traffic light with his son inside the vehicle, the vehicle STOP/START function activated and the engine shut off; however, when the light turned green the contact attempted to drive; however, the vehicle failed to restart or operate as intended. The contact stated that there was a message displayed that the engine and the starter had overheated. The contact stated that the vehicles behind had to go around the vehicle. The contact was concerned for the safety of his son and himself due to the failure. The local Police Department was contacted and arrived on the scene to control the flow of traffic. A tow truck arrived on the scene and towed the vehicle to a parking lot. The contact stated that the following day the vehicle was towed to a local dealer and the recall repair was performed; however, the vehicle was not diagnosed. The contact was informed that the replacement of the starter was an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage 85,000.
Mfg Campaign: 11622996
Recall Date: Oct 31, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Corrective Action:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Additional Notes:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Mfg Campaign: 11621220
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Corrective Action:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Additional Notes:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Mfg Campaign: 11621220
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Corrective Action:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Additional Notes:
October 10, 2024, I was pulling out of my job’s parking lot when I was attempting to brake before pulling out into traffic on the Main Street. My vehicle would not stop despite my having the brakes to the floor. I was almost in traffic before the brakes started to work. On October 18, 2024, I experienced the same problem when I was pulling out of a gas station and tried to stop before pulling into traffic on the main road. My vehicle would not stop despite my having my brakes pressed to the floor and me pumping the brakes multiple times. It eventually stopped after I was already out in traffic and panicking.
Mfg Campaign: 11621220
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Corrective Action:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Additional Notes:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Mfg Campaign: 11621235
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Corrective Action:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Additional Notes:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Mfg Campaign: 11621235
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Corrective Action:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Additional Notes:
On October 18, 2024 I got a check engine light after starting my vehicle when leaving the grocery store. I stopped at a mechanic shop near by and was told the code they pulled stated that there was an “Air Flap Control Malfunction.” I’ experienced this same issue a year earlier on December 15, 2024 when I got an engine warning light that stayed on and it gave this same error message. Before I could take the vehicle to the dealership it went out and did not come back on until October 18th. I currently have my vehicle at the dealership to be diagnosed by them, but the light was not on when I took the vehicle to them.
Mfg Campaign: 11621235
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I originally took my car in for an oil change at Braman BMW in Brickell they said, "there is a recall on your vehicle would you like to fix it" I said "sure". So, they "apparently fixed it 2 days later the same thing they said they fixed (the Recall which had to deal with the starter) my car stopped in the middle of the intersection with my children in the car! The starter what I originally had recall was out again. Now I had to pay two times for a tow truck to take to my home then to BMW in Braman Miami in Brickell. They said that BMW has not and will not approve of the recall however my car was FINE PRIOR TO SENDING IT TO BMW AND NOW I HAVE A NON WORKING CAR, A STARTER THAT IS A RECALL THAT BMW REFUSES TO FIX HOWEVER THEY HAVE RECALLED OVER 105,000 VEHICLES INCLUDING 2019 X7 WHICH IS MY CAR!
Corrective Action:
I originally took my car in for an oil change at Braman BMW in Brickell they said, "there is a recall on your vehicle would you like to fix it" I said "sure". So, they "apparently fixed it 2 days later the same thing they said they fixed (the Recall which had to deal with the starter) my car stopped in the middle of the intersection with my children in the car! The starter what I originally had recall was out again. Now I had to pay two times for a tow truck to take to my home then to BMW in Braman Miami in Brickell. They said that BMW has not and will not approve of the recall however my car was FINE PRIOR TO SENDING IT TO BMW AND NOW I HAVE A NON WORKING CAR, A STARTER THAT IS A RECALL THAT BMW REFUSES TO FIX HOWEVER THEY HAVE RECALLED OVER 105,000 VEHICLES INCLUDING 2019 X7 WHICH IS MY CAR!
Additional Notes:
I originally took my car in for an oil change at Braman BMW in Brickell they said, "there is a recall on your vehicle would you like to fix it" I said "sure". So, they "apparently fixed it 2 days later the same thing they said they fixed (the Recall which had to deal with the starter) my car stopped in the middle of the intersection with my children in the car! The starter what I originally had recall was out again. Now I had to pay two times for a tow truck to take to my home then to BMW in Braman Miami in Brickell. They said that BMW has not and will not approve of the recall however my car was FINE PRIOR TO SENDING IT TO BMW AND NOW I HAVE A NON WORKING CAR, A STARTER THAT IS A RECALL THAT BMW REFUSES TO FIX HOWEVER THEY HAVE RECALLED OVER 105,000 VEHICLES INCLUDING 2019 X7 WHICH IS MY CAR!
