Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owner's may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall Date: Sep 18, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall Date: May 15, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Recall Date: May 10, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Feb 12, 2024
Consumer Complaints
54 ComplaintsBmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11658568
Recall Date: May 2, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11656130
Recall Date: Apr 22, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11656130
Recall Date: Apr 22, 2025
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2025 BMW X5. The contact stated that while his wife was stopped alongside a curb to converse with an associate, the engine started revving with the brake pedal depressed. The contact stated that the failure had occurred three times. The contact stated that the vehicle had unintendedly accelerated to 60 MPH. The contact stated that his wife was frantically pumping the brake pedal until the vehicle came to a complete stop. There was no warning light illuminated. The vehicle was towed to a local dealer where it was inspected, and the contact was advised that the failure was not duplicated and the cause of the failure could not be determined. The contact stated that a software update was performed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Corrective Action:
The contact owns a 2025 BMW X5. The contact stated that while his wife was stopped alongside a curb to converse with an associate, the engine started revving with the brake pedal depressed. The contact stated that the failure had occurred three times. The contact stated that the vehicle had unintendedly accelerated to 60 MPH. The contact stated that his wife was frantically pumping the brake pedal until the vehicle came to a complete stop. There was no warning light illuminated. The vehicle was towed to a local dealer where it was inspected, and the contact was advised that the failure was not duplicated and the cause of the failure could not be determined. The contact stated that a software update was performed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Additional Notes:
The contact owns a 2025 BMW X5. The contact stated that while his wife was stopped alongside a curb to converse with an associate, the engine started revving with the brake pedal depressed. The contact stated that the failure had occurred three times. The contact stated that the vehicle had unintendedly accelerated to 60 MPH. The contact stated that his wife was frantically pumping the brake pedal until the vehicle came to a complete stop. There was no warning light illuminated. The vehicle was towed to a local dealer where it was inspected, and the contact was advised that the failure was not duplicated and the cause of the failure could not be determined. The contact stated that a software update was performed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.
Mfg Campaign: 11653203
Recall Date: Apr 7, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is only 7 months old. I was driving the vehicle on [XXX] in Tampa between [XXX] and [XXX] at a speed of between 55 and 70 miles per hour and all of the sudden I heard a very loud BOOM and the sound of wind. I stopped in the median and my windows were fine, but I realized that my sun roof exploded. Nothing hit the sun roof to cause it to explode. I have done some research and this has happened to other people on this same model. BMW has refused to recognize that this is a product or manufacturing defect and has refused to cover the cost of the repair. I am concerned about this, but I am more concerned that this is a safety issue. The sun roof was closed and the inside cover was also closed, so the window pieces did not fell on me. I use the car to visit my grandchildren and I am very concerned that if that would have happened with them inside, they could have gotten hurt. BMW is taking advantage of insurance laws and washing their hands, until someone gets hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My vehicle is only 7 months old. I was driving the vehicle on [XXX] in Tampa between [XXX] and [XXX] at a speed of between 55 and 70 miles per hour and all of the sudden I heard a very loud BOOM and the sound of wind. I stopped in the median and my windows were fine, but I realized that my sun roof exploded. Nothing hit the sun roof to cause it to explode. I have done some research and this has happened to other people on this same model. BMW has refused to recognize that this is a product or manufacturing defect and has refused to cover the cost of the repair. I am concerned about this, but I am more concerned that this is a safety issue. The sun roof was closed and the inside cover was also closed, so the window pieces did not fell on me. I use the car to visit my grandchildren and I am very concerned that if that would have happened with them inside, they could have gotten hurt. BMW is taking advantage of insurance laws and washing their hands, until someone gets hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My vehicle is only 7 months old. I was driving the vehicle on [XXX] in Tampa between [XXX] and [XXX] at a speed of between 55 and 70 miles per hour and all of the sudden I heard a very loud BOOM and the sound of wind. I stopped in the median and my windows were fine, but I realized that my sun roof exploded. Nothing hit the sun roof to cause it to explode. I have done some research and this has happened to other people on this same model. BMW has refused to recognize that this is a product or manufacturing defect and has refused to cover the cost of the repair. I am concerned about this, but I am more concerned that this is a safety issue. The sun roof was closed and the inside cover was also closed, so the window pieces did not fell on me. I use the car to visit my grandchildren and I am very concerned that if that would have happened with them inside, they could have gotten hurt. BMW is taking advantage of insurance laws and washing their hands, until someone gets hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11648355
Recall Date: Mar 14, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11646913
Recall Date: Mar 7, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11646913
Recall Date: Mar 7, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Mfg Campaign: 11646986
Recall Date: Mar 7, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
Mfg Campaign: 11646986
Recall Date: Mar 7, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11640350
Recall Date: Feb 3, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11640350
Recall Date: Feb 3, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11634286
Recall Date: Jan 6, 2025
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11634286
Recall Date: Jan 6, 2025
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.
Corrective Action:
Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.
Additional Notes:
Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.
Mfg Campaign: 11634117
Recall Date: Jan 4, 2025
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!
Corrective Action:
Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!
Additional Notes:
Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!
