Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Apr 20, 2022
Consumer Complaints
69 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Over the last 2 years, I have taken m 2022 BMW x5 45e to authorized BMW dealer to have my Air Conditioning fixed but they have not been able to do so after 4 or 5 attempts. Coolant was replaced, hose was replaced, compressor was replaced. Without Air Conditioner the temperature inside the car, especially during summer, goes over 90 Deg F that it is causing heat stroke, dehydration and potential for black out. This can cause fatal accident. The alternate to which is not to drive the car, which is not a viable solution after having paid for the car so that we can drive it when necessary.
Corrective Action:
Over the last 2 years, I have taken m 2022 BMW x5 45e to authorized BMW dealer to have my Air Conditioning fixed but they have not been able to do so after 4 or 5 attempts. Coolant was replaced, hose was replaced, compressor was replaced. Without Air Conditioner the temperature inside the car, especially during summer, goes over 90 Deg F that it is causing heat stroke, dehydration and potential for black out. This can cause fatal accident. The alternate to which is not to drive the car, which is not a viable solution after having paid for the car so that we can drive it when necessary.
Additional Notes:
Over the last 2 years, I have taken m 2022 BMW x5 45e to authorized BMW dealer to have my Air Conditioning fixed but they have not been able to do so after 4 or 5 attempts. Coolant was replaced, hose was replaced, compressor was replaced. Without Air Conditioner the temperature inside the car, especially during summer, goes over 90 Deg F that it is causing heat stroke, dehydration and potential for black out. This can cause fatal accident. The alternate to which is not to drive the car, which is not a viable solution after having paid for the car so that we can drive it when necessary.
Mfg Campaign: 11604038
Recall Date: Jul 23, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.
Corrective Action:
We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.
Additional Notes:
We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.
Mfg Campaign: 11582823
Recall Date: Apr 13, 2024
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.
Corrective Action:
We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.
Additional Notes:
We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.
Mfg Campaign: 11582823
Recall Date: Apr 13, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Sunroof unexpected exploded. No external interfaces (rocks or debris or weather) radio off sunscreen open sunroof closed. Speed was approximately 30 mph. Took car to dealership and was told sunroof don't just explode something had to hit it. They mentioned nothing about the issues with these sunroof, complaints or investigations that has done.
Corrective Action:
Sunroof unexpected exploded. No external interfaces (rocks or debris or weather) radio off sunscreen open sunroof closed. Speed was approximately 30 mph. Took car to dealership and was told sunroof don't just explode something had to hit it. They mentioned nothing about the issues with these sunroof, complaints or investigations that has done.
Additional Notes:
Sunroof unexpected exploded. No external interfaces (rocks or debris or weather) radio off sunscreen open sunroof closed. Speed was approximately 30 mph. Took car to dealership and was told sunroof don't just explode something had to hit it. They mentioned nothing about the issues with these sunroof, complaints or investigations that has done.
Mfg Campaign: 11581138
Recall Date: Apr 4, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle has experienced failure of the power control system 4 times. The issue first occurred at 9,905 miles 8 months after my new car purchase. The dealer has attempted repairs under BMW corporate guidance yet the same failure has occurred repeatedly. When the failure occurs a warning message instructs that you stop driving immediately. The failure can cause malfunction of power systems. In the most recent incident on January 9 the power steering began to fail. Given the inability to correct the problem and having to cease driving when the malfunction occurs I believe the vehicle is unsafe to drive. I contacted BMW North America after the most recent repair and they are unwilling to replace car. They offered me $1,500 loyalty credit despite the fact that the car has proven unsafe to drive
Corrective Action:
My vehicle has experienced failure of the power control system 4 times. The issue first occurred at 9,905 miles 8 months after my new car purchase. The dealer has attempted repairs under BMW corporate guidance yet the same failure has occurred repeatedly. When the failure occurs a warning message instructs that you stop driving immediately. The failure can cause malfunction of power systems. In the most recent incident on January 9 the power steering began to fail. Given the inability to correct the problem and having to cease driving when the malfunction occurs I believe the vehicle is unsafe to drive. I contacted BMW North America after the most recent repair and they are unwilling to replace car. They offered me $1,500 loyalty credit despite the fact that the car has proven unsafe to drive
Additional Notes:
My vehicle has experienced failure of the power control system 4 times. The issue first occurred at 9,905 miles 8 months after my new car purchase. The dealer has attempted repairs under BMW corporate guidance yet the same failure has occurred repeatedly. When the failure occurs a warning message instructs that you stop driving immediately. The failure can cause malfunction of power systems. In the most recent incident on January 9 the power steering began to fail. Given the inability to correct the problem and having to cease driving when the malfunction occurs I believe the vehicle is unsafe to drive. I contacted BMW North America after the most recent repair and they are unwilling to replace car. They offered me $1,500 loyalty credit despite the fact that the car has proven unsafe to drive
Mfg Campaign: 11566434
Recall Date: Jan 19, 2024
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Corrective Action:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Additional Notes:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Mfg Campaign: 11563179
Recall Date: Jan 2, 2024
Bmw Of North America, Llc
Defect Description:
SUSPENSION
Potential Consequences:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Corrective Action:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Additional Notes:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Mfg Campaign: 11563179
Recall Date: Jan 2, 2024
Bmw Of North America, Llc
Defect Description:
WHEELS
Potential Consequences:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Corrective Action:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Additional Notes:
My relatively brand new BMW X5 with only 7,500 miles was parked in an enclosed parking garage with valet service. The car only had its warranty service about 7 weeks ago and was in fine condition. There were no issues with the suspension or steering. There was no accident and the car has never gone over a hard bump or pothole. The lower right front control arm snapped cleanly as if from metal fatigue as a valet attempted to retrieve my car. The car was rendered inoperable, and thankfully this accident did not occur on the road. The car was towed to the dealership where they informed me the damage would require $16k - $18k of repairs to the axle, steering column and a host of related systems.