Mfg Campaign: 11609611
Recall Date: Aug 20, 2024
Bmw Of North America, Llc
Defect Description:
SEATS
Potential Consequences:
Left seat backrest in third row of seats is not in the end position necessary. This is the error message that is consistently displayed in my vehicle and upon reading the 2022 recall this is dangerous however, my bmw was omitted from the recall!
Corrective Action:
Left seat backrest in third row of seats is not in the end position necessary. This is the error message that is consistently displayed in my vehicle and upon reading the 2022 recall this is dangerous however, my bmw was omitted from the recall!
Additional Notes:
Left seat backrest in third row of seats is not in the end position necessary. This is the error message that is consistently displayed in my vehicle and upon reading the 2022 recall this is dangerous however, my bmw was omitted from the recall!
Mfg Campaign: 11594826
Recall Date: Jun 17, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Passenger restraint system malfunction.
Corrective Action:
Passenger restraint system malfunction.
Additional Notes:
Passenger restraint system malfunction.
Mfg Campaign: 11584715
Recall Date: Apr 23, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2019 BMW X7. The contact stated that while driving at approximately 70 MPH, she felt and observed a loud bang emanating from the rear of the vehicle. The vehicle chassis stabilization malfunction warning light was illuminated. The vehicle was steered to the side of the road where the vehicle was inspected. The contact stated that the vehicle was observed leaning towards the rear right. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side air strut was fractured and the compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Corrective Action:
The contact owns a 2019 BMW X7. The contact stated that while driving at approximately 70 MPH, she felt and observed a loud bang emanating from the rear of the vehicle. The vehicle chassis stabilization malfunction warning light was illuminated. The vehicle was steered to the side of the road where the vehicle was inspected. The contact stated that the vehicle was observed leaning towards the rear right. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side air strut was fractured and the compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Additional Notes:
The contact owns a 2019 BMW X7. The contact stated that while driving at approximately 70 MPH, she felt and observed a loud bang emanating from the rear of the vehicle. The vehicle chassis stabilization malfunction warning light was illuminated. The vehicle was steered to the side of the road where the vehicle was inspected. The contact stated that the vehicle was observed leaning towards the rear right. The vehicle was taken to a dealer where it was diagnosed that the rear passenger side air strut was fractured and the compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,000.
Mfg Campaign: 11578676
Recall Date: Mar 21, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Vehicle made an emergency call to Our Local Police Department in Florida, The police contacted me because I was out of Town in Boise, Idaho. the dispatcher told me they were searching for the car and it was heading from a Restaurant to a private residence which wasn't ours. They were waiting for additional back-up as to the number of distress calls. I was at a loss until my Wife said that our Adult Son [XXX] ) needed the Car while his was in the shop. We were very concerned about his safety. I called him on his cellphone and asked if everything was okay. He stated the Police had several cars in the front of his home and he stated the Dash of the car was calling for help, He said I went for some chicken after Church and it was raining pretty hard. He didn't hit any buttons or ask for any assistance from the vehicles SOS button and also couldn't reset it or turn off. Of Course the Officers wanted to talk to his spouse and children to verify their well being. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Vehicle made an emergency call to Our Local Police Department in Florida, The police contacted me because I was out of Town in Boise, Idaho. the dispatcher told me they were searching for the car and it was heading from a Restaurant to a private residence which wasn't ours. They were waiting for additional back-up as to the number of distress calls. I was at a loss until my Wife said that our Adult Son [XXX] ) needed the Car while his was in the shop. We were very concerned about his safety. I called him on his cellphone and asked if everything was okay. He stated the Police had several cars in the front of his home and he stated the Dash of the car was calling for help, He said I went for some chicken after Church and it was raining pretty hard. He didn't hit any buttons or ask for any assistance from the vehicles SOS button and also couldn't reset it or turn off. Of Course the Officers wanted to talk to his spouse and children to verify their well being. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Vehicle made an emergency call to Our Local Police Department in Florida, The police contacted me because I was out of Town in Boise, Idaho. the dispatcher told me they were searching for the car and it was heading from a Restaurant to a private residence which wasn't ours. They were waiting for additional back-up as to the number of distress calls. I was at a loss until my Wife said that our Adult Son [XXX] ) needed the Car while his was in the shop. We were very concerned about his safety. I called him on his cellphone and asked if everything was okay. He stated the Police had several cars in the front of his home and he stated the Dash of the car was calling for help, He said I went for some chicken after Church and it was raining pretty hard. He didn't hit any buttons or ask for any assistance from the vehicles SOS button and also couldn't reset it or turn off. Of Course the Officers wanted to talk to his spouse and children to verify their well being. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576302