Mfg Campaign: 11630271
Recall Date: Dec 12, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
This is an open defect that has been open for close to a year. This seems excessive for the manufacturer to come up with a fix. I have not experienced this problem but am concerned about it because it’s safety related
Corrective Action:
This is an open defect that has been open for close to a year. This seems excessive for the manufacturer to come up with a fix. I have not experienced this problem but am concerned about it because it’s safety related
Additional Notes:
This is an open defect that has been open for close to a year. This seems excessive for the manufacturer to come up with a fix. I have not experienced this problem but am concerned about it because it’s safety related
Mfg Campaign: 11624833
Recall Date: Nov 12, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11623761
Recall Date: Nov 6, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11623761
Recall Date: Nov 6, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I went to BMW of Atlantic City to purchase a BMW X5 2024 in April 2024. We ordered the 2024 vehicle and when we went back to sign the papers were told we were getting the first of the 2025 production- purchased on [XXX]. The dealer did not disclose that the 2024 was recalled for the Integrated Brake Module when we made the deal. They knew at the time there was a recall but did not disclose this information. I recently received a recall notice for my 2025 BMW X5. The dealer stated they do not have the part to fix the issue, and it is the same issue as the 2024's. I went to the dealership and asked them to take my vehicle back as I feel I was deceived. They offered me a price in which I would lose a substantial amount of money on a brand new car. Jeysy Velez - Ass. Finance Manager also stated the 2025 X5's being manufactured at this time, now have the new part in them. So they are fitting new vehicles with the correct part, sold me a vehicle that they knew had a defective part without disclosure. They have no idea when my brand new vehicle will be fixed. They also cannot tell me how many failures and / or accidents has been caused by this issue. The following day Sarah #6020 called me to tell me that they cannot buy my car back nor can they sell any recalled vehicles. So, I cannot sell my vehicle at this time. I stated they sold me a defective vehicle with the old defective part and should take it back. She said there is no remedy available at this time, I cannot sell my car, they will not tell me how many accidents or injuries from this recall. Sarah could not tell me when my car was manufactured or would not tell me. THEY KNEW THERE WAS A RECALL AND DID NOT DISCLOSE THIS INFORMATION. They knew they could not sell the 2024 we requested and switched it with the 2025 that was not officially part of the recall yet, but built it with a defective part. We purchased the car on [XXX] and it was manufactured on 4/2024 as per the label in the door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
I went to BMW of Atlantic City to purchase a BMW X5 2024 in April 2024. We ordered the 2024 vehicle and when we went back to sign the papers were told we were getting the first of the 2025 production- purchased on [XXX]. The dealer did not disclose that the 2024 was recalled for the Integrated Brake Module when we made the deal. They knew at the time there was a recall but did not disclose this information. I recently received a recall notice for my 2025 BMW X5. The dealer stated they do not have the part to fix the issue, and it is the same issue as the 2024's. I went to the dealership and asked them to take my vehicle back as I feel I was deceived. They offered me a price in which I would lose a substantial amount of money on a brand new car. Jeysy Velez - Ass. Finance Manager also stated the 2025 X5's being manufactured at this time, now have the new part in them. So they are fitting new vehicles with the correct part, sold me a vehicle that they knew had a defective part without disclosure. They have no idea when my brand new vehicle will be fixed. They also cannot tell me how many failures and / or accidents has been caused by this issue. The following day Sarah #6020 called me to tell me that they cannot buy my car back nor can they sell any recalled vehicles. So, I cannot sell my vehicle at this time. I stated they sold me a defective vehicle with the old defective part and should take it back. She said there is no remedy available at this time, I cannot sell my car, they will not tell me how many accidents or injuries from this recall. Sarah could not tell me when my car was manufactured or would not tell me. THEY KNEW THERE WAS A RECALL AND DID NOT DISCLOSE THIS INFORMATION. They knew they could not sell the 2024 we requested and switched it with the 2025 that was not officially part of the recall yet, but built it with a defective part. We purchased the car on [XXX] and it was manufactured on 4/2024 as per the label in the door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
I went to BMW of Atlantic City to purchase a BMW X5 2024 in April 2024. We ordered the 2024 vehicle and when we went back to sign the papers were told we were getting the first of the 2025 production- purchased on [XXX]. The dealer did not disclose that the 2024 was recalled for the Integrated Brake Module when we made the deal. They knew at the time there was a recall but did not disclose this information. I recently received a recall notice for my 2025 BMW X5. The dealer stated they do not have the part to fix the issue, and it is the same issue as the 2024's. I went to the dealership and asked them to take my vehicle back as I feel I was deceived. They offered me a price in which I would lose a substantial amount of money on a brand new car. Jeysy Velez - Ass. Finance Manager also stated the 2025 X5's being manufactured at this time, now have the new part in them. So they are fitting new vehicles with the correct part, sold me a vehicle that they knew had a defective part without disclosure. They have no idea when my brand new vehicle will be fixed. They also cannot tell me how many failures and / or accidents has been caused by this issue. The following day Sarah #6020 called me to tell me that they cannot buy my car back nor can they sell any recalled vehicles. So, I cannot sell my vehicle at this time. I stated they sold me a defective vehicle with the old defective part and should take it back. She said there is no remedy available at this time, I cannot sell my car, they will not tell me how many accidents or injuries from this recall. Sarah could not tell me when my car was manufactured or would not tell me. THEY KNEW THERE WAS A RECALL AND DID NOT DISCLOSE THIS INFORMATION. They knew they could not sell the 2024 we requested and switched it with the 2025 that was not officially part of the recall yet, but built it with a defective part. We purchased the car on [XXX] and it was manufactured on 4/2024 as per the label in the door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11621214
Recall Date: Oct 22, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
The contact owns a 2025 BMW X5. The contact stated while driving 20 MPH, there was a loud screeching sound detected. While reversing there was a noticeable loud screeching sound heard. While making a turn, there was an abnormal knocking sound detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2025 BMW X5. The contact stated while driving 20 MPH, there was a loud screeching sound detected. While reversing there was a noticeable loud screeching sound heard. While making a turn, there was an abnormal knocking sound detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2025 BMW X5. The contact stated while driving 20 MPH, there was a loud screeching sound detected. While reversing there was a noticeable loud screeching sound heard. While making a turn, there was an abnormal knocking sound detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.
Mfg Campaign: 11621037
Recall Date: Oct 21, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025