Mfg Campaign: 11563179
Recall Date: Jan 2, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Corrective Action:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Additional Notes:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Mfg Campaign: 11561575
Recall Date: Dec 22, 2023
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Corrective Action:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Additional Notes:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Mfg Campaign: 11561575
Recall Date: Dec 22, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Corrective Action:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Additional Notes:
I was pulling into a parking spot. I was riding slowly into the correct position. Immediately the car went into full acceleration. Knocked the parked car in front about 8 feet, turned and knocked another car on the side. I stood on the breaks, it went another 10 feet and engine stopped. I never heard this level of acceleration of engine ever before. The airbags for me and my passenger did not open. I think this spurious acceleration is a control system defect.
Mfg Campaign: 11561575
Recall Date: Dec 22, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Corrective Action:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Additional Notes:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Mfg Campaign: 11547658
Recall Date: Oct 2, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Corrective Action:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Additional Notes:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Mfg Campaign: 11547658
Recall Date: Oct 2, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Corrective Action:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Additional Notes:
We have started noticing a burning smell whenever the vehicle is plugged into a charging station. At first we thought it was due to the charger, but the issue continued after we replaced the charging unit. Further, we also tried charging the unit at another station and experienced the same issue. This can be a potential fire risk and we'd like to get the matter resolved at the earliest. We have not seen this same issue with the 2023 version of the X5 hybrid.
Mfg Campaign: 11547658
Recall Date: Oct 2, 2023
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I was driving on a road, the road was clear. No bridges, no underpasses & my sunroof exploded Startling me. I looked around thinking my car was shot at, noticing all my windows were fine. I heard glass falling and noticed it was my sunroof.
Corrective Action:
I was driving on a road, the road was clear. No bridges, no underpasses & my sunroof exploded Startling me. I looked around thinking my car was shot at, noticing all my windows were fine. I heard glass falling and noticed it was my sunroof.
Additional Notes:
I was driving on a road, the road was clear. No bridges, no underpasses & my sunroof exploded Startling me. I looked around thinking my car was shot at, noticing all my windows were fine. I heard glass falling and noticed it was my sunroof.
Mfg Campaign: 11546823
Recall Date: Sep 27, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
2022 BMW X5 Adaptive Cruise Control (a very expensive option) will not reliably stop or accelerate your BMW. It is dangerous and unsafe and should be eliminated until it will brake safely. I have a video that I was unable to upload. This system if left to stop your vehicle will crash a occupants into a stopped vehicle. Always brakes to late. Scares all occupants. Not safe to use in traffic, not safe on the highway, it’s not safe, period. How is BMW permitted to sell an advanced cruise control system, that is to safely stop and accelerate a bmw if it doesn’t? If it can’t stop a vehicle autonomously with a driver actively engaged, what distinguishes this from standard cruise control that requires a driver to be fully engaged. In 2022, and since 2000, this is not advanced cutting edge technology. DONT BY A BMW, THEY DONT CARE IF THEY ARE SELLING A DANGEROUS SYSTEM. I WOULD NOT USE THIS SYSTEM IF IT WAS FREE. Brakes have to work 100% of the time. Anything less when it comes to braking your vehicle is VERY DANGEROUS.