Recall Date: Mar 8, 2024
Bmw Of North America, Llc
Defect Description:
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Potential Consequences:
The Vehicle made an emergency call to Our Local Police Department in Florida, The police contacted me because I was out of Town in Boise, Idaho. the dispatcher told me they were searching for the car and it was heading from a Restaurant to a private residence which wasn't ours. They were waiting for additional back-up as to the number of distress calls. I was at a loss until my Wife said that our Adult Son [XXX] ) needed the Car while his was in the shop. We were very concerned about his safety. I called him on his cellphone and asked if everything was okay. He stated the Police had several cars in the front of his home and he stated the Dash of the car was calling for help, He said I went for some chicken after Church and it was raining pretty hard. He didn't hit any buttons or ask for any assistance from the vehicles SOS button and also couldn't reset it or turn off. Of Course the Officers wanted to talk to his spouse and children to verify their well being. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The Vehicle made an emergency call to Our Local Police Department in Florida, The police contacted me because I was out of Town in Boise, Idaho. the dispatcher told me they were searching for the car and it was heading from a Restaurant to a private residence which wasn't ours. They were waiting for additional back-up as to the number of distress calls. I was at a loss until my Wife said that our Adult Son [XXX] ) needed the Car while his was in the shop. We were very concerned about his safety. I called him on his cellphone and asked if everything was okay. He stated the Police had several cars in the front of his home and he stated the Dash of the car was calling for help, He said I went for some chicken after Church and it was raining pretty hard. He didn't hit any buttons or ask for any assistance from the vehicles SOS button and also couldn't reset it or turn off. Of Course the Officers wanted to talk to his spouse and children to verify their well being. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The Vehicle made an emergency call to Our Local Police Department in Florida, The police contacted me because I was out of Town in Boise, Idaho. the dispatcher told me they were searching for the car and it was heading from a Restaurant to a private residence which wasn't ours. They were waiting for additional back-up as to the number of distress calls. I was at a loss until my Wife said that our Adult Son [XXX] ) needed the Car while his was in the shop. We were very concerned about his safety. I called him on his cellphone and asked if everything was okay. He stated the Police had several cars in the front of his home and he stated the Dash of the car was calling for help, He said I went for some chicken after Church and it was raining pretty hard. He didn't hit any buttons or ask for any assistance from the vehicles SOS button and also couldn't reset it or turn off. Of Course the Officers wanted to talk to his spouse and children to verify their well being. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11576302
Recall Date: Mar 8, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Corrective Action:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Additional Notes:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Mfg Campaign: 11572446
Recall Date: Feb 16, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Corrective Action:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Additional Notes:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Mfg Campaign: 11572446
Recall Date: Feb 16, 2024
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Corrective Action:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Additional Notes:
Vehicle starter failed to crank the engine. You can smell electric type smoke coming from the under carriage. Vehicle stopped at a light and could not move. Nearly caused a crash or worse a fire. No warning lights or indicators. Just won’t start and smoke.
Mfg Campaign: 11572446
Recall Date: Feb 16, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle reports you in the wrong location on the navigation, giving you incorrect navigation directions.
Corrective Action:
This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle reports you in the wrong location on the navigation, giving you incorrect navigation directions.
Additional Notes:
This is in regard to the shark fin roof mounted antenna leaking. It causes issues with the SOS feature, navigation (reporting wrong location). You report that BMW SIB 65 12 22 includes any vehicle paint application produced prior to the date of Jan 10, 2022. You have another complaint on 12-16-22 ID number 11498616. There are numerous complaints on message boards with the same problem. BMW is claiming that the SIB listed above does not include my vehicle and is refusing to fix it under warranty. This is a safety issue as the vehicle reports you in the wrong location on the navigation, giving you incorrect navigation directions.
Mfg Campaign: 11548637
Recall Date: Oct 6, 2023
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