Corrective Action:
2022 BMW X5 Adaptive Cruise Control (a very expensive option) will not reliably stop or accelerate your BMW. It is dangerous and unsafe and should be eliminated until it will brake safely. I have a video that I was unable to upload. This system if left to stop your vehicle will crash a occupants into a stopped vehicle. Always brakes to late. Scares all occupants. Not safe to use in traffic, not safe on the highway, it’s not safe, period. How is BMW permitted to sell an advanced cruise control system, that is to safely stop and accelerate a bmw if it doesn’t? If it can’t stop a vehicle autonomously with a driver actively engaged, what distinguishes this from standard cruise control that requires a driver to be fully engaged. In 2022, and since 2000, this is not advanced cutting edge technology. DONT BY A BMW, THEY DONT CARE IF THEY ARE SELLING A DANGEROUS SYSTEM. I WOULD NOT USE THIS SYSTEM IF IT WAS FREE. Brakes have to work 100% of the time. Anything less when it comes to braking your vehicle is VERY DANGEROUS.
Additional Notes:
2022 BMW X5 Adaptive Cruise Control (a very expensive option) will not reliably stop or accelerate your BMW. It is dangerous and unsafe and should be eliminated until it will brake safely. I have a video that I was unable to upload. This system if left to stop your vehicle will crash a occupants into a stopped vehicle. Always brakes to late. Scares all occupants. Not safe to use in traffic, not safe on the highway, it’s not safe, period. How is BMW permitted to sell an advanced cruise control system, that is to safely stop and accelerate a bmw if it doesn’t? If it can’t stop a vehicle autonomously with a driver actively engaged, what distinguishes this from standard cruise control that requires a driver to be fully engaged. In 2022, and since 2000, this is not advanced cutting edge technology. DONT BY A BMW, THEY DONT CARE IF THEY ARE SELLING A DANGEROUS SYSTEM. I WOULD NOT USE THIS SYSTEM IF IT WAS FREE. Brakes have to work 100% of the time. Anything less when it comes to braking your vehicle is VERY DANGEROUS.
Mfg Campaign: 11538183
Recall Date: Aug 13, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Corrective Action:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Additional Notes:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Mfg Campaign: 11535441
Recall Date: Jul 31, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Corrective Action:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Additional Notes:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Mfg Campaign: 11535441
Recall Date: Jul 31, 2023
Bmw Of North America, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Corrective Action:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Additional Notes:
East bound on US 20 and Barrington Road in Hanover Park IL. I was in the right lane and had stopped at the light, about 3rd or 4th car back. There was a semi-truck in the middle lane (on my left). Assisted Driving/Adaptive Cruise Control (Cruise Mode 2) was active. The car automatically accelerated from the light. When I entered the intersection, the car sounded a warning alarm and braked very hard momentarily, but did not stop the car. I was quite startled and did not notice an alert in the dash. Braking was so hard and so sudden I felt lucky that I was not rear ended by the car behind me. There was nothing in my path. Just beyond the intersection there is a rail road overpass. The road curves slightly to the right just beyond the intersection and is slightly downhill to go under the overpass. There was a freight train on the overpass, all tanker cars I believe. My speculation is the car's sensors "saw" the freight train as a potential collision, perhaps cross traffic. and the car's safety systems were applied.
Mfg Campaign: 11535441
Recall Date: Jul 31, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2022 BMW X5. The contact stated while entering into a parking lot, the vehicle accelerated on its own without any warning, causing the contact to strike some plants in the parking lot and causing damages under the vehicle. No one was injured. A police report was filed. The dealer was contacted but did not diagnose the vehicle. The manufacturer was contacted and sent a tech to diagnose the vehicle that stated no failure was found. The failure mileage was 10,000. The VIN was not available.
Corrective Action:
The contact owns a 2022 BMW X5. The contact stated while entering into a parking lot, the vehicle accelerated on its own without any warning, causing the contact to strike some plants in the parking lot and causing damages under the vehicle. No one was injured. A police report was filed. The dealer was contacted but did not diagnose the vehicle. The manufacturer was contacted and sent a tech to diagnose the vehicle that stated no failure was found. The failure mileage was 10,000. The VIN was not available.
Additional Notes:
The contact owns a 2022 BMW X5. The contact stated while entering into a parking lot, the vehicle accelerated on its own without any warning, causing the contact to strike some plants in the parking lot and causing damages under the vehicle. No one was injured. A police report was filed. The dealer was contacted but did not diagnose the vehicle. The manufacturer was contacted and sent a tech to diagnose the vehicle that stated no failure was found. The failure mileage was 10,000. The VIN was not available.
Mfg Campaign: 11533467
Recall Date: Jul 20, 2023
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